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EQUS Member Newsletter - February 2026

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February 2026

You’re Invited: Annual General Meeting

EQUS' Board of Directors, leadership team, and staff are looking forward to welcoming our members to the 2026 Annual General Meetings (AGMs) from April 16-18.

Back by popular demand, we will once again host our Billing & Rate Information Session prior to the meeting as a dedicated opportunity for members to better understand their power bill.

Guests in attendance will be entered to win one of three $500 credits towards your EQUS bill, as well as a $3,000 bill credit grand prize draw taking place in Lethbridge. Mark your calendars and keep an eye on the member portal for the latest AGM details!

April 16 | Stony Plain Heritage Park, 5100 41 AvenueParkland Hall

Schedule of Events (All Locations)

4:30 p.m. - Billing & Rate Information Session

5:00 p.m. - Doors open for formal registration

6:00 p.m. - Meeting begins

7:00 p.m. - Dinner

Annual General Meeting - April 16-18, 2026 Visit equs.ca/events for the latest

April 17 | Red Deer Westerner Park, 4847A 19 StreetThe Harvest Centre

April 18 | Lethbridge

Agri-food Hub & Trade Centre, 101 Exhibition Way South - Salon C

A Message from our Board Chair: Glen Fox

Dear EQUS Members,

On behalf of the EQUS Board of Directors, I want to extend our sincere appreciation for your continued trust and support in the leadership of our power co-operative. Your dedication to the member-owned model enables us to deliver the quality service you’ve come to know and expect, and we continue to remain committed to delivering you value into the future.

Effective January 1, 2026, the Board has approved a modest increase to the Distribution Tariff revenue of an average of 2.1% across all rate classes. This increase is required to offset rising operational and maintenance costs, ensuring we can continue to provide safe, dependable service to our growing membership. We also anticipate additional rising costs in transmission expenses, which is a flow-through expense not determined or controlled by EQUS’ Board of Directors.

We understand that any change to rates has an impact, and I can assure you this decision was made with much consideration of both present conditions and longterm sustainability and system reliability. Even with this adjustment, EQUS members will continue to save when compared to the rates of our investor-owned competitor.

We appreciate your understanding as we navigate these challenging economic times together. Thank you once again for your ongoing trust and for being an essential part of EQUS.

Sincerely,

Faster Support is Here

Introducing EQUS’ AI-Powered Chatbot Tool

As a member-owned organization, we know your time is valuable, and waiting for answers simply isn’t convenient. That’s why we’re introducing Wattson, our new EQUS chatbot, now live on our website (EQUS.ca) and available 24/7 for member support.

Wattson is here to help you find answers quickly, day or night, so you can get back to what matters most. He’s educated on our most common member questions, including billing, rates, retailer options and more.

Need help fast? Try Wattson for instant support, or call 310.EQUS (310.3787) if you’d prefer to speak with a human from our Member Service team. We’re always here to support you.

Where EQUS is Headed Next

Come Visit us at AG EXPO in Lethbridge!

Our Business Development team is ready to kick off 2026 at AG EXPO from February 25-27 at the Agri-Food Hub & Trade Centre in Lethbridge.

AG EXPO brings together the world’s most innovative agricultural solutions and invites those working in the industry to learn about all the options for their operations! Experience over 268,000 square feet of companies who are changing the game for ag producers.

Our team will be on site at booth #911 showcasing our brand new Virtual Reality experience where you can get a glimpse of what it’s like to work in the field supporting our electrical distribution system. Be one of the first to virtually experience riding in a bucket truck or climbing an EQUS pole - we’d love to hear your feedback.

Visit us at the show as an EQUS member to recieve an exclusive EQUS-branded gift and find answers to your latest questions. See you there!

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EQUS Member Newsletter - February 2026 by EQUS - Issuu