Business Administration
Textbook Exam Questions
Course Introduction
Business Administration is a comprehensive course that introduces students to the fundamental concepts and practices essential for effective organizational management. This course covers key areas including management principles, marketing, finance, human resources, operations, and organizational behavior. Through case studies, interactive projects, and theoretical frameworks, students develop practical skills in decision-making, strategic planning, leadership, and communication. The course equips learners with the foundational knowledge and analytical tools required to navigate the dynamic environment of modern businesses and prepares them for diverse roles in corporate, entrepreneurial, and public sector settings.
Recommended Textbook
Foundations of Business 6th Edition by
William M. Pride
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20 Chapters
3720 Verified Questions
3720 Flashcards
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Page 2
Chapter 1: Exploring the World of Business and Economics
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Sample Questions
Q1) ____ is the study of how wealth is created and distributed.
A) Economics
B) Business
C) Marketing
D) Capitalism
E) Finance
Answer: A
Q2) In a socialist economy,key industries owned by the government include all except
A) utilities.
B) communications.
C) food production.
D) banking.
E) transportation.
Answer: C
Q3) Adam Smith argued that the creation of wealth is a proper concern of government.
A)True
B)False
Answer: False
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Page 3
Chapter 2: Ethics and Social Responsibility in Business
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282 Flashcards
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Sample Questions
Q1) After consulting her company's code of ethics,Vera is still unsure of whether or not the decision she is about to make is ethical.Which of the following actions would be most appropriate?
A) Ask her husband what she would do in this situation.
B) Calculate the decision's bottom-line impact and do whatever increases profit the most.
C) Determine whether coworkers,suppliers,and customers would approve of the action.
D) Go with her gut feeling because Vera considers herself to be an ethical individual.
E) Avoid making the decision and any other decision with ethical implications.
Answer: C
Q2) The law that established the Environmental Protection Agency was the
A) National Environmental Policy Act of 1970.
B) Clean Air Amendment of 1970.
C) Resource Recovery Act of 1970.
D) Resource Conservation and Recovery Act of 1984.
E) Clean Air Act Amendment of 1977.
Answer: A
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4
Chapter 3: Global Business
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Sample Questions
Q1) Refer to Thomas Bernerd,Inc.Which of the following options is not one of the steps needed for entering an international market?
A) Contact local government to see if taxes on trade can be waived.
B) Establish an overseas distribution network.
C) Set export prices and payment terms,methods,and techniques.
D) Identify key foreign markets for the product.
E) Identify exportable products.
Answer: A
Q2) The United States sells industrial supplies and materials to many nations around the world.The United States thus engages in A) dumping.
B) tariffing.
C) importing.
D) exporting.
E) deficit trading.
Answer: D
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Chapter 4: Choosing a Form of Business Ownership
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Sample Questions
Q1) The weakness of one partner may be offset by another partner's strength.
A)True
B)False
Q2) About 85 percent of all business firms in the United States are sole proprietorships.
A)True
B)False
Q3) Meganpurchases shares of ownership in General Electric.These shares are referred to as
A) ownership documents.
B) stock.
C) articles of ownership.
D) incorporation.
E) corporate certificates.
Q4) A horizontal merger is a merger between firms in completely unrelated industries.
A)True
B)False
Q5) In your own words,explain the differences among a horizontal merger,a vertical merger,and a conglomerate merger.
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Chapter 5: Small Business,Entrepreneurship,and Franchises
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Sample Questions
Q1) Small businesses operate only in the service industry,not in manufacturing.
A)True
B)False
Q2) In the early days of computers,programmers and designers started businesses in their parents' garages and worked there until they were able to sell enough of their products to move into a location of their own.Anahi and Joelle started a small software and computer hardware.They have filed for a patent on their latest invention and are working on two others.Which of the following statements is correct regarding small business and technical innovation?
A) Small firms produce two-and-a-half times as many innovations as large firms relative to the number of persons employed.
B) Small firms employ a smaller percentage of high-tech workers as scientists,engineers,and computer specialists than medium- and large-sized firms.
C) Large firms produce 16 to 17 times more patents per employee than small patenting firms.
D) Studies show that the incidence of innovation among small-business workers is significantly lower than among workers in large businesses.
Q3) What is a small-business development center (SBDC)?
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Chapter 6: Understanding the Management Process
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Sample Questions
Q1) Managers charged with managing the organization's formal human resources program are ____ managers.
A) human resources
B) general
C) administrative
D) operations
E) financial
Q2) Analytical skills give a manager the ability to identify problems creatively,generate _____ alternatives,and select the "best" alternative to solve problems.
A) reasonable
B) perfect
C) conflicting
D) obscure
Q3) The ability to see the big picture is at the heart of a manager's interpersonal skills. A)True
B)False
Q4) Which of the three leadership styles described in the textbook is the most effective? Support your position.
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Page 8
Chapter 7: Creating a Flexible Organization
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Sample Questions
Q1) The number of subordinates reporting directly to one manager is called
A) the chain of command.
B) a decentralized organization.
C) a centralized organization.
D) the span of control.
E) the management hierarchy.
Q2) An analyst in the corporate finance department at Chase Manhattan Bank has been assigned to an interdepartmental project involving a major client.He must report to two different supervisors the project manager and the manager of his department.This sort of organizational structure is called a ____ structure.
A) network
B) matrix
C) line
D) functional
E) hybrid
Q3) Describe each of the three primary types of committees that exist in business firms.Offer one specific example of each.
Q4) How does delegation impact decentralization or centralization of a firm?
Q5) Identify and discuss the major steps in the delegation process.
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Chapter 8: Producing Quality Goods and Services
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Sample Questions
Q1) The Human Genome Project was instituted in 1990 to determine the DNA sequence of the human genome within 15 years.The project sequenced "euchromatic" regions of the genome.The project was declared complete in April 2003.Since the declaration of completion,research regarding the human genome has continued in order to use the information provided by the initial research to find cures for diseases and understand human development.What are the scientists doing who are currently researching the genome to discover potential uses?
A) Basic research
B) Applied research
C) Development and implementation
D) Research and development
Q2) Leon's responsibility is to ensure that materials used in production are at the right place at the right time.His job involves
A) quality control.
B) lead time planning.
C) operational planning.
D) scheduling.
E) design planning.
Q3) Define design planning.How does it differ from operational planning?
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Page 10
Chapter 9: Attracting and Retaining the Best Employees
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Sample
Questions
Q1) All employers are required by law to provide certain benefits to their employees.An example of such a benefit would be
A) health insurance.
B) unemployment insurance.
C) reduced-price cafeterias.
D) pension programs.
E) life insurance.
Q2) Some union agreements state that current employees must be informed of upcoming new openings.This practice is called job
A) posting.
B) advertising.
C) description.
D) announcement.
E) specification.
Q3) What is the job evaluation process in terms of the wage structure decision?
Q4) The need to enforce the Occupational Safety and Health Act of 1970 led to the creation of OSHA.
A)True
B)False
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Chapter 10: Motivating and Satisfying Employees
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Sample Questions
Q1) What did Elton Mayo discover in the Hawthorne Studies about human factors that led to the birth of the human relations movement in management?
Q2) Ezekiel and Tyrell are commissioned car salesmen who work at a car dealership.Ezekiel is the sole provider for his family of five.His wife is ill and he needs greater income to cover her medical bills.Tyrell just graduated from high school and will attend college in the fall.He has college and housing bills to pay but has several scholarships and grants which substantially reduce the cost of his education,but he would like to save money for grad school.Ezekiel arrives at the dealership every morning before it opens and does not leave until his shift is over.He grows anxious if he only sells a car a day.Tyrell arrives when the dealership opens and leaves when his shift is over.If he only sells two cars a week,he is not concerned.The general manager of the dealership said Ezekiel is more motivated than Tyrell.Which of the following best defines the general manager's comment?
A) Motivation is the reward one gets from working.
B) Motivation is an employee's attitude or feeling about the job.
C) Motivation is the internal process that energizes,directs,and sustains behavior.
D) Motivation is the satisfaction and enthusiasm one gets from one's employment.
Q3) Discuss the five steps of an MBO program.
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12
Chapter 11: Building Customer Relationships Through Effective Marketing
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217 Verified Questions
217 Flashcards
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Sample Questions
Q1) Refer to Your Wish,Inc.Marketing research involves
A) satisfying customers.
B) determining a target market.
C) creating a product mix.
D) interpreting information.
E) product promotion.
Q2) Marketing research,like a marketing information system,involves a continuous process.
A)True
B)False
Q3) MARS Chocolate Company is making an estimate of the amount of candy it expects to sell during the Christmas season based on a specified level of marketing effort.The method MARS uses for forecasting sales includes all of the following except
A) executive judgments.
B) surveys of buyers or sales personnel.
C) time-series analyses.
D) correlation analyses.
E) financial ratios.
Q4) What four main elements does the marketing mix contain?
Page 13
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Chapter 12: Creating and Pricing Products That Satisfy Customers
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281 Flashcards
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Sample Questions
Q1) New products are often immediate successes.
A)True
B)False
Q2) Refer to Everyone's Way,Inc.What type of products is sold at Everyone's Way?
A) Shopping products
B) Business products
C) Specialty products
D) Convenience products
E) Unique products
Q3) William Clark wants to know his breakeven point.His selling price is $20 per unit,his fixed costs are $6,000,and the variable costs per unit are $6.What is his breakeven quantity?
A) 430 units
B) 428.6 units
C) 300 units
D) 425.6 units
E) 50 units
Q4) Would Coca-Cola be a generic brand? Why or why not? How would you expect the package and label of a generic product to look?
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Q5) What are the major phases involved in the new product development process?
Chapter 13: Distributing and Promoting Products
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Sample
Questions
Q1) Any nonpersonal promotional message that is paid for by an identified sponsor and directed to a selected audience is called _____.
A) advertising
B) public relations
C) personal selling
D) publicity
E) sales promotion
Q2) Norton Antivirus provides a ___,which is a return of part of the purchase price of a product to purchasers who return a copy of their receipt and a part of the product container.
A) rebate
B) coupon
C) discount
D) buy-back
Q3) All of the following are benefits of advertising except:
A) effects of certain products may be exaggerated.
B) it is not expensive in reaching a large number of people.
C) it lowers prices due to competition.
D) it pays for news and entertainment programming.
E) it provides job opportunities.
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Chapter 14: Exploring Social Media and E-Business
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154 Flashcards
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Sample Questions
Q1) Social media is used by approximately ____ of online adults.
A) two thirds
B) three fourths
C) 90%
D) 25%
E) one third
Q2) What are KPIs,and what role do they play for a company? What are some typical KPIs that an online retailer might use?
Q3) Website designers,Web masters,and programmers belong to which of the following specialized e-business resources?
A) Human
B) Financial
C) Material
D) Informational
E) Digital
Q4) "Digital natives" have typically grown up with technology and are comfortable sharing information about themselves.
A)True
B)False
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Chapter 15: Using Management and Accounting Information
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Sample Questions
Q1) The process of spreading the cost of a fixed asset over the asset's useful life is called
A) expensing.
B) depreciation.
C) apportioning.
D) crediting.
E) distributing.
Q2) The statement of financial position presents the business firm's assets,liabilities,and owners' equity accounts at the end of an accounting period,such as on December 31,whereas the income statement summarizes operations during a specified accounting period.
A)True
B)False
Q3) The statement of cash flows illustrates the effects on cash of the operating,investing,and financing activities of a company for an accounting period.
A)True
B)False
Q4) Write the accounting equation.Then define each term.
Q5) Why are current assets listed before fixed assets on the balance sheet?
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Chapter 16: Mastering Financial Management
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Sample Questions
Q1) A written order for a bank to pay a third party a stated amount of money on a specified date is a
A) banker's acceptance.
B) letter of credit.
C) bank deposit.
D) line of credit.
Q2) Corporate profits reinvested in the business are called retained earnings.
A)True
B)False
Q3) Assume that the First State Bank of Chicago requires a 20 percent compensating balance on short-term loans.If you borrow $50,000,at least ____ of the loan amount must be kept on deposit at the bank.
A) $4,000
B) $10,000
C) $1,000
D) $20,000
E) $50,000
Q4) What is a budget? How is it used by a business firm?
Q5) Compare the traditional approach to budgeting with the zero-base budgeting approach.
18
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Chapter 17: Understanding Personal Finances and Investments
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Sample Questions
Q1) Which of the following best describes corporate bonds?
A) Short-term debt financing
B) Bank account
C) Long-term equity financing
D) Long-term debt financing
E) Short-term equity financing
Q2) What are the most conservative of all investments?
A) Municipal bonds
B) Bank accounts
C) Common stocks
D) Corporate bonds
E) Mutual funds
Q3) Since Mike and Carol are nearing retirement age,they are concerned with the need for their investments to provide income.If you were a financial planner,which of the following would you not recommend to Mike and Carol as an investment?
A) Blue-chip stocks known for paying dividends
B) Stocks of high-growth companies
C) Corporate bonds
D) Government bonds
E) Certificates of deposit
Page 19
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Chapter 18: Enhancing Union-Management Relations
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Sample Questions
Q1) Which of the following is a benefit for management that results from union-management partnerships?
A) More decision-making opportunities
B) More responsibility
C) More credibility
D) Lower costs
E) Less supervision
Q2) Unions derive their negotiating power from two sources: laws that guarantee and regulate negotiations and
A) lobbyists on Capitol Hill.
B) strong union leadership.
C) financial gifts from supporters.
D) the number of union members.
E) public support of higher wages.
Q3) What was the major accomplishment of the Industrial Workers of the World union?
A) Play a major role in politics
B) Make the AFL seem less threatening
C) Keep labor unions from growing
D) Prevent the use of strikes
E) Demand a reduced workday
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Chapter 19: Risk Management and Insurance
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Sample Questions
Q1) What type of risk is uninsurable?
A) Speculative
B) Avoidable
C) Pure
D) Financial
Q2) DeToya Blackburn,owner of DeTo Black Music Supplies,Inc.,has had her business up and running for just nine months.A large fire a few blocks away destroyed two small businesses and has made DeToya more concerned about the risk she endures with her own business.DeToya's inventory of musical instruments,sheet music,and repair tools for proper instrument repair could all be destroyed if a similar disaster were to occur in her own business.Due to the DeToya's reliance on the income that the shop generates and the risk associated with potential disaster,she has contacted Tom Sanders,an insurance agent,about insuring DeTo Black Music Supplies from a disaster such as fire.What type of risk would DeToya suffer if her business caught fire?
A) Pure
B) Managed
C) Speculative
D) Shifted
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Chapter 20: Business Law regulation and Taxation
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Sample Questions
Q1) What is the name given to an agreement that results from the actions of the parties rather than an exchange of specific promises?
A) Express contract
B) Void contract
C) Implied contract
D) Unenforceable contract
Q2) Which of the following entities creates statutes?
A) Judges
B) Presidents
C) Congress
D) Government agencies
Q3) Which of the following is a tax an individual would not pay but a business might pay?
A) Federal income taxes
B) State income taxes
C) Personal property taxes
D) Unemployment tax
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