WELCOME
Hotel & Resort Innovation Expo 2025 returns this September, bringing together the solutions shaping the future of modern hospitality.
The demands placed on today’s hotels and resorts are more complex than ever. With rising guest expectations, operational pressures, and the growing urgency around sustainability, the sector is at a turning point. For hoteliers ready to adapt, evolve, and lead, this event is where the next step begins.
Taking place on 30 September & 1 October at ExCeL London, the show will welcome thousands of hospitality decision-makers in search of bold ideas and practical solutions. Across the show floor, you’ll find 300+ cutting-edge exhibitors offering everything from smart building systems and energy-saving tech to AI-driven guest experiences and future-focused F&B innovations.
The conference programme brings together over 100 influential speakers from across the UK and beyond. From group operators and independent hoteliers to emerging disruptors, each session offers real-world insights into the strategies driving performance, loyalty, and long-term growth.
Whether you’re upgrading your tech stack, rethinking your sustainability roadmap, or simply benchmarking your operation against the best in the business, this is where you’ll find clarity, direction, and opportunity.
As part of the wider Hospitality B2B Portfolio, Hotel & Resort Innovation Expo sits alongside six other co-located events, creating the UK’s most comprehensive gathering for hospitality professionals. With over 15,000 attendees expected across the two days, the opportunities to connect, collaborate, and stay ahead are unmatched.
We look forward to welcoming you to the 2025 edition, where hospitality moves forward.
FLOOR PLAN
INDUSTRY INSIGHTS
Change is the only constant in the hospitality industry.
With guest satisfaction and experience at the core of success, businesses must stay ahead of the trends shaping the industry. Like every business, hotels must remain agile, innovate, and adapt to changing customer needs by embracing key trends.
Tech-Driven Guest Experiences
AI, mobile keys, contactless check-in, and digital wallets are now expected, not optional. At the event, explore automation case studies and discover how to fuse seamless tech with unforgettable service. The event will spotlight reallife case studies of automation and frictionless experiences, explore sessions showing how to use data and AI to deepen guest engagement. No matter how advanced the technology or sustainable the practices, they mean little if they do not enhance the overall guest experience.
Smarter Energy, Greener Profits and Cutting Waste, Raising Standards
Hotels are embracing LED lighting, smart HVAC, and renewable systems not just for the planet, but the bottom line. Energy-efficient upgrades now slash costs by up to 30%. Dive into the Sustainability Stage and Trend Zone to see how green tech pays off. Smart thermostats, LED lighting, smart HVAC, and renewable energy systems are making eco-sense and profit-sense. Visit dedicated exhibits and expert sessions to learn how sustainable tech delivers cost savings and boosts guest loyalty. Learn how properties are embedding circular systems, ditching single-use plastics, and using carbon tracking software, live on stage at the events sustainability panels.
12%
74%
A staggering 74% of travellers use digital wallets, rising to 83% among Millennials.
Sustainable hotels with strong ESG commitments enjoy up to 12% higher revenue due to brand differentiation and operational efficiencies.
Hotels generate 289,700+ tons of waste annually and contribute 3% of global emissions.
Rise of the Hotel Bots
Cleaning bots. Delivery droids. Robotic concierges. Automation is freeing up human staff to provide richer, more strategic guest interaction. See working prototypes and real-world ROI breakdowns at the events robotics spotlight.
AI Gets Personal
AI-powered pricing, loyalty programs, and real-time guest profiling are taking personalisation to the next level. Expect to see smart tools that adapt not just to what guests want, but what they haven’t asked for yet. Meet the tech pioneers leading the charge at Hotel & Resort Innovation Expo.
Sleep, Spa & Self-Care: Wellness Wins
Hotels are now hubs for wellness seekers, from sleep-optimised rooms and circadian lighting to in-room meditation and neurofitness.
The global wellness tourism market is set to hit $1.4 trillion by 2027.
From Workforce Gaps To Workforce Gains
AI-backed recruitment tools, skills mapping, and retentionfocused platforms are tackling hospitality’s talent gaps.
Increased M&A Activity
Mergers and acquisitions are surging in the hotel sector, driven by a hot debt market and investor appetite. 2025 is seeing landmark deals reshape hospitality ownership, opening up
Extended Stays, Expanding Share
Serviced apartments and aparthotels are booming, especially in gateway cities. Their flexibility, kitchen access, and longer-stay appeal make them a favourite for digital nomads and bleisure travellers. Learn how to position your property in this high-growth segment.
Security in a Digital World
With cyberattacks on the rise, data privacy and digital trust are front of mind. Biometric access, encrypted booking engines, and blockchain-based loyalty systems are reshaping how hotels secure data.
SHOW HIGHLIGHTS
Embark on Sustainability
Trail
Explore the Sustainability Trail to discover exhibitors driving real change in the hotel and resort industry.
From waste-reducing solutions to sustainable packaging and energy-efficient tech, this guided journey highlights the innovations helping hospitality businesses operate more responsibly while staying competitive.
Visionary Keynote Speakers
Step into the minds of the most influential leaders in hospitality. Our keynote stage hosts industry trailblazers who are reshaping the future of hotels and resorts. From tech pioneers and sustainability champions to brand executives and operational masterminds. Gain actionable insight, hear powerful stories, and be part of the conversations defining the next era of hospitality.
200+ INDUSTRY LEADING SPEAKERS
Hotel Innovation Awards
Celebrating excellence across hotel innovation, our awards spotlight brands, technologies, and individuals making a tangible impact in the sector. From standout sustainability efforts to transformative guest tech, join us as we honour the ideas shaping hospitality’s future floor this year.
EXHIBITORS TRANSFORMING THE SECTOR
BASEL JABRI CANOPY BY HILTON
50+ Hours of Expert-Led Content
Curated for forward-thinkers, our seminar programme delivers over 50 hours of sessions tackling everything from AI and automation to guest personalisation, wellness trends, and sustainable profitability. Expect practical strategies, expert panels, and powerful takeaways you can action immediately.
The Hotel Marketplace
Discover 500+ cutting-edge exhibitors showcasing everything from PMS software and energy-saving systems to F&B tech, contactless check-in tools, and luxury guest amenities. Whether you’re upgrading a boutique property or scaling a resort group, you’ll find the solutions that fit your vision.
One Pass, Endless Innovation
Your badge grants access not only to the Hotel & Resort Innovation Expo but also to the entire Hospitality B2B Portfolio—including Restaurant & Takeaway Innovation Expo, Hospitality Tech Expo, and more. One floor. Seven shows. Countless opportunities.
Build Your Network, Broaden Your Impact
Whether you’re looking for new partnerships, smart suppliers, or likeminded collaborators, networking opportunities are everywhere. From the show floor and dedicated lounges to expert panels and interactive sessions. Connect with owners, operators, developers, and disruptors from across the industry.
KEYNOTE
SPEAKERS
DAY 1 | TUESDAY, SEPTEMBER 30TH | KEYNOTE THEATRE 1
Get ready to take your front-row seat at the Hotel & Resort Innovation Expo’s powerhouse Keynote Stage, where the brightest minds in hotel indusrty take centre stage.
This is your chance to hear directly from the trailblazers, disruptors, and industry icons who are not just keeping up with change, they’re driving it.
Our keynote sessions are the gold standard of the show, designed to deliver actionable insight, bold ideas, and unfiltered stories from those who’ve scaled brands, built empires, and revolutionised the guest experience. Expect unmissable content, razor-sharp trends, and once-in-alifetime access to ask questions and spark conversations that could change the way you do business.
Jonathan Ming & Tom Baxter
SENIOR MANAGER BRAND F&B DEVELOPMENT EMEA & DIRECTOR OF B2B ACCOUNT MANAGEMENT (CORPORATE FOOD, JETGO & PARTNERSHIPS) UK AND IRELAND | HILTON WORLDWIDE & JUST EAT
3rd Party Deliveries in Hospitality
The food delivery market is growing rapidly, with 10–25% of hotel guests ordering in. Hotels are often unprepared, missing opportunities to enhance guest experience and drive revenue.
We would like to share the findings of Hilton “leaning into the trend” of 3rd party Food Delivery.
TUESDAY, SEPTEMBER 30 11:00 AM
Kurt Macher
AREA GENERAL MANAGER - LONDON & PARIS | SHANGRI-LA HOTEL THE SHARD, LONDON
AI Impact on Future of Luxury Hospitality
I’ll share my personal perspective as a seasoned hotelier on the transformative role artificial intelligence is set to play in shaping the future of luxury hospitality. From reimagining guest experiences to redefining operational excellence, AI presents both exciting opportunities and complex challenges. While technology evolves rapidly, how can luxury hospitality stay human at its heart in an increasingly intelligent world?
TUESDAY, SEPTEMBER 30 11:45 AM
SCAN HERE TO LEARN MORE
Kate Harvey, Alex Knowles-McNab, Andy Wright & Darryl Harris
GROUP SUSTAINABILITY MANAGER, PEOPLE DIRECTOR, GROUP HEAD CHEF, RESTAURANT TEAM MANAGER | THE PIG HOTELS
PIG - How We Embed Sustainability Into Everyday Life
Join us for a panel discussion featuring voices from across THE PIG Hotels, as we explore how sustainability is woven into the fabric of their daily operations. From sourcing ingredients responsibly and supporting local communities, to helping biodiversity thrive, THE PIG Hotels embrace a truly holistic approach. Discover how different departments collaborate to bring sustainability to life.
TUESDAY, SEPTEMBER 30 12:30 PM
Anoob Saban & Asif Aldina
OWNER | BRILLIANT HOTELS COLLECTION
CO-FOUNDER & CEO | INNTELO AI
AI
in
Action: Real Hotel Use Cases That Deliver Results
This session explores how hotels across the UK and internationally are using AI to streamline operations, boost revenue, and enhance guest satisfaction. From front desk messaging to automating housekeeping and maintenance, hear directly from hotel owners and operators about what’s working, what’s not, and what the future holds for AIpowered hospitality.
TUESDAY, SEPTEMBER 30 1:15 PM
Jessica Black
DIRECTOR OF PURCHASING | FIRMDALE HOTELS
Evolving Role of Suppliers Beyond Cost and Delivery: Quality, Innovation, Ethics, Sustainability
Building Strong Supplier Partnerships in Today’s Market for the overall success and reputation of the business. What as a company we look for in suppliers, challenges in the current climate. Sustainability strategies focusing on waste reduction through design and products.
TUESDAY, SEPTEMBER 30 2:00 PM
SPEAKERS KEYNOTE
DAY 2 | WEDNESDAY, OCTOBER 1ST | KEYNOTE THEATRE 1
Surinder Arora
FOUNDER & CHAIRMAN | THE ARORA GROUP
Brick by Brick: Crafting Success in Hospitality, Property and Beyond
This session invites you in the world of a visionary entrepreneur whose story spans hotels, properties, and a deep dedication to creating spaces that feel like home. Discover how passion, grit, and bold decision making shaped not just a career, but a legacy! In the depths of 2008 while the world reeled from financial meltdown, he realised that profit is most powerful when paired with purpose and overcame extraordinary obstacles. For anyone seeking inspiration, this is proof that success isn’t just given – its Built!
WEDNESDAY, OCTOBER 1 11:00 AM
Kimberly Ofrecio & Rebecca Colvin
GROUP COMMERCIAL DIRECTOR & REGIONAL DIRECTOR OF SALES | MACDONALD HOTEL AND RESORT
You Don’t Know Me, So Why Are You Emailing Me? Personalization Isn’t About Being Creepy. It’s About Being Relevant.
In a world where your guests expect Amazon-level personalisation and Netflix-style recommendations, sending them generic emails, one-size-fits-all offers, or calling them “Dear Guest” just won’t cut it anymore.
In this session, we’ll explore why personalisation is not optional. It’s no longer a “nice-to-have” it’s your competitive edge. We’ll break down how to use data, digital tools, and automation to craft guest journeys that feel tailored, timely, and totally on-brand.
Expect real examples, honest mistakes, and a few laughs including why personalisation is a lot like giving someone a birthday gift... and what happens when you get it completely wrong.
WEDNESDAY, OCTOBER 1 11:45 AM
Olivia Immesi CEO | NATIVE PLACES
The Future Of Lifestyle Hospitality: Evolving Guest Needs, Brand-Building, And Olivia’s Vision For The Extended Stay Sector
At the Hotel & Resort Innovation Expo, Olivia Immesi, CEO of Native Places, will explore the future of lifestyle hospitality. She will share her vision for meeting evolving guest needs, building culturally resonant brands, and redefining extended stays through design, sustainability, and community connection. Following Native’s acquisition by NUMA Group, Olivia will also discuss how AI-driven, hospitality platforms are transforming guest experiences and shaping the sector’s next chapter.
WEDNESDAY, OCTOBER 1 12:30 PM
Rudi Hygino
HOUSE MANAGER | SOHO HOUSE
SCAN HERE TO LEARN MORE
Veryan Palmer
FAMILY/EXECUTIVE DIRECTOR | THE HEADLAND
Hospitality Is A Local Community
Super Power
Hospitality has long been recognised as a powerful connector of people, but what happens if you take that super power and use it to support your local community? Veryan talks about how hospitality leaders and businesses can support and develop those from less advantaged backgrounds into future superstars of the hospitality world.
WEDNESDAY, OCTOBER 1 1:15 PM
True Leadership in Hospitality: Retain, Grow, Transform
True Leadership is essential in hospitality. It fosters staff retention, drives growth, and cultivates a culture of collaboration. My approach is personable yet demanding and I believe in building strong, healthy teams through honest communication, mutual respect, and accountability. I work closely with HODs and Leaders to improve systems and processes, always with a genuine commitment to team development and business success. Real Leadership inspires excellence by working with people, not above them.
WEDNESDAY, OCTOBER 1 2:00 PM
GREEN ROOM
Access Hospitality
Behind every great experience
Access Hospitality, part of The Access Group, is revolutionising hospitality with powerful, all-inone software designed to help venues thrive.
Supporting over 115,000 sites globally, our cloudbased platform connects every part of your business - from bookings and EPoS to CRM, HR, training, stock, and compliance - unlocking seamless operations and unforgettable guest experiences.
Our AI-powered tools and deep integrations turn data into action, reduce costs, and drive smarter decisions. What truly sets us apart? Our people. Our hospitality experts don’t just understand hospitality, they live it and deliver trusted, valuable support that speaks your language. Access isn’t just software - it’s the freedom to do more.
Enter the Green Room: your AI-powered Lounge designed as a calm retreat from the busy show floor.
Escape the show floor and connect with industry leaders while exploring how artificial intelligence is shaping the future of hospitality through the Access Evoxperience. Enjoy live interviews, keynote insights, and cutting-edge discussions on the day’s trends – all in a relaxed, networking-friendly environment with refreshments to keep the conversations flowing.
Powered by our sponsor, Access Hospitality, the leading hospitality software innovator, the Green Room is where ideas spark, connections grow, and the future of hospitality comes to life.
PARTNERS
The Hotel & Resort Innovation Expo is proud to be backed by a community of dedicated partners who are fuelling innovation, elevating experiences, and championing progress across hospitality. Breakthrough innovators, these collaborators have helped shape this year’s event — and the future of the industry.
ADVISORY BOARD
direction and shaping its most impactful content.
Bledi Jahjaga
AWARDS
Celebrate excellence with our awards at the Hotel & Resort Innovation Expo.
TECH PRODUCT OF THE YEAR
SCAN HERE TO LEARN MORE
Each year, we honour outstanding contributions to the hospitality sector. These awards highlight exceptional achievements across various categories. Join us in recognising the products and services that are shaping the future across the hospitality sector!
INNOVATION AWARD
A celebration of the products which have improved the efficiency, productivity and profitability of businesses through transformative technologies that are revolutionising the future of the hospitality industry.
Nominees
BELMOR SOLUTIONS LTD HT240
KATAMI CONSULTANCY LTD HT950
MAKE A REZZY LTD HT1164
ZONAL HT216
TEYA HT502
PACKAGING OF THE YEAR
The Packaging Of The Year Award is set to recognise and honour business initiatives that have demonstrated an unwavering commitment to advancing sustainability within hospitality.
Nominees
XAMPLA
HOMELINK ECO CO., LTD
RP144
RP106
PACKAGING SOURCE LIMITED RTE514
DILL RTE144
DIDO PACKAGING
RP140
The Innovation Award recognises a concept that has made a significant and powerful impact on the industry through innovation, functionality, and design.
Nominees
COPABRAZIL LIMITED TD416
OILCHEF RTE332
CERTUS AI RTE112
IONIX GROUP LIMITED RTE246
DRINKS INNOVATION OF THE YEAR
This award honours the most groundbreaking innovations in the drinks sector over the past year. From bold new flavours and pioneering products to transformative services, celebrate the creativity and ingenuity driving the industry forward.
Nominees
MULL IT OVER DRINKS TD210
AUNTIE SAM\’S RUM TUMP TD410
DRINK ANGEL TD264
WINE THAT’S FRUIT LTD TD357
NETWORKING
The Hotel & Resort Innovation Expo is more than just an exhibition, it’s a hub of opportunity where meaningful connections are made.
WHO YOU CAN MEET
Whether you’re looking to meet the next big tech disruptor, connect with fellow hoteliers, or discover new partnerships, this is the place where ideas turn into action. Across the two days, you’ll find yourself surrounded by thousands of forward-thinking professionals from every corner of the hospitality ecosystem.
At the Hotel & Resort Innovation Expo, you’ll connect with a high-level audience of hospitality decision-makers. From independent hoteliers and boutique operators to senior leaders from major groups and resort brands, the show brings together professionals shaping the future of the sector.
Expect to meet Directors of Operations, Commercial Leaders, Heads of Guest Experience, Marketing, Tech, and Procurement. All actively seeking the tools, partnerships, and strategies that will drive their business forward. Whether you’re sharing ideas or exploring collaboration, this is the networking opportunity the hotel industry returns for year after year.
With over 75% of our visitors in owner or director-level roles, this is the place where conversations go beyond surface-level and where meaningful connections often lead to long-term commercial success. 75%
MAKE EVERY CONVERSATION COUNT
PLAN AHEAD
Research key attendees and exhibitors before the event. Schedule meetings and prioritise the sessions where you’ll find the most relevant contacts.
PREPARE YOUR ONLINE PRESENCE
Make sure your LinkedIn profile is up-todate and connect with fellow attendees in advance. Engaging online can set the stage for meaningful in-person interactions.
TARGET YOUR NETWORK
Identify the areas of the event where your ideal connections will be, such as specific workshops or networking zones, and focus your time there.
BUILD GENUINE CONNECTIONS
Start conversations with a friendly, open approach. Remember, networking is about building relationships, so listen actively and show sincere interest in others.
FOLLOW UP PROMPTLY
After the event, reach out to the people you connected with while the conversation is still fresh. A quick LinkedIn message or email can turn a brief chat into a lasting professional relationship.
STAY RELAXED
Don’t stress about perfecting every interaction. Be yourself, enjoy the experience, and let connections happen naturally. The best networking often comes from simply being present and engaged.
SUSTAINABILITY TRAIL
Embark on the Sustainability Trail at the Hotel & Resort Innovation Expo, a dedicated showcase of eco-friendly and conscious innovation.
This trail highlights pioneering products and practices that empower your business to flourish while significantly lessening its environmental impact. Explore a diverse range of cutting-edge solutions, from sustainable packaging to energy-efficient technologies, all designed to curb waste, preserve resources, and foster a greener future for the food industry.
Join us in forging a more sustainable and accountable culinary landscape, and uncover how you can contribute to a positive change.
CONSULTUS
Consultus Sustainability helps hotel and hospitality businesses reach Net Zero through a unique Net Zero Pathway. Trusted by businesses such as L+R Hotels and Atlas Hotels, Consultus also offers SECR, ESOS reporting, audits, and more, supporting cost savings, compliance, and creating lasting impact.
Valpak is the UK’s leading environmental compliance scheme, managing the recycling obligations of over 5,000 UK businesses under producer responsibility laws. Valpak’s services are focused on packaging, WEEE, batteries, and voluntary compliance.
The UK’s leading supplier and expert in rigid packaging solutions. Cambrian Packaging partners with businesses and organisations throughout the country to transform their approach to packaging, working to provide next-gen packaging solutions that are sustainable and cost-effective.
ELAG is a Franco-Swiss manufacturer of smart, eco-friendly food packaging. Offering innovative, customisable solutions like ovenable bags, paper cutlery, and hygienic pouches – ideal for foodservice and retail professionals.
A leading eco-friendly paper packaging manufacturer based in China, dedicated to producing sustainable, high-quality packaging solutions for food and beverage businesses worldwide. Since DBT’S establishment, they have continuously focused on innovation, responsible sourcing, and environmental practices.
CAMBRIAN
Eco Safe Pack is a manufacturer of sustainable food packaging, offering compostable and recyclable products with custom branding options. We supply UK distributors and retailers with direct-from-factory pricing, low MOQs, and fast turnaround.
HALCYON ECO UK
Cut oil costs by up to 60% and labour by 85% with Halcyon Eco - an intelligent fryer filtration system that boosts food quality, improves safety, and reduces your carbon footprint. Fast, safe, and sustainable. A smart choice for modern kitchens.
Re: Water returns with their packaging partner Bull Corp, showcasing their award-winning sustainable water bottles and aluminum beverage cups. Re:Water comes in a 100% recycled aluminum bottle, filled with pure British Spring Water, bottled at source on protected land in the UK.
A bespoke sarong brand dedicated to creating elegant custom designed sarongs for luxury hotels, spas and weddings. Their mission is to enhance the guest experience through stylish, sustainable, and personalised sarongs, that combine comfort with sophistication.
Lokyo Packaging UK LTD is a leading provider of professional, eco-friendly, and sustainable F&B packaging solutions, based in Nottingham. With over 25 years of industry experience and the headquarters in China, they focus on customised items and pride themselves on having their own production line.
AGRILEAF EXPORTS PRIVATE LIMITED RTE509
Agrileaf is a trailblazing company dedicated to creating eco-friendly and sustainable alternatives to conventional dinnerware and food packaging. As India’s foremost manufacturer and exporter of areca palm leaf plates, bowls, trays, and spoons, they take pride in delivering premium-quality biodegradable tableware that aligns with their environmental values.
A UK leader in commercial renewable energy with over 40 years’ experience. Olympus Power has delivered 1,200+ solar installations, 600+ voltage optimisers to the hospitality industry, as well as battery storage, EV charging, and AI-powered energy management. Helping businesses cut costs, improve efficiency, and reduce carbon through smart, sustainable solutions.
Premium sustainable drinking straws and other packaging solutions for the HoReCa industry. Offering innovative alternatives to conventional plastic products based on the latest developments in biotechnology.
Packaging that Performs, Protects, and Preserves Tomorrow. Delivering innovative, high-quality, and sustainable packaging that enhances shelf presence, protects your products, and reinforces your brand. With dependable distribution and eco-friendly materials, AZ Export Ambalaj ensure your products arrive on time while supporting a greener future. Premier UK FOOD Packaging Solutions.
OLYMPUS POWER
THE OCEAN STRAW GROUP
AZ EXPORT AMBALAJ
BESPOKE SARONGS BY OLLIE BURWELL
HOSPITALITY
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Make the most of your visit to Hotel & Resort Innovation Expo by planning your day in advance.
With so much happening across two days, from headline keynotes and panel discussions to live product demos and networking sessions, a little preparation goes a long way.
PLAN YOUR DAY NEED DIRECTIONS?
Take time to review the speaker schedule, highlight the sessions most relevant to your business, and set up meetings with key exhibitors or contacts. Whether you’re exploring new tech solutions, learning from hospitality leaders, or simply catching up with industry peers, a well-planned day ensures you don’t miss a moment.
TRAVELLING FROM OUTSIDE LONDON?
Be sure to arrange your accommodation early to stay stress-free. Our accommodation partner HotelPlanner can help you secure the best deals near the venue.
LONDON EXCEL
Royal Victoria Dock, 1 Western Gateway, London E16 1XL
BY CAR
Parking is available on a first-come, first-served basis with pay and display. Use postcode E16 1FR to find your spot.
BY TUBE
For the quickest and most direct route to ExCeL London, hop on the new Elizabeth Line. You can also take the Jubilee Line to Canning Town, then switch to a Beckton-bound DLR train for a quick ride to Custom House, which is closest to the show entrance.
KEYNOTE THEATRE 1
Jonathan Ming & Tom Baxter | Hilton Worldwide & Just Eat 3rd Party Deliveries in Hospitality
Kurt Macher | Shangri-La Hotel The Shard, London AI Impact on Future of Luxury Hospitality
Kate Harvey, Alex Knowles-McNab, Andy Wright & Darryl Harris Homegrown Hotels/The Pig PIG Panel - How We Embed Sustainability into Everyday
Anoob Saban & Asif Alidina | BRILLIANT Hotel Collections & Inntelo AI in Action: Real Hotel Use Cases That Deliver Results
Jessica Black | Firmdale Hotels PLC
Evolving Role of Suppliers Beyond Cost and Delivery: Quality, Innovation, Ethics, Sustainability
-
Surinder Arora | The Arora Group Brick by Brick: Crafting Success in Hospitality, Property and Beyond 11:00 - 11:30
Kimberly Ofrecio & Rebecca Colvin | Macdonald Hotel and Resort You Don’t Know Me, So Why Are You Emailing Me? Personalization Isn’t About Being Creepy. It’s About Being Relevant.
- 12:15
Olivia Immesi | Native Places The Future of Lifestyle Hospitality: Evolving Guest Needs, Brand-Building, and Olivia’s Vision for the Extended Stay Sector 12:30 - 1:00
Veryan Palmer | The Headland Hospitality Is A Local Community Super Power 1:15 - 1:45
Rudi Hygino | Soho & Co. True Leadership in Hospitality: Retain, Grow, Transform 2:00 - 2:30
For full details on each seminar, please visit: www.hospitalityb2b.co.uk/speaker-list *Content and speakers are subject to change.
Conference Agenda
KEYNOTE THEATRE 2
Chris Teague | Syrve UK
Beyond the Stack: How Strong Tech Partnerships are Key to Front of House Success 10:30 - 11:00
Kevin Dixon | Tevalis Leveraging Technology to Enhance Your Brand Performance 11:15 - 11:45
Charlie Ashworth | Dojo The AI Advantage: Transforming Business in the Age of Intelligent Technology 12:00 - 12:30
Benjamin Kool | S4D From Transaction to Connection: The Loyalty Shift 12:45 - 13:15
Melinda Roylett | Lloyds Bank
The Future of Frictionless Hospitality: How Smart Payments Are Fuelling Hospitality’s Comeback 1:30 - 2:00
Luke Fryer | Harri When Harri Met Salli: The AI-Powered Future of Hospitality Work 2:15 - 2:45
Filip Linek | Flaerobotics Humanoid Receptionist Solving the Hotel Staffding Crisis 3:00 -3:30
Lawrence Pelletier | Redcat Hospitality Technology
Unify & Thrive: Fixing Your Fractured Tech Stack for QSR Growth & Efficiency 10:30 - 11:00
Harry Wales | Deputy More Time, Less Admin: Unlocking Efficiency in Hospitality Operations 11:15 - 11:45
Telmo Taipa | ADECI AI and Forecasting as a Service: A New Standard for Hospitality Decision-Makers 12:00 - 12:30
Jackson Versitano | Lightspeed How Can Restaurants be Profitable in Light of Rising Costs and NIC Increase? 12:45 - 1:15
Cassie Gasson | Thrive Serving up Learning: How to Get Hospitality Teams Hungry to Grow 1:30 - 2:00
Chris Edwards | I-Curate Change Management - Make it Personal 2:15 - 2:45
Laura Willoughby MBE | Club Soda How to Serve Alcohol‑Free Drinks to Boost Profits 3:00 - 3:30
*Content and speakers are subject to change.
SEMINAR THEATRE 8 Conference Agenda
Ken Ume | Mapal OS The Management Leap: Tools and Training for New Leaders
Kirk Grogan | TipHaus UK Tipping Reform: What the US Got Right (and Wrong)
Max Schertel & Anniina Heinonen | finmid & Wolt From Food to Finance: How Top Delivery Platforms Fuel Restaurant Growth with Embedded Lending 12:00 - 12:30
Du Nguyen | NDUX 5 Techniques Used by Hospitality Chains and Groups to Increase Sales.
Ciaran Gillespie | Verkada How Technology Can Support Enhanced Security and Operational Efficiency in Hospitality
David Walker | Cerve Data First, Then AI - The New #1 Priority
Lorna’s Bladen & David Munoz | Constant Contact, Ltd From Clicks to Cookies: The Marketing Recipe Behind a Cult Bakery 10:30 - 11:00
Jeff Dewing | Cloud Keeping Your Doors Open ‑ And What To Do When The Doors Fall Off 11:15 - 11:45
Marcus Beaver | Legion Technologies Workforce at a Crossroads: Unlocking Productivity in UK Hospitality with AI and Automation for Workforce Management 12:00 - 12:30
Gerry McNicol | Distil.ai From Chaos to Clarity - Data Holds the Key to Growth
Katie Szade MIH | KATAMI Consultancy Ltd Successfully Implementing New Tech: A Unique Perspective from Operator to HR to Project Manager
Cevitr Stay Tuned via Our Website to Find out What’s in Store for This Session
*Content and speakers are subject to change.
EXHIBITOR LISTINGS
ALLREASONS
TD403
We are a drinks company that offers easyto-make delicious smoothies, refreshers, and matchas.
ANHUI SEALONG
RP102
Anhui Sealong Biobased Industrial Technology Co.,Ltd 1 is wholly owned by Anhui Sealong Biotechnology Co., ltd.(Stock Code: 830821). Our company is located in Mohekou Industrial Park, Bengbu City, Anhui Province, the registered capital is of 20 million RMB and was established in November 2015 sealongbio.cn
AQUILA GIN
TD206
Aquila London Dry Gin is a masterfully UK distilled gin, balancing classic botanicals with a smooth elegant finish. Encased in a sculpted golden eagle bottle for an unforgettable gin that tastes as remarkable as it looks. aquilagin.com
ARIELAS GELATO
H406
Gelato is more than just ice-cream - it’s a pure taste of Italy. A truly artisan treat, Ariela’s Gelato is the perfect way to indulge in an authentic dessert that is as delicious as it is decadent. Made in small batches using only the purest, highest-quality ingredients! arielasgelato.com
AUNTIE SAM\’S RUM TUMP
TD410
AZ EXPORT AMBALAJ
RP132
Packaging that Performs, Protects, and Preserves Tomorrow.We deliver innovative, high-quality, and sustainable packaging that enhances shelf presence, protects your products, and reinforces your brand. With dependable distribution and eco-friendly materials, we ensure your products arrive on time while supporting a greener future. Premier UK FOOD Packaging Solutions.
BARTEC PAPER AND PACKAGING LTD
RP172
Specialist manufacturers of bespoke packaging and paper converters. We provide personalised packaging solutions to a range of sectors including: Confectionery, Dairy, Commercial, Non Food and Retail. bartecpackaging.co.uk
BESPOKE SARONGS BY OLLIE BURWELL
H4
We are a bespoke sarong brand dedicated to creating elegant custom designed sarongs for luxry hotels, spas and weddings. Our mission is to enhance the guest experience through stylish sustainable and personalised sarongs, that combine comfort with sophistication. ollieburwell.com
BEST.ENERGY
H110
Best.Energy is revolutionising hotel energy management and sustainability with awardwinning AI-driven technology, specialising in meeting the unique challenges that hotels face. Reveal your energy waste, take control of your consumption and use the latest tech to make your hotel truly ‘smart’. best.energy
BETTERYOU LTD
TD316
At BetterYou, we offer a better way to healthier, fuller lives. As pioneers in fast, effective nutritional supplements, we present our innovative and refreshingly still Magnesium Water — infused with magnesium and electrolytes to support energy, hydration, and everyday health. betteryou.com
BIDETSY
H148
The world’s only no plumbing portable bidet for the bathroom. No installation required. Just fill it up with water and recharge the battery. Excellent pressure, enormous water capacity and easily transportable.
BIOPAK LTD
RP109
Founded in 2006, BioPak creates sustainable foodservice packaging made from rapidly renewable, plant-based materials. We’re a globally recognised brand committed to disrupting the current take, make, waste model and leading the way toward a truly circular economy. biopak.com/uk
BLENDSMITHS
TD116
We are curious creators aiming to change the way the world drinks! Our collection of vegan blends is crafted to delight the senses with captivating flavors and vibrant colours. Made exclusively from natural ingredients, each blend is designed to take you on a unique journey of taste discovery. blendsmiths.com
BOLERO DRINKS LTD
TD236
Discover the invigorating power of Bolero, the ultimate healthy drink that nourishes both body and mind! Expertly crafted for rapid rehydration, Bolero is the perfect companion for your active lifestyle. Indulge in Bolero and feel fabulous every single day! bolero.co.uk
BROSE OATS
TD124
The mission of Brose is to use the world’s very best oats (Scottish oats) to produce the world’s very best oat milk. Made with premium ingredients and supplied to universities, government sites, 5-star hotels and cafes across Scotland. Gluten-Free and Delicious!
BRUUD
TD202
Bruud is a leading UK drinks vending specialist, offering a wide range of innovative solutions, from coffee & barista machines to, ice cream, slushy & juicers. With nationwide service and maintenance from our expert engineers, we deliver exceptional quality and support for businesses across the UK.
CAKESMITHS
TD320
Where theres coffee, theres Cakesmiths! We handcraft delicious wholesale cakes, brownies, pastries, and more, perfect for coffee shops. With next-day delivery and a wide variety, we keep cake counters stocked and customers coming back for more. cakesmiths.com
CAMBRIAN PACKAGING
RP200
We are Cambrian Packaging: the UK’s leading suppliers and experts in rigid packaging solutions. We partner up with businesses and organisations throughout the country to transform their approach to packaging; working to provide next-gen packaging solutions that are sustainable and cost-effective. cambrianpackaging.co.uk
CAPABLE WORLD
TD144
Capable is a start-up bottled water company, dedicated to supporting and empowering people living with disabilities. We donate 20% of profits to charities that benefit disabled people. Our blue water bottles are unique and designed to be refilled. Every sip uplifts, every purchase gives back. capable.world
CASONI
TD340
Casoni is among the oldest Italian distilleries and liqueur producers; this heritage has been handed down across generations. This passion for spirits has been preserved together with the love for the territory. From our premium brand to private label, were able to meet the most demanding request. casoni.com
CHAR.GY
H40
char.gy is a leading UK-based Charge Point Operator with a growing network of over 4,000 public charge points. Trusted by more than 18 local authorities, char.gy delivers reliable, affordable, and accessible EV charging infrastructure. char.gy
CHISEL & MOUSE H81
HANDMADE MODELS • ARCHITECTURAL SCULPTURES • 3D CITYSCAPE
MAPS • BESPOKE PIECES • VISUAL MERCHANDISING PROPS chiselandmouse.com
CLUB SODA
TD352
Club Soda are the UKs mindful drinking specialist. They run the Club Soda Tasting Room & Bar in Covent Garden. They have three great brands for you to try at this show - Genie, Naked Life, and one more to be announced soon. joinclubsoda.com
CONSULTUS SUSTAINABILITY
H147
Consultus Sustainability helps hotel and hospitality businesses reach Net Zero through our unique Net Zero Pathway. Trusted by businesses such as L+R Hotels and Atlas Hotels, we also offer SECR, ESOS reporting, audits, and more, supporting cost savings, compliance, and creating lasting impact. consultus-sustainability.co.uk
COPABRAZIL LIMITED
TD416
Experience the taste of Brazil! CopaBrazil brings you traditional gluten-free cheese bread and refreshing açaí, made with quality ingredients. A perfect fusion of flavour and nutrition, crafted for coffee shops, health stores, and food lovers. Discover natural, nutritious indulgence with every bite. copabrazil.co.uk
COPPICE
RP307
Smarter food packaging starts here. From premium aluminium trays to advanced absorbent solutions, Coppice and Coppice Sirane deliver recyclable, high-performance formats trusted across catering, hospitality, and ready meals. Our packaging combines innovation, sustainability, and speed-to-market—designed to perform from kitchen to customer.
DBT SUPPLIES LTD
RP105
We are a leading eco-friendly paper packaging manufacturer based in China, dedicated to producing sustainable, high-quality packaging solutions for food and beverage businesses worldwide. Since our establishment, we have continuously focused on innovation, responsible sourcing, and environmental. biowarehouse.co.uk
DIDO PACKAGING
RP140
Didopack attaches great importance to customer, supplier and employee satisfaction. Didopack offers the best quality products and services. One of its most important missions is to be a guaranteed, sustainable and reliable, environmentally friendly, socially responsible company. didopack.com
DODDL LTD
H38
Stand out with doddl – premium, ergonomic and 5 star rated children’s cutlery and tableware proven to support child development. Stylish, durable, and expertly designed, doddl helps luxury hotels elevate family dining, reduce mess, and show true attention to detail in every guest experience. doddl.com
DREAMDESK
H154
A startup revolutionising hospitality with AIpowered suite solutions that enhance operational efficiency, improve guest communication, and drive revenue growth. We integrate seamlessly with Property Management Systems (PMSs) and Customer Relationship Management (CRMs) for unmatched automation. dreamdeskai.com
DRINK ANGEL
TD264
DRINKSMYTHS
TD118
Founded from a love of mixology, DrinkSmyths crafts ready to drink cocktails that push the boundaries of cocktail craftsmanship - taking the art of mixology and transforming it into an experience that can be savoured anytime, anywhere.
EAST RIDING SACKS LTD.
RP99
As the UK’s largest and most trusted paper sack manufacturer, East Riding Sacks combines quality and experience to deliver high-quality, eco-friendly solutions tailored for high-speed filling equipment. eastridingsacks.com
ELAG
RP344
ELAG is a Franco-Swiss manufacturer of smart, eco-friendly food packaging. We offer innovative, customizable solutions like ovenable bags, paper cutlery, and hygienic pouches –ideal for foodservice and retail professionals. elaggroup.com
ELECTRORAD UK
H62
Electrorad is a leading electric heating specialist with over two decades of experience delivering efficient, innovative solutions across the UK. Our expertise lies in providing electric heating systems that combine cutting edge technology with stylish design and cost cutting features. electrorad.co.uk
FIRESTORM HEATERS
H70
See the unique Firestorm Patio Heaters. Burning eco-friendly wood pellets creates a dazzling, smokeless flame that leaps 6ft within the glass tube. Emits a wonderful warmth and spectacular visual effect. Created and manufactured in the UK by father and son business Pinnacle Agri Products. firestormheaters.co.uk
FITNESS CAMP LTD
H130
Therma Numera – Your Sanctuary for Health, Balance, and Modern Aesthetics. thermanumera.com/en
FOODLES
H112
Foodles is a smart, self-service food solution designed for hotels and hospitality spaces. It combines chef-prepared meals, fridge-based 24/7 access, and cutting-edge tech to offer fresh, high-quality food without the need for a full kitchen or staff. foodles.com
FRANKE COFFEE SYSTEMS UK
TD405
At Franke Coffee Systems we manufacture and supply award-winning professional coffee machines, with a range of automatic and semiautomatic equipment to choose from. Our machine solutions are the perfect blend of Swiss craftsmanship, cutting-edge innovation and robust design guaranteed to last. franke.com
FURTHR LTD
H30
Furthr is a sustainability services organisation based in London and operating globally. Our mission is to help our clients go that extra step on their decarbonisation journey through deploying our proven tools and in-house expertise.
ECO SAFE PACK
RP104
CRYSTALOV LTD
TD348
Eco Safe Pack is a manufacturer of sustainable food packaging, offering compostable and recyclable products with custom branding options. We supply UK distributors and retailers with direct-from-factory pricing, low MOQs, and fast turnaround. Visit us at Stand RP-104 to explore smarter, greener packaging solutions.
GEN GRINDERS RP244
Experience the taste of life with a natural touch. Gen Grinders, a division of Gen Plastik, delivers premium, recyclable spice grinders, PET jars, and closures with FDA approval. Trusted worldwide for quality, innovation, and sustainability. Lets grind naturally! gengrinders.com
GINKO DISPLAYS
H106
Large format displays using innovative e-ink technology. Designed and crafted like Art frames. As easy as hanging a picture on the wall: elegant framing, no heat, no noise, no light. Hang, connect, manage dynamically all your hotel decoration from Lobby to Rooms at the tap of a finger. ginkodisplays.com
GUARDPACK LTD
RP110
Guardpack is a UK wet wipe manufacturer specialising in private label and mywipe® hand wipes for use before, during, and after meals. Our biodegradable wipes in recyclable packaging will not only promote cleanliness, but will enhance your brand and customer experience. guardpack.co.uk
HEAPWELL MATCHA
TD414
Heapwell Matcha offers award-winning premium and ceremonial Japanese matcha for cafes and restaurants. Loved by baristas in the UK, US, and UAE. Visit us to sample our premium matcha and discover how to elevate your menu with vibrant, authentic flavour. heapwellmatcha.com
HOMELINK ECO CO., LTD
RP106
HOMELINKECO offers certified home compostable food packaging made from Bagasse (Sugarcane Pulp). Ideal for cafés, takeaways, retailers, and wholesalers. With local UK stock and low MOQs, we deliver sustainable, affordable, and retail-ready packaging solutions. homelinkeco.co.uk
IC2 CCTV & SECURITY SPECIALISTS
H44
iC2 has a track record of delivering security systems consultancy, design and installation services that support some of the world’s leading businesses.Our solutions and CCTV installation services provide safeguarding and support the duty of care in a multitude of industries. ic2cctv.com
IO.TT
TD200
io.tt is a Connected Packaging Platform used by alcohol brands to deliver digital journeys across trillions of touchpoints globally using QR codes and NFC tags.Turn your bottles, cans, glasses, and more into a customer engagement trigger, as well as complying with GS1, DPPs and collecting 1PD.
JUMP
H150
jump: The app for London black cabs.Give your guests the best service with jump. Book London black cabs for your guests instantly. Reliable, simple, fast. jump is FREE for your hotel or business to use. Your guests just pay the meter fare in the cab.No fees. No contract. Just cabs. jump.london
KARMACEUTICALS
TD128
KEYCAFE
H138
Keycafe is a smart key management system that helps hotels securely manage physical keys with real-time tracking and full staff accountability. Staff use personalized PINs to access keys 24/7, while managers monitor usage through a cloudbased dashboard.
keycafe.com/ml/keycafe-for-hotels
KL DUGAR GROUP
TD350
Himalaya Coffee Company is a premium B2B specialty single origin green coffee bean company from Nepal. We have washed, natural and anaerobic process coffee from 7 origins across Nepal. Our coffee is great in taste, sustainable and fully traceable.
KUWAIT PACKING MATERIAL MFG. CO.
RP401
K-PAK started its operation in Kuwait in 1986. We are a leading manufacturer of sustainable and high-quality food packaging solutions with a strong market presence and manufacturing facilities in Kuwait, United Arab Emirates and Kingdom of Saudi Arabia. kuwaitpack.com
L&L RESOURCE LIMITED
TD201
Food packaging, beverage cups, kitchen utensil, household paper, tailored small order quantity.
MADEMOISELLE DESSERTS
TD112
Mademoiselle Desserts is Europe’s leading premium Sweet Bakery manufacturer, supplying a wide range of products including Sweet Pastry, Cakes, Millefeuilles, Beignets, Traybakes, Tarts, Cheesecakes, Hot Puddings, Muffins, Cookies and much more to retail and foodservice specialists across the world. mademoiselledesserts.com/en-gb
MAGNUM PACKAGING (NE) LTD
RP216
Magnum Packaging is one of the largest importers and distributors of packaging products in the uk. Over the last four decades, we have gained an enormous wealth of experience in the packaging field. magnumpackaging.co.uk
MARKER VIDEO
H66
The platform where guests create powerful content for your marketing. Guests/customers sign up and submit a 30-second or less authentic video showcasing the hospitality experiences they truly love. Once approved, the videos are published on the site and can be purchased instantly by the brands featured. Off-the-shelf, authentic and human-first.
MATRAZ GIN
TD208
MELLEX SERVICES GMBH
H18
Mellex Services GmbH is your partner for modern software solutions in the hotel industry. With our product Samfex, we support hotels with digitization and inventory management. Our software optimizes hotel cleaning and increases the efficiency of operational processes. samfex.com
MILLIMETRE DESIGN & SPA4 & HESTIA
H10
MOULD-TIP
RP124
Mould-Tip was founded in 1999 and employs 1000plus dedicated, team-oriented people. We are industry leading designers and manufacturers of hot runner systems and high precision injection molds for Thin wall packaging, Closures and Medical devices. mould-tip.com
MULL IT OVER DRINKS
TD210
Mull It Over is the bold new brand that’s redefining the RTD market with our fresh, original, and untapped rum-based cocktails. We’re not just another canned drink. We’re changing the game with innovative, rumfocused flavours that stand out from the crowd.
mullitoverdrinks.com
MYPOS
TD136
myPOS provides easy and convenient in-store, online, and on-the-go payment solutions to over 300,000 businesses across more than 35 European countries. Business owners receive a free multicurrency merchant account, a business debit card, and access to a powerful, all-in-one business platform that helps them sell anywhere.
NATURELICA CO., LTD
TD306
Naturelica is a Korean beverage company specializing in over 40 unique fruit-flavored soju varieties. Our premium soju blends traditional Korean distilling techniques with modern, fruity twists to create refreshing options that appeal to a global palate. Perfect for bars, restaurants, and retailers. naturelica.co.kr
NIM’S DRINKS GARNISHES
TD300
Fruit without the Faff! Nim’s manufacture and extensive range of rimmers and cocktail garnishes from orange to passionfruit, from apple to dragonfruit. Produced in their zero food waste production in Kent, Nim’s offer same day despatch low MOQ. So ditch the prep of fresh, bask in the beauty, simplicity and sustainability of Nim’s Garnishes.
NINGBO JUDIN PACKING PRODUCTS
RP107
Established in 2009, Judin Pack Group is a specialized manufacturer of disposable food paper cups and paper boxes.Based on 8,000 square meters factory, our production capacity reaches over 50 HQ containers per month.
judin-packing.com
OLIVE ECOPAK PRIVATE LIMITED
RP332
Manufacturer of Eco-Friendly Paper products such as Paper Cups, Paper Plates and Bowls, Salad Containers, Food Boxes, Paper Straws, Paper Lids, Round Containers, Square & Rectangular containers, Donor Boxes, PLA Straws, Plastic Lids, etc.
OLYMPUS POWER
H78
A UK leader in commercial renewable energy with over 40 years’ experience. We’ve delivered 1,200+ solar installations, 600+ voltage optimisers to the hospitality industry, battery storage, EV charging, and AI-powered energy management. Helping businesses cut costs, improve efficiency, and reduce carbon through smart, sustainable solutions.
ORBISK
H54
Reduce your food waste. Run a smarter kitchen with zero guesswork.
OTEL AI
H139
OUT OF EDEN LTD
H22
Out of Eden - your one-stop shop for hotel & guest accommodation supplies. Get everything you need from toiletries & bedding to slippers & refreshments—plus extras like pillow sprays & sweets. Enjoy next-day delivery & free returns with our 30-day money-back guarantee. 7000+ 5-star customer reviews. outofeden.co.uk
PACKLAB
TD203
PackLab by JoinPrint is a leading eco-friendly takeaway packaging provider, offering custom, branded, biodegradable paper products printed in high quality. With low minimum orders, free design support, and local production, PackLab helps restaurants boost brand image and sustainability. packlab.joinprint.com.hk
PACKSENSE LIMITED
TD424
PACT COFFEE | B CORP™
TD160
Coffee roaster focusing on high quality coffee and ethical supply chain.BRC-accredited, B-Corp, SCA 84+, large supply chain capable of supporting national chains, coffee-focused or otherwise.Barista training courses, equipment supply, engineer support and account management available.
PERSONALIZE THIS LTD
TD119
Personalize this Ltd produce quality engraved branding and promotional products for the Drinks, Sports, Events and Hotel industries, including steel water bottles, presentation boxes and glasses plus all our other products. personalizethis.co.uk
PICOSO DRINKS
TD336
Picoso is elevating the non-alcoholic sector, whilst also giving a kick to the mundane mixer market. Picoso’s Spicy Sodas contain natural chilli extracts, which combine with delicious fruit flavours to deliver sophisticated and exciting offerings that cater to all, regardless of drinking habits. The drinks are low in sugar and contain electrolytes. picosodrinks.com
POLAR PEPPERMINT ICE LIQUEUR
TD332
POLAR is the freshest new liqueur to hit the market. The first British-made peppermint liqueur, POLAR uses premium and natural ingredients to deliver a punch of flavour with a smooth icy finish. Break the Ice and come to our stand to try an exciting new spirit to switch up your drinks menu.
QINGDAO BIOBORN PACKAGING CO.,
RP112
Discover compostable, recycled & recyclable carrier bags, pouches, mailers and flexible packaging from Bioborn Packaging. Branded eco-friendly solutions for retail, foodservice & e-commerce. Sustainable packaging for fresh produce, groceries, takeaway & delivery. Bespoke options are available. biobornpackaging.com
RAOCON
H114
Raocon specialise in transforming hotel and leisure spaces into exceptional destinations.We have years of experience in room refurbishments, restaurants, and leisure space upgrades, as well as external facade works.We deliver tailored solutions to enhance the guest experience. raocon.com
RE:WATER
TD304
Re:Water return with their packaging partner Bull Corp, showcasing their award-winning sustainable water bottles and aluminum beverage cups. Re:Water comes in a 100% recycled aluminum bottle, filled with pure British Spring Water, bottled at source on protected land in the UK. rewater.co.uk
ROOMS IQ
H136
ROOMSIQ is an Italian company specializing in outsourced hotel revenue management, helping independent hotels and small chains boost profits through expert consulting, dynamic pricing strategies, and continuous market analysis. roomsiq.com
SABER RENEWABLE ENERGY
H52
Saber’s blended PPA solution for hotels and spas combines solar PV, hydrogen-ready 2G Energy CHP units and battery storage to deliver predictable, lower cost power, enhanced on-site resilience and accelerated net zero progress, all with no upfront investment. Visit our stand to explore turnkey, fully monitored renewable energy systems.
SAIL & SHADE SYSTEMS LTD
H312
We provide bespoke outdoor solutions for hospitality across the UK. From retractable sail shades to giant umbrellas. We have the largest selection of products available to the sector. Other products include, glass verandas, aluminium pergolas, glass windbreaks & Umbrella bars.
sailshadesdirect.co.uk
SANKO GLOBAL CO., LTD
TD322
Kuwatcha TM is a 100% caffeine free mulberry leaf powder from Kagoshima Prefecture, processed immediately after harvest at facility using a green tea production method that includes drying, sterilizing, and grinding. The mulberry leaves are cultivated naturally without the use of pesticides or chemical fertilizers. sankoglobal.myshopify.com
SCENT3 LTD
H48
Scent3 Ltd create signature scents for signature spaces. Using our unique Scent3 Formula and AI technology we produce and deliver luxury aromas for your venue. A welldesigned scent doesn’t just fill a room—it tells your story, captures your brand identity and elevates your guest’s experience. scent3.co.uk
SOLIDCHOICE
RP156
Delivering a Greener Tomorrow. Eco-friendly delivery bags and food container designed for food, retail, and lifestyle brands. Stylish. Durable. Sustainable.Customize your packaging to build your brand in the most cost effective way and without compromising the planet. ecohorizone.com
SPARK DRINKS LTD
TD354
Discover Balanced Drink – a refined blend of natural caffeine, essential nutrients, and low sugar for smooth, sustained energy. Crafted for the modern lifestyle, Spark redefines what it means to energise. Experience balance, elevated. sparkdrinks.co.uk
SUVJAY INDUSTRIES INDIA LLP
RP136
Suvjay industries India LLP is a leading manufacturers & Exporter of disposable food packaging products like Aluminium Foil Containers, Rolls and Sheets, Paper cups, Paper bags, Foil Bags, Plastic containers, Airlines Inflight catering items and Tissue Products. suvjay.com
THE BLACK EYE PROJECT
TD312
There’s one thing every successful brand should have. Impact. The kind of impact that knocks people off their feet, makes a mark, and leaves your competitors on the canvas. Creativity With Impact is what we do at Black Eye Project. We’re an agency with ideas that hit hard on everything from brand creation and packaging design to advertising. theblackeyeproject.co.uk
THE OCEAN STRAW GROUP
RP148
Premium sustainable drinking straws and other packaging solutions for the HoReCa industry. We offer innovative alternatives to conventional plastic products based on the latest developments in bio technology. theoceanstraw.com
THE POTIONS CAULDRON
TD140
THE REAL SOUND COMPANY
H142
From mono & stereo to Imerz® We are the new normal after mono, stereo & surround sound. Imerz provides room-wide sweet-spot sound, with consistent quality sound in space such as restaurants, hotel lobbies, ball rooms and so forth. realsoundcompany.com
TROPICANA BRANDS GROUP
TD228
We’re proud to create the UK’s most iconic, best-tasting juice. Our signature flavour blends four orange varieties, freshly pressed within 24 hours of harvest. Now enjoy it with a sparkling twist in Tropicana Sparkling. Perfect for breakfast or lunch, nourishing and delighting with every sip! tropicana.co.uk
TUDOR TEA AND COFFEE LTD
TD404
Tudor Tea and Coffee Ltd are Award Winning Coffee Roasters, Tea blenders and suppliers of quality Traditional Espresso and Super Automatic Bean to Cup Coffee Machines to suit the needs of all applications. tudorcoffee.co.uk
TWIN
H146
Twin Parking Solutions – Intelligent Parking for Modern Hospitality. At Twin Parking Solutions, we specialise in end-to-end parking systems tailored for the hospitality sector. From advanced ANPR (Automatic Number Plate Recognition) and smart barriers to fully integrated software platforms. twinbank.co.uk
UAB TANKOS
H134
At Tankos, we specialize in creating bespoke furniture, shop fittings, and custom metalwork tailored to the specific needs of retail stores, hotels, and furniture manufacturers. Leveraging our extensive experience and commitment to precision, we ensure each piece meets the highest standards. tankos.lt
UNICAN COMMERCIAL LIMITED
RP120
Disposable packaging, biodegradable, cups, containers,paper, plastic unicanpak.com
UNITY GYM CONSULTANCY
H137
VALPAK LTD
TD428
Valpak is the UK’s leading environmental compliance scheme, managing the recycling obligations of over 5,000 UK businesses under producer responsibility laws. Our services are focused around Packaging, WEEE and Batteries and Voluntary Compliance. valpak.co.uk
VAPOURIZ LTD
TD204
Vapouriz Ltd are part of The Flavour Warehouse Group. Flavour Warehouse aims to be the most trusted manufacturer and distributor of e-liquids and vaping products, supporting individuals in transitioning to healthier alternatives to smoking. vapestore.co.uk
VISITOR READY
TD248
Visitor Ready is a new, FREE entry-level accreditation backed by The AA and VisitEngland, designed for all businesses in hospitality, leisure and tourism to demonstrate they are safe, trusted and meet government legislation and industry compliance. visitorready.com
VITA24 PTY LTD
TD347
WAITRY
H116
Waitry helps restaurants, hotels, and venues grow direct sales through mobile ordering, self-service kiosks, and takeaway/delivery channels. Integrated with POS, payments, and partners like Meta and Google to boost efficiency, ticket value, and customer experience. waitry.net
WALL & INK LTD
H50
Wall & Ink transforms hotel and leisure interiors with custom on-site wall printing. We create permanent, high-impact designs on any surface—ideal for branding, décor or storytelling. Fast, durable, and maintenancefree. Visit us at Stand H50. wallandink.co.uk
WENNOVATE
TD302
WHEAT AND LOVE
TD224
Small-batch baked goods handcrafted with real ingredients and deep-rooted care. From cheese-filled Borekita to soulful Mama’s Dumplings, Wheat and Love offers warmth, authenticity, and convenience — including frozen options for easy reheating. Baked with tradition. Served with love. wheatandlove.com
WHISKY BROKERS ASSOCIATES
TD232
The Bottle Cellar Trade supplies premium wines, champagnes, and spirits to UK trade clients. From everyday picks to rare finds like Pappy Van Winkle, we offer free delivery over £250, plus trade support including free stock, barware, and marketing budgets. A trusted partner, not just a supplier. thebottlecellar.co.uk
WINE THAT’S FRUIT LTD
TD357
WWF
RP168
Founded in 1961, WWF is the world’s leading independent conservation organization working in more than 100 countries to create solutions to the most important environmental challenges facing the planet so that people and nature can thrive. wwf.org.uk
XAMPLA
RP144
Xampla is a materials innovation company unlocking the power of plants to create natural materials to change the world. Their platform technology powers a variety of applications including microencapsulation to enhance performance and Morro™ materials: world-first materials designed to eliminate the world’s most polluting plastics. xampla.com
XF PACKAGING CO. LTD
RP114
Eco-friendly packaging bags manufacturer xfpackaging.com
XTRAPACK LIMITED
TD432
Custom Bags & Food Packaging Need unique, branded paper bags or fish & chips packaging? Xtrapack Limited creates bespoke, eco-friendly solutions tailored to you.Visit our stand at upcoming packaging shows to: Explore custom designed bags & food-to-go packaging. “We know the value you carry” xtrapack.co.uk
YGM TRADING UK LTD
RP166
YGM Trading UK Ltd has a factory in Ningbo, China, producing PLA paper cups, paper tableware, and paper bags. With 23,000? space, 5 lines, and 40+ machines, it holds QS, ISO22000, BSCI, and IAF certifications. Products are exported to the US, Canada, Europe, Australia, and more. ygm-trading.com
ZHEJIANG JUSTECO TECHNOLOGY CO., LT
RP208
Zhejiang JUSTECO Technology Co.,Ltd is specializes in the development and production of eco-friendly food packaging materials as well as biodegradable paper products, providing customers with full-process services from raw materials to customized packaging solutions. justecopack.com
EXHIBITORS A-Z
ALLREASONS TD403
Anhui Sealong
Aquila Gin
RP102
TD206
Arielas Gelato H406
Auntie Sam\'s Rum Tump
Az Export Ambalaj
Bartec Paper and Packaging Ltd
TD410
RP132
RP172
Bespoke Sarongs by Ollie Burwell H4
Best.Energy H110
BetterYou Ltd
TD316
Bidetsy H148
RP109
BioPak Ltd
Blendsmiths TD116
BOLERO DRINKS LTD TD236
Brose Oats
Bruud
TD124
TD202
Cakesmiths TD320
Cambrian Packaging RP200
Capable World TD144
CASONI TD340
char.gy H40
Chisel & Mouse H81
Club Soda TD352
Consultus Sustainability H147
CopaBrazil Limited TD416
RP307
Coppice
Crystalov ltd TD348
DBT SUPPLIES LTD
Dido Packaging
RP105
RP140
doddl Ltd H38
DreamDesk H154
Drink Angel TD264
DrinkSmyths TD118
East Riding Sacks Ltd.
Eco Safe Pack
Foodles H112
Franke Coffee Systems UK TD405
Furthr Ltd H30
Gen Grinders
RP244
GINKO DISPLAYS H106
Guardpack Ltd
RP110
Heapwell Matcha TD414
RP106
HOMELINK ECO CO., LTD
IC2 CCTV & Security Specialists H44
io.tt TD200 jump H150
Karmaceuticals TD128
Keycafe H138
KL Dugar Group
KUWAIT PACKING MATERIAL MFG. CO.
POLAR Peppermint Ice Liqueur
QingDao Bioborn Packaging Co.,
RE:WATER
Rooms IQ
Saber Renewable Energy
Sail & Shade Systems Ltd
Sanko GLobal Co., ltd
Scent3 Ltd
Solidchoice
Spark Drinks LTD
Suvjay industries india llp
The Black Eye Project
TD350
RP401
L&L Resource Limited TD201
Mademoiselle Desserts TD112
Magnum Packaging (NE) Ltd
RP216
Marker Video H66
Matraz Gin TD208
Mellex Services GmbH H18
Millimetre design & SPA4 & Hestia H10
MOULD-TIP
Mull It Over Drinks
RP124
TD210
myPOS TD136
NatureLica Co., Ltd TD306
Nim's Drinks Garnishes TD300
Ningbo Judin Packing Products RP107
OLIVE ECOPAK PRIVATE LIMITED RP332
Olympus Power H78
Orbisk H54
Otel Ai H139
Out of Eden Ltd H22
The Ocean Straw Group
The Potions Cauldron
The Real Sound Company H142
Tropicana Brands Group
Tudor Tea and Coffee Ltd
Twin
UAB TANKOS
Unican Commercial Limited
Unity Gym Consultancy
Valpak Ltd
Vapouriz Ltd
Visitor Ready
VITA24 Pty Ltd
Waitry
Wall & Ink Ltd
Wennovate
Wheat and Love
Whisky Brokers Associates
Wine That's Fruit Ltd
WWF
RP99
RP104
ELAG RP344
Electrorad UK H62
Firestorm Heaters H70
Fitness Camp LTD H130
Packlab TD203
Packsense Limited
Pact Coffee | B Corp™
Personalize This Ltd
Picoso Drinks
Xampla
XF PACKAGING CO. LTD
Xtrapack Limited
YGM Trading UK Ltd
Zhejiang Justeco Technology Co., Lt
30 SEPT & 01 OCT 2025 | EXCEL LONDON
200+ SEMINARS
15,000+ HOSPITALITY BUYERS 500+ EXHIBITORS 60+ HOURS OF CONTENT
- SEVEN SHOWS IN ONE LOCATION -
We have e perfect SO TI f y r gue s!
What is the most important garment your guest will need when enjoying that perfect sunny wonderful luxury resort with its fabulous pool, perfect beach, beautiful grounds, superb restaurant and bars and amazing spa... it needs to be easy to pack, elegant, versatile to wear over swimwear if required, sustainable natural fabric, and suitable for any age and able to fit all sizes, to take down by the pool or on the beach with the sun cream the book and the thought of an enjoyable relaxing day ahead.
All of our sarongs are hand printed using traditional methods by skilled artisans, making them the most perfect cover up to get you from beach to bar, and pool to spa, with exclusive designs and the finest softest quality natural voile, You can feel totally relaxed and comfortable wafting around the most stunning resorts, knowing you are safely but elegantly covered up.
Our Bespoke designs chosen by yourselves to reflect your branding, your meaning and your consideration for your guests is the perfect memorable accessory to bring back as a wonderful reminder of the most fabulous holiday vacation, where nothing was too much trouble and they were treated impeccably, and made to feel most welcome. A sarong will be used time after time, and will always evoke the memory of the first time it was worn as it never dates, and becomes the essential must-have holiday accessory.
Relax...we’ve got you covered!
Elevate Your Guest Experience by Cutting Costs
Give every guest the comfort they expect, endless hot water, reliable heating and seamless service, while cutting your energy bills and carbon footprint, all with zero capital outlay.
65-bed Hotel & Spa with Conference Facilities A Recent Example of a PPA Agreement
£360,000
Zero CapEx, Zero Hassle – Saber funds, installs and maintains everything, you simply enjoy the savings and spa-day smiles.
Effortless Guest Comfort – Hydrogen-ready 2G Energy CHP units supply constant hot water and heating, so spas stay steamy and rooms warm exactly when your guests need them.
Predictable, Lower Costs – With Solar PV, CHP and batteries under one agreement, you pay a fixed, discounted rate, no unexpected price increases.
Quick Net-Zero Wins – Demonstrable carbon savings from day one, helping you meet ESG targets and appeal to eco-conscious travellers.
Uninterrupted Service – Integrated battery storage and 24/7 power supply from 2G engines increase grid resilience and maximises on site generation
Discover how Saber’s turnkey, fully monitored PPA can transform both your guest experience and your bottom line, powered by 2G Energy’s Hydrogen-ready Combined Heat & Power units and our
Hospitality Meets Sustainability: EV Charging Made Easy
We're now entering the private market char.gy is on a mission to make electric vehicle charging simple, reliable, and sustainable, for everyone, everywhere.
Let’s talk about how char.gy can help you power up your guests’ experience and your sustainability goals.
SIMPLIFYING SUSTAINABILITY
Sustainability Feeling
P o w e r y o u r b u s i n e s s .
o w e r y o u r b u s i n e s s .
S p e n d l e s s . G r o w m o r e .
S p e n d l e s s . G r o w m o r e .
S c a n t h e Q R c o d e S c a n t h e Q R c o d e
t o f i n d o u t i f VO i s t o f i n d o u t i f VO i s
t h e r i g h t f i t fo r y o u t h e r i g h t f i t fo r y o u
CONCEPT TO REALTY
We recently completed a heritage-listed 5-star hotel on Oxford Street, Central London, with meticulous attention to detail and full compliance with English Heritage standards. Both the client and Portman Estate were highly satisfied with our quality, workmanship, and seamless delivery in a live hotel and busy street. As a result, we secured a contract to fully refurbish 122 rooms, including FF&E.