Business Analytics and Information Systems
Question Bank
Course Introduction
Business Analytics and Information Systems explores the integration of analytical methods and technological tools to support effective decision-making in todays organizations. The course introduces students to key concepts in data management, statistical analysis, and business intelligence, emphasizing the role of information systems in collecting, processing, and interpreting data. Through hands-on application of software and case studies, students develop skills in data visualization, predictive modeling, and the use of information systems for solving complex business problems, preparing them to harness data-driven insights for strategic advantage across various industries.
Recommended Textbook
Essentials of MIS Global 11th Edition by
Kenneth C.; Laudon
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15 Chapters
1348 Verified Questions
1348 Flashcards
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Page 2
Chapter 1: Information Systems in Global Business Today
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90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/29710
Sample Questions
Q1) Which of the following are key corporate assets?
A) intellectual property, core competencies, and financial and human assets
B) production technologies and business processes for sales, marketing, and finance
C) knowledge and the firm's tangible assets, such as goods or services
D) time and knowledge
E) significant business relationships
Answer: A
Q2) The behavioral approach to information systems leaves aside technical solutions to instead analyze the psychological, social, and economic impacts of systems.
A)True
B)False
Answer: True
Q3) A business model describes how a company produces, delivers, and sells a product or service to create wealth.
A)True
B)False
Answer: True
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Chapter 2: Global E-Business and Collaboration
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90 Flashcards
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Sample Questions
Q1) The people for whom information systems applications are developed are referred to as ________.
Answer: end users
Q2) Which of the following tools would you use to evaluate and choose a collaboration tool for your organization?
A) virtual meeting system
B) cloud collaboration
C) IBM Notes
D) the collaboration matrix
E) the time/space collaboration and social tool matrix
Answer: E
Q3) ________ applications integrate information from multiple functions and business processes to enhance the performance of the organization as a whole.
Answer: Enterprise
Q4) Most TPSs use sophisticated mathematical models or statistical techniques.
A)True
B)False
Answer: False
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Page 4
Chapter 3: Information Systems, Organizations, and Strategy
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90 Verified Questions
90 Flashcards
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Sample Questions
Q1) Define and describe a business ecosystem. Give an example of a business ecosystem.
Answer: A business ecosystem is a collection of loosely coupled but interdependent industries (suppliers, distributors, technology manufacturers, etc.) that provides related services and products. It is similar to a value web, except that cooperation takes place across many industries rather than many firms.
Business ecosystems can be characterized as having one or a few keystone firms that dominate the ecosystem and create the platforms used by other niche firms. Keystone firms in the Microsoft ecosystem include Microsoft and technology producers such as Intel and IBM. Niche firms include thousands of software application firms, software developers, service firms, networking firms, and consulting firms that both support and rely on the Microsoft products.
Another example of a business ecosystem is the mobile Internet platform. In this ecosystem there are four industries: device makers (Apple iPhone, RIM BlackBerry, Motorola, LG, and others), wireless telecommunication firms (AT&T, Verizon, T-Mobile, Sprint, and others), independent software applications providers (generally small firms selling games, applications, and ring tones), and Internet service providers (who participate as providers of Internet service to the mobile platform).
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Chapter 4: Ethical and Social Issues in Information Systems
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Sample Questions
Q1) ________ is a societal practice of having laws that are known and understood, along with the ability to appeal to higher authorities to ensure that the laws are applied correctly.
A) Liability
B) Due process
C) The courts of appeal
D) Accountability
E) The judicial system
Q2) Although online tracking gathers an enormous amount of information on individual users, it is anonymous and can't be tied to a specific person.
A)True
B)False
Q3) Identifying the stakeholders-people who have a vested interest in the outcome of the decision-is the last step in analyzing an ethical issue.
A)True
B)False
Q4) Define the basic concepts of responsibility, accountability, and liability as applied to ethical decisions. How are these concepts related?
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Chapter 5: It Infrastructure and Emerging Technologies
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Sample Questions
Q1) The operating system is used to manage the computer's activities.
A)True
B)False
Q2) The ________ PC, becoming the standard PC in the Personal Computer Era, uses the Windows operating system software on a computer with an Intel microprocessor.
A) Wintel
B) Dell
C) IBM
D) Altair
E) Digital Equipment Corporation
Q3) The development of TCP/IP occurred during the ________ era.
A) cloud and mobile computing
B) general-purpose mainframe and minicomputer
C) client/server era
D) personal computer
E) enterprise computing
Q4) Explain why standards are so important in information technology. What standards have been important for the growth of Internet technologies?
Q5) Distinguish between cloud computing, green computing, and quantum computing.
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Chapter 6: Foundations of Business Intelligence: Databases and Information Management
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Sample Questions
Q1) Data cleansing not only corrects errors but also
A) establishes logical relationships between data.
B) structures data.
C) normalizes data.
D) removes duplicate data.
E) enforces consistency among different sets of data.
Q2) Which of the following technologies would you use to analyze the social media data collected by a major online retailer?
A) OLAP
B) data warehouse
C) data mart
D) Hadoop
E) DBMS
Q3) High-speed analytic platforms use both relational and non-relational tools to analyze large datasets.
A)True
B)False
Q4) Data scrubbing is a more intensive corrective process than data cleansing.
A)True
B)False
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Chapter 7: Telecommunications, the Internet, and Wireless Technology
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Sample Questions
Q1) Web browser software requests Web pages from the Internet using which protocol?
A) URL
B) HTTP
C) DNS
D) HTML
E) FTP
Q2) Which process is used to protect transmitted data in a VPN?
A) tunneling
B) PPP
C) VOIP
D) packet-switching
E) chaining
Q3) The child domain of the root is the
A) top-level domain.
B) second-level domain.
C) host name.
D) domain extension.
E) mid-tier domain.
Q4) What are the business advantages of using voice over IP (VoIP) technology?
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Q5) How are RFID systems used in inventory control and supply chain management?
Chapter 8: Securing Information Systems
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Sample Questions
Q1) Which of the following is not an example of a computer used as a target of crime?
A) knowingly accessing a protected computer to commit fraud
B) sccessing a computer system without authority
C) illegally accessing stored electronic communication
D) threatening to cause damage to a protected computer
E) breaching the confidentiality of protected computerized data
Q2) ________ is a crime in which an imposter obtains key pieces of personal information to impersonate someone else.
A) Identity theft
B) Spoofing
C) Social engineering
D) Evil twins
E) Pharming
Q3) In a client/server environment, corporate servers are specifically vulnerable to A) unauthorized access.
B) sniffing.
C) malware.
D) radiation.
E) tapping.
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Page 10
Chapter 9: Achieving Operational Excellence and Customer
Intimacy: Enterprise Applications
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Sample Questions
Q1) ________ modules deal with issues such as setting objectives, employee performance management, and performance-based compensation.
A) SCM
B) SFA
C) ERM
D) DRM
E) PRM
Q2) Supply chain complexity and scale increases when firms
A) move to globalization.
B) manage the procurement, manufacturing, and distribution functions themselves.
C) outsource more labor.
D) modify their existing workflows to comply with supply-chain management systems.
E) develop products and services that coordinate with many firms and suppliers.
Q3) A build-to-order supply-chain model is also called a ________ model.
A) supply-based
B) demand-driven
C) replenishment-driven
D) push-based
E) market-driven
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Chapter 10: E-Commerce: Digital Markets, Digital Goods
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Sample Questions
Q1) Which of the following best illustrates the sales revenue model?
A) eBay receives a small fee from a seller if a seller is successful in selling an item.
B) Epinions receives a fee after steering a customer to a participating Web site where he or she makes a purchase.
C) Flickr provides basic services for free, but charges a premium for advanced services.
D) Apple accepts micropayments for single music track downloads.
E) Netflix charges customers a monthly fee for access to its library of movies.
Q2) List and describe the three main categories of electronic commerce. Which do you think is ultimately the most valuable to the individual consumer?
Support your answer.
Q3) In planning a robust e-commerce presence, you will want to consider the blog platform as part of your ________ presence.
A) social media
B) e-mail
C) community
D) Web site
E) offline media
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Chapter 11: Managing Knowledge
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Sample Questions
Q1) To automate routine tasks to help firms search for and filter information for use in electronic commerce and supply chain management a firm would most likely use
A) CAD systems.
B) virtual reality systems.
C) fuzzy logic systems.
D) intelligent agents.
E) genetic algorithms.
Q2) Which of the following is not used to capture tacit knowledge?
A) expert system
B) case-based reasoning
C) fuzzy logic
D) neural network
E) knowledge base
Q3) What is meant by the statement "knowledge is sticky"?
A) Knowledge is hard to move.
B) Knowledge is universally applicable.
C) Knowledge works only in certain situations.
D) Knowledge is intangible.
E) Knowledge is difficult to replace.
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Page 13
Chapter 12: Enhancing Decision Making
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Sample Questions
Q1) Mintzberg outlined three categories of managerial roles:
A) interpersonal, informational, and decisional.
B) leading, deciding, and controlling.
C) operations, management, and executive.
D) cultural, organizational, and technical.
E) negotiator, spokesperson, and entrepreneur.
Q2) Backward sensitivity analysis software is used for goal seeking.
A)True
B)False
Q3) You are an analyst for a firm that imports and distributes specialty oils and vinegars and your company wants you to evaluate their options for taking advantage of cutting edge business analytics. What are their choices? What will you recommend?
Q4) Structured decision making is most prevalent at lower organizational levels. A)True B)False
Q5) Middle management face primarily unstructured decisions. A)True B)False
Q6) Describe the balanced scorecard model and its role in ESS.
Page 14
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Chapter 13: Building Information Systems
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Sample Questions
Q1) The oldest method for building information systems is
A) component-based development.
B) prototyping.
C) object-oriented development.
D) the systems development lifecycle.
E) RAD.
Q2) A systems building approach in which the system is developed as successive versions, each version reflecting requirements more accurately, is described to be
A) end-user oriented.
B) iterative.
C) object-oriented.
D) agile.
E) traditional.
Q3) Responsive Web design enables Web sites to change layouts according to the user's screen size.
A)True
B)False
Q4) Identify and describe each of the five systems' development approaches.
Q5) Discuss the role and influence the user plays in software development.
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Chapter 14: Managing Projects
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Sample Questions
Q1) The project risk will rise if the project team and the IS staff lack
A) legacy applications as a starting point.
B) good equipment.
C) the required technical expertise.
D) financial studies and plans.
E) a committed management group of executive leaders.
Q2) A benefit of using TCO analysis to evaluate an information technology investment is that it is able to incorporate intangible and "soft" factors such as benefits and complexity costs.
A)True
B)False
Q3) Describe the elements of a management structure for information systems projects in a large corporation.
Q4) You have been hired as a consultant to make recommendations for Smarty's, a healthy fast-food chain that is undergoing major expansion and is in need of a supply chain planning system. They are evaluating two commercially available software packages. What systems evaluation model will help them assess and compare the two packages?
How does this model work?
Q5) The ________ is the part of the system that users interact with.
Page 16
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Chapter 15: Managing Global Systems
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Sample Questions
Q1) What steps do the authors recommend be taken to develop an international information systems architecture?
Q2) In terms of global business strategy, the governance of ________ firms has been likened to a federal structure-strong central management core of decision making, but considerable dispersal of power and financial resources.
A) domestic exporter
B) multinational
C) franchiser
D) transnational
E) domestic importer
Q3) VPNs
A) use the public Internet for communications.
B) provide guaranteed levels of service.
C) provide all the same services as private networks.
D) are expensive to develop and maintain.
E) can be used only for data but not voice traffic.
Q4) Describe the four main global strategies that form the basis for global firms' organizational structure.
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