Business Administration
Pre-Test Questions
Course Introduction
Business Administration is a comprehensive course designed to introduce students to the fundamental concepts and practices that drive modern organizations. This course covers a wide range of topics including management principles, marketing, finance, human resources, operations, and strategic planning. Students will gain insight into decision-making processes, organizational structures, leadership, and the legal and ethical considerations in business. Through case studies, discussions, and practical exercises, learners will develop analytical, communication, and problem-solving skills essential for effective administration in diverse business environments.
Recommended Textbook
Strategic Management Theory An Integrated Approach 9th Edition by Charles W. L. Hill
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13 Chapters
1070 Verified Questions
1070 Flashcards
Source URL: https://quizplus.com/study-set/3071
Page 2
Chapter 1: Strategic Leadership: Managing the
Strategy-Making Process for Competitive Advantage
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80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/60926
Sample Questions
Q1) The first step in the strategic management process is
A)defining the mission and major goals of the organization.
B)analyzing the macroenvironment.
C)analyzing the industry environment.
D)determining the firm's strengths and weaknesses.
E)deciding on a fit between the organization's strengths and weaknesses and the environment's opportunities and threats.
Answer: A
Q2) Which of the following dimensions are encompassed by a company's business model?
A)Selecting customers
B)Defining and differentiating its product offerings
C)Determining how it will produce goods and services
D)Determining how it will grow the business over time
E)All of these choices.
Answer: E
Q3) The concepts vision and mission can be used interchangeably.
A)True
B)False
Answer: False
Page 3
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Chapter 2: External Analysis: The Identification of Opportunities and Threats
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84 Verified Questions
84 Flashcards
Source URL: https://quizplus.com/quiz/60921
Sample Questions
Q1) The bottled water industry created new competitors for Coca-Cola,but did not change the basic industry boundaries.
A)True
B)False
Answer: False
Q2) As an industry enters the shakeout stage,
A)rivalry among companies declines.
B)demand is still growing at a high rate.
C)prices rise.
D)excess capacity emerges.
E)new entrants come into the market.
Answer: D
Q3) High tech industries are often dependent on complementor industries for their mutual success.
A)True
B)False
Answer: True
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Page 4
Chapter 3: Internal Analysis: Distinctive Competencies,
Advantage, and Profitability
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84 Verified Questions
84 Flashcards
Source URL: https://quizplus.com/quiz/60920
Sample Questions
Q1) Absorptive capacity refers to the ability of an enterprise to identify,value,assimilate,and use new knowledge.
A)True
B)False
Answer: True
Q2) The Icarus paradox suggests that
A)companies should stick to a narrowly defined line of products.
B)better-than-average profitability is an elusive goal.
C)companies may become so dazzled by their early success that they believe more of the same kind of effort will assure future success.
D)companies often pursue too many strategies at once.
E)companies should change strategies before strategies need changing.
Answer: C
Q3) Walmart pursues a low cost operator policy.
A)True
B)False
Answer: True
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Page 5
Chapter 4: Building Competitive Advantage Through
Functional-Level Strategy
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84 Verified Questions
84 Flashcards
Source URL: https://quizplus.com/quiz/60919
Sample Questions
Q1) Learning effects tend to be more significant when a technologically complex task is performed only occasionally.
A)True
B)False
Q2) Identify the two dimensions of quality and describe how companies can achieve them.
Q3) Quantum innovation refers to an extension of existing technology.
A)True
B)False
Q4) According to the TQM philosophy,who should be the primary evaluator of product quality?
A)Top management
B)Manufacturing workers
C)Quality consultants
D)The federal government
E)Customers
Q5) Dell Computer was one of the last computer companies to implement online selling of computers.
A)True
B)False
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Chapter 5: Building Competitive Advantage Through Business-Level Strategy
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84 Verified Questions
84 Flashcards
Source URL: https://quizplus.com/quiz/60918
Sample Questions
Q1) Which of the following is not a main approach to market segmentation?
A)Marketing a product targeted toward average or typical customers
B)Marketing a product targeted toward most or all of the different market segments
C)Making customized products to meet the specific needs of customers
D)Making products to meet the specific needs of a narrow group of customers
E)Making one product aimed toward a general rather than a specific subset of customers
Q2) The principal dangers of a cost leadership approach include all of the following except
A)powerful buyers.
B)technological change.
C)imitation of production techniques.
D)changes in consumer tastes.
E)rivals lowering their costs.
Q3) What does the broad differentiation business model look like and how can this model benefit companies that employ it?
Q4) What factors may account for a company's failure to achieve effective competitive positioning? What actions should a company take to avoid such failures?
Page 7
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Chapter 6: Business-Level Strategy and the Industry Environment
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86 Verified Questions
86 Flashcards
Source URL: https://quizplus.com/quiz/60917
Sample Questions
Q1) Because franchisees essentially own their own businesses,they are less motivated to make the companywide business model work and instead pursue strategies that they feel are appropriate for their unique circumstances.
A)True
B)False
Q2) In deciding on a strategy,a company in a declining industry must do all of the following except
A)lower prices.
B)manage industry capacity.
C)evaluate its strengths relative to the remaining pockets of demand.
D)evaluate the severity of decline.
E)monitor its cash flow.
Q3) Barnes & Noble owns thousands of retail outlets and is pursuing a strategy called franchising.
A)True
B)False
Q4) What advice would you give to a manager of a business in a fragmented industry about how to successfully compete? About how to achieve industry consolidation?
Page 8
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Chapter 7: Strategy and Technology
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81 Verified Questions
81 Flashcards
Source URL: https://quizplus.com/quiz/60916
Sample Questions
Q1) Which of the following factors is a disadvantage of being a first mover?
A)First movers have to bear pioneering costs.
B)First movers are prone to make mistakes.
C)First movers run the risk of building the wrong resources and capabilities.
D)First movers may invest in inferior or obsolete technology.
E)All of these choices.
Q2) Recently,the U.S.Food and Drug Administration began to require more descriptive labeling of food products.This is an example of standards that developed
A)in the public domain.
B)with a dominant design.
C)through industry cooperation.
D)by government mandate.
E)through market demand.
Q3) A set of related technical standards that specify the common set of features or design characteristics of a product is called a dominant design.
A)True
B)False
Q4) What are technical standards,why are they important,and how are they established?
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Chapter 8: Strategy in the Global Environment
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82 Verified Questions
82 Flashcards
Source URL: https://quizplus.com/quiz/60915
Sample Questions
Q1) Companies that pursue a global standardization strategy are trying to develop a business model that simultaneously achieves low costs and differentiates the product offering across geographic markets.
A)True
B)False
Q2) Firms should choose likely countries for an international expansion effort based on all of the following except the A)size of the market.
B)existing wealth of consumers in that market.
C)likely future wealth of consumers in that market.
D)political stability of that market.
E)age of the country.
Q3) A nation's companies gain competitive advantage if their domestic customers are A)nondemanding purchasers.
B)able to obtain products or services in other countries.
C)sophisticated and demanding.
D)willing to spend money on novelties.
E)not willing to accept low-priced products.
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10
Chapter 9: Corporate-Level Strategy: Horizontal Integration,
Vertical Integration, and Strategic Outsourcing
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80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/60914
Sample Questions
Q1) Which of the following problems is (are)associated with a strategy of vertical integration?
A)An increasing cost structure
B)Manufacturing disadvantages that arise because of rapidly changing technology
C)Marketing disadvantages that arise when demand is unpredictable
D)All of these choices
E)None of these choices
Q2) Companies that outsource most or all of their value creation activities are often referred to as virtual corporations.
A)True
B)False
Q3) John's surfboard shop has a long-term relationship with two surfboard makers.John is using
A)parallel sourcing.
B)cross-selling.
C)product bundling.
D)vertical integration.
E)horizontal integration.
Q4) What is the relationship between a company's corporate-level strategy and its business model?
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Chapter 10: Corporate-Level Strategy: Related and Unrelated Diversification
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80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/60925
Sample Questions
Q1) The role of managers with respect to corporate-level strategy is to
A)identify which resources provide distinctive capabilities.
B)identify which industries a company should compete in to maximize long-run profit.
C)identify which of the company's businesses has a sustainable source of competitive advantage.
D)position the firm within its industry.
E)strengthen a company's core competitive competencies.
Q2) In which of the following cases are bureaucratic costs likely to be lowest?
A)A vertically integrated company with five divisions that pursues full integration
B)A company with five divisions that pursues related diversification based on economies of scope
C)A company with five divisions that pursues related diversification based on transferring competencies
D)A company with five divisions that pursues unrelated diversification based on acquisitions and restructuring
E)A company with twenty divisions that pursues taper integration
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12
Chapter 11: Corporate Performance, Governance, and Business Ethics
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80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/60924
Sample Questions
Q1) Consider a national chain of company-owned fast-food restaurants.For this firm,list the important stakeholders.Then describe how each stakeholder group can affect the firm's profitability.
Q2) Identify and discuss the governance mechanisms that help align the incentives of stockholders and managers and help monitor and control management.
Q3) To make sure that ethical issues are considered in business decisions,
A)a company should use a bottom-up approach.
B)a company should have a no-layoff policy.
C)top managers should articulate and model ethical behaviors.
D)a company should give seminars to teach people what is legal and not legal.
E)a company should hire and promote employees who do whatever it takes to achieve organizational objectives.
Q4) Critics of Tyco,who claimed that the company was engaging in "accounting tricks," were later vindicated when the criticism was shown to have some validity.
A)True
B)False
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Page 13
Chapter 12: Implementing Strategy in Companies That
Compete in a Single Industry
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81 Verified Questions
81 Flashcards
Source URL: https://quizplus.com/quiz/60923
Sample Questions
Q1) Which of the following is not one of the company levels where strategic control systems measure performance?
A)Board of directors
B)Corporate
C)Divisional
D)Functional
E)Individual
Q2) Consider the case of a family-run business that operates one small local retail shop and its subsequent expansion into more locations and more stores.Describe the changes that are likely to take place in that business's organizational structure as it grows in size,geographic dispersion,and complexity.Tell why the changes are beneficial for the business.
Q3) Which of the following actions would you expect to see in a company that is undergoing a reengineering?
A)Hiring more managers
B)Hiring more workers
C)Examining activities from a customer's point of view
D)Investing more in product research and development (R&D)
E)Centralizing decision-making authority
Page 14
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Chapter 13: Implementing Strategy in Companies That
Compete Across Industries and Countries
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84 Verified Questions
84 Flashcards
Source URL: https://quizplus.com/quiz/60922
Sample Questions
Q1) SAP is the world's leading supplier of software for the videogame industry.
A)True
B)False
Q2) Reasons why a firm might benefit from the creation of a separate new-venture division include all of the following except
A)better protection of the division's autonomy.
B)less scrutiny from top managers.
C)removal from day-to-day pressures of the firm.
D)ease in developing a culture that fosters innovation.
E)development of a science-based business model.
Q3) In a multidivisional structure,corporate managers can compare the performance of one division against another in terms of its cost structure or the profit it generates.
A)True
B)False
Q4) Consider the information given in Question 83 and your answer to that question,and then recommend an organizational structure for Mohawk to use as it globalizes.Explain why the structure you recommend is the most appropriate one for Mohawk.
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