Business Administration Practice Exam
Course Introduction
Business Administration is a comprehensive course that introduces students to the fundamental principles and practices involved in managing and operating organizations effectively. Covering key topics such as management, marketing, finance, organizational behavior, operations, and strategic planning, this course equips students with analytical and decision-making skills essential for leadership roles in diverse business settings. Through case studies, group projects, and real-world applications, students gain practical insights into problem-solving and critical thinking, preparing them for the dynamic challenges of the modern business environment.
Recommended Textbook
Future of Business 5th Canadian Edition by Norm Althouse
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18 Chapters
2559 Verified Questions
2559 Flashcards
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Page 2
Chapter 1: Political Environment
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99 Verified Questions
99 Flashcards
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Sample Questions
Q1) What is a transfer payment?
Answer: Transfer payments are a redistribution of money from the wealthier provinces like Alberta to the poorer ones like some in the Maritimes so that all Canadians can be provided with the same level of services such as health care.
Q2) The judgment handed out in civil court typically entails which of the following?
A) imprisonment only
B) compensation for injury
C) public reprimands
D) a combination of fines and imprisonment
Answer: B
Q3) Which position is responsible for a federal or provincial department's day-to-day operations?
A) minister
B) deputy minister
C) assistant minister
D) head minister
Answer: B
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Page 3
Chapter 2: Economic Environment
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160 Verified Questions
160 Flashcards
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Sample Questions
Q1) For the past 10 years, Kris Boja has been a welder for a local manufacturer. This morning her boss informed her that a robot would replace her. Boja's unemployment is an example of which type of unemployment?
A) cyclical
B) mechanical
C) structural
D) frictional
Answer: C
Q2) What is the difference between a market economy and a command economy with respect to business ownership?
Answer: In a market economy, businesses are privately owned, whereas in a command economy the government owns all or most enterprises.
Q3) When the government raises the interest rates on the bonds that it offers what must private businesses do?
A) sell some of their corporate assets
B) cut the rates they offer on their corporate bonds
C) raise the rates they offer on their corporate bonds
D) raise the prices on the goods or services that they sell
Answer: C
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Page 4
Chapter 3: Social Environment
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142 Flashcards
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Sample Questions
Q1) Trends in the social environment are an aspect of the PEST model of the business environment.
A)True
B)False
Answer: True
Q2) Paul Thomas was going to leave the gas station without paying for the gas he had just put into his car when he noticed a police car pull up at one of the other pumps. Thomas went into the cashier and paid because he was afraid he would get caught if he tried to get away without paying. Thomas is in which of the following stages of ethical development?
A) preconventional ethics
B) self-defined ethics
C) conventional ethics
D) ego-centred development
Answer: A
Q3) The philosophy of utilitarianism is basically the greatest good for the greatest number.
A)True
B)False
Answer: True
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Chapter 4: Technological Environment
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50 Flashcards
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Sample Questions
Q1) What differentiates knowledge work from other types of work?
A) knowing how to access information
B) non-routine problem solving
C) creative problem solving
D) ability to use technology
Q2) An employee who captures, codifies, and transfers knowledge across organizations for competitive advantage is referred to as which of the following?
A) information technician
B) traffic manager
C) knowledge worker
D) technology specialist
Q3) Which of the following is NOT one of the activities that businesses monitor through technology?
A) worker productivity
B) email
C) production schedules
D) daily sales
Q4) What is one of the most important roles of an automated accounting process?
Q5) Different technology systems can cause a problem in which aspect of businesses?
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Chapter 5: International Environment
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148 Flashcards
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Sample Questions
Q1) Romania has imports of $16.7 billion and has an unfavourable balance of trade. This means that Romania has which of the following?
A) less than $16.7 billion in exports
B) exactly $16.7 billion in exports
C) more than $16.7 billion in exports
D) low inflation
Q2) What happens when a country lowers the value of its currency relative to other countries?
Q3) Which of the following are laws that require a company earning foreign currency from its exports to sell the foreign currency to a control agency, usually a central bank?
A) currency policies
B) laws of balanced exchange
C) favourable exchange regulations
D) exchange controls
Q4) The tax that Canada imposes on imported carbon steel products is called a tariff. A)True
B)False
Q5) How does an infrastructure influence a country's economic development?
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Chapter 6: Entrepreneurship and Small Business
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Sample Questions
Q1) List reasons that small businesses thrive in Canada.
Q2) Jeff Arnold and Reggie Bradford created WebMD, an Internet provider of health care information. Early in the development of this high-growth company, Arnold attracted a group of investors who provided him with which of the following type of financing?
A) debt
B) venture
C) equity
D) liquid
Q3) List three advantages that small businesses have over larger, more complex companies.
Q4) An advantage of a small manufacturer over a large manufacturer is the speed with which new products can be introduced to the marketplace.
A)True
B)False
Q5) List the three categories of entrepreneurs.
Q6) List the three most common causes for business failure.
Q7) Small businesses are based locally and independently managed.
A)True
B)False
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Chapter 7: Understanding the Business
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125 Flashcards
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Sample Questions
Q1) In today's day and age, customers expect that companies not only provide value but demand that the companies be which of the following?
A) good overall corporate citizens
B) green companies
C) good to their employees
D) generous contributors to charity
Q2) Which of the following compare(s) select items in financial statements by computing percentages, rates, and proportions?
A) profitability quotients
B) ratio analysis
C) vertical analysis
D) pro rata analysis
Q3) A distinctive competence is a unique core competence, something that a company can do better than the competition.
A)True
B)False
Q4) Which issues are important to Canadians when it comes to doing business internationally?
Q5) What is a vision statement?
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Chapter 8: Forms of Business Ownership
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Sample Questions
Q1) The merger of McKesson, a leading drug wholesaler, and HBOC, a producer of health-care inventory software, is an example of which of the following type of merger?
A) vertical merger
B) horizontal merger
C) functional merger
D) acquired merger
Q2) Sam Beauvois has invested $10,000 in his son's pizza restaurant, but takes no part in its management. What is Beauvois?
A) limited partner
B) general partner
C) nonworking partner
D) entrepreneur
Q3) In a limited partnership, all of the partners have limited liability.
A)True
B)False
Q4) The two types of cooperatives are wholesale and retail.
A)True
B)False
Q5) List the three major types of mergers.
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Chapter 9: Management and Leadership in Todays Organizations
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156 Verified Questions
156 Flashcards
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Sample Questions
Q1) Planning is the setting of goals and designing of strategies, policies, and methods for achieving those goals.
A)True
B)False
Q2) Since Juneau Kerry makes one-directional decisions and seeks no input from her subordinates, she can be described as having an autocratic leadership style.
A)True
B)False
Q3) Which of the following roles of a manager consists of relationships with other people as figurehead, leader, and liaison?
A) intrapersonal
B) interpersonal
C) decisional
D) informational
Q4) Which managers are typically responsible for implementing operational plans?
Q5) What two types of leadership style use empowerment?
Q6) What is a leadership style?
Q7) Define organizing as a process of management.
Q8) Managerial skills fall into four basic categories. What are they? Page 11
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Chapter 10: Designing Organizational Structures
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Sample Questions
Q1) Which is NOT one of the five types of departmentalization commonly used in most organizations?
A) product
B) geographic
C) process
D) cost
Q2) A research employee at the European Metabolic Diseases Group has a boss at the company's European Research department and a boss at the company's European Metabolic Diseases product group. Which principle does this violate?
A) unity of command
B) functionalization
C) unity of supervision
D) unity of structure
Q3) Which of the following is a simple definition of reengineering?
A) redesigning
B) starting over
C) fresh start
D) turning the page
Q4) What kind of power gives a supervisor the authority to make decisions?
Q5) Describe the span of control in an organic organization.
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Chapter 11: Motivating Employees
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Sample Questions
Q1) What was Elton Mayo, North America's first industrial psychologist, responsible for formulating?
A) the principles of scientific management
B) Theory X and Theory Y
C) the explanation of the Hawthorne effect
D) the motivational-maintenance theory
Q2) What does the Theory Z style of management emphasize?
A) long-term employment
B) extensive specialization
C) fast career development
D) very formal control over employees
Q3) What four management trends are identified as having the greatest impact on how companies will be operating in the near future?
Q4) According to equity theory, if employees perceive that an inequity exists, which of the following is something that they might do?
A) reveal secrets to competitors
B) look at the situation from a different perspective
C) go to the press
D) file a lawsuit against the company
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Chapter 12: Managing Human Resources and Labour Relations
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Sample Questions
Q1) Performance appraisals are used most often to make decisions about pay raises, training needs, and advancement opportunities.
A)True
B)False
Q2) One of the documents that helps human resource planners find the right person for a specific job is a list of tasks and responsibilities required of the job. What is the name of this document?
A) skill list
B) job specification
C) job worksheet
D) job description
Q3) What is the tool most widely used in making hiring decisions?
A) personality test
B) resumé
C) selection interview
D) background and reference check
Q4) What is the first step in human resource planning?
Q5) What is human resources management?
Q7) List the three major functions of the local union. Page 15
Q6) What is the first step in the typical grievance procedure?
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Page 16
Chapter 13: Marketing
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159 Verified Questions
159 Flashcards
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Sample Questions
Q1) Which of the following is a source for primary data?
A) library
B) person-to-person interview
C) magazine advertisements for the past two decades
D) census
Q2) In general, when a business is engaged in environmental scanning, which of the following forces does it look at?
A) suppliers
B) employees
C) organizational culture
D) political and legal
Q3) What kind of segmentation is the publisher of Golf Digest magazine using?
Q4) What are a set of unique features of a company and its products that are perceived by the target market as significant and superior to those of the competition?
A) comparative advantage
B) niche advantage
C) relative advantage
D) competitive advantage
Q5) List the components of the marketing mix.
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Chapter 14: Creating Marketing Strategies
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183 Flashcards
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Sample Questions
Q1) The unprocessed corn used as the primary ingredient in many brands of dog food is an example of which of the following?
A) component material
B) accessory part
C) raw material
D) specialty product
Q2) Which of the following represents the markup on a scarf that costs $4 and sells for $6?
A) 50%
B) 40%
C) 33.33%
D) 20%
Q3) Which of the following is an expense item for an independent bookstore?
A) order forms
B) the building in which store is located
C) book shelves
D) display cabinet for first editions
Q4) What is another name for psychological pricing?
Q5) List the four major categories of consumer products.
Q6) What is the goal of supply chain management?
Page 18
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Chapter 15: Achieving World-class Operations Management
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153 Flashcards
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Sample Questions
Q1) Which of the following is NOT one of the three types of production?
A) mass customization
B) customization
C) customized production
D) mass production
Q2) Operations management is best described as which of the following?
A) the management of the production conversion process
B) a combination of strategic and tactical management activities
C) the process of turning product research into new product development
D) how the company is managed on a day-to-day basis
Q3) What are the two basic processes for converting inputs into outputs?
Q4) A company starts up a website where customers can create the perfect athletic shoe to support their particular shape of foot and style of activity. Visitors to the site select from 15 different elements to design a pair of shoes perfect for them. This company uses which of the following processes?
A) just-in-time production
B) individualized production
C) niche manufacturing
D) mass customization
Q5) What is the relationship between mass production and customization?
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Chapter 16: Accounting for Financial Success
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Sample Questions
Q1) Why do Canadian accountants follow generally accepted accounting principles and/or IFRS?
Q2) What the two main types of operating expenses?
Q3) Calculating and interpreting financial ratios taken from the company's financial statements in order to assess its condition and performance is called ratio analysis.
A)True
B)False
Q4) The Jolly Green Giant appears on all packages of frozen and canned vegetables and other dishes sold by the Green Giant Company. Because it does not have a physical existence, what is the Jolly Green Giant?
A) retained asset
B) tangible expense
C) intangible asset
D) hidden asset
Q5) The ratio of current assets to current liabilities is called the ownership ratio. A)True
B)False
Q6) What is the first step in the accounting cycle?
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Chapter 17: Understanding Money and the Canadian Financial System
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Sample Questions
Q1) What is another name for a stockbroker?
A) investment banker
B) underwriter
C) fiscal manager
D) account executive
Q2) Investment banker is another term for stockbroker.
A)True
B)False
Q3) Which of the following is the process of buying securities from corporations and governments and reselling them to the public?
A) circuit breaking
B) rounding up
C) brokering
D) underwriting
Q4) Dividends can be paid only after all the other obligations of the company have been met.
A)True
B)False
Page 21
Q5) What is wrong with the following statement: "Credit cards replace money"?
Q6) What is another name for a stockbroker?
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Page 22
Chapter 18: Finance
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Sample Questions
Q1) A company sells its accounts receivable to a financial institution that is in the business of buying accounts receivable at a discount. This sale is known as which of the following activities?
A) pledging
B) bartering
C) factoring
D) collateralizing
Q2) What are short-term investments that are easily converted back to cash and are used by financial managers to achieve higher returns than those offered by chequing accounts?
A) corporate securities
B) marketable securities
C) management vehicles
D) corporate equities
Q3) Commercial paper is best described by which of the following?
A) It is the same thing as accounts receivable recorded in the ledger.
B) It is a type of IOU.
C) It is typically issued by stakeholders.
D) It is a type of secured debt.
Q4) Give an example of internal equity financing.
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