Business and Society Review Questions
Course Introduction
Business and Society explores the dynamic relationship between businesses and the broader social environment in which they operate. The course examines ethical, legal, and social responsibilities of organizations, emphasizing how businesses impact and are impacted by stakeholders such as governments, communities, employees, and consumers. Students analyze contemporary issues like corporate social responsibility, environmental sustainability, globalization, and ethical decision-making, developing an understanding of how businesses can contribute positively to society while achieving organizational success.
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Business Ethics Ethical Decision Making Cases 12th Edition by O. C. Ferrell
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12 Chapters
619 Verified Questions
619 Flashcards
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Chapter 1: The Importance of Business Ethics
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51 Verified Questions
51 Flashcards
Source URL: https://quizplus.com/quiz/44996
Sample Questions
Q1) Morals
A)are the same as principles and ethics.
B)relate to the business's ethical culture.
C)are emphasized in business ethics programs.
D)relate to you and you alone.
E)do not have much influence over individual ethical decision making.
Answer: D
Q2) _____is defined as a situation where the person is faced with multiple choices, all of which are undesirable as defined by the person.
A)Value dilemma
B)Integrity management
C)Philosophical dilemma
D)Legal dilemma
E)Moral dilemma
Answer: E
Q3) Morals are enduring beliefs and ideals that are socially enforced.
A)True
B)False
Answer: False
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Page 3
Chapter 2: Stakeholder Relationships, Social Responsibility, and Corporate Governance
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) Board members being linked to more than one company is an example of
A)the stakeholder concept.
B)the stakeholder model of corporate governance.
C)interlocking directorate.
D)conflict of interest.
E)multiple directorate.
Answer: C
Q2) Compare and contrast the stakeholder and shareholder models of corporate governance.
Answer: The shareholder model of corporate governance is founded on classic economic precepts, including the goal of maximizing wealth for investors and owners. The stakeholder model of corporate governance adopts a broader view of the purpose of business and answers to all stakeholders.
Q3) Which of the following describes the four levels of social responsibility?
A)Economic, social, legal, and voluntary
B)Economic, legal, environmental, and ethical
C)Financial, legal, environmental, and philanthropic
D)Economic, financial, legal, and ethical
E)Economic, legal, ethical, and philanthropic
Answer: E
Page 4
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Chapter 3: Emerging Business Ethics Issues
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52 Verified Questions
52 Flashcards
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Sample Questions
Q1) The first step toward understanding business ethics is to
A)know your company's ethical policies.
B)know your own morals and philosophies.
C)know society's ethical policies.
D)develop ethical issue awareness.
E)develop a set of decision-making rules.
Answer: D
Q2) Examples of consumer fraud include shoplifting, collusion, guile, and duplicity.
A)True
B)False
Answer: True
Q3) An interchange of giving and receiving in social relationships is known as A)reciprocity.
B)optimization.
C)honesty.
D)integrity.
E)justice.
Answer: A
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Chapter 4: The Institutionalization of Business Ethics
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53 Verified Questions
53 Flashcards
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Sample Questions
Q1) Externally imposed boundaries of conduct, such as laws, rules, regulations, and other requirements are known as
A)Mandated boundaries
B)Core practices
C)Voluntary boundaries
D)Civil law
E)Philanthropy
Q2) The Sarbanes-Oxley Act created the _____ to oversee the accounting firms that audit public corporations and to establish rules and standards for auditing.
A)Public Company Accounting Oversight Board
B)Corporate Accounting Oversight Commission
C)Consumer Financial Protection Bureau
D)Occupational Health and Safety Administration
E)Equal Employment Opportunity Commission
Q3) Why do you think the costs of compliance with Sarbanes Oxley go down over time?
Q4) Sarbanes-Oxley is considered to be the most sweeping financial overhaul of the regulatory system since the Great Depression.
A)True
B)False
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Chapter 5: Ethical Decision Making
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58 Verified Questions
58 Flashcards
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Sample Questions
Q1) Multiple elements work on individuals to affect their behavior. While an individual may intend to do the right thing, _____ can alter this intent.
A)cognitive dissonance
B)familial expectations
C)religious beliefs
D)the desire for financial gain
E)organizational or social forces
Q2) Familiarizing employees with company values and training them to recognize common ethical scenarios helps them generate
A)ethical awareness.
B)moral intensity.
C)ethical issue intensity.
D)individual values.
E)principles.
Q3) A firm's core values provide a blueprint into the firm's purpose as well as how it views ethical decision making and prioritizes stakeholders.
A)True
B)False
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Chapter 6: Individual Factors: Moral Philosophies and Values
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49 Verified Questions
49 Flashcards
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Sample Questions
Q1) _____ argues that ethical behavior involves not only adhering to conventional moral standards but also considering what a mature person with a "good" moral character would deem appropriate.
A)Act utilitarianism
B)Virtue ethics
C)Reciprocity
D)Hedonism
E)Rule deontology
Q2) Which moral philosophy evaluates the morality of an action on the basis of the equity, fairness, and impartiality of the action, with rules serving as guidelines in the decision-making process?
A)Rule utilitarianism
B)Act utilitarianism
C)Rule deontology
D)Act deontology
E)The relativist perspective
Q3) Compare and contrast the two teleological philosophies: egoism and utilitarianism. Include a discussion of the bases that each type uses to evaluate the morality of activities.
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Chapter 7: Organizational Factors: the Role of Ethical
Culture and Relationships
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52 Verified Questions
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Sample Questions
Q1) Which of the following statements about group norms is false?
A)Group norms define the limit on deviation from group expectations.
B)Group norms have the power to force a strong degree of conformity among group members.
C)Management must carefully monitor the norms of all the various groups within the organization, as well as the organization's corporate culture.
D)Sanctions may be necessary to bring in line a group whose norms deviate sharply from the overall culture.
E)Group norms never conflict with the overall organization's culture.
Q2) A cultural audit can be performed internally within the organization.
A)True
B)False
Q3) Management's sense of the organization's culture
A)is more accurate than employees' perceptions.
B)is usually easily adopted by employees.
C)is readily evident to employees.
D)may be quite different from employees' perceptions.
E)is always different from employees' perceptions.
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Chapter 8: Developing an Effective Ethics Program
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Sample Questions
Q1) In the long run, a(n) ______ orientation may be better for companies, perhaps because it increases employees' awareness of ethics issues at work.
A)code
B)obedience
C)compliance
D)values
E)individual
Q2) Centralization may reduce the opportunities lower-level managers and employees have to make unethical decisions.
A)True
B)False
Q3) For an ethics and compliance program to properly function,
A)consistent enforcement and disciplinary action are essential.
B)employees must be monitored using any means necessary.
C)it is not necessary to set measurable program objectives.
D)the same program should be used in all countries of operation, regardless of cultural differences.
E)the company must wait until after misconduct occurs to develop a means of preventing it.
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Page 10
Chapter 9: Managing and Controlling Ethics Programs
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Sample Questions
Q1) What should be the final step in the ethics-auditing process?
A)Define the scope of the audit.
B)Secure the commitment of top managers and directors.
C)Collect and analyze data.
D)Report the findings.
E)Verify the results.
Q2) When The Gap posts the results of its ethics audit on its website, it is engaged in which of the following steps of the ethics auditing process?
A)Submit the results to the U.S. Sentencing Commission.
B)Define the scope of the audit.
C)Collect and analyze relevant information.
D)Verify the results.
E)Report the results.
Q3) Which of the following provides international guidelines for compliance management?
A)Triple bottom line
B)Open Compliance Ethics Group
C)Balanced Scorecard
D)ISO 19600
E)Global Reporting Initiative
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Chapter 10: Globalization of Ethical Decision Making
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55 Verified Questions
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Sample Questions
Q1) Those who ascribe to consumerism
A)believe that consumers should purchase everything they can afford.
B)do not believe in taxes on locally made products.
C)believe that consumers should own the means of production.
D)believe that consumers, not producers, should dictate the economic structure of a society.
E)believe that corporations should have the freedom to do whatever they want.
Q2) Which of the following is a measure taken by governments to curtail MNC practices that create ethical issues?
A)Levying import taxes to lower the prices MNCs charge for their products
B)Imposing bribes against MNCs so they have to operate unethically
C)Forcing MNCs to adopt less efficient technology
D)Preventing the formation of labor unions
E)Imposing export taxes to force MNCs to share more of their profits
Q3) _____ assumes that economic decisions are influenced by human behavior.
A)Rational economics
B)Socialism
C)Capitalism
D)Rational capitalism
E)Behavioral economics
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Chapter 11: Ethical Leadership
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Sample Questions
Q1) The _____ leader can create a negative climate because of the high standards that he or she sets. This style works best for attaining quick results from highly motivated individuals who value achievement and take initiative.
A)authoritative
B)affiliative
C)democratic
D)coaching
E)pacesetting
Q2) Which leadership type values people, their emotions, and their needs and relies on friendship and trust to promote flexibility, innovation, and risk taking?
A)Authoritative leadership
B)Coaching leadership
C)Pacesetting leadership
D)Coercive leadership
E)Affiliative leadership
Q3) Ethical leaders should take a holistic view of the firm's ethical culture.
A)True
B)False
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Chapter 12: Sustainability: Ethical and Social Responsibility
Dimensions
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Sample Questions
Q1) What issue did Rachel Carson's book Silent Springaddressthat sparked the environmental movement?
A)Indiscriminate use of genetically modified seeds
B)Deforestation
C)Urban sprawl
D)Indiscriminate use of pesticides
E)Lack of renewable energy
Q2) Perhaps the most controversial form of alternative energy after nuclear power is ___________.
A)hydropower
B)geothermal power
C)solar power
D)wind power
E)ethanol
Q3) The Clean Air Act
A)allowed the EPA to track industrial chemicals.
B)focuses on promoting alternative forms of energy.
C)established national air quality standards.
D)provides tax benefits to consumers who purchase hybrid cars.
Page 14
E)focuses on reducing pollution through cost-effective change.
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