Business Administration
Test Bank
Course Introduction
Business Administration is a multidisciplinary field that encompasses the principles and practices involved in managing and operating organizations effectively. This course introduces students to key areas such as management, finance, marketing, human resources, and organizational behavior, emphasizing strategic decision-making, problem-solving, and leadership skills. Through case studies and practical applications, students will develop a comprehensive understanding of how businesses function in local and global environments, preparing them for various roles in corporate, entrepreneurial, and nonprofit settings.
Recommended Textbook
Strategic Management A Competitive Advantage Approach Concepts and Cases 14th Edition by
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11 Chapters
1337 Verified Questions
1337 Flashcards
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Page 2
Chapter 1: The Nature of Strategic Management
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131 Verified Questions
131 Flashcards
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Sample Questions
Q1) An important activity in ________ is taking corrective action.
A) strategy evaluation
B) strategy implementation
C) strategy formulation
D) strategy leadership
E) all of the above
Answer: A
Q2) The terms strategic management and strategic planning are synonymous in this text.
A)True
B)False
Answer: True
Q3) The Internet has transferred power from ________ to ________.
A) businesses, individuals
B) governments, businesses
C) individuals, businesses
D) businesses, governments
E) individuals, governments
Answer: A
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Page 3
Chapter 2: The Business Vision and Mission
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113 Verified Questions
113 Flashcards
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Sample Questions
Q1) According to Vern McGinnis, an effective mission statement should define what the organization is and what the organization aspires to be.
A)True
B)False
Answer: True
Q2) The ideal length of a vision statement is
A) one page.
B) several paragraphs.
C) one sentence.
D) several sentences.
E) as long as is necessary to convey the message.
Answer: C
Q3) According to Campbell and Yeung, what is/are most likely associated with behavior and the present?
A) Mission
B) Values
C) Long-term objectives
D) Vision
E) Possibilities
Answer: A
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Chapter 3: The External Assessment
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127 Verified Questions
127 Flashcards
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Sample Questions
Q1) Whenever new firms can easily enter a particular industry, the intensity of competitiveness among firms tends to
A) stay the same.
B) increase.
C) decrease.
D) neutralize.
E) fluctuate.
Answer: B
Q2) To perform an external audit, a company first must gather competitive intelligence and information about social, cultural, demographic, environmental, economic, political, legal, governmental, and technological trends.
A)True
B)False
Answer: True
Q3) Political, governmental, and legal factors can represent key threats or opportunities for both small and large organizations.
A)True
B)False
Answer: True
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Page 5
Chapter 4: The Internal Assessment
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132 Verified Questions
132 Flashcards
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Sample Questions
Q1) The three all-encompassing internal resource categories used in the Resource-Based View are physical resources, human resources, and
A) financial resources.
B) shareholder resources.
C) organizational resources.
D) non-renewable resources.
E) technological resources.
Q2) ________ is a commonly used approach to determine R&D budget allocations.
A) Financing as many project proposals as possible
B) Using the percentage of sales method
C) Budgeting for R&D about what competitors spend
D) Deciding how many successful new products are needed
E) All of the above
Q3) The times-interest-earned ratio would be classified as a(n)
A) activity ratio.
B) leverage ratio.
C) profitability ratio.
D) liquidity ratio.
E) growth ratio.
Q4) Define cultural products, and give six examples of them.
Page 6
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Chapter 5: Strategies in Action
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131 Verified Questions
131 Flashcards
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Sample Questions
Q1) First mover advantage refers to the benefits a firm may achieve by entering a new market or developing a new product or service prior to rival firms.
A)True
B)False
Q2) Deutsche Bank's entrance into the casino business in Las Vegas is an example of related diversification.
A)True B)False
Q3) Cooperative arrangements and joint ventures between competitors are becoming increasingly popular.
A)True
B)False
Q4) Most companies favor related diversification strategies in order to exploit common use of a well-known brand name.
A)True
B)False
Q5) Differentiation guarantees competitive advantage.
A)True B)False
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Chapter 6: Strategy Analysis and Choice
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113 Verified Questions
113 Flashcards
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Sample Questions
Q1) A positive feature of QSPM is that sets of strategies can be examined sequentially or simultaneously.
A)True
B)False
Q2) Describe the tactics that have been used by politicians that can also aid strategists.
Q3) Today boards of directors are composed mostly of outsiders who are becoming more involved in an organization's strategic management.
A)True
B)False
Q4) Conservative strategies in a SPACE Matrix most often include product development, market development, market penetration and related diversification.
A)True
B)False
Q5) Having no temporal qualities, the BCG Matrix is a snapshot of an organization at a given point in time.
A)True
B)False
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Page 8
Chapter 7: Implementing Strategies: Management and Operations Issues
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122 Verified Questions
122 Flashcards
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Sample Questions
Q1) The most complex of all organizational structures is a matrix structure.
A)True
B)False
Q2) Which approach for managing and resolving conflict involves ignoring the problem in hopes that the conflict will resolve itself?
A) Avoidance
B) Resistance
C) Compliance
D) Defusion
E) Confrontation
Q3) Medium-sized firms tend to use which type of structure?
A) Divisional
B) Matrix
C) SBU
D) Functional
E) Centralized
Q4) A force change strategy is plagued by low commitment and high resistance.
A)True
B)False
Q5) Discuss the do's and don'ts in developing organizational charts.
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Chapter 8: Implementing Strategies: Marketing, Financeaccounting,
RD, and MIS
Issues
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114 Verified Questions
114 Flashcards
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Sample Questions
Q1) The attitude of U.S. firms toward research and development is best described by which of the following?
A) The veil of secrecy is being lifted, resulting in more collaboration.
B) Firms are more cutthroat than ever and less cooperative with each other.
C) Firms are less interested in working with universities.
D) Firms are spending less in total research and development expenditures.
E) Firms are less involved with research consortia than ever.
Q2) Why is market segmentation an important variable in the strategy-implementation process?
A) Company strategies do not require increased sales through new markets and products.
B) It allows a firm to operate with no resources.
C) It directly affects marketing mix variables.
D) It allows a firm to minimize per-unit profits and per-segment sales.
E) All of the above
Q3) A conservative rule of thumb for measuring the value of a firm is to establish a business' worth to be 10 times the firm's most current annual profit.
A)True
B)False
Page 10
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Chapter 9: Strategy Review, Evaluation, and Control
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114 Verified Questions
114 Flashcards
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Sample Questions
Q1) Too much emphasis on evaluating strategies
A) may be expensive and counterproductive.
B) is not possible - the more emphasis the better.
C) is good for morale, as employees like being closely evaluated.
D) is always advised if the firm can afford it.
E) is worse than too little or no evaluation.
Q2) Discuss the different perspectives and concerns of the Balanced Scorecard.
Q3) According to researchers, all of the following encourage individuals to accept change EXCEPT
A) when they have a cognitive understanding of the changes
B) when they have a sense of control over the situation
C) when they have an awareness that necessary actions are going to be taken to implement change
D) when they participate in strategy-evaluation activities
E) when the nature, types, and speed of changes overpower their ability and capacity to adapt
Q4) Each year, Fortune publishes strategy-evaluation research on both the United States and other countries.
A)True
B)False
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Chapter 10: Business Ethicssocial
Responsibilityenvironmental Sustainability
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) General Electric achieved $20 billion in sales in 2011 in eco-friendly technologies including all of the following EXCEPT
A) agricultural silicon that cuts the amount of water used in spraying fields.
B) software that provides centralized control over power consumption.
C) cleaner coal-fired power plants.
D) a diesel-and-electric hybrid locomotive.
E) agricultural silicon that cuts the amount of pesticide used in spraying fields.
Q2) Firms can continue to get away with placing "green" terminology on their products and labels because there are still no legal or generally accepted definitions of terms like "organic," "green," "safe," or "earth-friendly."
A)True
B)False
Q3) Good ethics is not a prerequisite for good strategic management.
A)True
B)False
Q4) Within an organization, who is responsible for providing ethics leadership?
Q5) Discuss how Japan is dealing with problems associated with an aging and shrinking workforce.
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Chapter 11: Globalinternational Issues
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) The availability, depth, and reliability of economic and marketing information in different countries vary extensively.
A)True
B)False
Q2) Strengths of competitors in foreign lands are often ________, and weaknesses are often ________.
A) overestimated; overestimated
B) overestimated; underestimated C) underestimated; underestimated D) underestimated; overestimated
E) made too much of; ignored
Q3) Discuss at least five potential advantages to initiating, continuing, and/or expanding international operations.
Q4) One aspect of the global challenge faced by U.S. business involves the complications of having to deal with two or more monetary systems.
A)True
B)False
Q5) Discuss some things firms can do to diminish the risk of doing business internationally.
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