

Business Administration
Pre-Test Questions
Course Introduction
Business Administration is a multidisciplinary field that focuses on the planning, organizing, directing, and controlling of business operations and resources to achieve organizational goals effectively and efficiently. This course provides an overview of key management concepts, foundational knowledge in areas such as marketing, finance, human resources, operations, and strategic decision-making. Students will explore the roles and responsibilities of business leaders, understand ethical and legal considerations in business, and analyze how organizations adapt to changing global environments. Emphasis is placed on developing problem-solving, leadership, communication, and analytical skills essential for success in todays dynamic business landscape.
Recommended Textbook
Strategic Management and Business Policy 13th Edition by Thomas L. Wheelen
Available Study Resources on Quizplus 12 Chapters
1260 Verified Questions
1260 Flashcards
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Page 2

Chapter 1: Basic Concepts in Strategic Management
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109 Verified Questions
109 Flashcards
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Sample Questions
Q1) When an organization is evaluating its strategic position, which is NOT one of the strategic questions that an organization must ask itself?
A)Where is the organization now?
B)How can functional and operational areas be improved?
C)If no changes are made, where will the organization be in one year?
D)If the evaluation is negative, what specific actions should management take?
E)If no changes are made, where will the organization be in 10 years?
Answer: B
Q2) The internal environment includes the variables of opportunities and threats.
A)True
B)False
Answer: False
Q3) A hierarchy of strategy emphasizes the need for the three levels of strategy to complement and support one another.
A)True
B)False
Answer: True
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Chapter 2: Corporate Governance
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Sample Questions
Q1) The function of a nominating committee is to
A)find board members who have compatible viewpoints with management.
B)find outside board members for election by the stockholders.
C)search for internal employees who would provide valuable insight into the working operations of the corporation.
D)search for candidates who could bring prestige to the board.
E)find inside board members for election by the stockholders.
Answer: B
Q2) Explain the difference between a direct and indirect interlocking directorate.
Answer: A direct interlocking directorate occurs when two firms share a director or when an executive of one firm sits on the board of a second firm.An indirect interlock occurs when two corporations have directors who also serve on the board of a third firm.
Q3) In turbulent environments, the best type of planning is
A)top-down strategic planning.
B)bottom-up strategic planning.
C)horizontal strategic planning
D)concurrent strategic planning.
E)composite strategic planning.
Answer: A
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Page 4

Chapter 3: Ethics and Social Responsibility in Strategic Management
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97 Flashcards
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Sample Questions
Q1) Specific changes reported by CEOs in a survey by the Business Roundtable Institute for Corporate Ethics included all of the following EXCEPT
A)enhanced internal reporting and communications.
B)ethics hotlines.
C)improved compliance procedures.
D)decreased number of whistleblowers.
E)greater oversight by the board of directors.
Answer: D
Q2) There is no truth to the comment that "business ethics" is an oxymoron.
A)True
B)False
Answer: True
Q3) According to Kohlberg's levels of moral development, the conventional level is characterized by considerations of society's laws and norms.
A)True
B)False
Answer: True
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Page 5
Chapter 4: Environmental Scanning and Industry Analysis
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116 Flashcards
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Sample Questions
Q1) All of the following are technological breakthroughs already having a significant impact on many industries EXCEPT
A)growing health consciousness.
B)alternative energy sources.
C)genetically altered organisms.
D)smart, mobile robots.
E)virtual personal assistants.
Q2) The transferring of profits from a foreign subsidiary to a corporation's headquarters is known as repatriation of profits.
A)True
B)False
Q3) To combat the increasing theft of company secrets, the U.S.government passed the Economic Espionage Act.
A)True
B)False
Q4) Describe the four strategic types of the Miles and Snow typology.
Q5) Describe the four general forces in the societal environment.
Q6) Discuss the most commonly practiced form of forecasting.
Q7) Define competitive intelligence.

Page 6
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Chapter 5: Internal Scanning and Organizational Analysis
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109 Flashcards
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Sample Questions
Q1) According to Porter, a manufacturing firm's support activities usually begin with inbound logistics, go through an operations process in which a product is manufactured, and continue on to outbound logistics and finally to service.
A)True
B)False
Q2) When a company's core competencies are superior to those of competitors, these are known as
A)resources.
B)distinctive competencies.
C)core competencies.
D)critical success factors.
E)key performance factors.
Q3) The mix in the workplace of people from different races, cultures, and backgrounds is referred to as
A)demographics.
B)human diversity.
C)quality of work life.
D)globalization.
E)internationalization.
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Chapter 6: Strategy Formulation: Situation Analysis and Business Strategy
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104 Flashcards
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Sample Questions
Q1) Collusion is the active cooperation of firms within an industry to reduce output and raise prices in order to get around the normal economic law of supply and demand.
A)True
B)False
Q2) Which of the following is NOT a reason companies or business units may form a strategic alliance?
A)To obtain technological and/or manufacturing capabilities.
B)To reduce financial risk.
C)To reduce political risk.
D)To set prices in the industry.
E)To learn new capabilities.
Q3) The two general types of cooperative strategies are
A)competitive and functional.
B)collusion and competitive.
C)strategic alliances and collusion.
D)strategic alliances and competitive.
E)competitive and collusive alliances.
Q4) What is a propitious niche? Provide an example of a firm that has been able to successfully occupy a propitious niche.
Page 8
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Chapter 7: Strategy Formulation: Corporate Strategy
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103 Flashcards
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Sample Questions
Q1) Research comparing concentric with conglomerate diversification concludes that
A)conglomerate diversification is always less profitable than concentric diversification.
B)concentric diversification is always less profitable than conglomerate diversification.
C)the relationship between relatedness and performance is curvilinear.
D)neither concentric nor conglomerate diversification are ever profitable.
E)for optimum effectiveness both conglomerate and concentric diversification should be utilized in tandem.
Q2) Which external growth strategy involves two or more corporations joining in a stock exchange and from which only one corporation survives?
A)mergers
B)strategic alliances
C)diversification
D)acquisitions
E)concentration
Q3) Discuss the two basic growth strategies.
Q4) Define a retrenchment strategy.Discuss the more popular options.
Q5) What are the more popular options for international entry?
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9

Chapter 8: Strategy Formulation: Functional Strategy and Strategic Choice
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105 Flashcards
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Sample Questions
Q1) The attractiveness of a strategic alternative is seldom affected by its perceived compatibility with the key stakeholders in a corporation's task environment.
A)True
B)False
Q2) When components are standardized and each machine functions like a job shop but is positioned in the same order as the parts are processed, this setup is known as A)mass customization.
B)connected line batch flow.
C)connected job flow.
D)mass batch flow.
E)mass job flow.
Q3) The purchasing strategy in which two suppliers are the sole suppliers of different parts, but are also the backup suppliers for each other's parts is A)sole sourcing.
B)multiple sourcing.
C)just-in-time sourcing.
D)backup sourcing.
E)parallel sourcing.
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Chapter 9: Strategy Implementation: Organizing for Action
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Sample Questions
Q1) The greatest weakness of a Stage II corporation is that all its eggs are in one basket.
A)True
B)False
Q2) One of the goals to be achieved in strategy implementation is synergy between and among functions and business units.
A)True
B)False
Q3) Which type of structure was used by American Cyanamid to introduce and manage a similar line of products throughout the world?
A)geographic-area structure
B)network structure
C)product-group structure
D)international structure
E)functional structure
Q4) After programs have been developed, the budget process begins.
A)True
B)False
Q5) Discuss Chandler's conclusion concerning strategy.
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Chapter 10: Strategy Implementation: Staffing and Directing
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Sample Questions
Q1) Integration involves the disintegration of one company's culture resulting from unwanted and extreme pressure from the other to impose its culture and practices.
A)True
B)False
Q2) What three general practices were identified by Black and Gregersen in companies which do a good job of managing foreign assignments?
Q3) A nation whose people want career stability, formal rules, and clear-cut measures of performance would score high on which of Hofstede's cultural dimensions?
A)uncertainty avoidance
B)masculinity-femininity
C)individualism-collectivism
D)power distance
E)long-term orientation
Q4) A dynamic industry expert is someone with an analytical mind who is highly knowledgeable in other industries and can manage diverse product lines.
A)True
B)False
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Chapter 11: Evaluation and Control
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Sample Questions
Q1) Behavior substitution occurs when
A)a division or functional unit views itself as a separate entity and refuses to cooperate with other divisions or units in order to keep its performance measures at a high level.
B)there is a failure to produce at or near full capacity.
C)individuals are placed into positions not suited to their abilities.
D)managers tend to focus more of their attention on those aspects which are measurable than on those which are not.
E)managers concentrate too much on short-term performance objectives.
Q2) A limitation of ROI as a measure of performance is that
A)it is a single comprehensive figure examining only one facet of the firm.
B)it provides disincentive to use existing assets efficiently.
C)it provides a disincentive to acquire new assets.
D)it is very sensitive to depreciation policy.
E)it does not provide the basis for common comparison.
Q3) The evaluation and control process ensures that the company is achieving what it set out to accomplish.
A)True
B)False
Q4) Discuss the benchmarking process.
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Chapter 12: Suggestions for Case Analysis
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Sample Questions
Q1) According to the text, what information can be obtained by accessing the SEC website?
A)corporate annual reports and 10-k forms
B)press releases
C)product specifications
D)research and development trends
E)information about graduate school
Q2) Which financial indicator measures the number of one day's worth of inventory that a company has on hand at any given time?
A)days of cash
B)days of inventory
C)average collection period
D)fixed asset turnover
E)inventory turnover
Q3) "Inventory to net working capital" is an example of a(n)
A)leverage ratio.
B)liquidity ratio.
C)activity ratio.
D)asset management ratio.
E)profitability ratio.
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