

Product:WHEELLOADER
Model:972KWHEELLOADERZ4W
Configuration:972KWheelLoaderZ4W00001-UP(MACHINE)POWEREDBYC9.3Engine
OperationandMaintenanceManual 966Kand972KWheelLoaders
MediaNumber-SEBU8551-10PublicationDate-01/07/2014DateUpdated-24/07/2014
Foreword
LiteratureInformation
s00037320
Thismanualshouldbestoredintheoperator'scompartmentintheliteratureholderorseatback literaturestoragearea.
Thismanualcontainssafetyinformation,operationinstructions,transportationinformation, lubricationinformationandmaintenanceinformation.
Somephotographsorillustrationsinthispublicationshowdetailsorattachmentsthatcanbedifferent fromyourmachine.Guardsandcoversmighthavebeenremovedforillustrativepurposes.
Continuingimprovementandadvancementofproductdesignmighthavecausedchangestoyour machinewhicharenotincludedinthispublication.Read,studyandkeepthismanualwiththe machine.
Wheneveraquestionarisesregardingyourmachine,orthispublication,pleaseconsultyourCat dealerforthelatestavailableinformation.
Safety
Thesafetysectionlistsbasicsafetyprecautions.Inaddition,thissectionidentifiesthetextand locationsofwarningsignsandlabelsusedonthemachine.
Readandunderstandthebasicprecautionslistedinthesafetysectionbeforeoperatingorperforming lubrication,maintenanceandrepaironthismachine.
Operation
Theoperationsectionisareferenceforthenewoperatorandarefresherfortheexperiencedoperator. Thissectionincludesadiscussionofgauges,switches,machinecontrols,attachmentcontrols, transportationandtowinginformation.
Photographsandillustrationsguidetheoperatorthroughcorrectproceduresofchecking,starting, operatingandstoppingthemachine.
Operatingtechniquesoutlinedinthispublicationarebasic.Skillandtechniquesdevelopasthe operatorgainsknowledgeofthemachineanditscapabilities.
Maintenance
Themaintenancesectionisaguidetoequipmentcare.TheMaintenanceIntervalSchedule(MIS)lists theitemstobemaintainedataspecificserviceinterval.Itemswithoutspecificintervalsarelisted underthe"WhenRequired"serviceinterval.TheMaintenanceIntervalScheduleliststhepage numberforthestep-by-stepinstructionsrequiredtoaccomplishthescheduledmaintenance.Usethe MaintenanceIntervalScheduleasanindexor"onesafesource"forallmaintenanceprocedures.
MaintenanceIntervals
Usetheservicehourmetertodetermineservicingintervals.Calendarintervalsshown(daily,weekly, monthly,etc.)canbeusedinsteadofservicehourmeterintervalsiftheyprovidemoreconvenient servicingschedulesandapproximatetheindicatedservicehourmeterreading.Recommendedservice shouldalwaysbeperformedattheintervalthatoccursfirst.
Underextremelysevere,dustyorwetoperatingconditions,morefrequentlubricationthanisspecified inthemaintenanceintervalschartmightbenecessary.
Performserviceonitemsatmultiplesoftheoriginalrequirement.Forexample,atevery500service hoursor3months,alsoservicethoseitemslistedunderevery250servicehoursormonthlyandevery 10servicehoursordaily.
CaliforniaProposition65Warning
DieselengineexhaustandsomeofitsconstituentsareknowntotheStateofCaliforniatocause cancer,birthdefects,andotherreproductiveharm.
Batteryposts,terminalsandrelatedaccessoriescontainleadandleadcompounds.Washhandsafter handling.
CertifiedEngineMaintenance
Propermaintenanceandrepairisessentialtokeeptheengineandmachinesystemsoperating correctly.Astheheavydutyoff-roaddieselengineowner,youareresponsiblefortheperformanceof therequiredmaintenancelistedintheOwnerManual,OperationandMaintenanceManual,and ServiceManual.
Itisprohibitedforanypersonengagedinthebusinessofrepairing,servicing,selling,leasing,or tradingenginesormachinestoremove,alter,orrenderinoperativeanyemissionrelateddeviceor elementofdesigninstalledonorinanengineormachinethatisincompliancewiththeregulations (40CFRPart89).Certainelementsofthemachineandenginesuchastheexhaustsystem,fuel system,electricalsystem,intakeairsystemandcoolingsystemmaybeemissionrelatedandshould notbealteredunlessapprovedbyCaterpillar.
MachineCapacity
Additionalattachmentsormodificationsmayexceedmachinedesigncapacitywhichcanadversely affectperformancecharacteristics.Includedwouldbestabilityandsystemcertificationssuchas brakes,steering,androlloverprotectivestructures(ROPS).ContactyourCatdealerforfurther information.
CatProductIdentificationNumber
EffectiveFirstQuarter2001theCatProductIdentificationNumber(PIN)haschangedfrom8to17 characters.Inanefforttoprovideuniformequipmentidentification,Caterpillarandotherconstruction equipmentmanufacturersaremovingtocomplywiththelatestversionoftheproductidentification numberingstandard.Non-roadmachinePINsaredefinedbyISO10261.ThenewPINformatwill applytoallCatmachinesandgeneratorsets.ThePINplatesandframemarkingwilldisplaythe17 characterPIN.Thenewformatwilllooklikethefollowing:


2.MachineDescriptor(characters4-8)
3.CheckCharacter(character9)
4.MachineIndicatorSection(MIS)orProductSequenceNumber(characters10-17).Thesewere previouslyreferredtoastheSerialNumber.
MachinesandgeneratorsetsproducedbeforeFirstQuarter2001willmaintaintheir8characterPIN format.
Componentssuchasengines,transmissions,axles,etc.andworktoolswillcontinuetousean8 characterSerialNumber(S/N).
Copyright1993-2023CaterpillarInc. AllRightsReserved. PrivateNetworkForSISLicensees.
WedAug920:15:16UTC+05302023

Product:WHEELLOADER
Model:972KWHEELLOADERZ4W
Configuration:972KWheelLoaderZ4W00001-UP(MACHINE)POWEREDBYC9.3Engine
OperationandMaintenanceManual 966Kand972KWheelLoaders
MediaNumber-SEBU8551-10PublicationDate-01/07/2014DateUpdated-24/07/2014
ARDSparkPlug-Clean
SMCS-1555-070
NOTICE
IftheengineisrunningorthekeyisintheONposition,theARDplug willcontinuetofire.TurnthekeytotheOFFpositionbeforeservicing theARDplug.
i05374672



Illustration1g02140195
1.Removethewireharnessfromthesparkplug.
2.Useadeepwellsocketandabreakerbartoloosenthesparkplug.Ifnecessary,consultyour Caterpillardealerforthepartnumberofthesocket.Afterthesparkplughasbeenloosened,use thesockettoremovethesparkplugbyhandinordertodetectproblemswiththethreads.
3.Afterremovingsparkplug,cleanthegroundprobeinsidetheARDcombustionheadbyrunning a305-2389PlugBoreBrushthroughtheholeintheARDcombustionhead.Runthebrush throughtheholeseveraltimes.
4.Carefullycleanthesparkplugusinganonmetalliccleaningpad.Iftheprobeappearstobebent, replacethesparkplug.Otherwise,installtheoriginalsparkplug.RefertotheSpecifications manualforthecorrecttorquevalue.
Note:Thesparkplugmaybedamagedifthesparkplugisdropped.Donotinstallasparkplug thathasbeendropped.
Donotovertightenthesparkplug.Theshellcanbecrackedandthe gasketcanbedeformed.Themetalcandeformandthegasketcanbe damaged.Theshellcanbestretched.Thiswillloosenthesealthatis betweentheshellandtheinsulator,allowingcombustionpressureto blowpasttheseal.Seriousdamagetotheenginecanoccur.
Usethepropertorque.
5.InstallthesparkplugbyhanduntilthesparkplugcontactstheARD.Torquethesparkplugto theproperspecification.
6.Connectthewiringharness.
Copyright1993-2023CaterpillarInc. AllRightsReserved. PrivateNetworkForSISLicensees.
WedAug920:42:00UTC+05302023

Product:WHEELLOADER
Model:972KWHEELLOADERZ4W
Configuration:972KWheelLoaderZ4W00001-UP(MACHINE)POWEREDBYC9.3Engine
OperationandMaintenanceManual 966Kand972KWheelLoaders
MediaNumber-SEBU8551-10PublicationDate-01/07/2014DateUpdated-24/07/2014
ArticulationBearings-Lubricate
SMCS-7057-086-BD;7065-086-BD;7066-086-BD
CrushingHazard.Connectthesteeringframelockbetweenfrontand rearframesbeforeservicingthemachineinthearticulationarea. Disconnectthesteeringframelockandsecureitinthestoredposition beforeresumingoperation.Failuretodosocouldresultinserious injuryordeath.
i04538150
EnsurethatthemachineignitionswitchisintheOFFpositionandthattheparkingbrakeis engagedbeforeenteringthearticulationarea.
RefertoOperationandMaintenanceManual,"SteeringFrameLock"beforeenteringthearticulation joint.
Wipeallfittingsbeforeapplyinggrease.
This is the sample of the manual Click on the download link for complete Manual



Illustration1g02109577
Applygreasetoonefittingontheupperpivotbearing(1)andonefittingonthelowerpivotbearing (2).
Copyright1993-2023CaterpillarInc. AllRightsReserved. PrivateNetworkForSISLicensees.
WedAug920:42:18UTC+05302023

Product:WHEELLOADER
Model:972KWHEELLOADERZ4W
Configuration:972KWheelLoaderZ4W00001-UP(MACHINE)POWEREDBYC9.3Engine




Illustration1g02494037
(1)Reservoir (2)DustCap (3)FillerTubeAssembly
1.Removedustcap(2)fromreservoir(1).
2.Cleanfillertubeassembly(3)andthecouplingonthefillertubeassembly.
3.Removefillertubeassembly(3)andthecoupling.
4.Removethegreasefittingfromthefilterandcleanthefilter.
5.Cleanthefilterwithsolventandcompressedair.Checkthefilterforcracks.Ifanycracksexist, replacethefilter.
6.Replacethegreasefittinginthefilter.
7.Fillthefilterwithgrease.
8.Installthefilter.
9.Installthefilterassemblyontofillertubeassembly(3).
10.Installfillertubeassembly(3)anddustcap(2).
WedAug920:42:33UTC+05302023

Product:WHEELLOADER
Model:972KWHEELLOADERZ4W
Configuration:972KWheelLoaderZ4W00001-UP(MACHINE)POWEREDBYC9.3Engine
OperationandMaintenanceManual 966Kand972KWheelLoaders
MediaNumber-SEBU8551-10PublicationDate-01/07/2014DateUpdated-24/07/2014 i04284393 AutomaticLubricationGreaseTank-Fill-Autolube-If Equipped
SMCS-7540-544-TNK
TheAutomaticTWINGreasingSystem
Reference:RefertoSystemOperation,RENR6331formoreinformationontheAutomaticTWIN GreasingSystem.
Apressurehazardispresent.Severepersonalinjuryordeathcanresult fromremovinghosesorfittingsthatareunderpressure.Relievethe pressureinthesystembeforeyouremovehosesorfittings.




Illustration1g02494037
(1)Reservoir
(2)DustCap
(3)FillerTubeAssembly
Greasereservoir(1)islocatedneartherearfenderontherightsideofthemachine.
FillingtheReservoir
1.Removedustcap(2)fromgreasereservoir(1).
2.Cleanthefittingbeforefilling.
3.Fillgreasereservoir(1)withgreasetothemaximumlevelwhichisindicatedonthegrease reservoir(1).
Note:Avoidfullyemptyingthereservoircausingairtoenterthesystem.Airmaybepumped intothereservoir.Thisaircanaccumulateunderthepiston.Theaircanberemovedifthe reservoirisrefilledtoalevelslightlyabovethemaximumlevelmark.Excessairandexcess greasewillbereleasedfromthepumpattheoverflowpassage.
Reference:Forthecorrecttypeofgrease,refertoOperationandMaintenanceManual, "LubricantViscosities".
Note:Ifadifferentbrandofgreaseisused,checkforcompatibility.Ifthenewgreaseisnot compatiblewiththegreaseinthereservoir,thesystemmustbepurged.RefertoSystem Operation,RENR6331formoreinformationaboutpurgingthesystem.
4.Installdustcap(2).
Copyright1993-2023CaterpillarInc. AllRightsReserved. PrivateNetworkForSISLicensees.
WedAug920:42:48UTC+05302023

Product:WHEELLOADER
Model:972KWHEELLOADERZ4W
Configuration:972KWheelLoaderZ4W00001-UP(MACHINE)POWEREDBYC9.3Engine
OperationandMaintenanceManual 966Kand972KWheelLoaders
MediaNumber-SEBU8551-10PublicationDate-01/07/2014DateUpdated-24/07/2014
AxleOscillationBearings-Lubricate
SMCS-3268-086-BD;3278-086-BD
CrushingHazard.Connectthesteeringframelockbetweenfrontand rearframesbeforeservicingthemachineinthearticulationarea. Disconnectthesteeringframelockandsecureitinthestoredposition beforeresumingoperation.Failuretodosocouldresultinserious injuryordeath.
i05615077
EnsurethatthemachineignitionswitchisintheOFFpositionandthattheparkingbrakeis engagedbeforeenteringthearticulationarea.
RefertoOperationandMaintenanceManual,"SteeringFrameLock"beforeenteringthearticulation joint.


Illustration1g02109740 Theremotegreasefittingsareontherightsideofthemachineinthearticulationjoint.

Illustration2g03565889
Wipeallfittingsbeforelubricating.
Greasefitting(1)willlubricatetheaxlepivotbearingthatisontherearoftherearaxle.Greasefitting (2)willlubricatetheaxlepivotbearingthatisonthefrontoftherearaxle.
Note:RefertoOperationandMaintenanceManual,"LubricantViscosities"forthepropergrease.
Copyright1993-2023CaterpillarInc. AllRightsReserved. PrivateNetworkForSISLicensees.
WedAug920:43:02UTC+05302023

Product:WHEELLOADER
Model:972KWHEELLOADERZ4W
Configuration:972KWheelLoaderZ4W00001-UP(MACHINE)POWEREDBYC9.3Engine
OperationandMaintenanceManual 966Kand972KWheelLoaders
MediaNumber-SEBU8551-10PublicationDate-01/07/2014DateUpdated-24/07/2014
BackupAlarm-Test-IfEquipped
SMCS-7406-081
Thebackupalarmisontherearofthemachine.


Illustration1g01043892
TurntheenginestartswitchtotheONpositioninordertoperformthetest.
Applytheservicebrake.PlacethetransmissionintoREVERSE.
Thebackupalarmshouldsoundimmediately.Thebackupalarmwillcontinuetosounduntilthe transmissionisplacedintoNEUTRALorintoFORWARD.

Product:WHEELLOADER
Model:972KWHEELLOADERZ4W
Configuration:972KWheelLoaderZ4W00001-UP(MACHINE)POWEREDBYC9.3Engine





Illustration2g02161419
Openbothbatterycompartmentsontheleftsideofthemachineundertheplatform.Removethe batteryhold-down.
Cleanthebatteryterminalsandthesurfacesofthebatterieswithacleancloth.Coatthebattery terminalswithpetroleumjelly.Makesurethatthebatterycablesareinstalledsecurely.
Replacethebatteryhold-down.RefertoOperationandMaintenanceManual,"BatteryHold-DownTighten"forthecorrecttorque.Closethebatterycompartment.
Copyright1993-2023CaterpillarInc. AllRightsReserved. PrivateNetworkForSISLicensees.
WedAug921:26:38UTC+05302023

Product:WHEELLOADER
Model:972KWHEELLOADERZ4W
Configuration:972KWheelLoaderZ4W00001-UP(MACHINE)POWEREDBYC9.3Engine
BatteryHold-Down-Tighten
SMCS-7257-527



Illustration1g02161433
Openbothbatterycompartmentsontheleftsideofthemachineundertheplatform.
Overtime,thevibrationofanoperatingmachinecancausethebatteryhold-downtoloosen.Tohelp topreventloosebatteriesandthepossibilityofloosecableconnections,tightenthelocknutinthe centerofthehold-downtoatorqueof14±3N·m(10±2lbft).
Copyright1993-2023CaterpillarInc. AllRightsReserved. PrivateNetworkForSISLicensees.
WedAug921:26:58UTC+05302023
This is the sample of the manual Click on the download link for complete Manual