

2025 NOMINATION
CATEGORIES AND CRITERIA

Thank you for considering a nomination for our ′Celebrating You′ Awards!
The 'Celebrating You' Awards are our way of shining a light on colleagues and teams who make Provide Community so special.
They are about celebrating the care, compassion, and innovation we see every day, and recognising those who inspire us through their achievements.
From every day acts of kindness to innovations that transform services, these awards honour the difference colleagues make for each other, for the people we support, and for our communities.
This is your chance to recognise individuals or teams and shine a light on those who have made a meaningful impact through their dedication, creativity, and exceptional efforts.
The 'Celebrating You' Awards criteria are designed to guide you in identifying and highlighting outstanding achievements within each category. Please refer to these when preparing your nomination to ensure your submission reflects the qualities we value most.
How to Nominate
As you complete your nomination, keep the criteria in mind to help spotlight those who go above and beyond - those who inspire excellence in others and make a real difference in our community.
A panel of colleague judges will review all submissions, and winners will be announced at the 'Celebrating You' Awards event on Thursday 13 November 2025
We truly appreciate your participation and look forward to celebrating the amazing colleagues who help make Provide Community so special.
If you need support with your nomination or have questions about the process, please speak with your line manager or contact the Colleague Engagement team provide.engagement@nhs.net
Nominations close at 5pm on Monday 6 October 2025
SUBMIT YOUR NOMINATION NOW!
Award Categories
Care Award (Individual)
Care Award (Team)
Innovation Award (Individual)
Innovation Award (Team)
Compassion Award (Individual)
Compassion Award (Team)
Inclusion and Belonging Award
Sustainability and Social Impact Award
Governor of the Year Award
Spirit of Provide Award

AWARDS CRITERIA
INDIVIDUAL AWARD
Care
To recognise a colleague for whom care is at the heart of everything they do, inspiring those around them through their dedication and kindness.
In this category, we are looking for nominations for colleagues who:
Proactively seek ways to deliver the highest levels of care to patients, service users or customers
Show genuine passion for their role and build strong, trusting relationships
Listen and communicate well to support others’ needs
Create a positive, friendly environment and boost team morale, even during challenging times
Consistently go above and beyond expectations in the care they provide
Include a specific example that demonstrates how your nominee delivers outstanding care or simply tell us why you believe they deserve to be recognised.
NOMINATION CONTENT: max 250 words.
An exceptional, selfless Health Care Support Worker, deeply caring and dedicated to patient wellbeing.

2024 WINNER
Melissa Keeble
AWARDS CRITERIA
INDIVIDUAL AWARD
Innovation
To celebrate an individual who challenges the norm, bringing innovative ideas and solutions that make life and work better for everyone.
In this category, we are looking for nominations for colleagues who:
Present creative suggestions to improve services, working conditions or outcomes
Demonstrate critical thinking to innovate and implement practical solutions
Bring ideas to life through clear, constructive planning and insight
Embrace new opportunities with a positive, agile approach and a willingness to collaborate
Continuously seek to learn, develop and improve themselves and their work
Include a specific example showing your nominee’s innovation in action or simply tell us why they deserve this award.
NOMINATION CONTENT: max 250 words.
Transformed chronic pain class with virtual sessions, education videos and patient-led service improvements.

2024 WINNER
Hannah Hopgood
AWARDS CRITERIA
INDIVIDUAL AWARD
Compassion
To celebrate a colleague whose compassion touches everyone they meet, always putting others first with empathy and understanding.
In this category, we are looking for nominations for colleagues who:
Consistently show kindness, care and support to everyone, even when facing their own challenges
Make time to offer help, advice and reassurance to colleagues and those they serve
Go beyond their role to show compassion in their community, volunteering or raising funds for causes they care about
Provide practical and emotional support to those in need, signposting to wellbeing resources
Create a more supportive, caring environment for patients, service users, customers and colleagues
Please share a specific example that shows your nominee’s compassionate actions or tell us about them and why they deserve this recognition.
NOMINATION CONTENT: max 250 words.
2024 WINNER
Sophie Nye
A dedicated, compassionate Health Care Support Worker who goes above and beyond, fostering a caring,


AWARDS CRITERIA
TEAM AWARD
Care
To recognise a team who embodies the Provide Community care value, working together to deliver outstanding care and support to those around them.
In this category, we are looking for nominations for teams who:
Proactively find ways to improve care for patients, service users, customers or colleagues
Build strong relationships through effective listening and communication
Foster a positive, friendly team environment where everyone feels supported
Work together to lift morale and live and breathe our values even when times are tough
Consistently go above and beyond to provide exceptional care
Include a specific example of how this team demonstrates outstanding care or tell us why they should be recognised.
NOMINATION CONTENT: max 250 words.
2024 TEAM WINNER
Provide Carecall247
A dedicated team delivering compassionate care 24 hours a day, seven days a week, to 13,000+ users, praised for excellence and teamwork.

AWARDS CRITERIA
TEAM AWARD
Innovation
To recognise a team who works together to think differently, innovate, and make a meaningful difference for colleagues, patients, service users, or customers.
In this category, we are looking for nominations for teams who:
Brainstorm and suggest creative solutions as a team
Demonstrate critical thinking to innovate processes and deliver better results
Plan and implement new ideas collaboratively and effectively
Embrace opportunities with a positive, agile mindset and openness to learning
Continuously strive to develop their team and the services they deliver
Include a specific example showing how this team demonstrates innovation to make a difference or tell us why they should be recognised.
NOMINATION CONTENT: max 250 words.
TEAM WINNER
Children’s Continence and Enuresis
Small, innovative team improving care with a new open access card, reducing anxiety and wait times.

AWARDS CRITERIA
TEAM AWARD
Compassion
To recognise a team whose compassion drives everything they do, creating a caring, supportive environment for colleagues and communities.
In this category, we are looking for nominations for teams who:
Show compassion beyond their own team, offering help and support to the organisation or the wider community
Actively support their wider community through volunteering or fundraising
Provide practical and emotional support to those in need
Actively signpost to health and wellbeing resources
Work together to create an inclusive and compassionate environment for everyone
Include a specific example of how this team demonstrates compassion in action or tell us why they should be celebrated.
NOMINATION CONTENT: max 250 words.
MSK Physiotherapy
Compassionate team tackling health inequalities through outreach, flexible care, education and community initiatives.

NEW AWARD
Inclusion and Belonging
To recognise an individual or team who champions inclusion, equity and belonging, ensuring all colleagues and communities feel respected, valued and included.
In this category, we are looking for nominations for individuals or teams who:
Proactively create an inclusive environment where everyone feels respected, supported and able to be themselves Champion and celebrate diversity, fostering belonging across the organisation or the wider community
Take practical actions to reduce barriers and ensure equitable opportunities for all
Have contributed to positive cultural change within their team, service or the wider organisation
Actively listen to and amplify underrepresented voices to shape better outcomes for colleagues and communities
In this category, it may be helpful to highlight a specific example that demonstrates how your nominee has advanced inclusion and belonging at Provide Community or just tell us about them and why you think they deserve to be recognised.
NOMINATION CONTENT: max 250 words.
AWARDS CRITERIA
NEW AWARD
Sustainability and Social Impact
To celebrate an individual or team making a significant difference in environmental sustainability and/or social impact, reflecting Provide Group’s commitment as a social enterprise to transform lives and protect future generations.
In this category, we are looking for nominations for individuals or teams who:
Demonstrate leadership in environmental sustainability initiatives (e.g. reducing waste, carbon footprint, promoting green practices)
Champion or deliver social impact projects that improve lives within the wider community
Inspire others through creative ideas and practical actions that support Provide Group's social enterprise mission
Collaborate across departments, services or external partners to drive sustainable and impactful change
Show measurable outcomes or lasting benefits to people, communities or the environment
In this category, it may be helpful to highlight a specific project, programme or behaviour demonstrating the nominee’s commitment to sustainability and social impact/value or just tell us why you think they deserve to be recognised.
NOMINATION CONTENT: max 250 words.
AWARDS CRITERIA
INDIVIDUAL AWARD
Governor of the Year
To recognise a Governor who has made an outstanding contribution to colleagues, the organisation or the wider community through their dedication and support.
In this category, we are looking for nominations for Governors who: Are visible, approachable and supportive to Members
Enable positive change in communities through funding initiatives or volunteering
Help colleagues to engage with Provide Community initiatives and opportunities
Demonstrate innovation in their approach to the Governor role
Go above and beyond to represent and support Members
Please include a specific example of how this Governor has made a difference or simply tell us why they deserve to be recognised.
NOMINATION CONTENT: max 250 words.
NOTE: The Chair and Vice-Chair of the Council of Governors cannot be nominated.
SUBMIT YOUR NOMINATION NOW!
2024 WINNER
Lindsey Partner
Compassionate, proactive Governor supporting colleagues, mentoring, promoting teamwork and driving innovation and solutions.

AWARDS CRITERIA
INDIVIDUAL AWARD
Spirit of Provide
To celebrate a colleague who truly represents Provide Community’s mission of ‘Transforming Lives Through Care, Innovation and Compassion’ in everything they do.
In this category, we are looking for nominations for colleagues who:
Go above and beyond to support patients, people we support, customers or colleagues
Are valued team members who actively support and uplift others
Demonstrate compassion through volunteering or community support
Continuously seek to learn, collaborate and improve, embracing new ideas and challenges with positivity
Proudly represent Provide Community's mission and lead by its values
Include a specific example demonstrating how your nominee embodies the Spirit of Provide or simply tell us why they deserve this recognition.
NOMINATION CONTENT: max 250 words.
2024 WINNER
Jane Martin
Dedicated, compassionate Speech and Language Therapist, quietly delivering highly exceptional care and unwavering team support.






If you need assistance with your nomination or have questions about the criteria, please reach out to your line manager or get in touch with the Colleague Engagement team provide.engagement@nhs.net
Nominations close at 5pm on Monday 6 October 2025