

Business Computer Applications
Exam Preparation Guide
Course Introduction
Business Computer Applications introduces students to the essential computer software and technological tools commonly used in todays business environments. This course covers fundamental topics such as word processing, spreadsheets, databases, and presentation software, with a focus on applying these tools to solve real-world business problems. Students will also explore basic concepts of information systems, internet research, and data security. Throughout the course, hands-on activities and practical projects will enhance proficiency in using computer applications to support effective business decision-making and communication.
Recommended Textbook
Emerge with Computers v. 5.0 5th Edition by
Kenneth Baldauf
Available Study Resources on Quizplus
114 Chapters
2922 Verified Questions
2922 Flashcards
Source URL: https://quizplus.com/study-set/458

Page 2

Chapter 1: Intellectual Property Rights
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21 Verified Questions
21 Flashcards
Source URL: https://quizplus.com/quiz/8112
Sample Questions
Q1) iTunes has been targeted by the MPAA to fight software and content piracy.
A)True
B)False
Answer: False
Q2) Turnitin is a software program used by schools to find and weed out plagiarized pieces of writing by students.
A)True
B)False
Answer: True
Q3) The digitization of intellectual property and widespread Internet use have made it easier to protect intellectual property from illegal distribution.
A)True
B)False Answer: False
Q4) Internet radio services based in the United States must comply with the Digital Millennium Copyright Act.
A)True
B)False Answer: True
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Chapter 2: Digital Literacy
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26 Verified Questions
26 Flashcards
Source URL: https://quizplus.com/quiz/8113
Sample Questions
Q1) The Unicode encoding scheme is used to add support for _____ character sets.
A) EBCDIC
B) national
C) standard
D) international Answer: D
Q2) A computer-literate individual is expected to understand a computer's uses and how it operates.
A)True
B)False Answer: True
Q3) QWERTY code is the standard used to represent keyboard characters in digital form.
A)True
B)False Answer: False
Q4) The main purpose of a computer is to process useful information into data.
A)True
B)False Answer: False
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Chapter 3: Windows 7 Navigating
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30 Verified Questions
30 Flashcards
Source URL: https://quizplus.com/quiz/8114
Sample Questions
Q1) Parental controls allow you to restrict the types of documents that can be created on a computer.
A)True
B)False
Answer: False
Q2) Jump Lists show recently opened files and favorites for quick access.
A)True
B)False
Answer: True
Q3) When you click to open the Start menu,the items on the right side of the list can be changed to display different items.
A)True
B)False
Answer: True
Q4) To change a gadget's properties,hover over the gadget and click its _____.
A) image
B) toolbar icon
C) left corner
D) wrench icon
Answer: D
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Chapter 4: Computing Platforms
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25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/8115
Sample Questions
Q1) A tablet's key feature is its touch-sensitive display.
A)True
B)False
Q2) Mobile computing typically relies on the use of some type of battery-powered device.
A)True
B)False
Q3) The largest servers are called _____ servers.
A) super
B) mainframe
C) peer-to-peer
D) client
Q4) Information stored in the "cloud" is accessible at any time,with or without an Internet connection.
A)True
B)False
Q5) Personal computers are only available in two platforms: Microsoft Windows and Apple Mac.
A)True
B)False

Page 6
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Chapter 5: Windows 7 File Management
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30 Verified Questions
30 Flashcards
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Sample Questions
Q1) To remove a location from a library,right-click it and select _____.
A) Remove location from library
B) Share with
C) Send to
D) Open folder location
Q2) To understand how Windows works with files,it is helpful to think of your computer as a _____.
A) filing cabinet
B) server
C) formatted file system
D) hard disk
Q3) Folders are used to organize related material together in many locations throughout the hard disk.
A)True
B)False
Q4) When you open the Pictures library,it is displayed in _____.
A) full view
B) Internet Explorer
C) Windows Explorer
D) User mode
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Chapter 6: Digital Life
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26 Verified Questions
26 Flashcards
Source URL: https://quizplus.com/quiz/8117
Sample Questions
Q1) Google's Project Glass has been unsuccessful largely due to questions regarding the legality of lifelogging.
A)True
B)False
Q2) Driving while texting increased ____ in 2011.
A) 10%
B) 15%
C) 20%
D) 50%
Q3) The amount of digital information in existence is now measured in ____.
A) zetabytes
B) gigabytes
C) megabytes
D) terabytes
Q4) "Netiquette" is a term that was coined before the existence of the Internet.
A)True
B)False
Q5) Constant texting on your cell phone can cause a repetitive stress injury.
A)True
B)False
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Chapter 7: Processing
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29 Verified Questions
29 Flashcards
Source URL: https://quizplus.com/quiz/8118
Sample Questions
Q1) Processing is basically turning information into data.
A)True
B)False
Q2) A CPU component known as the _____ carries out the instructions used for mathematical and logical operations.
A) control unit
B) ALU
C) register
D) system clock
Q3) Employees have been the driving force in making _____ the most popular hardware brand today.
A) Microsoft
B) Apple
C) Dell
D) Unix
Q4) An integrated circuit is a chip that can contain millions of transistors.
A)True
B)False
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Page 9
Chapter 8: Windows 8 Navigating
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26 Verified Questions
26 Flashcards
Source URL: https://quizplus.com/quiz/8119
Sample Questions
Q1) Moving the mouse to the lower-left corner of the screen allows you to return to the _____ screen.
A) Start
B) Library
C) Apps
D) Control
Q2) The taskbar appears at the bottom of the Start screen.
A)True
B)False
Q3) To search for the latest copy of your résumé on your device,use the Search charm and click the Apps option.
A)True
B)False
Q4) A thumbnail of an open application is displayed when the mouse is moved to the lower-left corner of the screen.
A)True
B)False
Q5) Privacy controls can be assigned using the Settings charm.
A)True
B)False

10
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Chapter 9: Storage
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20 Verified Questions
20 Flashcards
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Sample Questions
Q1) RAM can be inserted into slots on a motherboard to expand storage on some computers.
A)True
B)False
Q2) Which of the following is an example of optical storage?
A) hard disk
B) CD
C) RAM
D) USB drive
Q3) Read-only memory (ROM)provides temporary optical storage for data and instructions on discs.
A)True
B)False
Q4) In computing and digital technologies,storage refers to the ability to maintain data within the system temporarily or permanently.
A)True
B)False
Q5) The CPU works separately from RAM on unrelated tasks.
A)True
B)False
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Chapter 10: Windows 8 File Management
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26 Verified Questions
26 Flashcards
Source URL: https://quizplus.com/quiz/8121
Sample Questions
Q1) A file can be stored to the "cloud" within Office 2013 using the _____.
A) SkyDrive app
B) Homegroup option
C) Share feature
D) Recent Places option
Q2) Storing your file to _____ makes it accessible from any device connected to the Web.
A) Windows Office 2010
B) File Explorer
C) SkyDrive
D) Recent Places
Q3) The File Explorer window displays all of the following tabs EXCEPT _____.
A) Home
B) Share
C) View
D) Save
Q4) A file listed in a search result can be launched by holding the mouse over the filename.
A)True
B)False

Page 12
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Chapter 11: Input/Output (I/O)
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28 Verified Questions
28 Flashcards
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Sample Questions
Q1) Automating data entry through the use of scanners improves accuracy and efficiency.
A)True
B)False
Q2) Through the use of _____,pilots can simulate flights without ever leaving the ground.
A) haptic output
B) screen readers
C) mobile devices
D) virtual reality
Q3) Adding a webcam to your computer for a video conference is considered expansion.
A)True
B)False
Q4) Output can be in the form of a vibration from your cell phone.
A)True
B)False
Q5) Businesses rely on stored,machine-readable data to keep track of customers.
A)True
B)False
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Chapter 12: Freedom of Speech
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21 Verified Questions
21 Flashcards
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Sample Questions
Q1) A hiring strategy such as asking applicants for their Facebook usernames and passwords during the interview process is an example of a violation of the First Amendment to the U.S.Constitution.
A)True
B)False
Q2) One exception to the First Amendment to the U.S.Constitution is ____.
A) pornography
B) libel
C) religious sites
D) political statements
Q3) The challenge of ____ is keeping certain content from a subset of the population without encroaching upon the freedom of adults.
A) decency
B) consumer-generated media
C) traffic shaping
D) censorship
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Chapter 13: Software Development
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16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/8124
Sample Questions
Q1) Many programming languages require a ____ to create executable files.
A) browser
B) text editor
C) compiler
D) debugger
Q2) With the help of ____,less experienced programmers can develop applications for mobile devices such as the iPhone.
A) SDKs
B) Android
C) Windows 8
D) Visual Studio
Q3) Each programming language has a particular ____- rules that guide how programming statements are constructed.
A) syntax
B) SDK
C) toolbox
D) heuristic
Q4) System software assists computer hardware with the work it is designed to do.
A)True
B)False
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Chapter 14: Mac OS X Layout
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30 Verified Questions
30 Flashcards
Source URL: https://quizplus.com/quiz/8125
Sample Questions
Q1) The _____ appears on the Dock and divides the view between applications and folders.
A) Cover Flow icon
B) Links menu
C) Control Panel
D) Crosswalk
Q2) The _____ region holds frequently used files and folders so you can quickly access them.
A) Finder
B) Dock
C) Places
D) Shared
Q3) Mac OS X has a very different look and feel than Windows operating systems,and operates very differently as well.
A)True
B)False
Q4) The Finder is a system-wide search feature,similar to Start Search in Windows Vista.
A)True
B)False
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Chapter 15: System Software
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38 Verified Questions
38 Flashcards
Source URL: https://quizplus.com/quiz/8126
Sample Questions
Q1) The Apple iPhone gained popularity largely due to its open-source design,which led to the creation of many apps available for iOS.
A)True
B)False
Q2) The boot process for a computer checks the system and loads the operating system into memory.
A)True
B)False
Q3) An advantage of ____ software is its ability to run more than one operating system on a computer.
A) BIOS
B) IDE
C) API
D) virtual machine (VM)
Q4) An enhancement in Windows 8 includes the Metro user interface,which provides a new way to interact with apps.
A)True
B)False
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Page 17

Chapter 16: Mac OS X Tools
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30 Verified Questions
30 Flashcards
Source URL: https://quizplus.com/quiz/8127
Sample Questions
Q1) When you open a Spotlight window,this is the same as any Finder window,except
A) the Search box is selected
B) Places is not in the left pane
C) energy power is displayed above the Dock
D) none of the above
Q2) ____ holds mini-applications and puts useful information at your fingertips.
A) Exposé
B) System Preferences
C) Spotlight
D) The Dashboard
Q3) Almost all applications,including the Finder,have ____ menus in the menu bar.
A) Preference
B) Tool
C) Edit
D) Help
Q4) Mac OS X System Preferences holds the settings for your computer.
A)True
B)False
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Chapter 17: Application Software
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14 Verified Questions
14 Flashcards
Source URL: https://quizplus.com/quiz/8128
Sample Questions
Q1) Some people worry that GPS capabilities on mobile devices could lead to privacy issues.
A)True
B)False
Q2) Personal software is used to benefit an individual.
A)True
B)False
Q3) Microsoft Office is only available for Windows-based computers.
A)True
B)False
Q4) A ____ software package usually includes document production,numerical analysis,information management,and graphics.
A) system
B) utility
C) productivity
D) personal
Q5) Productivity software controls the common hardware functionality on your computer.
A)True
B)False
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Chapter 18: Mac OS X File Management
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30 Verified Questions
30 Flashcards
Source URL: https://quizplus.com/quiz/8129
Sample Questions
Q1) When you delete a folder,it is not completely removed from the hard disk.
A)True
B)False
Q2) Available file and folder views are the icon,column,and _____ views.
A) Apple
B) Safari
C) Cover Flow
D) Pictoral
Q3) Search results are stored in a Smart Folder.
A)True
B)False
Q4) A _____ Folder is a folder whose content will be stored on a CD or DVD.
A) GIMP
B) Smart
C) Burn
D) Quick Look
Q5) There can only be one Finder window open at a time.
A)True
B)False
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Chapter 19: Managing Software
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18 Verified Questions
18 Flashcards
Source URL: https://quizplus.com/quiz/8130
Sample Questions
Q1) Freeware is software that is made available to the public at no cost.
A)True
B)False
Q2) When installing new software,it is recommended to install it in/on ____.
A) c :\Programs
B) the default location
C) INSTALL
D) a USB device
Q3) Selecting and managing software is one of the most important responsibilities of a computer user.
A)True
B)False
Q4) One advantage of registering your software is receiving information on program updates.
A)True
B)False
Q5) Uninstalling software from a computer requires the removal of a single executable file only.
A)True
B)False
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Chapter 20: Privacy
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29 Verified Questions
29 Flashcards
Source URL: https://quizplus.com/quiz/8131
Sample Questions
Q1) Studying the way people use the web-what sites they visit,what products they buy,etc.-is an example of ____.
A) mass marketing
B) mass-market segmentation
C) one-to-one marketing
D) a crime
Q2) The Freedom of Information Act came about as a response to the Privacy Act of 1974.
A)True
B)False
Q3) The ease of access to information on the Internet has made it harder to maintain personal privacy.
A)True
B)False
Q4) MATRIX-like information collection/data mining technology is still used in some states in the United States today.
A)True
B)False
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Chapter 21: Internet Technologies
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37 Verified Questions
37 Flashcards
Source URL: https://quizplus.com/quiz/8132
Sample Questions
Q1) The job of the ____ computer is to support a large amount of user requests simultaneously.
A) personal
B) server
C) notebook
D) netbook
Q2) Data ____ travel over the Internet from router to router until reaching their destinations.
A) hubs
B) IPs
C) servlets
D) packets
Q3) A type of connection that provides Internet service through a phone line that services both the Internet and your phone is ____.
A) TCP
B) DSL
C) IP
D) directional
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Chapter 22: Common Application Components
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22 Verified Questions
22 Flashcards
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Sample Questions
Q1) You can restore an application after minimizing it by clicking on the middle button in the upper-right corner of its window.
A)True
B)False
Q2) All of the following are ways to display the ribbon EXCEPT ____.
A) Show Tabs and Commands
B) Commands only
C) Show Tabs only
D) Auto-hide
Q3) An application can never be unpinned from the Start screen.
A)True
B)False
Q4) Clicking on the "All Apps" icon displays all the programs that are installed on your computer.
A)True
B)False
Q5) More than one program can be opened at one time from the Start screen.
A)True
B)False
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Chapter 23: Web Technologies
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34 Verified Questions
34 Flashcards
Source URL: https://quizplus.com/quiz/8134
Sample Questions
Q1) In the URL http: //www.cengage.com/index.html,cengage.com is the ____.
A) protocol
B) domain name
C) URL
D) IP address
Q2) A protocol consists of a URL where documents on the Internet can be located.
A)True
B)False
Q3) Adobe Dreamweaver is one example of a popular web development software package.
A)True
B)False
Q4) A third-party cookie file is considered to be less of a security threat than traditional cookies because it is stored in the cloud.
A)True
B)False
Q5) A popular web server software used today is ____.
A) Explorer
B) Safari
C) Apache
D) Firefox

Page 25
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Chapter 24: Working with Files and Documents
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25 Verified Questions
25 Flashcards
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Sample Questions
Q1) You can open the Navigation pane by clicking the ____ button in the Editing group.
A) Select
B) Find
C) Navigate
D) Search
Q2) A new document can be created using the _____ tab.
A) FILE
B) HOME
C) REVIEW
D) VIEW
Q3) The easiest way to switch between two open Word documents is to use the Ctrl+Shift key combination.
A)True
B)False
Q4) Use Word's Save button in the Quick Access Toolbar to save an existing document with a new name.
A)True
B)False
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Chapter 25: Cloud Computing
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10 Flashcards
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Sample Questions
Q1) Through the use of ____ and other technology,software applications are able to run directly through a web browser window.
A) HTML
B) CSS
C) IDE
D) JavaScript
Q2) Government agencies have not supported cloud computing due to the lack of ____.
A) Internet connectivity
B) data security
C) funding
D) server resources offered
Q3) Government agencies have been quick to adopt cloud-based services,largely because of cost savings.
A)True
B)False
Q4) Cloud computing's distinguishing characteristic is to provide users with access to services for free.
A)True
B)False
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Chapter 26: Common Editing Functions
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30 Flashcards
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Sample Questions
Q1) To jump to a document's Web site,hold down the ____ key on the keyboard and click the hyperlink.
A) Alt
B) Ctrl
C) Shift
D) Windows
Q2) Before you can use the Spelling & Grammar button to check the whole document,you must ensure that Word is set up to check both grammar and spelling.
A)True
B)False
Q3) If you delete selected text by mistake,you can use the ____ to retrieve it.
A) Redo button
B) Alt+Tab key combination
C) Paste button
D) Undo button
Q4) When you move the mouse away from the Mini Toolbar,it locks into place for easier selection of its options.
A)True
B)False
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Chapter 27: Web Resources
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41 Flashcards
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Sample Questions
Q1) When evaluating information provided on the web,always consider the ____.
A) protocol
B) source
C) web browser
D) search engine
Q2) A web ____ can also be referred to as a customized web home page.
A) domain
B) portal
C) baseline
D) camp
Q3) Creating a copy of a streaming video as it plays is now easy and convenient due to DRM technology.
A)True
B)False
Q4) A search engine attempts to catalog every webpage by topic through the use of a ____.
A) spider
B) petabyte
C) shield
D) tracker
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Chapter 28: Common Formatting Functions
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Sample Questions
Q1) Special characters that appear only on the screen when turned on can be displayed using the ____ button.
A) Font
B) Show/Hide
C) Edit
D) Font box
Q2) When you create a list of tasks that need to be completed in a specific order,it is a good practice to create a numbered list.
A)True
B)False
Q3) A palette provides the same functionality as a gallery.
A)True
B)False
Q4) To view color changes assigned to a font within a document,use the ____.
A) Font Color palette
B) Font gallery
C) Page Color palette
D) Print Preview option
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Page 30

Chapter 29: Working with Graphics
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Sample Questions
Q1) A picture can always be returned to its original state within a document at the press of a button.
A)True
B)False
Q2) You can click and drag a corner handle to ____ an illustration.
A) delete
B) copy
C) paint
D) resize
Q3) During a search,you will note that some images are licensed under the _____ to protect copyright.
A) Microsoft Initiative
B) Creative Commons
C) Image Resource Library
D) Commons Photo
Q4) The _____ feature will clean up leftover elements of an edited graphic.
A) Mark Areas to Remove
B) Corrections
C) Effects
D) Artistic
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Chapter 30: Working with Tables
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Sample Questions
Q1) In a Word table,press the ____ key to move from cell to cell.
A) Shift
B) Next
C) Insert
D) Tab
Q2) The TABLE TOOLS DESIGN and TABLE TOOLS LAYOUT tabs are only displayed when the cursor is placed _____.
A) in a document containing the table
B) within a table
C) below a table
D) on the Table option
Q3) To center the text in the header row of a table,use the _____ option.
A) Center
B) Align Center
C) Format
D) Align Middle
Q4) Enhance a table's viewability by formatting its header row in bold.
A)True
B)False
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Chapter 31: Printing & Publishing
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21 Flashcards
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Sample Questions
Q1) When a new email message opens,the cursor is positioned in the Subject field,where you can type in the recipient's email address.
A)True
B)False
Q2) To print two pages of a document on one single-page printout,use the _____ option.
A) Print One Sided
B) 1 Page Per Sheet
C) Collated
D) Shuffle
Q3) Before printing any document,options on the ____ tab can help ensure the document prints properly.
A) PAGE LAYOUT
B) HOME
C) REVIEW
D) VIEW
Q4) By default,Word prints the entire open document.
A)True
B)False
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Chapter 32: Sharing Content Between Applications
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Sample Questions
Q1) Both charts and sentences can be copied and pasted as needed between Word and Excel.
A)True
B)False
Q2) Pressing the ____ gives you access to a list of ways to paste or embed an item linked to the Clipboard.
A) Paste button arrow
B) Paste button
C) Embed button
D) Copy button arrow
Q3) An Office object can be linked to one or more files.
A)True
B)False
Q4) To maintain a link between two documents,move one of the documents to a new folder location on the same computer.
A)True
B)False
Q5) An object can be a chart or a graph but not text.
A)True
B)False
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Chapter 33: Collaborating with Office 2013
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32 Flashcards
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Sample Questions
Q1) The Comments group on the ____ tab contains the button for adding a note to a document.
A) VIEW
B) HOME
C) REVIEW
D) INSERT
Q2) If you wish to review a list of changes made in a document,click the ____ button arrow in the Tracking group.
A) Reviewing Pane
B) Show Markup
C) Tracked Changes
D) Compare
Q3) You are viewing changes in a document,and you want to have all changes made integrated in the document when you save it.To start the process,click the ____ button arrow.
A) Track Changes
B) Accept All Changes
C) All Changes
D) Accept
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Page 35

Chapter 34: Customizing Office Applications
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Sample Questions
Q1) In Office,you can create a customized tab to improve your personal productivity.
A)True
B)False
Q2) When you access Backstage view,you can remove buttons from the HOME tab by opening the ____ and clicking on Customize Ribbon.
A) Word Options dialog box
B) HOME tab
C) RIBBON CHANGES tab
D) Info window
Q3) In Word,Save options allow you to ____.
A) determine how documents appear when printed
B) restrict which documents can be created
C) set the default file format
D) encrypt a file
Q4) The Quick Access Toolbar is located ____ the ribbon by default.
A) below
B) above
C) to the right of
D) to the left of
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Chapter 35: Ethics
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Sample Questions
Q1) In the past 10 years,the digital divide in the United States has ____.
A) grown
B) shrunk
C) doubled
D) been eliminated
Q2) The law that requires telecommunications manufacturers and service providers to make their products and services accessible to people with disabilities,if readily achievable,is ____.
A) COPPA
B) the U.S.Telecommunications Act of 1996
C) Requirements for Accessible Software Design
D) the Americans with Disabilities Act of 1990
Q3) If a behavior is considered ethical,this most likely suggests it is ____.
A) legally right
B) legally wrong
C) morally right
D) morally wrong
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Page 37

Chapter 36: Infrastructure
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Sample Questions
Q1) Three types of physical cables that carry a signal are twisted pair,fiber optic,and
A) wave
B) coaxial
C) Ethernet
D) satellite
Q2) Protocols play an important role in defining how telecommunications work.
A)True
B)False
Q3) Analog systems were designed to support voice communications.
A)True
B)False
Q4) The microwave used to heat your food and the cell phones you use are part of the
A) Internet backbone
B) gamma ray spectrum
C) router system
D) electromagnetic spectrum
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Page 38
Chapter 37: Overview of Word Processing
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14 Flashcards
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Sample Questions
Q1) ____ must be formatted professionally to communicate the importance of a proposal to potential investors.
A) Toolbars
B) Business plans
C) Document formats
D) Graphics and images
Q2) In Word,tools on the ____ tab allow you to prepare reports that include cover pages.
A) INSERT
B) PAGE LAYOUT
C) DESIGN
D) PRINT
Q3) Applying a design ____ can change the whole look of a document.
A) layout
B) control
C) theme
D) transition
Q4) Word's formatting tools can help you apply styles but not themes.
A)True
B)False

Page 39
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Chapter 38: Cellular Network
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Sample Questions
Q1) All of the following are cell phone service options EXCEPT ____.
A) electronic data interchange
B) games
C) alerts
D) text messaging
Q2) Code Division Multiple Access (CDMA)is the newest international mobile networking standard designed for high-speed 4G Internet access.
A)True
B)False
Q3) ____ technologies have become the international industry choice for 4G networks,so most carriers in the U.S.are moving to that standard.
A) CSM
B) ADMA
C) GSM
D) CDMA
Q4) Today's cell phone networks use an analog signal.
A)True
B)False
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Page 40

Chapter 39: Document Formatting Techniques
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Sample Questions
Q1) Word sets default tabs at every half-inch on the horizontal ruler.
A)True
B)False
Q2) Applying a ____ allows you to format the text that follows it in a different format than the text preceding it.
A) nonprinting character
B) formatted column
C) section break
D) hanging indent
Q3) The Normal style includes the ____ font.
A) 11-point Arial
B) 12-point Calibri
C) 12-point Arial
D) 11-point Calibri
Q4) A style can be applied to more than one heading by holding down the ____ key as you select each heading.
A) Control
B) Alt
C) Windows
D) Shift
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Chapter 40: Wireless Data Communications
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Sample Questions
Q1) A new fourth-generation technology called ____ is competing to become the wireless network of choice for high-speed connectivity.
A) Wi-Fi
B) Bluetooth
C) Long Term Evolution
D) CDMA
Q2) RFID is one example of near field communications (NFC).
A)True
B)False
Q3) ____ technology enables you to connect to your cell phone through a display on your car's dashboard.
A) Global positioning
B) Bluetooth
C) Narrowband
D) Fiber-optic
Q4) A WiMAX access point has a ____ range.
A) 33-foot
B) 1000-foot
C) 1-mile
D) 31-mile
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Chapter 41: Academic Publishing Tools
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Sample Questions
Q1) The EQUATION TOOL contextual tab appears once you click on the INSERT tab and the Symbols group button.
A)True
B)False
Q2) APA,Chicago,and MLA are popular types of font families.
A)True
B)False
Q3) Using the ____ group on the HOME tab,you can apply formatting features to data inserted from a spreadsheet into your Word document.
A) Insert
B) Styles
C) Paragraph
D) Design
Q4) A figure is a graphic that enhances information in a document.
A)True
B)False
Q5) An Excel chart cannot be added as an illustration in a Word document.
A)True
B)False
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Chapter 42: Globalization
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Sample Questions
Q1) ____ is an example of offshoring.
A) Moving a production plant to Taiwan
B) Hiring a graphic design company in India to create your product's packaging
C) Setting up satellite warehouses for your company in Seattle,Chicago,and Atlanta
D) Buying office supplies from a company in Hong Kong
Q2) The workforce of tomorrow will need fewer technology skills and more financial skills to succeed.
A)True
B)False
Q3) The demand for low-skilled labor in the United States is decreasing,while the demand for high-skilled labor is increasing.
A)True
B)False
Q4) A global company often has no easily defined home country.
A)True
B)False
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Page 44

Chapter 43: Machine-Level Security
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Sample Questions
Q1) A ____ is commonly packaged with a new computer system.
A) token
B) keychain fob
C) rescue disk
D) scan
Q2) An individual who illegally downloads copyright-protected software is referred to as a ____.
A) cracker
B) plagiarist
C) pirate
D) hacker
Q3) A common form of authentication is a ____.
A) password
B) computer name
C) keystroke
D) RAID
Q4) Biometrics uses a token system to authenticate users of a device.
A)True
B)False
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Chapter 44: Overview of Spreadsheets
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Sample Questions
Q1) Separating the data variables from the calculations is a key design element in well-formed spreadsheets.
A)True
B)False
Q2) Data presented in spreadsheets is not very useful in the management process of making financial decisions for a business.
A)True
B)False
Q3) The ____ tab provides tools for formatting a worksheet.
A) FORMAT
B) INSERT
C) HOME
D) REFERENCES
Q4) A well-formed spreadsheet has structure and formatting that enhance the data it displays for assessment and reporting.
A)True
B)False
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Chapter 45: Network Security
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Sample Questions
Q1) When you enter the wrong GPS position for the start point on a trip you are about to take,this is an example of ____.
A) a data-entry error
B) improper setup of a computer system
C) an error in computer programming
D) mishandling of computer output
Q2) By default,wireless access points are set to broadcast their presence so others can easily catch a wireless signal.
A)True
B)False
Q3) To avoid viruses,most organizations allow users to install their own software on their corporate PC.
A)True
B)False
Q4) By default,the personal files and folders on Windows and Mac computers are open to others on the same network.
A)True
B)False
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Chapter 46: Cells and Cell Data
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Sample Questions
Q1) To select multiple cells in a spreadsheet that do not connect to each other,use the ____ key and click on each cell.
A) Shift
B) Alt
C) Tab
D) Ctrl
Q2) To insert a new row in a spreadsheet,select the row above where you want the new row inserted.
A)True
B)False
Q3) Across the bottom of each workbook are its ____,each representing an individual spreadsheet.
A) borders
B) tabs
C) views
D) cells
Q4) When a spreadsheet opens in Protected View,you are unable to make changes to the file.
A)True
B)False
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Chapter 47: Internet Security
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Sample Questions
Q1) In a distributed denial-of-service (DDoS)attack,the services of a(n)____ can be halted.
A) hard drive
B) Internet server
C) CPU
D) email client
Q2) An IP address identifies you by name as a user on the Internet.
A)True
B)False
Q3) The Consumer Internet Privacy Protection Act of 1997 requires businesses to contact customers when their personal information is compromised.
A)True
B)False
Q4) Spyware,viruses,and worms are all forms of adware.
A)True
B)False
Q5) Malware is sometimes spread through music-sharing P2P networks.
A)True
B)False
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Chapter 48: Formulas
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Sample Questions
Q1) What is the value displayed in a cell that contains the formula =15*4/6?
A) 66
B) 25
C) 10
D) 2/3
Q2) A defined name as a cell reference must always be unique.
A)True
B)False
Q3) After you have finished entering a formula,complete the process by pressing the Enter key.
A)True
B)False
Q4) When you enter a formula in a cell,what is displayed in the cell after you press the Enter key?
A) the formula's result
B) the formula
C) an Excel operator
D) an error indicator
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Chapter 49: Functions
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Sample Questions
Q1) A formula in cell Z10 references values found in cells A1,B1,and C1.The cursor is situated in cell C1.Clicking Excel's Trace Dependents button creates red arrows pointing from cell
A) A1
B) B1
C) C1
D) Z10
Q2) The Function Library group on the FORMULAS tab provides access to a number of data tools such as the If function.
A)True
B)False
Q3) In the function =VLOOKUP(C1,A1: B9,2,False),the A1: B9 assignment indicates the ____.
A) Lookup_Value
B) Table_Array
C) Col_Index_num
D) Range_lookup
Q4) In an Excel calculation result,an expense will appear in red.
A)True
B)False
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Chapter 50: Formatting Spreadsheets
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Sample Questions
Q1) In Excel,filtering a column's data means that you temporarily exclude data from screen visibility.
A)True
B)False
Q2) Applying the Comma format to a cell displays the ____.
A) Currency format without dollar signs
B) Accounting format without dollar signs
C) Accounting format with dollar signs
D) Currency format with dollar signs
Q3) When you click the Center button,a cell's contents are ____ centered within its cell borders.
A) vertically
B) left-
C) horizontally
D) right-
Q4) Using Conditional Formatting,text in a range of cells can be formatted to display a certain color depending on the function in the cell.
A)True
B)False
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Chapter 51: Spreadsheet Graphics
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Sample Questions
Q1) Tools used to add a chart to a spreadsheet are located on the ____ tab,in the Charts group.
A) HOME
B) INSERT
C) CHART
D) LAYOUT
Q2) When viewing a column chart,the Y axis is the ____ line starting at the lower-left edge of the chart graphics.
A) diagonal
B) vertical
C) horizontal
D) adjacent
Q3) ____ charts are best used for showing what percentage of a selected data series a particular item represents.
A) Column
B) Line
C) Pie
D) Bar
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53

Chapter 52: Advanced Spreadsheet Tools
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Sample Questions
Q1) A PivotTable can be formatted so that its output looks similar to a row.
A)True
B)False
Q2) Which add-in should be enabled so that you can predict future auto sales based on past years' performance?
A) PivotChart
B) PivotTable
C) Solver
D) Data Analysis
Q3) Data is added to an existing PivotTable by ____ from the PivotTable Field List to its label and filter areas.
A) creating tables
B) entering formulas
C) dragging fields
D) copying
Q4) When creating a PivotTable,the usual first step in the process is to convert the data in the worksheet to a table.
A)True
B)False
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Chapter 53: Digital Publications
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Sample Questions
Q1) Traditional _____ media uses newspapers,magazines,and books to deliver information and entertainment.
A) digital
B) online
C) print
D) design
Q2) Which of the following is an example of digital media?
A) magnetic tape
B) printed newspapers
C) Blu-ray movies
D) spreadsheets
Q3) _____ media is programming or music that can be accessed any time of the day,regardless of television and radio schedules.
A) Integrated
B) On-demand
C) Ambient
D) Client-based
Q4) Digital media includes both visual and audio output.
A)True
B)False
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Chapter 54: Overview of PowerPoint
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Sample Questions
Q1) A(n)____ contains a listing of the key talking points contained in the presentation.
A) bullet list
B) table of contents
C) theme
D) outline
Q2) The 7x7 rule states that you should use no more than seven bullets on a slide,and no more than seven words in a bullet.
A)True
B)False
Q3) The points on which you elaborate as you speak represent the presentation's ____.
A) notes
B) animations
C) message
D) closing
Q4) The lower-right corner of the PowerPoint window contains buttons to move between slides.
A)True
B)False
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Page 56

Chapter 55: Digital Audio
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Sample Questions
Q1) A digital voice recorder receives sound through a _____.
A) radio signal
B) speaker
C) keyboard
D) microphone
Q2) One major limitation of native digital audio formats is their _____.
A) file size
B) sampling rate
C).mp3 format
D) bit depth
Q3) The _____ audio format is most recognized among digital music users.
A).mp3
B).aiff
C).wma
D).m4p
Q4) Podcasts can contain audio only.
A)True
B)False
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Page 57

Chapter 56: Working with Slides and Text
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Sample Questions
Q1) There are three options available to align selected text in your PowerPoint slide.
A)True
B)False
Q2) ____,which are placed using the VIEW tab,divide each slide into four equal sections.
A) Gridlines
B) Rulers
C) Guides
D) Presentation Views
Q3) To exit a slide show and return to Normal view,press the ____ key.
A) Ctrl
B) Shift
C) Esc
D) F1
Q4) You can only create links to other slides within a presentation.
A)True
B)False
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Chapter 57: Digital Graphics
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Sample Questions
Q1) Three-dimensional modeling is also known as ray tracing.
A)True
B)False
Q2) The RGB value _____ displays the color black.
A) 222,222,222
B) 110,110,110
C) 255,255,255
D) 0,0,0
Q3) Most digital cameras use the default _____ file format to compress the size of photos.
A).bmp
B).gif
C).' JPG '
D).tif
Q4) A development platform,such as Adobe Flash,automates the frame production process to create an animation.
A)True
B)False
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Chapter 58: Using Graphics Objects
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Sample Questions
Q1) The color of an image can be adjusted based on three options: ____,____,and
A) Color Saturation,Color Tone,Accent Color
B) Color Saturation,Color Tone,Recolor
C) Color Saturation,Accent Color,Temperature
D) Color Saturation,Accent Color,Transparent Color
Q2) You can center a picture by clicking the Align button in the Arrange group on the PICTURE TOOLS contextual tab.
A)True
B)False
Q3) When a presentation calls for quantitative data,you can include data from a spreadsheet directly on a slide in the presentation.
A)True
B)False
Q4) A hyperlink inserted into a slide can only reference an Internet location. A)True B)False
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Chapter 59: Digital Photography
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Sample Questions
Q1) Digital cameras use the .ppt file format for their photos.
A)True
B)False
Q2) Some printers accept a camera's _____ card as input.
A) bitmap
B) memory
C) index
D) vector
Q3) The combination of digital photography and digital photo editing is also referred to as digital _____.
A) rendering
B) editing
C) imaging
D) production
Q4) The _____ of a digital camera is measured in megapixels.
A) focus control
B) photo file format
C) lens type
D) resolution
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Chapter 60: Formatting a Slide Show
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Sample Questions
Q1) In PowerPoint,you cannot insert a header into slides.
A)True
B)False
Q2) The purpose of ____ in PowerPoint is to ensure that all slides in a presentation have a similar look with similar elements.
A) headers and footers
B) objects
C) slide masters
D) slide views
Q3) When a transition is applied to a single slide,it occurs when ____.
A) that slide first appears
B) that slide first exits
C) the presentation is launched
D) the presenter clicks with the mouse
Q4) When a presentation is to run in a bank lobby kiosk,what type of play option should be assigned?
A) Loop continuously until 'Esc'
B) Show without narration
C) Show without animation
D) Show Presenter View
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Chapter 61: Digital Video
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Sample Questions
Q1) Both digital photography and digital video are used in a variety of research areas.
A)True
B)False
Q2) Digital video cameras are also known as digital camcorders.
A)True
B)False
Q3) A _____ graphics expert might be asked to prepare animated exhibits as evidence in a court proceeding.
A) forensic
B) kinesthetic
C) detective
D) digital
Q4) An important consideration when purchasing a digital camcorder is the _____.
A) pixels supported in each frame
B) DASD ability
C) button speed
D) color
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63

Chapter 62: Presenting and Publishing
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Sample Questions
Q1) You want to publish a presentation so that people in another part of the world can view it as you present the material.From the FILE tab,click ____ to begin the process.
A) Custom Slide Show
B) the Save & Send option
C) Play Narrations
D) Share
Q2) If you want to view your presentation starting from the slide you are working on,use the From Current Slide button on the SLIDE SHOW tab.
A)True
B)False
Q3) The print options you assign in a PowerPoint presentation are saved as part of the file and appear the next time you open the slide show.
A)True
B)False
Q4) When you publish a presentation online,YouTube videos will play as you move through the slide show.
A)True
B)False
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Chapter 63: Interactive Media
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Sample Questions
Q1) The Nintendo Wii was the first game console to support a wireless,motion-sensitive game controller.
A)True
B)False
Q2) The most popular use of interactive media is in medical science.
A)True
B)False
Q3) _____ media are unique in that the audience is not composed of passive viewers.
A) Engaged
B) Embedded
C) Interactive
D) Indexed
Q4) A game console relies on a fast _____ to handle the lively animations in a video game.
A) hard drive
B) microprocessor
C) display
D) joystick
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Page 65

Chapter 64: Database Structure
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Sample Questions
Q1) Data ____ refers to the quality and accuracy of the data.
A) warehousing
B) redundancy
C) modification
D) integrity
Q2) ____ involves combining two or more tables.
A) Joining
B) Relating
C) Querying
D) Normalizing
Q3) Increased data redundancy is one of the primary advantages of using a database.
A)True
B)False
Q4) A common type of flat file database format known as ____ stores records as a line of text separated by commas.
A) CSV
B) relational
C) XLS
D) XML
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Chapter 65: Overview of Databases
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Sample Questions
Q1) Microsoft Access is the perfect tool to use to analyze your grades for the semester and calculate your current grade point average in class.
A)True
B)False
Q2) All of the following objects are found in a database EXCEPT ____.
A) queries
B) forms
C) reports
D) cells
Q3) In Access,each type of object has an identifying icon.For ____,the icon is a grid.
A) forms
B) reports
C) tables
D) queries
Q4) Access allows you to use the Undo key to reverse almost any action you perform.
A)True
B)False
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Chapter 66: Database Tools
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Sample Questions
Q1) Database tools include software and techniques for analyzing,maintaining,and manipulating data in a database.
A)True
B)False
Q2) A database ____ is a graphical representation of the structure of a database.
A) schema
B) index
C) data type
D) DDL
Q3) A data dictionary provides a detailed description of each field and table in a database.
A)True
B)False
Q4) SQL is one example of a data manipulation language.
A)True
B)False
Q5) A database schema can stand alone as a single file or be part of a database.
A)True
B)False
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Chapter 67: Database Tables
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Sample Questions
Q1) Joining fields lets you extract data from two or more tables through a query.
A)True
B)False
Q2) When importing Excel data into Access,the data can be used to create a new table.
A)True
B)False
Q3) Before you can enter data into a database,you must create a ____ to hold the data.
A) table
B) query
C) relationship
D) form
Q4) Access databases cannot be imported into each other.
A)True
B)False
Q5) When opening a file from a trusted source,if needed,click the orange "Enable Editing" security warning button to work in the file.
A)True
B)False
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Chapter 68: Industrial Databases
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Sample Questions
Q1) A data warehouse ____ data from several databases to provide useful information.
A) deletes
B) moves
C) codes
D) merges
Q2) Which of the following tasks is the typically a primary responsibility of a database administrator?
A) developing the data dictionary
B) data entry
C) monitoring a help line
D) hiring and training the users
Q3) A replicated database is a database that holds a duplicate set of frequently used data.
A)True
B)False
Q4) Data mining is used to generate business intelligence.
A)True
B)False
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Page 70

Chapter 69: Data-sheets and Forms
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Sample Questions
Q1) When a record is deleted from a table,the action can be reversed.
A)True
B)False
Q2) In Access,when building a mathematical formula,an asterisk represents multiplication.
A)True
B)False
Q3) Which of the following is a valid expression in an Access table calculation?
A) [UnitPrice] x [NumPartic]
B) (UnitPrice)* (NumPartic)
C) {UnitPrice} x {NumPartic}
D) [UnitPrice] * [NumPartic]
Q4) Once a calculated field is completed,it can subsequently be changed.
A)True
B)False
Q5) When a column is filtered,a(n)____ symbol appears in the column field header.
A) funnel
B) arrow
C) toggle
D) tunnel
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Chapter 70: Queries and Reports
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Sample Questions
Q1) A query cannot contain a calculated result because only tables can contain this type of field.
A)True
B)False
Q2) In Access,a saved report displays as an object in the ____.
A) table
B) Reports window
C) Builder pane
D) Navigation pane
Q3) To execute a query,press the red exclamation point icon in the Results group.
A)True
B)False
Q4) Queries are used by Access to extract data from a database.
A)True
B)False
Q5) A join line appears between tables within a query window so you can see the relationship between them.
A)True
B)False
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Chapter 71: E-commerce Implementation
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Sample Questions
Q1) Global supply management companies assist businesses in finding the best _____ relationships.
A) B2C
B) B2B
C) C2C
D) C2B
Q2) A(n)_____ provides software and a network that connects businesses within an industry.
A) electronic exchange
B) cybermall
C) etail site
D) online community
Q3) Mcommerce stands for marketing commerce,which is concerned with online advertising directly to etail consumers.
A)True
B)False
Q4) The business-to-consumer (B2C)model of ecommerce is also called etail.
A)True
B)False
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Chapter 72: Outlook
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Sample Questions
Q1) Outlook can be set up to provide you with a weather report for a destination.
A)True
B)False
Q2) Outlook's Social Connector can be minimized if its content becomes too distracting.
A)True
B)False
Q3) In Outlook,you can create more than one email signature.
A)True
B)False
Q4) To invite a team of people to a scheduled activity using Outlook,click the ____ button.
A) Appointment
B) New Meeting
C) Arrange group
D) Calendar
Q5) When composing email,the "To" field should specify its content so the recipient will have a clue about why you sent the message.
A)True
B)False
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Chapter 73: E-commerce Technologies
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Sample Questions
Q1) Electronic data interchange sometimes uses private network services called _____ networks.
A) Internet-based
B) value-added
C) PayPal
D) ecommerce
Q2) Ecommerce hosts offer more than server storage and software; some will also help online businesses market their products.
A)True
B)False
Q3) EDI,ecash,smart cards,and digital certificates are designed to support _____ and _____ online transactions.
A) etail,retail
B) ecommerce,mcommerce
C) safe,secure
D) EDI,GSM
Q4) Ecash provides privacy by shielding your credit card information from vendors.
A)True
B)False
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Chapter 74: OneNote
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Sample Questions
Q1) A OneNote notebook typically contains one section.
A)True
B)False
Q2) People you share a OneNote file with must have a Windows Live account to access it in a web browser.
A)True
B)False
Q3) When you invite someone to share a OneNote notebook,they can ___ to start working in the notebook.
A) paste the URL
B) click the link
C) click the Accept button
D) click the OK button
Q4) In OneNote,a page is similar to the function of a tab in a physical notebook.
A)True
B)False
Q5) You can share a OneNote notebook with a group so that everyone can work on its contents at the same time.
A)True
B)False
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Chapter 75: Office Web Apps
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Sample Questions
Q1) Only Office 2013 files can be edited using the current Web Apps.
A)True
B)False
Q2) In the Excel Web App,to share your file with others,you click Home and then click the Share button in the Office group.
A)True
B)False
Q3) The Windows Live offering of OneNote is called a Web App.
A)True
B)False
Q4) When using Excel within Windows Live,you can edit a spreadsheet created in ____.
A) Office 2000 or later
B) Office 2003 or later
C) Office 2007 or later
D) Office 2010 only
Q5) Office 2013 Web Apps also support devices with touch screen capabilities.
A)True
B)False
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Chapter 76: Information Management
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Sample Questions
Q1) With the help of _____ software,new housing developments can be easily planned and analyzed.
A) global information system
B) batch processing
C) decision support system
D) geographic information system
Q2) A(n)_____ system draws information from the database of transactions and other sources to inform managers of the state of operations.
A) transaction processing
B) management information
C) expert system
D) training system
Q3) Businesses generate profits based on how well they collect,interpret,and act on information.
A)True
B)False
Q4) Nonprogrammed decisions deal with unusual or exceptional situations.
A)True
B)False
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Chapter 77: Common Application Components
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Sample Questions
Q1) In Office applications,a ScreenTip appears when you _____.
A) right-click a Microsoft Office file
B) open an application
C) hold the mouse pointer over most elements in the application window
D) press the Windows+T key combination
Q2) The buttons at the top of the Help window help you _____.
A) move among topics in Help
B) display text in different ways
C) print topics
D) all of the above
Q3) If you have Microsoft Office 2011 installed,the Office applications will appear in alphabetical order somewhere among the applications starting with _____.
A) W
B) 2
C) M
D) O
Q4) Within an Office Help window,you can look things up in the ____________________ by clicking a listed topic.
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Page 79

Chapter 78: Enterprise Systems
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Sample Questions
Q1) Which of the following is a potential benefit of an ERP system?
A) easy to implement
B) streamlined work processes
C) access to data with more redundancy
D) low initial investment in time and money
Q2) __________ is another term for business,but often it connotes a large,complex business with many interacting business units.
A) E-tailer
B) Knowledge company
C) Organization
D) Enterprise
Q3) A(n)_____ system is the ultimate information system in an organization because it incorporates all enterprise systems into one centralized system.
A) CRM
B) ISS
C) ERP
D) MSS
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Chapter 79: Working with Files and Documents
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Sample Questions
Q1) To open an existing Office file,click the ____________________ menu and then click Open.
Q2) To navigate in a document,you can use the _____.
A) File
B) Sidebar
C) Open
D) Status
Q3) Word suggests a file name for a newly saved file based on _____.
A) the first word in the document
B) the first few words in the document
C) its current folder location
D) the document's relative path in the file system
Q4) Use Word's Save functionality to save an existing document with a new name.
A)True
B)False
Q5) You can only open existing Word files when Word is running.
A)True
B)False
Q6) To clear existing search results so you can start another search,double-click the previous search term,and then press ____________________.
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Chapter 80: Common Editing Functions
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Sample Questions
Q1) You can check an entire document for spelling errors using the Spelling and Grammar button on the _____ menu.
A) References
B) Tools
C) Home
D) Spelling
Q2) Selected text can be deleted from a document by _____.
A) clicking the Cut button on the Standard toolbar
B) pressing the delete key
C) pressing the control+D key combination
D) both A and B
Q3) To change the Web address associated with a hyperlink,_____-click the hyperlink to open the Shortcut menu.
A) command
B) alt
C) option
D) control
Q4) If you want to copy text in an Office document,click the ____________________ button on the Standard toolbar.
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Chapter 81: Common Formatting Functions
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Sample Questions
Q1) When text is centered in a document,each line of text in the paragraph is centered
A) between the left and right margins
B) based on the right margin
C) based on the left margin
D) based on the number of lines within the paragraph
Q2) The Font _____ shows the font applied to the paragraph that contains the insertion point.
A) color
B) size
C) box
D) arrow
Q3) After selecting a portion of text,when you click an arrow in a tab group,_____.
A) the Ribbon changes to reveal previously hidden tabs
B) a dialog box opens in a new window
C) you see a menu of options
D) the last option selected is applied to the selected text
Q4) Paragraphs can be aligned in ____________________ different ways.
Q5) The ____________________ button is useful for copying formatting from one place and applying it to another.
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Chapter 82: Working with Graphics
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Sample Questions
Q1) After you make a change to a picture's shape,you may need to drag it up or down to make text wrap around it properly.
A)True
B)False
Q2) A small collection of clip art is installed on your computer as part of Office.To use it in your Office files,it is necessary to contact Microsoft and pay its royalty fee.
A)True
B)False
Q3) Using the Rotate button,you can flip a shape.
A)True
B)False
Q4) The Effects tool _____.
A) applies text to the selected shape
B) applies a visual effect,such as a glow,to the selected shape
C) specifies the color,width,and line style of the selected shape
D) fills the selected shape with a solid color
Q5) The circles and squares on an illustration's border are called
Q6) You enhance the appearance of a graphic by applying
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Chapter 83: Working with Tables
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Sample Questions
Q1) You cannot adjust the width of a column in a Word table after the table is created.
A)True
B)False
Q2) To turn gridlines off in a Word table,click the Table Layout tab,and then click the Gridlines button in the Settings group to deselect it.
A)True
B)False
Q3) To add a new table to a Word document,click _____ in the Insert menu or click the Tables tab.
A) Table
B) Page
C) Spreadsheet
D) Footer
Q4) Tables are a good way to organize numerical data so that it is easier to read.
A)True
B)False
Q5) To split one cell into two cells,click the ____________________ button in the Merge group on the Table Tools Layout tab.
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Chapter
84: Printing & Publishing
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Sample Questions
Q1) The Size button on the Layout tab can switch the page between landscape and portrait layouts.
A)True
B)False
Q2) Before printing any document,options on the ____ tab can help ensure the document prints properly.
A) Layout
B) Home
C) Review
D) View
Q3) The ____ check box is used when you print more than one copy of a document.
A) Portrait Orientation
B) Copies
C) Collated
D) Print All Pages
Q4) When a new e-mail message opens,the cursor is positioned in the Subject field,where you can type in the recipient's e-mail address.
A)True
B)False
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Chapter 85: Sharing Content Between Applications
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Sample Questions
Q1) After pasting an object copied from Excel into Word,which of the following paste options are selected by default?
A) Paste as Picture
B) Chart (linked to Excel data)and Use Destination Theme
C) Keep Source Formatting
D) Excel chart (entire workbook)
Q2) If you do not want a chart you paste from Excel into Word linked to the Excel data,you can select the ____ option.
A) Excel Chart (entire workbook)
B) Paste as Picture
C) Use Destination Theme
D) Keep Source Formatting
Q3) When you ____________________ an object in a destination file,it can later be edited if needed.
Q4) To maintain a link between two documents,move one of the documents to a new folder location on the same computer.
A)True
B)False
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Chapter 86: Collaborating with Office for Mac 2011
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Sample Questions
Q1) In Excel,cells with a comment have a red triangle in the upper-right corner.
A)True
B)False
Q2) When you hold the mouse pointer over a worksheet cell,its associated comment box pops up.
A)True
B)False
Q3) Working in the Compare Documents dialog box,you can change the ____ associated with each document.
A) user name
B) file name
C) file extension
D) path
Q4) The Web address associated with Windows Live is ____.
A) www.windows.com
B) www.microsoft.com
C) www.live.com
D) www.windowslive.com
Q5) The user name associated with a change is based on the User Information option in the Word ____________________ dialog box.
Page 88
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Chapter 87: Customizing Office Applications
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Sample Questions
Q1) You cannot change the default storage location for the files that AutoRecover saves.
A)True
B)False
Q2) In Word,Save options allow you to ____.
A) determine how documents appear when printed
B) restrict which documents can be created
C) set the default file format
D) encrypt a file
Q3) Every document you create must include your User Information,which consists of your name,your initials,and other personal information.
A)True
B)False
Q4) You cannot rearrange the order of tabs on the Ribbon.
A)True
B)False
Q5) In Office for Mac 2011,you cannot create customized tabs on the Ribbon.
A)True
B)False
Q6) The file format compatible with Word 2007 and 2010 is ____________________.
Page 89
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Chapter 88: AI Methodologies
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Sample Questions
Q1) The art and science of creating computer systems that simulate human thought and behavior are referred to as ____.
A) informatics
B) artificial intelligence
C) expert intelligence
D) knowledge management
Q2) Artificial intelligence methodologies consist of the various approaches to AI research that generally fall under one of two categories: pattern recognition or computational intelligence.
A)True
B)False
Q3) Moore's Law predicts that the speed of computers will double about every two years.
A)True
B)False
Q4) A strong advocate of the Singularity concept is ____.
A) Bill Gates
B) Steve Wozniak
C) Ray Kurzweil
D) Al Gore
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Chapter 89: Overview of Word Processing
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Sample Questions
Q1) For research papers,Word contains reference tools for adding ____ and other items.
A) reports
B) puzzles
C) citations
D) tools
Q2) ____ programs make it easy to edit and format text and graphics.
A) Spreadsheet
B) Online
C) Application
D) Word processing
Q3) In written communication,a(n)____ tells the reader what the document is about.
A) introductory heading
B) placeholder
C) cover page
D) glossary
Q4) Word's formatting tools can help you apply styles but not themes.
A)True
B)False
Q5) To add content to a(n)____________________ box,just click it and type.
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Chapter 90: AI Applications
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Sample Questions
Q1) To support speech recognition,the computer must learn a dictionary of words to determine how to parse a sentence into individual words.
A)True
B)False
Q2) Computer vision enables ________ to react to visual input.
A) data
B) animals
C) human eyes
D) software
Q3) Three broad categories of pattern recognition are face recognition,cognitive recognition,and trend recognition.
A)True
B)False
Q4) Speech recognition technology has advanced to the point that some users are considering it as an alternative to ____.
A) touchpads
B) typing
C) simulation
D) visual imagery
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Chapter 91: Document Formatting Techniques
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Sample Questions
Q1) To arrange text in columns,click the Layout tab,and then click the Columns button in the ____ group.
A) Text Layout
B) Arrange
C) Paragraph
D) Themes
Q2) Word sets default tabs at every half-inch on the horizontal ruler.
A)True
B)False
Q3) By default,a Word document has one-inch top and bottom margins.
A)True
B)False
Q4) By default,Word documents begin with a _________-inch left and right margin.
A) one and a half
B) one and three-quarter
C) one and a quarter
D) none of the above
Q5) Clicking the Themes button in the Themes group reveals its gallery.
A)True
B)False
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Chapter 92: Academic Publishing Tools
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Sample Questions
Q1) Word uses lowercase Roman numerals for endnotes by default.
A)True
B)False
Q2) A figure is an illustration that supports text in a document.
A)True
B)False
Q3) When citations are created within a document,Word can use that information to create a(n)____.
A) MLA research paper
B) bibliography
C) style
D) thesaurus
Q4) In Word,if you don't know what a phrase means,you can look it up using the ____ Tools in the Toolbox.
A) Spelling & Grammar
B) Thesaurus
C) Language
D) Research
Q5) A document's ____________________ include its number of pages,words,characters,paragraphs,and lines.
Page 94
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Chapter 93: Overview of Spreadsheets
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Sample Questions
Q1) In a spreadsheet,____________________ call attention to important information.
Q2) As a student,you feel it is important to keep track of your current grade average in this class.From the choices below,select the Office application that should be utilized to accomplish this task.
A) Word
B) PowerPoint
C) Excel
D) Windows 7
Q3) The ____ tab provides tools for formatting a worksheet.
A) Format
B) Insert
C) Home
D) Formulas
Q4) In Excel,a worksheet and a spreadsheet are the same thing.
A)True
B)False
Q5) Data presented in spreadsheets is not useful in the management process of making financial decisions for a business.
A)True
B)False
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Chapter 94: Cells and Cell Data
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Sample Questions
Q1) You can use the tabs at the bottom of a workbook to create,name,rearrange,and delete individual ____.
A) worksheets
B) workbooks
C) cells
D) columns
Q2) A group of specific cells in a worksheet is called a(n)____________________.
Q3) A spreadsheet's column width can be adjusted by clicking and dragging the column's border with the mouse.
A)True
B)False
Q4) In Excel,an individual spreadsheet within a workbook cannot be renamed. A)True
B)False
Q5) When typing in a cell,press and hold the command and option keys and then press the return key to create a line break in the cell.
A)True B)False
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Chapter 95: Formulas
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Sample Questions
Q1) You can show all of a spreadsheet's formulas by pressing the ____ key combination.
A) control+grave accent
B) option+F2
C) alt+grave accent
D) command+F2
Q2) A formula is an expression that generally results in a numerical value.
A)True
B)False
Q3) A name assigned to a range of cells is called a ____ name.
A) range
B) function
C) defined
D) list
Q4) When you use a(n)____ in a formula,the cell's value is automatically updated when you type a new value in one of the cells.
A) cell value
B) operator
C) cell reference
D) marquee
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Chapter 96: Functions
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Sample Questions
Q1) In Excel,the ____________________ function adds the cells directly above it by default.
Q2) In Excel,a 3-D reference refers to ____ on more than one worksheet.
A) a different range of cells
B) the same formula found
C) the same function found
D) the same range of cells
Q3) The ____ function returns one value if the condition is true,and another if the condition is false.
A) SUM
B) MIN
C) MAX
D) IF
Q4) The ____________________ function calculates the lowest value found in its list of cell references.
Q5) To change the PMT function's result to a positive number,place a plus operator before the function name in the formula bar.
A)True
B)False
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Chapter 97: Formatting Spreadsheets
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Sample Questions
Q1) A cell contains the value .065,and you click the Percent Style button.What value displays in the cell?
A) 65%
B) .065%
C) 6.5%
D) .065/12
Q2) The ____ group on the Home tab contains the buttons you use to format text in cells.
A) Paragraph
B) Styles
C) Format
D) Alignment
Q3) To center a heading over four cells,in the Paragraph group,click the Merge button. A)True
B)False
Q4) To display a cell's entire contents,click the ____________________ button in the Alignment group on the Home tab.
Q5) When you apply the Currency format type,the ____________________ symbol is displayed in the cell.
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Chapter 98: Spreadsheet Graphics
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Sample Questions
Q1) To insert a picture in a spreadsheet cell,select Photo and then select "Picture from File" from the ____ menu.
A) Links
B) Images
C) Symbol
D) Insert
Q2) A chart wall is the area ____ the chart's columns.
A) directly behind
B) in front of C) above
D) directly below
Q3) When viewing a workbook's orientation options,the two available choices are ____.
A) Portrait and Landscape
B) Portrait and Orient
C) Landscape and View
D) Landscape and Print
Q4) Print ____________________ lets you adjust the height and width of a worksheet's contents to fit more data on a single page.
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Page 100

Chapter 99: Advanced Spreadsheet Tools
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Sample Questions
Q1) A PivotTable is set up by ____ from the PivotTable Field List to label and filter areas.
A) creating tables
B) entering formulas
C) dragging fields
D) copying
Q2) A PivotTable can be formatted so that its output looks similar to a row.
A)True
B)False
Q3) In the Goal Seek dialog box,Excel asks for three pieces of data.
A)True
B)False
Q4) Solver is now present in the Analysis group on the Data tab.What was done to add Solver to the Ribbon?
A) Linear programming options were enabled in Excel Options.
B) All Add-ins were enabled on the Tool menu.
C) The Solver Add-in was enabled from Add-ins on the Tools menu.
D) A what-if analysis was created,which enabled the Solver Add-in.
Q5) To create a PivotTable,click the ____________________ tab,and then click the Summarize with PivotTable button in the Tools group.
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Chapter 100: Overview of PowerPoint
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17 Verified Questions
17 Flashcards
Source URL: https://quizplus.com/quiz/8211
Sample Questions
Q1) PowerPoint ____________________ add visual uniformity to your slides.
Q2) The points on which you elaborate as you speak represent the presentation's ____.
A) notes
B) animations
C) message
D) closing
Q3) The ____ tab is unique to PowerPoint.
A) Animations
B) Review
C) View
D) Page Layout
Q4) A(n)____ contains a listing of the key talking points contained in the presentation.
A) bullet list
B) table of contents
C) theme
D) outline
Q5) A presentation's ____________________ sets the tone for the rest of your presentation.
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Chapter 101: Working with Slides and Text
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29 Flashcards
Source URL: https://quizplus.com/quiz/8212
Sample Questions
Q1) In PowerPoint,a(n)____________________ is used to position graphics and other objects consistently on all slides in a presentation.
Q2) ____ are used to ensure that content is lined up consistently across all slides in a presentation.
A) Rulers
B) Equations
C) Graphics
D) Handles
Q3) To select three slides and edit them simultaneously,click the first slide,press the ____ key,and then click the second and third slides.
A) Control
B) Function
C) Insert
D) Command
Q4) To exit a slide show and return to Normal view,press the ____ key.
A) control
B) shift
C) esc
D) F1
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Chapter 102: Using Graphics Objects
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24 Verified Questions
24 Flashcards
Source URL: https://quizplus.com/quiz/8213
Sample Questions
Q1) When an animated object has more than one part,the ____ button allows you to change the sequence in which those parts appear.
A) Add Animation
B) Trigger
C) Effect Options
D) Grow and Turn
Q2) Clip art is accessed from the Clip Art button in the ____________________ group on the Insert tab.
Q3) When you click on a video clip's review image,the Format Movie contextual tab appears on the Ribbon.
A)True
B)False
Q4) Objects on a slide may need to be ____ to get them to display the way you want.
A) layered
B) saturated
C) accented
D) selected
Q5) To change the coloring of a slide's SmartArt,on the SmartArt tab,click the ____________________ button.
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Chapter 103: Formatting a Slide Show
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18 Flashcards
Source URL: https://quizplus.com/quiz/8214
Sample Questions
Q1) When working with slide masters,hovering over a slide's thumbnail reveals ____.
A) footer formatting
B) header formatting
C) the number of slides in the presentation using special font formats
D) how many slides in the presentation use that slide master
Q2) In PowerPoint,you cannot add a footer to a slide.
A)True
B)False
Q3) You intend to show your presentation to an audience.What type of slide show should you create?
A) Browsed by an individual
B) Presented by a speaker
C) Presenter View
D) Browsed at a kiosk
Q4) Enabling the date and time in a footer means they will appear in the ____ of the slide.
A) upper-left corner
B) lower-left corner
C) upper-right corner
D) lower-right corner
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Chapter 104: Presenting and Publishing
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Source URL: https://quizplus.com/quiz/8215
Sample Questions
Q1) The From Current Slide button,which is located on the Slide Show tab,is useful if you make a last-minute change to a slide and want to verify that the slide show works from that point forward.
A)True
B)False
Q2) You can press the esc key to exit a slide show.
A)True
B)False
Q3) You can publish a PowerPoint presentation online or as a video.
A)True
B)False
Q4) Slides in a custom show are ____________________ when slides from the original presentation are not included.
Q5) In PowerPoint,the default option for printing a presentation is ____.
A) Notes
B) Slides
C) Handouts
D) Outline
Q6) The ____________________ Slide Show option is one of the Share options available in PowerPoint.
Page 106
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Chapter 105: Outlook
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29 Flashcards
Source URL: https://quizplus.com/quiz/8216
Sample Questions
Q1) Click the ____ button to send an e-mail message on its way.
A) Send or Mail
B) E-mail
C) Mail
D) Send or Send/Receive
Q2) When you send an e-mail to more than one person,each person's e-mail address is separated by a ____.
A) hyphen
B) semicolon
C) space
D) either B or C
Q3) To create a new folder,control-click the Inbox in the Navigation pane,then click Folder.
A)True
B)False
Q4) When you send an e-mail attachment,it appears below the Subject field.
A)True
B)False
Q5) If the message requires special attention,you should click the ____________________ button.
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Chapter 106: Navigating in Google Docs
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29 Flashcards
Source URL: https://quizplus.com/quiz/8217
Sample Questions
Q1) Rename a new,unsaved document by clicking "Untitled" above the Google toolbar.
A)True
B)False
Q2) Google Docs will store up to 1024 megabytes for free,and if you need more space you can pay for an upgrade.However,the storage limit only applies to ____.
A) non-Google Docs files,like PDFs,Word docs,and JPEGs
B) native Google Docs
C) both A and B
D) neither A nor B
Q3) On the Google Docs homepage,clicking the Sort menu button and selecting Title from the list sorts the files ____.
A) alphabetically from Z to A
B) alphabetically from A to Z
C) in date order from newest to oldest
D) in date order from oldest to newest
Q4) In Google Docs,the Export option lets you convert a document into the Google Docs file format and download it to your PC.
A)True
B)False
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Chapter 107: Word Processing
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30 Flashcards
Source URL: https://quizplus.com/quiz/8218
Sample Questions
Q1) Center text in a Google Docs document header by clicking Format->Center header.
A)True
B)False
Q2) The Paginated view in a Google Docs document means that the document ____.
A) does not contain page breaks
B) is made up of two or more pages
C) contains page breaks
D) contains footers at the bottom of each page
Q3) Google periodically changes the appearance and interactivity of Google Docs.
A)True
B)False
Q4) After placing an image in a document,you decide to move it.To move the image,you must delete it and re-insert it in the document.
A)True
B)False
Q5) Bookmarks are made up of a word or phrase and a footer entry in the document.
A)True
B)False
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Chapter 108: Spreadsheets Part 1
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29 Flashcards
Source URL: https://quizplus.com/quiz/8219
Sample Questions
Q1) You freeze the two leftmost columns in your Google spreadsheet.What happens when you scroll to the right to view column U? (You are doing your work on a laptop with a small screen.)
A) Columns A and B remain visible.
B) Columns A and B are no longer visible.
C) Column A is visible,but columns B and C are no longer visible.
D) Columns A,B,and C are now visible.
Q2) Google Spreadsheets supports the MAX function,but not the COUNT function.
A)True
B)False
Q3) To enter a function or formula,first type a(n)____ in the cell.
A) equals sign
B) minus sign
C) colon
D) epsilon
Q4) A worksheet is made up of one or more individual workbooks.
A)True
B)False
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Chapter 109: Spreadsheets Part 2
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29 Flashcards
Source URL: https://quizplus.com/quiz/8220
Sample Questions
Q1) Every time a spreadsheet autosaves,the copy is archived to its revision history.
A)True
B)False
Q2) The Script Manager provides you with the ability to create a new script for personal use.
A)True
B)False
Q3) A Google Docs gadget interacts with a spreadsheet in a way similar to how a chart does.
A)True
B)False
Q4) When a new menu item appears in the toolbar after installing a script,this indicates that the script installed properly.
A)True
B)False
Q5) Google Drawings allows you to create free-hand drawings including custom shapes and labels,and insert them into a spreadsheet.
A)True
B)False
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Chapter 110: Presentations
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30 Verified Questions
30 Flashcards
Source URL: https://quizplus.com/quiz/8221
Sample Questions
Q1) After inserting a table onto a slide,Presentations lets you merge a range of selected cells into one cell.
A)True
B)False
Q2) Click ____ to set equal spacing between objects from top to bottom on a slide.
A) Arrange->Distribute->Vertically
B) Format->Center on slide->Vertically
C) Format->Center on slide->Horizontally
D) Arrange->Distribute->Horizontally
Q3) By default,a Simple Light theme is applied to new presentations.
A)True
B)False
Q4) Speaker notes can only be added to the first three slides of a presentation. A)True
B)False
Q5) A published presentation can be viewed by anyone online.
A)True
B)False
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Chapter 111: Project Management
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Source URL: https://quizplus.com/quiz/8222
Sample Questions
Q1) Project management applications help manage your budget and presentation slides.
A)True
B)False
Q2) A task's duration is the amount of time that specific task will take to complete.
A)True
B)False
Q3) Resources refers only to the human resources allocated for a specific project.
A)True
B)False
Q4) In project management,resources can be people,supplies,or equipment.
A)True
B)False
Q5) Tasks can be completed either sequentially or concurrently.
A)True
B)False
Q6) Project management software is widely used in restaurants.
A)True
B)False
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Chapter 112: Personal Information Management
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30 Flashcards
Source URL: https://quizplus.com/quiz/8223
Sample Questions
Q1) The process of organizing,searching,and sorting your e-mail messages is also known as ____.
A) information sorting
B) personal information management
C) Web management
D) labeling
Q2) In Google Calendar,you can share calendars by going to ____,and then assigning the correct sharing levels.
A) Permit Access
B) Sharing
C) Permission Settings
D) Actions
Q3) Tasks are added to a Google Calendar to help you remember what you need to get done.
A)True
B)False
Q4) Gmail does not support the calendar-sharing feature found in other mail services.
A)True
B)False
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Chapter 113: Web Research
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30 Flashcards
Source URL: https://quizplus.com/quiz/8224
Sample Questions
Q1) The Web site Dogpile searches the Web using its patented algorithm,and it does not search via other search engines.
A)True
B)False
Q2) A(n)____ is useful when you need to get more specific results from your Web search.
A) query
B) modification
C) search engine
D) advanced search
Q3) A(n)____ menu helps you navigate backward,to retrace your steps,on a Web site.
A) movement
B) breadcrumb
C) arrow
D) micro
Q4) A search engine provides search results based on your key term text entries.
A)True
B)False
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Page 115

Chapter 114: Web Publishing
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30 Verified Questions
30 Flashcards
Source URL: https://quizplus.com/quiz/8225
Sample Questions
Q1) ____ offers services similar to what is offered by Weebly.com.
A) YouTube
B) Google Sites
C) WordPress
D) Flickr
Q2) As soon as you upload your video to YouTube,you can consider it published.
A)True
B)False
Q3) You can learn how to use WordPress services by viewing video posted at WordPress.tv.
A)True
B)False
Q4) With the growing abundance of online social applications,____ are becoming real concerns.
A) speed and connectivity
B) size and networking
C) privacy and information security
D) usernames and identity
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Page 116