Business Ethics
Review Questions
Course Introduction
Business Ethics explores the ethical principles and moral challenges encountered in the modern business environment. This course examines the responsibilities of companies and business professionals to various stakeholders, including employees, customers, shareholders, and society at large. Topics include ethical decision-making frameworks, corporate social responsibility, ethical issues in global business, sustainability, and the integration of ethical values into organizational culture and leadership. Through case studies, discussions, and theoretical readings, students will develop skills to identify, analyze, and resolve ethical dilemmas in business contexts.
Recommended Textbook
Business Ethics Ethical Decision Making and Cases 9th Edition by O. C. Ferrell
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10 Chapters
440 Verified Questions
440 Flashcards
Source URL: https://quizplus.com/study-set/1115
Page 2
Chapter 1: The Importance of Business Ethics
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41 Verified Questions
41 Flashcards
Source URL: https://quizplus.com/quiz/21922
Sample Questions
Q1) Employees' perceptions of their firm as having an ethical climate leads to A) lack of focus on goals.
B) greater focus on education.
C) increased community involvement.
D) improved relationships with competitors.
E) enhanced performance.
Answer: E
Q2) Why is it important that businesspeople study business ethics?
Answer: Pages 8-11
Q3) More than a compliance program, business ethics is becoming
A) a management issue to achieve competitive advantage.
B) less accepted by society.
C) mainly a government regulatory issue.
D) an initiative led by nonprofit organizations.
E) a program that decreases profits but increases societal benefits.
Answer: A
Q4) We all learn values from sources such as family, religion, and school. Why might these sources of individual values not prove very helpful when making complex business decisions?
Answer: Pages 10-11
Page 3
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Chapter 2: Stakeholder Relationships, Social Responsibility, and Corporate Governance
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49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/21923
Sample Questions
Q1) Which of the following is not a benefit that primary stakeholders tend to provide to organizations?
A) Supplies of capital and resources.
B) Expertise and leadership
C) Word-of-mouth promotion
D) Infrastructure
E) Pro-bono bookkeeping
Answer: E
Q2) The term used to express how a firm meets its stakeholder expectations of its economic, legal, ethical, and philanthropic responsibilities is
A) reputation.
B) corporate citizenship.
C) corporate ethical audit.
D) ethical citizenship.
E) fiduciary duties.
Answer: B
Q3) Why is ethical misconduct more difficult to overcome than poor financial performance?
Answer: Page 31
Page 4
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Chapter 3: Emerging Business Ethics Issues
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45 Verified Questions
45 Flashcards
Source URL: https://quizplus.com/quiz/21924
Sample Questions
Q1) _____ involves tricking individuals into revealing their passwords or other valuable corporate information.
A) Shoulder surfing
B) Remote hacking
C) Social engineering
D) Physical hacking
E) Dumpster diving
Answer: C
Q2) Abusive or intimidating behavior is the most common ethical problem for employees. Which of the following is not related to this concept?
A) Physical threats
B) False accusations
C) Being annoying
D) Profanity
E) Performance probation
Answer: E
Q3) What are the different definitions of bribery?
Answer: Page 70-71
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Page 5
Chapter 4: The Institutionalization of Business Ethics
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44 Verified Questions
44 Flashcards
Source URL: https://quizplus.com/quiz/21925
Sample Questions
Q1) Part of the reason why credit ratings firms did not catch major problems prior to the global financial meltdown of 2008 was because they were paid by the firms that they rank, which creates
A) economies of scale.
B) synergy.
C) a conflict of interest.
D) cooperation.
E) efficiency.
Q2) _____ ties giving to a business' overall strategy and objectives.
A) Social responsibility
B) Business ethics
C) Corporate philanthropy
D) Strategic philanthropy
E) Cause-related marketing
Q3) According to the text, the opinions of society, as expressed through legislation, can change over time and different courts and government legislatures may take different views about the acceptability of specific business activities. Why is this so?
Q4) Why do you think the costs of compliance with Sarbanes Oxley go down over time?
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6
Chapter 5: Ethical Decision Making and Ethical Leadership
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50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/21926
Sample Questions
Q1) The _____ of an organization can influence the acceptance of, adherence to, transmittal, and monitoring of organizational norms, values, and codes of ethics.
A) nation of origin
B) locus of control
C) leadership style
D) production methods
E) opportunity
Q2) Strong ethical leaders have a passion for all of the following except to A) do the right thing.
B) be proactive
C) consider stakeholder interests
D) be role models for the organization and its employees.
E) satisfy shareholders before other stakeholder groups.
Q3) Trace the ethical decision-making process. You may find it helpful to apply the model to a real business situation or to a hypothetical ethical issue you develop yourself.
Q4) Discuss the role of leadership in understanding and executing ethical decision making in organizations.
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Chapter 6: Individual Factors: Moral Philosophies and Values
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) _____ argues that ethical behavior involves not only adhering to conventional moral standards but also considering what a mature person with a "good" moral character would deem appropriate.
A) Act utilitarianism
B) Virtue ethics
C) Reciprocity
D) Hedonism
E) Rule deontology
Q2) Kant's categorical imperative and the Golden Rule are examples of which moral philosophy?
A) Teleology
B) Deontology
C) The relativist perspective
D) Egoism
E) Utilitarianism
Q3) Compare and contrast the two teleological philosophies: egoism and utilitarianism. Include a discussion of the bases that each type uses to evaluate the morality of activities.
Q4) What is white collar crime and why has it become such a widespread problem?
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Chapter 7: Organizational Factors: the Role of Ethical
Culture and Relationships
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45 Verified Questions
45 Flashcards
Source URL: https://quizplus.com/quiz/21928
Sample Questions
Q1) Marcus is the top-performing development director his non-profit organization has ever had. He possesses countless tricks and tips to continue to bring in donations, positive publicity, and supporters. Marcus would likely have _____ over new development department staff.
A) coercive power
B) group power
C) legitimate power
D) expert power
E) democratic power
Q2) Which of the following statements about power is true?
A) The five bases of power are mutually exclusive.
B) People generally use only one base of power to effect change in others.
C) Expert power exists when one person takes actions that will lead that person and others to achieve their mutual objectives.
D) Power can be used to motivate individuals ethically or unethically.
E) The use of power is unethical.
Q3) Why do centralized organizations tend to be more ethical than decentralized ones? Can you think of a situation or example in which a decentralized organization might be more ethical than a centralized one?
Page 9
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Chapter 8: Developing an Effective Ethics Program
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) Which of the following is a common mistake made in implementing an ethics program?
A) Setting realistic and measurable program objectives
B) Developing materials that do not address the needs of the average employee
C) Adapting a firm's ethics program to its international operations
D) Allowing employees to practice the skills they learn in ethics training through case studies and/or group exercises
E) Management taking ownership of the ethics program
Q2) For an ethical compliance program to properly function,
A) consistent enforcement and disciplinary action are essential.
B) employees must be monitored using any means necessary.
C) it is not necessary to set measurable program objectives.
D) the same program should be used in all countries of operation, regardless of cultural differences.
E) the company must wait until after misconduct occurs to develop a means of preventing it.
Q3) What are some of the ways that organizations can develop effective ethics programs?
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Chapter 9: Managing and Controlling Ethics Programs
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) Which of the following is not a step in the ethics auditing process?
A) Secure commitment of top executives and directors.
B) Review organizational mission, goals, values and policies, and define ethical priorities.
C) Report the results to the U.S. Sentencing Commission.
D) Collect and analyze relevant information.
E) Verify the results.
Q2) _____ are a primary stakeholder group and should be included in the ethics auditing process because their loyalty determines an organization's success.
A) Customers
B) Employees
C) Special interest groups
D) Competitors
E) Legislators
Q3) How can companies secure stakeholder input during an ethics audit? Why is it important to do so?
Q4) What is the Global Reporting Initiative? What is its goal? Why has it grown in importance?
Q5) Describe the process of conducting an ethics audit in detail.
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Chapter 10: Globalization of Ethical Decision Making
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46 Verified Questions
46 Flashcards
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Sample Questions
Q1) Why are many international business ethics issues different from domestic ethical issues?
Q2) The _____ was a result of a meeting in which international leaders decided that primary responsibility for the regulation of monetary relationships among nations should rest in an external body.
A) United Nations
B) North American Free Trade Agreement
C) World Trade Agreement
D) World Bank
E) International Monetary Fund
Q3) _____ allows for private ownership of property and features a large government equipped to offer such services as education and health care to its citizens
A) Democracy
B) Communism
C) Socialism
D) Capitalism
E) Social democracy.
Q4) What is dumping and why is it considered anticompetitive? Does the United States allow dumping?
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