THE PACC PULSE
Huge shoutout to Jenn for bringing home the win at this year’s PACC Soup Showdown! Her Marry Me Chicken Soup wowed the crowd and stole the show with its rich, comforting flavor.
Kudos as well to runner-ups Tina Tichenor with her famous chili and Alex Hudgins with his Zuppa Toscano for bringing the heat! Thanks to everyone who cooked, tasted, and voted we can’t wait for next year’s showdown!
Mardy Colling was recognized and awarded the Sally Burns Rambo Scholarship at the CMAA World Conference.
The Sally Burns Rambo Scholarship continues the legacy of an outstanding CMAA leader and demonstrates the commitment to advancing the next generation of women in club management championing their leadership, amplifying their voices, and shaping a stronger future for our industry.
UPCOMING EVENTS
Club Events
Mad About Our Members (Mar. 21)
Live Music in the Linkhorn (Mar 7 & 14)
Zuccardi Wine Tasting (Mar. 28)
Team Events
Easter Egg Hunt (Apr. 1-3)
Admin Professionals Day (Apr. 22)
TEAM SPOTLIGHT
Miranda Lamb joins the Princess Anne Country Club Golf Operations team as our Golf Shop Merchandise Manager. A familiar face around the Club, Miranda became part of the Princess Anne family in 2023, previously working with our Food & Beverage team, where she always made a positive impression on our members.
Miranda is a graduate of Marymount University, where she was a member of the volleyball team, bringing a strong sense of teamwork, discipline, and competitive spirit to everything she does. We’re excited to see her passion, eye for detail, and member first mindset come to life in the Golf Shop and look forward to the energy she brings to this new role.
March 13
March 27
PAY DAYS
BIRTHDAYS
Brandon Verdin – 03/01
Airin Coffey – 03/03
Dolores Reed – 03/04
Aaron Gary – 03/05
Matthew Liebler – 03/07
Simon Koenig – 03/08
Kylie Kincaid – 03/08
Trevor Eubanks – 03/09
Emily Schneider – 03/11
Brian Triolet – 03/13
Jacob Crawford – 03/15
Crystal Cathon – 03/16
Dashiki Coleman – 03/18
Jordan DeGrandchamp – 03/20
Brandy Jackson – 03/22
Kevin Shires – 03/23
Ethan Dozier – 03/24
Dylan Benson – 03/26
Wendy Phelps – 03/29
Shannon Lewes – 03/30
ANN
Joe Sumalnap - 1 Ye
Mike Prouty - 1 Year
Simon Koenig- 1 Yea
Anne Goessling - 2 y
Ahmad Bilal - 2 Year
Emily Cook - 2 Years
Ethan Dozier - 2 Years
Jordan Sanson - 4 Years
James Payne - 5 Years
Richard Thibault - 5 Years
Monica Au - 12 Years
Matt Liebler - 18 Years
(EOBs) Without portal access, you may miss important updates, billing notices, or opportunities to save money by staying in-network. Keeping your account active ensures you can quickly access information when you need it most.
2. Take Control of Your Retirement Savings
Your 401(k) is one of the most powerful tools you have for building longterm financial security. Through our retirement plan administrator, Empower, you can monitor your account balance, adjust your contribution percentage, review and change investment selections, designate or update beneficiaries, and access retirement planning tools and calculators. Small changes today like increasing your contribution by just 1% can make a significant difference over time.
3. Protect What Matters Most
Life changes happen marriage, children, new addresses, updated beneficiaries. Your portals are where you ensure your information is accurate and up to date. Outdated beneficiary designations or contact information can create complications later
4.
Avoid Delays When You Need Benefits Most
The last thing you want during a medical event or financial emergency is trouble accessing your accounts Setting up your login credentials now ensures you’re prepared when you need quick answers, documentation, or claim support.
FULL-TIME EMPLOYEE BENEFITS ACCESS GUIDE
Taking 10–15 minutes today can help you avoid headaches tomorrow. Utilize this page for links and instructions on how to register. If you need assistance navigating your accounts, please reach out to HR we’re here to help! Your benefits are part of your total compensation. Make sure you’re getting the most out of them.
Sentara Health Plans
Website: www.member.sentarahealthplans.com/account/activation
How to Register:
1.Click “Employer Group” as Plan Type
2.Enter your personal information
3 Continue until confirmation
MetLife
Website: www.online.metlife.com
How to Register:
1.Click “Register Now”
2.In the employer box, type Princess Anne Country Club
3.Select “Princess Anne Country Club MIB”
4 Click Register and complete your personal information
Empower
Website: www.participant.empower-retirement.com
How to Register:
1.Click the green Register button
2.Select “I do not have a PIN”
3.Enter your SSN, DOB, and ZIP code
Quick Action Checklist:
☐ Register for your Sentara portal
☐ Register for your MetLife portal
☐ Register for your 401(k) portal with Empower
☐ Review and confirm your beneficiaries
☐ Verify your contact information
☐ Download mobile apps (if available)
FEBRUARY’S MVP
Associate Golf Professional Steven Harper has alwa been an active participant in help with content crea for the golf department. While a standard part of role, he has gon above and beyond producing variou teaser clips, even recaps, meet the t intros, and mos recently, his dron footage of the go course after the re snow. Check out t video on the nex page!
Steven Harper
Associate Golf Professional
NEW BEGINNINGS & FOND FAREWELLS
Please join us in congratulating several team members on their welldeserved promotions!
We’re proud to announce that Pete Conway has accepted a new role as Superintendent at Streamsong Resort in Florida. This opportunity reflects Pete’s dedication, leadership, and commitment to excellence. We’re excited to see the impact he’ll make in this next chapter of his career. Pete will be with us until the end of March.
We also congratulate Jordan Sanson on his promotion to Golf Course Superintendent here at the Princess Anne Country Club. Jordan’s hard work and expertise have positioned him well for this leadership role, and we look forward to his continued success.
In addition, David Scott has been promoted to Assistant Superintendent. David has consistently demonstrated strong work ethic and professionalism, and this advancement is a testament to his growth and contributions to the team.
Please join us in celebrating Pete, Jordan, and David on their accomplishments. We are proud of their achievements and excited for what’s ahead!
HOSPITALITY HOT TAKES
The 10-5-3 Rule
10 Feet (Acknowledge): When a team member is within 10 feet of a member, they should look up and acknowledge the member with direct eye contact and a nod.
5 Feet (Smile/Greet): At 5 feet, the team member should smile with their eyes and lips and offer a verbal, friendly greeting, such as "Good morning" or "Hello".
3 Feet (Personalize/Assist): Within 3 feet, the team member should offer personalized service or assistance such as asking if they can
THANK YOU FOR TAKING THE TIME TO READ THIS MONTH’S
YOUR THOUGHTS AND IDEAS MATTER. IF YOU HAVE FEEDBACK, SUGGESTIONS, OR TOPICS YOU’D LIKE TO SEE COVERED, PLEASE SEND THEM TO ME AT AHUDGINS@PRINCESSANNECC.COM.