Business Computing
Question Bank
Course Introduction
Business Computing explores the integration and application of computer technologies in the modern business environment. The course covers fundamental concepts such as information systems, data management, and networking, as well as practical skills in word processing, spreadsheets, databases, and presentation software. Students learn how technology supports business operations, decision-making, and strategic planning while examining topics like cybersecurity, e-commerce, and business process automation. By focusing on real-world applications, the course prepares students to leverage computing tools effectively within various organizational contexts.
Recommended Textbook
Introduction to Information Systems 4th Canadian Edition by R. Kelly Rainer
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18 Chapters
1887 Verified Questions
1887 Flashcards
Source URL: https://quizplus.com/study-set/1917
Page 2
Chapter 1: Introduction to Information Systems
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86 Verified Questions
86 Flashcards
Source URL: https://quizplus.com/quiz/38206
Sample Questions
Q1) If Amazon uses a list of all your purchases (books bought, price paid, dates)to recommend other books to you, then it is applying its ______.
A)data
B)information
C)knowledge
D)experience
E)wisdom
Answer: C
Q2) Discuss three positive and three negative societal effects of the increased use of information technology.
Answer: not answered
Q3) The CIO of an organization supervises the day-to-day operations of the data and/or computer centre.
A)True
B)False
Answer: False
Q4) Differentiate between information systems and information technology.
Answer: not answered
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Page 3
Chapter 2: Organizational Strategy, Competitive Advantage, and Information Systems
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147 Verified Questions
147 Flashcards
Source URL: https://quizplus.com/quiz/38208
Sample Questions
Q1) Information-based industries are most susceptible to which one of Porter's five forces?
A)Threat of entry of new competitors
B)Bargaining power of suppliers
C)Bargaining power of customers
D)Threat of substitute products
E)Rivalry among existing firms in an industry
Answer: D
Q2) _____________ is the result of optimizing the marketing and innovation processes.
A)Customer satisfaction
B)Cost reduction
C)Cycle and fulfillment time
D)Differentiation
Answer: D
Q3) An information system that helps an organization gain a competitive advantage is called a competitive information system.
A)True
B)False
Answer: False
Page 4
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Chapter 3: Ethics and Privacy
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74 Verified Questions
74 Flashcards
Source URL: https://quizplus.com/quiz/38210
Sample Questions
Q1) Shelli runs a small boutique in Tel Aviv. She has built up a very nice client base and regularly sends her clients a newsletter. A new bakery business down the block wants to buy Shelli's client list from her. If Shelli does sell the list, which ethical issue related to IT would be involved?
A)Privacy
B)Accuracy
C)Accountability
D)Property (such as intellectual property)
Answer: A
Q2) Shelli runs a small boutique in Tel Aviv. She has built up a very nice client base and regularly sends her clients a newsletter. Clients fill out a form to join her mailing list. Shelli indicates on the form that client information will not be shared without permission. This policy illustrates which ethical issue related to IT?
A)Privacy
B)Accuracy
C)Accountability
D)Property (such as intellectual property)
E)Accessibility to information
Answer: A
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5
Chapter 4: Information Security and Controls
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129 Verified Questions
129 Flashcards
Source URL: https://quizplus.com/quiz/38212
Sample Questions
Q1) The goal of risk management is to reduce risk to acceptable levels.
A)True
B)False
Q2) ____________ is an intellectual work, such as a business plan, that is a company secret and is not based on public information.
A)Copyright
B)Intellectual property
C)Patent
D)Trade secret
Q3) A DMZ is located ______________.
A)inside the company's firewalls
B)outside the company's firewalls
C)between two firewalls
D)on the Internet
Q4) Auditing _____________ the computer means inputs, outputs, and processing are checked.
A)around
B)through
C)using
D)with
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Chapter 5: Data and Knowledge Management
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116 Verified Questions
116 Flashcards
Source URL: https://quizplus.com/quiz/38214
Sample Questions
Q1) A data warehouse is a repository of __________ data.
A)Current
B)Historical
C)Queried
D)Numbered
Q2) An entity is a person, place, thing, or event about which information is maintained.
A)True
B)False
Q3) Discuss the difficulties involved in managing data.
Q4) Describe the relational database model.
Q5) Which of the following is NOT a problem with Big Data?
A)Gathering data
B)Privacy
C)Security
D)Decision-making
Q6) Managing the massive amounts of data that are critical to organizational success comes at a huge cost.
A)True
B)False
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Chapter 6: Telecommunications and Networking
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141 Verified Questions
141 Flashcards
Source URL: https://quizplus.com/quiz/38215
Sample Questions
Q1) Which of the following is a drawback of e-learning?
A)Equipment needs
B)Flexibility
C)Time to learn
D)Training costs
Q2) _______ refers to network transmission capacities ranging from approximately 1 to 1.75 megabits per second.
A)Protocol
B)Broadband
C)Capacity
D)Narrowband
E)Bandwidth
Q3) The World Wide Web is synonymous with the Internet.
A)True
B)False
Q4) Which of the following is a benefit of telecommuting for employees?
A)Better productivity
B)Increased retention
C)Reduced stress levels
D)Better visibility
Page 8
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Chapter 7: E-Business and E-Commerce
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123 Verified Questions
123 Flashcards
Source URL: https://quizplus.com/quiz/38216
Sample Questions
Q1) _____ connect buyers and sellers across many industries and are used mainly for indirect materials.
A)Horizontal exchanges
B)Vertical exchanges
C)Buy-side marketplaces
D)Functional exchanges
E)Sell-side marketplaces
Q2) __________ represents the vast majority of e-commerce.
A)B2B
B)B2C
C)C2C
D)G2C
Q3) Selling bogus investments and setting up phantom business opportunities are examples of ____________.
A)cybersquatting
B)domain name abuse
C)fraud on the internet
D)internet taxation
Q4) Differentiate between electronic storefronts and electronic malls, and provide examples of each.
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Chapter 8: Wireless, Mobile Computing, and Mobile Commerce
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123 Verified Questions
123 Flashcards
Source URL: https://quizplus.com/quiz/38217
Sample Questions
Q1) What are mobile portals and voice portals? Provide examples of their uses.
Q2) Which type of satellite has the largest footprint?
A)Low-earth-orbit
B)Medium-earth-orbit
C)Geostationary
D)Polar orbit
E)Equatorial orbit
Q3) Which of the following is not a challenge mentioned in the case that Avaya faced when setting up the 2014 Sochi Winter Olympic Games?
A)Delivering high-definition TV channels
B)Handling an unprecedented number of mobile devices
C)Managing language barriers between technicians and athletes
D)Moving goods safely into Russia
Q4) Telemetry is the wireless transmission and receipt of data gathered from remote sources.
A)True
B)False
Q5) Explain location-based commerce, and provide examples.
Q7) What are the problems with Wi-Fi? Page 10
Q6) How do wireless sensor networks work, and what are they used for?
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Chapter 9: Social Computing
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83 Verified Questions
83 Flashcards
Source URL: https://quizplus.com/quiz/38218
Sample Questions
Q1) A Web site that combines content from other Web sites to form new content is called a(n)______.
A)Social network
B)Aggregator
C)Blog
D)E-commerce site
E)Mashup
Q2) Which of the following statements concerning blogging is false?
A)Anyone can blog.
B)A reader can believe all of the details in a blog.
C)A company can maintain an internal blog site.
D)Blogging can be used in marketing.
E)Tweets are replacing blogging.
Q3) Viral marketing is an example of social advertising
A)True
B)False
Q4) Identify and analyze the risks and benefits associated with social networking sites.
Q5) Compare and contrast blogs and wikis.
Q6) Explain social intelligence and give some examples.
Page 12
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Chapter 10: Information Systems Within the Organization
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118 Verified Questions
118 Flashcards
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Sample Questions
Q1) Batch processing is when the firm collects data from transactions __________, places them in groups, then prepares and processes the batches ___________.
A)as they occur, as they occur
B)as they occur, periodically
C)periodically, as they occur
D)periodically, periodically
Q2) Source data automation involves collecting data from sensors.
A)True
B)False
Q3) When you make a purchase online, that transaction is an example of batch processing.
A)True
B)False
Q4) ____________ is when business transactions are processed as soon as they occur.
A)Batch processing
B)OLAP
C)OLTP
D)Source data automation
Q5) Contrast routine reports and drill-down reports.
Q6) Differentiate between ERP systems and ERP II systems.
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Chapter 11: Customer Relationship Management and Supply Chain Management
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175 Verified Questions
175 Flashcards
Source URL: https://quizplus.com/quiz/38220
Sample Questions
Q1) Over time, the customer relationship with vendors has become more impersonal for all of the following reasons except:
A)People move from farms to cities.
B)Consumers became mobile.
C)Supermarkets and department stores proliferated.
D)Customer relationship management systems were developed.
E)The Internet grew rapidly.
Q2) Which of the following does not contribute to the value of a customer?
A)Loyalty
B)Number of purchases
C)Profitability
D)Size
Q3) The pull model is the same as mass customization.
A)True
B)False
Q4) If you have visited Amazon's website previously and then return, Amazon recommends other books that you might like. This is called cross-selling.
A)True
B)False
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Chapter 12: Business Intelligence
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109 Verified Questions
109 Flashcards
Source URL: https://quizplus.com/quiz/38221
Sample Questions
Q1) Targeted marketing is a good example of the discovery of previously unknown or hidden patterns.
A)True
B)False
Q2) The use of BI is limited to large corporations.
A)True
B)False
Q3) Decision-support systems support only lower- and middle-level managers.
A)True
B)False
Q4) Computer support is least for which of the following problems?
A)Semistructured and strategic planning
B)Unstructured and strategic planning
C)Semistructured and management control
D)Unstructured and operational control
E)Structured and strategic planning
Q5) Goal-seeking analysis attempts to find the value of the inputs necessary to achieve a desired level of output.
A)True
B)False
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Chapter 13: Acquiring Information Systems and Applications
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135 Verified Questions
135 Flashcards
Source URL: https://quizplus.com/quiz/38222
Sample Questions
Q1) NextGen uses global positioning system (GPS)technologies to shorten routes, save time and fuel, reduce traffic delays, increase the number of planes in the air traffic system, and permit controllers to monitor and manage aircraft with greater safety.
A)True
B)False
Q2) The return on investment (ROI)method of cost-benefit analysis measures the effectiveness of management in generating profits with its available assets.
A)True
B)False
Q3) Refer IT's About Business 13.3 - A _____ profile "_____ system error" brought down may of Apple's (www.apple.com)online services on March 10, 2015.
A)low, internal
B)low, external
C)high, internal
D)high, external
E)None of the above
Q4) How do application service providers differ from Software-as-a-Service vendors?
Q5) Contrast component-based development and the SDLC.
Page 16
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Chapter 14: Technology Guide 1 : Hardware
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81 Verified Questions
81 Flashcards
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Sample Questions
Q1) An optical storage device is a form of secondary storage device on which data are recorded and read by laser in a computer's disk drive.
A)True
B)False
Q2) Discuss why it is difficult to make hardware decisions today.
Q3) A ___________ is an example of a computer system that is designed to accommodate multiple users simultaneously.
A)microcomputer
B)mainframe
C)laptop
D)palmtop
E)wearable computer
Q4) A byte represents a particular alphanumeric character or a simple mathematical operation.
A)True
B)False
Q5) Compare and contrast supercomputers, mainframes, midrange computers, and microcomputers.
Q6) Describe the components that make up hardware.
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Chapter 15: Technology Guide 2 : Software
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59 Verified Questions
59 Flashcards
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Sample Questions
Q1) Linux is a(n)__________, ___________.
A)open source, application software program
B)open source, operating system
C)proprietary, application software program
D)proprietary, operating system
Q2) Jun has bought an accounting package for her business, which involves selling unique lamp bases and shades. She wants to hire some part-time help to assist her in implementing and becoming comfortable with the new software. Which of the follow skill sets would be the most beneficial for this worker to possess?
A)Business processes
B)Operating systems
C)Programming languages
D)HTML
E)Open systems
Q3) Open-source software is not licensed.
A)True
B)False
Q4) What are the overall trends in software?
Q5) Discuss the importance of software defects.
Q6) Describe the various types of application software.
Page 18
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Chapter 16: Technology Guide 3 : Cloud Computing
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65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/38209
Sample Questions
Q1) Paula owns a variety store in a tourist town. The store recently went online, and the response has been remarkable. The store's current infrastructure is running close to capacity, so handling the influx of orders is taking much longer than it should. Which of the following cloud computing services would make the most sense for the business?
A)Infrastructure-as-a-service model
B)Platform-as-a-service model
C)Software-as-a-service model
D)SOAP model
Q2) Grid computing:
A)Runs an application on one server
B)Is ideal for transaction processing systems
C)Divides the processing of an application among servers
D)Does not require any special software
E)Is difficult to scale up
Q3) XML makes it easier to exchange data among applications.
A)True
B)False
Q4) Define cloud computing, and discuss its advantages and disadvantages.
Q5) Discuss web services.
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Chapter 17: Technology Guide 4 : Intelligent Systems
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68 Verified Questions
68 Flashcards
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Sample Questions
Q1) One problem with expert systems is they decrease quality.
A)True
B)False
Q2) An expert system has a knowledge base and an inference engine.
A)True
B)False
Q3) What is the primary purpose of the Turing test?
A)To determine whether computers can exhibit intelligent behaviour
B)To support or replace decision-makers
C)To explain recommendations provided by the computer
D)To recognize patterns within complex data
Q4) What are the advantages and disadvantages of artificial intelligence systems?
Q5) Contrast the three types of intelligent agents and give examples of how they might be used in business.
Q6) Fuzzy logic handles _______________ concepts.
A)Black-and-white
B)Objective
C)Subjective
D)Well-defined
Q7) Compare and contrast fuzzy logic and neural networks.
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Chapter 18: Technology Guide 5 Protecting Your Information Assets
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55 Verified Questions
55 Flashcards
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Sample Questions
Q1) What functions should you expect from monitoring software on your computer?
Q2) You should ask whether your Social Security Number is necessary for identification or if any combination of nine numbers and letters will do just as well.
A)True
B)False
Q3) A single-cut shredder is sufficient to shred your documents at home, whereas a cross-cut (confetti)shredder is necessary at work because your work documents are more sensitive.
A)True
B)False
Q4) Methods you should use to protect your portable devices and information include all of the following except:
A)Using two-factor authentication
B)Making certain not to leave your portable devices in plain view in a car
C)Keeping your portable devices in an inconspicuous container
D)Encrypting the hard drive of your laptop
E)All of these are legitimate protection methods.
Q5) List and explain the actions you should take if your identity is stolen.
Q6) Why is it so important to protect your information assets?
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