Business Administration
Test Preparation
Course Introduction
Business Administration is an interdisciplinary course that introduces students to the foundations of managing and operating businesses in diverse industries. The course covers core concepts such as organizational structure, management functions, marketing principles, financial analysis, human resource management, and strategic planning. Emphasizing practical case studies and real-world examples, students learn decision-making skills, effective communication, leadership techniques, and problem-solving approaches relevant for success in the dynamic business environment. By the end of the course, students gain a comprehensive understanding of business operations and are equipped with tools to address modern organizational challenges.
Recommended Textbook
Future of Business 3rd Canadian Edition by Norm Althouse
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16 Chapters
2162 Verified Questions
2162 Flashcards
Source URL: https://quizplus.com/study-set/401 Page 2
Chapter 1: understanding Evolving Economic Systems and Competition
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145 Verified Questions
145 Flashcards
Source URL: https://quizplus.com/quiz/7009
Sample Questions
Q1) In a large metropolitan market,it is relatively easy to set up a law office.The ease of entry explains why you will find hundreds of lawyers listed in the Toronto phone book.Each lawyer is a close substitute for another but with slight differences.Which of the following market structures best describes the one in which lawyers operate?
A) monopolistic competition
B) pure competition
C) oligopoly
D) perfect monopoly
Answer: A
Q2) Laron Kelly recently quit his job as a car salesperson and is now trying to find a job with another car dealership.This is an example of which type of unemployment?
A) structural
B) frictional
C) recessionary
D) fiscal
Answer: B
Q3) ____________________ are the resources used to produce goods and services.
Answer: Factors of production
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Chapter 2: the Global Marketplace and Governments Roles
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121 Verified Questions
121 Flashcards
Source URL: https://quizplus.com/quiz/7010
Sample Questions
Q1) Which of the following is one of the advantages associated with multinational corporations?
A) They have easy access to financial resources.
B) They have the ability to shift production from one country to another.
C) They have no need to be concerned about foreign currency regulations.
D) They have no need to worry about social and cultural issues.
Answer: B
Q2) The BC Cherry Growers sells much of its locally grown produce to Taiwan.Which of the following would be the easiest and least expensive way for the growers' association to sell to global markets?
A) licensing
B) importing
C) exporting
D) contract manufacturing
Answer: C
Q3) If Syria gives Lebanon a tariff advantage over other countries,Lebanon has been given a biased tariff.
A)True
B)False
Answer: False
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Chapter 3: Social Trends, social Responsibility, and Making
Ethical Decisions in Business
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134 Verified Questions
134 Flashcards
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Sample Questions
Q1) ____________________ encourages racial cross-cultural understanding and discourages hatred,discrimination,and violence.
Answer: Multiculturalism
Q2) Older consumers are best described by which of the following?
A) They have part-time employment to add to their incomes.
B) They are the most significant group with respect to their consumerism.
C) They enjoy spending freely in their retirement years.
D) They are reluctant to spend money unless they can make cash purchases.
Answer: A
Q3) According to management expert Peter Drucker,what are the basic dimensions of social responsibility?
Answer: legality and responsibility
Q4) Which of the following statements about whistle blowers is most accurate?
A) The protection for whistle blowers in Canada is primarily related to health and safety issues.
B) A whistle blower must be an employee of the organization.
C) There have been very few reported instances of whistle blowing in Canada.
D) There is no protection for whistle blowers in Canada.
Answer: A
Page 5
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Chapter 4: Using Technology to Manage Information and for Business Success
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116 Verified Questions
116 Flashcards
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Sample Questions
Q1) How do salespeople benefit from the development of virtual private networks?
Q2) What are the responsibilities of a CIO?
Q3) Intranets are essentially mini-Internets that operate behind which of the following to prevent unauthorized access?
A) a modem synthesizer
B) a communications buffer
C) a network barrier=
D) a firewall
Q4) Which of the different management support systems provides the strongest support for telecommuters?
Q5) Which of the following BEST describes virtual private networks?
A) They require a significant investment in Internet infrastructure in order to operate efficiently.
B) They are least useful to people who regularly work outside the office.
C) They connect two or more private networks using a public network.
D) They dramatically increase a company's communications cost.
Q6) According to your text,"Networks include clients and servers." What are clients and servers?
6
Q7) What kind of software system would be used for answering "what if" questions?
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Chapter 5: Forms of Business Ownership
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) Thom Georges wants to open a store to sell antique architectural features that he can salvage from old houses being torn down.He has an eye for the kind of doors,windows,mantels,and so forth that decorators want,but he does not have all the funding he needs.He has invited his parents to invest $40,000 in the enterprise.He has told them that if they do invest,they would have liabilities in the firm equal to but no greater than their investment.Georges is trying to get them to form which of the following?
A) a limited partnership
B) a joint venture
C) a cooperative
D) a general partnership
Q2) In a ____________________ partnership,partners have unlimited liability for all of the firm's business obligations and control its operations.
Q3) Buying a franchise is not as important a growth strategy today as it was in the 1960s. A)True B)False
Q4) A ____________________ is the combining of two or more firms to form one new company.
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Page 7
Chapter 6: Entrepreneurship and Small Business
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112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/7014
Sample Questions
Q1) One of the reasons women start their own firms is a frustration with their current work environment.
A)True
B)False
Q2) Jeff Arnold and Reggie Bradford created WebMD,an Internet provider of health care information.Early in the development of this high-growth company,Arnold and Bradford attracted a group of investors who provided them with money needed to acquire other Internet companies with similar missions.What is the investment group called?
A) angel investors
B) entrepreneurial capitalists
C) equity entrepreneurs
D) investment counsellors
Q3) One form of business ownership involves ____________________,a form of business financing consisting of funds raised through the sale of stock.
Q4) What are the two leading reasons that women start their own firms?
Q5) The ____________________ is the main government agency that assists small businesses with advice and financial assistance.
Q6) What is the most popular type of small business?
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Chapter 7: Management and Leadership in Todays Organizations
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142 Verified Questions
142 Flashcards
Source URL: https://quizplus.com/quiz/7015
Sample Questions
Q1) The short-range planning that details the methods of current operations and is usually done by supervisory management is called ____________________ planning.
Q2) A manager who turns over all authority and control to the group is using a ____________________ leadership style.
Q3) Feedback is an important part of which of the following functions of management?
A) leadership
B) planning
C) coordinating
D) controlling
Q4) The manager of a chain of dry-cleaning stores gathers the competitions' advertisements for analysis and review.She needs these data to help the chain devise its own advertising strategy.The manager is acting in which role?
A) interpersonal
B) organizational
C) functional
D) informational
Q5) Managerial skills fall into four basic categories.What are they?
Q6) List the three types of participative leadership.
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Chapter 8: Designing Organizational Structures
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149 Verified Questions
149 Flashcards
Source URL: https://quizplus.com/quiz/7016
Sample Questions
Q1) Which of the following identifies the goal to redesign business processes to achieve improvements in cost control,product quality,and customer service?
A) redesigning
B) downsizing
C) reengineering
D) reprocessing
Q2) The nature of the task and the location of the workers affect the size of a manager's span of control.
A)True
B)False
Q3) Which of the following statements BEST describes the managerial hierarchy?
A) The lower a manager,the more power he or she has.
B) The amount of power decreases as you move up the managerial hierarchy.
C) The number of employees decreases as you move down the managerial hierarchy.
D) The managerial hierarchy is also called the management pyramid.
Q4) List the three basic types of work teams.
Q5) Briefly define accountability.
Q6) List the three structural building blocks used in designing an efficient and effective organizational structure.
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Chapter 9: Motivating Employees
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114 Verified Questions
114 Flashcards
Source URL: https://quizplus.com/quiz/7017
Sample Questions
Q1) Which of the following is NOT one of the current trends in business management today?
A) helping employees achieve a balance between their work responsibilities and their personal obligations
B) application of the expectancy theory
C) employee ownership
D) education and training to raise employees' feelings of self-worth
Q2) Which of the following theories suggest that workers respond to attention from superiors,and they like their opinions to be valued?
A) the Hawthorne effect
B) the equity theory
C) Theory X
D) scientific management
Q3) How can managers use the equity theory to improve worker satisfaction?
Q4) Job enlargement means the redesign of a job to increase its responsibility and challenge.
A)True
B)False
Q5) List the five levels of needs on Maslow's hierarchy of needs.
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Chapter 10: Managing Human Resources and Labour Relations
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133 Verified Questions
133 Flashcards
Source URL: https://quizplus.com/quiz/7018
Sample Questions
Q1) Mr.Smythe uses communication and persuasion as his tools to help unions and employers negotiate.Smythe can suggest compromises but cannot issue a binding decision.He is performing which of the following roles?
A) arbitrator
B) mediator
C) conciliator
D) certifier
Q2) Which of the following describes an apprenticeship?
A) It is commonly found in the unskilled trades of plumbing and electrical work.
B) It does not involve classroom training.
C) It can last as long as four years.
D) It is a form of off-the-job training.
Q3) The internal labour market is made up of all employees in an industry.
A)True
B)False
Q4) A shop steward represents union members who have complaints to management. A)True B)False
Page 12
Q5) What is the tactic most frequently used by unions to pressure employers into agreeing to a union's demands?
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Chapter 11: Achieving World-class Operations Management
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136 Verified Questions
136 Flashcards
Source URL: https://quizplus.com/quiz/7019
Sample Questions
Q1) Operations management is BEST described as which of the following?
A) the management of the production conversion process
B) a combination of strategic and tactical management activities
C) the process of turning product research into new product development
D) how the firm is managed on a day-to-day basis
Q2) In the production of cornmeal for baking,corn is ground.This conversion process is an example of which of the following processes?
A) process manufacturing
B) production segregation
C) the assembly process
D) consumer product conversion
Q3) In which of the following type of production are goods produced using mass-production techniques up to a point,then production is custom tailored to the needs or desires of individual customers?
A) individualized production
B) niche manufacturing
C) mass customization
D) just-in-time production
Q4) What are the two basic processes for converting inputs into outputs?
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Chapter 12: Understanding the Customer
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140 Verified Questions
140 Flashcards
Source URL: https://quizplus.com/quiz/7020
Sample Questions
Q1) Aldon Lenski is opening a business to sell flowering bulbs over the Internet.As he decides what to charge for a package of ten bulbs,Lenski will calculate his fixed and variable costs.At this point,Lenski will be developing which of the following strategies?
A) possession
B) pricing
C) place
D) promotion
Q2) Every time Evangeline Kryl buys a Subway sandwich,she gets a stamp on a card that she carries in her wallet.When the card is full,she gets a free sandwich.This sort of program is an example of which of the following strategies?
A) convenience selling
B) transactional marketing
C) relationship marketing
D) exchange targeting
Q3) What kind of segmentation is the publisher of Golf Digest magazine using?
Q4) What is the primary focus of not-for-profit marketers?
Q5) According to your text,in what kind of research are Information Resources,Inc.and A.C.Nielsen Company market leaders?
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Chapter 13: Creating Marketing Strategies
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174 Verified Questions
174 Flashcards
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Sample Questions
Q1) Staff Resources makes industrial uniforms for people in the medical and dental professions.Staff Resources has total fixed costs of $200,000.The fixed-cost contribution for each uniform is $10.How many uniforms does Staff Resources need to sell before it breaks even?
Q2) Products such as cotton,wheat,iron ore,and soybeans,that have undergone little or no processing and become inputs for another product are____________________.
Q3) Which of the following explains how marketers are making the new-product development process faster?
A) by using a price-skimming strategy
B) by introducing products into the growth stage of the product life cycle
C) by using new-product research gathered on the Internet
D) be eliminating the screening stage
Q4) ____________________,sales representatives of manufacturers and wholesalers,are usually hired on a commission basis.
Q5) A good marketing strategy should carry a product through all stages of the product life cycle.
A)True
B)False
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Chapter 14: Using Financial Information and Accounting
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133 Verified Questions
133 Flashcards
Source URL: https://quizplus.com/quiz/7022
Sample Questions
Q1) In accounting,every transaction must be recorded as two entries.This system is known as which of the following?
A) dual-notation bookkeeping
B) double-entry bookkeeping
C) double-decker bookkeeping
D) accounting-cycle bookkeeping
Q2) To ensure accuracy and consistency in the way financial information is reported,accountants have historically followed which of the following rules?
A) generally accepted accounting principles
B) comparable accounting standards
C) accounting rules and principles
D) principled accounting procedures
Q3) The Kosov School teaches adults how to communicate in a foreign language in a period of weeks.The school's debt-to-equity ratio is 120 percent.Which of the following interpretations is represented by the ratio?
A) The school has surplus retained earnings.
B) The school is very liquid.
C) The school has more debt than equity.
D) The school has high accrued expenses.
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Page 16
Chapter 15: Understanding Money, financial Institutions, and
the Securities Markets
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149 Verified Questions
149 Flashcards
Source URL: https://quizplus.com/quiz/7023
Sample Questions
Q1) Which of the following BEST describes a mutual fund?
A) It does not have a stated investment goal.
B) It is professionally managed.
C) It offers lower returns than individually managed accounts.
D) It is not a good way to hold a diversified stock portfolio.
Q2) Which of the following type of bonds are high-risk,high-return bonds that were often used to finance mergers and acquisitions in the 1980s?
A) takeover bonds
B) junk bonds
C) venture capital bonds
D) discount bonds
Q3) Blackwell Investments specializes in acting as an intermediary in taking companies public.This financial middleman is an example of which of the following roles?
A) a stockbroker
B) a commercial banker
C) an investment banker
D) a transfer agent
Q4) What is the most important function of the Bank of Canada?
Q5) What is the commonly assigned principal for all corporate bonds?
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Chapter 16: Managing the Firms Finances
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144 Verified Questions
144 Flashcards
Source URL: https://quizplus.com/quiz/7024
Sample Questions
Q1) The financial planning process begins with which of the following?
A) budgeting
B) expert systems
C) financial forecasts
D) brainstorming
Q2) Which of the following statements describes an advantage inherent in equity financing?
A) The company is not required to repay equity.
B) Interest is tax-deductible.
C) A firm has an obligation to pay dividends.
D) Equity has a maturity date.
Q3) Financial managers are BEST described by which of the following?
A) They focus on profit maximization.
B) They track how money is flowing into and out of the firm.
C) They play such an important organizational role that they often are called operations managers.
D) They are not typically involved in long-term strategic planning.
Q4) A short-term forecast is also called an operating plan.
A)True
B)False
Page 18
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