www.pineview.org.uk
Newsletter
0141 944 3891
Spring 2024
Pineview Secures £95,359 of Social Housing Energy Support Funding for Tenants! Energy Advice Services: £74,359 Following our last update in the Winter 2023 newsletter, Pineview were awarded £74,359 funding to collaborate with The Wise Group’s Home Energy Advice Team (HEAT) to support tenants with energy related issues. The support available through the HEAT scheme ranges from providing energy advice to tenants to reduce bills, assisting tenants to clear debts on their meters and access emergency top-up vouchers, as well as helping tenants to resolve complex billing issues by working in conjunction with utility suppliers. In December 2023, we were successful in referring 218 households to the scheme for help and support. We hope those who were referred found the scheme useful and were able to benefit from the support and advice given. If you have any feedback regarding your experience, we would love to hear from you – feedback can be provided by telephoning the office on 0141 944 3891 or emailing us at mail@pineview.org.uk.
Inside…
Page 2: AGM Date for your diary. Page 3: How to apply for a property. Page 4: Investors in People Gold Page 5: Being a Pineview Committee Member. Page 6: Rent Consultation Feedback. Page 7: 2024/2025 Rent Charges Notifications Page 8-9: Repairs and Maintenance Update Page 10: Citizens Advice Bureau (CAB)
Energy Vouchers: £21,000
Page 11: Performance
Following last year’s successful roll out, we were again successful in obtaining funding to provide energy vouchers to tenants. We recently contacted tenants to advise that the scheme was open and we had a great response.
Page 12: Compliments and Complaints
Each voucher was worth £49 to put towards the cost of energy bills.
Page 13: Business Plan
We hope this has gone some way towards helping alleviate some of the strain of the rising cost of living for our tenants.
Scheduled Office Closures: The staff team will be unavailable from 5.00pm on Thursday 28 March 2024 until 9:00am on Tuesday 02 April 2024. 4:00pm on Friday 3 May 2024 until 9:00am Tuesday 7 May 2024 5.00pm Thursday 23 May 2024 until 9:00am Tuesday 28 May 2024. For emergency repairs, (fire, flood, break-in, broken windows) or any heating or hot water repairs please call City Building on 0800 595 595.