

Applied Communication Test Questions
Course Introduction
Applied Communication explores the practical use of communication theories and strategies across various professional and social contexts. This course emphasizes the development of effective verbal, nonverbal, and written communication skills, incorporating real-world scenarios such as workplace interactions, group collaborations, and public presentations. Students will analyze barriers to communication, practice techniques for active listening, conflict resolution, and persuasive messaging, and refine their ability to adapt messages to diverse audiences. The course aims to equip learners with essential communication competencies necessary for success in both personal and professional environments.
Recommended Textbook
Floyd Interpersonal Communication 2nd Edition by Kory Floyd
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12 Chapters
579 Verified Questions
579 Flashcards
Source URL: https://quizplus.com/study-set/1206

Page 2

Chapter 1: About Communication
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51 Verified Questions
51 Flashcards
Source URL: https://quizplus.com/quiz/23878
Sample Questions
Q1) What term is used to describe anything that interferes with the accurate decoding of a message?
A) channel
B) noise
C) feedback
D) context
Answer: B
Q2) In the communication process, noise can be either physical or psychological.
A)True
B)False
Answer: True
Q3) Most people in the United States believe they are above-average communicators.
A)True
B)False
Answer: True
Q4) Context and feedback are aspects of the action model of communication.
A)True
B)False Answer: False
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Chapter 2: Culture and Gender
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50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/23879
Sample Questions
Q1) Which concept of culture includes judgments about how good, desirable, or beautiful something is?
A) symbols
B) values
C) norms
D) language
Answer: B
Q2) Which of the following statements is not true regarding feminine cultures?
A) feminine cultures value nurturance
B) feminine cultures value achievement
C) feminine cultures value quality of life
D) feminine cultures do not strongly differentiate between male and female roles
Answer: B
Q3) This gender role combines aspects of masculinity and femininity:
A) bisexuality
B) Turner's Syndrome
C) androgyny
D) asexuality
Answer: C
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Page 4

Chapter 3: Communication and the Self
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51 Verified Questions
51 Flashcards
Source URL: https://quizplus.com/quiz/23880
Sample Questions
Q1) Social penetration theory uses the metaphor of an onion to illustrate how self-disclosure develops over time in a relationship.
A)True
B)False
Answer: True
Q2) Most research supports the notion that low self-disclosure is the underlying cause of juvenile delinquency and anti-social behavior.
A)True
B)False
Answer: False
Q3) Anytime you expect something to happen, and then it does, that's a self-fulfilling prophecy.
A)True
B)False
Answer: False
Q4) Fellowship face refers to our need to avoid being imposed upon by others.
A)True
B)False Answer: False
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Chapter 4: Interpersonal Perception
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48 Verified Questions
48 Flashcards
Source URL: https://quizplus.com/quiz/23881
Sample
Questions
Q1) One of your hallmates, Ling, is an exchange student from Taiwan. Ling never goes out with the other students, goes to bed at 9:30 every night, and studies quietly in her room most of the time. You assume that Ling behaves the way she does because she is Asian. Which of the following attribution errors might you have committed?
A) self-serving bias
B) fundamental attribution error
C) overattribution
D) all of these
Q2) Which of the following statements is true with respect to the process of stereotyping?
A) Stereotypes are always unfair to women and minorities.
B) Stereotyping always leads to inaccurate assessments of others.
C) Stereotypes always cast people in a negative light.
D) Stereotypes are sometimes accurate.
Q3) Which of the following techniques can help in the perception-checking process?
A) generate a meaningful interpretation as quickly as possible
B) generate alternative perceptions
C) avoid considering the context
D) none of these
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Page 6

Chapter 5: Language
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48 Verified Questions
48 Flashcards
Source URL: https://quizplus.com/quiz/23882
Sample Questions
Q1) Research on humor has found that different cultures and societies have different ideas about what makes a joke funny. Using what you know about humor, about culture, and about language in general, explain why this should be the case? That is, why should cultures differ from each other in their appreciation of humor? In your explanation, make explicit reference to the principles of culture, language, and humor that support your argument.
Q2) Words that evoke strongly positive or negative connotations are known collectively as:
A) emotion language
B) trigger words
C) loaded language
D) hot-button words
Q3) Explain the concept of hate speech. Compare and contrast it with both profanity and slang.
Q4) According to research, a joke must contain this in order to be considered funny: A) a put-down
B) an expectancy violation
C) at least one funny-sounding word
D) all of these
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Chapter 6: Nonverbal Communication
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50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/23883
Sample Questions
Q1) Why do people tend to believe nonverbal messages even when they contradict verbal messages?
A) Nonverbal behaviors are completely involuntary and reflect people's true states.
B) People will only attempt to control their nonverbal behavior when they are lying.
C) It is harder for most people to control their nonverbal communication than their verbal communication.
D) All of these are true.
Q2) According to the text, the face is used primarily to communicate all of the following except:
A) identity
B) emotion
C) attractiveness
D) intellect
Q3) People tend to be most attracted to others whose natural body odors are different from their own.
A)True
B)False
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Chapter 7: Listening
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47 Verified Questions
47 Flashcards
Source URL: https://quizplus.com/quiz/23884
Sample Questions
Q1) Explain the concept of probability. Using concrete examples, illustrate what possibility, probability, and certainty are.
Q2) This form of listening occurs when you are trying to experience what another person is thinking or feeling:
A) critical
B) empathic
C) informational
D) passive
Q3) Empathic listening means feeling sorry for someone else.
A)True
B)False
Q4) The tendency to pay attention only to information that supports our values and beliefs is called what?
A) vividness effect
B) mere exposure effect
C) valuation bias
D) confirmation bias
Q5) What is information overload? Where does it come from and how can it be avoided?
Q6) Using concrete examples, compare and contrast hearing and listening.
Page 9
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Chapter 8: Social and Personal Relationships
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48 Verified Questions
48 Flashcards
Source URL: https://quizplus.com/quiz/23885
Sample Questions
Q1) This emotion involves feelings of joy and surprise, along with experiences of excitement and attraction for another person:
A) liking
B) love
C) attachment
D) passion
Q2) Soldiers decline treatment for post-traumatic stress disorder primarily because:
A) they feel confused about having the condition
B) they feel fear that their comrades will stigmatize them
C) they feel ashamed of being a soldier
D) they fear the doctors and medical personnel who might treat them
Q3) Denying and suppressing felt emotions can contribute to a number of health problems.
A)True
B)False
Q4) Social anxiety is a rare and serious psychological disorder.
A)True
B)False
Q5) Compare and contrast a) jealousy and envy; b) liking and love; and c) sadness and depression.
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Chapter 9: Family and Intimate Relationships
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48 Verified Questions
48 Flashcards
Source URL: https://quizplus.com/quiz/23886
Sample Questions
Q1) When forming friendships, people find several forms of similarity to be attractive. According to research, which of the following is true?
A) Cognitive similarity is not influential at any stage of friendship formation.
B) Attitude similarity is the strongest predictor of initial attraction.
C) People generally see attitude similarity as a bad thing.
D) Similarity in personalities is the strongest predictor of initial attraction.
Q2) Pick a friend of yours with whom you've had a relationship for at least three months. Identify this friend and provide a brief description of your relationship. Next, evaluate your relationship in terms of social exchange theory. Make sure to include as many parts of the theory as you can.
Q3) In the ______________ stage of friendship, people begin to think of themselves as friends and their communication becomes more personal.
A) friendly relations
B) moves toward friendship
C) nascent friendship
D) stabilized friendship
Q4) Define and give concrete examples of the emotional, material, and health rewards of strong social relationships.
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Page 11

Chapter 10: Conflict and Power
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49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/23887
Sample Questions
Q1) Most new relationships end at which stage of Knapp's stage model?
A) initiating
B) experimenting
C) intensifying
D) integrating
Q2) From a legal perspective, this is the most heavily regulated relationship in the United States:
A) parent-child relationships
B) parent-adoptive child relationships
C) sibling relationships
D) marital relationships
Q3) Mother, son, grandfather, and aunt are all examples of family roles.
A)True
B)False
Q4) Your textbook identified two important patterns of emotional expression that distinguish happy from unhappy couples. Describe the two patterns of emotional exchange in detail. Of the two, which do you feel is more damaging to a couple? Justify your choice by drawing from other information you have learned in the chapter about satisfying and dissatisfying intimate relationships.
Q5) Give brief examples of each of Knapp's five stages of relationship formation.
Page 12
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Chapter 11: Interpersonal Deception
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49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/23888
Sample Questions
Q1) Frank and Samantha just received a large inheritance when Samantha's grandmother passed away. Samantha said she wanted to use the money to build a room addition onto their house. Frank said he wanted to buy a more fuel-efficient car.
Which of the following is true about this situation?
A) This is an example of conflict because it involves an expressed struggle.
B) This is an example of conflict because it involves scarce resources.
C) This is an example of conflict because it involves incompatible goals.
D) All of these are true.
Q2) Which of the following statements about collectivistic cultures is true?
A) In conflict, group priorities are more important than individual priorities.
B) Individuals are more likely to avoid conflict altogether.
C) Parties involved in a conflict are likely to enlist a mediator to help reach an agreement.
D) All of these.
Q3) ______________ is the ability to manipulate, influence, or control other people or events.
A) conflict
B) fear
C) power
D) coercion
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Chapter 12: Emotion
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/23889
Sample Questions
Q1) According to deception research, which of the following behavioral changes is a reliable cue to deception?
A) increased smiling
B) reduced vocal pitch
C) decreased eye contact
D) decreased gesturing
Q2) Which of the following forms of deception is an act of dissimulation?
A) exaggeration
B) falsification
C) sarcasm
D) equivocation
Q3) In her diary study, communication scientist Sandra Metts found that almost half of people's deception attempts involved this form of deception:
A) falsification
B) hyperbole
C) omission
D) exaggeration
Q4) Is it easier to detect deception from friends or strangers? Make an argument for each possible outcome and then describe what research has found.
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