Business and Society Test Bank
Course Introduction
This course examines the intricate relationship between business and society, exploring how organizations interact with various stakeholders including governments, communities, consumers, and the environment. Students will analyze the ethical, social, and economic responsibilities of businesses, considering legal regulations, corporate social responsibility, sustainability, and the broader impacts of business decisions on global and local communities. Through case studies and critical discussions, the course encourages students to evaluate contemporary issues at the intersection of business operations and societal expectations, preparing them to make informed and responsible decisions as future leaders.
Recommended Textbook
Business Ethics Ethical Decision Making and Cases 9th Edition by O. C. Ferrell
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10 Chapters
440 Verified Questions
440 Flashcards
Source URL: https://quizplus.com/study-set/1115
Page 2
Chapter 1: The Importance of Business Ethics
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41 Verified Questions
41 Flashcards
Source URL: https://quizplus.com/quiz/21922
Sample Questions
Q1) Ethics is a part of decision making
A) at all levels of work and management.
B) primarily at the upper management levels of an organization.
C) mostly for policy makers.
D) that is less important than other decision making processes.
E) only at that lower levels of organizational management.
Answer: A
Q2) Principles are
A) laws and regulations that guide behavior in the world of business.
B) mores, values, and customs that guide behavior in general.
C) specific and pervasive boundaries for behavior that are universal and absolute.
D) the obligations businesses assume to maximize their positive impact and minimize their negative impact on stakeholders.
E) the mores, values, and customs that parents teach their children.
Answer: C
Q3) Discuss the current state of business ethics in the twenty-first century.
Answer: Pages 14-16
Q4) Why is it important that businesspeople study business ethics?
Answer: Pages 8-11
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Chapter 2: Stakeholder Relationships, Social Responsibility, and Corporate Governance
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49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/21923
Sample Questions
Q1) When unethical acts are discovered in a firm, in most instances
A) they are caused by unwilling participants.
B) the cause is due to external stakeholders.
C) the perpetrators are caught and prosecuted.
D) there was knowing cooperation or complicity from within the company.
E) the cause is a corrupt Board of Directors.
Answer: D
Q2) Why do critics argue that high compensation for boards of directors is a bad thing?
A) It is too expensive for the organization.
B) It could cause conflicts of interest between the directors and the organization.
C) It is not fair to poorly compensated employees.
D) High pay will render the board less complacent.
E) Board of director compensation is not a major issue.
Answer: B
Q3) Why is ethical misconduct more difficult to overcome than poor financial performance?
Answer: Page 31
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Page 4
Chapter 3: Emerging Business Ethics Issues
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45 Verified Questions
45 Flashcards
Source URL: https://quizplus.com/quiz/21924
Sample Questions
Q1) What is a conflict of interest? Provide an example.
Answer: Page 70
Q2) Abusive or intimidating behavior is the most common ethical problem for employees. Which of the following is not related to this concept?
A) Physical threats
B) False accusations
C) Being annoying
D) Profanity
E) Performance probation
Answer: E
Q3) Which of the following is not a consequence of ethical misconduct?
A) Decreased reputation
B) Shaken customer loyalty
C) Reduced investor confidence
D) Increased sales
E) Legal actions by wronged parties
Answer: D
Q4) What are the different definitions of bribery?
Answer: Page 70-71
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Chapter 4: The Institutionalization of Business Ethics
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44 Verified Questions
44 Flashcards
Source URL: https://quizplus.com/quiz/21925
Sample Questions
Q1) The _____ regulates tobacco, dietary supplements, vaccines, veterinary drugs, medical devices, cosmetics, products that give off radiation, and biological products.
A) World Trade Organization
B) Consumer Financial Protection Agency
C) Department of Justice
D) Environmental Protection Agency
E) The Food and Drug Administration
Q2) According to the text, the opinions of society, as expressed through legislation, can change over time and different courts and government legislatures may take different views about the acceptability of specific business activities. Why is this so?
Q3) Investigations into the financial rating industry after the financial meltdown of 2008 found all of the following except
A) analysts cut corners when faced with less time to perform due diligence.
B) analysts' ratings were inaccurate.
C) many high ratings were based on inadequate historical data.
D) analysts were overwhelmed with the volume and complexity of trades.
E) most analysts were completely untrained and unprepared to do their jobs.
Q4) Why do you think the costs of compliance with Sarbanes Oxley go down over time?
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Page 6
Chapter 5: Ethical Decision Making and Ethical Leadership
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50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/21926
Sample Questions
Q1) According to the ethical decision-making framework, the absence of punishment provides a(n) _____ for unethical behavior.
A) reason
B) significant other C) individual factor
D) opportunity
E) ethical issue intensity
Q2) The relationship between business ethics and age A) shows a negative correlation.
B) is simple. Greater experience leads to better ethical decision making. C) is complex, although experience helps older employees make ethical decisions. D) suggests that employees with less experience have a greater ability to deal with complex industry-specific ethical issues.
E) does not demonstrate a statistically significant correlation.
Q3) Based on your own decision-making experiences and the material you have read in previous chapters, attempt to develop your own model, or framework, to describe the ethical decision-making process. Or, if you prefer, analyze and evaluate the synthesis model of ethical decision making.
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Chapter 6: Individual Factors: Moral Philosophies and Values
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/21927
Sample Questions
Q1) Which moral perspective defines ethical behavior subjectively from the unique experiences of individuals and groups?
A) Virtue ethics
B) Egoism
C) The relativist perspective
D) Absolutism
E) Justice
Q2) Which is the last of Kohlberg's stages of cognitive moral development?
A) Individual instrumental purpose and exchange
B) Need achievement
C) Social system and conscience maintenance
D) Punishment and obedience
E) Universal ethical principles
Q3) Compare and contrast the two teleological philosophies: egoism and utilitarianism. Include a discussion of the bases that each type uses to evaluate the morality of activities.
Q4) What is white collar crime and why has it become such a widespread problem?
Q5) Explain how the levels of Kohlberg's model of cognitive moral development may influence a person's perception of and response to an ethical issue.
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Chapter 7: Organizational Factors: the Role of Ethical
Culture and Relationships
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45 Verified Questions
45 Flashcards
Source URL: https://quizplus.com/quiz/21928
Sample Questions
Q1) Associating with others who are unethical and who have the opportunity to act unethically can lead to a learning process known as A) compliance.
B) misconduct.
C) opportunity.
D) differential equations.
E) differential association.
Q2) Ethical concerns in centralized structures can occur because of very little A) mobility.
B) upward communication.
C) scapegoating.
D) downward communication.
E) communication rigidity.
Q3) The apathetic organizational culture exhibits
A) high concern for people but minimal concern for performance.
B) little concern for people but a high concern for performance.
C) minimal concern for people and performance.
D) high concern for people and performance.
E) no concern for maintaining a cohesive organizational culture.
Page 9
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Chapter 8: Developing an Effective Ethics Program
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/21929
Sample Questions
Q1) A strong ethics program includes all of the following elements except A) a clause promising good stock market performance.
B) a written code of conduct or ethics.
C) formal ethics training.
D) auditing, monitoring, enforcement, and revision of standards.
E) an ethics officer to oversee the program.
Q2) In the absence of ethics programs, employees are likely to make decisions based on
A) their observations of how their coworkers and superiors behave.
B) how they and their family members behave at home.
C) their conscience.
D) their religious values.
E) their family values.
Q3) Which of the following statements about codes of conduct is false?
A) They are formal statements of what an organization expects of its employees.
B) They guarantee an ethical business climate.
C) They help employees determine what behaviors are acceptable.
D) They provide rules and guidelines for employees to follow.
E) They should be specific enough to be reasonably capable of preventing misconduct.
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Chapter 9: Managing and Controlling Ethics Programs
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/21930
Sample Questions
Q1) Any attempt to verify outcomes and to compare them with standards can be considered a(n) _____ activity, although many smaller firms do not use this word.
A) ethical
B) auditing
C) formal
D) informal
E) accounting
Q2) Compare and contrast ethics auditing and financial auditing. How can the tools of financial auditing be applied to ethics audits?
Q3) Ethics audits can help companies identify potential _____ so they can implement plans to eliminate or reduce them before they reach crisis dimensions.
A) competitive advantages
B) risks and liabilities
C) productivity issues
D) technological glitches
E) market opportunities
Q4) How can companies secure stakeholder input during an ethics audit? Why is it important to do so?
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Chapter 10: Globalization of Ethical Decision Making
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46 Verified Questions
46 Flashcards
Source URL: https://quizplus.com/quiz/21931
Sample Questions
Q1) When in Rome, do as the Romans do, or you must adapt to the cultural practices of the country in which you are operating are rationalizations businesspeople sometimes offer for straying from their own ethical values when doing business abroad. This practice is called
A) self-reference criterion.
B) country cultural values.
C) consumerism.
D) cultural relativism.
E) dumping.
Q2) What is the AACSB?
A) A major international institution regulating banks around the world
B) An accrediting institution for organizational ethics
C) A non-political international governing body
D) An international organization that promotes a set of principles promoting the teaching of responsible management in business schools
E) A group that promotes sustainability and environmental awareness
Q3) How can differences in two countries' cultures create ethical issues in business?
Q4) Discuss the ethical issues associated with multinational corporations.
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