Advanced Topics in IT Project Management
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Course Introduction
This course delves into complex and contemporary challenges faced in IT project management, equipping students with advanced tools and techniques required for successful project delivery in dynamic technological environments. Topics include agile and hybrid methodologies, portfolio and program management, strategic alignment of IT projects, risk assessment and mitigation, stakeholder engagement, leadership dynamics, and value-driven project governance. Emphasis is placed on real-world case studies, the use of advanced project management software, and effective communication strategies to manage diverse and distributed teams. By the end of the course, students will be prepared to lead and oversee large-scale IT projects, ensuring alignment with business objectives and industry best practices.
Recommended Textbook
Information Technology Project Management Revised 6th Edition by Kathy.. Schwalbe
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12 Chapters
1110 Verified Questions
1110 Flashcards
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Page 2
Chapter 1: Introduction to Project Management
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Sample Questions
Q1) List and describe each of the nine project management knowledge areas. Answer: Project scope management involves defining and managing all the work required to complete the project successfully. Project time management includes estimating how long it will take to complete the work,developing an acceptable project schedule,and ensuring timely completion of the project. Project cost management consists of preparing and managing the budget for the project. Project quality management ensures that the project will satisfy the stated or implied needs for which it was undertaken. Project human resource management is concerned with making effective use of the people involved with the project. Project communications management involves generating,collecting,disseminating,and storing project information. Project risk management includes identifying,analyzing,and responding to risks related to the project. Project procurement management involves acquiring or procuring goods and services for a project from outside the performing organization. Project integration management is an overarching function that affects and is affected by all of the other knowledge areas.
Q2) ____________________ include people,hardware,software,or other assets.
Answer: Resources
Q3) Some people say that,"Managers do things right,and ____________________ do the right things."
Answer: leaders
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Chapter 2: The Project Management and Information Technology Context
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Sample Questions
Q1) Some projects have a senior manager called a(n)____________________ who acts as a key proponent for a project.
Answer: champion
Q2) Understanding the ____________________ is just as important to good project management as understanding the phases of the traditional project life cycle.
Answer: product life cycle
Q3) Project managers in matrix organizations have staff from various functional areas working on their projects.
A)True
B)False
Answer: True
Q4) The three spheres of systems management are business,organization,and ____________________.
Answer: technology
Q5) Using a systems approach is critical to successful project management. A)True
B)False
Answer: True
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Chapter 3: The Project Management Process Groups: A Case Study
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Sample Questions
Q1) ____________________ is often the most difficult and unappreciated process in project management.
Answer: Planning
Q2) DMAIC is used to improve an existing business process.
A)True
B)False
Answer: True
Q3) During ____ processes for a new project,the organization recognizes that a new project exists,and completes a project charter as part of this recognition.
A)initiating
B)planning
C)opening
D)controlling
Answer: A
Q4) The kick-off meeting is always held before the business case and project charter are completed.
A)True
B)False
Answer: False
Page 5
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Chapter 4: Project Integration Management
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Sample Questions
Q1) You can use the NPV function in Microsoft Access to calculate the NPV quickly.
A)True
B)False
Q2) Strategic planning involves determining long-term objectives by analyzing the strengths and weaknesses of an organization,studying opportunities and threats in the business environment,predicting future trends,and projecting the need for new products and services.
A)True
B)False
Q3) A commonsense approach to improving the coordination between project plan development and execution is to follow this simple rule: Those who will do the work should not plan the work.
A)True
B)False
Q4) What are the methods for categorizing Information Technology projects?
Q5) The ROI is always positive.
A)True
B)False
Q6) ____________________ are chances to improve the organization.
Q7) What is a weighted scoring model? How is it created?
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Chapter 5: Project Scope Management
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Sample Questions
Q1) After discovering WBS items and structure using the ____ technique,you could then translate the information into chart or tabular form.
A)analogy
B)bottom-up
C)top-down
D)mind mapping
Q2) Deliverables are only product-related,such as a piece of hardware or software.
A)True
B)False
Q3) A work package represents the level of work that the project manager monitors and controls.
A)True
B)False
Q4) The ____ approach is best suited to project managers who have vast technical insight and a big-picture perspective.
A)analogy
B)bottom-up
C)top-down
D)mind mapping
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Chapter 6: Project Time Management
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Sample Questions
Q1) Describe critical path analysis.How is the critical path calculated?
Q2) The activity list,activity attributes,activity resource requirements,resource calendars,project scope statement,enterprise environmental factors,and organizational process assets all include information that affect ____.
A)definitions
B)sequences
C)resource estimates
D)duration estimates
Q3) ____ dependencies involve relationships between project and non-project activities.
A)Mandatory
B)Discretionary
C)External
D)Internal
Q4) The arrows in a network diagram represent the activity sequencing or relationships between tasks.
A)True
B)False
Q5) ____________________ states that if something can go wrong,it will.
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Chapter 7: Project Cost Management
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Sample Questions
Q1) The people who develop software cost estimates often have a great deal of experience with cost estimation.
A)True
B)False
Q2) The ____ is the ratio of earned value to planned value and can be used to estimate the projected time to complete the project.
A)SV
B)CV
C)CPI
D)SPI
Q3) What are tangible,intangible,direct and indirect costs? Give examples of each.
Q4) In general,____________________ numbers for cost and schedule variance indicate problems in those areas.
Q5) A(n)____________________ is the original project plan plus approved changes.
Q6) The ____ is an estimate of the value of the physical work actually completed.
A)AC
B)EV
C)RP
D)PV
Page 9
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Chapter 8: Project Quality Management
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Sample Questions
Q1) Minimizing defects does not matter if an organization is making a product that no one wants to buy.
A)True
B)False
Q2) ____ addresses how well a product or service performs the customer's intended use.
A)Reliability
B)Performance
C)Maintainability
D)Functionality
Q3) Examples of common ____________________ include failure rates of products produced,availability of goods and services,and customer satisfaction ratings.
Q4) Sample size = 0.25 * (____________________/acceptable error)<sup>2</sup>
Q5) ____________________ often perform quality audits by helping to design specific quality metrics for a project and then applying and analyzing the metrics throughout the project.
Q6) Continuous quality improvement is not a goal of quality assurance.
A)True
B)False
Page 10
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Chapter 9: Project Human Resource Management
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Sample Questions
Q1) People with a high need for ____ seek to excel and tend to avoid both low-risk and high-risk situations to improve their chances for achieving something worthwhile.
A)affiliation
B)money
C)power
D)achievement
Q2) Psychosocial issues that affect how people work and how well they work include ____________________,influence and power,and effectiveness.
Q3) Describe Maslow's hierarchy of needs.How does it relate to information technology projects?
Q4) The first step in the framework for defining and assigning work is ____.
A)defining how the work will be accomplished
B)breaking down the work into manageable elements
C)finalizing the project requirements
D)assigning work responsibilities
Q5) What are the five main types of power? Briefly describe each type.F.Kennedy,and Bill Clinton had referent power.Very few people possess the natural charisma that underlies referent power.
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Chapter 10: Project Communications Management
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Sample Questions
Q1) Many practitioners define project success as ____.
A)meeting project scope goals
B)meeting time goals
C)satisfying the customer/sponsor
D)meeting cost goals
Q2) Not understanding how to communicate effectively with other cultures and people of diverse backgrounds hurts projects and businesses.
A)True
B)False
Q3) The ____ serves as a good starting point for information distribution.
A)stakeholder communications analysis
B)WBS
C)communications management plan
D)status report
Q4) It is not important to document any changes in technical specifications that might affect product performance.
A)True
B)False
Q5) The ____________________ approach is the least desirable conflict-handling mode.
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Chapter 11: Project Risk Management
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Sample Questions
Q1) ____ involves prioritizing risks based on their probability and impact of occurrence.
A)Performing qualitative risk analysis
B)Planning risk management
C)Planning risk responses
D)Performing quantitative risk analysis
Q2) Project teams sometimes use ____________________-unplanned responses to risk events-when they do not have contingency plans in place.
Q3) KLCI Research Group's 2001 survey revealed that ____ percent of the participants said they had procedures in place to identify and assess risk.
A)75
B)87
C)97
D)99
Q4) Increasing the project manager's authority is a strategy for mitigating technical and cost risks.
A)True
B)False
Q5) Describe Decision Trees and Expected Monetary Value.
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Chapter 12: Project Procurement Management
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Sample Questions
Q1) What is a SOW? What is a contract SOW?
Q2) ____ change orders are oral or written acts or omissions by someone with actual or apparent authority that can be construed to have the same effect as a written change order.
A)Direct
B)Constructive
C)Destructive
D)Instructive
Q3) The term "e-procurement" often describes various procurement functions that are now done electronically.
A)True
B)False
Q4) Lead times for purchases and acquisitions should not be included in a procurement management plan.
A)True
B)False
Q5) Tools to assist in contract closure include ____________________,negotiated settlements,and a records management system.
Q6) The term ____________________ is widely used in government.
Page 14
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