

Product:WHEELLOADER
Model:972GWHEELLOADER4WW
Configuration:972GWheelLoader4WW00001-UP(MACHINE)POWEREDBY3306Engine
OperationandMaintenanceManual 966Gand972GWheelLoaders
MediaNumber-SEBU7035-05PublicationDate-01/09/2002DateUpdated-01/03/2002
Foreword
SMCS-7494
LiteratureInformation
s00037320
Thismanualshouldbestoredintheoperator'scompartmentintheliteratureholderorseatback literaturestoragearea.
Thismanualcontainssafetyinformation,operationinstructions,transportationinformation, lubricationinformationandmaintenanceinformation.
Somephotographsorillustrationsinthispublicationshowdetailsorattachmentsthatcanbedifferent fromyourmachine.Guardsandcoversmighthavebeenremovedforillustrativepurposes.
Continuingimprovementandadvancementofproductdesignmighthavecausedchangestoyour machinewhicharenotincludedinthispublication.Read,studyandkeepthismanualwiththe machine.
Wheneveraquestionarisesregardingyourmachine,orthispublication,pleaseconsultyourCat dealerforthelatestavailableinformation.
Safety
Thesafetysectionlistsbasicsafetyprecautions.Inaddition,thissectionidentifiesthetextand locationsofwarningsignsandlabelsusedonthemachine.
Readandunderstandthebasicprecautionslistedinthesafetysectionbeforeoperatingorperforming lubrication,maintenanceandrepaironthismachine.
Operation
Theoperationsectionisareferenceforthenewoperatorandarefresherfortheexperiencedoperator. Thissectionincludesadiscussionofgauges,switches,machinecontrols,attachmentcontrols, transportationandtowinginformation.
Photographsandillustrationsguidetheoperatorthroughcorrectproceduresofchecking,starting, operatingandstoppingthemachine.
Operatingtechniquesoutlinedinthispublicationarebasic.Skillandtechniquesdevelopasthe operatorgainsknowledgeofthemachineanditscapabilities.
Maintenance
Themaintenancesectionisaguidetoequipmentcare.TheMaintenanceIntervalSchedule(MIS)lists theitemstobemaintainedataspecificserviceinterval.Itemswithoutspecificintervalsarelisted underthe"WhenRequired"serviceinterval.TheMaintenanceIntervalScheduleliststhepage numberforthestep-by-stepinstructionsrequiredtoaccomplishthescheduledmaintenance.Usethe MaintenanceIntervalScheduleasanindexor"onesafesource"forallmaintenanceprocedures.
MaintenanceIntervals
Usetheservicehourmetertodetermineservicingintervals.Calendarintervalsshown(daily,weekly, monthly,etc.)canbeusedinsteadofservicehourmeterintervalsiftheyprovidemoreconvenient servicingschedulesandapproximatetheindicatedservicehourmeterreading.Recommendedservice shouldalwaysbeperformedattheintervalthatoccursfirst.
Underextremelysevere,dustyorwetoperatingconditions,morefrequentlubricationthanisspecified inthemaintenanceintervalschartmightbenecessary.
Performserviceonitemsatmultiplesoftheoriginalrequirement.Forexample,atevery500service hoursor3months,alsoservicethoseitemslistedunderevery250servicehoursormonthlyandevery 10servicehoursordaily.
CaliforniaProposition65Warning
DieselengineexhaustandsomeofitsconstituentsareknowntotheStateofCaliforniatocause cancer,birthdefects,andotherreproductiveharm.
Batteryposts,terminalsandrelatedaccessoriescontainleadandleadcompounds.Washhandsafter handling.
CertifiedEngineMaintenance
Propermaintenanceandrepairisessentialtokeeptheengineandmachinesystemsoperating correctly.Astheheavydutyoff-roaddieselengineowner,youareresponsiblefortheperformanceof therequiredmaintenancelistedintheOwnerManual,OperationandMaintenanceManual,and ServiceManual.
Itisprohibitedforanypersonengagedinthebusinessofrepairing,servicing,selling,leasing,or tradingenginesormachinestoremove,alter,orrenderinoperativeanyemissionrelateddeviceor elementofdesigninstalledonorinanengineormachinethatisincompliancewiththeregulations (40CFRPart89).Certainelementsofthemachineandenginesuchastheexhaustsystem,fuel system,electricalsystem,intakeairsystemandcoolingsystemmaybeemissionrelatedandshould notbealteredunlessapprovedbyCaterpillar.
MachineCapacity
Additionalattachmentsormodificationsmayexceedmachinedesigncapacitywhichcanadversely affectperformancecharacteristics.Includedwouldbestabilityandsystemcertificationssuchas brakes,steering,androlloverprotectivestructures(ROPS).ContactyourCatdealerforfurther information.
CatProductIdentificationNumber
EffectiveFirstQuarter2001theCatProductIdentificationNumber(PIN)haschangedfrom8to17 characters.Inanefforttoprovideuniformequipmentidentification,Caterpillarandotherconstruction equipmentmanufacturersaremovingtocomplywiththelatestversionoftheproductidentification numberingstandard.Non-roadmachinePINsaredefinedbyISO10261.ThenewPINformatwill applytoallCatmachinesandgeneratorsets.ThePINplatesandframemarkingwilldisplaythe17 characterPIN.Thenewformatwilllooklikethefollowing:


2.MachineDescriptor(characters4-8)
3.CheckCharacter(character9)
4.MachineIndicatorSection(MIS)orProductSequenceNumber(characters10-17).Thesewere previouslyreferredtoastheSerialNumber.
MachinesandgeneratorsetsproducedbeforeFirstQuarter2001willmaintaintheir8characterPIN format.
Componentssuchasengines,transmissions,axles,etc.andworktoolswillcontinuetousean8 characterSerialNumber(S/N).
Copyright1993-2025CaterpillarInc. AllRightsReserved. PrivateNetworkForSISLicensees.
TueJan722:48:28UTC+05302025

Product:WHEELLOADER
Model:972GWHEELLOADER4WW
Configuration:972GWheelLoader4WW00001-UP(MACHINE)POWEREDBY3306Engine
OperationandMaintenanceManual 966Gand972GWheelLoaders
MediaNumber-SEBU7035-06PublicationDate-01/09/2002DateUpdated-11/02/2019 i01722752
ArticulationBearings-Lubricate
SMCS-7057-086-BD;7065-086-BD;7066-086-BD
Wipeoffthefittingsbeforeanylubricantisapplied.

Illustration1g00885520
Applylubricantthroughonefittingontheupperhitch.

Applylubricantthroughonefittingonthelowerhitch.
Copyright1993-2025CaterpillarInc. AllRightsReserved. PrivateNetworkForSISLicensees.
TueJan722:35:14UTC+05302025

Product:WHEELLOADER
Model:972GWHEELLOADER4WW
Configuration:972GWheelLoader4WW00001-UP(MACHINE)POWEREDBY3306Engine
OperationandMaintenanceManual 966Gand972GWheelLoaders
MediaNumber-SEBU7035-06PublicationDate-01/09/2002DateUpdated-11/02/2019
AxleOscillationBearings-Lubricate
SMCS-3268-086-BD;3278-086-BD
CrushingHazard.InsurethatthemachineignitionswitchisintheOFF positionandthattheparkingbrakeisengagedbeforeenteringthe articulationarea.Failuretodosocouldresultinseriousinjuryordeath.

Opentherearaccesspanelthatislocatedontheleftsideofthemachineinordertogainaccessto theremotegreasefittings.

Illustration2g00881949
Wipeallfittingsbeforelubricating.
Thetopremotegreasefittingwilllubricatetheaxlepivotbearingthatisonthefrontoftherear axle.Thebottomremotegreasefittingwilllubricatetheaxlepivotbearingthatisontherearof therearaxle.
Note:5P-0960MolybdenumGreaseispreferred.1P-0808MultipurposeGreasegreasemaybe used.
Copyright1993-2025CaterpillarInc. AllRightsReserved. PrivateNetworkForSISLicensees.
TueJan722:35:28UTC+05302025
This is the sample of the manual Click on the download link for complete Manual

Product:WHEELLOADER
Model:972GWHEELLOADER4WW
Configuration:972GWheelLoader4WW00001-UP(MACHINE)POWEREDBY3306Engine
OperationandMaintenanceManual 966Gand972GWheelLoaders
MediaNumber-SEBU7035-06PublicationDate-01/09/2002DateUpdated-11/02/2019
BackupAlarm-Test-IfEquipped
SMCS-7406-081
TurntheenginestartswitchtotheONpositioninordertoperformthetest.
i01897507
Applytheservicebrake.PlacethetransmissionintoREVERSE. Thebackupalarmshouldsoundimmediately.Thebackupalarmwillcontinuetosounduntilthe transmissionisplacedintoNEUTRALorintoFORWARD.


Athree-positionswitchonthebackupalarmregulatesthevolumeofthealarm. Thebackupalarmissetforthehighestsoundlevelwhenthemachineisshippedfromthefactory. ThesettingshouldremainonHIGHunlessthejobsiterequiresalowersoundlevel.
TueJan722:35:42UTC+05302025

Product:WHEELLOADER
Model:972GWHEELLOADER4WW
Configuration:972GWheelLoader4WW00001-UP(MACHINE)POWEREDBY3306Engine
OperationandMaintenanceManual 966Gand972GWheelLoaders
MediaNumber-SEBU7035-06PublicationDate-01/09/2002DateUpdated-11/02/2019 i01897517
Battery-Clean
SMCS-1401-070


Illustration1g00987179
Openthebatterycompartmentontheleftrearsideofthemachine.Removethebatteryhold-down.
Cleanthebatteryterminalsandthesurfacesofthebatterieswithacleancloth.Coatthebattery terminalswithpetroleumjelly.Makesurethatthebatterycablesareinstalledsecurely.
Replacethebatteryhold-down.RefertoOperationandMaintenanceManual,"BatteryHoldDown-Tighten"forthecorrecttorque.Closethebatterycompartment.
Copyright1993-2025CaterpillarInc. AllRightsReserved. PrivateNetworkForSISLicensees.
TueJan722:35:57UTC+05302025

Product:WHEELLOADER
Model:972GWHEELLOADER4WW
Configuration:972GWheelLoader4WW00001-UP(MACHINE)POWEREDBY3306Engine
OperationandMaintenanceManual 966Gand972GWheelLoaders
MediaNumber-SEBU7035-06PublicationDate-01/09/2002DateUpdated-11/02/2019
Battery-Recycle
SMCS-1401-561
Alwaysrecycleabattery.Neverdiscardabattery.
Alwaysreturnusedbatteriestooneofthefollowinglocations:
•Abatterysupplier
•Anauthorizedbatterycollectionfacility
•Recyclingfacility
Copyright1993-2025CaterpillarInc. AllRightsReserved. PrivateNetworkForSISLicensees.
i07746330
TueJan722:36:11UTC+05302025

Product:WHEELLOADER
Model:972GWHEELLOADER4WW
Configuration:972GWheelLoader4WW00001-UP(MACHINE)POWEREDBY3306Engine
OperationandMaintenanceManual 966Gand972GWheelLoaders
MediaNumber-SEBU7035-06PublicationDate-01/09/2002DateUpdated-11/02/2019 i01897534
BatteryHold-Down-Tighten
SMCS-7257-527


Illustration1g00882014
Openthebatterycompartmentontheleftrearsideofthemachine.
Overtime,thevibrationofanoperatingmachinecancausethebatteryhold-downtoloosen.To helptopreventloosebatteriesandthepossibilityofloosecableconnections,tightenthelocknutin thecenterofthehold-downtoatorqueof14±3N·m(10±2lbft).
Copyright1993-2025CaterpillarInc. AllRightsReserved. PrivateNetworkForSISLicensees.
TueJan722:36:26UTC+05302025

Product:WHEELLOADER
Model:972GWHEELLOADER4WW
Configuration:972GWheelLoader4WW00001-UP(MACHINE)POWEREDBY3306Engine
OperationandMaintenanceManual
966Gand972GWheelLoaders
MediaNumber-SEBU7035-06PublicationDate-01/09/2002DateUpdated-11/02/2019 i08185587
BatteryorBatteryCable-Inspect/Replace
SMCS-1401-510;1401-040;1402-040;1402-510
Personalinjurymayoccurfromfailuretoproperlyservicethebatteries.
Batteriesgiveoffflammablefumesthatcanexplode.Electrolyteisan acidandcancausepersonalinjuryifitcontactstheskinoreyes.
Preventsparksnearthebatteries.Sparkscouldcausevaporstoexplode. Donotallowjumpercableendstocontacteachotherortheengine. Improperjumpercableconnectionscancauseanexplosion. Alwayswearprotectiveglasseswhenworkingwithbatteries.
1.Preparethemachineformaintenance.RefertoOperationandMaintenanceManual,Prepare theMachineforMaintenance.
2.TurntheenginestartswitchkeyOFF.TurnalloftheswitchesOFF.
3.TurnthebatterydisconnectswitchOFF.Removethekey.
4.Disconnectthenegativebatterycablefromthedisconnectswitch.
Note:Donotallowthedisconnectedbatterycabletocontactthedisconnectswitch.
5.Disconnectthenegativebatterycableatthebattery.
6.Disconnectthepositivebatterycableatthebattery.
7.Inspectthebatteryterminalsforcorrosion.Inspectthebatterycablesforwearordamage.
8.Makeanynecessaryrepairs.Ifnecessary,replacethebatterycablesorthebattery.
9.Connectthepositivebatterycableatthebattery.
10.Connectthenegativebatterycableatthebattery.
11.Connectthebatterycableatthebatterydisconnectswitch.
12.InstallthekeyandturnthebatterydisconnectswitchON.
RecycletheBattery
Alwaysrecycleabattery.Neverdiscardabattery.
Alwaysreturnusedbatteriestooneofthefollowinglocations:
•Abatterysupplier
•Anauthorizedbatterycollectionfacility
•Recyclingfacility
Copyright1993-2025CaterpillarInc. AllRightsReserved. PrivateNetworkForSISLicensees.
TueJan722:36:40UTC+05302025

Product:WHEELLOADER
Model:972GWHEELLOADER4WW
Configuration:972GWheelLoader4WW00001-UP(MACHINE)POWEREDBY3306Engine
OperationandMaintenanceManual 966Gand972GWheelLoaders
MediaNumber-SEBU7035-06PublicationDate-01/09/2002DateUpdated-11/02/2019 i01488615
Belts-Inspect/Adjust/Replace
SMCS-1357-040;1357-510;1357-025
AlternatorBelt

1.Stoptheengine.Opentheenginehood.Thealternatorisontheleftsideofthemachine.
2.Inspecttheconditionofthealternatorbelt.Ifthebeltiscrackedorfrayed,replacethebelt.
3.UseaBT-33-72CBorroughsGaugetocheckthetensionofthealternatorbelt.
Thetensionofausedalternatorbeltwithmorethan30minutesofoperationatratedspeed shouldbe400±44N(90±10lb).Thetensionofanewalternatorbeltwith30minutesof operationorlessatratedspeedshouldbe534±22N(120±5lb).
AdjustingtheTensionoftheAlternatorBelt


Illustration2g00284980
1.Loosenonemountingbolt(1)andadjustingnuts(3)and(4).
2.Turnadjustingnuts(3)and(4)counterclockwiseinordertorotatealternator(2)outward untilthecorrectbelttensionisreached.Tightentheadjustingnuts.
3.Tightenmountingbolt(1).
4.Recheckthetensionofbelt(5).Ifthetensionofthebeltisincorrect,repeattheadjustment procedure.
AirConditionerBelt

Illustration3g00285119
1.Stoptheengine.Opentheenginehood.Theairconditionercompressorisontheleftsideof themachine.
2.Inspecttheconditionoftheairconditionerbelt.Ifthebeltiscrackedorfrayed,replacethe belt.
3.UseaBT-33-72CBorroughsGaugetocheckthetensionoftheairconditionerbelt.
Thetensionofausedairconditionerbeltwithmorethan30minutesofoperationatrated speedshouldbe400±44N(90±10lb).Thetensionofanewairconditionerbeltwith30 minutesofoperationorlessatratedspeedshouldbe534±22N(120±5lb).
AdjustingtheTensionoftheAirConditionerBelt

Illustration4g00284981
1.Loosencompressorbracketmountingbolt(1)andadjustmentbolt(4).
2.Insertaratchetwithasquaredriveintothesquareholeinmountingbracket(3).Usethe ratchetasaleverinordertorotatecompressor(2)outward.Rotatethecompressoruntilthe correctbelttensionisreached.
3.Tightencompressorbracketmountingbolt(1)andadjustmentbolt(4).
4.Recheckthetensionofbelt(5).Ifthetensionofthebeltisincorrect,repeattheadjustment procedure.
TueJan722:36:55UTC+05302025

Product:WHEELLOADER
Model:972GWHEELLOADER4WW
Configuration:972GWheelLoader4WW00001-UP(MACHINE)POWEREDBY3306Engine
OperationandMaintenanceManual 966Gand972GWheelLoaders
MediaNumber-SEBU7035-06PublicationDate-01/09/2002DateUpdated-11/02/2019
BrakeAccumulator-Check
SMCS-4263-535


Illustration1g00882020
i05092713
1.TurntheenginestartswitchtotheONposition.Thealertindicatorforbrakeoilpressure shouldcomeonifthebrakingsystemisnotatnormaloperatingpressure.
2.Starttheengine.Runtheengineathalfspeedfor2minutesinordertoincreasethe accumulatorpressure.Thealertindicatorforbrakeoilpressureshouldgooff.
3.Stoptheenginebyturningthemachinestartswitchtooff.Wait5secondsthenturn machinestartswitchtoon,butdonotstarttheengine.Waitforthedisplaymonitortogo throughstartup,keyonlevelchecks,andoperatorselection.Applytheservicebrakes(fully depressthepedal)foradurationofonesecond.Releasethepedalforadurationofone second.Repeattheapplicationandreleaseprocessuntilthealertindicatorforbrakeoil
presurecomeson.Thiswilldecreasetheaccumulatorpressure.Aminimumoffive applicationsoftheservicebrakepedalarerequired.
4.Ifthealertindicatorcomesonafterlessthanfiveapplicationsofthebrake,measurethe accumulatorprechargepressure.AnauthorizedCaterpillardealercanmeasurethenitrogen gaspressureintheaccumulator.Useonlydrynitrogengasforrecharging.
Copyright1993-2025CaterpillarInc. AllRightsReserved. PrivateNetworkForSISLicensees.
TueJan722:37:10UTC+05302025

Product:WHEELLOADER
Model:972GWHEELLOADER4WW
Configuration:972GWheelLoader4WW00001-UP(MACHINE)POWEREDBY3306Engine
OperationandMaintenanceManual 966Gand972GWheelLoaders
MediaNumber-SEBU7035-06PublicationDate-01/09/2002DateUpdated-11/02/2019
BrakingSystem-Test
SMCS-4251-081;4267-081
i02056278
Inordertotestthebrakingsystem,refertotheTestingandAdjustingServiceManualofthe brakingsystemforyourmachineorconsultyourCaterpillardealer.
Copyright1993-2025CaterpillarInc.
AllRightsReserved. PrivateNetworkForSISLicensees.
TueJan722:37:23UTC+05302025

Product:WHEELLOADER
Model:972GWHEELLOADER4WW
Configuration:972GWheelLoader4WW00001-UP(MACHINE)POWEREDBY3306Engine
OperationandMaintenanceManual 966Gand972GWheelLoaders
MediaNumber-SEBU7035-06PublicationDate-01/09/2002DateUpdated-11/02/2019
BucketCuttingEdges-Inspect/Replace
SMCS-6801-510;6801-040
Personalinjuryordeathcanresultfrombucketfalling. Blockthebucketbeforechangingbucketcuttingedges.


Illustration1g00764365 (1)BoltsforCuttingEdge (2)CuttingEdge
Checkthecuttingedgesandtheendbitsforwearandfordamage.Usethefollowingprocedureto servicethecuttingedgesandtheendbits:
1.Raisethebucketandplaceblockingunderthebucket.
2.Lowerthebucketontotheblocking.Stoptheengine.
3.Removebolts(1),cuttingedge(2)andtheendbits.
4.Cleanallcontactsurfaces.
5.Iftheoppositesideofthecuttingedgeisnotworn,usetheoppositesideofthecuttingedge. Theendbitsarenotreversible.
Ifbothsidesareworn,installanewcuttingedge.
6.Installbolts(1).Tightentheboltstothespecifiedtorque.
Reference:RefertoSpecifications,SENR3130,"GroundEngagingTool(G.E.T.) Fasteners".
7.Starttheengine.Raisethebucketandremovetheblocking.Lowerthebuckettotheground.
8.Afterafewhoursofoperation,checktheboltsforpropertorque.
BucketWearPlates
Personalinjuryordeathcanresultfromthebucketfalling. Blockthebucketbeforechangingbucketwearplates.


Illustration2g00879740
Inspectthewearplates.Replacethewearplatesbeforedamagetothebottomofthebucketoccurs. ConsultyourCaterpillardealerforreplacementofwearplates.
Copyright1993-2025CaterpillarInc. AllRightsReserved. PrivateNetworkForSISLicensees.
TueJan722:37:36UTC+05302025
This is the sample of the manual Click on the download link for complete Manual