Outsourced IT How SMBs can improve IT effectiveness while lowering costs
“Business owners who outsource IT support generally enjoy stable systems, lower maintenance costs, more uptime, and less worry.” The relationship between small and medium-sized businesses (SMBs) and Information Technology (IT) can often be described as a “love/hate” relationship. You absolutely rely on technology to help your business run efficiently, but IT is most likely not one of your core competencies – and just keeping your systems running can be a major undertaking that distracts you from business-building activities. Some SMBs rely on an in-house IT staff for technical support, but this is not always all it’s cracked up to be. An in-house IT staff is generally only available for IT support during working hours – but what do you do when they’re sick, on vacation, or busy in a meeting? In-house staff also add TechAdvisory.org SME Reports sponsored by
high fixed costs to your payroll, and their experience is limited to what they have learned working for you and their last one or two employers. This gives them a very narrow perspective on overall industry trends and
America One is more than just an IT support company - we are your partner in both technology and success. Our team of experts will
the “ins and outs” of available technologies. And since IT is not your core competency, you may have limited insight into how well the IT staff is performing.
get to know your business inside and out, in order to provide the most cost-effective IT
For these reasons, many savvy SMBs are choosing to outsource IT main-
solution possible. All of our technology sup-
tenance and support to an expert third-party provider. Outsourcing gives
port strategies are designed with your unique
SMBs easy access to high-caliber IT support they would not be able to af-
business needs in mind, so you’ll never pay
ford in-house. Business owners who outsource IT support generally enjoy
for IT you don’t truly want or need. Find out
stable systems, lower maintenance costs, more uptime, and less worry.
how one of our tailor-made IT strategies could benefit your business today. 1