PRST STD US POSTAGE PAID BOISE, ID PERMIT 411 250 STOCKTON AVE, STE E SAN JOSE, CA 95126
408-625-5200 • www.INFORTECH.com
Tech Chronicle
Insider Tips To Make Your Business Run Faster, Easier And More Profitably
Radical Candor
Inside This Issue
By Kim Scott
3 Fatal Errors You’re Making By Hiring The Cheapest Computer Support Company | 1 What Every Small-Business Owner Must Know About Protecti’ And Preserving Their The Business Owner's Guide To IT Support Company’s Critical Data And Company Services And Fees | 2 Systems | 2 90 Ways to Be Better | 3
These Recent Phishing Attacks Can Cause Your Business Serious Harm According to Symantec’s 2018 Internet Security Report, the number of reported blocked phishing attacks increased by 92% over the last year. Many of those were due to Ryuk, a variation on Hermes, the first known ransomware plague. The malware has been targeting law firms, convenience store chains, and even medical facilities, netting hackers as much as $640,000.
The
Then there are state-sponsored attacks hitting small businesses across America, funded by hostile governments. In addition, there has been a Facebook e-mail scam going around, masquerading perfectly as an e-mail from the massive company, but leading victims into downloading malware. The same goes for false e-mails from FedEx, as well as Bank of America. Hackers have even begun offering false SEO services to get victims to click a link! Teach your team how to spot phishing attacks and stay vigilant. You never know when they might show up in your inbox. SmallBizTrends.com, 9/19/2018 THE UGLY TRUTH ABOUT APPS SHARING YOUR KIDS’ DATA It’s always unsettling when apps secretly gather your data. But when it comes to
apps for kids, that’s doubly true. Recently, the attorney general of New Mexico filed a lawsuit against Tiny Lab, which develops games for kids like Fun Kid Racing, and other companies, including Google and Twitter. The suit alleges that numerous applications violated child privacy laws by tracking and sharing data for users under 13. The New York Times looked into it and found that dozens of other kid-targeted apps may be doing the same thing. Keep an eye on the apps your child is using, as well as the data they’re sharing. You don’t want them becoming a victim of this gross data-sharing. Wired.com, 9/15/2018 ALL GREAT LEADERS OBSESS OVER THIS ONE THING Tales abound in the news about leaders treating their employees like trash,
Kim Scott, author of Radical Candor: Be A Kick-Ass Boss Without Losing Your Humanity, believes that pretty much everybody begins their career in business with the wrong mentality. At some point, we’re told to be professional, or, as Scott puts it, “Leave your emotions, leave your true identity, leave everything that is best about you […] and come to work like some kind of robot.” This is not only a pretty joyless way of doing business; it also restricts your employees from doing their best work. The key, Scott argues in her book, is to find the intersection where you care personally for your team, but you also challenge directly wherever possible. The approach she outlines in the book empowers you to do just that.
January 2019 This monthly publication provided courtesy of Philip Chandy, Managing Consultant at INFORTECH
Our Mission:
To Empower Businesses to Operate Efficiently, Reliably, Securely and to Improve Their Bottom Line by Leveraging Technology
3 Fatal Errors You’re Making By Hiring The Cheapest Computer Support Company Somehow, 2019 is already almost upon us. In preparation for the New Year, business owners across the country are taking a close look at their finances, scratching their heads as they inspect their budgets, line by line, to cut everything that isn’t absolutely necessary and searching for new investments that will boost their bottom line. In the midst of all this, it’s vital that leaders take a long, hard look at their technology budgets. Chances are those budgets are a far cry from where they should be. Many business owners – especially those running smaller organizations with tighter resources – assume that IT is the ideal spot
to cut costs. But they forget that, today, technology is the foundation upon which their business is built. We can almost guarantee that if you partner with a cut-rate IT support company, you will sorely regret it down the line. You’ll end up spending thousands more on broken equipment and systems, you’ll lose customers to server downtime and you may even fold completely under the weight of a cyber-attack. The minuscule amount you’ll save by hiring a cheap support company will be vastly outweighed by the long-term cost of your decision. It is just not worth it. While looking
Continued on page 3
Better your Business with Better Tech • 408-625-5200 • 4
Continued on page 2
Better your Business with Better Tech • 408-625-5200 • 1