Adult Development and Aging
Textbook Exam Questions
Course Introduction
This course explores the psychological, biological, and social processes that define adult development and aging. Students will examine key theories and research findings related to the transitions and challenges individuals face from early adulthood through late life. Topics include cognitive and personality changes, physical health and wellness, family and work roles, and the socio-cultural influences that shape aging experiences. The course also addresses contemporary issues such as retirement, caregiving, ageism, and end-of-life considerations, emphasizing the diversity of aging trajectories and the importance of promoting successful aging.
Recommended Textbook
Discovering the Life Span 2nd Edition by Feldman
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Page 2
Chapter 1: Introduction to Management and Organizations
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Sample Questions
Q1) Richard is a manager at a large hospital.He has spent his day arranging the work schedules of employees for the next month.He had to ensure that there was a registered nurse on every shift,and that each was assigned to the area that best suited their qualifications.He has spent his day performing the management activity of ________.
A)planning
B)organizing
C)controlling
D)delegating
Answer: B
Q2) Gamification is a new approach being explored by organizations to engage employees.
A)True
B)False
Answer: True
Q3) Today's new organizations tend to be more skills-focused and customer-oriented than traditional organizations.
A)True
B)False
Answer: True
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Page 3
Chapter 2: Organizational Culture and the Organizational Environment
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148 Verified Questions
148 Flashcards
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Sample Questions
Q1) Natasha determines that managers of high-performing organizations ________.
A)generally ignore stakeholders and focus on internal efficiencies
B)are most successful when focusing on innovation
C)tend to consider the interests of all major stakeholders
D)are most concerned about public pressure groups
Answer: C
Q2) The comfortable employee lounges in each store are examples of ________.
A)stories
B)rituals
C)material symbols
D)employee benefits
Answer: C
Q3) Giving employees the discretion to make day-to-day decisions on job-related activities is instrumental in creating in a customer-responsive culture.
A)True
B)False
Answer: True
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Page 4
Chapter 3: Managing Diversity
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Sample Questions
Q1) Diverse workforces bring different and unique perspectives to organizations.
A)True
B)False
Answer: True
Q2) When the women meet unofficially connected by their seeming discrimination and dimensions of diversity,they have formed a(n)________.
A)employee grievance group
B)organizational diversity alliance
C)employee resource group
D)women's support group
Answer: C
Q3) Differences arising from ________ become more important to people as they get to know one another?
A)values
B)ethnicity
C)sexual orientation
D)personality
Answer: A
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Chapter 4: Managing in a Global Environment
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Sample Questions
Q1) The European Free Trade Association (EFTA)is ________.
A)another name for the European Union
B)part of a free trade zone with the European Union
C)operating independently outside the European Union
D)looking to form a trade deal with Canada
Q2) Canada ranks highest in which of the following Hofstede cultural dimensions?
A)individualism
B)uncertainty avoidance
C)power distance
D)long-term orientation
Q3) In a short essay,describe the different approaches that a company may use when it decides to go international.Provide specific examples for each.
Q4) A country that is assertive,believes in acquiring money and goods,and is competitive in nature is said to ________.
A)have a high power distance
B)be achievement oriented
C)have a long-term orientation
D)have low risk tolerance
Q5) In a short essay,describe the Hofstede's five dimensions of national culture.
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Chapter 5: Managing Entrepreneurially
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Sample Questions
Q1) Dwayne is 24 years old and has a degree in horticulture.He loves plants and wants to specialize in what he calls Optimum-Eco landscape design for condominium developments and office complexes.Optimum-Eco focuses on implementing a landscape that relies solely on local weather conditions,with less than 10 percent watering on top of natural rainfall.It also means that the plants,shrubs,grasses,and flowers that are planted are easily managed using a silent-gardening approach (i.e.,no power tools),which supports living and working in a quieter environment. Dwayne smiles when people call him a plant geek! Where he is stuck is how to get the business off the ground.You are a friend of Dwayne's and understand what has to be done before a business gets launched.You tell him that he needs to articulate his idea clearly,on paper.He then needs to complete a feasibility study. In a short essay,describe what a feasibility study is.What are the key elements of a feasibility study? What are the six questions that can be asked and answered by the study? Using the mini case above,provide two examples of how a feasibility study can assist Dwayne.
Q2) The blueprint or road map for an entrepreneurial venture is the business plan. A)True B)False
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Page 7
Chapter 6: Managing Responsibly and Ethically
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Sample Questions
Q1) Angel's opposition to the use of the new product is an indication that she probably
A)has an internal locus of control
B)has an external locus of control
C)holds a classical view of social responsibility
D)is taking an obstructionist approach to social responsibility
Q2) Advocates of social responsiveness believe it is more ________ than social responsibility.
A)philosophical
B)ethical
C)long term
D)action-oriented
Q3) A manager who believes that "I worked hard and met the productivity goals despite poor economic conditions" is displaying what personality attribute?
A)high ethical integrity
B)high moral development
C)high internal locus of control
D)high external locus of control
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8
Chapter 7: Innovation and Adaptability
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Sample Questions
Q1) The employees' complaints about their reduced bonus cheques are an example of a(n)________ force for change.
A)external
B)labour market
C)internal
D)cultural
Q2) Techniques to change people and the quality of interpersonal work relationships are called ________.
A)organizational development
B)communications training
C)human resources management
D)strategy innovation
Q3) Managers who make no attempt to anticipate change end up ________ rather than ________.
A)failing; succeeding
B)downsizing; growing
C)planning; adapting
D)reacting; innovating
Q4) In a short essay,describe the cultural characteristics that an innovative organization possesses.
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Chapter 8: Decision Making
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Sample Questions
Q1) When managers make decisions that are rational but limited by their ability to process the information,they are exhibiting the concept of ________.
A)cognitive decision making
B)bounded rationality
C)escalation of commitment
D)intuitive decision making
Q2) When the petty cash in Elaine's drawer falls to less than $25,she places a request for additional funds to bring the total back up to $100.This is an example of a(n)________ decision.
A)nonprogrammed
B)programmed
C)structured
D)unstructured
Q3) If all the decision criteria are equally important,weighting the criteria ________.
A)is not necessary
B)produces excellent decisions
C)improves the criteria
D)results in more alternatives
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10
Chapter 9: Foundations of Planning
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Sample Questions
Q1) In a typical MBO program,successful achievement of objectives is reinforced by performance-based rewards.
A)True
B)False
Q2) Which of the following statements about planning is TRUE?
A)Planning is concerned with means but not ends.
B)Planning is concerned with ends but not means.
C)Planning is concerned with both means and ends.
D)Planning establishes goals or standards that eliminate the need for controls.
Q3) Strategic plans tend to cover a longer period of time than operational goals and also ________.
A)deal with more urgent concerns
B)cover the financial projections of the planning period
C)cover a broader view of the organization
D)include an estimate of the profits that shareholders can anticipate as dividends
Q4) In today's global business environment,obtaining competitive intelligence is relatively easy.
A)True
B)False
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Chapter 10: Managing Strategically
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Sample Questions
Q1) At which step of the strategic management process do managers identify opportunities and threats?
A)internal objectives
B)formulate strategies
C)external analysis
D)evaluate results
Q2) A retrenchment strategy is a short-run renewal strategy that helps an organization stabilize operations,revitalize organizational resources and capabilities,and prepare to compete once again.
A)True
B)False
Q3) When Air Canada went into bankruptcy protection to restructure its organization and reduce its operating costs,it was pursuing which of the following strategies?
A)integration
B)stability
C)turnaround
D)concentration
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Chapter 11: Designing Organizational Structure
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Sample Questions
Q1) The relationship between size and structure is such that larger organizations tend to be more ________.
A)mechanistic
B)organic
C)flexible
D)decentralized
Q2) In a learning organization,it is important to have managers to control and direct the flow of information.
A)True
B)False
Q3) Twenty years ago,Digital Arts had a ________ structure.
A)matrix
B)functional
C)simple
D)mechanistic
Q4) Another term for increased decentralization is ________.
A)structural delayering
B)participative delegation
C)authority distribution
D)employee empowerment
Page 13
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Chapter 12: Managers and Communication
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Sample Questions
Q1) Computer programmers have developed their own ________,or technical language that others may not not understand.
A)technospeak
B)filtered vocabulary
C)jargon
D)slang
Q2) When a communication requires employees to follow their job description,or to comply with company policies,communication is being used to ________.
A)control
B)motivate
C)inform
D)direct
Q3) Sandra's efforts to present the company's situation in a more favourable light to employees is an example of which barrier to interpersonal communication?
A)defensiveness
B)filtering
C)selective perception
D)information overload
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Chapter 13: Managing Human Resources
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Sample Questions
Q1) Line managers who are involved in interviewing job candidates ________.
A)perform better at their jobs
B)increase success of their organizations
C)reduce hiring costs substantially
D)feel they are doing work that is the HR department's responsibility
Q2) Canadian companies provide services such as counselling,health and fitness coaching,and financial planning services to employees because ________.
A)they save money for the employees
B)such services are now the norm for businesses
C)companies save money in the long term from lower absenteeism
D)they supplement employee training and development
Q3) If human resource planning shows a surplus of employees,management may want to reduce the organization's workforce through ________.
A)job redesign
B)decruitment
C)job rotation
D)employee referrals
Q4) In a short essay,explain why human resource management (HRM)is important to organizational success.
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Chapter 14: Leadership
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Sample Questions
Q1) Jack always consults with his employees and uses their suggestions before making a decision.According to path-goal theory,he is demonstrating which type of leadership style?
A)supportive
B)participative
C)achievement-oriented
D)cooperative
Q2) According to the path-goal theory,employee performance and leadership style are likely to be positively related when ________.
A)the leader adopts a directive style when the tasks are clear and the employee has the experience and the ability to handle them
B)the leader displays directive behavior at all times
C)the leadership style compensates for shortcomings in either the employee or the work setting
D)the leader adopts a directive style of leadership with followers who have an internal locus of control
Q3) Trust is the belief in the integrity,character,and ability of a leader.
A)True
B)False
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Page 16
Chapter 15: Motivating Employees
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Sample
Questions
Q1) In addition to these changes,the managers at JCM explained how each job had an impact on the work of other employees and the lives of JCM's customers.This describes which core dimension in the job characteristics model?
A)skill variety
B)task identity
C)task significance
D)feedback
Q2) Combining tasks in a job will most likely improve which core job dimensions?
A)skill variety and task identity
B)skill variety and task significance
C)task significance and autonomy
D)task significance and feedback
Q3) In the context of Maslow's hierarchy of needs theory,when a company names an "Employee of the Month" and "Employee of the Year," the company is addressing employees' ________ needs.
A)safety
B)self-actualization
C)social
D)esteem
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Page 17
Chapter 16: Managing Groups and Teams
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Sample Questions
Q1) The temporary groups that would be created to achieve a special task,then disband,are known as ________.
A)self-managed teams
B)task groups
C)command groups
D)cross-functional teams
Q2) The teams consisting of individuals from various work areas are ________.
A)self-managed teams
B)task groups
C)cross-functional teams
D)problem-solving teams
Q3) ________ is the tendency for individuals to expend less effort when working collectively than when working individually.
A)Social loafing
B)Groupthink
C)Synergy
D)Socio-emotional cohesiveness
Q4) The first stage of team development is storming.
A)True
B)False
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Chapter 17: Evidence-Based Decision Making
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Sample Questions
Q1) Control techniques can be quite different in different countries.The differences are primarily in the ________.
A)types of tasks that employees perform in various countries
B)way employees respond to the controlling measures
C)strategic orientation of each technique
D)measurement and corrective action steps of the control process
Q2) Despite the best efforts of the management team,service problems continue at AirCargo.As a result,Mick decides it is time to examine the entire ________ chain,the service sequence from employees to customers to profit.
A)systems process
B)product service
C)resource distribution
D)service profit
Q3) Two areas in which corporate governance is being reformed are the role of boards of directors and ________.
A)employee stock options
B)financial reporting
C)executive compensation
D)appointment of CEOs
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Page 19