Business Administration
Question Bank
Course Introduction
Business Administration is an interdisciplinary field that covers the fundamental principles and practices needed to manage organizations effectively in a dynamic business environment. This course introduces students to key areas such as management, marketing, finance, operations, and human resources, emphasizing strategic decision-making and problem-solving skills. Through case studies, group projects, and practical applications, students develop a strong foundation in leadership, organizational behavior, and business ethics, preparing them for diverse roles in various industries or for advanced study in specialized business disciplines.
Recommended Textbook
The Art of Leadership 5th Edition by George Manning
Available Study Resources on Quizplus
11 Chapters
723 Verified Questions
723 Flashcards
Source URL: https://quizplus.com/study-set/2786
Page 2
Chapter 1: The Importance of Leadership: Setting the Stage
Available Study Resources on Quizplus for this Chatper
33 Verified Questions
33 Flashcards
Source URL: https://quizplus.com/quiz/55520
Sample Questions
Q1) Ruler-type leaders include:
A) Buddha, Marx, and Aristotle
B) Newton, Michelangelo, and Edison
C) Elizabeth I, Napoleon, and Washington
Answer: C
Q2) The three basic types of leaders are:
A) Heroes, rulers, and teachers
B) Democrats, Republicans, and Independents
C) Progressives, traditionalists, and moderates
Answer: A
Q3) The primary purpose of management is to ______; The primary function of leadership is to ______.
A) make policy; implement policy
B) establish rules; enforce rules
C) provide order and consistency; produce change and movement
D) None of these
Answer: C
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: The Road Ahead: Challenge and Charge
Available Study Resources on Quizplus for this Chatper
17 Verified Questions
17 Flashcards
Source URL: https://quizplus.com/quiz/55510
Sample Questions
Q1) _________ wrote, "People always take a reading on the person in charge. So when it comes to building commitment, you must lead by example, just as commanders must show courage if they want soldiers showing bravery on the battlefield."
A) Elizabeth I
B) Price Pritchett
C) Catherine II
D) George Patton
E) Isabella I
Answer: B
Q2) Lincoln's knowledge of the American people and his ability to use humor and wit to communicate without rancor are examples of understanding people and the art of persuasion.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Leadership Variables
Available Study Resources on Quizplus for this Chatper
79 Verified Questions
79 Flashcards
Source URL: https://quizplus.com/quiz/55519
Sample Questions
Q1) _________ is an example of a visionary statement by _________.
A) "Seek first to understand"; Will Rogers
B) "Where do you want to go today?"; Bill Gates
C) "A mechanic in the White House"; Ross Perot
D) "Make my day"; Clint Eastwood
E) "A chicken in every pot"; Martha Stewart
Answer: B
Q2) Concern for others requires _________ and ________, and the result is ________, which is the foundation of _________.
A) Experience; fortitude; learning; survival
B) Patience; listening; trust; loyalty
C) Discussion; contemplation; education; expression
D) Time; place; emotion; community
E) None of these
Answer: B
Q3) Todd McFarlane's leadership success could be traced to:
A) Business location and financial management
B) Willingness to take a risk and focus on what he could control
C) Start up capital and delegation skills
Answer: B
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: The Power of Vision
Available Study Resources on Quizplus for this Chatper
52 Verified Questions
52 Flashcards
Source URL: https://quizplus.com/quiz/55518
Sample Questions
Q1) Motives for assuming the tasks of leadership are:
A) Tension reduction, wealth creation, and security
B) Power, achievement, and affiliation
C) Gaining health, wealth, and social position
D) Mechanistic, idealistic, and chauvinistic
E) None of these
Q2) Values are used to measure the rightness and wrongness of a leader's direction.
A)True
B)False
Q3) Eliminating _______ pushes idea creation and decision-making out of headquarters and into the field.
A) Layers of management
B) Formal titles
C) Pay bonuses
D) Performance reviews
E) None of these
Q4) Flat organizational cultures tend to increase costs, slow down the transmittal of communication, and undermine employee commitment.
A)True
B)False
Page 6
To view all questions and flashcards with answers, click on the resource link above.
Chapter 5: The Importance of Ethics
Available Study Resources on Quizplus for this Chatper
73 Verified Questions
73 Flashcards
Source URL: https://quizplus.com/quiz/55517
Sample Questions
Q1) Each of the following statements is an ethical judgment, except:
A) It is wrong to steal
B) Democracy is a good system of government
C) The discovery of truth should be the scientist's goal
D) Man is an animal
Q2) With power to set policy and make decisions, the leader can create a place that attracts and rewards the best in both ethical conduct and business performance.
A)True
B)False
Q3) Ethical problems in the workplace include issues of quality, safety, property and human relationships.
A)True
B)False
Q4) Leaders who treat people as merely a means to achieve the leader's goals are following the philosophies of Immanuel Kent and John Gardner.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
Chapter 6: The Empowerment of People
Available Study Resources on Quizplus for this Chatper
77 Verified Questions
77 Flashcards
Source URL: https://quizplus.com/quiz/55516
Sample Questions
Q1) The ________ reports U.S. companies are experiencing ________ results using quality improvement efforts to improve business performance.
A) "Wall Street Journal"; negative
B) "Business Roundtable"; mixed
C) Harvard Business School; positive
D) Government Accounting Office; positive
E) None of these
Q2) The sequence of support for the servant leader is:
A) Customers and clients serve company personnel; company personnel serve top management
B) Top executives serve managers and supervisors, who serve front-line workers, who serve customers and clients
C) Everyone serves top executives
D) Front line workers serve everyone
E) None of these
Q3) The leadership philosophy of the U.S. military is caring and servant leadership based on the principle, "mission first, soldiers always."
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
Page 8
Chapter 7: Leadership Principles
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/55515
Sample Questions
Q1) The ________ rule for team size means ________.
A) Critical mass; size is important
B) Less is more; power comes from a few
C) Democratic; the leader chooses the participants
D) 3 meetings; any problem can be solved with 3 meetings
E) Two pizzas; if a team can't be fed by 2 pizzas, it is too big
Q2) The experience of _________ as described by Mihaly Csikszentmihalyi is caused by _________.
A) Happiness; money and power
B) Security; work benefits and job seniority
C) Flow; the confluence of challenge and skill
D) Success; social status and material wealth
E) Depression; loss of purpose in life
Q3) Group member roles that reduce group success are:
A) Ego tripper, negative artist
B) Above it all, aggressor
C) Jokester, avoider
D) All of these
E) None of these
To view all questions and flashcards with answers, click on the resource link above.
Page 9
Chapter 8: Understanding People
Available Study Resources on Quizplus for this Chatper
86 Verified Questions
86 Flashcards
Source URL: https://quizplus.com/quiz/55514
Sample Questions
Q1) Physical and emotional needs that motivate behavior include:
A) Survival and security
B) Belonging and respect
C) Self-fulfillment
D) All of these
E) None of these
Q2) In France, _________ be punctual; in ________, don't expect punctuality; in Great Britain, don't ________.
A) Don't; Spain; cross your arms
B) Do; Japan; make the American sign for okay with thumbs and forefinger
C) Do; Spain; ask personal questions
D) Never; Italy; discuss the monarchy
E) None of these
Q3) _________ and ________ bring international good will and help Cirque du Soleil prevent many of the difficulties global brands often face when spanning cultures.
A) Money; gifts
B) Power; prestige
C) Community participation; outreach
D) Government service; support
To view all questions and flashcards with answers, click on the resource link above.
Page 10
Chapter 9: Multiplying Effectiveness
Available Study Resources on Quizplus for this Chatper
73 Verified Questions
73 Flashcards
Source URL: https://quizplus.com/quiz/55513
Sample Questions
Q1) The question(s) that should be answered in the affirmative when selecting employees and designing work are:
A) Can one perform the work at the proficiency required?
B) Does one want to do the work at the proficiency required?
C) Is there a good psycho-social fit between the worker and the job?
D) All of these
Q2) The message of the mask is:
A) The importance of self-concept
B) The importance of art
C) The importance of time
D) The importance of power
E) None of these
Q3) The successful manger today:
A) Must be effective at both oral and written communication
B) Must have stamina to work long hours at an intense pace
C) Must be able to handle work characterized by fragmentation, brevity and variety
D) Must have good human relation skills
E) All of these
To view all questions and flashcards with answers, click on the resource link above.
Chapter 10: Developing Others
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/55512
Sample Questions
Q1) Strong cultural forces must be appreciated when leading organizational change including:
A) Risk
B) Assumptions
C) Values
D) Beliefs
E) Assumptions, values, and beliefs
Q2) The self-fulfilling prophecy shows that ________ performers are ________, not
A) Top; natural-born; grown
B) High; developed; born
C) Poor; motivated; lazy
D) Low; deficient; developed
E) None of these
Q3) Leadership development, technical procedures, and information technology are the three most cited types of training in the U.S. workplace.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Performance Management
Available Study Resources on Quizplus for this Chatper
53 Verified Questions
53 Flashcards
Source URL: https://quizplus.com/quiz/55511
Sample Questions
Q1) _________ elements are important for effective discipline including ________, ________, and ________.
A) 12; judge; jury; accused
B) 9; time; place; method
C) 6; facts; deliberation; verdict
D) 3; defined roles and responsibilities; clear rules and guidelines; effective corrective action
E) None of these
Q2) Behavior modification is a technique to:
A) Overcome prejudice
B) Control minds
C) Improve performance
D) None of these
Q3) Effective performance of any job requires:
A) Leadership and luck
B) Intelligence and dexterity
C) Setting objectives and measuring results
D) None of these
To view all questions and flashcards with answers, click on the resource link above. Page 13