Business Analytics
Exam Review
Course Introduction
Business Analytics is a multidisciplinary course designed to equip students with the skills and knowledge necessary to analyze data and support informed business decision-making. The course covers foundational concepts in data collection, data cleaning, and statistical analysis, as well as key techniques such as data visualization, predictive modeling, and optimization. Through hands-on projects and case studies, students learn to apply analytical tools and software to real-world business problems, interpret complex datasets, and communicate insights effectively. By the end of the course, students gain the ability to harness data-driven strategies to enhance organizational performance and achieve competitive advantage in various business environments.
Recommended Textbook
Management Information Systems 12th Edition by Kenneth C. Laudon
Available Study Resources on Quizplus 15 Chapters
1350 Verified Questions
1350 Flashcards
Source URL: https://quizplus.com/study-set/1528
Page 2
Chapter 1: Information Systems in Global Business Today
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/30232
Sample Questions
Q1) Based on the examples in the chapter, if you were asked to formulate a plan for a regional drive-in restaurant chain's efforts to use information technology to develop a loyal customer base, what would be the best use of information technology from the list below?
A) Use IT to increase supplier loyalty.
B) Use IT to increase operational efficiency.
C) Use IT to create new products and business models.
D) Use IT to help survive government reporting requirements.
E) Use IT to achieve customer intimacy.
Answer: E
Q2) A substantial part of management responsibility is creative work driven by new knowledge and information.
A)True
B)False
Answer: True
Q3) Knowledge workers assist with paperwork at all levels of the firm.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above.
Page 3
Chapter 2: Global E-Business and Collaboration
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/30233
Sample Questions
Q1) In Domino's upgraded Pulse Evolution system, it incorporated a Pizza Tracker functionality that shows the progression of individual pizza orders. This is an example of using information systems to achieve which business objective?
A) customer and supplier intimacy
B) survival
C) improved decision making
D) operational excellence
Answer: A
Q2) What is the most important function of an enterprise application?
A) increasing speed of communicating
B) enabling business functions and departments to share information
C) enabling a company to work collaboratively with customers and suppliers
D) enabling cost-effective e-business processes
Answer: B
Q3) A Skype conference call using VOIP and webcams is an example of a remote, synchronous collaboration tool.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above.
Page 4
Chapter 3: Information Systems, Organizations, and Strategy
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/30234
Sample Questions
Q1) New technologies that radically change the business landscape and environment are referred to as ________.
Answer: disruptive
Q2) As discussed in the chapter opening case, which of the four generic strategies did Verizon employ to combat the competition offered by AT&T?
A) low-cost leadership
B) focus on market niche
C) customer and supplier intimacy
D) product differentiation
Answer: D
Q3) A large bureaucracy existing in a slowly changing environment that produces standard products and is dominated by centralized management making is classified by Mintzberg as a ________ bureaucracy.
A) machine
B) professional
C) divisionalized
D) multidivisional
Answer: A
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Ethical and Social Issues in Information Systems
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/30235
Sample Questions
Q1) The moral dimension of ________ is concerned with the standards that data and systems should achieve in order to protect individual rights and the safety of society.
Q2) Which of the five moral dimensions of the information age does spamming raise?
A) quality of life
B) system quality
C) accountability and control
D) information rights and obligations
Q3) Discuss at least three key technology trends that raise ethical issues. Give an example of an ethical or moral impact connected to each one.
Q4) One of the difficulties of patent protection is
A) that only the underlying ideas are protected.
B) digital media cannot be patented.
C) preventing the ideas from falling into public domain.
D) the years of waiting to receive it.
Q5) A cookie is a small file containing information about you and your Web activities that is deposited on your hard disk by a Web site.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: It Infrastructure and Emerging Technologies
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/30236
Sample Questions
Q1) Java software is designed to run on any computer or computing device, regardless of the specific microprocessor or operating system it uses.
A)True
B)False
Q2) ________ states that the value or power of a network grows exponentially as a function of the number of network members.
Q3) Your firm needs to implement electronic timesheet software and needs to keep within a small budget. Which of the following would be the most costly method of implementing this new software?
A) purchasing a software package
B) programming the new software in-house
C) leasing the software over the Internet
D) outsourcing the software programming to an overseas vendor
Q4) An example of autonomic computing is
A) spyware protection software that runs and updates itself automatically.
B) software programmed to run on any hardware platform.
C) cell phones taking on the functions of handheld computers.
D) programming languages that allow non-programmers to create custom applications.
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Foundations of Business Intelligence: Databases and Information Management
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/30237
Sample Questions
Q1) The tool that enables users to view the same data in different ways using multiple dimensions is
A) predictive analysis.
B) SQL.
C) OLAP.
D) data mining.
Q2) The type of logical database model that treats data as if they were stored in two-dimensional tables is the A) OODBMS.
B) pre-digital DBMS.
C) relational DBMS.
D) hierarchical DBMS.
Q3) A(n) ________ view shows data as it is actually organized and structured on the data storage media.
Q4) In a relational database, complex groupings of data must be streamlined to eliminate awkward many-to-many relationships.
A)True
B)False
Page 8
Q5) List and describe three main capabilities or tools of a DBMS.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 7: Telecommunications, the Internet, and Wireless Technology
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/30238
Sample Questions
Q1) A(n) ________ is software for locating and managing stored Web pages.
Q2) Circuit switching makes much more efficient use of the communications capacity of a network than does packet switching.
A)True
B)False
Q3) What are the business advantages of using voice over IP (VoIP) technology?
Q4) In a ring topology, one station transmits signals, which travel in both directions along a single transmission segment.
A)True
B)False
Q5) Which signal types are represented by a continuous waveform?
A) laser
B) optical
C) digital
D) analog
Q6) RFID has been exceptionally popular from the technology's inception because of its low implementation costs.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Securing Information Systems
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/30239
Sample Questions
Q1) How is the security of a firm's information system and data affected by its people, organization, and technology? Is the contribution of one of these dimensions any more important than the other? Why?
Q2) ________ is the scientific collection, examination, authentication, preservation, and analysis of data held on or retrieved from computer storage media in such a way that the information can be used as evidence in a court of law.
Q3) One form of spoofing involves forging the return address on an e-mail so that the e-mail message appears to come from someone other than the sender.
A)True
B)False
Q4) In addition to e-mail, instant messages and P2P file-sharing can also pose security threats to computer systems and networks.
A)True
B)False
Q5) Wireless networks are vulnerable to penetration because radio frequency bands are easy to scan.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Achieving Operational Excellence and Customer
Intimacy:
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/30240
Sample Questions
Q1) Companies can use configuration tables provided by the enterprise software to tailor a particular aspect of the system to the way it does business.
A)True
B)False
Q2) Implementing an enterprise application typically requires organizational change as well as adjustments to existing business processes.
A)True
B)False
Q3) A scheduling system for minimizing inventory by having components arrive exactly at the moment they are needed and finished goods shipped as soon as they leave the assembly line best describes a ________ strategy.
A) just-in-time
B) frictionless
C) bullwhip
D) safety-stock
Q4) Enterprise-wide ________ platforms provide a greater degree of cross-functional integration than the traditional enterprise applications.
Q5) Identify two supply chain models. Which is better?
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: E-Commerce: Digital Markets, Digital Goods
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/30241
Sample Questions
Q1) Which of the following events signified the beginning of e-commerce?
A) the first online advertisements
B) the first telephone sales
C) the first online retail store
D) the first web site
Q2) A marketplace extended beyond traditional boundaries and removed from a temporal and geographic location is called a(n)
A) exchange.
B) marketspace.
C) online marketplace.
D) e-hub.
Q3) In the United States, m-commerce
A) has become widely adopted.
B) is still in its infancy.
C) now represents a major fraction of total e-commerce transactions.
D) is growing slowly.
Q4) Describe four types of applications that are especially well-suited for m-commerce.
Q5) The costs that a consumer spends in making a purchase, such as traveling to a store, are called ________ costs.
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Managing Knowledge
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/30242
Sample Questions
Q1) ________ are also known as expertise location and management systems.
Q2) CAD is a type of intelligent technique.
A)True
B)False
Q3) Knowledge can reside in e-mail, voice mail, graphics, and unstructured documents as well as structured documents.
A)True
B)False
Q4) Intelligent agents can discover underlying patterns, categories, and behaviors in large data sets.
A)True
B)False
Q5) Expert systems are typically used in business in discrete, highly structured decision-making situations.
A)True
B)False
Q6) Case-based reasoning is not well-suited for diagnostic systems in medicine.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 13
Q7) The user-created taxonomies created for shared bookmarks are called ________.
Chapter 12: Enhancing Decision Making
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/30243
Sample Questions
Q1) The role of entrepreneur falls into which of Mintzberg's managerial classifications?
A) decisional
B) informational
C) interpersonal
D) symbolic
Q2) The role of liaison falls into which of Mintzberg's managerial classifications?
A) decisional
B) informational
C) interpersonal
D) symbolic
Q3) The intelligence phase of decision making consists of discovering, identifying, and understanding the problems occurring in the organization.
A)True
B)False
Q4) Backward sensitivity analysis software is used for
A) supply chain optimization.
B) historical what-if analysis.
C) goal seeking.
D) reverse forecasting.
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 13: Building Information Systems
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/30244
Sample Questions
Q1) A problem with prototyping is that the systems constructed using this method may not be able to handle large quantities of data in a production environment.
A)True B)False
Q2) A data flow diagram offers a logical and graphical model of information flow, partitioning a system into modules that show manageable levels of detail.
A)True B)False
Q3) Compared to the use of proprietary components, Web services promise to be less expensive and less difficult to implement because of A) their ability to integrate seamlessly with legacy systems. B) the use of universal standards.
C) the ubiquity of the Internet.
D) the ability to reuse Web services components.
Q4) ________ contain a detailed statement of the information needs that a new system must satisfy; identifies who needs what information, and when, where, and how the information is needed.
Q5) Identify and describe each of the five systems development approaches.
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 14: Managing Projects
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/30245
Sample Questions
Q1) Between 30 and 40 percent of all software projects are "runaway" projects that far exceed original schedule and budget projections.
A)True
B)False
Q2) ________ is the interaction of people and machines in the work environment, including the design of jobs, health issues, and the end-user interface of information systems.
Q3) According to your reading of the chapter, change management is a process that A) should be addressed before a project is developed. B) begins when a project is implemented. C) is used primarily to mandate user acceptance. D) must be addressed in all systems development.
Q4) Differentiate between intangible and tangible benefits and list three examples of each. In what types of systems are intangible benefits more predominant?
Q5) List five types of information that should be included in an information systems plan.
Q6) A Gantt chart graphically depicts project tasks and their interrelationships.
A)True B)False
To view all questions and flashcards with answers, click on the resource link above. Page 16
Chapter 15: Managing Global Systems
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/30246
Sample Questions
Q1) Global systems allow fixed costs to be amortized over a much smaller customer base.
A)True
B)False
Q2) Which types of systems are widely used by manufacturing and distribution firms to connect to suppliers on a global basis?
A) TPS systems
B) EDI systems
C) CRM systems
D) none of the above
Q3) A critical necessity for ensuring the integration of local systems into a global system is
A) adherence to data and technical standards.
B) use of standard hardware at the local level.
C) use of standard user software at the local level.
D) all of the above.
Q4) What are the four specific types of business challenges to global business systems? Which one do you think will be easiest to solve? Why?
Q5) The movement of information across international boundaries is called ________.
To view all questions and flashcards with answers, click on the resource link above. Page 17