Product:WHEELLOADER
Model:962GWHEELLOADER4PW
Configuration:962GWheelLoader4PW00001-UP(MACHINE)POWEREDBY3126Engine
OperationandMaintenanceManual WorkTool(Custom)and343-8734FusionPalletFork MediaNumber-GEBU0004-00PublicationDate-01/04/2009DateUpdated-23/04/2009
Foreword
SMCS-7000
LiteratureInformation
Thismanualshouldbestoredintheoperator'scompartmentintheliteratureholderorseatback literaturestoragearea.
Thismanualcontainssafetyinformation,operationinstructions,transportationinformation, lubricationinformationandmaintenanceinformation.
Somephotographsorillustrationsinthispublicationshowdetailsthatcanbedifferentfromyour worktool.Guardsandcoversmighthavebeenremovedforillustrativepurposes.
Continuingimprovementandadvancementofproductdesignmighthavecausedchangestoyour worktoolwhicharenotincludedinthispublication.Read,studyandkeepthismanualwiththe machinethatyourworktoolisinstalledon.
Wheneveraquestionarisesregardingyourworktool,orthispublication,pleaseconsultyour Caterpillardealerforthelatestavailableinformation.
Safety
Thesafetysectionlistsbasicsafetyprecautions.Inaddition,thissectionidentifiesthetextand locationsofsafetysignsandlabelsusedontheworktool.
Readandunderstandthebasicprecautionslistedinthesafetysectionbeforeoperatingor performinglubrication,maintenanceandrepaironthisworktool.
Operation
Theoperationsectionisareferenceforthenewoperatorandarefresherfortheexperienced operator.Thissectionincludesadiscussionofgauges,switches,machinecontrols,worktool controls,transportationandtowinginformation.
s00272057
Photographsandillustrationsguidetheoperatorthroughcorrectproceduresofchecking,starting, operatingandstoppingtheworktool.
Operatingtechniquesoutlinedinthispublicationarebasic.Skillandtechniquesdevelopasthe operatorgainsknowledgeoftheworktoolanditscapabilities.
Maintenance
Themaintenancesectionisaguidetoequipmentcare.Theillustrated,step-by-stepinstructionsare groupedbyserviceintervals.Itemswithoutspecificintervalsarelistedunderthewhenrequired interval.Itemsinthemaintenanceintervalsschedulearereferencedtodetailedinstructionsthat follow.
MaintenanceIntervals
Calendarintervalsshown(daily,weekly,monthly,etc)canbeusedinsteadofservicehourmeter intervalsiftheyprovidemoreconvenientservicingschedulesandapproximatetheindicated servicehourmeterreading.Recommendedserviceshouldalwaysbeperformedattheintervalthat occursfirst.
Underextremelysevere,dustyorwetoperatingconditions,morefrequentlubricationthanis specifiedinthemaintenanceintervalsschedulemightbenecessary.
Performserviceonitemsatmultiplesoftheoriginalrequirement.Forexample,atevery500 servicehoursor3months,alsoservicethoseitemslistedunderevery250servicehoursor monthlyandevery10servicehoursordaily.
Copyright1993-2025CaterpillarInc. AllRightsReserved. PrivateNetworkForSISLicensees.
WedJan822:28:47UTC+05302025
Product:WHEELLOADER
Model:962GWHEELLOADER4PW
Configuration:962GWheelLoader4PW00001-UP(MACHINE)POWEREDBY3126Engine
OperationandMaintenanceManual WorkTool(Custom)and343-8734FusionPalletFork MediaNumber-GEBU0004-00PublicationDate-01/04/2009DateUpdated-23/04/2009 i01203214
HydraulicFittings-Inspect
SMCS-5057-040-X6
Checkallhydraulicfittingsfordamagedfittingsorleaks.Replacealldamagedpartsormissing parts.Wipeallfittingsbeforeyouconnectthehydrauliclines.
Copyright1993-2025CaterpillarInc. AllRightsReserved. PrivateNetworkForSISLicensees.
WedJan822:35:23UTC+05302025
Product:WHEELLOADER
Model:962GWHEELLOADER4PW
Configuration:962GWheelLoader4PW00001-UP(MACHINE)POWEREDBY3126Engine
OperationandMaintenanceManual WorkTool(Custom)and343-8734FusionPalletFork MediaNumber-GEBU0004-00PublicationDate-01/04/2009DateUpdated-23/04/2009
MaintenanceIntervalSchedule
SMCS-6700
Ensurethatallsafetyinformation,warnings,andinstructionsarereadandunderstoodbeforeany operationoranymaintenanceproceduresareperformed.
Theuserisresponsiblefortheperformanceofmaintenance,includingalladjustments,theuseof properlubricants,fluids,filters,andthereplacementofcomponentsduetonormalwearandaging. Failuretoadheretopropermaintenanceintervalsandproceduresmayresultindiminished performanceoftheproductand/oracceleratedwearofcomponents.
Usemileage,fuelconsumption,servicehours,orcalendartime,WHICHEVEROCCURSFIRST, inordertodeterminethemaintenanceintervals.Productsthatoperateinsevereoperating conditionsmayrequiremorefrequentmaintenance.
Note:Beforeeachconsecutiveintervalisperformed,allmaintenancefromthepreviousinterval mustbeperformed.
i03549482
Product:WHEELLOADER
Model:962GWHEELLOADER4PW
Configuration:962GWheelLoader4PW00001-UP(MACHINE)POWEREDBY3126Engine
OperationandMaintenanceManual WorkTool(Custom)and343-8734FusionPalletFork MediaNumber-GEBU0004-00PublicationDate-01/04/2009DateUpdated-23/04/2009 i04004068
PalletFork-Inspect
SMCS-6136-040
DescriptionsoftheForkTine
Parts
(1)Blade-Thehorizontalpartoftheforktinethatsupportstheload
(2)Heel-Theradiusontheforktinethatconnectsthebladetotheshank
(3)Shank-Theverticalpartoftheforktinethathasthehooksthatsupporttheforktinesattached.
(4)HookorHanger-Carriersthatmounttheforktinestothecarriage
(5)Tip-Thefreeendoftheblade
Surfaces
(6)UpperFaceoftheBlade-Theuppersurfaceofthebladethatcarriestheload
(7)BottomofHeel-Thelowersurfaceofthebladethatincludesthetapers
(8)FrontFaceofShank-Thedistancefortheloadcenterismeasuredfromthefrontfaceofthe shankandthefaceoftheshankcontactstheload.
(9)Flanks-Thesidefacesofthebladeandtheshank.
(10)BladeBevel-Theupperandlowersurfacesofthetiponthebladethataretaperedforeasy insertionoftheforktines
(11)TipFlanks-Thesidesurfacesofthetiponthebladethataretaperedforeasyinsertionofthe forktines
(12)TopofShank-Theuppersurfaceontheshank
(13)Shaft-Thetubesthataremountedontheforktinesformountingtheforktinestothecarriage
Dimensions
Illustration3g01598405
(T)Thickness-Thethicknessofthebladeattheclosestpointtotheheel
(W)Width-Thewidthofthebladeattheclosestpointtotheheel
(BH)BackHeight-Thedistancefromthebottomofthebladetothetopoftheshank
(BL)Length-Thelengthofthebladeismeasuredfromthefrontfaceontheshanktothetiponthe blade.
(A)Angle-Theanglefromtheuppersurfaceofthebladetothefrontfaceoftheshank.
InspectionoftheForkTines
Checktheforktinesdailyforanytwistingorbendingoftheforktines.Ifanytwistingorbendingis observed,theforktinesshouldbechangedpriortoanyliftingoperation.Iftheforktinesare damaged,consultyourCatdealer.
Checktheforktinesforwearorfordamage.Inspectthewelds,thelocks,theshafts,andthefork tinesfordamage.Ifthecomponentsaredamaged,consultyourCatdealer.Referto,"Daily Inspection"foradditionalinformation.
BladeThickness
1.Measurethethicknessoftheshank.Ensurethatthemeasuringdeviceisheldsquareacrossthe shankinordertoacquireanaccuratemeasurement.
2.Measurethebladeoftheforktineneartheheel.Ensurethatthemeasuringdeviceisheld squareacrossthebladeinordertoacquireanaccuratemeasurement.
3.Comparethemeasurementofthebladeandthemeasurementoftheshank.
4.Ifthedifferenceinmeasurementsislessthan10%,theforktinecanremaininservice.
5.Ifthedifferenceinmeasurementsisgreaterthan10%,theforktinemustbetakenoutof service.Forktinewearthatisgreaterthan10%,representsa20%reductioninthecapacityof theforktine.
ConsultyourCatdealerforadditionalinformation.
AngleoftheHeel
1.Placeameasuringdeviceinthetopinsideareaoftheheelontopoftheblade.Ensurethatthe measuringdeviceisheldflatagainstthebladeinordertoacquireanaccuratemeasurement. Illustration7g01600076
2.Movetheupperarmofthemeasuringdevicetowardthefaceoftheshank.Ensurethatthe measuringdeviceisheldflatagainstthefaceoftheshankinordertoacquireanaccurate measurement.
3.Checktheanglethatwasmeasuredwiththedevicefortheangleoftheheel.
4.Iftheangleisbetween87degreesand93degrees,theforktinecanremaininservice.
5.Iftheangleislessthan87degreesorgreaterthan93degrees,theforktinemustbetakenoutof service.Theforktinesmustbeinspectedforthefollowingconditions: permanentdeformation stresscracks otherdefects
Product:WHEELLOADER
Model:962GWHEELLOADER4PW
Configuration:962GWheelLoader4PW00001-UP(MACHINE)POWEREDBY3126Engine
OperationandMaintenanceManual WorkTool(Custom)and343-8734FusionPalletFork MediaNumber-GEBU0004-00PublicationDate-01/04/2009DateUpdated-23/04/2009
PalletFork-Lubricate
SMCS-6136-086
i03583260
This is the sample of the manual Click on the download link for complete Manual
Illustration2g01911674
2.Coatthemountingholesforthequickcouplerwithgrease.
ReferenceRefertoOperationandMaintenanceManual,SEBU6250,"CaterpillarMachine LubricantRecommendations"forinformationonlubricants.
Copyright1993-2025CaterpillarInc. AllRightsReserved. PrivateNetworkForSISLicensees.
WedJan822:35:51UTC+05302025
Product:WHEELLOADER
Model:962GWHEELLOADER4PW
Configuration:962GWheelLoader4PW00001-UP(MACHINE)POWEREDBY3126Engine
OperationandMaintenanceManual WorkTool(Custom)and343-8734FusionPalletFork MediaNumber-GEBU0004-00PublicationDate-01/04/2009DateUpdated-23/04/2009
i01828834
WeldingonMachinesandEngineswithElectronicControls
SMCS-1000;7000
Properweldingproceduresarenecessaryinordertoavoiddamagetotheelectroniccontrolsandto thebearings.Thefollowingstepsshouldbefollowedinordertoweldonamachineoranengine withelectroniccontrols.
Note:Ifyouareweldingonaworktool,removetheworktoolfromthehostmachinebefore welding.
1.Turnofftheengine.
2.TurnthebatterydisconnectswitchtotheOFFposition.Ifthereisnobatterydisconnect switch,removethenegativebatterycableatthebattery.
3.Clampthegroundcablefromtheweldertothecomponentthatwillbewelded.Placethe clampascloseaspossibletotheweld.Makesurethattheelectricalpathfromtheground cabletothecomponentdoesnotgothroughanybearing.Usethisprocedureinorderto reducethepossibilityofdamagetothefollowingcomponents:
Bearingsofthedrivetrain
Hydrauliccomponents
Electricalcomponents
Othercomponentsofthemachine
DoNOTuseelectricalcomponents(ECMorsensors)orelectronic componentgroundingpointsforgroundingthewelder.
4.Protectanywiringharnessesfromthedebriswhichiscreatedfromwelding.Protectany wiringharnessesfromthesplatterwhichiscreatedfromwelding.
5.Usestandardweldingproceduresinordertoweldthematerialstogether.
WedJan822:34:57UTC+05302025
Product:WHEELLOADER
Model:962GWHEELLOADER4PW
Configuration:962GWheelLoader4PW00001-UP(MACHINE)POWEREDBY3126Engine
OperationandMaintenanceManual WorkTool(Custom)and343-8734FusionPalletFork MediaNumber-GEBU0004-00PublicationDate-01/04/2009DateUpdated-23/04/2009
DailyInspection
SMCS-6700
Personalinjuryordeathcanresultfromimproperlycheckingforaleak.
Alwaysuseaboardorcardboardwhencheckingforaleak.Escaping airorfluidunderpressure,evenapin-holesizeleak,canpenetratebody tissuecausingseriousinjury,andpossibledeath.
Iffluidisinjectedintoyourskin,itmustbetreatedimmediatelybya doctorfamiliarwiththistypeofinjury.
NOTICE
Accumulatedgreaseandoilonaworktoolisafirehazard.
Removedebriswithsteamcleaningorhighpressurewateratanytime asignificantquantityofoilisspilledontheworktool.
Note:Theworktoolshouldberemovedfromthequickcouplerduringthedailyinspection oftheworktool.Uncouplingtheworktooldailyhelpstopreventthecouplerwedgesfrom sticking.
Forthemaximumservicelifeoftheworktool,makeathoroughwalk-aroundinspectionbefore youmountthemachineandbeforeyoustarttheengine.
i03078661
Positiontheworktoolonalevelsurface.Uncoupletheworktoolfromthequickcoupler.Referto OperationandMaintenanceManual,"Operation-UncouplingtheWorkTool".
Lowerthequickcouplertothegroundinfrontofthemachine.Stoptheengineonthehost machine.Removetheenginestartswitchkeybeforeexitingthemachine.RefertotheOperation andMaintenanceManualofthehostmachineforadditionalinformation.
Cleananydebrisfromtheforks.
Cleananydebrisfromthecarriageassembly.
Inspecttheworktoolforthefollowingconditions:loosebolts,brokenparts,missingpartsand wornparts.
Checkthecarriageassemblyandtheforktinesforwearorfordamage.Inspectthewelds,the locks,theshafts,andtheforktinesfordamage.Ifthecomponentsaredamaged,consultyour Caterpillardealer.
Checktheforktinesdailyforanytwistingorbendingoftheforktines.Ifanytwistingorbending isobserved,theforktinesshouldbechangedpriortoanyliftingoperation.Iftheforktinesare damaged,consultyourCaterpillardealer.
Ifthepalletforksarenotoperatedforlongperiods,thepalletforksmustbelubricated.Referto OperationandMaintenanceManual,"PalletFork-Lubricate"forinformationonlubricatingthe palletforks.
Performallrepairsbeforetheworktoolisputintoservice.
Checkthesafetymessages.Replacethesafetymessageswhenthesafetymessagesaredamaged. Replacethesafetymessageswhenyoucannotreadthesafetymessages.Replacethesafety messageswhenthesafetymessagesaremissing.
Coupletheworktooltothequickcoupler.RefertoOperationandMaintenanceManual, "Operation-CouplingtheWorkTool".Aftertheworktooliscoupled,ensurethatthecoupler wedgesarefullyengagedintotheworktool.
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WedJan822:33:21UTC+05302025
Product:WHEELLOADER
Model:962GWHEELLOADER4PW
Configuration:962GWheelLoader4PW00001-UP(MACHINE)POWEREDBY3126Engine
OperationandMaintenanceManual WorkTool(Custom)and343-8734FusionPalletFork MediaNumber-GEBU0004-00PublicationDate-01/04/2009DateUpdated-23/04/2009
LiftingandTyingDown
SMCS-7500
Improperliftingortyingdowncanallowtheloadtoshiftcausinginjury ordeath.
Note:Beforeyouliftthefork,refertotheOperationandMaintenanceManual,"Specifications" fortheweightofyourfork.
LiftingtheFork
i03549481
Illustration1g01909253
Note:Forliftingobjects,useproperlyratedcablesandproperlyratedslings.Positionthelifting deviceinordertokeeptheforklevel.
1.Usetwoliftingstrapsthatareequalinlength.
2.Placeoneliftingstraparoundthetubeofthecarriagenearoneend.
3.Placetheotherliftingstraparoundthetubeofthecarriageneartheotherend.
4.Installtheloopsthatareontheendsofeachoftheliftingstrapsontoahoist.Usethehoist toliftthefork.
Note:Usecarewhenyouliftthefork.Whenyouliftthefork,theforktinesmayrotate.
TyingDowntheFork
Donottietheforkdownusingthepinboressincethiscandamagepinbores.
Copyright1993-2025CaterpillarInc. AllRightsReserved. PrivateNetworkForSISLicensees.
WedJan822:33:59UTC+05302025
Product:WHEELLOADER
Model:962GWHEELLOADER4PW
Configuration:962GWheelLoader4PW00001-UP(MACHINE)POWEREDBY3126Engine
OperationandMaintenanceManual WorkTool(Custom)and343-8734FusionPalletFork MediaNumber-GEBU0004-00PublicationDate-01/04/2009DateUpdated-23/04/2009
Operation
SMCS-6700
Forspecificinformationonyourhostmachine,refertotheOperation andMaintenanceManualofyourhostmachine.
Note:Whenyouoperatethepalletforks,theforktinesmustbeproperlyseatedonthe carriage.Theforktinelocksmustbeinplaceatalltimes.Theforktinelocksmustbeinthe lockpositionatalltimes.
Note:Youmustensurethattheworktooliscompatiblewiththehostmachine.Consultany CaterpillardealerforinformationonmatchingtheWorkTooltothehostmachine.
LoadingtheFork
1.Positiontheforkinthecenteroftheload.
2.Movethehostmachineforwardintopositionandengagetheload.Thehostmachineshould besquarewiththeload.Spacetheforktinesevenlyundertheload.
3.Movethehostmachineforwarduntiltheloadtouchesthecarriage.
4.Tilttheforktinesupwardinordertoholdtheloadagainstthefork.
5.Carefullylifttheload.
6.Operatethehostmachineinreverseuntiltheloadisclear.
7.Carefullylowertheload.
i03698420
TravelwithaLoad
1.Lowertheloadintothetravelposition.Forthebestoperatorvision,carrytheloadcloseto theground.
2.Travelwiththeloaduphillonupgrades.Travelwiththeloaduphillondowngrades.For bettervision,travelinreversewithbulkyloads.
UnloadingtheFork
1.Positiontheloadovertheareainordertounloadtheload.
2.Lowertheloadtotheground.
3.Tilttheforksdownwarduntiltheloadislevel.Lowertheloadintoposition.
Note:Youmustmakesurethattheloadisstablebeforeyoumovethehostmachine.
4.Slowlyoperatethehostmachineinreverseuntiltheforksareclearoftheload.
LiftingObjects
RefertotheloadchartsintheOperationandMaintenanceManualofthehostmachine.Usethe loadchartsandaccountforthemassoftheworktool.Calculatetheloadcapacityofyourspecific hostmachineandtheworktool.
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WedJan822:33:34UTC+05302025
Product:WHEELLOADER
Model:962GWHEELLOADER4PW
Configuration:962GWheelLoader4PW00001-UP(MACHINE)POWEREDBY3126Engine
OperationandMaintenanceManual WorkTool(Custom)and343-8734FusionPalletFork MediaNumber-GEBU0004-00PublicationDate-01/04/2009DateUpdated-23/04/2009
Shipping
SMCS-7500
Selectanappropriatepalletinordertocarrythepalletfork.Selectanappropriatepalletinorderto protectthecomponentsofthepalletfork.
1.Placetheforktinesofthepalletforkonthepallet.
2.Usesuitabletie-downsinordertosecurethepalletforktothepallet.
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WedJan822:34:12UTC+05302025
i03082446
Product:WHEELLOADER
Model:962GWHEELLOADER4PW
Configuration:962GWheelLoader4PW00001-UP(MACHINE)POWEREDBY3126Engine
OperationandMaintenanceManual WorkTool(Custom)and343-8734FusionPalletFork MediaNumber-GEBU0004-00PublicationDate-01/04/2009DateUpdated-23/04/2009
Storage
SMCS-0355
Note:Whenyoustorethepalletforkforalongperiodoftime,applygreasetotheshafts,locks, mountingholesforthequickcoupler,andotherbearingsurfaces.
Storethepalletforksothattheforktinesarepositionedflatontheground.Tieanyhydraulic hosestothepalletforkinordertokeepthehosesofftheground.Ifcapsareavailable,installcaps overthehydraulicfittingsinordertoprotectthefittings.Installcapsoverthehydraulicfittingsin ordertokeepdirtoutofthefittings.
Copyright1993-2025CaterpillarInc. AllRightsReserved. PrivateNetworkForSISLicensees.
WedJan822:34:27UTC+05302025
i03468181
Product:WHEELLOADER
Model:962GWHEELLOADER4PW
Configuration:962GWheelLoader4PW00001-UP(MACHINE)POWEREDBY3126Engine
OperationandMaintenanceManual WorkTool(Custom)and343-8734FusionPalletFork MediaNumber-GEBU0004-00PublicationDate-01/04/2009DateUpdated-23/04/2009
TransportPosition
SMCS-7500
i03702982
NOTICE
Forspecificinformationonyourhostmachine,refertotheOperation andMaintenanceManualofyourhostmachine.
1.Inordertotransportthepalletforkonthehostmachine,travelwiththeworktoolaslowas possibletotheground.
2.Maintaingroundclearanceinordertotransportthepalletforkonthehostmachine.
Copyright1993-2025CaterpillarInc. AllRightsReserved. PrivateNetworkForSISLicensees.
WedJan822:33:46UTC+05302025
Product:WHEELLOADER
Model:962GWHEELLOADER4PW
Configuration:962GWheelLoader4PW00001-UP(MACHINE)POWEREDBY3126Engine
OperationandMaintenanceManual WorkTool(Custom)and343-8734FusionPalletFork MediaNumber-GEBU0004-00PublicationDate-01/04/2009DateUpdated-23/04/2009
WorkToolInstallationandRemoval
SMCS-6700-010
CouplingtheWorkTool
Placetheforkinasafepositionbeforeengagingordisengagingthe quickcoupler.Ensurethattheforkisnotcarryingaload.
Seriousinjuryordeathmayresultfromengagingordisengagingthe forkwhenitisinanunstablepositionorcarryingaload.
Inspectthequickcouplerengagementbeforeoperatingthemachine.
Seriousinjuryordeathmayresultfromimproperlyengagedcoupler.
1.Positiontheforkonalevelsurface.Useanappropriatelevelinordertoensurethatthefork tinesarelevel.
2.MovethequickcouplerswitchtotheUnlockorDisengageposition. Ifthecoupleriscontrolledbythe3rdAuxiliaryHydraulicControlLever,movethecontrol backtotheUnlockorDisengageposition.RefertotheOperationandMaintenanceManual ofthehostmachineforadditionalinformationoncontrols.
i03549480
3.Tiltthecouplerforward.Ensurethatthecouplerisbelowthehooksonthefork.Referto illustration1.
4.SlowlydrivethemachineFORWARD.Centerthecouplerbetweenthehooksonthefork.
Illustration2g01563141
5.Raisethecoupleruntilthecouplercomesincontactwiththehooksonthefork.Continueto slowlyraisethecoupleruntiltheforkbeginstolift.Ensurethattheforkhasremainedlevel. Refertoillustration2.
6.Tiltthecouplerbackwarduntiltheforkfullycontactsthecoupler.Refertoillustration3.
7.MovethequickcouplerswitchtotheLockorEngageposition.
Ifthecoupleriscontrolledbythe3rdAuxiliaryHydraulicControlLever,movethecontrol forwardtotheLockorEngageposition.RefertotheOperationandMaintenanceManualof thehostmachineforadditionalinformationoncontrols.
Inspectthequickcouplerengagementbeforeoperatingthemachine. Seriousinjuryordeathmayresultfromimproperlyengagedcoupler.
This is the sample of the manual Click on the download link for complete Manual