Business and Society Exam Practice Tests
Course Introduction
This course explores the dynamic relationship between business organizations and the broader society in which they operate. Students will examine the ethical, social, and environmental responsibilities of businesses, the impact of corporate decisions on communities and stakeholders, and the role of business in addressing societal challenges such as inequality, sustainability, and globalization. Through case studies, discussions, and critical analysis, the course encourages students to consider how businesses can balance profitability with social good and integrate responsible practices into their core strategies.
Recommended Textbook
Business and Society Stakeholders Ethics Public Policy 13th Edition by Anne T. Lawrence
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19 Chapters
985 Verified Questions
985 Flashcards
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Page 2
Chapter 1: The Corporation and Its Stakeholders
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Sample Questions
Q1) Market stakeholders include nongovernmental organizations and the media.
A)True
B)False
Answer: False
Q2) Stakeholders stand out to managers when they exhibit:
A) Integrity, power, and legitimacy.
B) Power, legitimacy, and urgency.
C) Integrity, loyalty, and power.
D) Legitimacy, loyalty, and urgency.
Answer: B
Q3) Which of the following examples best illustrates the boundary exchanges a company would encounter according to the general systems theory?
A) An industrial company installs new equipment in its plant to comply with environmental regulations.
B) A software company develops an application for a client.
C) A purchasing department employee negotiates a price on parts from a supplier.
D) All of the above.
Answer: D
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3
Chapter 2: Managing Public Issues and Stakeholder Relationships
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Sample Questions
Q1) For stakeholder engagement to occur, both the business and the stakeholder must be motivated to work with one another to solve the problem.
A)True
B)False
Answer: True
Q2) Competitive intelligence enables managers in companies of all sizes to make informed decisions in all areas of the business.
A)True
B)False
Answer: True
Q3) An analysis of the stability or instability of a government is an example of scanning the:
A) Social environment.
B) Legal environment.
C) Geophysical environment.
D) Political environment.
Answer: D
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Page 4
Chapter 3: Corporate Social Responsibility
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Sample Questions
Q1) Being socially responsible means that a company must abandon its other missions.
A)True
B)False
Answer: False
Q2) Less than 25% of CEOs surveyed in a Korn/Ferry International poll said that it was their personal responsibility to manage their company's reputation.
A)True
B)False
Answer: False
Q3) The obligation to see that everyone, particularly those in need or at risk, benefits from their firms' actions is called:
A) Giving USA Foundation.
B) Stewardship principle.
C) Social funds principle.
D) Charity principle.
Answer: B
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Page 5
Chapter 4: Ethics and Ethical Reasoning
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Sample Questions
Q1) Scholars found that spirituality:
A) Negatively affects employee and organizational performance.
B) Positively affects employee and organizational performance.
C) Has no affect on employee and organizational performance.
D) Only affects the employee performance of not for profit organizations.
Q2) Business executives are finding that a trusting, ethical relationship with a business partner is:
A) Best left to not-for-profit companies.
B) Too costly to maintain.
C) Likely to cause legal problems.
D) Often essential in conducting business.
Q3) People's ethical beliefs come from:
A) Legislative action and judicial decisions.
B) Reading the company's profit and loss statements.
C) Their religious background, family, and education.
D) The organization's code of ethics.
Q4) Employees would rather work for companies who share their personal moral values.
A)True
B)False
Q5) Briefly discuss the meaning of ethics.
Page 6
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Chapter 5: Organizational Ethics and the Law
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Sample Questions
Q1) Define law. Discuss the differences between law and ethics.
Q2) In most companies, a moral atmosphere cannot be detected.
A)True
B)False
Q3) Honesty, integrity and accuracy are absolute requirements of the accounting function.
A)True
B)False
Q4) The International Accounting Standards (IAS) were created by the Sarbanes-Oxley Act.
A)True
B)False
Q5) Define white-collar crime. Provide three examples of such criminal acts.
Q6) Ethisphere Magazine recognizes and rewards ethical leadership and business practices worldwide according to their:
A) Regulatory Percentage Track (RPT).
B) Ethics and Leadership Radar (ELR).
C) Quality Measurement (QM).
D) Ethical Quotient (EQ).
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Chapter 6: The Challenges of Globalization
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Sample Questions
Q1) Representation on the World Bank's board of directors is based on:
A) The size of the member nation's population.
B) The size of the member nation's economy.
C) The size of the member nation's land mass.
D) Equal representation of all member nations.
Q2) The primary purpose of the International Monetary Fund is to:
A) Lend foreign currency to member countries.
B) Exchange one currency for another.
C) Consolidate the debt facing third world nations.
D) Collect the interest on loans made by the World Bank to third-world nations.
Q3) A firm that has global operations has:
A) All of their manufacturing and service operations abroad.
B) Some or all of their manufacturing or service operations abroad.
C) Manufacturing but not service operations abroad.
D) Service but not manufacturing operations abroad.
Q4) Critics of globalization support the spread of American ideals and culture throughout the rest of the world.
A)True
B)False
Q5) Outline and discuss the major attributes of the three major sectors.
Page 8
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Chapter 7: Global Corporate Citizenship
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Sample Questions
Q1) Corporate citizenship involves transforming a concern for financial performance into a vision of corporate financial and social performance.
A)True
B)False
Q2) Companies in which two countries have taken the lead in social reporting?
A) Japan and United Kingdom.
B) United Kingdom and Italy.
C) Japan and Italy.
D) Spain and France.
Q3) Define balanced score card. What are the four quadrants of the balanced score card approach?
Q4) Rolltronics, a Silicon Valley technology company, uses triple bottom line to report its success with:
A) Donating electronic components to Computers for Education.
B) Providing computer training programs in developing countries.
C) Outsourcing its customer service department to India.
D) Innovating its manufacturing process to reduce costs and protect the environment.
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Chapter 8: Business-Government Relations
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Sample Questions
Q1) Government's role is to create and enforce laws that:
A) Control businesses' actions in society.
B) Protect businesses' interest in society.
C) Protect society from business.
D) Balance the relationship between business and society.
Q2) The primary way of accomplishing public policy is through:
A) Waiting for businesses to act.
B) Lobbying Congress.
C) Regulation.
D) Writing your politician.
Q3) Public policy is a basic set of goals, plans and actions undertaken by:
A) Political lobbyists.
B) A government.
C) Business advocacy groups.
D) Police and fire departments.
Q4) In Europe, unions are prohibited by law to be on businesses' administrative boards.
A)True
B)False
Q5) Compare and contrast economic policies with social assistance policies.
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Chapter 9: Influencing the Political Environment
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Sample Questions
Q1) Two or more participants joining together to act in concert in the political process is called:
A) A political coalition.
B) An ad hoc coalition.
C) Cooperation.
D) Regulation.
Q2) A common tactic in a financial-incentive political strategy is:
A) Lobbying.
B) Legal challenges.
C) Expert witness testimony.
D) Political contributions.
Q3) Which of the following is not a constituency-building strategy tool?
A) Expert witness testimony.
B) Advocacy advertising.
C) Public relations.
D) Legal challenges.
Q4) The most effective type of lobbying involves targeting only federal officials.
A)True
B)False
Q5) Compare and contrast the three levels of business political involvement.
Page 11
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Chapter 10: Ecology and Sustainable Development in Global Business
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Sample Questions
Q1) Which of the following statements is true about the Montreal Protocol?
A) It is an agreement among nations to cut CFC production and use by fifty percent by 1996.
B) The deadline for completely phasing out the manufacture of CFCs has been delayed over and over.
C) The deadline for phasing out CFCs in developing countries is 2010.
D) India and China were leaders in the support of the CFC ban.
Q2) The core idea(s) of sustainable development is (are):
A) Economic development must be accomplished sustainably.
B) Poverty is an underlying cause of environmental degradation.
C) Affluence is an underlying cause of environmental degradation.
D) Both A and B, but not
Q3) A commons is a shared resource, such as land, air or water that a group of people uses collectively.
A)True
B)False
Q4) Sustainable development is an appealing idea but also a very controversial one.
A)True
B)False
Page 12
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Chapter 11: Managing Environmental Issues
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Sample Questions
Q1) Companies that cultivate a vision of sustainability must adopt sophisticated strategic planning techniques to:
A) Increase the competitive advantage of other international organizations.
B) Detect the limited number of internal factors that influence the employee performance reviews.
C) Allow their top manager to assess the full range of the firm's effects on the environment.
D) Increase the number of government regulations that are passed to reduce pollution.
Q2) Environmental justice is a movement to:
A) Prevent inequitable exposure to risk, such as from hazardous waste.
B) Identify polluters and require them to pay for the cleanup of their toxic waste.
C) Reduce pollution at the source, rather than treat and dispose of waste at the "end of the pipe."
D) Specifically restrict the use of dangerous pesticides which can pollute groundwater.
Q3) Do you think businesses should voluntarily undertake environmental improvement efforts, beyond those required by law? Why or why not?
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Chapter 12: Technology, Organizations, and Society
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Sample Questions
Q1) High-technology businesses, governments, and community groups acting together appear to be winning the battle of making technology more accessible to all people regardless of their race, income, education, age, or residence.
A)True
B)False
Q2) Future shock means change will happen too fast and shock itself to death.
A)True
B)False
Q3) The information phase of technology primarily requires:
A) Providing services.
B) Intellectual and electronic skills.
C) Manual and machine skills.
D) The same skills as needed in previous phases.
Q4) In 2009, the global ratio of spam in e-mail traffic was 1 in every 1.32 e-mails.
A)True
B)False
Q5) Should all businesses venture into e-commerce, or is it better for only certain types of businesses?
Q6) Define technology and describe its three primary features.
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Chapter 13: Managing Technology and Innovation
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Sample Questions
Q1) Which of the following is not commercial software to block pornography on the Internet?
A) Child Safe.
B) beTrusted.
C) Cyber Snoop.
D) Cyber Sitter.
Q2) In a 2008 survey from Columbia University, what percentage of American adults said they were uncomfortable when Web sites used personal information to tailor advertisements?
A) 20 percent.
B) 59 percent.
C) 70 percent
D) 89 percent.
Q3) The Child Online Protection Act, passed in 1998,
A) Specifically applies to children under 13 years of age.
B) Has settled the debate over protecting children from adult-oriented Web sites.
C) Has been a model for many European countries' legislation.
D) Was vetoed by President Bush as too difficult and too costly to enforce.
Q4) Who is to say that genetically modified foods are safe for human consumption?
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Chapter 14: Stockholder Rights and Corporate Governance
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Sample Questions
Q1) It is the responsibility of the board of directors and its audit committee to engage an independent accounting firm to audit the financial statements prepared by management.
A)True
B)False
Q2) In the mid- to late-1990s the stock market was a:
A) Bull market.
B) Market in which share prices fell overall.
C) Bear market.
D) None of the above.
Q3) Which of the following is not a function of board committees?
A) The executive committee works closely with top managers on business matters.
B) The audit committee reviews the company's financial reports.
C) The compensation committee administers and approves salaries and benefits.
D) The finance committee works closely with the human resources department to fund employee salaries.
Q4) Identify and provide an example for each of the five major legal rights afforded to stockholders.
Q5) Describe a current trend in corporate governance, providing a real example.
Page 16
Q6) Do you think U.S. executives are compensated too highly? Why or why not?
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Chapter 15: Consumer Protection
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Sample Questions
Q1) Managing for product quality is an attempt by business to address its suppliers' needs.
A)True
B)False
Q2) In some cases, businesses have banded together to agree on how they will treat their customers. This is called:
A) Code of regulation.
B) Consumer affairs doctrine.
C) Voluntary industry codes of conduct.
D) Industry action standards.
Q3) The Department of Agriculture has authority over genetically modified food and some chemicals that may affect consumers.
A)True
B)False
Q4) Under the "right to be heard" protection, the consumer is to be assured satisfactory quality and service at fair prices.
A)True
B)False
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Chapter 16: Employees and the Corporation
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Sample Questions
Q1) Which of the following led to significant corporate restructuring and downsizing?
A) Fierce global competition.
B) Emphasis on improving the "bottom line."
C) Improved corporate profitability.
D) Both A and B, but not
Q2) Discuss the pros and cons of the new social contract from the viewpoint of an employer and employee. What duty does an employer have to provide job security to its workers?
Q3) When an employee believes their employer has done something that is wrong or harmful to the public, and he or she reports alleged organizational misconduct to the media, government, or high-level company officials, what has occurred?
A) Insider trading.
B) Hot-lining.
C) Whistle-blowing.
D) Snitching.
Q4) Workers in the United States enjoy several important legal guarantees. Discuss three major worker rights. What are the U.S. laws and regulations that govern each? How do such policies compare with those of other countries?
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Page 18
Chapter 17: Managing a Diverse Workforce
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Sample Questions
Q1) Less than five percent of top executives in U.S. firms are women. What factor best explains this fact: women's education and job experience, discrimination against women by companies, preferences of women employees, different family roles and responsibilities between women and men, or something else? Why do you think so?
Q2) Sexual and racial harassment will happen, and there is little a business can do to eliminate the problem.
A)True
B)False
Q3) The Equal Employment Opportunity Commission was created in:
A) 1932.
B) 1964.
C) 1972.
D) 1990.
Q4) Workforce diversity represents both a challenge and an opportunity for businesses. A)True B)False
Q5) What is the role of government in the area of equal employment opportunity? Discuss from a historical perspective.
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Chapter 18: The Community and the Corporation
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Sample Questions
Q1) Which of the following non-profit, locally funded and controlled organizations offer housing rehabilitation and financial services to neighborhood residents?
A) Habitat for Humanity.
B) Community Reinvestment Services.
C) Community Business Program.
D) Neighborhood Housing Services.
Q2) Which company is known for encouraging its employees to volunteer their time and expertise to the community?
A) Exxon Corp.
B) Whole Foods Markets.
C) Bank of America.
D) Both B and C, but not
Q3) Social capital refers to the norms and networks that enable collective action.
A)True
B)False
Q4) Civic engagement is a major way in which companies carry out their corporate citizenship mission.
A)True
B)False
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Chapter 19: Managing Public Relations
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Sample Questions
Q1) The Federal Trade Commission attempts to ensure that the public is protected against which of the following unethical business practices?
A) The creation of industry cartels.
B) The use of deception to distort the truth.
C) Exchange rate manipulation by a country.
D) None of the above.
Q2) According to a recent study by the University of Southern California's Annenberg Center, what percentage public relations officers surveyed report directly to the CEO?
A) 30 percent.
B) 66 percent.
C) 75 percent.
D) 90 percent.
Q3) The Ad Council's inaugural campaign slogan was:
A) "Friends don't let friends drink and drive."
B) "A mind is a terrible thing to waste."
C) "Loose lips sink ships."
D) "Only you can prevent forest fires."
Q4) Define the general public. How do firms and the public affect one another?
Q5) How is the public protected through government regulations?
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