Business Ethics Practice Exam
Course Introduction
Business Ethics explores the moral principles and standards that guide behavior in the world of commerce and organizational decision-making. This course examines ethical theories, frameworks for resolving ethical dilemmas, and the impact of ethics on leadership, corporate culture, and stakeholder relationships. Through case studies and real-world examples, students will analyze issues such as corporate social responsibility, sustainability, ethical marketing, and global business practices. Emphasis is placed on developing critical thinking skills and ethical awareness to navigate the complexities of modern business environments responsibly and with integrity.
Recommended Textbook
Organizational Behavior An Evidence Based Approach 12th Edition by Fred Luthans
Available Study Resources on Quizplus
14 Chapters
1138 Verified Questions
1138 Flashcards
Source URL: https://quizplus.com/study-set/3951
Page 2
Chapter 1: Introduction to Organizational Behavior: an
Evidence-Based Approach
Available Study Resources on Quizplus for this Chatper
76 Verified Questions
76 Flashcards
Source URL: https://quizplus.com/quiz/78828
Sample Questions
Q1) The behavioristic approach posits that cognitive processes such as thinking,expectancies,and perception exist and are essential to predict and control or manage behavior.
A)True
B)False
Answer: False
Q2) According to Edward Tolman,behavior is reactive,and is directed towards situations.
A)True
B)False
Answer: False
Q3) Organizational behavior researchers strive to attain all of the following hallmarks of any science EXCEPT:
A) prediction.
B) understanding/explanation.
C) control.
D) diversification.
Answer: B
To view all questions and flashcards with answers, click on the resource link above.
Page 3
Chapter 2: Environmental Context: Globalization, diversity, and Ethics
Available Study Resources on Quizplus for this Chatper
78 Verified Questions
78 Flashcards
Source URL: https://quizplus.com/quiz/78827
Sample Questions
Q1) Identify and explain the major problem facing organizations while using training as an approach to managing diversity.
Answer: A major problem of diversity training is the transfer problem.Those going through the diversity training may see the value and gain some relevant knowledge,but then do not transfer this training back to the job.A major reason for this transfer problem is a lack of confidence or self-efficacy.
Q2) Which of the following is true of the way diversity issues are beginning to be treated by organizations today?
A) It is treated primarily as a legal issue.
B) It is a reality to build on to make a stronger enterprise.
C) It is a government enforced cost of doing business.
D) It is an afterthought in the study of organizational behavior.
Answer: B
Q3) What is the purpose of the Civil Rights Act of 1991?
Answer: This law refined the 1964 act and the reinstated burden of proof falls on employers to eliminate discrimination and ensure equal opportunity in employment to employees.It also allows punitive and compensatory damages through jury trials.
To view all questions and flashcards with answers, click on the resource link above.
Page 4
Chapter 3: Organizational Context: Design and Culture
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/78826
Sample Questions
Q1) Organizational climate is an overall "feeling" that is conveyed by the physical layout,the way participants interact,and the way members of the organization conduct themselves with customers or other outsiders.
A)True
B)False Answer: True
Q2) In horizontal organizations,the primary driver and measure of performance is customer satisfaction,not profits or stock appreciation.
A)True
B)False Answer: True
Q3) _____ consist(s)of a global network of independent companies that act as a single company with a common mission.
A) Relationship enterprises
B) In-sourcing
C) Commercial lending
D) Outsourcing
Answer: A
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Organizational Context: Reward Systems
Available Study Resources on Quizplus for this Chatper
81 Verified Questions
81 Flashcards
Source URL: https://quizplus.com/quiz/78825
Sample Questions
Q1) Which of the following factors have led many companies to institute a combination payment plan where the individual receives a guaranteed amount of money,regardless of how the person performs?
A) Uncertain economy
B) Aggressive union demands
C) Labor laws
D) Excessive competition
Q2) Behavioral performance management focuses on social recognition as an effective contingent reinforcer that supervisors/ managers can use as a style in interpersonal relations.
A)True
B)False
Q3) Groups such as the National Association for Employee Recognition have concluded that human resource professionals and managers have realized the importance of recognition in motivating employees to achieve goals.
A)True
B)False
Q4) Explain the employee stock ownership plan or ESOP.
Q5) Summarize the potential limitations of the individual incentive pay plans.
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Personality,perception,and Employee Attitudes
Available Study Resources on Quizplus for this Chatper
81 Verified Questions
81 Flashcards
Source URL: https://quizplus.com/quiz/78824
Sample Questions
Q1) Which of the following refers to the tendency to perceive another person as belonging to a single category?
A) Halo effect
B) Demagogy
C) Archetype
D) Stereotype
Q2) Job satisfaction is a result of employees' perception of how well their job provides those things that are viewed as important.
A)True
B)False
Q3) Perception forms a picture of the world,a picture that is similar to reality.
A)True
B)False
Q4) In the personality theory,the self is a unique product of many interacting parts and may be thought of as a personality viewed from the inside.
A)True
B)False
Q5) List the personality dimensions or traits of the Myers-Briggs Type Indicator.
Q6) Define the socialization process.How is it relevant to organizational behavior?
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Motivational Needs,processes,and Applications
Available Study Resources on Quizplus for this Chatper
86 Verified Questions
86 Flashcards
Source URL: https://quizplus.com/quiz/78823
Sample Questions
Q1) Which of the following refers to people viewing the inputs and outputs of themselves and others,and if upon perceiving inequity,striving to restore equity?
A) Restoration
B) Equity norm
C) Averaging
D) Perceived inequity
Q2) List and describe the levels of needs hierarchy as identified by Maslow.
Q3) Severance pay,health insurance,and seniority plans fall under which of the following category in the hierarchy of work motivation?
A) Esteem needs
B) Social needs
C) Security needs
D) Basic needs
Q4) Motivation is a hypothetical construct that is used to help explain behavior; it should not be equated with behavior.
A)True
B)False
Q5) Differentiate between intrinsic and extrinsic motives.
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Positive Organizational Behavior and Psychological Capital
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/78822
Sample Questions
Q1) Bandura has argued that _____ attributions are causal beliefs about action-outcome contingencies,whereas self-efficacy is an individual's belief about his or her abilities and cognitive resources that can be marshaled together to successfully execute a specific task.
A) resiliency
B) general self-efficacy
C) self-esteem
D) locus of control
Q2) Which among the following is classified as civic virtues and institutions that move individuals towards better citizenship according to Seligman and Csikszentmihalyi?
A) Spirituality
B) Optimism
C) Interpersonal skill
D) Nurturance
Q3) Howard Gardner found that intelligence is mainly genetic and fixed at birth.
A)True
B)False
Q4) Briefly explain Goleman's dimensions of emotional intelligence
Q5) What is the difference between self-efficacy and self-esteem?
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Communication and Decision Making
Available Study Resources on Quizplus for this Chatper
82 Verified Questions
82 Flashcards
Source URL: https://quizplus.com/quiz/78821
Sample Questions
Q1) In terms of decision-making styles,'skeptics' are often unemotional,logical,and accurate.
A)True
B)False
Q2) When a person does not say anything,communication does not take place.
A)True
B)False
Q3) Explain the managerial communication model.
Q4) According to Herbert A.Simon,inventing,developing,and analyzing possible courses of action takes place in the _____ phase of decision-making.
A) intelligence activity
B) design activity
C) choice activity
D) identification activity
Q5) _____ makes communication a two-way process.
A) Feedback
B) Information processing
C) Perception
D) Cognition
Q6) What are the major categories of communication?
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Stress and Conflict
Available Study Resources on Quizplus for this Chatper
86 Verified Questions
86 Flashcards
Source URL: https://quizplus.com/quiz/78820
Sample Questions
Q1) Staying away from a job that is causing stress or quitting the job is a "flight" reaction to the situation,which in fact may be worse than a "fight" reaction where the person continues working in a stress-producing job.
A)True
B)False
Q2) _____ is used to gain trust by appearing to give in to the opponent's position,but when overturned by a higher authority,concessions are gained based on trust.
A) Silence
B) Boulwarism
C) High-balling
D) Flattery
Q3) Which of the following low-risk techniques may elicit a counteroffer that shows the opponent's position or may shift the point of compromise?
A) Flattery
B) Inflated opening position
C) Silence
D) Addressing the easy point first
Q4) Briefly explain Employee assistance programs (EAPs).
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Power and Politics
Available Study Resources on Quizplus for this Chatper
83 Verified Questions
83 Flashcards
Source URL: https://quizplus.com/quiz/78819
Sample Questions
Q1) Which of the following is characteristic of Western culture?
A) Emphasis on dissent
B) Emphasis on uniformity
C) Emphasis on cohesiveness
D) Emphasis on dependence
Q2) Power needs to be legitimate for it to be effective.
A)True
B)False
Q3) Explain the term Fabianism.
Q4) In a scenario where a target cannot escape a relationship or values the agent's rewards as unique,influenceability of the target increase due to this variable.
A) Personality
B) Age
C) Culture
D) Dependency
Q5) According to French and Raven,experts are perceived to have knowledge or understanding in all areas.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Groups and Teams
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/78818
Sample Questions
Q1) When groups are established,social comparisons and competition exist between members.
A)True
B)False
Q2) One of the main differences between a work group and a team is that a team has a strong,clearly focused leader.
A)True
B)False
Q3) Which classic theory states that persons are attracted to one another on the basis of similar attitudes toward commonly relevant objects and goals?
A) Balance theory
B) Equity theory
C) Punctuated equilibrium model
D) Lobbying
Q4) The exchange theory of groups is based on reward-motivation outcomes of interaction.
A)True
B)False
Q5) Compare and contrast small and large groups.
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Behavioral Performance Management
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/78817
Sample Questions
Q1) Which of the following statements about performance feedback is true?
A) People generally do not engage in feedback-seeking behavior.
B) The Stajkovic and Luthans study found that the performance feedback intervention yielded a very small,5 percent performance improvement.
C) Individuals still receive very little,if any,feedback about their performance.
D) A comprehensive review concluded that performance feedback had a negative effect.
Q2) This,in behavioral management,is defined as anything that both increases the strength and tends to induce repetitions of the behavior that preceded the reinforcement.
A) Self-efficacy
B) Encouragement
C) Reinforcement
D) Reward
Q3) Explain a baseline measure.What is its purpose?
Q4) Why is performance feedback considered a major reinforcer? Explain.
Q5) List the capabilities that people use to initiate,regulate,and sustain their behavior according to the social cognitive theory.
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 13: Effective Leadership Processes
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/78816
Sample Questions
Q1) The authentic developmental approach to leadership focuses on the positive (both personal and contextual)in getting to know and regulate one's self.
A)True
B)False
Q2) Review the Iowa leadership studies.
Q3) During phase four of the GLOBE process,the researchers' goal was to answer all of the following questions except:
A) are there any universally effective leader behaviors?
B) is there a relationship between the intensity of the strongly held culturally endorsed preferences and the resultant application of it in leadership?
C) what types of consistent specific preferences for leader behaviors are present across cultures?
D) what are the effects of violating strongly held culturally endorsed preferences for leader behaviors?
Q4) Discuss the major differences between transactional leaders and transformational leaders.
Q5) Describe the authentic leadership development process and product.
Q6) Briefly summarize the leader-member exchange (LMX)model.
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 14: Great Leaders: an Evidenced-Based Approach
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/78815
Sample Questions
Q1) Besides training,job redesign is another important technique leaders can use effectively.
A)True
B)False
Q2) One analysis argues that five key leadership roles can help managerial success.Identify the one included.
A) Gathering and integrating internal knowledge.
B) A strategic vision to motivate and inspire.
C) Accumulating and sharing external knowledge.
D) Accepting the status quo and enabling creativity.
Q3) The authentic leadership development process can be proactively accelerated by all of the following ways except:
A) starting with a desired end-point.
B) starting with enhanced self-awareness.
C) starting with self-regulation.
D) starting with a desired high-point.
Q4) Discuss Hersey and Blanchard's life-cycle approach to leadership.
Q5) Discuss Nadler and Tushman's charismatic leadership styles with examples.
Q6) Briefly summarize some of the research done on a positive,authentic leadership style.
Page 16
To view all questions and flashcards with answers, click on the resource link above.