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The PACC Pulse - Team Newsletter May 2026

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THE PACC PULSE

As we head into the busy summer season, we’re excited to share the Club’s updated summer hours for the pool and Breakers. With extended hours and increased member activity, we appreciate everyone’s teamwork and flexibility in helping us provide an exceptional experience for our members and guests.

Cabana BarHours(starting May 25th)

Monday Closed

Tuesday - Thursday 3:00 pm – 8:00 pm

Friday 12:00 pm – 9:00 pm

Saturday 11:00 am – 9:00 pm

Sunday 11:00 am – 8:00 pm

BreakersHours (starting May 25th)

Monday Closed (Concession open with grab ‘n go menu)

Tuesday - Thursday 11:00 am – 9:00 pm

Friday 11:00 am – 10:00 pm

Saturday 8:00 am – 9:00 pm

Sunday 8:00 am – 8:00 pm

Pool (starting May 22nd)

Adult Lap Swim 5:30 - 9:30 am (at own risk)

Sunday - Thursday 10 am - 8 pm

Friday/Saturday 10 am - 9 pm

UPCOMING EVENTS

Club Events

Spring Fling Wine Tasting (May 13)

PACC Speaker Series (May 19)

Memorial Day Party (May 25)

Team Events

National Receptionist Day (May 13)

National Eat More Fruits and Veggies Day (May 21)

National Waitstaff Day (May 22)

TEAM SPOTLIGHT

We’re proud to recognize our HR and Accounting Manager for recently earning her notary commission. She continues to expand the ways she supports our team, and this new credential brings added convenience to everyone across the organization.

Whether you need a document notarized for work or personal matters, she is now available to help. Be sure to reach out to her if you need notary services. We’re grateful to have someone so dependable and proactive on our team!

May 8 May 22

PAY DAYS

05/04 Shawn Lee

05/05 Kyla Hunt

05/09 Lily Behan

BIRTHDAYS

05/11 Robin Ward

05/10 Steven Harper

05/10 Romel Jimenez

05/11 Charmagne Fraser

05/22 Timothy Starkey

05/25 Taylor Nelson

05/28 Matt Inderlied

05/30 Nancy Wilkinson

05/31 Sisi Mateo

ANN

Amy Cash 1 Yr

Aaron Gary 1 Yr

Tyler Nguyen 1 Yr

Katie Payne 2 Yrs

Seth Barkley 2 Yrs

Callie Coates 2 Yrs

Robin Ward 4 Yrs

Bryce Wexler 4 Yrs

Romel Jimenez 9 Yrs

Kristen Bunting 11 Yrs

Jennifer Garrott 11 Yrs

Arthur Winfield13 Yrs

Maurice Joyner 14 Yrs

Judith Elwell 24 Yrs

What is the Sentara Well-being Rewards program?

The Sentara Well-being Rewards program is a voluntary incentive program offered by Sentara Health Plans. It is designed to engage members in healthy behaviors to improve and maintain their wellbeing By completing healthy activities, eligible members can earn up to $250 annually.

How do I get started?

This program is administered in partnership with WebMD on the WebMD ONE portal. Accessing the WebMD ONE portal is simple. Go to the Sentara Health Plans member website, sentarahealthplans com, or the Sentara Health Plans mobile app. Sign into your member account or register for an account (check out the March issue of the PACC Pulse registration assistance). Once signed into your Sentara Health Plans member account, find the “Get Healthy” menu option, and select “Wellness Tools” to sign into the WebMD ONE portal. You will be asked if you have an existing Personal Health Record at WebMD.com (most users do not). Continue to the next page, enter your birthday and email. Customize your experience by answering well-being questions.

Eligible activities will be listed in the Rewards Lobby of your WebMD ONE Portal. Select the activities that are most meaningful to your health and well-being goals. Activities may include:

How do I receive my rewards?

Within 30 days of completing your first reward and the Program Overview Acknowledgment, you will receive an email from the program. Follow the instructions provided in the email to confirm a mailing address for receipt of a physical card through the USPS. Do not throw away your card after using your rewards! As you complete activities, corresponding rewards will be added to your card monthly. Payments for completed activities are loaded onto the prepaid card each month. For example, activities completed between January 1 and January 30 will be sent to the card vendor on February 1 for payment fulfillment.

Payment fulfillment may take up to 14 business days. Additionally, preventive screenings are credited as claims are processed by insurance. This may take up to 90 days after your appointment date. Complete screenings early in the program year to allow time for processing. Claims not processed by the program deadline are not eligible for rewards payments. You may earn up to $250 annually.

We also have put together a list of affordable clothing options. Click here to view it.

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GOLDEN EGG WINNER

OUR PARAGRAPH TEXT

Our team Easter egg hunt was a great success, with over 300 eggs hidden across three days of fun. It was wonderful to see everyone getting involved and enjoying the activity together.

Congratulations to Robin Earp for finding the golden egg! And a big thank you to everyone who participated and helped make the event such a success.

MARCH MADNESS WINNER

R PARAGRAPH TEXT LDEN EGG WINNER

Congratulations to Jon Coats for winning this year’s March Madness contest with an impressive 1,440 points and finishing in the 99.3 percentile. He selected Michigan as his champion, a pick that helped secure his top finish.

Also selecting Michigan, Joe Sumalnap came in second place, followed by Drew Roberson in third. Thank you to everyone who participated and helped make this year’s contest a fun and competitive event!

HOSPITALITY HOT TAKES

PACC Pillars of Service

- Make the

First Thirty Seconds Count!

The first thirty seconds of any interaction should belong to the member – not you. In this critical half minute, you have a chance to win the member’s confidence by showing that you can listen accurately, understand and appreciate his/her needs, and take proper action. You can quickly create a bond of trust, mutual respect and cooperation that will make the service to come

Princess Anne Service

THANK YOU FOR TAKING THE TIME TO READ THIS MONTH’S NEWSLETTER! YOUR THOUGHTS AND IDEAS MATTER. IF YOU HAVE FEEDBACK, SUGGESTIONS, OR TOPICS YOU’D LIKE TO SEE COVERED, PLEASE SEND THEM TO ME AT AHUDGINS@PRINCESSANNECC.COM.

I’D LOVE TO HEAR FROM YOU!

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