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Aberdeen Heights The Glen Community Matters - September 2022

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Aberdeen Heights

Chaplains learning and team-building SEPTEMBER 2022

Living life on the edge Our residents were looking for a little excitement, so we decided to have a fun and friendly ax throwing competition.

For the first time, chaplains from across our PMMA communities gathered together in August for learning, and team-building. The chaplains came to Wichita to participate in the Global Leadership Summit, a worldwide event simulcast out of Chicago, that focused not only on leadership but on personal growth as well. “The variety of teachers used the accomplishments in their lives to inspire and motivate each of us to continue to develop in our own lives,” said Wichita Presbyterian Manor Chaplain Greg Spring. “Together our chaplains learned, were inspired and motivated.”

That’s right – we wanted to join in on the news craze of ax throwing. The Canadian pastime has been growing in popularity in the U.S. over the last few years, as a popular activity for birthday parties, other celebrations, even team building.

Lawrence Presbyterian Manor

But don’t worry – our axes were made of plastic! Our Health Care residents learned a lot, honed their skills, and really had a great time. u

Jean tries her hand at ax throwing.

Phyllis gives it a try.

Doris is so close to a bulls eye.

Chaplains – continued on page 3

Get the latest on visitation and COVID-19 at our campus at AberdeenSeniorLiving.com/covid-19.

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Let’s throw a Pizza Party Forget delivery - our residents became budding chefs, trying their hand at making pizza. With just a handful of ingredients it’s easy to make your own mini-pizza. All you need is a bagel, marinara sauce, pepperoni (or any other topping you like) and of course, CHEESE! These creations were quick and easy - and delicious. We’re thankful for our creative culinary experts who are always ready to try new things. u Charles looks like a perfectionist.

The finished product

Ardeen has to make everything look right and fit on her bagel.

Fern has to check to see if she is doing it like everyone else.

Caroline makes her bagel pizza.

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Community Matters 314-909-6010 ◆ Fax: 913-599-3810 505 Couch Ave. Kirkwood, MO 63122-5536 AberdeenSeniorLiving.com

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COMMUNITY MATTERS | September 2022

is published monthly for residents and friends of Aberdeen Heights by Presbyterian Manors of Mid-America, Inc., a not-for-profit 501(c)(3) organization.

To submit or suggest articles: jwhackbarth@pmma.org Christie Wolff, executive director Tony Altobella, health care administrator

OUR MISSION: To provide quality senior services guided by Christian values.


Painting the universe There has been a great deal of excitement around the first photos from the revolutionary James Webb Space Telescope which can gather light and images from farther away than ever before. Sylvia wants her colors just right for her galaxy.

Here at Aberdeen Heights, our resident artists found inspiration in those images to paint their own versions of the universe. Our Memory Care residents traveled through time and space - and their imaginations - to create wonderful interpretations of galaxies, stars, and nebulas. u

Eleanor has her background done with a more linear look. The finished projects are just beautiful.

Chaplains– continued from page 1 Chaplain Rev. Dinah Dutta agrees. “I was reassured, and uplifted by the talks, and blessed to meet the other chaplains,” she said. The chaplains did spend some time away from the summit for meals and a group activity. PMMA CEO Bruce Shogren joined the chaplains, offering uplifting words about the importance of the chaplains’ work in each of our PMMA communities, which underscores service guided by Christian values.

Rev. Dutta appreciated how the chaplains encouraged each other “to love one another, respect, and be part of our mission.” The chaplains left the conference with a lot to think about and plenty of ideas to take back to their communities. “I took pages of notes that I will be reviewing and applying where needed,” said Chaplain Spring, sharing that he already has plenty of thoughts to share with the rest of the leadership team at Wichita Presbyterian Manor during the devotional at their daily meeting. “Leadership is about

building relationships,” said Rev. Dutta as she recapped what she took away from the summit. “Caring for residents or employees, and treating them as a family is the key to leadership.” The chaplains say they were grateful for the opportunity to keep growing. “On behalf of all our Chaplains, I would like to thank PMMA for investing in our lives and careers by making the Global Leadership Summit a Networking opportunity,” said Chaplain Spring. u

Aberdeen Heights | A PMMA COMMUNITY

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Aberdeen Heights shares customer service survey responses Aberdeen Heights continues to seek customer feedback through monthly telephone surveys. Each month, residents and their representatives are randomly selected to participate in telephone satisfaction surveys conducted by Pinnacle Quality Insight. The graphic highlights some of the survey results. All scores are given on a 5-point scale, with 5 being the highest score and 1 the lowest score. Between July 2021 and June 2022, Aberdeen Heights residents and their families gave the community high scores in demonstrating dignity and respect, cleanliness, and the admission process. Residents and their representatives also indicated a high likelihood they would

We Score! Source: Pinnacle Quality Insight (12 month ave. July 2021 - June 2022)

5 4

4.65

4.82

Recommend to Others

Admission Process

INDEPENDENT LIVING

HEALTH CARE

4.88

3 2 1 0

recommend Aberdeen Heights to others. “I like the kind and caring staff members,” said one resident’s family member. Another said she’s already recommended our community to others. “I would tell them that it has been very good for my parents. They’re happy there.”

505 Couch Ave. Kirkwood, MO 63122

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4.53

COMMUNITY MATTERS | September 2022

Cleanliness ASSISTED LIVING

Dignity & Respect INDEPENDENT LIVING

We greatly value the opinions of our residents and their representatives about the care and services we provide, and we encourage them to participate honestly when contacted by Pinnacle Quality Insight. All state and federal confidentiality laws are met in Pinnacle’s service. u


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