CM38 - Medication Errors and Near Misses Policy and Procedure

React Homecare CM38 – Medication Errors and Near Misses Policy and Procedure 1. Purpose 1.1 To define medication errors and detail the action required following the discovery of a medication error to ensure Service User safety whilst supporting staff. This policy dovetails with the Overarching Medication Policy and Procedure and any other local contractual policies that may supersede this policy. 1.2 To meet the legal requirements of the regulated activities that React Homecare is registered to provide: o The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 o Medical Act 1983 o Medicines Act 1968 o The Human Medicines Regulations 2012 o Misuse of Drugs Act 1971 o The Misuse of Drugs (Safe Custody) Regulations 1973 2. Scope 2.1 The following roles may be affected by this policy: o Registered Manager o Other management o Care staff 2.2 The following service users may be affected by this policy: o Service Users 2.3 The following stakeholders may be affected by this policy: o Commissioners o External health professionals o Local Authority o NHS 3. Objectives 3.1 To ensure that there is an open, transparent, just and fair learning culture within React Homecare, which enables staff to report and record errors, omissions and near misses in a timely manner; and for investigations and identification of the root cause of issues to take place. All staff responsible for any aspect of medication management recognise their role in safeguarding the wellbeing of Service Users at all times. 4. Policy 4.1 React Homecare promotes a culture where all staff feel able to raise any concerns to the Registered Manager, in order to provide an effective and safe service. Page 1 of 8