Business Analytics and Information Systems Exam
Bank
Course Introduction
Business Analytics and Information Systems explores the intersection of data analysis, technology, and business strategy. The course introduces students to key concepts in collecting, managing, and analyzing business data, leveraging information systems to support decision-making, and using analytical tools to gain actionable insights. Students will examine how organizations capture data from various sources, utilize statistical and computational methods to interpret data, and deploy information technology to improve organizational efficiency, innovation, and competitiveness. Through case studies and practical exercises, students will develop skills in data visualization, predictive analytics, and systems thinking, preparing them to make informed business decisions in data-driven environments.
Recommended Textbook
Using MIS 10th Edition by David M. Kroenke
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Chapter 1: The Importance of Mis
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Sample Questions
Q1) Explain the four nonroutine cognitive skills that are key to a successful career today.
Answer: The four nonroutine cognitive skills identified as critical for organizations in the current scenario are as follows:
(1) Abstract reasoning-the ability to make and manipulate models.
(2) Systems thinking-the ability to model the components of a system, to connect the inputs and outputs among those components into a sensible whole that reflects the structure and dynamics of the phenomenon observed.
(3) Collaboration-the activity of two or more people working together to achieve a common goal, result, or work product.
(4) Ability to experiment-making a reasoned analysis of an opportunity, envisioning potential solutions, evaluating those possibilities, and developing the most promising ones, consistent with the resources you have.
Q2) Information systems exist to help people who work in an organization to achieve the strategies of that business.
A)True
B)False
Answer: True
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Chapter 2: Collaboration Information Systems
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Sample Questions
Q1) A webinar is a tool used to facilitate asynchronous communication.
A)True
B)False
Answer: False
Q2) Susan, the operations manager at Multitech Systems Inc., schedules a face-to-face meeting with her vendors to decide on the specifications for a project. Some of her senior engineers are also asked to participate in the discussion through a conference call. This is an example of synchronous communication.
A)True
B)False
Answer: True
Q3) Describe project data and project metadata.
Answer: Project data is data that is part of the collaboration's work product. For example, for a team that is designing a new product, design documents are examples of project data. A document that describes a recommended solution is project data for a problem-solving project.
Project metadata is data that is used to manage the project. Schedules, tasks, budgets, and other managerial data are examples of project metadata. Both types of data are subject to iteration and feedback.
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Chapter 3: Strategy and Information Systems
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Sample Questions
Q1) Identify the activity in the value chain that involves receiving and handling of raw materials and other inputs to the product.
A) inbound logistics
B) procurement
C) manufacturing
D) outbound logistics
E) optimized ordering
Answer: A
Q2) Organizations can lock in customers by making it difficult or expensive for them to move to another product.
A)True
B)False
Answer: True
Q3) An automobile manufacturer focusing on low-end buyers is following an industry-wide differentiation strategy.
A)True
B)False
Answer: True
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Chapter 4: Hardware, Software, and Mobile Systems
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Q1) Adobe's Acrobat, Photoshop, and PageMaker are examples of ________.
A) vertical-market application software
B) operating systems
C) firmware
D) horizontal-market application software
E) drivers
Q2) Which of the following is an example of vertical-market application software?
A) inventory tracking software for an automobile manufacturer
B) Tally software that is used to maintain business and personal accounts
C) Adobe suite, used by graphic designers
D) Microsoft PowerPoint, used to create presentations
E) YouTube
Q3) Toby has lost valuable data on his computer a number of times due to system crashes caused by viruses. He decides to invest in a powerful antivirus program. When Toby buys the program, he will actually be buying the software ________.
A) copyright
B) trademark
C) patent
D) license
E) code
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Chapter 5: Database Processing
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Q1) A significant difference between using Access versus Mongo DB to store Falcon Security's video information is:
A) with Mongo DB the video footage and the metadata are stored in separate databases, while in Access the video footage and the metadata are stored in the same database.
B) with Mongo DB the video footage and the metadata are stored in the same database, while in Access the video footage and the metadata are stored in separate databases.
C) there is no significant difference in using Access versus Mongo DB for storing Falcon's video information.
D) Mongo DB cannot be used for querying because it is a NoSQL database.
E) Access can retrieve data more quickly than Mongo DB.
Q2) To modify an existing table, a developer can open the metadata form for that table and add a new row of metadata.
A)True
B)False
Q3) What is database administration?
Q4) Define the symbols and terms used in entity-relationship (E-R) diagrams.
Q5) Explain the functioning of browser applications.
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Chapter 6: The Cloud
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Sample Questions
Q1) ________ is a standard for describing the services, inputs and outputs, and other data supported by a Web service.
A) WSDL
B) SOAP
C) JSON
D) XML
E) RTP
Q2) Zapstreet is a stock brokering firm. Its employees use a private network within the organization to communicate with each other regarding stock prices and trading accounts. Zapstreet's network is an example of a(n) ________.
A) Ethernet
B) intranet
C) cloud
D) server
E) WLAN
Q3) Discuss wireless LAN and PAN connections.
Q4) What is an IP address? Describe the advantages of private and public IP addresses.
Q5) Describe the three-tier architecture for Web applications such as e-commerce.
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Chapter 7: Processes, Organizations, and Information Systems
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Q1) The inherent processes defined in an ERP solution are referred to by some ERP vendors as ________.
A) database transactions
B) stored procedures
C) transaction logs
D) process blueprints
E) process trees
Q2) When implementing new enterprise systems, usually the only solution for resolving process issues and providing enterprise process management is to ________.
A) develop committees and steering groups
B) reinforce employees' sense of self-efficacy
C) establish clear and absolute contractual guidelines
D) communicate the need for change to the employees
E) provide additional financial incentives
Q3) Both structured processes and dynamic processes are formally defined processes.
A)True
B)False
Q4) Explain the nature of the database component of an Enterprise Resource Planning (ERP) solution
Page 9
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Chapter 8: Social Media Information Systems
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Sample Questions
Q1) Which of the following terms refers to the investment of resources for future profit?
A) capital
B) interest
C) loan
D) cash flow
E) EBITDA
Q2) The number of second- and third-tier community members on a social media site reduces exponentially.
A)True
B)False
Q3) According to Henk Flap, the ________ is determined by the number of relationships in a social network, by the strength of those relationships, and by the resources controlled by those related.
A) strength of a viral hook
B) value of social capital
C) strength of dimensionality
D) value of human capital
E) value of predictive capital
Q4) Explain the role of social media (SM) in human resources.
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Chapter 9: Business Intelligence Systems
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Sample Questions
Q1) Data mart is another term used for a data warehouse.
A)True
B)False
Q2) Which of the following is a fundamental category of business intelligence (BI) analysis?
A) automation
B) encapsulation
C) data hiding
D) data mining
E) cataloging
Q3) Describe the functions of data warehouses and the need for them.
Q4) Which of the following is a basic operation used by reporting applications to produce business intelligence?
A) coalescing
B) transposing
C) dispersing
D) calculating
E) diffusing
Q5) Differentiate between unsupervised and supervised data mining.
Q6) Describe the features of a data mart.
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Chapter 10: Information Systems Security
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Sample Questions
Q1) Describe six malware safeguards.
Q2) Which of the following statements is True about data administration?
A) It is a line function to the chief information officer.
B) It merely involves developing data policies.
C) It applies to individuals and not to the entire organization.
D) It is involved in establishing data safeguards.
E) It defines standards for the use of cryptographic suites.
Q3) Human error cannot cause unauthorized data disclosure.
A)True
B)False
Q4) A computer crime is committed if an employee inadvertently installs an old database on top of the current one.
A)True
B)False
Q5) Cookies enable an individual to access Web sites without having to sign in every time.
A)True
B)False
Q6) What is a virus? Differentiate between Trojan horses and worms.
Q7) What is meant by denial of service?
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Chapter 11: Information Systems Management
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Sample Questions
Q1) Which of the following is a responsibility of a chief information officer (CIO)?
A) serving as the principal manager of the IS department
B) heading the technology group
C) evaluating new technologies that are relevant to the organization
D) developing processes and information systems (I
E) overseeing the Chief Security Officer (CSO)
Q2) It is the chief information officer's responsibility to establish and communicate the information systems (IS) priorities to the executive group.
A)True
B)False
Q3) In the information system (IS) department, the ________ group manages the process of creating new information systems as well as maintaining existing information systems.
A) operations
B) technology
C) development
D) outsourcing relations
E) networking
Q4) How does outsourcing help reduce costs?
Q5) Describe the typical responsibilities of a chief technology officer (CTO).
Page 13
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Chapter 12: Information Systems Development
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Sample Questions
Q1) Name the stages of the business process management cycle and summarize the activities in each.
Q2) The ________ is a sequence of activities that determine the earliest date by which a project can be completed.
A) exit path
B) cycle route
C) critical path
D) scatter route
E) b-tree path
Q3) ________ set the stage for the requirements for any information systems and applications that need to be created or adapted.
A) Business repositories
B) Business policies
C) Business reports
D) Business process models
E) Business requirements
Q4) What events led to the development of the Systems Development Life Cycle (SDLC)?
Q5) How are tasks scheduled in scrum methodology?
Q6) What are the principles of agile development?
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