Course Introduction
Business Administration Exam Practice Tests
Business Administration is a comprehensive course that introduces students to the fundamental concepts, principles, and practices that drive modern organizations. Covering essential topics such as management, marketing, finance, operations, and human resources, the course provides a broad overview of how businesses are structured and operate in both local and global contexts. Students will develop critical thinking, problem-solving, and decision-making skills by analyzing real-world business scenarios and case studies. Graduates will gain a solid foundation to pursue advanced studies in business or embark on careers in various commercial sectors.
Recommended Textbook
BUSN Introduction to Business 3rd Canadian Edition by Snow Kelly
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20 Chapters
3207 Verified Questions
3207 Flashcards
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Page 2
Chapter 1: Business
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154 Verified Questions
154 Flashcards
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Sample Questions
Q1) The production era is also referred to as the "era of mass production."
A)True
B)False
Answer: False
Q2) For fast-moving companies, what can the technological environment represent?
A) major threats
B) a rich source of competitive advantage
C) lower efficiency and effectiveness
D) employee resistance to change
Answer: B
Q3) Not-for-profit organizations do not play a significant role in economic development.
A)True
B)False
Answer: False
Q4) Recent research suggests that investing in worker satisfaction yields tangible bottom-line results.
A)True
B)False Answer: True
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Chapter 2: Business Ethics and Social Responsibility: Doing
Well by Doing Good
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168 Verified Questions
168 Flashcards
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Sample Questions
Q1) Companies that protect whistleblowers encourage employees to be forthcoming with information that could be detrimental to the company.
A)True
B)False
Answer: True
Q2) Most writers on the topic of ethics would agree that the ethics of a firm is strongly influenced by the CEO's ethical standards.
A)True
B)False
Answer: True
Q3) How did Kraft demonstrate its commitment to socially responsible policies?
A) by pledging to stop advertising unhealthy foods to children
B) by increasing the vitamins and minerals it includes in its packaged foods without increasing food prices
C) by donating 25% of its profits to worthwhile social causes
D) by reducing the prices on all of its products
Answer: A
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Page 4
Chapter 3: Economics: The Framework for Business
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170 Verified Questions
170 Flashcards
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Sample Questions
Q1) What is the measurement for the amount of goods and services produced by an economy divided by the number of resources used to make those goods and services?
A) deflation
B) productivity
C) consumer price index
D) inflation
Answer: B
Q2) Equilibrium price is the point at which the supply curve intersects the demand curve.
A)True
B)False
Answer: True
Q3) Government policies promoting free trade are consistent with the right to free choice, which is fundamental to capitalism.
A)True
B)False
Answer: True
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Page 5
Chapter 4: The World Market-Place: Business Without Borders
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181 Verified Questions
181 Flashcards
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Sample Questions
Q1) Define exchange rate and explain how exchange rates can affect international trade.
Q2) Imports and exports enhance international trade, while creating growing opportunities for nations. Which of the following is NOT a benefit of global trade?
A) inflow of new ideas
B) reduced risk
C) access to factors of productions
D) less competition
Q3) Explain how nations measure international trade and what occurs when exports exceed imports.
Q4) The assistance developing countries receive from the World Bank is usually in the form of a monetary grant (gifted money).
A)True
B)False
Q5) Bribery and corruption are technically legal in some countries.
A)True
B)False
Q6) Discuss three benefits of global trade and its impact on economic development.
Q7) Define countertrade and explain its impact on a nation's economy.
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Chapter 5: Business Formation: Choosing the Form That Fits
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145 Verified Questions
145 Flashcards
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Sample Questions
Q1) As far as the law is concerned, a sole proprietorship is a legal separate entity.
A)True
B)False
Q2) Bailey Nix is a limited partner in his company. A general partner in his company is going on an extended vacation and has asked Bailey to run the company while he is gone. If Bailey agrees to do so, he will no longer qualify as a limited partner.
A)True
B)False
Q3) The formation of a corporation requires filing a special form with the provincial or federal government.
A)True
B)False
Q4) In Canada, which of the following is the dominant form of business ownership?
A) corporations
B) limited liability partnerships
C) general partnerships
D) sole proprietorships
Q5) Describe how a corporation is formed.
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Chapter 6: Small Business and Entrepreneurship: Economic
Rocket Fuel
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157 Verified Questions
157 Flashcards
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Sample Questions
Q1) Some entrepreneurs find new solutions to old problems and develop new products that people didn't even realize they needed. What are they said to have?
A) an external locus
B) vision
C) an internal locus
D) corporate savvy
Q2) People who face discrimination that limits their economic opportunities in corporate Canada are likely to find that entrepreneurship offers even less attractive opportunities.
A)True
B)False
Q3) Mary Kate is a successful entrepreneur. Which of the following would best describe her?
A) She has very little tolerance for uncertainty.
B) She is very laid back in her approach to running a business.
C) She believes that most of her success is due to luck and the hard work of others.
D) She has a great deal of faith in her business ideas, even when others express doubts.
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Chapter 7: Accounting: Decision Making by the Numbers
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188 Verified Questions
188 Flashcards
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Sample Questions
Q1) Balance sheets only reflect the assets and liabilities of the cost of goods sold.
A)True
B)False
Q2) Due to accounting scandals at several large corporations, many accounting boards passed new ethics-related requirements.
A)True
B)False
Q3) Which set of statements comprises the major output of financial accounting?
A) general journal, cash budget, and capital budget
B) annual report, social audit, and balanced scorecard
C) balance sheet, income statement, and statement of cash flows
D) dividend record, auditor's opinion, and master budget
Q4) What is the term for what the firm owes its creditors?
A) liabilities
B) owners' equity
C) retained earnings
D) assets
Q5) Explain three different opinions that may result from an accounting audit.
Q6) What do forensic accountants do? Provide an example of when one might be needed.
Page 9
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Chapter 8: Finance: Acquiring and Using Funds to Maximize Value
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154 Verified Questions
154 Flashcards
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Sample Questions
Q1) The development of pro forma income statements and balance sheets is an important step in the financial planning function performed by financial managers.
A)True
B)False
Q2) Financial managers have a legal and ethical obligation to make decisions consistent with the financial interests of their firm's owners.
A)True
B)False
Q3) Cash budgets can help financial managers determine when their firms are likely to have short-term surpluses of cash available to pay off loans or invest in other assets.
A)True
B)False
Q4) Budgets help managers evaluate progress and performance. A)True B)False
Q5) Explain how a firm can increase shareholder value by acting in a socially responsible manner.
Page 10
Q6) Discuss how financial managers use cash budgets.
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Chapter 9: Financial Markets: Allocating Financial Resources
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166 Verified Questions
166 Flashcards
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Sample Questions
Q1) Investors who use a buy-and-hold approach carefully analyze stocks in order to identify those that offer the greatest growth potential. They buy these specific stocks in large quantities with the intention of holding them for at least six months, and possibly as long as a year.
A)True
B)False
Q2) Which of the following is an index based on the adjusted average price of stocks of 30 major corporations picked by editors of the Wall Street Journal?
A) Standard and Poor's 500
B) Nikkei 225 index
C) NASDAQ Composite Index
D) Dow Jones Industrial Average
Q3) Standard & Poor's 500 is a stock index based on stock prices of 500 major U.S. corporations in a variety of industries and market sectors.
A)True
B)False
Q4) What is an initial public offering (IPO), and what are the basic steps involved in this process?
11
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Chapter 10: Marketing: Building Profitable Customer
Connections
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183 Verified Questions
183 Flashcards
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Sample Questions
Q1) Age, gender, and attitudes are major determinants of your social class.
A)True
B)False
Q2) Define customer relationship management. Discuss "limited relationships" and "full partnerships" and provide an example of each.
Q3) Which type of segmentation is the vital starting point for most marketers?
A) demographic segmentation
B) use-pattern segmentation
C) cultural segmentation
D) psychographic segmentation
Q4) Environmental scanning is the process of segmenting the market into individual responses to various products. This includes the benefits consumers seek from products and how consumers use products.
A)True
B)False
Q5) Technology has allowed consumers to become part of the product development process.
A)True B)False
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Chapter 11: Product and Promotion: Creating and Communicating Value
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335 Verified Questions
335 Flashcards
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Sample Questions
Q1) What do Uno's Pizzeria and LensCrafters have in common?
A) Their products are examples of intermediate goods.
B) Their products are a mix of goods and services.
C) They offer pure goods.
D) They provide pure services.
Q2) Today's smartest and most profitable firms have learned that the key to their success is to provide the highest possible level of performance in their products.
A)True
B)False
Q3) A consumer can purchase a soft drink from a vending machine, from a grocery store, or from a variety of other vendors. What does this example suggest that soft drinks are?
A) accessory goods
B) shopping goods
C) specialty goods
D) convenience goods
Q4) Broadcast television is the most expensive media to use in reaching consumers. A)True
B)False
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Chapter 12: Distribution and Pricing: Right Product, Right
Person, Right Place, Right Price
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175 Verified Questions
175 Flashcards
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Sample Questions
Q1) Assume your product is priced at $10. The variable cost per unit is currently $5, and fixed costs are $10000. What is your breakeven point?
A) 3500 units
B) 3000 units
C) 2500 units
D) 2000 units
Q2) What is the goal of a distribution strategy? Name and describe its key elements. Explain the difference between a direct channel and channel intermediaries.
Q3) Which of the following are two types of limited service merchant wholesalers?
A) drop shippers and truck jobbers
B) category killers and category fillers
C) agents and brokers
D) independent market makers and affiliated market specialists
Q4) Which type of pricing aims to price a handful of items temporarily below cost to drive in-store traffic?
A) high/low pricing
B) loss leader pricing
C) penetration pricing
D) price discrimination
14
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Chapter 13: Management, Motivation, and Leadership: Bringing Business to Life
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213 Verified Questions
213 Flashcards
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Sample Questions
Q1) Yvon Chouinard, founder of Patagonia, has stated, "Make the best product, cause no unnecessary harm, and use business to inspire and implement solutions to the environmental crisis." What is this an example of?
A) a direction
B) a mission statement
C) a strategic plan
D) a tactical plan
Q2) Skill variety is one factor that contributes to job enrichment.
A)True
B)False
Q3) What type of organization creates flexibility as it brings together specialists from different areas of the company to work temporarily on individual projects?
A) line organization
B) matrix organization
C) line-and-staff organization
D) corporate organization
Q4) Job enrichment relies mainly on monetary rewards to motivate workers.
A)True
B)False
Page 15
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Chapter 14: Human Resource Management: Building a Top-Quality Workforce
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140 Verified Questions
140 Flashcards
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Sample Questions
Q1) Benefits are noncash compensation, including programs such as health insurance, vacation, and childcare.
A)True
B)False
Q2) Independent contractors, on-call workers, and workers provided by temporary agencies are all examples of contingent workers.
A)True
B)False
Q3) Shelly Tessier is a human resource manager with a medium-sized corporation. She has noticed that managers in other departments seldom seem to include her and other HR managers in their planning efforts. One problem Shelly and her HR colleagues face is that it is virtually impossible to quantify the financial impact HR functions have on the company's bottom line.
A)True
B)False
Q4) The bottom-line goal of most employment legislation is to ensure employers hire an equal number of women as men.
A)True
B)False
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Chapter 15: Managing Information and Technology: Finding
New Ways to Learn and Link
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163 Verified Questions
163 Flashcards
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Sample Questions
Q1) The Internet is a network of networks, consisting of hundreds of thousands of smaller networks, operating under a common set of rules so each can communicate with the others.
A)True
B)False
Q2) How can you protect yourself from spyware and viruses?
A) visit lots of websites so as to confuse the hacker
B) use the same operating system for as long as you can as you have already set the security settings
C) when opening e-mail attachments, save them to your hard drive right away
D) perform regular backups and store these in a separate place
Q3) Deleting e-mail messages from your inbox on a regular basis is an effective way of eliminating the possibility that others will be able to read your messages.
A)True
B)False
Q4) A cybermediary is an Internet-based firm specializing in the secure electronic transfer of funds.
A)True
B)False
Page 17
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Chapter 16: Operations Management: Putting It All Together
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167 Verified Questions
167 Flashcards
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Sample Questions
Q1) Which of the following refers to reprogrammable machines that can manipulate materials, tools, and parts to perform a variety of tasks?
A) robots
B) automation
C) drones
D) diverters
Q2) What type of software enables users to test, analyze, and optimize designs, allowing users to find and correct design flaws before production?
A) CAD
B) CAM
C) Gantt
D) CAE
Q3) Total quality management (TQM) relies on a small cadre of quality experts to exert complete control over the organization's quality assurance efforts.
A)True
B)False
Q4) Explain how technology has influenced operations management.
Q5) Describe just-in-time production and its impact on overall production.
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Chapter 17: Business Communication: Creating and Delivering Messages That Matter
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175 Verified Questions
175 Flashcards
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Sample Questions
Q1) Shefali attended a business conference where the keynote speaker provided a very entertaining presentation. She thought several of the speaker's jokes were funny and found some of the points he made interesting. But she left the speech unsure of the speaker's main point and how it related to her. As far as Shefali was concerned, the speaker was not an effective communicator.
A)True
B)False
Q2) Words or statements suggesting negative attitudes toward an ethnic group are acceptable if no members of that ethnic group are likely to receive the message.
A)True
B)False
Q3) Memos are a good communication channel when the intent is to convey a noncontroversial but detailed message to a large number of people.
A)True
B)False
Q4) Define active listening. What role does active listening play in an organization?
Q5) Define noise, and describe how it impacts business communications.
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Chapter 18: Labour Unions and Collective Bargaining
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46 Verified Questions
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Sample Questions
Q1) Which of the following is a group of workers who have organized in order to pursue common work-related goals, such as better wages and benefits, safer working conditions, and greater job security?
A) labour federation
B) labour union
C) labour collective
D) Cooperative
Q2) The laws dealing with labour relations were based mainly on British law and later influenced by American laws.
A)True
B)False
Q3) Explain the types of topics discussed in a collective bargaining process.
Q4) The Major League Baseball Players' and the National Football League Players' associations are both examples of industrial unions.
A)True
B)False
Q5) Describe the four main areas the Canada Labour Code addresses. Provide an example for each.
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Chapter 19: Business Law
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60 Verified Questions
60 Flashcards
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Sample Questions
Q1) Describe the characteristics of a contract and explain how the terms of contracts are enforced.
Q2) Henry, who is already 25, promised in writing to give his buddy Jake $250 as a gift when he celebrated his 25th birthday. Jake thanked Henry and kept the written promise in his wallet. But when the date arrived, Henry decided not to make the payment. Jake was understandably disappointed and plans to sue Henry for breach of contract in order to require him to make good on his promise. Why is Jake's lawsuit unlikely to be successful?
A) because Jake didn't offer any consideration to Henry
B) because Jake was a minor at the time of the agreement
C) because Henry lacks the legal capacity to enter into a contract
D) because there was no mutual assent
Q3) What is "mutual assent"?
A) an offer freely given by one party and freely accepted by the other party
B) both parties living up to a contractual agreement
C) both parties agreeing to settle a tort dispute through mediation rather than going to court
D) one party offering something of value to the other party
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Chapter 20: Personal Finance
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67 Verified Questions
67 Flashcards
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Sample Questions
Q1) An RRSP contribution is not tax deductible.
A)True
B)False
Q2) Dividends are only paid if the corporation's board of directors declare them.
A)True
B)False
Q3) Preparing your budget doesn't do you much good unless you track your actual spending to what you budgeted for various items.
A)True
B)False
Q4) All experts agree that credit cards are dangerous and should be avoided at all costs.
A)True
B)False
Q5) The difference between discretionary costs and non-discretionary costs is that discretionary costs are more controllable.
A)True
B)False
Q6) Discuss the traditional ways to wealth accumulation.
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