NAVIGATING THE HIGH-STAKES WORLD OF TELCO DECISIONING HOW TO MAXIMIZE REVENUE WITHOUT RISK The telco market is projected to soar to $3898.79 billion by 2028. So how can you ensure your piece of the pie without increasing your risk? With today’s innovative, intelligent decisioning technology you don’t have to choose between risk and reward. Tip the scale in your favor by leveraging data orchestration, automated decisioning, and embedded intelligence to:
Accurately assess creditworthiness
Detect and prevent fraud
THE RIGHT DATA: ENHANCE DECISIONING ACROSS THE SUBSCRIBER LIFECYCLE
Maximize the lifetime value of your subscribers
400%
To make informed decisions, you need a more holistic view of your customers. More effective data orchestration unlocks enhanced decisioning, improves fraud prevention, and streamlines the integration of new data sources for more comprehensive risk assessments.
92%
Using alternative data boosts fraud detection by 92%
74%
SIM swap fraud reports have increased by 400% in the past five years
74% of decisionmakers struggle with their organization’s risk strategy because data is not easily accessible
50%
Streamlined data integration can cut application approval time by 50%
Traditional Data Sources Credit bureaus
Credit applications Existing internal data
COMBINE TRADITIONAL AND ALTERNATIVE DATA SOURCES FOR THE MOST COMPREHENSIVE VIEW OF YOUR SUBSCRIBERS.
Alternative Data Sources Social media
Rent payments Mobile phone data Email data Geolocation Employment data
THE IMPACT?
Better data = smarter, more accurate decisions and more reliable subscriber profiles.
A PERSONAL TOUCH TO DECISIONING: REDUCE CHURN AND BOOST LOYALTY Struggling with high churn rates and costly acquisition? You’re not alone:
41%
Gen Z is the most likely to switch mobile phone carriers (41%)
42%
42% of people would be willing to switch carriers based on cost alone
$315
Average subscriber acquisition costs for telco sit at $315
35% The average churn rate in telco is 30-35% 5%
Reducing churn by 1% can increase profits by up to 5%
THE SOLUTION? Personalization powered by automated decisioning technology can transform the subscriber experience:
Pre-approve tailored offers in seconds to anticipate subscriber need
Connect subscribers with optimized services and pricing
THE IMPACT?
Build a unified subscriber profile that evolves with every interaction
Low-code technology platforms enable flexible, seamless subscriber support without relying on vendors
Operators that personalize services generate 40% more in revenue than those who don’t. Power real-time decisions for swift action
DID YOU KNOW? Integrating intelligence into your decisioning processes can enhance efficiency up to 40%. The best intelligent decisioning solutions can:
Learn and adapt with each decision to improve accuracy
Equip customer service reps with next-best-action insights and recommendations
FASTER, SMARTER GROWTH: INTELLIGENT DECISIONING IN ACTION
Stay ahead of emerging fraud tactics with continuously evolving AI models
Facilitate seamless omnichannel experiences across all touchpoints Implement proactive, pre-delinquency strategies to prevent overdue accounts
Speed is the name of the game when it comes to winning new subscribers, and intelligent decisioning will keep you ahead of the pack.
THE IMPACT?
MAXIMIZE SUBSCRIBER VALUE, MINIMIZE RISK
Intelligent decisioning isn’t just about faster growth. It’s about smarter, more secure, more sustainable growth.
By combining real-time data, automated, intelligent decisioning, and more personalized offers, you can efficiently drive revenue growth and increase subscriber loyalty. So you don’t have to choose between risk and reward in your telco business.
Discover how to maximize subscriber value and minimize risk with real-time, data-driven decisions that improve credit assessment, prevent fraud, and enhance customer engagement - all with a single decisioning platform.
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