NEXT Generation Technology Support
March 2019
THE #1 MISTAKE YOUR EMPLOYEES ARE MAKING TODAY THAT LETS CYBERCRIMINALS INTO YOUR NETWORK LEADINGIT CULTURE CELEBRATIONS CAN YOU AFFORD TO LOSE $80,000 A YEAR? IF NOT, READ THIS TAKING THE FEAR OUT OF FEEDBACK
LeadingIT Culture Celebrations Jason Jimenez - March 4th 6th Anniversary
HOW WE WEATHERED THE WEATHER
Ryan O'Connor - March 18th Happy Birthday!
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(815) 496-6300
THE #1 MISTAKE YOUR EMPLOYEES ARE MAKING TODAY THAT LETS CYBERCRIMINALS INTO YOUR NETWORK In the wake of unprecedented rates of digital crime, with the cost and frequency of data breaches constantly skyrocketing year after year, companies all over the world have been forced to scramble for solutions. There’s an arms race running behind the scenes of every piece of technology we use in business today, as cyber security companies shore up their clients’ defenses against increasingly sophisticated digital threats.
Billions of dollars are now poured into batting away would-be intruders from the most precious assets on global networks: most of the money directed toward the software that keeps everything afloat, just out of reach of the bad guys. But even as each day brings a new technological apex for security solutions, data breaches continue. Despite the fact that the tools hackers use to make money are more or less the same as they were three years ago, nobody seems to question why companies are still being hacked at record levels. It’s easy to imagine a crack team of infamous hackers hammering away at a keyboard into the late hours of the night, feverishly computing the one piece of code that will break them into a system. This may be the process behind the high -profile breaches you read about in the news each week, but in reality, most cybercrime takes much less effort. The average hack succeeds not because of overt vulnerabilities in the structure of business networks, but because of a mistake
made by you or your employees. According to IBM’s X-Force Threat Intelligence Index, more than two-thirds of breaches arise from what they call “inadvertent insiders,” folks who accidentally left the network vulnerable from one action or another without even realizing it. Most of the human error that becomes the root cause of catastrophe can be traced back to phishing. A criminal spends some time researching your organization, maybe learning a bit about an employee or two, and decides to masquerade as someone worthy of trust either within your team or from a company you contract with, or just a stock person offering something pretty much everybody wants. They mock up a somewhat convincing e-mail and send it off to 10 people within your business. Somebody clicks the included link without thinking, and there you go – you’ve got ransomware. If you haven’t backed up your data, you’re looking at a hefty fee to get everything back, if they even give it back at all. In other cases, your team may actively duck around your previously implemented security measures or avoid the procedures you’ve put in place to keep the business safe. That can mean visiting unsavory websites, ignoring a vital security patch or another minor transgression. But when every mistake spells a potentially massive vulnerability, you can’t afford people who aren’t conducting business to the highest standards in cyber security. Regardless of how it happens, most hacks occur because employees just don’t know better. Even in 2019, when cybercrime runs rampant and virtually everyone is constantly at risk on the Internet, most of us just aren’t well-versed in ways to protect ourselves, much less the companies we work for. The good news is that this problem is pretty easy to prevent through education. To keep everyone abreast of the latest threats to their livelihood, it takes a thorough set of rules, guidelines, and general savvy to steer them through the troubled waters of modern cyberspace. Of course, this will take more than a 30-minute crash course in the break room one afternoon. It’ll take a concerted effort and dedicated resources. Luckily, we can help. With a trusted partner dedicated not only to keeping your organization protected from the latest digital threats but to keeping your employees alert and ready to spot anything phishy, you drastically decrease the chances of your business becoming another statistic in the war on cybercrime. Work with us and secure the future of your company for the long haul.
LEADINGIT
CULTURE CELEBRATIONS
Jason Jimenez
Ryan O’Connor
March 4th
March 18th
6th Anniversary
Happy Birthday
WE'D LOVE YOUR HELP IN GROWING EVEN FURTHER, CAN YOU HELP?
We’ll give you a $100 AMEX gift card for every good referral you send us. Let us know the contacts and companies you know, that have 20 or more employees, and need better technology. Simply call us at 815-308-2095 or e-mail us at stephen@goleadingit.com with your referral’s name and contact information today!
Can You Afford To Lose $80,000 a Year? If Not, Read This. According to the Better Business Bureau’s 2017 State of Cybersecurity Among Small Businesses In North America report, SMBS lost more than $79,000 to cybercriminals. Honestly, this shouldn’t surprise anyone; after all, as even the smallest businesses digitize more and more of their processes, the costs of breaking those systems will continue to skyrocket. If you’re a small business owner in 2019, you need to start making cybersecurity a priority – now. Make a list of clear goals and objectives, and prepare your business for threats coming from all directions, rather than relying on a single defensive strategy that’s prone to fail when things get tough. SmallBizTrends.com, 12/3/2018
TAKING THE FEAR OUT OF FEEDBACK As much as most of us go on and on about improving ourselves, our work and our businesses, we’re usually pretty afraid of actually receiving any feedback. But with the right structure, support and mindset, feedback doesn’t have to be a boogeyman – it can be an essential tool to further your success. By removing disruption, surprise and conflict from the equation, the phrase “constructive criticism” can actually start to mean something. The key is to zero in on how feedback is – or isn’t – shared in your organization and removing the roadblocks that make it messy. If you proactively provide resources that foster a continuous flow of non-hostile feedback, everyone will benefit. Forbes.com, 12/21/2018
HOW WE WEATHERED THE WEATHER The polar vortex hit us hard in early February. With temperatures as low as -25 degrees and bone chilling winds, our area experienced heating system failures, car troubles, and of course, IT issues. Over the last 8 years, LeadingIT has navigated tough weather. One year, spring storms left us without power or internet for four days. Whether it’s a spring storm or a polar vortex our staff continues to stay on task and offer support to our customers. We have enabled our team to work from anywhere and all our tools are cloud hosted. We don't rely solely on our physical office. When the harsh weather hit, the team got to stay in their warm homes and work remotely. When a client called with a burst pipe that caused hardware failure and IT issues that required immediate attention, our techs were on-site within hours. We were able to keep our client online and we even lent them our hardware until everything gets back on track. LeadingIT can weather any storm. Talk to us about making technology work for you.