

Advanced Marketing Research
Review Questions
Course Introduction
Advanced Marketing Research delves into sophisticated methodologies and analytical techniques used in contemporary marketing research. The course explores qualitative and quantitative research designs, data collection strategies, and advanced statistical analyses to interpret complex market data. Emphasis is placed on leveraging technology such as digital analytics, experimental design, and predictive modeling to inform marketing decisions. Students engage in real-world case studies and hands-on projects, developing skills to critically evaluate research quality, manage large datasets, and translate research findings into actionable business strategies for competitive advantage.
Recommended Textbook
Basic Marketing Research Pearson New International Edition 4th Edition by Naresh K. Malhotra
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Page 2
Chapter 1: Introduction to Marketing Research
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Sample Questions
Q1) Market share is an example of a topic typically addressed by problem-solving research.
A)True
B)False
Answer: False
Q2) According to the text, most of the research suppliers are ________.
A) multinational operations
B) Fortune 500 operations
C) foreign operations
D) small operations
E) 501(c)(3) organizations
Answer: D
Q3) Promotion is considered an uncontrollable environmental factor.
A)True
B)False
Answer: False
Q4) Problem-identification research is typically used to address pricing issues.
A)True
B)False
Answer: False

Page 3
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Chapter 2: Defining the Marketing Research Problem and Developing an Approach
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Sample Questions
Q1) An unproven statement or proposition about a factor or phenomenon that is of interest to the researcher is called a hypothesis.
A)True
B)False
Answer: True
Q2) A theory is a conceptual scheme based on foundational statements, which are assumed to be true.
A)True
B)False
Answer: True
Q3) Verbal models explicitly specify the strength and direction of relationships among variables, usually in equation form.
A)True
B)False
Answer: False
Q4) Mathematical models are visual and pictorially represent the theory.
A)True
B)False
Answer: False

Page 4
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Chapter 3: Research Design
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Sample Questions
Q1) A type of research design that has as its primary objective the provision of insights into and comprehension of the problem situation confronting the researcher is called
A) conclusive research
B) descriptive research
C) causal research
D) exploratory research
E) insight research
Answer: D
Q2) According to the text, the objective of exploratory research is to test specific hypotheses and examine specific relationships.
A)True
B)False
Answer: False
Q3) Private communities are primarily built for discovery and insight purposes and are called MROCs (Marketing Research Online Communities).
A)True
B)False
Answer: True
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Page 5

Chapter 4: Exploratory Research Design: Secondary Data
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Sample Questions
Q1) All of the following are examples of some of the many Internet search services on the Internet EXCEPT:
A) Lycos.
B) Yahoo!
C) Webcrawler.
D) Nielsen.
E) Google.
Q2) According to the text, what is an ethical responsibility of a research agency?
A) To use all forms of data, as well as data obtained from any source - internal or external.
B) Discussion about all issues surrounding the relevance and accuracy of the secondary data used with the client should be done only when required by law.
C) After a detailed analysis of secondary data has been conducted, the researcher should reexamine the collection of primary data stipulated in the proposal.
D) Privacy related to the client's issues are not as important as safe keeping of the client's databases.
E) B and D are valid statements.
Q3) In a short essay, explain the appeal of census data to marketers.
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Chapter 5: Exploratory Research Design: Syndicated
Sources of Secondary Data
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Sample Questions
Q1) According to the text, ________ are data routinely collected by supermarkets and other outlets with electronic checkouts.
A) observational data
B) modular data
C) volume-tracking data
D) experimental data
E) cashier data
Q2) ________ provide secondary data derived from industrial and organizational sources that are intended for industrial or institutional use.
A) Industrial Firms/Organizations
B) Single-source services
C) Customized services
D) Retail services
E) Movement services
Q3) The Nielsen BrandLift is designed to provide marketers with effectiveness measurement for Facebook advertising.
A)True
B)False
Q4) In a short essay, describe an audit and list at least four uses of audit data.
Page 7
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Chapter 6: Exploratory Research Design: Qualitative Research
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Sample Questions
Q1) Projective techniques are different from focus groups and depth interview techniques in that projective techniques attempt to disguise the purpose of the research.
A)True
B)False
Q2) The main purpose of ________ is to gain insights on issues of interest to the researcher by listening to a group of people from the appropriate target market.
A) a depth interview
B) a quantitative survey
C) an experiment
D) a moderator group
E) a focus group
Q3) A focus group typically consists of eight to twelve participants.
A)True
B)False
Q4) Private online communities can play the role of extended focus groups.
A)True
B)False

Page 8
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Chapter 7: Descriptive Research Design: Survey and Observation
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Sample Questions
Q1) CAPI interviewing is inappropriate for conducting B2B research at trade shows or conventions.
A)True
B)False
Q2) Response bias is the bias that arises when actual respondents differ from those who refuse to participate in ways that affect the survey results.
A)True
B)False
Q3) The disadvantages of using mall intercept interviews to collect research data include all of the following EXCEPT:
A) poor response rate.
B) potential for interviewer bias.
C) moderate quantity of data can be collected.
D) high cost.
E) high social desirability.
Q4) Observational interviews are recognized as a classification for the various methods of collecting survey data.
A)True
B)False

Page 9
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Chapter 8: Causal Research Design: Experimentation
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Sample Questions
Q1) In the virtual world, it is more complex but much less costly to manipulate the independent variable and control for mediating variables than it is in the real world.
A)True
B)False
Q2) Individuals, organizations, or other entities whose response to independent variables or treatments is being studied are called test units.
A)True
B)False
Q3) Experimental design is the set of experimental procedures specifying the test units and sampling procedures and all of the following EXCEPT:
A) specifying the independent variables.
B) specifying the dependent variables.
C) specifying the plan for data analysis.
D) specifying how to control the extraneous variables.
Q4) Statistical designs allow for the statistical control and analysis of external variables. A)True B)False
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Chapter 9: Measurement and Scaling: Fundamentals and Comparative Scaling
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Sample Questions
Q1) Mutually exclusive means that there is no overlap between classes and every object being measured falls into only one class.
A)True
B)False
Q2) The generation of a continuum upon which measured objects are located is called
A) sampling
B) hypothesizing
C) scaling
D) factoring
E) continuous generation
Q3) In marketing research, interval scales are used both to measure attitudes and opinions, and as index numbers.
A)True
B)False
Q4) The major benefit of comparative scaling is that it is the most widely used scaling technique.
A)True
B)False

Page 11
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Chapter 10: Measurement and Scaling: Noncomparative Scaling Techniques
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Sample Questions
Q1) According to the text, construct validity includes all the following EXCEPT:
A) convergent validity.
B) discriminant validity.
C) nomological validity.
D) coefficient validity.
E) C and D
Q2) ________ is an approach for assessing reliability in which respondents are administered identical sets of scale items at two different times under as nearly equivalent conditions as possible.
A) Test-retest reliability
B) Alternative-form reliability
C) Internal consistency reliability
D) Random reliability
E) Binary reliability
Q3) Social media should not be used to make rating-scale decisions; such decisions should be based only on theoretical considerations.
A)True
B)False
Q4) Explain how continuous rating scales can be easily implemented on the Internet.
Page 12
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Chapter 11: Questionnaire and Form Design
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Sample Questions
Q1) One consistency in conducting cross-national studies is the universal definition of "household" and "household size" across countries of the world.
A)True
B)False
Q2) Which of the following is the first step in the questionnaire design process?
A) specify the information needed
B) specify the type of interviewing method
C) determine the content of individual questions
D) decide on the question structure
E) segment the customer base
Q3) Regarding international marketing research, which of the following statements is (are) true?
A) Only one pretest is recommended in cross-national studies.
B) Demographics questions can be used without modification in cross-national studies.
C) Structured questions minimize the risk of cultural bias but are more sensitive to differences in educational levels.
D) Personal interviewing is the dominant survey method.
E) C and D
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13

Chapter 12: Sampling: Design and Procedures
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Sample Questions
Q1) Objects that possess the information the researcher seeks and about which the researcher will make inferences is called an element.
A)True
B)False
Q2) The representativeness of information from general social media can be improved by screening result in a more targeted and representative sample.
A)True B)False
Q3) According to the text, the first step in the sampling design process is to determine the sample size.
A)True
B)False
Q4) A sampling unit is the basic unit containing the elements of the population to be sampled.
A)True B)False
Q5) In a short essay, list and discuss the four probability sampling techniques used in marketing research.
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Chapter 13: Sampling: Final and Initial Sample Size
Determination
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Sample Questions
Q1) When estimating a population parameter by using a sample statistic, the precision level is the desired size of the estimating interval.
A)True
B)False
Q2) Sample size is influenced by which of the following?
A) confidence level changes
B) population variability
C) precision level changes
D) A and B
E) A, B, and C
Q3) The two factors that affect the task of interviewing a much larger number of respondents than originally anticipated to achieve the desired net sample are random rate and standard rate.
A)True
B)False
Q4) Proportions are estimated when the choice is dichotomous.
A)True
B)False

Page 15
Q5) In a short essay, discuss the concept of the sampling distribution.
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Chapter 14: Fieldwork: Data Collection
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Sample Questions
Q1) When evaluating field workers, the interviewer's time should be broken down into actual interviewing, travel, and administration.
A)True
B)False
Q2) Which of the following interviewer characteristics is described as "empathizes with a respondent and tailors the presentation accordingly"?
A) pride
B) aptitude
C) command
D) third ear
E) ethics
Q3) The general rule for recording answers to unstructured questions is to record the responses verbatim.
A)True
B)False
Q4) List and discuss the major areas of the fieldwork/data collection process.
Q5) In a short essay, discuss the process of validating fieldwork.
Q6) In a short essay, discuss the fieldwork issues facing researchers conducting international marketing research.
Page 16
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Chapter 15: Data Preparation and Analysis Strategy
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Sample Questions
Q1) Coding unstructured questions is relatively simple, since the response options are predetermined.
A)True
B)False
Q2) Which of the following is NOT a technique for executing data transcribing?
A) mark-sense forms
B) keypunching
C) optical scanning
D) CATI/CAPI/Internet
E) objective sort and entry
Q3) At the editing stage, the researcher makes a preliminary check for consistency.
A)True
B)False
Q4) According to the text, the data preparation process begins with ________.
A) validating the questionnaires
B) evaluating the interviewers
C) pretesting the questionnaire
D) transcribing data
E) checking the questionnaires for completeness
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Chapter 16: Frequency Distribution, Hypothesis Testing, and
Cross-Tabulation
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Sample Questions
Q1) The value of the test statistic that divides the rejection and nonrejection regions is called the ________.
A) random value
B) critical value
C) standard value
D) concurrent value
E) incidence boundary
Q2) A measure of central tendency, given as the value above which half of the values fall and below which half of the values fall is called the ________.
A) mean
B) mode
C) median
D) maxima
E) binary inflection
Q3) Type I error occurs when the sample results lead to the rejection of a null hypothesis that is in fact true.
A)True
B)False
Q4) Discuss the relationship between cross-tabulation and frequency distribution.
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Chapter 17: Hypothesis Testing Related to Differences
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Q1) The null hypothesis of equal means for more than two samples is tested by a(n) ________, which is the ratio of the mean square related to the independent variable to the mean square related to error.
A) F statistic
B) p statistic
C) t statistic
D) z statistic
E) chi-square statistic
Q2) The ________ is a statistic that assumes that the variable has a symmetric bell-shaped distribution and the mean is known (or assumed to be known) and the population variance is estimated from the sample.
A) F statistic
B) t statistic
C) z statistic
D) none of the above
Q3) In a short essay, discuss analysis of variance and list at least three questions that relate to the examination of the differences in the mean values of more than two groups.
Q4) In a short essay, discuss t-test, the t statistic, and the t distribution.
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Chapter 18: Correlation and Regression
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Sample Questions
Q1) The vertical distance from a point to the regression line is the squared error, e ².
A)True
B)False
Q2) A statistic summarizing the strength of association between two metric variables is called the ________.
A) product moment correlation
B) covariance correlation
C) inverse correlation
D) bivariate correlation
E) F-statistic
Q3) The distances for all the points from the regression line are squared and added together to arrive at the sum of the squared errors, which is a measure of total error.
A)True
B)False
Q4) In bivariate regression, the null hypothesis is that no linear relationship exists between X and Y, or H : = 0.
A)True
B)False
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Chapter 19: Report Preparation and Presentation
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Sample Questions
Q1) A pie chart is a chart that displays data in bars positioned horizontally or vertically.
A)True
B)False
Q2) According to the text, every table should have a number and a title.
A)True
B)False
Q3) In a short essay, discuss at least five elements that should be included in the research design section of the marketing research report.
Q4) In a short essay, discuss the importance of the report and its presentation for a marketing research project.
Q5) The research design section of a report gives the background to the problem, highlights discussions with the decision makers and industry experts, discusses the secondary data analysis, the qualitative research that was conducted, and the factors that were considered.
A)True
B)False
Q6) In a short essay, discuss why initial research findings should be communicated to the client's key decision makers.
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