Adult Learning in the Workplace Practice Questions
Course Introduction
This course explores the principles, theories, and practices of adult learning as they apply to workplace environments. Emphasizing the unique characteristics of adult learners, the course examines how motivation, experience, and context influence learning and professional development on the job. Students will analyze adult learning theories, training strategies, and the role of organizational culture in facilitating continuous learning. Through case studies and practical applications, students will develop skills to design, implement, and assess effective learning programs that foster growth and adaptability in a dynamic workforce.
Recommended Textbook
Human Resource Development 6th Edition by Jon M. Werner
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15 Chapters
873 Verified Questions
873 Flashcards
Source URL: https://quizplus.com/study-set/2119
Page 2
Chapter 1: Introduction to Human Resource Development
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90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/42230
Sample Questions
Q1) Evaluation is an important phase of the HRD process but is often over emphasized..
A)True
B)False
Answer: False
Q2) An ongoing process where an individual progresses through a series of stages,with each stage addressing unique issues,themes and task is described as:
A) human resource intervention
B) tactical career planning
C) career development
D) career planning
Answer: C
Q3) In the 1980's ASTD's focus looked strongly at
A) The strategic role of HRD
B) Performance Improvement programs
C) High performing work systems
D) All of the above
Answer: D
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Chapter 2: Influences on Employee Behavior
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60 Verified Questions
60 Flashcards
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Sample Questions
Q1) Reinforcement theory deals mainly with:
A) trainability
B) rewards and punishment
C) intrinsic motivation
D) the need for social belonging
Answer: B
Q2) Leadership is the coercive influence used to direct and coordinate the activities of a group toward accomplishing a goal.
A)True
B)False
Answer: False
Q3) Employee behavior at work is not influenced by:
A) Coworkers
B) Political issues outside work
C) The organization reward structure
D) The supervisor one works for
Answer: B
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Page 4
Chapter 3: Learning and HRD
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75 Verified Questions
75 Flashcards
Source URL: https://quizplus.com/quiz/42232
Sample Questions
Q1) Interference refers to:
A) Your supervisor being mad at you
B) A noisy training room
C) Material learned before the session or information received after training
D) None of the above are interference
Answer: C
Q2) A student who studied for this exam for two hours a day for four days would most clearly be using (or demonstrating):
A) whole learning
B) spaced practice
C) Overlearning
D) massed practice
Answer: B
Q3) If a trainee views training as a remedial event they will learn less than if they view it as an opportunity to advance.
A)True
B)False
Answer: True
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Chapter 4: Assessing HRD Needs
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56 Verified Questions
56 Flashcards
Source URL: https://quizplus.com/quiz/42233
Sample Questions
Q1) In general it is preferable to use more than one method of task identification when studying a job.
A)True
B)False
Q2) Immediate supervisors should not be involved in a person analysis.
A)True
B)False
Q3) A job analysis is the systematic study of the environment job is performed within.
A)True
B)False
Q4) Which of the following is not a component in the stimulus-response-feedback method of task identification?
A) The ego identifier
B) The response or behavior
C) The stimulus or cue
D) Feedback
Q5) The ultimate goal of HRD is to improve an organization's effectiveness.
A)True
B)False
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Chapter 5: Designing Effective HRD Programs
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55 Verified Questions
55 Flashcards
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Sample Questions
Q1) Subject matter expertise refers to mastery of the subject and of training.
A)True
B)False
Q2) Trainers who lack subject matter expertise may rely too heavily on books and other training materials.
A)True
B)False
Q3) In online programs a variety of activities should not be used because they tend to confuse the students.
A)True
B)False
Q4) Outside vendors can provide which of the following services:
A) Assistance with the needs assessment
B) Presenting an off the shelf program they have available
C) Conducting a train the trainer program
D) All of the above
Q5) Over half of trainers report saving a lot of money by outsourcing their programs.
A)True
B)False
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Chapter 6: Implementing HRD Programs
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/42235
Sample Questions
Q1) Which sequence of training events best describes Job Instruction Training (JIT)?
A) present the task, practice, follow-up, correction
B) present the task, feedback, practice, follow-up
C) prepare the worker, feedback, practice, follow-up
D) prepare the worker, present the task, practice, follow-up
Q2) The approach to computer-aided training that is able to determine the learner's performance based upon their pattern of responses is:
A) teleconferencing
B) intelligent computer-assisted instruction
C) computer-assisted instruction via CD-ROM
D) Intranet-based training
Q3) Job rotation is frequently used to train:
A) highly skilled production workers
B) first-level managers
C) top executives
D) workers with limited skills
Q4) Job rotation can be best done by working in one department for a long time
A)True
B)False
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Chapter 7: Evaluating HRD Programs
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84 Verified Questions
84 Flashcards
Source URL: https://quizplus.com/quiz/42236
Sample Questions
Q1) A stakeholder is defined as 'a person or group with an interest in seeing an endeavor succeeds but who do not need to support that activity".
A)True
B)False
Q2) Collecting data in a pretest and posttest design allows us to:
A) Be certain the training caused any change
B) See what has changed after training
C) Develop the cost effectiveness of our training
D) Know whether or not we should revise the training design.
Q3) A case study involves training followed by post training measurement. A)True
B)False
Q4) In order to effectively evaluate a training program the specific objectives of the program must be known?
A)True
B)False
Q5) Learning should be measured at two time:: pre training and post training. A)True
B)False
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Chapter 8: Employee Socialization and Orientation
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) Self selection means that job seekers are eliminated from the applicant pool by HR specialists called 'self selectors'.
A)True
B)False
Q2) Expectations of new employees should be:
A) Very low - they are new
B) Very high - challenge them
C) Never used for new employees
D) Reasonable to reduce turnover
Q3) A key element in designing an effective orientation program is to:
A) include frequent interaction with supervisors and peers
B) include frequent interaction with top management
C) include frequent interaction with the HR department
D) keep the new employees in the classroom for the entire program
Q4) Which of the following is not an issue that should be considered when selecting RJP content:
A) Content positive message
B) Judgmental content
C) Message source
D) Content negativity
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Chapter 9: Skills and Technical Training
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52 Verified Questions
52 Flashcards
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Sample Questions
Q1) According to OSHA the lost work day index average is
A) 30 days per 100 employees
B) 300 days per 10 employees
C) 2.4 days per 100 employees
D) 300 days per 100 employees
Q2) Which of the following is considered a basic employee skill?
A) Windows 98
B) reading
C) simple machine operation
D) driving a car
Q3) ISO 9000 was revised in 2000.
A)True
B)False
Q4) The Worker Adjustment and Retraining Notification Act (WARN)requires:
A) Unemployment pay for fired workers
B) 60 days notice of plant closures for employers with over 100 employees
C) 100 days notice of plant closures for employers with over 60 employees
D) notice only to senior managers of plant closings
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Chapter 10: Coaching and Performance Management
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49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/42239
Sample Questions
Q1) Poor performance is caused by many things.
A)True
B)False
Q2) The interpersonal skills needed for coaching include planning.
A)True
B)False
Q3) The Kinlaw process is:
A) Comfort, criticize, then solve it
B) Confront, use reactions to develop information, resolve
C) Confront then criticize
D) None of the above
Q4) Poor performance:
A) Depends on the standards for performance
B) Is defined by ASTD
C) Is known to all employees
D) Is a standard all companies can easily define
Q5) It is very important to set specific goals to achieve improved performance.
A)True
B)False
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Chapter 11: Employee Counseling and Wellness Services
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59 Verified Questions
59 Flashcards
Source URL: https://quizplus.com/quiz/42240
Sample Questions
Q1) Gambling is:
A) lots of fun - especially on weekends
B) addictive to between 2 and 8 million Americans
C) only a problem in Las Vegas and Atlantic City
D) illegal in most states
Q2) Health promotion programs (HPPs)include all of the following EXCEPT:
A) exercise programs
B) smoking cessation programs
C) assertiveness training programs
D) nutrition and weight control programs
Q3) The Mental Health Parity Act of 1996 covers:
A) all US employers
B) only Federal and State employees
C) mental health healthcare coverage
D) both mental health and dental coverage
Q4) Substance abuse,while found in the U.S.population,is not a problem in the workplace,since most abusers do not have jobs.
A)True
B)False
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Chapter 12: Career Management and Development
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55 Verified Questions
55 Flashcards
Source URL: https://quizplus.com/quiz/42241
Sample Questions
Q1) A career plateau occurs when:
A) Your pay is at the top of the pay scale
B) Your chances of further advancement become very slim
C) Your benefits are used up
D) You are ready for pre-retirement planning
Q2) All of the following are career concepts EXCEPT:
A) linear
B) horizontal
C) spiral
D) transitory
Q3) An expert focuses on building knowledge.
A)True
B)False
Q4) Self-assessment activities include:
A) Self-study workbooks
B) Career planning workshops
C) What color is your parachute?
D) All of the above
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Page 14
Chapter 13: Management Development
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) As a group Managers are:
A) Shrinking in numbers
B) Increasing in numbers
C) Staying even
D) No one knows for sure
Q2) When globalizing organizations 4 categories of managers are needed.These types include both business managers and functional managers.
A)True
B)False
Q3) Based on the need for globally competent managers,Bartlett and Ghoshal argue that the role of a country manager is to:
A) be leaders and talent scouts
B) develop new products
C) sense local threats/opportunities and build local resources
D) coordinate transactions across national borders
Q4) A transformational leader offers us a vision and inspires us to pursue that vision.
A)True
B)False
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Chapter 14: Organization Development and Change
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55 Verified Questions
55 Flashcards
Source URL: https://quizplus.com/quiz/42243
Sample Questions
Q1) A high performing work system is based on eight core principles.
A)True
B)False
Q2) The role of the change agent is all of the following except:
A) Fact finder
B) Alternative identifier
C) Production Manager
D) Technical specialist
Q3) Single loop learning is:
A) The same as double loop learning
B) Commonplace in continuous improvement programs
C) Not often found in a complex world
D) Only used with a special computer package
Q4) OD enhances the well-being of the members of the organization.
A)True
B)False
Q5) Two types of alternative work schedules are flextime and compressed work week.
A)True
B)False
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Chapter 15: HRD and Diversity: Diversity Training and Beyond
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33 Verified Questions
33 Flashcards
Source URL: https://quizplus.com/quiz/42244
Sample Questions
Q1) In 2010 the number of sex-based discrimination charges filed is:
A) Over 50,000
B) Unknown - no one tracks this
C) Essentially zero
D) Over 10.000
Q2) Recent immigration patterns to the U.S.indicate that:
A) Hispanic immigration peaked in the 1960s
B) Mexicans represent the largest portion of the foreign born in the U.S.
C) Asia is the source of most recent immigration
D) none of the above is correct
Q3) Which of the following is not a step in meeting affirmative action guidelines;
A) Analyze the surrounding labor market
B) Prepare a policy statement on equal employment opportunity
C) Develop goals to correct underrepresented groups
D) Hire women and minorities no matter what their qualifications for a job
Q4) Treatment discrimination means:
A) Not making jobs available to minorities
B) Not having an affirmative action plan
C) Not promoting white males
D) Not training women for upper level jobs
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