Business Administration
Final Test Solutions
Course Introduction
Business Administration is a comprehensive course designed to introduce students to the fundamental concepts, principles, and practices involved in managing and operating organizations. The curriculum covers essential topics such as organizational structure, strategic planning, marketing, finance, human resource management, and operations. Emphasizing both theoretical frameworks and real-world applications, the course equips students with the analytical and leadership skills necessary to address business challenges, make informed decisions, and effectively contribute to the success and sustainability of organizations in a dynamic global marketplace.
Recommended Textbook
Human Resource Management 6th Edition by H.
John Bernardin
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14 Chapters
794 Verified Questions
794 Flashcards
Source URL: https://quizplus.com/study-set/1288
Page 2
Chapter 1: Strategic Human Resource Management in a Changing Environment
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53 Verified Questions
53 Flashcards
Source URL: https://quizplus.com/quiz/25592
Sample Questions
Q1) HRM is concerned with ensuring that ___________.
A)employees are happy and pampered and offered benefits above market
B)employees that are engaged and productive are retained
C)employees are given extra benefits if they are in a particular demographic group
D)technology is used in a minimal way when it comes to managing employee performance
E)increases in employee compensation is based strictly on seniority
Answer: B
Q2) HRM includes Administrative Service and transactional work in addition to developing strategic HR initiatives in response to business issues.
A)True
B)False
Answer: True
Q3) Organizational design is concerned with establishing,fostering,and maintaining employee skills based on organizational and employee needs.
A)True
B)False
Answer: False
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Chapter 2: The Role of Globalization in HR Policy and Practice
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) A(n)__________ involves the purchase of an up-and-running business that has established suppliers and customers.
A)Start-up operation Acquisition
B)Alliance
C)Strategic alliance
D)Sole ownership
E)Acquisition
Answer: E
Q2) Which of the following statement best describes host-country nationals?
A)Individuals who have proven themselves in the local marketplace.
B)Individuals who are residents of the organization's home country who are sent offshore on assignment
C)Individuals contributing important information, perspective, and decision-making factors.
D)Individuals attaching more importance to freedom and challenges in job.
E)Individuals who are residents of countries in which a foreign subsidiary is located.
Answer: E
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Chapter 3: The Legal Environment of Hrm: Equal Employment Opportunity
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62 Verified Questions
62 Flashcards
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Sample Questions
Q1) Which of the following conditions help an employer limit liability for sexual harassment?
A)There was documented physical contact between the victim and the accused
B)The grievance policy allows the victim to bring their complaint to someone other than their immediate supervisor
C)At the time of the harassment there was no formal policy outlining the detailing the right to an environment free from harassment
D)The employer took time between the filing of the complaint and the investigation in order to ensure that the victim was calm through the process
E)The victim and the accused are of the same gender and did not work at the same location
Answer: B
Q2) The four-fifths rule indicates that a selection rate (number selected/number considered)for a protected group cannot be greater than four-fifths or 80 percent of the selection rate for the group with the highest selection rate.
A)True
B)False
Answer: False
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Chapter 4: Work Analysis and Design
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) Types of information assessed by using the Position Analysis Questionnaire (PAQ)include all of the following EXCEPT:
A)Mental processes
B)Information input
C)Relationships with other people
D)Traits analysis
E)Job context
Q2) What do critical incidents describe?
Q3) Work analysis information can be presented only in the qualitative form.
A)True
B)False
Q4) Smaller businesses are more likely to use formal approaches for conducting job analyses.
A)True
B)False
Q5) Job analysis work can be used to justify the use of particular selection tests and related cut off scores.
A)True
B)False
Q6) List the chronological steps in effective work analysis.
Page 6
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Chapter 5: Human Resource Planning and Recruitment
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54 Verified Questions
54 Flashcards
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Sample Questions
Q1) HR planning is a task that is accomplished without regard or connection to the business plan.
A)True
B)False
Q2) If the result of your GAP analysis indicates that demand is greater than supply,a solution could be increasing the use of overtime and temporary employees.
A)True
B)False
Q3) __________ is an alternative work arrangement that allows workers to work at home or in some other location other than the employer's physical premises.
A) Telecommuting
B) Job sharing
C) Employee leasing
D) Part-time workers
E) Temporary employment
Q4) List the three essential steps for recruitment planning.
Q5) Discuss the advantages and disadvantages of internal versus external recruitment sources.
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Chapter 6: Personnel Selection
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60 Verified Questions
60 Flashcards
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Sample Questions
Q1) The level of reliability can be represented by a consistency of measurement.
A)True
B)False
Q2) Job Compatibility Questionnaire (JCQ)is an example of disguised-purpose dispositional measure.
A)True
B)False
Q3) Define the Situational Judgment Test (SJT).
Q4) Describe the basic steps in the process of deriving record weights for WABs.
Q5) The General Mental Ability Test (GMAT)is an example of a(n)__________.
A)achievement test
B)personality test
C)performance test
D)cognitive ability test
E)knowledge-based test
Q6) Assessment Centers use a very narrow range of testing methods to determine a candidate's likelihood of success in entry-level positions.
A)True
B)False
Q7) List the most common assessment exercises and explain any two.
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Chapter 7: Performance Management and Appraisal
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60 Verified Questions
60 Flashcards
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Sample Questions
Q1) The ProMES method of performance appraisal is effective when management wants to build a sense of ownership and empowerment for their employees.
A)True
B)False
Q2) __________ presents the rater with a limited number of categories and requires the rater to place a designated portion of the ratees into each category.
A)Comparisons among anchors
B) Paired comparisons
C)Forced distribution
D)Straight ranking
E)Graphic rating scales
Q3) Appraisal cannot be person-oriented.
A)True
B)False
Q4) Graphic rating scales are the most widely used type of rating format.
A)True
B)False
Q5) List the recommendations for implementing a multirater/360-degree appraisal system.
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Chapter 8: Training and Development
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/25599
Sample Questions
Q1) When training for international assignments,__________ are recommended to provide a more in-depth view of the host country's customs,values,and behaviors.
A)informational approaches
B)use of CIT's
C)field experiences
D)cultural assimilators
E)TV films
Q2) The same process that is used to identify data for a job description can be used to determine what should be taught in training programs for new hires.
A)True
B)False
Q3) Audiovisuals involve recording a portion of audio or video content that is punchy and useful and posting it online or on the firm's intranet site and providing a link to download the recording.
A)True
B)False
Q4) List the two categories into which training methods are divided.Define each method with examples.
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Chapter 9: Career Development
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50 Verified Questions
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Sample Questions
Q1) Describe at least three problems that repatriates face in their companies and suggest how the company might solve the problem.
Q2) Which of the following is the most important predictor of future salary?
A)Sponsorship by a colleague
B)Work experience
C)Political knowledge
D)Hours worked
E)Education level
Q3) List a few steps that organizations can take to eliminate the potentially adverse consequences of entrenchment.
Q4) Psychological assessment is used by the organization to make early identifications of individuals with exceptionally high career potential.
A)True
B)False
Q5) Explain the benefits of a career development system for an organization.
Q6) List a few advantages and problems of E-mentoring.
Q7) Career management activities are conducted independently of other HR activities. A)True
B)False
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Chapter 10: Compensation: Base Pay and Fringe Benefits
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60 Verified Questions
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Sample Questions
Q1) The __________ program provides for medical expenses and pay in cases where the illness or injury is work related.
A)employee welfare
B)social security
C)workers' compensation insurance
D)unemployment compensation insurance
E)employee services
Q2) Determining a fair rate of pay for expatriates is complicated by issues such as exchange rates fluctuations.
A)True
B)False
Q3) The term pay refers to all forms of financial returns and tangible benefits that employees receive as part of an employment relationship.
A)True
B)False
Q4) Foreign service premiums are provided with the intention to offer an incentive to take an expatriate assignment.
A)True
B)False
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Chapter 11: Rewarding Performance
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/25602
Sample Questions
Q1) Which of the following is not a factor to be considered in designing a gain sharing program?
A)Potential for employee efforts
B)Organized employee suggestion system
C)Workforce interdependence.
D)Workforce composition.
E)Key organizational factors that affect the pay system
Q2) Which of the following statements is FALSE regarding short-term and long-term incentives?
A)Short-term incentives are usually additional salary rewards that an employee can receive on a quarterly or yearly basis.
B)Short-term incentives are based on meeting short-run objectives such as a quarterly sales or a production goal.
C)Long-term rewards focus on future profitability.
D)Stock options are a common short-term incentive.
E)Long-term incentives are usually best for upper-level executives who have a wider area of discretion in making decisions that affect the firm.
Q3) How is gain sharing plans different from profit sharing?
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Chapter 12: Managing the Employment Relationship
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60 Verified Questions
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Sample Questions
Q1) Failure to follow organizational policy or procedure is one of the reasons a company may choose to terminate an employee.
A)True
B)False
Q2) The exception of an employment-at-will doctrine that includes whistle-blowing is:
A)Implied contract.
B)Covenant of good faith and fair dealing
C)Fair Ethics Act
D)Collective bargaining agreement
E)Public policy
Q3) __________ is a formal,written complaint about the way in which an employment relationship is being carried out.
A)Discipline program
B)Grievance
C)Covenant of fair dealings
D)Punishment procedure
E)Performance appraisal
Q4) Which is more important,procedural or distributive justice? Why?
Q5) What is survivor syndrome and what measures can organizations take to avoid it?
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Chapter 13: Labor Relations and Collective Bargaining
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61 Verified Questions
61 Flashcards
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Sample Questions
Q1) The Taft-Hartley Act of 1947 prohibits union discrimination against workers who do not want to participate in union activities,including strikes.
A)True
B)False
Q2) Briefly explain the three most common forms of bargaining.
Q3) Briefly explain the aspects involved in preparing for labor contract negotiations.
Q4) Collective bargaining occurs when representatives of a labor union meet with management representatives to determine employees' wages and benefits,to create or revise work rules,and to resolve disputes or violations of the labor contract.
A)True
B)False
Q5) An example of unions cooperating with management is the retraining of employees to diminish the need for layoffs and downsizing.
A)True
B)False
Q6) Discuss several criticisms of the arbitration process and offer strategies designed to combat these criticisms.
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Page 15
Chapter 14: Employee Health and Safety
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54 Verified Questions
54 Flashcards
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Sample Questions
Q1) Prolonged (20 hours or more)exposure to video display terminals has been associated with:
A)High levels of drug abuse.
B)Higher risks of miscarriage.
C)Hearing problems.
D)Speech problems.
E)Alcoholism.
Q2) When an employee cuts a finger after removing the safety guard from his equipment to be able to cut faster,this is an example of an?
A)Unsafe working environment
B)Unrecognized hazard
C)Unsafe act
D)Observable bias
E)Unsafe work assignment
Q3) The right-to-know provision of OSHA specifies employees' right to know if:
A)Someone they work with has a communicable disease.
B)Someone they work with has a violent history.
C)They are working with unsafe substances.
D)They are working with a sex offender.
E)They are working with unsafe machinery.
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