Henry County Government Benefits Guide 26-27PY by Pierce Group Benefits

BENEFITS GUIDE

IMPORTANT NOTE & DISCLAIMER

IMPORTANT CONTACT INFORMATION

ELIGIBILITY REQUIREMENTS

CURRENT EMPLOYEE?

March 23, 2026 - April 17, 2026

PLAN YEAR & EFFECTIVE DATES: ANNUAL ENROLLMENT DATES:

July 1, 2026 - June 30, 2027

ELIGIBILITY

• Henry County Government employees working 30 hours or more per week are eligible for all benefits.

• Henry County Public Services Authority employees are eligible for all benefits except Dental Insurance.

• Henry-Martinsville Social Services employees working 30 hours or more per week are eligible to participate.

NEW HIRE?

Congratulations on your new employment! Your employment means more than just a paycheck. Your employer also provides eligible employees with a valuable benefits package. Above you will find eligibility requirements and below you will find information about how to enroll in these benefits as a new employee.

Colonial Life Insurance Products - Please call PGB’s Employee Services within 30 days of your date of hire and a PGB Benefits Representative will help you enroll in benefits. The Employee Services number is located in the contact section of this guide.

All Other Benefits - Please reach out to your Benefits Department within 30 days of your date of hire.

Be sure to also review your group’s custom benefits website, that allows for easy, year-round access to benefit information, live chat support, benefit explainer videos, plan certificates and documents, and carrier contacts and forms.

www.PierceGroupBenefits.com/HenryCounty

OVERVIEW OF BENEFITS

Flexible Benefit Administrators

- Medical Reimbursement: $3,400/year Max

- Dependent Care Reimbursement: $7,500/year Max

*You will need to re-enroll in the Flexible Spending Accounts if you want them to continue next year.

If you do not re-enroll, your contribution will stop effective June 30, 2026.

IMPORTANT NOTICES

When do my benefits start? The plan year for Colonial Life Insurance Products, Anthem Health, Flexible Benefit Administrators Flexible Spending Accounts, Delta Dental, Superior Vision, and CHUBB Long Term Care runs from July 1, 2026, through June 30, 2027.

When do my deductions start? Deductions for Anthem Health, Delta Dental, and Superior Vision start June 2026 for all enrolled employees. Deductions for Colonial Life Insurance Products, Flexible Benefit Administrators Flexible Spending Accounts, and CHUBB Long Term Care start July 2026 for all enrolled employees.

Why have my Medical Bridge benefits not started yet? The Health Screening Rider on the Colonial Medical Bridge plan has a 30day waiting period for new enrollees. Coverage, therefore, will not begin until July 31, 2026.

How do Flexible Spending Account (FSA) funds work, and do my FSA funds have to be used by a specific deadline? Flexible Spending Account expenses must be incurred during the plan year to be eligible for reimbursement. After the plan year ends, an employee has 90 days to submit claims for incurred qualified spending account expenses (or 90 days after employment termination date). If employment is terminated before the plan year ends, the spending account also ends. Failure to use all allotted funds in the FSA account will result in a “Use It or Lose It” scenario. Your plan includes a grace period which is an additional 2.5 months (running July 1, 2027, through September 15, 2027), during which you can incur eligible expenses that can be reimbursed. Therefore, you have from July 1, 2026, through September 15, 2027, to incur qualified expenses eligible for reimbursement. If you do not incur qualified expenses by September 15, 2027, and/or file by September 30, 2027, any contributions are forfeited under the “Use It or Lose It” rule.

My spouse is enrolled in an Health Savings Account (HSA), am I eligible for an FSA? As a married couple, one spouse cannot be enrolled in a Medical Reimbursement FSA at the same time the other opens or contributes to an HSA.

How do Dependent Care Account (DCA) funds work and when do they need to be used? Dependent Care Accounts are like FSA accounts and allow you to request reimbursement up to your current balance. However, you cannot receive more reimbursement than what has been deducted from your pay. Any remaining funds in your DCA account must be utilized before the deadline. Failure to use all allotted funds in the DCA account will result in a “Use It or Lose It” scenario. Your plan includes a grace period which is an additional 2.5 months (running July 1, 2027, through September 15, 2027), during which you can incur eligible expenses that can be reimbursed. Therefore, you have from July 1, 2026, through September 15, 2027, to incur qualified expenses eligible for reimbursement. If you do not incur qualified expenses by September 15, 2027, and/or file by September 30, 2027, any contributions are forfeited under the “Use It or Lose It” rule.

When will I get my card? If you will be receiving a new debit card, whether you are a new participant or to replace your expired card, please be aware that it may take up to 30 days following your plan effective date for your card to arrive. Your card will be delivered by mail in a plain white envelope. During this time you may use manual claim forms for eligible expenses. Please note that your debit card is good through the expiration date printed on the card.

I want to sign my family up for benefits as well, what information will I need? If signing up for any coverage on your spouse and/or children, please have their dates of birth and social security numbers available when speaking with the Benefits Representative.

What does Pre-Tax vs. Post-Tax Change? Pre-Tax benefits take funds directly from your paycheck to cover benefits before going through State and Federal taxing process. Post-Tax collects funds for benefits after taxes have been taken out. Please be aware there are certain coverages that may be subject to federal and state tax when premium is paid by pretax deduction or employee contribution.

Can I change my benefit elections outside of the enrollment period? Elections made during this enrollment period CANNOT BE CHANGED AFTER THE ENROLLMENT PERIOD unless there is a family status change, otherwise known as a qualifying life event (Mid-Year Events), as defined by the Internal Revenue Code. Examples of Mid-Year Events can be found in the chart on the next page. Once a Mid-Year Event has occurred, an employee has 30 days to notify PGB’s VA Employee Services at 1-800-387-5955 to request a change in elections.

I have a pre-existing condition. Will I still be covered? Some policies may include a pre-existing condition clause. Please read your policy carefully for full details.

MID-YEAR EVENTS

The benefit elections you make during Annual Enrollment or as a New Hire will remain in effect for the entire plan year. You will not be able to change or revoke your elections once they have been made unless a Mid-Year Event (status change) occurs. The summary of events that allow an employee to make benefit changes and instructions for processing those life event changes can be reviewed in the chart below.

Mid-Year Event

New Hire

Action Required

Make elections within 30 days of hire date. Documentation is required.

Marriage

Add your new spouse to your elections within 30 days of the marriage date. A copy of the marriage certificate must be presented.

Divorce

Birth or Adoption of a Child

Remove the former spouse within 30 days of the divorce. Proof of the divorce will be required. A copy of the divorce decree must be presented.

Result If Action Is Not Taken

You and your dependents are not eligible until the next Annual Enrollment period.

Dependent Aging Out

Enroll the new dependent in your elections within 30 days of the birth or adoption date, even if you already have family coverage. A copy of the birth certificate, mother’s copy of birth certificate, or hospital discharge papers must be presented. Once you receive the child’s Social Security Number, don’t forget to update your child’s insurance information record.

Your spouse is not eligible until the next Annual Enrollment period.

Remove or update dependent elections within 30 days of the dependent aging out. For more information and assistance, please call PGB Employee Services at 800-387-5955.

Benefits are not available for the divorced spouse and will be recouped if paid erroneously.

Death of a Spouse or Dependent

Remove the dependent from your elections within 30 days from the date of death. Death certificate must be presented.

The new dependent will not be covered until the next Annual Enrollment period.

Change in Spouse’s Employment or Coverage

Add or drop benefits from your elections within 30 days of the event date. A letter from the employer or insurance company must be presented.

Coverage for the dependent will end at the time of the dependent aging out and the policyholder must remove/update the dependent elections in order for the change to be reflected in the employee’s deductions.

You could pay a higher premium than required and you may be overpaying for coverage required.

You will not be able to make changes until the next Annual Enrollment period.

The examples included in this chart are not all-inclusive. Please speak to a Benefits Representative to learn more.

MID-YEAR EVENTS

Mid-Year Event

Part-Time to Full-Time or Vice Versa

Transferring Employers

Change your elections within 30 days from the employment status change to receive COBRA information or to enroll in benefits as a full-time employee. Documentation from the employer must be provided.

If you are transferring from one PGB client to another, some benefits may be eligible for transfer. Please call PGB Employee Services at 800-387-5955 for more information and assistance.

Benefits may not be available to you or your dependents if you wait to enroll in COBRA. Full-time employees will have to wait until the next Annual Enrollment period.

Loss of Government or Education Sponsored Health Coverage

Entitlement to Medicare or Medicaid

If you, your spouse, or a dependent loses coverage under any group health coverage sponsored by a governmental or educational institution, you may be eligible to add additional coverage for eligible benefits.

You may lose the opportunity to transfer benefits.

Non-FMLA Leave

If you, your spouse, or dependent becomes entitled to or loses coverage under Medicare or Medicaid, you may be able to change coverage under the accident or health plan.

You and your dependents are not eligible until the next Annual Enrollment period.

An employee taking a leave of absence, other than under the Family & Medical Leave Act, may not be eligible to re-enter the Flexible Benefits program until next plan year. Please contact your Benefit Administrator for more information.

Retiring

Your individual supplemental/voluntary policies through Colonial Life are portable! To move them from payroll deduction to direct billing, please complete and submit the Payment Method Change Form to Colonial Life within 30 days of retiring. You are also eligible for post-employment Dental, Vision, and Telemedicine benefits through PGB. Please visit: www.piercegroupbenefits.com/ individualcoverage or call our Employee Services at 800-387-5955 for more information and assistance.

You and your dependents are not eligible until the next Annual Enrollment period.

If you do not transfer your policies from payroll deduction to direct billing, Colonial Life will terminate your policies resulting in a loss of coverage.

The examples included in this chart are not all-inclusive. Please speak to a Benefits Representative to learn more.

ENROLLMENT INFORMATION

IN-PERSON & SELF-ENROLL

During your annual enrollment period, a PGB Benefits Representative will be available by appointment to meet with you one-on-one to help you evaluate your benefits based on your individual and family needs, answer any questions you may have, and assist you in the enrollment process. If you prefer, you may also self-enroll online following the instructions on the next page of this guide.

ANNUAL ENROLLMENT PERIOD:

MARCH 23, 2026 - APRIL 17, 2026

BENEFIT ELECTION OPTIONS

YOU CAN MAKE THE FOLLOWING BENEFIT ELECTIONS DURING THE ANNUAL ENROLLMENT PERIOD:

• Enroll in, change, or cancel Health Insurance.

• Enroll/Re-Enroll in Flexible Spending Accounts.+

• Enroll in, change, or cancel Dental Insurance.

• Enroll in, change, or cancel Vision Insurance.

• Enroll in, change, or cancel Long Term Care Benefits.

• Enroll in, change, or cancel Colonial coverage.

+You will need to re-enroll in the Flexible Spending Accounts if you want them to continue each year.

ACCESS YOUR BENEFIT OPTIONS WHENEVER, WHEREVER

You can view details about what benefits your employer offers, view educational videos about all of your benefits, download forms, chat with one of our knowledgeable Benefits Representatives, and more on your personalized benefits website. To view your custom benefits website, visit:

www.PierceGroupBenefits.com/HenryCounty

BENSELECT ENROLLMENT INSTRUCTIONS

Below is a series of instructions outlining the enrollment process. Please have the following information available before you begin:

• Username, pin, and enrollment website URL from this page

• Social security numbers of the spouse or any dependents you wish to enroll

• Dates of birth for the spouse and any dependents you wish to enroll

• Beneficiary names and social security numbers

HELPFUL TIPS

• If you are a new employee, please refer to the New Hire information on the Eligibility Requirements page of this guide or contact PGB Employee Services at 800-3875955 between 8:30am and 5:00pm for assistance.

• If you are an existing employee and unable to log into the online system, please contact PGB Employee Services at 800-387-5955, or speak with the Benefits Representative assigned to your location.

Enter your Username: Social Security Number with or without dashes (ex. 123-45-6789 or 123456789)

Enter your Pin: Last 4 numbers of your Social Security Number followed by last 2 numbers of your Date of Birth year (ex. 678970)

To login, visit: harmony.benselect.com/henrycounty

The screen prompts you to create a NEW PIN.

Choose a security question and enter answer.

Confirm (or enter) an email address.

Click on ‘Save New PIN’ to continue to the enrollment welcome screen.

From the welcome screen click ‘Next’.

The screen shows ‘Personal Information’. Verify that the information is correct and enter the additional required information (marital status, work phone, e-mail address). Click ‘Next’.

BENSELECT ENROLLMENT INSTRUCTIONS

The screen allows you to add family members. It is only necessary to enter family member information if adding or including family members in your coverage. Click ‘Next’.

The screen shows ‘Benefit Summary’. Review your current benefits and make changes, and selections for the upcoming plan year.

Click ‘Sign & Submit’ once you have decided which benefits to enroll in.

Review your coverage. If any items are ‘Pending’, you will need to decide whether to enroll or decline this benefit.

Click ‘Next’ to review and electronically sign the authorization for your benefit elections.

Click ‘Download & Print’ to print a copy of your elections, or download and save the document. Please do not forget this important step! Click ‘Log Out’.

Review the confirmation, then if you are satisfied with your elections, enter your PIN and click ‘Sign Form’.

Colonial Life for Policyholders Portal

A faster, simpler way to manage your beneﬁts

THE PORTAL OFFERS YOU:

Faster service than calling/emailing

Conﬁrmation when a claim has been submitted

Simpliﬁed bill payment and management Answers to frequently asked questions and live chat assistance if you don’t see what you are looking for.

LEARN MORE

Find out how simple your claims and beneﬁts experience can be by learning more about the Colonial Life for Policyholders portal. Just visit ColonialLife.com to see what this online account administration platform can do for you.

Colonial Life for Policyholders is an online portal created with you in mind. It’s the most convenient and efficient way to ﬁle a claim and manage your beneﬁts.

Here’s what you can do on Colonial Life for Policyholders:

File claims with a simple, guided form

Set up direct deposit for approved payments

BECOME A MEMBER TODAY:

View claim status or policy details anytime

Opt for instant alerts by email or text

Update your personal info & preferences

Go to ColonialLife.com/access to register. Click “create an account”, ﬁll out the required information and click Submit Enjoy faster service and improved beneﬁts awareness.

NEED TO FILE A CLAIM?

Filing online means never waiting for mail or dealing with fax machines and complex paper forms . Our guided question wizard walks you through the process and checks for missing information that could cause delays. Opting for direct deposit can also get approved payments to you up to a week faster than paper check.

AFTER YOU FILE:

Check your claim status by logging into your account at ColonialLife.com/access. You can also sign up for text or email alerts so you know instantly if status changes or more information is needed. For your convenience, you can login anytime with a mobile device to photograph and upload documents with your camera.

For the purpose of evaluating my application(s) for insurance submitted during the current enrollment and eligibility for benefits under an y insurance issued including checking for and resolving any issues that may arise regarding incomplete or incorrect information on my application(s), I hereby authorize the disclosure of the following information about me and, if applicable , my dependents, from the sources listed below to Colonial Life & Accident Insurance Company (Colonial) and its duly authorized representatives.

Health information may be disclosed by any health care provider or institution, health plan or health care clearinghouse that has any re cords or knowledge about me including prescription drug database or pharmacy benefit manager, or ambulanc e or other medical transport service. Health information may also be disclosed by any insuranc e company, Medicare or Medicaid agencies or the Medical Information Bureau (MIB). Health information includes my entire medical record, but does not include psychotherapy notes. Non-health information including earnings or empl oyment history deemed appropriate by Colonial to evaluate my application may be disclosed by any person or organization that has these records about me, including my employer, employer representative and compensation sources, insurance company, financial institution or governmental entities including departments of public safety and motor vehicle departments.

Any information Colonial obtains pursuant to this authorization will be used for the purpose of evaluating my application(s) for insu rance or eligibility for benefits. Some information obtained may not be protected by certain federal regulations governing the priva cy of health information, but the information is protected by state privacy laws and ot her applicable laws. Colonial will not re- disclose the information unless permitted or r equired by those laws. Re-disclosed information may no longer be protected by federal privacy laws.

This authorization is valid for two (2) years from its execution and a copy is as valid as the original. A copy will be included with my contract(s) and I or my authorized representative may request access to this information. This authorization may be revoked by me or my authorized representative at any time except to the extent Colonial has relied on the authorization prior to notice of revocation or has a legal right to contest coverage under the contract(s) or the contract itself. If revoked, Colonial may not be able to evaluate my application(s) for insurance or eligibility for benefits as necessary to issue my contract(s). I may revoke this authorization by sending written notice to: Colonial Life & Accident Insurance Company, Underwriting Department, P. O. Box 1365, Columbia, SC 29202.

You may refuse to sign this form; however, Colonial may not be able to issue your coverage. I am the individual to whom this authorization applies or that person's legal Guardian, Power of Attorney Designee, or Conservator.

(Printed name of individual (Social Security (Signature) (Date Signed) subject to this disclosure) Number)

If applicable, I signed on behalf of the proposed insured as ____________________(indicate relationship). If legal Guardian, Power of Attorney Designee, or Conservator.

(Printed name of legal representative) (Signature of legal representative) (Date Signed)

ADDITIONAL BENEFITS

VIRGINIA RETIREMENT SYSTEM (VRS) LIFE INSURANCE

The Virginia Retirement System (VRS) Optional Group Life Insurance program gives you the opportunity to purchase additional insurance at favorable group rates on yourself and family. Optional group life is term insurance. Term insurance generally provides the largest immediate death protection for your premium dollar. The program is administered by the Virginia Retirement System, and is provided under a group policy issued by the Minnesota Life Insurance Company.

Questions about your employer paid and optional life insurance coverage can be submitted one of three ways:

By mail:

Securian Financial

PO Box 1193, Richmond, VA 23218-1193

By calling: 1-800-441-2258

Or by visiting their website: www.varetire.org/myvrs

VIRGINIA ASSOCIATION OF COUNTIES GROUP SELF INSURANCE RISK POOL (VACORP) SHORT AND LONG TERM DISABILITY

Group Long Term Disability (LTD) insurance from Anthem Life Insurance Company helps provide financial protection for insured members by promising to pay a monthly benefit in the event of a covered disability.

This Group Short Term Disability (STD) program is provided for VRS Hybrid Plan Participants and administered by AnthemLife. This benefit helps provide financial protection for covered members by promising to pay a weekly benefit in the event of a covered disability.

Questions about your VACORP Short and Long Term Disability can be submitted one of two ways: Please refer to the plan summary document and your employee handbook for specific plan details, eligibility definitions, limitations, and exclusions.

By calling: 1-844-404-2111

Or by visiting their website: www.vacorp.org/coverage/hybrid-disability

ADDITIONAL BENEFITS

VIRGINIA LOCAL DISABILITY PROGRAM (VLDP) SHORT AND LONG TERM DISABILITY - FOR HYBRID EMPLOYEES

Group Short Term Disability (STD) program provided for its participant by the Sponsor and administered by the Reed Group helps provide financial protection for covered members by promising to pay a weekly benefit in the event of a covered disability.

Group Long Term Disability (LTD) insurance from Reed Group helps provide financial protection for insured members by promising to pay a monthly benefit in the event of a covered disability.

Please refer to the plan summary document and your employee handbook for specific plan details, eligibility definitions, limitations, and exclusions.

Questions about your VLDP Short and Long Term Disability can be submitted one of two ways:

By calling: 1-877-928-7021

Or by visiting their website: www.varetirement.org

REQUIRED HEALTH CARE NOTICES

Newborn and Mothers’ Health Protection Act

Group health plans and health insurance issuers generally may not, under federal law restrict benefits for any hospital length of stay in connection with childbirth for the mother or newborn child to less than 48 hours following vaginal delivery, or less than 96 hours following a cesarean section. However, federal law generally does not prohibit the mother’s or newborn’s attending provider, after consulting with the mother, from discharging the mother or newborn earlier than 48 hours (or 96 hours as applicable). In any case, plans and issuers may not, under federal law, require that a provider obtain authorization from the plan or the issuer for prescribing a length of stay not in excess of 48 hours (or 96 hours).

Women’s Health and Cancer Rights Act

In October 1998, Congress enacted the Women’s Health and Cancer Rights Act of 1998. This notice explains some important provisions of the Act. Please review this information carefully. As specified in the Women’s Health and Cancer Rights Act, a plan participant or beneficiary who elects breast reconstruction in connection with a covered mastectomy is also entitled to the following benefits: 1. All stages of reconstruction of the breast on which the mastectomy has been performed: 2. Surgery and reconstruction of the other breast to produce a symmetrical appearance; and 3. Prostheses and treatment of physical complications of the mastectomy , including lymphedemas. Health plans must provide coverage of mastectomy related benefits in a manner to determine in consultation with the attending physician and the patient. Coverage for breast reconstruction and related services may be subject to deductibles and insurance amounts that are consistent with those that apply to other benefits under the plan.

Premium Assistance Under Medicaid and the Children’s Health Insurance Program (CHIP)

If you or your children are eligible for Medicaid or CHIP and you’re eligible for health coverage from your employer, your state may have a premium assistance program that can help pay for coverage, using funds from their Medicaid or CHIP programs. If you or your children aren’t eligible for Medicaid or CHIP, you won’t be eligible for these premium assistance programs but you may be able to buy individual insurance coverage through the Health Insurance Marketplace. For more information, visit www.healthcare.gov.

If you or your dependents are already enrolled in Medicaid or CHIP and you live in a State listed below, contact your State Medicaid or CHIP office to find out if premium assistance is available.

If you or your dependents are NOT currently enrolled in Medicaid or CHIP, and you think you or any of your dependents might be eligible for either of these programs, contact your State Medicaid or CHIP office or dial 1-877-KIDS

NOW or www.insurekidsnow.gov to find out how to apply. If you qualify, ask your state if it has a program that might help you pay the premiums for an employer sponsored plan.

If you or your dependents are eligible for premium assistance under Medicaid or CHIP, as well as eligible under your employer plan, your employer must allow you to enroll in your employer plan if you aren’t already enrolled. This is called a “special enrollment” opportunity, and you must request coverage within 60 days of being determined eligible for premium assistance. If you have questions about enrolling in your employer plan, contact the Department of Labor at www.askebsa.dol.gov or call 1-866-444-EBSA (3272).

REQUIRED HEALTH CARE NOTICES

ALABAMA - MEDICAID

Website: myalhipp.com

Phone: 1-855-692-5447

ALASKA - MEDICAID

The AK Health Insurance Premium Payment Program

Website: myakhipp.com

Phone: 1-866-251-4861

Email: CustomerService@MyAKHIPP.com

Medicaid Eligibility: dhss.alaska.gov/dpa/Pages/ medicaid/default.aspx

ARKANSAS - MEDICAID

Website: myarhipp.com

Phone: 1-855-MyARHIPP (855-692-7447)

CALIFORNIA - MEDICAID

Website: www.dhcs.ca.gov/services/Pages/ TPLRD_CAU_cont.aspx

Phone: 916-440-5676

COLORADO - HEALTH FIRST COLORADO (MEDICAID) & CHILD HEALTH PLAN PLUS (CHP+)

Health First Colorado Website: www.healthfirstcolorado.com

Health First Colorado Member Contact Center: 1-800-221-3943/State Relay 711

CHP+: www.colorado.gov/pacific/hcpf/childhealth-plan-plus

CHP+ Customer Service: 1-800-359-1991/State Relay 711

Health Insurance Buy-In Program (HIBI): www.colorado.gov/pacific/hcpf/health-insurancebuy-program

HIBI Customer Service: 1-855-692-6442

GEORGIA - MEDICAID

Website: medicaid.georgia.gov/health-insurance premium-payment-program-hipp

Phone: 678-564-1162, ext. 2131

INDIANA - MEDICAID

Healthy Indiana Plan for Low-Income

Adults 19-64

Website: www.in.gov/fssa/hip

Phone: 1-877-438-4479

All other Medicaid Website: www.in.gov/medicaid

Phone: 1-800-457-4584

IOWA - MEDICAID AND CHIP (HAWKI)

Medicaid Website: dhs.iowa.gov/ime/members

Medicaid Phone: 1-800-338-8366

Hawki Website: dhs.iowa.gov/Hawki

Hawki Phone: 1-800-257-8563

KANSAS - MEDICAID

Website: www.kdheks.gov/hcf/default.htm

Phone: 1-800-792-4884

KENTUCKY - MEDICAID

Kentucky Integrated Health Insurance

Premium Payment

Program (KI-HIPP) Website: chfs.ky.gov/agencies/dms/member/Pages/kihipp.aspx

Phone: 1-855-459-6328

Email: KIHIPP.PROGRAM@ky.gov

KCHIP Website: kidshealth.ky.gov/Pages/index.aspx

Phone: 1-877-524-4718

Kentucky Medicaid Website: chfs.ky.gov

LOUISIANA - MEDICAID

Website: www.medicaid.la.gov or www.ldh.la.gov/lahipp

Website: www.flmedicaidtplrecovery.com/flmedicaidtplrecovery.com/hipp/index.html

Phone: 1-877-357-3268 FLORIDA - MEDICAID

Phone: 1-888-342-6207 (Medicaid hotline) or 1-855-618-5488 (LaHIPP)

REQUIRED HEALTH CARE NOTICES

MAINE - MEDICAID

Website: www.maine.gov/dhhs/ofi/public assistance/index.html

Phone: 1-800-442-6003

TTY: Maine Relay 711

MASSACHUSETTS

- MEDICAID AND CHIP

Website: www.mass.gov/eohhs/gov/departments/ masshealth

Phone: 1-800-862-4840

MINNESOTA - MEDICAID

Website: mn.gov/dhs/people-we-serve/children-and-families/health-care/health-care-programs/programs-and-services/medical-assistance.jsp [Under ELIGIBILITY tab, see “What if I have other health insurance?”]

Phone: 1-800-657-3739

KANSAS - MEDICAID

Website: www.kdheks.gov/hcf/default.htm

Phone: 1-800-792-4884

MISSOURI - MEDICAID

Website: www.dss.mo.gov/mhd/participants/ pages/hipp.htm

Phone: 573-751-2005

MONTANA - MEDICAID

Website: dphhs.mt.gov/MontanaHealthcarePrograms/HIPP

Phone: 1-800-694-3084

NEBRASKA - MEDICAID

Website: www.ACCESSNebraska.ne.gov

Phone: 1-855-632-7633

Lincoln: 402-473-7000

Omaha: 402-595-1178

NEVADA - MEDICAID

Medicaid Website: dhcfp.nv.gov

Medicaid Phone: 1-800-992-0900

NEW HAMPSHIRE - MEDICAID

Website: www.dhhs.nh.gov/oii/hipp.htm

Phone: 603-271-5218

Toll free number for the HIPP program: 1-800-852-3345, ext. 5218

NEW JERSEY - MEDICAID AND CHIP

Medicaid Website: www.state.nj.us/humanservices/dmahs/clients/medicaid

Medicaid Phone: 609-631-2392

CHIP Website: www.njfamilycare.org/index.html

CHIP Phone: 1-800-701-0710

NEW YORK - MEDICAID

Website: www.health.ny.gov/health_care/ medicaid

Phone: 1-800-541-2831

NORTH CAROLINA - MEDICAID

Website: medicaid.ncdhhs.gov

Phone: 919-855-4100

NORTH DAKOTA - MEDICAID

Website: www.nd.gov/dhs/services/medicalserv/medicaid

Phone: 1-844-854-4825

OKLAHOMA - MEDICAID & CHIP

Website: www.insureoklahoma.org

Phone: 1-888-365-3742

OREGON - MEDICAID & CHIP

Website: healthcare.oregon.gov/Pages/index.aspx

Phone: 1-800-699-9075

REQUIRED HEALTH CARE NOTICES

PENNSYLVANIA - MEDICAID

Website: www.dhs.pa.gov/providers/Providers/ Pages/Medical/HIPP-Program.aspx

Phone: 1-800-692-7462

RHODE ISLAND - MEDICAID AND CHIP

Website: www.eohhs.ri.gov

Phone: 1-855-697-4347 or 401-462-0311

(Direct RIte Share Line)

SOUTH CAROLINA - MEDICAID

Website: www.scdhhs.gov

Phone: 1-888-549-0820

SOUTH DAKOTA - MEDICAID

Website: dss.sd.gov

Phone: 1-888-828-0059

TEXAS - MEDICAID

Website: gethipptexas.com

Phone: 1-800-440-0493

UTAH - MEDICAID

Medicaid Website: medicaid.utah.gov

CHIP Website: health.utah.gov/chip Phone: 1-877-543-7669

VERMONT - MEDICAID

Website: www.greenmountaincare.org Phone: 1-800-250-8427

VIRGINIA - MEDICAID AND CHIP

Website: www.coverva.org/hipp

Medicaid Phone: 1-800-432-5924

CHIP Phone: 1-855-242-8282

WASHINGTON - MEDICAID

Website: www.hca.wa.gov Phone: 1-800-562-3022

WEST VIRGINIA - MEDICAID

Website: mywvhipp.com

Toll-free phone: 1-855-MyWVHIPP (1-855-699-8447)

WISCONSIN - MEDICAID AND CHIP

Website: www.dhs.wisconsin.gov/badgercareplus/p-10095.htm Phone: 1-800-362-3002

WYOMING - MEDICAID

Website: wyequalitycare.acs-inc.com Phone: 307-777-7531

REQUIRED HEALTH CARE NOTICES

To see if any other states have added a premium assistance program since July 31, 2020, or for more information on special enrollment rights, contact either:

U.S. Department of Labor

Employee Benefits Security Administration www.dol.gov/agencies/ebsa 1-866-444-EBSA (3272)

Paperwork Reduction Act Statement

U.S. Department of Health and Human Services Centers for Medicare & Medicaid Services www.cms.hhs.gov 1-877-267-2323, Menu Option 4, Ext. 61565

According to the Paperwork Reduction Act of 1995 (Pub. L. 104-13) (PRA), no persons are required to respond to a collection of information unless such collection displays a valid Office of Management and Budget (OMB) control number. The Department notes that a Federal agency cannot conduct or sponsor a collection of information unless it is approved by OMB under the PRA, and displays a currently valid OMB control number, and the public is not required to respond to a collection of information unless it displays a currently valid OMB control number. See 44 U.S.C. 3507. Also, notwithstanding any other provisions of law, no person shall be subject to penalty for failing to comply with a collection of information if the collection of information does not display a currently valid OMB control number. See 44 U.S.C. 3512. The public reporting burden for this collection of information is estimated to average approximately seven minutes per respondent. Interested parties are encouraged to send comments regarding the burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to the U.S. Department of Labor, Employee Benefits Security Administration, Office of Policy and Research, Attention: PRA Clearance Officer, 200 Constitution Avenue, N.W., Room N-5718, Washington, DC 20210 or email ebsa.opr@dol.gov and reference the OMB Control Number 1210-0137.

COBRA CONTINUATION OF COVERAGE

INTRODUCTION: You’re getting this notice because you recently gained coverage under a group plan. This notice has important information about your right to COBRA continuation coverage, which is a temporary extension of coverage under the Plan. This notice explains COBRA continuation coverage, when it may become available to you and your family, and what you need to do to protect your right to get it. When you become eligible for COBRA, you may also become eligible for other coverage options that may cost less than COBRA continuation coverage.

The right to COBRA continuation coverage was created by a federal law, the Consolidated Omnibus Budget Reconciliation Act of 1985 (COBRA). COBRA continuation coverage can become available to you and other members of your family when group health coverage would otherwise end. For more information about your rights and obligations under the Plan and under federal law, you should review the Plan’s Summary Plan Description or contact the Plan Administrator.

You may have other options available to you when you lose group health coverage. For example, you may be eligible to buy an individual plan through the Health Insurance Marketplace. By enrolling in coverage through the Marketplace, you may qualify for lower costs on your monthly premiums and lower out-of-pocket costs. Additionally, you may qualify for a 30-day special enrollment period for another group health plan for which you are eligible (such as a spouse’s plan), even if that plan generally doesn’t accept late enrollees.

What Is Cobra Continuation Coverage?: COBRA continuation coverage is a continuation of Plan coverage when it would otherwise end because of a life event. This is also called a “qualifying event.” Specific qualifying events are listed later in this notice. After a qualifying event, COBRA continuation coverage must be offered to each person who is a “qualified beneficiary.” You, your spouse, and your dependent children could become qualified beneficiaries if coverage under the Plan is lost because of the qualifying event. Under the Plan, qualified beneficiaries who elect COBRA continuation coverage [choose and enter appropriate information: must pay or aren’t required to pay] for COBRA continuation coverage.

If you’re an employee, you’ll become a qualified beneficiary if you lose your coverage under the Plan because of the following qualifying events:

• Your hours of employment are reduced, or

• Your employment ends for any reason other than your gross misconduct.

• If you’re the spouse of an employee, you’ll become a qualified beneficiary if you lose your coverage under the Plan because of the following qualifying events:

• Your spouse dies;

• Your spouse’s hours of employment are reduced;

• Your spouse’s employment ends for any reason other than his or her gross misconduct;

• Your spouse becomes entitled to Medicare benefits (under Part

A, Part B, or both); or

• You become divorced or legally separated from your spouse. Your dependent children will become qualified beneficiaries if they lose coverage under the Plan because of the following qualifying events:

• The parent-employee dies;

• The parent-employee’s hours of employment are reduced;

• The parent-employee’s employment ends for any reason other than his or her gross misconduct;

• The parent-employee becomes entitled to Medicare benefits (Part A, Part B, or both);

• The parents become divorced or legally separated; or

• The child stops being eligible for coverage under the Plan as a “dependent child.”

Sometimes, filing a proceeding in bankruptcy under title 11 of the United States Code can be a qualifying event. If a proceeding in bankruptcy is filed with respect to Henry County Government & Henry-Martinsville Social Services and that bankruptcy results in the loss of coverage of any retired employee covered under the Plan, the retired employee will become a qualified beneficiary. The retired employee’s spouse, surviving spouse, and dependent children will also become qualified beneficiaries if bankruptcy results in the loss of their coverage under the Plan.

When is COBRA continuation coverage available?

The Plan will offer COBRA continuation coverage to qualified beneficiaries only after the Plan Administrator has been notified that a qualifying event has occurred. The employer must notify the Plan Administrator of the following qualifying events:

• The end of employment or reduction of hours of employment;

• Death of the employee;

• The employee’s becoming entitled to Medicare benefits (under Part A, Part B, or both).

For all other qualifying events (divorce or legal separation of the employee and spouse or a dependent child’s losing eligibility for coverage as a dependent child), you must notify the Plan Administrator within 60 days after the qualifying event occurs. You must provide this notice to: Henry County Government & Henry-Martinsville Social Services. Applicable documentation will be required i.e. court order, certificate of coverage etc.

How is COBRA continuation coverage provided?

Once the Plan Administrator receives notice that a qualifying event has occurred, COBRA continuation coverage will be offered to each of the qualified beneficiaries. Each qualified beneficiary will have an independent right to elect COBRA continuation coverage. Covered employees may elect COBRA continuation coverage on behalf of their spouses, and parents may elect COBRA continuation coverage on behalf of their children.

COBRA continuation coverage is a temporary continuation of coverage that generally lasts for 18 months due to employment termination or reduction of hours of work. Certain qualifying events,

COBRA CONTINUATION OF COVERAGE

or a second qualifying event during the initial period of coverage, may permit a beneficiary to receive a maximum of 36 months of coverage.

There are also ways in which this 18-month period of COBRA continuation coverage can be extended:

Disability extension of 18-month period of COBRA continuation coverage: If you or anyone in your family covered under the Plan is determined by Social Security to be disabled and you notify the Plan Administrator in a timely fashion, you and your entire family may be entitled to get up to an additional 11 months of COBRA continuation coverage, for a maximum of 29 months. The disability would have to have started at some time before the 60th day of COBRA continuation coverage and must last at least until the end of the 18-month period of COBRA continuation coverage.

Second qualifying event extension of 18-month period of continuation coverage: If your family experiences another qualifying event during the 18 months of COBRA continuation coverage, the spouse and dependent children in your family can get up to 18 additional months of COBRA continuation coverage, for a maximum of 36 months, if the Plan is properly notified about the second qualifying event. This extension may be available to the spouse and any dependent children getting COBRA continuation coverage if the employee or former employee dies; becomes entitled to Medicare benefits (under Part A, Part B, or both); gets divorced or legally separated; or if the dependent child stops being eligible under the Plan as a dependent child. This extension is only available if the second qualifying event would have caused the spouse or dependent child to lose coverage under the Plan had the first qualifying event not occurred.

Are there other coverage options besides COBRA Continuation Coverage?: Yes. Instead of enrolling in COBRA continuation coverage, there may be other coverage options for you and your family through the Health Insurance Marketplace, Medicare, Medicaid, Children’s Health Insurance Program (CHIP), or other group health plan coverage options (such as a spouse’s plan) through what is called a “special enrollment period.” Some of these options may cost less than COBRA continuation coverage. You can learn more about many of these options at www.healthcare.gov.

Can I enroll in Medicare instead of COBRA continuation coverage after my group health plan coverage ends?: In general, if you don’t enroll in Medicare Part A or B when you are first eligible because you are still employed, after the Medicare initial enrollment period, you have an 8-month special enrollment period to sign up for Medicare Part A or B, beginning on the earlier of

• The month after your employment ends; or

• The month after group health plan coverage based on current employment ends.

If you don’t enroll in Medicare and elect COBRA continuation coverage instead, you may have to pay a Part B late enrollment penalty and you may have a gap in coverage if you decide you want Part B later. If you elect COBRA continuation coverage and later enroll in Medicare Part A or B before the COBRA continuation coverage ends, the Plan may terminate your continuation coverage. However, if Medicare Part A or B is effective on or before the date of

the COBRA election, COBRA coverage may not be discontinued on account of Medicare entitlement, even if you enroll in the other part of Medicare after the date of the election of COBRA coverage.

If you are enrolled in both COBRA continuation coverage and Medicare, Medicare will generally pay first (primary payer) and COBRA continuation coverage will pay second. Certain plans may pay as if secondary to Medicare, even if you are not enrolled in Medicare.

For more information visit https://www.medicare.gov/medicare-and-you.

If you have questions: Questions concerning your Plan or your COBRA continuation coverage rights should be addressed to the contact or contacts identified below. For more information about your rights under the Employee Retirement Income Security Act (ERISA), including COBRA, the Patient Protection and Affordable Care Act, and other laws affecting group health plans, contact the nearest Regional or District Office of the U.S. Department of Labor’s Employee Benefits Security Administration (EBSA) in your area or visit www.dol.gov/ebsa. (Addresses and phone numbers of Regional and District EBSA Offices are available through EBSA’s website.) For more information about the Marketplace, visit www.HealthCare. gov.

Keep your Plan informed of address changes: To protect your family’s rights, let the Plan Administrator knowabout any changes in the addresses of family members. You should also keep a copy, for your records, of any notices you send to the Plan Administrator.

Plan Contact Information

Henry County Government & Henry-Martinsville Social Services

20 Progress Drive

Martinsville, VA 24115

Shamera.Hairston@dss.virginia.gov

Health, Dental, & Vision COBRA Administration

Flexible Benefits Administrators, Inc. PO Box 2070

Virginia Beach, VA 23450

Phone: (800-437-3539

Henry County

Attn: Michelle Via 3300 Kings Mountain Road

Martinsville, CCA 24112

mvia@co.henry.va.us

Henry-Martinsville Social Services

Attn: Shamera Hairston

20 Progress Drive

Martinsville, VA 24115

Shamera.Hairston@dss.virginia.gov

PRIVACY NOTICES

Non Public Information (NPI)

We collect Non Public Information (NPI) about our customers to provide them with insurance products and services. This may include telephone number, address, date of birth, occupation, income and health history. We may receive NPI from your applications and forms. medical providers, other insurers, employers, insurance support organizations, and service providers.

We share the types of NPI described above primarily with people who perform insurance, business, and professional services for us, such as helping us pay claims and detect fraud. We may share NPI with medical providers for insurance and treatment purposes. We may share NPI with an insurance support organization. The organization may retain the NPI and disclose it to others for whom it performs services. In certain cases, we may share NPI with group policy holders for reporting and auditing purposes. We may share NPI with parties to a proposed or final sale of insurance business or for study purposes. We may also share NPI when otherwise required or permitted by law, such as sharing with governmental or other legal authorities. When legal necessary, we ask your permission before sharing NPI about you our practices apply to our former, current and future customers.

Please be assured we do not share your health NPI to market any product or service. We also do not share any NPI to market non financial products and services. For example, we do not sell your name to catalog companies.

The law allows us to share NPI as described above (except health information) will affiliates to market financial products and services. The law does not allow you to restrict these disclosures. We may also share with companies that help us market our insurance products and services, such as vendors that provide mailing services to us. We may share with other financial institution to jointly market financial products and services. When required by law, we ask your permission before we share NPI for marketing purposes.

When other companies help us conduct business, we expect them to follow applicable privacy laws.

We do not authorize them to use or share NPI except when necessary to conduct the work they are performing for us or to meet regulatory or other governmental requirements.

Our affiliated companies, including insurers and insurance service providers, may share NPI about you with each other. The NPI might not be directly related to our transaction or experience with you. It may include financial or other personal information such as employment history. Consistent with the Fair Credit Reporting Act, we ask your permission before sharing NPI that is not directly related to our transaction or experience with you.

We have physical, electronic and procedural safeguards that protect the confidentiality and security of NPI. We give access only to employees who need to know the NPI to provide insurance products or services to you.

You may request access to certain NPI we collect to provide you with insurance products and services, You must make your request in writing and send it to the address, telephone number and policy number if we have issued a policy. If you request, we will send copies of the NPI to you. If the NPI includes health information, we may provide the health information to you through a health care provider you designate. We will also send you information related to disclosures. We may charge a reasonable fee to cover our copying costs. This section applies to NPI we collect tor provide you with coverage. It does not apply to NPI we collect in anticipation of a claim or civil or criminal proceeding.

If you believe NPI we have about you is incorrect, please write us. Your letter should include your full name, address, telephone number and policy number if we have issued a policy. Your letter should also explain why you believe the NPI is inaccurate. If we agree with you, we will correct the NPI and notify you of the correction. We will also notify any person who may have received the incorrect NPI from us in the past two years if you ask us to contact that person.

If we disagree with you, we will tell you we are not going to make the correction, We will give the reason(s) for our refusal. We will also tell you that you may submit a statement to us.

Your statement should include the NPI you believe is correct. It should also include the reasons(s) why you disagree with our decision not to correct the NPI

in our files. We will file your statement with the disputed NPI. We will include your statement any time we disclose the disputed NPI. We will also give the statement to any person designated by your if we may have disclosed the disputed NPI to that person int he past two years.

Disclosure Notice Concerning The Medical Information Bureau

Information regarding your insurability will be treated as confidential. Colonial or its reinsure(s) may, however, make a brief report thereon to the Medical Information Bureau, a nonprofit membership organization of life insurance companies which operates an information exchange on behalf of its members. If you apply to another Bureau member company for life or health insurance coverage, or a claim for benefits is submitted to such company, the Bureau, upon request, will supply such company with the information in its file.

Upon receipt of a request from you, the Bureau will arrange disclosure of any information it may have in your file. If you question the accuracy of information in the Bureau’s file, you may contact the Bureau and seek a correction in accordance with the procedure set forth in the federal Fair Credit Reporting Act. The address of the Bureau’s information office is: 50 Braintree Hill Park, Suite 400, Braintree, MA 02184-8734, telephone (617) 4263660.

Colonial or its reinsure may also release information in its file to other life insurance companies to whom you may apply for life or health insurance or to whom a claim for benefits may be submitted.

CONTINUATION OF COVERAGE

We are committed to being there for you and your family at every stage of life. Pierce Group Benefits makes it easy to stay protected!

The following benefits can be self-enrolled online or by contacting PGB Employee Services, with Individual and Family coverage options available for most plans. You are eligible to sign-up the first day after the end date of your employer-sponsored plan.

SUPPLEMENTAL/VOLUNTARY POLICIES

Your individual supplemental/voluntary policies through Colonial Life are portable! To transfer your benefits from payroll deduction to direct billing or automatic bank draft, please call Employee Services at 800-387-5955 within 30 days of becoming unemployed, switching careers, or retiring.

TRANSFERRING EMPLOYERS?

If you are transferring from a current PGB client to another, some benefits may be eligible for transfer. Please call Employee Services at 800-387-5955 for assistance.

Please visit www.piercegroupbenefits.com/individualcoverage or call 800-387-5955 for more information on these policies, as well as to enroll/continue your benefits.

ABOUT PIERCE GROUP BENEFITS

Pierce Group Benefits is a leading full-service employee benefits administration and consulting agency serving employer groups across the Southeast. By leveraging market strength, exclusive partnerships, and industry expertise, we deliver trusted advice, products, and solutions that benefit employers and employees alike; delivered by one team and driven by one purpose — together we can do more.

IMPORTANT NOTE & DISCLAIMER

ELIGIBILITY REQUIREMENTS

CURRENT EMPLOYEE?

PLAN YEAR & EFFECTIVE DATES: ANNUAL ENROLLMENT DATES:

ELIGIBILITY

NEW HIRE?

www.PierceGroupBenefits.com/

OVERVIEW OF BENEFITS

*You will need to re-enroll in the Flexible Spending Accounts if you want them to continue next year. If you do not re-enroll, your contribution will stop effective .

Please

IMPORTANT NOTICES

When do my benefits start?

When do my deductions start?

Can I change my benefit elections outside of the enrollment period?

I have a pre-existing condition. Will I still be covered? Some policies may include a pre-existing condition clause. Please read your policy carefully for full details.

MID-YEAR EVENTS

Mid-Year Event

New Hire

Action Required

Make elections within 30 days of hire date. Documentation is required.

Marriage

Add your new spouse to your elections within 30 days of the marriage date. A copy of the marriage certificate must be presented.

Divorce

Birth or Adoption of a Child

Remove the former spouse within 30 days of the divorce. Proof of the divorce will be required. A copy of the divorce decree must be presented.

Result If Action Is Not Taken

You and your dependents are not eligible until the next Annual Enrollment period.

Dependent Aging Out

Your spouse is not eligible until the next Annual Enrollment period.

Remove or update dependent elections within 30 days of the dependent aging out. For more information and assistance, please call PGB Employee Services at 800-387-5955.

Benefits are not available for the divorced spouse and will be recouped if paid erroneously.

Death of a Spouse or Dependent

Remove the dependent from your elections within 30 days from the date of death. Death certificate must be presented.

The new dependent will not be covered until the next Annual Enrollment period.

Change in Spouse’s Employment or Coverage

Add or drop benefits from your elections within 30 days of the event date. A letter from the employer or insurance company must be presented.

You could pay a higher premium than required and you may be overpaying for coverage required.

You will not be able to make changes until the next Annual Enrollment period.

The examples included in this chart are not all-inclusive. Please speak to a Benefits Representative to learn more.

MID-YEAR EVENTS

Mid-Year Event

Part-Time to Full-Time or Vice Versa

Transferring Employers

Change your elections within 30 days from the employment status change to receive COBRA information or to enroll in benefits as a full-time employee. Documentation from the employer must be provided.

If you are transferring from one PGB client to another, some benefits may be eligible for transfer. Please call PGB Employee Services at 800-387-5955 for more information and assistance.

Benefits may not be available to you or your dependents if you wait to enroll in COBRA. Full-time employees will have to wait until the next Annual Enrollment period.

Loss of Government or Education Sponsored Health Coverage

Entitlement to Medicare or Medicaid

You may lose the opportunity to transfer benefits.

Non-FMLA Leave

If you, your spouse, or dependent becomes entitled to or loses coverage under Medicare or Medicaid, you may be able to change coverage under the accident or health plan.

You and your dependents are not eligible until the next Annual Enrollment period.

Retiring

You and your dependents are not eligible until the next Annual Enrollment period.

If you do not transfer your policies from payroll deduction to direct billing, Colonial Life will terminate your policies resulting in a loss of coverage.

The examples included in this chart are not all-inclusive. Please speak to a Benefits Representative to learn more.

ENROLLMENT INFORMATION

IN-PERSON & SELF-ENROLL

ANNUAL ENROLLMENT PERIOD:

BENEFIT ELECTION OPTIONS

YOU CAN MAKE THE FOLLOWING BENEFIT ELECTIONS DURING THE ANNUAL ENROLLMENT PERIOD:

+You will need to re-enroll in the Flexible Spending Accounts if you want them to continue each year.

ACCESS YOUR BENEFIT OPTIONS WHENEVER, WHEREVER

BENSELECT ENROLLMENT INSTRUCTIONS

Below is a series of instructions outlining the enrollment process. Please have the following information available before you begin:

• Username, pin, and enrollment website URL from this page

• Social security numbers of the spouse or any dependents you wish to enroll

• Dates of birth for the spouse and any dependents you wish to enroll

• Beneficiary names and social security numbers

HELPFUL TIPS

Enter your Username: Social Security Number with or without dashes (ex. 123-45-6789 or 123456789)

Enter your Pin: Last 4 numbers of your Social Security Number followed by last 2 numbers of your Date of Birth year (ex. 678970)

To login, visit: harmony.benselect.com/

The screen prompts you to create a NEW PIN.

Choose a security question and enter answer.

Confirm (or enter) an email address.

Click on ‘Save New PIN’ to continue to the enrollment welcome screen.

From the welcome screen click ‘Next’.

The screen shows ‘Personal Information’. Verify that the information is correct and enter the additional required information (marital status, work phone, e-mail address). Click ‘Next’.

BENSELECT ENROLLMENT INSTRUCTIONS

The screen allows you to add family members. It is only necessary to enter family member information if adding or including family members in your coverage. Click ‘Next’.

The screen shows ‘Benefit Summary’. Review your current benefits and make changes, and selections for the upcoming plan year.

Click ‘Sign & Submit’ once you have decided which benefits to enroll in.

Review your coverage. If any items are ‘Pending’, you will need to decide whether to enroll or decline this benefit.

Click ‘Next’ to review and electronically sign the authorization for your benefit elections.

Click ‘Download & Print’ to print a copy of your elections, or download and save the document. Please do not forget this important step! Click ‘Log Out’.

Review the confirmation, then if you are satisfied with your elections, enter your PIN and click ‘Sign Form’.

Colonial Life for Policyholders Portal

A faster, simpler way to manage your beneﬁts

THE PORTAL OFFERS YOU:

Faster service than calling/emailing

Conﬁrmation when a claim has been submitted

Simpliﬁed bill payment and management Answers to frequently asked questions and live chat assistance if you don’t see what you are looking for.

LEARN MORE

Colonial Life for Policyholders is an online portal created with you in mind. It’s the most convenient and efficient way to ﬁle a claim and manage your beneﬁts.

Here’s what you can do on Colonial Life for Policyholders:

File claims with a simple, guided form

Set up direct deposit for approved payments

BECOME A MEMBER TODAY:

View claim status or policy details anytime

Opt for instant alerts by email or text

Update your personal info & preferences

Go to ColonialLife.com/access to register. Click “create an account”, ﬁll out the required information and click Submit Enjoy faster service and improved beneﬁts awareness.

NEED TO FILE A CLAIM?

AFTER YOU FILE:

(Printed name of individual (Social Security (Signature) (Date Signed) subject to this disclosure) Number)

If applicable, I signed on behalf of the proposed insured as ____________________(indicate relationship). If legal Guardian, Power of Attorney Designee, or Conservator.

(Printed name of legal representative) (Signature of legal representative) (Date Signed)

ADDITIONAL BENEFITS

VIRGINIA RETIREMENT SYSTEM (VRS) LIFE INSURANCE

Questions about your employer paid and optional life insurance coverage can be submitted one of three ways:

By mail:

Securian Financial

PO Box 1193, Richmond, VA 23218-1193

By calling: 1-800-441-2258

Or by visiting their website: www.varetire.org/myvrs

VIRGINIA ASSOCIATION OF COUNTIES GROUP SELF INSURANCE RISK POOL (VACORP) SHORT AND LONG TERM DISABILITY

By calling: 1-844-404-2111

Or by visiting their website: www.vacorp.org/coverage/hybrid-disability

ADDITIONAL BENEFITS

VIRGINIA LOCAL DISABILITY PROGRAM (VLDP) SHORT AND LONG TERM DISABILITY - FOR HYBRID EMPLOYEES

Group Long Term Disability (LTD) insurance from Reed Group helps provide financial protection for insured members by promising to pay a monthly benefit in the event of a covered disability.

Please refer to the plan summary document and your employee handbook for specific plan details, eligibility definitions, limitations, and exclusions.

Questions about your VLDP Short and Long Term Disability can be submitted one of two ways:

By calling: 1-877-928-7021

Or by visiting their website: www.varetirement.org

REQUIRED HEALTH CARE NOTICES

Newborn and Mothers’ Health Protection Act

Women’s Health and Cancer Rights Act

Premium Assistance Under Medicaid and the Children’s Health Insurance Program (CHIP)

If you or your dependents are already enrolled in Medicaid or CHIP and you live in a State listed below, contact your State Medicaid or CHIP office to find out if premium assistance is available.

NOW or www.insurekidsnow.gov to find out how to apply. If you qualify, ask your state if it has a program that might help you pay the premiums for an employer sponsored plan.

REQUIRED HEALTH CARE NOTICES

ALABAMA - MEDICAID

Website: myalhipp.com

Phone: 1-855-692-5447

ALASKA - MEDICAID

The AK Health Insurance Premium Payment Program

Website: myakhipp.com

Phone: 1-866-251-4861

Email: CustomerService@MyAKHIPP.com

Medicaid Eligibility: dhss.alaska.gov/dpa/Pages/ medicaid/default.aspx

ARKANSAS - MEDICAID

Website: myarhipp.com

Phone: 1-855-MyARHIPP (855-692-7447)

CALIFORNIA - MEDICAID

Website: www.dhcs.ca.gov/services/Pages/ TPLRD_CAU_cont.aspx

Phone: 916-440-5676

COLORADO - HEALTH FIRST COLORADO (MEDICAID) & CHILD HEALTH PLAN PLUS (CHP+)

Health First Colorado Website: www.healthfirstcolorado.com

Health First Colorado Member Contact Center: 1-800-221-3943/State Relay 711

CHP+: www.colorado.gov/pacific/hcpf/childhealth-plan-plus

CHP+ Customer Service: 1-800-359-1991/State Relay 711

Health Insurance Buy-In Program (HIBI): www.colorado.gov/pacific/hcpf/health-insurancebuy-program

HIBI Customer Service: 1-855-692-6442

GEORGIA - MEDICAID

Website: medicaid.georgia.gov/health-insurance premium-payment-program-hipp

Phone: 678-564-1162, ext. 2131

INDIANA - MEDICAID

Healthy Indiana Plan for Low-Income

Adults 19-64

Website: www.in.gov/fssa/hip

Phone: 1-877-438-4479

All other Medicaid Website: www.in.gov/medicaid

Phone: 1-800-457-4584

IOWA - MEDICAID AND CHIP (HAWKI)

Medicaid Website: dhs.iowa.gov/ime/members

Medicaid Phone: 1-800-338-8366

Hawki Website: dhs.iowa.gov/Hawki

Hawki Phone: 1-800-257-8563

KANSAS - MEDICAID

Website: www.kdheks.gov/hcf/default.htm

Phone: 1-800-792-4884

KENTUCKY - MEDICAID

Kentucky Integrated Health Insurance

Premium Payment

Program (KI-HIPP) Website: chfs.ky.gov/agencies/dms/member/Pages/kihipp.aspx

Phone: 1-855-459-6328

Email: KIHIPP.PROGRAM@ky.gov

KCHIP Website: kidshealth.ky.gov/Pages/index.aspx

Phone: 1-877-524-4718

Kentucky Medicaid Website: chfs.ky.gov

LOUISIANA - MEDICAID

Website: www.medicaid.la.gov or www.ldh.la.gov/lahipp

Website: www.flmedicaidtplrecovery.com/flmedicaidtplrecovery.com/hipp/index.html

Phone: 1-877-357-3268 FLORIDA - MEDICAID

Phone: 1-888-342-6207 (Medicaid hotline) or 1-855-618-5488 (LaHIPP)

REQUIRED HEALTH CARE NOTICES

MAINE - MEDICAID

Website: www.maine.gov/dhhs/ofi/public assistance/index.html

Phone: 1-800-442-6003

TTY: Maine Relay 711

MASSACHUSETTS

- MEDICAID AND CHIP

Website: www.mass.gov/eohhs/gov/departments/ masshealth

Phone: 1-800-862-4840

MINNESOTA - MEDICAID

Phone: 1-800-657-3739

KANSAS - MEDICAID

Website: www.kdheks.gov/hcf/default.htm

Phone: 1-800-792-4884

MISSOURI - MEDICAID

Website: www.dss.mo.gov/mhd/participants/ pages/hipp.htm

Phone: 573-751-2005

MONTANA - MEDICAID

Website: dphhs.mt.gov/MontanaHealthcarePrograms/HIPP

Phone: 1-800-694-3084

NEBRASKA - MEDICAID

Website: www.ACCESSNebraska.ne.gov

Phone: 1-855-632-7633

Lincoln: 402-473-7000

Omaha: 402-595-1178

NEVADA - MEDICAID

Medicaid Website: dhcfp.nv.gov

Medicaid Phone: 1-800-992-0900

NEW HAMPSHIRE - MEDICAID

Website: www.dhhs.nh.gov/oii/hipp.htm

Phone: 603-271-5218

Toll free number for the HIPP program: 1-800-852-3345, ext. 5218

NEW JERSEY - MEDICAID AND CHIP

Medicaid Website: www.state.nj.us/humanservices/dmahs/clients/medicaid

Medicaid Phone: 609-631-2392

CHIP Website: www.njfamilycare.org/index.html

CHIP Phone: 1-800-701-0710

NEW YORK - MEDICAID

Website: www.health.ny.gov/health_care/ medicaid

Phone: 1-800-541-2831

NORTH CAROLINA - MEDICAID

Website: medicaid.ncdhhs.gov

Phone: 919-855-4100

NORTH DAKOTA - MEDICAID

Website: www.nd.gov/dhs/services/medicalserv/medicaid

Phone: 1-844-854-4825

OKLAHOMA - MEDICAID & CHIP

Website: www.insureoklahoma.org

Phone: 1-888-365-3742

OREGON - MEDICAID & CHIP

Website: healthcare.oregon.gov/Pages/index.aspx

Phone: 1-800-699-9075

REQUIRED HEALTH CARE NOTICES

PENNSYLVANIA - MEDICAID

Website: www.dhs.pa.gov/providers/Providers/ Pages/Medical/HIPP-Program.aspx

Phone: 1-800-692-7462

RHODE ISLAND - MEDICAID AND CHIP

Website: www.eohhs.ri.gov

Phone: 1-855-697-4347 or 401-462-0311

(Direct RIte Share Line)

SOUTH CAROLINA - MEDICAID

Website: www.scdhhs.gov

Phone: 1-888-549-0820

SOUTH DAKOTA - MEDICAID

Website: dss.sd.gov

Phone: 1-888-828-0059

TEXAS - MEDICAID

Website: gethipptexas.com

Phone: 1-800-440-0493

UTAH - MEDICAID

Medicaid Website: medicaid.utah.gov

CHIP Website: health.utah.gov/chip Phone: 1-877-543-7669

VERMONT - MEDICAID

Website: www.greenmountaincare.org Phone: 1-800-250-8427

VIRGINIA - MEDICAID AND CHIP

Website: www.coverva.org/hipp

Medicaid Phone: 1-800-432-5924

CHIP Phone: 1-855-242-8282

WASHINGTON - MEDICAID

Website: www.hca.wa.gov Phone: 1-800-562-3022

WEST VIRGINIA - MEDICAID

Website: mywvhipp.com

Toll-free phone: 1-855-MyWVHIPP (1-855-699-8447)

WISCONSIN - MEDICAID AND CHIP

Website: www.dhs.wisconsin.gov/badgercareplus/p-10095.htm Phone: 1-800-362-3002

WYOMING - MEDICAID

Website: wyequalitycare.acs-inc.com Phone: 307-777-7531

REQUIRED HEALTH CARE NOTICES

To see if any other states have added a premium assistance program since July 31, 2020, or for more information on special enrollment rights, contact either:

U.S. Department of Labor

Employee Benefits Security Administration www.dol.gov/agencies/ebsa 1-866-444-EBSA (3272)

Paperwork Reduction Act Statement

U.S. Department of Health and Human Services Centers for Medicare & Medicaid Services www.cms.hhs.gov 1-877-267-2323, Menu Option 4, Ext. 61565

COBRA CONTINUATION OF COVERAGE

If you’re an employee, you’ll become a qualified beneficiary if you lose your coverage under the Plan because of the following qualifying events:

• Your hours of employment are reduced, or

• Your employment ends for any reason other than your gross misconduct.

• If you’re the spouse of an employee, you’ll become a qualified beneficiary if you lose your coverage under the Plan because of the following qualifying events:

• Your spouse dies;

• Your spouse’s hours of employment are reduced;

• Your spouse’s employment ends for any reason other than his or her gross misconduct;

• Your spouse becomes entitled to Medicare benefits (under Part

A, Part B, or both); or

• The parent-employee dies;

• The parent-employee’s hours of employment are reduced;

• The parent-employee’s employment ends for any reason other than his or her gross misconduct;

• The parent-employee becomes entitled to Medicare benefits (Part A, Part B, or both);

• The parents become divorced or legally separated; or

• The child stops being eligible for coverage under the Plan as a “dependent child.”

Sometimes, filing a proceeding in bankruptcy under title 11 of the United States Code can be a qualifying event. If a proceeding in bankruptcy is filed with respect to and that bankruptcy results in the loss of coverage of any retired employee covered under the Plan, the retired employee will become a qualified beneficiary. The retired employee’s spouse, surviving spouse, and dependent children will also become qualified beneficiaries if bankruptcy results in the loss of their coverage under the Plan.

When is COBRA continuation coverage available?

• The end of employment or reduction of hours of employment;

• Death of the employee;

• The employee’s becoming entitled to Medicare benefits (under Part A, Part B, or both).

For all other qualifying events (divorce or legal separation of the employee and spouse or a dependent child’s losing eligibility for coverage as a dependent child), you must notify the Plan Administrator within 60 days after the qualifying event occurs. You must provide this notice to: Applicable documentation will be required i.e. court order, certificate of coverage etc.

How is COBRA continuation coverage provided?

COBRA continuation coverage is a temporary continuation of coverage that generally lasts for 18 months due to employment termination or reduction of hours of work. Certain qualifying events, or a second qualifying event during the initial period of coverage, may permit a beneficiary to receive a maximum of 36 months of

coverage.

COBRA CONTINUATION OF COVERAGE

There are also ways in which this 18-month period of COBRA continuation coverage can be extended:

• The month after your employment ends; or

• The month after group health plan coverage based on current employment ends.

of Medicare after the date of the election of COBRA coverage. If you are enrolled in both COBRA continuation coverage and Medicare, Medicare will generally pay first (primary payer) and COBRA continuation coverage will pay second. Certain plans may pay as if secondary to Medicare, even if you are not enrolled in Medicare.

For more information visit https://www.medicare.gov/medicare-and-you.

Plan Contact Information

Health, Dental, & Vision COBRA Administration

Phone: (

Henry County

Attn: Michelle Via

3300 Kings Mountain Road

Martinsville, CCA 24112

mvia@co.henry.va.us

Henry-Martinsville Social Services

Attn: Shamera Hairston

20 Progress Drive

Martinsville, VA 24115

Shamera.Hairston@dss.virginia.gov

PRIVACY NOTICES

Non Public Information (NPI)

When other companies help us conduct business, we expect them to follow applicable privacy laws.

We do not authorize them to use or share NPI except when necessary to conduct the work they are performing for us or to meet regulatory or other governmental requirements.

If we disagree with you, we will tell you we are not going to make the correction, We will give the reason(s) for our refusal. We will also tell you that you may submit a statement to us.

Your statement should include the NPI you believe is correct. It should also include the reasons(s) why you disagree with our decision not to correct the NPI

Disclosure Notice Concerning The Medical Information Bureau

CONTINUATION OF COVERAGE

We are committed to being there for you and your family at every stage of life. Pierce Group Benefits makes it easy to stay protected!

SUPPLEMENTAL/VOLUNTARY POLICIES

TRANSFERRING EMPLOYERS?

If you are transferring from a current PGB client to another, some benefits may be eligible for transfer. Please call Employee Services at 800-387-5955 for assistance.

Please visit www.piercegroupbenefits.com/individualcoverage or call 800-387-5955 for more information on these policies, as well as to enroll/continue your benefits.

ABOUT PIERCE GROUP BENEFITS

IMPORTANT NOTE & DISCLAIMER

ELIGIBILITY REQUIREMENTS

CURRENT EMPLOYEE?

PLAN YEAR & EFFECTIVE DATES: ANNUAL ENROLLMENT DATES:

ELIGIBILITY

NEW HIRE?

www.PierceGroupBenefits.com/

OVERVIEW OF BENEFITS

*You will need to re-enroll in the Flexible Spending Accounts if you want them to continue next year. If you do not re-enroll, your contribution will stop effective .

IMPORTANT NOTICES

When do my benefits start?

When do my deductions start?

Can I change my benefit elections outside of the enrollment period?

I have a pre-existing condition. Will I still be covered? Some policies may include a pre-existing condition clause. Please read your policy carefully for full details.

MID-YEAR EVENTS

Mid-Year Event

New Hire

Action Required

Make elections within 30 days of hire date. Documentation is required.

Marriage

Add your new spouse to your elections within 30 days of the marriage date. A copy of the marriage certificate must be presented.

Divorce

Birth or Adoption of a Child

Remove the former spouse within 30 days of the divorce. Proof of the divorce will be required. A copy of the divorce decree must be presented.

Result If Action Is Not Taken

You and your dependents are not eligible until the next Annual Enrollment period.

Dependent Aging Out

Your spouse is not eligible until the next Annual Enrollment period.

Remove or update dependent elections within 30 days of the dependent aging out. For more information and assistance, please call PGB Employee Services at 800-387-5955.

Benefits are not available for the divorced spouse and will be recouped if paid erroneously.

Death of a Spouse or Dependent

Remove the dependent from your elections within 30 days from the date of death. Death certificate must be presented.

The new dependent will not be covered until the next Annual Enrollment period.

Change in Spouse’s Employment or Coverage

Add or drop benefits from your elections within 30 days of the event date. A letter from the employer or insurance company must be presented.

You could pay a higher premium than required and you may be overpaying for coverage required.

You will not be able to make changes until the next Annual Enrollment period.

The examples included in this chart are not all-inclusive. Please speak to a Benefits Representative to learn more.

MID-YEAR EVENTS

Mid-Year Event

Part-Time to Full-Time or Vice Versa

Transferring Employers

Change your elections within 30 days from the employment status change to receive COBRA information or to enroll in benefits as a full-time employee. Documentation from the employer must be provided.

If you are transferring from one PGB client to another, some benefits may be eligible for transfer. Please call PGB Employee Services at 800-387-5955 for more information and assistance.

Benefits may not be available to you or your dependents if you wait to enroll in COBRA. Full-time employees will have to wait until the next Annual Enrollment period.

Loss of Government or Education Sponsored Health Coverage

Entitlement to Medicare or Medicaid

You may lose the opportunity to transfer benefits.

Non-FMLA Leave

If you, your spouse, or dependent becomes entitled to or loses coverage under Medicare or Medicaid, you may be able to change coverage under the accident or health plan.

You and your dependents are not eligible until the next Annual Enrollment period.

Retiring

You and your dependents are not eligible until the next Annual Enrollment period.

If you do not transfer your policies from payroll deduction to direct billing, Colonial Life will terminate your policies resulting in a loss of coverage.

The examples included in this chart are not all-inclusive. Please speak to a Benefits Representative to learn more.

ENROLLMENT INFORMATION

IN-PERSON & SELF-ENROLL

ANNUAL ENROLLMENT PERIOD:

BENEFIT ELECTION OPTIONS

YOU CAN MAKE THE FOLLOWING BENEFIT ELECTIONS DURING THE ANNUAL ENROLLMENT PERIOD:

+You will need to re-enroll in the Flexible Spending Accounts if you want them to continue each year.

ACCESS YOUR BENEFIT OPTIONS WHENEVER, WHEREVER

BENSELECT ENROLLMENT INSTRUCTIONS

Below is a series of instructions outlining the enrollment process. Please have the following information available before you begin:

• Username, pin, and enrollment website URL from this page

• Social security numbers of the spouse or any dependents you wish to enroll

• Dates of birth for the spouse and any dependents you wish to enroll

• Beneficiary names and social security numbers

HELPFUL TIPS

Enter your Username: Social Security Number with or without dashes (ex. 123-45-6789 or 123456789)

Enter your Pin: Last 4 numbers of your Social Security Number followed by last 2 numbers of your Date of Birth year (ex. 678970)

To login, visit: harmony.benselect.com/

The screen prompts you to create a NEW PIN.

Choose a security question and enter answer.

Confirm (or enter) an email address.

Click on ‘Save New PIN’ to continue to the enrollment welcome screen.

From the welcome screen click ‘Next’.

The screen shows ‘Personal Information’. Verify that the information is correct and enter the additional required information (marital status, work phone, e-mail address). Click ‘Next’.

BENSELECT ENROLLMENT INSTRUCTIONS

The screen allows you to add family members. It is only necessary to enter family member information if adding or including family members in your coverage. Click ‘Next’.

The screen shows ‘Benefit Summary’. Review your current benefits and make changes, and selections for the upcoming plan year.

Click ‘Sign & Submit’ once you have decided which benefits to enroll in.

Review your coverage. If any items are ‘Pending’, you will need to decide whether to enroll or decline this benefit.

Click ‘Next’ to review and electronically sign the authorization for your benefit elections.

Click ‘Download & Print’ to print a copy of your elections, or download and save the document. Please do not forget this important step! Click ‘Log Out’.

Review the confirmation, then if you are satisfied with your elections, enter your PIN and click ‘Sign Form’.

Colonial Life for Policyholders Portal

A faster, simpler way to manage your beneﬁts

THE PORTAL OFFERS YOU:

Faster service than calling/emailing

Conﬁrmation when a claim has been submitted

Simpliﬁed bill payment and management Answers to frequently asked questions and live chat assistance if you don’t see what you are looking for.

LEARN MORE

Colonial Life for Policyholders is an online portal created with you in mind. It’s the most convenient and efficient way to ﬁle a claim and manage your beneﬁts.

Here’s what you can do on Colonial Life for Policyholders:

File claims with a simple, guided form

Set up direct deposit for approved payments

BECOME A MEMBER TODAY:

View claim status or policy details anytime

Opt for instant alerts by email or text

Update your personal info & preferences

Go to ColonialLife.com/access to register. Click “create an account”, ﬁll out the required information and click Submit Enjoy faster service and improved beneﬁts awareness.

NEED TO FILE A CLAIM?

AFTER YOU FILE:

(Printed name of individual (Social Security (Signature) (Date Signed) subject to this disclosure) Number)

If applicable, I signed on behalf of the proposed insured as ____________________(indicate relationship). If legal Guardian, Power of Attorney Designee, or Conservator.

(Printed name of legal representative) (Signature of legal representative) (Date Signed)

ADDITIONAL BENEFITS

VIRGINIA RETIREMENT SYSTEM (VRS) LIFE INSURANCE

Questions about your employer paid and optional life insurance coverage can be submitted one of three ways:

By mail:

Securian Financial

PO Box 1193, Richmond, VA 23218-1193

By calling: 1-800-441-2258

Or by visiting their website: www.varetire.org/myvrs

VIRGINIA ASSOCIATION OF COUNTIES GROUP SELF INSURANCE RISK POOL (VACORP) SHORT AND LONG TERM DISABILITY

By calling: 1-844-404-2111

Or by visiting their website: www.vacorp.org/coverage/hybrid-disability

ADDITIONAL BENEFITS

VIRGINIA LOCAL DISABILITY PROGRAM (VLDP) SHORT AND LONG TERM DISABILITY - FOR HYBRID EMPLOYEES

Group Long Term Disability (LTD) insurance from Reed Group helps provide financial protection for insured members by promising to pay a monthly benefit in the event of a covered disability.

Please refer to the plan summary document and your employee handbook for specific plan details, eligibility definitions, limitations, and exclusions.

Questions about your VLDP Short and Long Term Disability can be submitted one of two ways:

By calling: 1-877-928-7021

Or by visiting their website: www.varetirement.org

REQUIRED HEALTH CARE NOTICES

Newborn and Mothers’ Health Protection Act

Women’s Health and Cancer Rights Act

Premium Assistance Under Medicaid and the Children’s Health Insurance Program (CHIP)

If you or your dependents are already enrolled in Medicaid or CHIP and you live in a State listed below, contact your State Medicaid or CHIP office to find out if premium assistance is available.

NOW or www.insurekidsnow.gov to find out how to apply. If you qualify, ask your state if it has a program that might help you pay the premiums for an employer sponsored plan.

REQUIRED HEALTH CARE NOTICES

ALABAMA - MEDICAID

Website: myalhipp.com

Phone: 1-855-692-5447

ALASKA - MEDICAID

The AK Health Insurance Premium Payment Program

Website: myakhipp.com

Phone: 1-866-251-4861

Email: CustomerService@MyAKHIPP.com

Medicaid Eligibility: dhss.alaska.gov/dpa/Pages/ medicaid/default.aspx

ARKANSAS - MEDICAID

Website: myarhipp.com

Phone: 1-855-MyARHIPP (855-692-7447)

CALIFORNIA - MEDICAID

Website: www.dhcs.ca.gov/services/Pages/ TPLRD_CAU_cont.aspx

Phone: 916-440-5676

COLORADO - HEALTH FIRST COLORADO (MEDICAID) & CHILD HEALTH PLAN PLUS (CHP+)

Health First Colorado Website: www.healthfirstcolorado.com

Health First Colorado Member Contact Center: 1-800-221-3943/State Relay 711

CHP+: www.colorado.gov/pacific/hcpf/childhealth-plan-plus

CHP+ Customer Service: 1-800-359-1991/State Relay 711

Health Insurance Buy-In Program (HIBI): www.colorado.gov/pacific/hcpf/health-insurancebuy-program

HIBI Customer Service: 1-855-692-6442

GEORGIA - MEDICAID

Website: medicaid.georgia.gov/health-insurance premium-payment-program-hipp

Phone: 678-564-1162, ext. 2131

INDIANA - MEDICAID

Healthy Indiana Plan for Low-Income

Adults 19-64

Website: www.in.gov/fssa/hip

Phone: 1-877-438-4479

All other Medicaid Website: www.in.gov/medicaid

Phone: 1-800-457-4584

IOWA - MEDICAID AND CHIP (HAWKI)

Medicaid Website: dhs.iowa.gov/ime/members

Medicaid Phone: 1-800-338-8366

Hawki Website: dhs.iowa.gov/Hawki

Hawki Phone: 1-800-257-8563

KANSAS - MEDICAID

Website: www.kdheks.gov/hcf/default.htm

Phone: 1-800-792-4884

KENTUCKY - MEDICAID

Kentucky Integrated Health Insurance

Premium Payment

Program (KI-HIPP) Website: chfs.ky.gov/agencies/dms/member/Pages/kihipp.aspx

Phone: 1-855-459-6328

Email: KIHIPP.PROGRAM@ky.gov

KCHIP Website: kidshealth.ky.gov/Pages/index.aspx

Phone: 1-877-524-4718

Kentucky Medicaid Website: chfs.ky.gov

LOUISIANA - MEDICAID

Website: www.medicaid.la.gov or www.ldh.la.gov/lahipp

Website: www.flmedicaidtplrecovery.com/flmedicaidtplrecovery.com/hipp/index.html

Phone: 1-877-357-3268 FLORIDA - MEDICAID

Phone: 1-888-342-6207 (Medicaid hotline) or 1-855-618-5488 (LaHIPP)

REQUIRED HEALTH CARE NOTICES

MAINE - MEDICAID

Website: www.maine.gov/dhhs/ofi/public assistance/index.html

Phone: 1-800-442-6003

TTY: Maine Relay 711

MASSACHUSETTS

- MEDICAID AND CHIP

Website: www.mass.gov/eohhs/gov/departments/ masshealth

Phone: 1-800-862-4840

MINNESOTA - MEDICAID

Phone: 1-800-657-3739

KANSAS - MEDICAID

Website: www.kdheks.gov/hcf/default.htm

Phone: 1-800-792-4884

MISSOURI - MEDICAID

Website: www.dss.mo.gov/mhd/participants/ pages/hipp.htm

Phone: 573-751-2005

MONTANA - MEDICAID

Website: dphhs.mt.gov/MontanaHealthcarePrograms/HIPP

Phone: 1-800-694-3084

NEBRASKA - MEDICAID

Website: www.ACCESSNebraska.ne.gov

Phone: 1-855-632-7633

Lincoln: 402-473-7000

Omaha: 402-595-1178

NEVADA - MEDICAID

Medicaid Website: dhcfp.nv.gov

Medicaid Phone: 1-800-992-0900

NEW HAMPSHIRE - MEDICAID

Website: www.dhhs.nh.gov/oii/hipp.htm

Phone: 603-271-5218

Toll free number for the HIPP program: 1-800-852-3345, ext. 5218

NEW JERSEY - MEDICAID AND CHIP

Medicaid Website: www.state.nj.us/humanservices/dmahs/clients/medicaid

Medicaid Phone: 609-631-2392

CHIP Website: www.njfamilycare.org/index.html

CHIP Phone: 1-800-701-0710

NEW YORK - MEDICAID

Website: www.health.ny.gov/health_care/ medicaid

Phone: 1-800-541-2831

NORTH CAROLINA - MEDICAID

Website: medicaid.ncdhhs.gov

Phone: 919-855-4100

NORTH DAKOTA - MEDICAID

Website: www.nd.gov/dhs/services/medicalserv/medicaid

Phone: 1-844-854-4825

OKLAHOMA - MEDICAID & CHIP

Website: www.insureoklahoma.org

Phone: 1-888-365-3742

OREGON - MEDICAID & CHIP

Website: healthcare.oregon.gov/Pages/index.aspx

Phone: 1-800-699-9075

REQUIRED HEALTH CARE NOTICES

PENNSYLVANIA - MEDICAID

Website: www.dhs.pa.gov/providers/Providers/ Pages/Medical/HIPP-Program.aspx

Phone: 1-800-692-7462

RHODE ISLAND - MEDICAID AND CHIP

Website: www.eohhs.ri.gov

Phone: 1-855-697-4347 or 401-462-0311

(Direct RIte Share Line)

SOUTH CAROLINA - MEDICAID

Website: www.scdhhs.gov

Phone: 1-888-549-0820

SOUTH DAKOTA - MEDICAID

Website: dss.sd.gov

Phone: 1-888-828-0059

TEXAS - MEDICAID

Website: gethipptexas.com

Phone: 1-800-440-0493

UTAH - MEDICAID

Medicaid Website: medicaid.utah.gov

CHIP Website: health.utah.gov/chip Phone: 1-877-543-7669

VERMONT - MEDICAID

Website: www.greenmountaincare.org Phone: 1-800-250-8427

VIRGINIA - MEDICAID AND CHIP

Website: www.coverva.org/hipp

Medicaid Phone: 1-800-432-5924

CHIP Phone: 1-855-242-8282

WASHINGTON - MEDICAID

Website: www.hca.wa.gov Phone: 1-800-562-3022

WEST VIRGINIA - MEDICAID

Website: mywvhipp.com

Toll-free phone: 1-855-MyWVHIPP (1-855-699-8447)

WISCONSIN - MEDICAID AND CHIP

Website: www.dhs.wisconsin.gov/badgercareplus/p-10095.htm Phone: 1-800-362-3002

WYOMING - MEDICAID

Website: wyequalitycare.acs-inc.com Phone: 307-777-7531

REQUIRED HEALTH CARE NOTICES

To see if any other states have added a premium assistance program since July 31, 2020, or for more information on special enrollment rights, contact either:

U.S. Department of Labor

Employee Benefits Security Administration www.dol.gov/agencies/ebsa 1-866-444-EBSA (3272)

Paperwork Reduction Act Statement

U.S. Department of Health and Human Services Centers for Medicare & Medicaid Services www.cms.hhs.gov 1-877-267-2323, Menu Option 4, Ext. 61565

COBRA CONTINUATION OF COVERAGE

If you’re an employee, you’ll become a qualified beneficiary if you lose your coverage under the Plan because of the following qualifying events:

• Your hours of employment are reduced, or

• Your employment ends for any reason other than your gross misconduct.

• If you’re the spouse of an employee, you’ll become a qualified beneficiary if you lose your coverage under the Plan because of the following qualifying events:

• Your spouse dies;

• Your spouse’s hours of employment are reduced;

• Your spouse’s employment ends for any reason other than his or her gross misconduct;

• Your spouse becomes entitled to Medicare benefits (under Part

A, Part B, or both); or

• The parent-employee dies;

• The parent-employee’s hours of employment are reduced;

• The parent-employee’s employment ends for any reason other than his or her gross misconduct;

• The parent-employee becomes entitled to Medicare benefits (Part A, Part B, or both);

• The parents become divorced or legally separated; or

• The child stops being eligible for coverage under the Plan as a “dependent child.”

When is COBRA continuation coverage available?

• The end of employment or reduction of hours of employment;

• Death of the employee;

• The employee’s becoming entitled to Medicare benefits (under Part A, Part B, or both).

For all other qualifying events (divorce or legal separation of the employee and spouse or a dependent child’s losing eligibility for coverage as a dependent child), you must notify the Plan Administrator within 60 days after the qualifying event occurs. You must provide this notice to: Applicable documentation will be required i.e. court order, certificate of coverage etc.

How is COBRA continuation coverage provided?

coverage.

COBRA CONTINUATION OF COVERAGE

There are also ways in which this 18-month period of COBRA continuation coverage can be extended:

• The month after your employment ends; or

• The month after group health plan coverage based on current employment ends.

For more information visit https://www.medicare.gov/medicare-and-you.

Plan Contact Information

Health, Dental, & Vision COBRA Administration

Phone: (

Henry County

Attn: Michelle Via

3300 Kings Mountain Road

Martinsville, CCA 24112

mvia@co.henry.va.us

Henry-Martinsville Social Services

Attn: Shamera Hairston

20 Progress Drive

Martinsville, VA 24115

Shamera.Hairston@dss.virginia.gov

PRIVACY NOTICES

Non Public Information (NPI)

When other companies help us conduct business, we expect them to follow applicable privacy laws.

We do not authorize them to use or share NPI except when necessary to conduct the work they are performing for us or to meet regulatory or other governmental requirements.

If we disagree with you, we will tell you we are not going to make the correction, We will give the reason(s) for our refusal. We will also tell you that you may submit a statement to us.

Your statement should include the NPI you believe is correct. It should also include the reasons(s) why you disagree with our decision not to correct the NPI

Disclosure Notice Concerning The Medical Information Bureau

CONTINUATION OF COVERAGE

We are committed to being there for you and your family at every stage of life. Pierce Group Benefits makes it easy to stay protected!

SUPPLEMENTAL/VOLUNTARY POLICIES

TRANSFERRING EMPLOYERS?

If you are transferring from a current PGB client to another, some benefits may be eligible for transfer. Please call Employee Services at 800-387-5955 for assistance.

Please visit www.piercegroupbenefits.com/individualcoverage or call 800-387-5955 for more information on these policies, as well as to enroll/continue your benefits.

ABOUT PIERCE GROUP BENEFITS

IMPORTANT NOTE & DISCLAIMER

ELIGIBILITY REQUIREMENTS

CURRENT EMPLOYEE?

PLAN YEAR & EFFECTIVE DATES: ANNUAL ENROLLMENT DATES:

ELIGIBILITY

NEW HIRE?

www.PierceGroupBenefits.com/

OVERVIEW OF BENEFITS

*You will need to re-enroll in the Flexible Spending Accounts if you want them to continue next year. If you do not re-enroll, your contribution will stop effective .

IMPORTANT NOTICES

When do my benefits start?

When do my deductions start?

Can I change my benefit elections outside of the enrollment period?

I have a pre-existing condition. Will I still be covered? Some policies may include a pre-existing condition clause. Please read your policy carefully for full details.

MID-YEAR EVENTS

Mid-Year Event

New Hire

Action Required

Make elections within 30 days of hire date. Documentation is required.

Marriage

Add your new spouse to your elections within 30 days of the marriage date. A copy of the marriage certificate must be presented.

Divorce

Birth or Adoption of a Child

Remove the former spouse within 30 days of the divorce. Proof of the divorce will be required. A copy of the divorce decree must be presented.

Result If Action Is Not Taken

You and your dependents are not eligible until the next Annual Enrollment period.

Dependent Aging Out

Your spouse is not eligible until the next Annual Enrollment period.

Remove or update dependent elections within 30 days of the dependent aging out. For more information and assistance, please call PGB Employee Services at 800-387-5955.

Benefits are not available for the divorced spouse and will be recouped if paid erroneously.

Death of a Spouse or Dependent

Remove the dependent from your elections within 30 days from the date of death. Death certificate must be presented.

The new dependent will not be covered until the next Annual Enrollment period.

Change in Spouse’s Employment or Coverage

Add or drop benefits from your elections within 30 days of the event date. A letter from the employer or insurance company must be presented.

You could pay a higher premium than required and you may be overpaying for coverage required.

You will not be able to make changes until the next Annual Enrollment period.

The examples included in this chart are not all-inclusive. Please speak to a Benefits Representative to learn more.

MID-YEAR EVENTS

Mid-Year Event

Part-Time to Full-Time or Vice Versa

Transferring Employers

Change your elections within 30 days from the employment status change to receive COBRA information or to enroll in benefits as a full-time employee. Documentation from the employer must be provided.

If you are transferring from one PGB client to another, some benefits may be eligible for transfer. Please call PGB Employee Services at 800-387-5955 for more information and assistance.

Benefits may not be available to you or your dependents if you wait to enroll in COBRA. Full-time employees will have to wait until the next Annual Enrollment period.

Loss of Government or Education Sponsored Health Coverage

Entitlement to Medicare or Medicaid

You may lose the opportunity to transfer benefits.

Non-FMLA Leave

If you, your spouse, or dependent becomes entitled to or loses coverage under Medicare or Medicaid, you may be able to change coverage under the accident or health plan.

You and your dependents are not eligible until the next Annual Enrollment period.

Retiring

You and your dependents are not eligible until the next Annual Enrollment period.

If you do not transfer your policies from payroll deduction to direct billing, Colonial Life will terminate your policies resulting in a loss of coverage.

The examples included in this chart are not all-inclusive. Please speak to a Benefits Representative to learn more.

ENROLLMENT INFORMATION

IN-PERSON & SELF-ENROLL

ANNUAL ENROLLMENT PERIOD:

BENEFIT ELECTION OPTIONS

YOU CAN MAKE THE FOLLOWING BENEFIT ELECTIONS DURING THE ANNUAL ENROLLMENT PERIOD:

+You will need to re-enroll in the Flexible Spending Accounts if you want them to continue each year.

ACCESS YOUR BENEFIT OPTIONS WHENEVER, WHEREVER

BENSELECT ENROLLMENT INSTRUCTIONS

Below is a series of instructions outlining the enrollment process. Please have the following information available before you begin:

• Username, pin, and enrollment website URL from this page

• Social security numbers of the spouse or any dependents you wish to enroll

• Dates of birth for the spouse and any dependents you wish to enroll

• Beneficiary names and social security numbers

HELPFUL TIPS

Enter your Username: Social Security Number with or without dashes (ex. 123-45-6789 or 123456789)

Enter your Pin: Last 4 numbers of your Social Security Number followed by last 2 numbers of your Date of Birth year (ex. 678970)

To login, visit: harmony.benselect.com/

The screen prompts you to create a NEW PIN.

Choose a security question and enter answer.

Confirm (or enter) an email address.

Click on ‘Save New PIN’ to continue to the enrollment welcome screen.

From the welcome screen click ‘Next’.

The screen shows ‘Personal Information’. Verify that the information is correct and enter the additional required information (marital status, work phone, e-mail address). Click ‘Next’.

BENSELECT ENROLLMENT INSTRUCTIONS

The screen allows you to add family members. It is only necessary to enter family member information if adding or including family members in your coverage. Click ‘Next’.

The screen shows ‘Benefit Summary’. Review your current benefits and make changes, and selections for the upcoming plan year.

Click ‘Sign & Submit’ once you have decided which benefits to enroll in.

Review your coverage. If any items are ‘Pending’, you will need to decide whether to enroll or decline this benefit.

Click ‘Next’ to review and electronically sign the authorization for your benefit elections.

Click ‘Download & Print’ to print a copy of your elections, or download and save the document. Please do not forget this important step! Click ‘Log Out’.

Review the confirmation, then if you are satisfied with your elections, enter your PIN and click ‘Sign Form’.

Colonial Life for Policyholders Portal

A faster, simpler way to manage your beneﬁts

THE PORTAL OFFERS YOU:

Faster service than calling/emailing

Conﬁrmation when a claim has been submitted

Simpliﬁed bill payment and management Answers to frequently asked questions and live chat assistance if you don’t see what you are looking for.

LEARN MORE

Colonial Life for Policyholders is an online portal created with you in mind. It’s the most convenient and efficient way to ﬁle a claim and manage your beneﬁts.

Here’s what you can do on Colonial Life for Policyholders:

File claims with a simple, guided form

Set up direct deposit for approved payments

BECOME A MEMBER TODAY:

View claim status or policy details anytime

Opt for instant alerts by email or text

Update your personal info & preferences

Go to ColonialLife.com/access to register. Click “create an account”, ﬁll out the required information and click Submit Enjoy faster service and improved beneﬁts awareness.

NEED TO FILE A CLAIM?

AFTER YOU FILE:

(Printed name of individual (Social Security (Signature) (Date Signed) subject to this disclosure) Number)

If applicable, I signed on behalf of the proposed insured as ____________________(indicate relationship). If legal Guardian, Power of Attorney Designee, or Conservator.

(Printed name of legal representative) (Signature of legal representative) (Date Signed)

ADDITIONAL BENEFITS

VIRGINIA RETIREMENT SYSTEM (VRS) LIFE INSURANCE

Questions about your employer paid and optional life insurance coverage can be submitted one of three ways:

By mail:

Securian Financial

PO Box 1193, Richmond, VA 23218-1193

By calling: 1-800-441-2258

Or by visiting their website: www.varetire.org/myvrs

VIRGINIA ASSOCIATION OF COUNTIES GROUP SELF INSURANCE RISK POOL (VACORP) SHORT AND LONG TERM DISABILITY

By calling: 1-844-404-2111

Or by visiting their website: www.vacorp.org/coverage/hybrid-disability

ADDITIONAL BENEFITS

VIRGINIA LOCAL DISABILITY PROGRAM (VLDP) SHORT AND LONG TERM DISABILITY - FOR HYBRID EMPLOYEES

Group Long Term Disability (LTD) insurance from Reed Group helps provide financial protection for insured members by promising to pay a monthly benefit in the event of a covered disability.

Please refer to the plan summary document and your employee handbook for specific plan details, eligibility definitions, limitations, and exclusions.

Questions about your VLDP Short and Long Term Disability can be submitted one of two ways:

By calling: 1-877-928-7021

Or by visiting their website: www.varetirement.org

REQUIRED HEALTH CARE NOTICES

Newborn and Mothers’ Health Protection Act

Women’s Health and Cancer Rights Act

Premium Assistance Under Medicaid and the Children’s Health Insurance Program (CHIP)

If you or your dependents are already enrolled in Medicaid or CHIP and you live in a State listed below, contact your State Medicaid or CHIP office to find out if premium assistance is available.

NOW or www.insurekidsnow.gov to find out how to apply. If you qualify, ask your state if it has a program that might help you pay the premiums for an employer sponsored plan.

REQUIRED HEALTH CARE NOTICES

ALABAMA - MEDICAID

Website: myalhipp.com

Phone: 1-855-692-5447

ALASKA - MEDICAID

The AK Health Insurance Premium Payment Program

Website: myakhipp.com

Phone: 1-866-251-4861

Email: CustomerService@MyAKHIPP.com

Medicaid Eligibility: dhss.alaska.gov/dpa/Pages/ medicaid/default.aspx

ARKANSAS - MEDICAID

Website: myarhipp.com

Phone: 1-855-MyARHIPP (855-692-7447)

CALIFORNIA - MEDICAID

Website: www.dhcs.ca.gov/services/Pages/ TPLRD_CAU_cont.aspx

Phone: 916-440-5676

COLORADO - HEALTH FIRST COLORADO (MEDICAID) & CHILD HEALTH PLAN PLUS (CHP+)

Health First Colorado Website: www.healthfirstcolorado.com

Health First Colorado Member Contact Center: 1-800-221-3943/State Relay 711

CHP+: www.colorado.gov/pacific/hcpf/childhealth-plan-plus

CHP+ Customer Service: 1-800-359-1991/State Relay 711

Health Insurance Buy-In Program (HIBI): www.colorado.gov/pacific/hcpf/health-insurancebuy-program

HIBI Customer Service: 1-855-692-6442

GEORGIA - MEDICAID

Website: medicaid.georgia.gov/health-insurance premium-payment-program-hipp

Phone: 678-564-1162, ext. 2131

INDIANA - MEDICAID

Healthy Indiana Plan for Low-Income

Adults 19-64

Website: www.in.gov/fssa/hip

Phone: 1-877-438-4479

All other Medicaid Website: www.in.gov/medicaid

Phone: 1-800-457-4584

IOWA - MEDICAID AND CHIP (HAWKI)

Medicaid Website: dhs.iowa.gov/ime/members

Medicaid Phone: 1-800-338-8366

Hawki Website: dhs.iowa.gov/Hawki

Hawki Phone: 1-800-257-8563

KANSAS - MEDICAID

Website: www.kdheks.gov/hcf/default.htm

Phone: 1-800-792-4884

KENTUCKY - MEDICAID

Kentucky Integrated Health Insurance

Premium Payment

Program (KI-HIPP) Website: chfs.ky.gov/agencies/dms/member/Pages/kihipp.aspx

Phone: 1-855-459-6328

Email: KIHIPP.PROGRAM@ky.gov

KCHIP Website: kidshealth.ky.gov/Pages/index.aspx

Phone: 1-877-524-4718

Kentucky Medicaid Website: chfs.ky.gov

LOUISIANA - MEDICAID

Website: www.medicaid.la.gov or www.ldh.la.gov/lahipp

Website: www.flmedicaidtplrecovery.com/flmedicaidtplrecovery.com/hipp/index.html

Phone: 1-877-357-3268 FLORIDA - MEDICAID

Phone: 1-888-342-6207 (Medicaid hotline) or 1-855-618-5488 (LaHIPP)

REQUIRED HEALTH CARE NOTICES

MAINE - MEDICAID

Website: www.maine.gov/dhhs/ofi/public assistance/index.html

Phone: 1-800-442-6003

TTY: Maine Relay 711

MASSACHUSETTS

- MEDICAID AND CHIP

Website: www.mass.gov/eohhs/gov/departments/ masshealth

Phone: 1-800-862-4840

MINNESOTA - MEDICAID

Phone: 1-800-657-3739

KANSAS - MEDICAID

Website: www.kdheks.gov/hcf/default.htm

Phone: 1-800-792-4884

MISSOURI - MEDICAID

Website: www.dss.mo.gov/mhd/participants/ pages/hipp.htm

Phone: 573-751-2005

MONTANA - MEDICAID

Website: dphhs.mt.gov/MontanaHealthcarePrograms/HIPP

Phone: 1-800-694-3084

NEBRASKA - MEDICAID

Website: www.ACCESSNebraska.ne.gov

Phone: 1-855-632-7633

Lincoln: 402-473-7000

Omaha: 402-595-1178

NEVADA - MEDICAID

Medicaid Website: dhcfp.nv.gov

Medicaid Phone: 1-800-992-0900

NEW HAMPSHIRE - MEDICAID

Website: www.dhhs.nh.gov/oii/hipp.htm

Phone: 603-271-5218

Toll free number for the HIPP program: 1-800-852-3345, ext. 5218

NEW JERSEY - MEDICAID AND CHIP

Medicaid Website: www.state.nj.us/humanservices/dmahs/clients/medicaid

Medicaid Phone: 609-631-2392

CHIP Website: www.njfamilycare.org/index.html

CHIP Phone: 1-800-701-0710

NEW YORK - MEDICAID

Website: www.health.ny.gov/health_care/ medicaid

Phone: 1-800-541-2831

NORTH CAROLINA - MEDICAID

Website: medicaid.ncdhhs.gov

Phone: 919-855-4100

NORTH DAKOTA - MEDICAID

Website: www.nd.gov/dhs/services/medicalserv/medicaid

Phone: 1-844-854-4825

OKLAHOMA - MEDICAID & CHIP

Website: www.insureoklahoma.org

Phone: 1-888-365-3742

OREGON - MEDICAID & CHIP

Website: healthcare.oregon.gov/Pages/index.aspx

Phone: 1-800-699-9075

REQUIRED HEALTH CARE NOTICES

PENNSYLVANIA - MEDICAID

Website: www.dhs.pa.gov/providers/Providers/ Pages/Medical/HIPP-Program.aspx

Phone: 1-800-692-7462

RHODE ISLAND - MEDICAID AND CHIP

Website: www.eohhs.ri.gov

Phone: 1-855-697-4347 or 401-462-0311

(Direct RIte Share Line)

SOUTH CAROLINA - MEDICAID

Website: www.scdhhs.gov

Phone: 1-888-549-0820

SOUTH DAKOTA - MEDICAID

Website: dss.sd.gov

Phone: 1-888-828-0059

TEXAS - MEDICAID

Website: gethipptexas.com

Phone: 1-800-440-0493

UTAH - MEDICAID

Medicaid Website: medicaid.utah.gov

CHIP Website: health.utah.gov/chip Phone: 1-877-543-7669

VERMONT - MEDICAID

Website: www.greenmountaincare.org Phone: 1-800-250-8427

VIRGINIA - MEDICAID AND CHIP

Website: www.coverva.org/hipp

Medicaid Phone: 1-800-432-5924

CHIP Phone: 1-855-242-8282

WASHINGTON - MEDICAID

Website: www.hca.wa.gov Phone: 1-800-562-3022

WEST VIRGINIA - MEDICAID

Website: mywvhipp.com

Toll-free phone: 1-855-MyWVHIPP (1-855-699-8447)

WISCONSIN - MEDICAID AND CHIP

Website: www.dhs.wisconsin.gov/badgercareplus/p-10095.htm Phone: 1-800-362-3002

WYOMING - MEDICAID

Website: wyequalitycare.acs-inc.com Phone: 307-777-7531

REQUIRED HEALTH CARE NOTICES

To see if any other states have added a premium assistance program since July 31, 2020, or for more information on special enrollment rights, contact either:

U.S. Department of Labor

Employee Benefits Security Administration www.dol.gov/agencies/ebsa 1-866-444-EBSA (3272)

Paperwork Reduction Act Statement

U.S. Department of Health and Human Services Centers for Medicare & Medicaid Services www.cms.hhs.gov 1-877-267-2323, Menu Option 4, Ext. 61565

COBRA CONTINUATION OF COVERAGE

If you’re an employee, you’ll become a qualified beneficiary if you lose your coverage under the Plan because of the following qualifying events:

• Your hours of employment are reduced, or

• Your employment ends for any reason other than your gross misconduct.

• If you’re the spouse of an employee, you’ll become a qualified beneficiary if you lose your coverage under the Plan because of the following qualifying events:

• Your spouse dies;

• Your spouse’s hours of employment are reduced;

• Your spouse’s employment ends for any reason other than his or her gross misconduct;

• Your spouse becomes entitled to Medicare benefits (under Part

A, Part B, or both); or

• The parent-employee dies;

• The parent-employee’s hours of employment are reduced;

• The parent-employee’s employment ends for any reason other than his or her gross misconduct;

• The parent-employee becomes entitled to Medicare benefits (Part A, Part B, or both);

• The parents become divorced or legally separated; or

• The child stops being eligible for coverage under the Plan as a “dependent child.”

When is COBRA continuation coverage available?

• The end of employment or reduction of hours of employment;

• Death of the employee;

• The employee’s becoming entitled to Medicare benefits (under Part A, Part B, or both).

For all other qualifying events (divorce or legal separation of the employee and spouse or a dependent child’s losing eligibility for coverage as a dependent child), you must notify the Plan Administrator within 60 days after the qualifying event occurs. You must provide this notice to: Applicable documentation will be required i.e. court order, certificate of coverage etc.

How is COBRA continuation coverage provided?

coverage.

COBRA CONTINUATION OF COVERAGE

There are also ways in which this 18-month period of COBRA continuation coverage can be extended:

• The month after your employment ends; or

• The month after group health plan coverage based on current employment ends.

For more information visit https://www.medicare.gov/medicare-and-you.

Plan Contact Information

Health, Dental, & Vision COBRA Administration

Phone: (

Henry County

Attn: Michelle Via

3300 Kings Mountain Road

Martinsville, CCA 24112

mvia@co.henry.va.us

Henry-Martinsville Social Services

Attn: Shamera Hairston

20 Progress Drive

Martinsville, VA 24115

Shamera.Hairston@dss.virginia.gov

PRIVACY NOTICES

Non Public Information (NPI)

When other companies help us conduct business, we expect them to follow applicable privacy laws.

We do not authorize them to use or share NPI except when necessary to conduct the work they are performing for us or to meet regulatory or other governmental requirements.

If we disagree with you, we will tell you we are not going to make the correction, We will give the reason(s) for our refusal. We will also tell you that you may submit a statement to us.

Your statement should include the NPI you believe is correct. It should also include the reasons(s) why you disagree with our decision not to correct the NPI

Disclosure Notice Concerning The Medical Information Bureau

CONTINUATION OF COVERAGE

We are committed to being there for you and your family at every stage of life. Pierce Group Benefits makes it easy to stay protected!

SUPPLEMENTAL/VOLUNTARY POLICIES

TRANSFERRING EMPLOYERS?

If you are transferring from a current PGB client to another, some benefits may be eligible for transfer. Please call Employee Services at 800-387-5955 for assistance.

Please visit www.piercegroupbenefits.com/individualcoverage or call 800-387-5955 for more information on these policies, as well as to enroll/continue your benefits.

ABOUT PIERCE GROUP BENEFITS

IMPORTANT NOTE & DISCLAIMER

ELIGIBILITY REQUIREMENTS

CURRENT EMPLOYEE?

PLAN YEAR & EFFECTIVE DATES: ANNUAL ENROLLMENT DATES:

ELIGIBILITY

NEW HIRE?

www.PierceGroupBenefits.com/

OVERVIEW OF BENEFITS

*You will need to re-enroll in the Flexible Spending Accounts if you want them to continue next year. If you do not re-enroll, your contribution will stop effective .

IMPORTANT NOTICES

When do my benefits start?

When do my deductions start?

Can I change my benefit elections outside of the enrollment period?

I have a pre-existing condition. Will I still be covered? Some policies may include a pre-existing condition clause. Please read your policy carefully for full details.

MID-YEAR EVENTS

Mid-Year Event

New Hire

Action Required

Make elections within 30 days of hire date. Documentation is required.

Marriage

Add your new spouse to your elections within 30 days of the marriage date. A copy of the marriage certificate must be presented.

Divorce

Birth or Adoption of a Child

Remove the former spouse within 30 days of the divorce. Proof of the divorce will be required. A copy of the divorce decree must be presented.

Result If Action Is Not Taken

You and your dependents are not eligible until the next Annual Enrollment period.

Dependent Aging Out

Your spouse is not eligible until the next Annual Enrollment period.

Remove or update dependent elections within 30 days of the dependent aging out. For more information and assistance, please call PGB Employee Services at 800-387-5955.

Benefits are not available for the divorced spouse and will be recouped if paid erroneously.

Death of a Spouse or Dependent

Remove the dependent from your elections within 30 days from the date of death. Death certificate must be presented.

The new dependent will not be covered until the next Annual Enrollment period.

Change in Spouse’s Employment or Coverage

Add or drop benefits from your elections within 30 days of the event date. A letter from the employer or insurance company must be presented.

You could pay a higher premium than required and you may be overpaying for coverage required.

You will not be able to make changes until the next Annual Enrollment period.

The examples included in this chart are not all-inclusive. Please speak to a Benefits Representative to learn more.

MID-YEAR EVENTS

Mid-Year Event

Part-Time to Full-Time or Vice Versa

Transferring Employers

Change your elections within 30 days from the employment status change to receive COBRA information or to enroll in benefits as a full-time employee. Documentation from the employer must be provided.

If you are transferring from one PGB client to another, some benefits may be eligible for transfer. Please call PGB Employee Services at 800-387-5955 for more information and assistance.

Benefits may not be available to you or your dependents if you wait to enroll in COBRA. Full-time employees will have to wait until the next Annual Enrollment period.

Loss of Government or Education Sponsored Health Coverage

Entitlement to Medicare or Medicaid

You may lose the opportunity to transfer benefits.

Non-FMLA Leave

If you, your spouse, or dependent becomes entitled to or loses coverage under Medicare or Medicaid, you may be able to change coverage under the accident or health plan.

You and your dependents are not eligible until the next Annual Enrollment period.

Retiring

You and your dependents are not eligible until the next Annual Enrollment period.

If you do not transfer your policies from payroll deduction to direct billing, Colonial Life will terminate your policies resulting in a loss of coverage.

The examples included in this chart are not all-inclusive. Please speak to a Benefits Representative to learn more.

ENROLLMENT INFORMATION

IN-PERSON & SELF-ENROLL

ANNUAL ENROLLMENT PERIOD:

BENEFIT ELECTION OPTIONS

YOU CAN MAKE THE FOLLOWING BENEFIT ELECTIONS DURING THE ANNUAL ENROLLMENT PERIOD:

+You will need to re-enroll in the Flexible Spending Accounts if you want them to continue each year.

ACCESS YOUR BENEFIT OPTIONS WHENEVER, WHEREVER

BENSELECT ENROLLMENT INSTRUCTIONS

Below is a series of instructions outlining the enrollment process. Please have the following information available before you begin:

• Username, pin, and enrollment website URL from this page

• Social security numbers of the spouse or any dependents you wish to enroll

• Dates of birth for the spouse and any dependents you wish to enroll

• Beneficiary names and social security numbers

HELPFUL TIPS

Enter your Username: Social Security Number with or without dashes (ex. 123-45-6789 or 123456789)

Enter your Pin: Last 4 numbers of your Social Security Number followed by last 2 numbers of your Date of Birth year (ex. 678970)

To login, visit: harmony.benselect.com/

The screen prompts you to create a NEW PIN.

Choose a security question and enter answer.

Confirm (or enter) an email address.

Click on ‘Save New PIN’ to continue to the enrollment welcome screen.

From the welcome screen click ‘Next’.

The screen shows ‘Personal Information’. Verify that the information is correct and enter the additional required information (marital status, work phone, e-mail address). Click ‘Next’.

BENSELECT ENROLLMENT INSTRUCTIONS

The screen allows you to add family members. It is only necessary to enter family member information if adding or including family members in your coverage. Click ‘Next’.

The screen shows ‘Benefit Summary’. Review your current benefits and make changes, and selections for the upcoming plan year.

Click ‘Sign & Submit’ once you have decided which benefits to enroll in.

Review your coverage. If any items are ‘Pending’, you will need to decide whether to enroll or decline this benefit.

Click ‘Next’ to review and electronically sign the authorization for your benefit elections.

Click ‘Download & Print’ to print a copy of your elections, or download and save the document. Please do not forget this important step! Click ‘Log Out’.

Review the confirmation, then if you are satisfied with your elections, enter your PIN and click ‘Sign Form’.

Colonial Life for Policyholders Portal

A faster, simpler way to manage your beneﬁts

THE PORTAL OFFERS YOU:

Faster service than calling/emailing

Conﬁrmation when a claim has been submitted

Simpliﬁed bill payment and management Answers to frequently asked questions and live chat assistance if you don’t see what you are looking for.

LEARN MORE

Colonial Life for Policyholders is an online portal created with you in mind. It’s the most convenient and efficient way to ﬁle a claim and manage your beneﬁts.

Here’s what you can do on Colonial Life for Policyholders:

File claims with a simple, guided form

Set up direct deposit for approved payments

BECOME A MEMBER TODAY:

View claim status or policy details anytime

Opt for instant alerts by email or text

Update your personal info & preferences

Go to ColonialLife.com/access to register. Click “create an account”, ﬁll out the required information and click Submit Enjoy faster service and improved beneﬁts awareness.

NEED TO FILE A CLAIM?

AFTER YOU FILE:

(Printed name of individual (Social Security (Signature) (Date Signed) subject to this disclosure) Number)

If applicable, I signed on behalf of the proposed insured as ____________________(indicate relationship). If legal Guardian, Power of Attorney Designee, or Conservator.

(Printed name of legal representative) (Signature of legal representative) (Date Signed)

ADDITIONAL BENEFITS

VIRGINIA RETIREMENT SYSTEM (VRS) LIFE INSURANCE

Questions about your employer paid and optional life insurance coverage can be submitted one of three ways:

By mail:

Securian Financial

PO Box 1193, Richmond, VA 23218-1193

By calling: 1-800-441-2258

Or by visiting their website: www.varetire.org/myvrs

VIRGINIA ASSOCIATION OF COUNTIES GROUP SELF INSURANCE RISK POOL (VACORP) SHORT AND LONG TERM DISABILITY

By calling: 1-844-404-2111

Or by visiting their website: www.vacorp.org/coverage/hybrid-disability

ADDITIONAL BENEFITS

VIRGINIA LOCAL DISABILITY PROGRAM (VLDP) SHORT AND LONG TERM DISABILITY - FOR HYBRID EMPLOYEES

Group Long Term Disability (LTD) insurance from Reed Group helps provide financial protection for insured members by promising to pay a monthly benefit in the event of a covered disability.

Please refer to the plan summary document and your employee handbook for specific plan details, eligibility definitions, limitations, and exclusions.

Questions about your VLDP Short and Long Term Disability can be submitted one of two ways:

By calling: 1-877-928-7021

Or by visiting their website: www.varetirement.org

REQUIRED HEALTH CARE NOTICES

Newborn and Mothers’ Health Protection Act

Women’s Health and Cancer Rights Act

Premium Assistance Under Medicaid and the Children’s Health Insurance Program (CHIP)

If you or your dependents are already enrolled in Medicaid or CHIP and you live in a State listed below, contact your State Medicaid or CHIP office to find out if premium assistance is available.

NOW or www.insurekidsnow.gov to find out how to apply. If you qualify, ask your state if it has a program that might help you pay the premiums for an employer sponsored plan.

REQUIRED HEALTH CARE NOTICES

ALABAMA - MEDICAID

Website: myalhipp.com

Phone: 1-855-692-5447

ALASKA - MEDICAID

The AK Health Insurance Premium Payment Program

Website: myakhipp.com

Phone: 1-866-251-4861

Email: CustomerService@MyAKHIPP.com

Medicaid Eligibility: dhss.alaska.gov/dpa/Pages/ medicaid/default.aspx

ARKANSAS - MEDICAID

Website: myarhipp.com

Phone: 1-855-MyARHIPP (855-692-7447)

CALIFORNIA - MEDICAID

Website: www.dhcs.ca.gov/services/Pages/ TPLRD_CAU_cont.aspx

Phone: 916-440-5676

COLORADO - HEALTH FIRST COLORADO (MEDICAID) & CHILD HEALTH PLAN PLUS (CHP+)

Health First Colorado Website: www.healthfirstcolorado.com

Health First Colorado Member Contact Center: 1-800-221-3943/State Relay 711

CHP+: www.colorado.gov/pacific/hcpf/childhealth-plan-plus

CHP+ Customer Service: 1-800-359-1991/State Relay 711

Health Insurance Buy-In Program (HIBI): www.colorado.gov/pacific/hcpf/health-insurancebuy-program

HIBI Customer Service: 1-855-692-6442

GEORGIA - MEDICAID

Website: medicaid.georgia.gov/health-insurance premium-payment-program-hipp

Phone: 678-564-1162, ext. 2131

INDIANA - MEDICAID

Healthy Indiana Plan for Low-Income

Adults 19-64

Website: www.in.gov/fssa/hip

Phone: 1-877-438-4479

All other Medicaid Website: www.in.gov/medicaid

Phone: 1-800-457-4584

IOWA - MEDICAID AND CHIP (HAWKI)

Medicaid Website: dhs.iowa.gov/ime/members

Medicaid Phone: 1-800-338-8366

Hawki Website: dhs.iowa.gov/Hawki

Hawki Phone: 1-800-257-8563

KANSAS - MEDICAID

Website: www.kdheks.gov/hcf/default.htm

Phone: 1-800-792-4884

KENTUCKY - MEDICAID

Kentucky Integrated Health Insurance

Premium Payment

Program (KI-HIPP) Website: chfs.ky.gov/agencies/dms/member/Pages/kihipp.aspx

Phone: 1-855-459-6328

Email: KIHIPP.PROGRAM@ky.gov

KCHIP Website: kidshealth.ky.gov/Pages/index.aspx

Phone: 1-877-524-4718

Kentucky Medicaid Website: chfs.ky.gov

LOUISIANA - MEDICAID

Website: www.medicaid.la.gov or www.ldh.la.gov/lahipp

Website: www.flmedicaidtplrecovery.com/flmedicaidtplrecovery.com/hipp/index.html

Phone: 1-877-357-3268 FLORIDA - MEDICAID

Phone: 1-888-342-6207 (Medicaid hotline) or 1-855-618-5488 (LaHIPP)

REQUIRED HEALTH CARE NOTICES

MAINE - MEDICAID

Website: www.maine.gov/dhhs/ofi/public assistance/index.html

Phone: 1-800-442-6003

TTY: Maine Relay 711

MASSACHUSETTS

- MEDICAID AND CHIP

Website: www.mass.gov/eohhs/gov/departments/ masshealth

Phone: 1-800-862-4840

MINNESOTA - MEDICAID

Phone: 1-800-657-3739

KANSAS - MEDICAID

Website: www.kdheks.gov/hcf/default.htm

Phone: 1-800-792-4884

MISSOURI - MEDICAID

Website: www.dss.mo.gov/mhd/participants/ pages/hipp.htm

Phone: 573-751-2005

MONTANA - MEDICAID

Website: dphhs.mt.gov/MontanaHealthcarePrograms/HIPP

Phone: 1-800-694-3084

NEBRASKA - MEDICAID

Website: www.ACCESSNebraska.ne.gov

Phone: 1-855-632-7633

Lincoln: 402-473-7000

Omaha: 402-595-1178

NEVADA - MEDICAID

Medicaid Website: dhcfp.nv.gov

Medicaid Phone: 1-800-992-0900

NEW HAMPSHIRE - MEDICAID

Website: www.dhhs.nh.gov/oii/hipp.htm

Phone: 603-271-5218

Toll free number for the HIPP program: 1-800-852-3345, ext. 5218

NEW JERSEY - MEDICAID AND CHIP

Medicaid Website: www.state.nj.us/humanservices/dmahs/clients/medicaid

Medicaid Phone: 609-631-2392

CHIP Website: www.njfamilycare.org/index.html

CHIP Phone: 1-800-701-0710

NEW YORK - MEDICAID

Website: www.health.ny.gov/health_care/ medicaid

Phone: 1-800-541-2831

NORTH CAROLINA - MEDICAID

Website: medicaid.ncdhhs.gov

Phone: 919-855-4100

NORTH DAKOTA - MEDICAID

Website: www.nd.gov/dhs/services/medicalserv/medicaid

Phone: 1-844-854-4825

OKLAHOMA - MEDICAID & CHIP

Website: www.insureoklahoma.org

Phone: 1-888-365-3742

OREGON - MEDICAID & CHIP

Website: healthcare.oregon.gov/Pages/index.aspx

Phone: 1-800-699-9075

REQUIRED HEALTH CARE NOTICES

PENNSYLVANIA - MEDICAID

Website: www.dhs.pa.gov/providers/Providers/ Pages/Medical/HIPP-Program.aspx

Phone: 1-800-692-7462

RHODE ISLAND - MEDICAID AND CHIP

Website: www.eohhs.ri.gov

Phone: 1-855-697-4347 or 401-462-0311

(Direct RIte Share Line)

SOUTH CAROLINA - MEDICAID

Website: www.scdhhs.gov

Phone: 1-888-549-0820

SOUTH DAKOTA - MEDICAID

Website: dss.sd.gov

Phone: 1-888-828-0059

TEXAS - MEDICAID

Website: gethipptexas.com

Phone: 1-800-440-0493

UTAH - MEDICAID

Medicaid Website: medicaid.utah.gov

CHIP Website: health.utah.gov/chip Phone: 1-877-543-7669

VERMONT - MEDICAID

Website: www.greenmountaincare.org Phone: 1-800-250-8427

VIRGINIA - MEDICAID AND CHIP

Website: www.coverva.org/hipp

Medicaid Phone: 1-800-432-5924

CHIP Phone: 1-855-242-8282

WASHINGTON - MEDICAID

Website: www.hca.wa.gov Phone: 1-800-562-3022

WEST VIRGINIA - MEDICAID

Website: mywvhipp.com

Toll-free phone: 1-855-MyWVHIPP (1-855-699-8447)

WISCONSIN - MEDICAID AND CHIP

Website: www.dhs.wisconsin.gov/badgercareplus/p-10095.htm Phone: 1-800-362-3002

WYOMING - MEDICAID

Website: wyequalitycare.acs-inc.com Phone: 307-777-7531

REQUIRED HEALTH CARE NOTICES

To see if any other states have added a premium assistance program since July 31, 2020, or for more information on special enrollment rights, contact either:

U.S. Department of Labor

Employee Benefits Security Administration www.dol.gov/agencies/ebsa 1-866-444-EBSA (3272)

Paperwork Reduction Act Statement

U.S. Department of Health and Human Services Centers for Medicare & Medicaid Services www.cms.hhs.gov 1-877-267-2323, Menu Option 4, Ext. 61565

COBRA CONTINUATION OF COVERAGE

If you’re an employee, you’ll become a qualified beneficiary if you lose your coverage under the Plan because of the following qualifying events:

• Your hours of employment are reduced, or

• Your employment ends for any reason other than your gross misconduct.

• If you’re the spouse of an employee, you’ll become a qualified beneficiary if you lose your coverage under the Plan because of the following qualifying events:

• Your spouse dies;

• Your spouse’s hours of employment are reduced;

• Your spouse’s employment ends for any reason other than his or her gross misconduct;

• Your spouse becomes entitled to Medicare benefits (under Part

A, Part B, or both); or

• The parent-employee dies;

• The parent-employee’s hours of employment are reduced;

• The parent-employee’s employment ends for any reason other than his or her gross misconduct;

• The parent-employee becomes entitled to Medicare benefits (Part A, Part B, or both);

• The parents become divorced or legally separated; or

• The child stops being eligible for coverage under the Plan as a “dependent child.”

When is COBRA continuation coverage available?

• The end of employment or reduction of hours of employment;

• Death of the employee;

• The employee’s becoming entitled to Medicare benefits (under Part A, Part B, or both).

For all other qualifying events (divorce or legal separation of the employee and spouse or a dependent child’s losing eligibility for coverage as a dependent child), you must notify the Plan Administrator within 60 days after the qualifying event occurs. You must provide this notice to: Applicable documentation will be required i.e. court order, certificate of coverage etc.

How is COBRA continuation coverage provided?

coverage.

COBRA CONTINUATION OF COVERAGE

There are also ways in which this 18-month period of COBRA continuation coverage can be extended:

• The month after your employment ends; or

• The month after group health plan coverage based on current employment ends.

For more information visit https://www.medicare.gov/medicare-and-you.

Plan Contact Information

Health, Dental, & Vision COBRA Administration

Phone: (

Henry County

Attn: Michelle Via

3300 Kings Mountain Road

Martinsville, CCA 24112

mvia@co.henry.va.us

Henry-Martinsville Social Services

Attn: Shamera Hairston

20 Progress Drive

Martinsville, VA 24115

Shamera.Hairston@dss.virginia.gov

PRIVACY NOTICES

Non Public Information (NPI)

When other companies help us conduct business, we expect them to follow applicable privacy laws.

We do not authorize them to use or share NPI except when necessary to conduct the work they are performing for us or to meet regulatory or other governmental requirements.

If we disagree with you, we will tell you we are not going to make the correction, We will give the reason(s) for our refusal. We will also tell you that you may submit a statement to us.

Your statement should include the NPI you believe is correct. It should also include the reasons(s) why you disagree with our decision not to correct the NPI

Disclosure Notice Concerning The Medical Information Bureau

CONTINUATION OF COVERAGE

We are committed to being there for you and your family at every stage of life. Pierce Group Benefits makes it easy to stay protected!

SUPPLEMENTAL/VOLUNTARY POLICIES

TRANSFERRING EMPLOYERS?

If you are transferring from a current PGB client to another, some benefits may be eligible for transfer. Please call Employee Services at 800-387-5955 for assistance.

Please visit www.piercegroupbenefits.com/individualcoverage or call 800-387-5955 for more information on these policies, as well as to enroll/continue your benefits.

ABOUT PIERCE GROUP BENEFITS

IMPORTANT NOTE & DISCLAIMER

ELIGIBILITY REQUIREMENTS

CURRENT EMPLOYEE?

PLAN YEAR & EFFECTIVE DATES: ANNUAL ENROLLMENT DATES:

ELIGIBILITY

NEW HIRE?

www.PierceGroupBenefits.com/

OVERVIEW OF BENEFITS

*You will need to re-enroll in the Flexible Spending Accounts if you want them to continue next year. If you do not re-enroll, your contribution will stop effective .

IMPORTANT NOTICES

When do my benefits start?

When do my deductions start?

Can I change my benefit elections outside of the enrollment period?

I have a pre-existing condition. Will I still be covered? Some policies may include a pre-existing condition clause. Please read your policy carefully for full details.

MID-YEAR EVENTS

Mid-Year Event

New Hire

Action Required

Make elections within 30 days of hire date. Documentation is required.

Marriage

Add your new spouse to your elections within 30 days of the marriage date. A copy of the marriage certificate must be presented.

Divorce

Birth or Adoption of a Child

Remove the former spouse within 30 days of the divorce. Proof of the divorce will be required. A copy of the divorce decree must be presented.

Result If Action Is Not Taken

You and your dependents are not eligible until the next Annual Enrollment period.

Dependent Aging Out

Your spouse is not eligible until the next Annual Enrollment period.

Remove or update dependent elections within 30 days of the dependent aging out. For more information and assistance, please call PGB Employee Services at 800-387-5955.

Benefits are not available for the divorced spouse and will be recouped if paid erroneously.

Death of a Spouse or Dependent

Remove the dependent from your elections within 30 days from the date of death. Death certificate must be presented.

The new dependent will not be covered until the next Annual Enrollment period.

Change in Spouse’s Employment or Coverage

Add or drop benefits from your elections within 30 days of the event date. A letter from the employer or insurance company must be presented.

You could pay a higher premium than required and you may be overpaying for coverage required.

You will not be able to make changes until the next Annual Enrollment period.

The examples included in this chart are not all-inclusive. Please speak to a Benefits Representative to learn more.

MID-YEAR EVENTS

Mid-Year Event

Part-Time to Full-Time or Vice Versa

Transferring Employers

Change your elections within 30 days from the employment status change to receive COBRA information or to enroll in benefits as a full-time employee. Documentation from the employer must be provided.

If you are transferring from one PGB client to another, some benefits may be eligible for transfer. Please call PGB Employee Services at 800-387-5955 for more information and assistance.

Benefits may not be available to you or your dependents if you wait to enroll in COBRA. Full-time employees will have to wait until the next Annual Enrollment period.

Loss of Government or Education Sponsored Health Coverage

Entitlement to Medicare or Medicaid

You may lose the opportunity to transfer benefits.

Non-FMLA Leave

If you, your spouse, or dependent becomes entitled to or loses coverage under Medicare or Medicaid, you may be able to change coverage under the accident or health plan.

You and your dependents are not eligible until the next Annual Enrollment period.

Retiring

You and your dependents are not eligible until the next Annual Enrollment period.

If you do not transfer your policies from payroll deduction to direct billing, Colonial Life will terminate your policies resulting in a loss of coverage.

The examples included in this chart are not all-inclusive. Please speak to a Benefits Representative to learn more.

ENROLLMENT INFORMATION

IN-PERSON & SELF-ENROLL

ANNUAL ENROLLMENT PERIOD:

BENEFIT ELECTION OPTIONS

YOU CAN MAKE THE FOLLOWING BENEFIT ELECTIONS DURING THE ANNUAL ENROLLMENT PERIOD:

+You will need to re-enroll in the Flexible Spending Accounts if you want them to continue each year.

ACCESS YOUR BENEFIT OPTIONS WHENEVER, WHEREVER

BENSELECT ENROLLMENT INSTRUCTIONS

Below is a series of instructions outlining the enrollment process. Please have the following information available before you begin:

• Username, pin, and enrollment website URL from this page

• Social security numbers of the spouse or any dependents you wish to enroll

• Dates of birth for the spouse and any dependents you wish to enroll

• Beneficiary names and social security numbers

HELPFUL TIPS

Enter your Username: Social Security Number with or without dashes (ex. 123-45-6789 or 123456789)

Enter your Pin: Last 4 numbers of your Social Security Number followed by last 2 numbers of your Date of Birth year (ex. 678970)

To login, visit: harmony.benselect.com/

The screen prompts you to create a NEW PIN.

Choose a security question and enter answer.

Confirm (or enter) an email address.

Click on ‘Save New PIN’ to continue to the enrollment welcome screen.

From the welcome screen click ‘Next’.

The screen shows ‘Personal Information’. Verify that the information is correct and enter the additional required information (marital status, work phone, e-mail address). Click ‘Next’.

BENSELECT ENROLLMENT INSTRUCTIONS

The screen allows you to add family members. It is only necessary to enter family member information if adding or including family members in your coverage. Click ‘Next’.

The screen shows ‘Benefit Summary’. Review your current benefits and make changes, and selections for the upcoming plan year.

Click ‘Sign & Submit’ once you have decided which benefits to enroll in.

Review your coverage. If any items are ‘Pending’, you will need to decide whether to enroll or decline this benefit.

Click ‘Next’ to review and electronically sign the authorization for your benefit elections.

Click ‘Download & Print’ to print a copy of your elections, or download and save the document. Please do not forget this important step! Click ‘Log Out’.

Review the confirmation, then if you are satisfied with your elections, enter your PIN and click ‘Sign Form’.

Colonial Life for Policyholders Portal

A faster, simpler way to manage your beneﬁts

THE PORTAL OFFERS YOU:

Faster service than calling/emailing

Conﬁrmation when a claim has been submitted

Simpliﬁed bill payment and management Answers to frequently asked questions and live chat assistance if you don’t see what you are looking for.

LEARN MORE

Colonial Life for Policyholders is an online portal created with you in mind. It’s the most convenient and efficient way to ﬁle a claim and manage your beneﬁts.

Here’s what you can do on Colonial Life for Policyholders:

File claims with a simple, guided form

Set up direct deposit for approved payments

BECOME A MEMBER TODAY:

View claim status or policy details anytime

Opt for instant alerts by email or text

Update your personal info & preferences

Go to ColonialLife.com/access to register. Click “create an account”, ﬁll out the required information and click Submit Enjoy faster service and improved beneﬁts awareness.

NEED TO FILE A CLAIM?

AFTER YOU FILE:

(Printed name of individual (Social Security (Signature) (Date Signed) subject to this disclosure) Number)

If applicable, I signed on behalf of the proposed insured as ____________________(indicate relationship). If legal Guardian, Power of Attorney Designee, or Conservator.

(Printed name of legal representative) (Signature of legal representative) (Date Signed)

ADDITIONAL BENEFITS

VIRGINIA RETIREMENT SYSTEM (VRS) LIFE INSURANCE

Questions about your employer paid and optional life insurance coverage can be submitted one of three ways:

By mail:

Securian Financial

PO Box 1193, Richmond, VA 23218-1193

By calling: 1-800-441-2258

Or by visiting their website: www.varetire.org/myvrs

VIRGINIA ASSOCIATION OF COUNTIES GROUP SELF INSURANCE RISK POOL (VACORP) SHORT AND LONG TERM DISABILITY

By calling: 1-844-404-2111

Or by visiting their website: www.vacorp.org/coverage/hybrid-disability

ADDITIONAL BENEFITS

VIRGINIA LOCAL DISABILITY PROGRAM (VLDP) SHORT AND LONG TERM DISABILITY - FOR HYBRID EMPLOYEES

Group Long Term Disability (LTD) insurance from Reed Group helps provide financial protection for insured members by promising to pay a monthly benefit in the event of a covered disability.

Please refer to the plan summary document and your employee handbook for specific plan details, eligibility definitions, limitations, and exclusions.

Questions about your VLDP Short and Long Term Disability can be submitted one of two ways:

By calling: 1-877-928-7021

Or by visiting their website: www.varetirement.org

REQUIRED HEALTH CARE NOTICES

Newborn and Mothers’ Health Protection Act

Women’s Health and Cancer Rights Act

Premium Assistance Under Medicaid and the Children’s Health Insurance Program (CHIP)

If you or your dependents are already enrolled in Medicaid or CHIP and you live in a State listed below, contact your State Medicaid or CHIP office to find out if premium assistance is available.

NOW or www.insurekidsnow.gov to find out how to apply. If you qualify, ask your state if it has a program that might help you pay the premiums for an employer sponsored plan.

REQUIRED HEALTH CARE NOTICES

ALABAMA - MEDICAID

Website: myalhipp.com

Phone: 1-855-692-5447

ALASKA - MEDICAID

The AK Health Insurance Premium Payment Program

Website: myakhipp.com

Phone: 1-866-251-4861

Email: CustomerService@MyAKHIPP.com

Medicaid Eligibility: dhss.alaska.gov/dpa/Pages/ medicaid/default.aspx

ARKANSAS - MEDICAID

Website: myarhipp.com

Phone: 1-855-MyARHIPP (855-692-7447)

CALIFORNIA - MEDICAID

Website: www.dhcs.ca.gov/services/Pages/ TPLRD_CAU_cont.aspx

Phone: 916-440-5676

COLORADO - HEALTH FIRST COLORADO (MEDICAID) & CHILD HEALTH PLAN PLUS (CHP+)

Health First Colorado Website: www.healthfirstcolorado.com

Health First Colorado Member Contact Center: 1-800-221-3943/State Relay 711

CHP+: www.colorado.gov/pacific/hcpf/childhealth-plan-plus

CHP+ Customer Service: 1-800-359-1991/State Relay 711

Health Insurance Buy-In Program (HIBI): www.colorado.gov/pacific/hcpf/health-insurancebuy-program

HIBI Customer Service: 1-855-692-6442

GEORGIA - MEDICAID

Website: medicaid.georgia.gov/health-insurance premium-payment-program-hipp

Phone: 678-564-1162, ext. 2131

INDIANA - MEDICAID

Healthy Indiana Plan for Low-Income

Adults 19-64

Website: www.in.gov/fssa/hip

Phone: 1-877-438-4479

All other Medicaid Website: www.in.gov/medicaid

Phone: 1-800-457-4584

IOWA - MEDICAID AND CHIP (HAWKI)

Medicaid Website: dhs.iowa.gov/ime/members

Medicaid Phone: 1-800-338-8366

Hawki Website: dhs.iowa.gov/Hawki

Hawki Phone: 1-800-257-8563

KANSAS - MEDICAID

Website: www.kdheks.gov/hcf/default.htm

Phone: 1-800-792-4884

KENTUCKY - MEDICAID

Kentucky Integrated Health Insurance

Premium Payment

Program (KI-HIPP) Website: chfs.ky.gov/agencies/dms/member/Pages/kihipp.aspx

Phone: 1-855-459-6328

Email: KIHIPP.PROGRAM@ky.gov

KCHIP Website: kidshealth.ky.gov/Pages/index.aspx

Phone: 1-877-524-4718

Kentucky Medicaid Website: chfs.ky.gov

LOUISIANA - MEDICAID

Website: www.medicaid.la.gov or www.ldh.la.gov/lahipp

Website: www.flmedicaidtplrecovery.com/flmedicaidtplrecovery.com/hipp/index.html

Phone: 1-877-357-3268 FLORIDA - MEDICAID

Phone: 1-888-342-6207 (Medicaid hotline) or 1-855-618-5488 (LaHIPP)

REQUIRED HEALTH CARE NOTICES

MAINE - MEDICAID

Website: www.maine.gov/dhhs/ofi/public assistance/index.html

Phone: 1-800-442-6003

TTY: Maine Relay 711

MASSACHUSETTS

- MEDICAID AND CHIP

Website: www.mass.gov/eohhs/gov/departments/ masshealth

Phone: 1-800-862-4840

MINNESOTA - MEDICAID

Phone: 1-800-657-3739

KANSAS - MEDICAID

Website: www.kdheks.gov/hcf/default.htm

Phone: 1-800-792-4884

MISSOURI - MEDICAID

Website: www.dss.mo.gov/mhd/participants/ pages/hipp.htm

Phone: 573-751-2005

MONTANA - MEDICAID

Website: dphhs.mt.gov/MontanaHealthcarePrograms/HIPP

Phone: 1-800-694-3084

NEBRASKA - MEDICAID

Website: www.ACCESSNebraska.ne.gov

Phone: 1-855-632-7633

Lincoln: 402-473-7000

Omaha: 402-595-1178

NEVADA - MEDICAID

Medicaid Website: dhcfp.nv.gov

Medicaid Phone: 1-800-992-0900

NEW HAMPSHIRE - MEDICAID

Website: www.dhhs.nh.gov/oii/hipp.htm

Phone: 603-271-5218

Toll free number for the HIPP program: 1-800-852-3345, ext. 5218

NEW JERSEY - MEDICAID AND CHIP

Medicaid Website: www.state.nj.us/humanservices/dmahs/clients/medicaid

Medicaid Phone: 609-631-2392

CHIP Website: www.njfamilycare.org/index.html

CHIP Phone: 1-800-701-0710

NEW YORK - MEDICAID

Website: www.health.ny.gov/health_care/ medicaid

Phone: 1-800-541-2831

NORTH CAROLINA - MEDICAID

Website: medicaid.ncdhhs.gov

Phone: 919-855-4100

NORTH DAKOTA - MEDICAID

Website: www.nd.gov/dhs/services/medicalserv/medicaid

Phone: 1-844-854-4825

OKLAHOMA - MEDICAID & CHIP

Website: www.insureoklahoma.org

Phone: 1-888-365-3742

OREGON - MEDICAID & CHIP

Website: healthcare.oregon.gov/Pages/index.aspx

Phone: 1-800-699-9075

REQUIRED HEALTH CARE NOTICES

PENNSYLVANIA - MEDICAID

Website: www.dhs.pa.gov/providers/Providers/ Pages/Medical/HIPP-Program.aspx

Phone: 1-800-692-7462

RHODE ISLAND - MEDICAID AND CHIP

Website: www.eohhs.ri.gov

Phone: 1-855-697-4347 or 401-462-0311

(Direct RIte Share Line)

SOUTH CAROLINA - MEDICAID

Website: www.scdhhs.gov

Phone: 1-888-549-0820

SOUTH DAKOTA - MEDICAID

Website: dss.sd.gov

Phone: 1-888-828-0059

TEXAS - MEDICAID

Website: gethipptexas.com

Phone: 1-800-440-0493

UTAH - MEDICAID

Medicaid Website: medicaid.utah.gov

CHIP Website: health.utah.gov/chip Phone: 1-877-543-7669

VERMONT - MEDICAID

Website: www.greenmountaincare.org Phone: 1-800-250-8427

VIRGINIA - MEDICAID AND CHIP

Website: www.coverva.org/hipp

Medicaid Phone: 1-800-432-5924

CHIP Phone: 1-855-242-8282

WASHINGTON - MEDICAID

Website: www.hca.wa.gov Phone: 1-800-562-3022

WEST VIRGINIA - MEDICAID

Website: mywvhipp.com

Toll-free phone: 1-855-MyWVHIPP (1-855-699-8447)

WISCONSIN - MEDICAID AND CHIP

Website: www.dhs.wisconsin.gov/badgercareplus/p-10095.htm Phone: 1-800-362-3002

WYOMING - MEDICAID

Website: wyequalitycare.acs-inc.com Phone: 307-777-7531

REQUIRED HEALTH CARE NOTICES

To see if any other states have added a premium assistance program since July 31, 2020, or for more information on special enrollment rights, contact either:

U.S. Department of Labor

Employee Benefits Security Administration www.dol.gov/agencies/ebsa 1-866-444-EBSA (3272)

Paperwork Reduction Act Statement

U.S. Department of Health and Human Services Centers for Medicare & Medicaid Services www.cms.hhs.gov 1-877-267-2323, Menu Option 4, Ext. 61565

COBRA CONTINUATION OF COVERAGE

If you’re an employee, you’ll become a qualified beneficiary if you lose your coverage under the Plan because of the following qualifying events:

• Your hours of employment are reduced, or

• Your employment ends for any reason other than your gross misconduct.

• If you’re the spouse of an employee, you’ll become a qualified beneficiary if you lose your coverage under the Plan because of the following qualifying events:

• Your spouse dies;

• Your spouse’s hours of employment are reduced;

• Your spouse’s employment ends for any reason other than his or her gross misconduct;

• Your spouse becomes entitled to Medicare benefits (under Part

A, Part B, or both); or

• The parent-employee dies;

• The parent-employee’s hours of employment are reduced;

• The parent-employee’s employment ends for any reason other than his or her gross misconduct;

• The parent-employee becomes entitled to Medicare benefits (Part A, Part B, or both);

• The parents become divorced or legally separated; or

• The child stops being eligible for coverage under the Plan as a “dependent child.”

When is COBRA continuation coverage available?

• The end of employment or reduction of hours of employment;

• Death of the employee;

• The employee’s becoming entitled to Medicare benefits (under Part A, Part B, or both).

For all other qualifying events (divorce or legal separation of the employee and spouse or a dependent child’s losing eligibility for coverage as a dependent child), you must notify the Plan Administrator within 60 days after the qualifying event occurs. You must provide this notice to: Applicable documentation will be required i.e. court order, certificate of coverage etc.

How is COBRA continuation coverage provided?

coverage.

COBRA CONTINUATION OF COVERAGE

There are also ways in which this 18-month period of COBRA continuation coverage can be extended:

• The month after your employment ends; or

• The month after group health plan coverage based on current employment ends.

For more information visit https://www.medicare.gov/medicare-and-you.

Plan Contact Information

Health, Dental, & Vision COBRA Administration

Phone: (

Henry County

Attn: Michelle Via

3300 Kings Mountain Road

Martinsville, CCA 24112

mvia@co.henry.va.us

Henry-Martinsville Social Services

Attn: Shamera Hairston

20 Progress Drive

Martinsville, VA 24115

Shamera.Hairston@dss.virginia.gov

PRIVACY NOTICES

Non Public Information (NPI)

When other companies help us conduct business, we expect them to follow applicable privacy laws.

We do not authorize them to use or share NPI except when necessary to conduct the work they are performing for us or to meet regulatory or other governmental requirements.

If we disagree with you, we will tell you we are not going to make the correction, We will give the reason(s) for our refusal. We will also tell you that you may submit a statement to us.

Your statement should include the NPI you believe is correct. It should also include the reasons(s) why you disagree with our decision not to correct the NPI

Disclosure Notice Concerning The Medical Information Bureau

CONTINUATION OF COVERAGE

We are committed to being there for you and your family at every stage of life. Pierce Group Benefits makes it easy to stay protected!

SUPPLEMENTAL/VOLUNTARY POLICIES

TRANSFERRING EMPLOYERS?

If you are transferring from a current PGB client to another, some benefits may be eligible for transfer. Please call Employee Services at 800-387-5955 for assistance.

Please visit www.piercegroupbenefits.com/individualcoverage or call 800-387-5955 for more information on these policies, as well as to enroll/continue your benefits.

ABOUT PIERCE GROUP BENEFITS

IMPORTANT NOTE & DISCLAIMER

ELIGIBILITY REQUIREMENTS

CURRENT EMPLOYEE?

PLAN YEAR & EFFECTIVE DATES: ANNUAL ENROLLMENT DATES:

ELIGIBILITY

NEW HIRE?

www.PierceGroupBenefits.com/

OVERVIEW OF BENEFITS

*You will need to re-enroll in the Flexible Spending Accounts if you want them to continue next year. If you do not re-enroll, your contribution will stop effective .

IMPORTANT NOTICES

When do my benefits start?

When do my deductions start?

Can I change my benefit elections outside of the enrollment period?

I have a pre-existing condition. Will I still be covered? Some policies may include a pre-existing condition clause. Please read your policy carefully for full details.

MID-YEAR EVENTS

Mid-Year Event

New Hire

Action Required

Make elections within 30 days of hire date. Documentation is required.

Marriage

Add your new spouse to your elections within 30 days of the marriage date. A copy of the marriage certificate must be presented.

Divorce

Birth or Adoption of a Child

Remove the former spouse within 30 days of the divorce. Proof of the divorce will be required. A copy of the divorce decree must be presented.

Result If Action Is Not Taken

You and your dependents are not eligible until the next Annual Enrollment period.

Dependent Aging Out

Your spouse is not eligible until the next Annual Enrollment period.

Remove or update dependent elections within 30 days of the dependent aging out. For more information and assistance, please call PGB Employee Services at 800-387-5955.

Benefits are not available for the divorced spouse and will be recouped if paid erroneously.

Death of a Spouse or Dependent

Remove the dependent from your elections within 30 days from the date of death. Death certificate must be presented.

The new dependent will not be covered until the next Annual Enrollment period.

Change in Spouse’s Employment or Coverage

Add or drop benefits from your elections within 30 days of the event date. A letter from the employer or insurance company must be presented.

You could pay a higher premium than required and you may be overpaying for coverage required.

You will not be able to make changes until the next Annual Enrollment period.

The examples included in this chart are not all-inclusive. Please speak to a Benefits Representative to learn more.

MID-YEAR EVENTS

Mid-Year Event

Part-Time to Full-Time or Vice Versa

Transferring Employers

Change your elections within 30 days from the employment status change to receive COBRA information or to enroll in benefits as a full-time employee. Documentation from the employer must be provided.

If you are transferring from one PGB client to another, some benefits may be eligible for transfer. Please call PGB Employee Services at 800-387-5955 for more information and assistance.

Benefits may not be available to you or your dependents if you wait to enroll in COBRA. Full-time employees will have to wait until the next Annual Enrollment period.

Loss of Government or Education Sponsored Health Coverage

Entitlement to Medicare or Medicaid

You may lose the opportunity to transfer benefits.

Non-FMLA Leave

If you, your spouse, or dependent becomes entitled to or loses coverage under Medicare or Medicaid, you may be able to change coverage under the accident or health plan.

You and your dependents are not eligible until the next Annual Enrollment period.

Retiring

You and your dependents are not eligible until the next Annual Enrollment period.

If you do not transfer your policies from payroll deduction to direct billing, Colonial Life will terminate your policies resulting in a loss of coverage.

The examples included in this chart are not all-inclusive. Please speak to a Benefits Representative to learn more.

ENROLLMENT INFORMATION

IN-PERSON & SELF-ENROLL

ANNUAL ENROLLMENT PERIOD:

BENEFIT ELECTION OPTIONS

YOU CAN MAKE THE FOLLOWING BENEFIT ELECTIONS DURING THE ANNUAL ENROLLMENT PERIOD:

+You will need to re-enroll in the Flexible Spending Accounts if you want them to continue each year.

ACCESS YOUR BENEFIT OPTIONS WHENEVER, WHEREVER

BENSELECT ENROLLMENT INSTRUCTIONS

Below is a series of instructions outlining the enrollment process. Please have the following information available before you begin:

• Username, pin, and enrollment website URL from this page

• Social security numbers of the spouse or any dependents you wish to enroll

• Dates of birth for the spouse and any dependents you wish to enroll

• Beneficiary names and social security numbers

HELPFUL TIPS

Enter your Username: Social Security Number with or without dashes (ex. 123-45-6789 or 123456789)

Enter your Pin: Last 4 numbers of your Social Security Number followed by last 2 numbers of your Date of Birth year (ex. 678970)

To login, visit: harmony.benselect.com/

The screen prompts you to create a NEW PIN.

Choose a security question and enter answer.

Confirm (or enter) an email address.

Click on ‘Save New PIN’ to continue to the enrollment welcome screen.

From the welcome screen click ‘Next’.

The screen shows ‘Personal Information’. Verify that the information is correct and enter the additional required information (marital status, work phone, e-mail address). Click ‘Next’.

BENSELECT ENROLLMENT INSTRUCTIONS

The screen allows you to add family members. It is only necessary to enter family member information if adding or including family members in your coverage. Click ‘Next’.

The screen shows ‘Benefit Summary’. Review your current benefits and make changes, and selections for the upcoming plan year.

Click ‘Sign & Submit’ once you have decided which benefits to enroll in.

Review your coverage. If any items are ‘Pending’, you will need to decide whether to enroll or decline this benefit.

Click ‘Next’ to review and electronically sign the authorization for your benefit elections.

Click ‘Download & Print’ to print a copy of your elections, or download and save the document. Please do not forget this important step! Click ‘Log Out’.

Review the confirmation, then if you are satisfied with your elections, enter your PIN and click ‘Sign Form’.

Colonial Life for Policyholders Portal

A faster, simpler way to manage your beneﬁts

THE PORTAL OFFERS YOU:

Faster service than calling/emailing

Conﬁrmation when a claim has been submitted

Simpliﬁed bill payment and management Answers to frequently asked questions and live chat assistance if you don’t see what you are looking for.

LEARN MORE

Colonial Life for Policyholders is an online portal created with you in mind. It’s the most convenient and efficient way to ﬁle a claim and manage your beneﬁts.

Here’s what you can do on Colonial Life for Policyholders:

File claims with a simple, guided form

Set up direct deposit for approved payments

BECOME A MEMBER TODAY:

View claim status or policy details anytime

Opt for instant alerts by email or text

Update your personal info & preferences

Go to ColonialLife.com/access to register. Click “create an account”, ﬁll out the required information and click Submit Enjoy faster service and improved beneﬁts awareness.

NEED TO FILE A CLAIM?

AFTER YOU FILE:

(Printed name of individual (Social Security (Signature) (Date Signed) subject to this disclosure) Number)

If applicable, I signed on behalf of the proposed insured as ____________________(indicate relationship). If legal Guardian, Power of Attorney Designee, or Conservator.

(Printed name of legal representative) (Signature of legal representative) (Date Signed)

ADDITIONAL BENEFITS

VIRGINIA RETIREMENT SYSTEM (VRS) LIFE INSURANCE

Questions about your employer paid and optional life insurance coverage can be submitted one of three ways:

By mail:

Securian Financial

PO Box 1193, Richmond, VA 23218-1193

By calling: 1-800-441-2258

Or by visiting their website: www.varetire.org/myvrs

VIRGINIA ASSOCIATION OF COUNTIES GROUP SELF INSURANCE RISK POOL (VACORP) SHORT AND LONG TERM DISABILITY

By calling: 1-844-404-2111

Or by visiting their website: www.vacorp.org/coverage/hybrid-disability

ADDITIONAL BENEFITS

VIRGINIA LOCAL DISABILITY PROGRAM (VLDP) SHORT AND LONG TERM DISABILITY - FOR HYBRID EMPLOYEES

Group Long Term Disability (LTD) insurance from Reed Group helps provide financial protection for insured members by promising to pay a monthly benefit in the event of a covered disability.

Please refer to the plan summary document and your employee handbook for specific plan details, eligibility definitions, limitations, and exclusions.

Questions about your VLDP Short and Long Term Disability can be submitted one of two ways:

By calling: 1-877-928-7021

Or by visiting their website: www.varetirement.org

REQUIRED HEALTH CARE NOTICES

Newborn and Mothers’ Health Protection Act

Women’s Health and Cancer Rights Act

Premium Assistance Under Medicaid and the Children’s Health Insurance Program (CHIP)

If you or your dependents are already enrolled in Medicaid or CHIP and you live in a State listed below, contact your State Medicaid or CHIP office to find out if premium assistance is available.

NOW or www.insurekidsnow.gov to find out how to apply. If you qualify, ask your state if it has a program that might help you pay the premiums for an employer sponsored plan.

REQUIRED HEALTH CARE NOTICES

ALABAMA - MEDICAID

Website: myalhipp.com

Phone: 1-855-692-5447

ALASKA - MEDICAID

The AK Health Insurance Premium Payment Program

Website: myakhipp.com

Phone: 1-866-251-4861

Email: CustomerService@MyAKHIPP.com

Medicaid Eligibility: dhss.alaska.gov/dpa/Pages/ medicaid/default.aspx

ARKANSAS - MEDICAID

Website: myarhipp.com

Phone: 1-855-MyARHIPP (855-692-7447)

CALIFORNIA - MEDICAID

Website: www.dhcs.ca.gov/services/Pages/ TPLRD_CAU_cont.aspx

Phone: 916-440-5676

COLORADO - HEALTH FIRST COLORADO (MEDICAID) & CHILD HEALTH PLAN PLUS (CHP+)

Health First Colorado Website: www.healthfirstcolorado.com

Health First Colorado Member Contact Center: 1-800-221-3943/State Relay 711

CHP+: www.colorado.gov/pacific/hcpf/childhealth-plan-plus

CHP+ Customer Service: 1-800-359-1991/State Relay 711

Health Insurance Buy-In Program (HIBI): www.colorado.gov/pacific/hcpf/health-insurancebuy-program

HIBI Customer Service: 1-855-692-6442

GEORGIA - MEDICAID

Website: medicaid.georgia.gov/health-insurance premium-payment-program-hipp

Phone: 678-564-1162, ext. 2131

INDIANA - MEDICAID

Healthy Indiana Plan for Low-Income

Adults 19-64

Website: www.in.gov/fssa/hip

Phone: 1-877-438-4479

All other Medicaid Website: www.in.gov/medicaid

Phone: 1-800-457-4584

IOWA - MEDICAID AND CHIP (HAWKI)

Medicaid Website: dhs.iowa.gov/ime/members

Medicaid Phone: 1-800-338-8366

Hawki Website: dhs.iowa.gov/Hawki

Hawki Phone: 1-800-257-8563

KANSAS - MEDICAID

Website: www.kdheks.gov/hcf/default.htm

Phone: 1-800-792-4884

KENTUCKY - MEDICAID

Kentucky Integrated Health Insurance

Premium Payment

Program (KI-HIPP) Website: chfs.ky.gov/agencies/dms/member/Pages/kihipp.aspx

Phone: 1-855-459-6328

Email: KIHIPP.PROGRAM@ky.gov

KCHIP Website: kidshealth.ky.gov/Pages/index.aspx

Phone: 1-877-524-4718

Kentucky Medicaid Website: chfs.ky.gov

LOUISIANA - MEDICAID

Website: www.medicaid.la.gov or www.ldh.la.gov/lahipp

Website: www.flmedicaidtplrecovery.com/flmedicaidtplrecovery.com/hipp/index.html

Phone: 1-877-357-3268 FLORIDA - MEDICAID

Phone: 1-888-342-6207 (Medicaid hotline) or 1-855-618-5488 (LaHIPP)

REQUIRED HEALTH CARE NOTICES

MAINE - MEDICAID

Website: www.maine.gov/dhhs/ofi/public assistance/index.html

Phone: 1-800-442-6003

TTY: Maine Relay 711

MASSACHUSETTS

- MEDICAID AND CHIP

Website: www.mass.gov/eohhs/gov/departments/ masshealth

Phone: 1-800-862-4840

MINNESOTA - MEDICAID

Phone: 1-800-657-3739

KANSAS - MEDICAID

Website: www.kdheks.gov/hcf/default.htm

Phone: 1-800-792-4884

MISSOURI - MEDICAID

Website: www.dss.mo.gov/mhd/participants/ pages/hipp.htm

Phone: 573-751-2005

MONTANA - MEDICAID

Website: dphhs.mt.gov/MontanaHealthcarePrograms/HIPP

Phone: 1-800-694-3084

NEBRASKA - MEDICAID

Website: www.ACCESSNebraska.ne.gov

Phone: 1-855-632-7633

Lincoln: 402-473-7000

Omaha: 402-595-1178

NEVADA - MEDICAID

Medicaid Website: dhcfp.nv.gov

Medicaid Phone: 1-800-992-0900

NEW HAMPSHIRE - MEDICAID

Website: www.dhhs.nh.gov/oii/hipp.htm

Phone: 603-271-5218

Toll free number for the HIPP program: 1-800-852-3345, ext. 5218

NEW JERSEY - MEDICAID AND CHIP

Medicaid Website: www.state.nj.us/humanservices/dmahs/clients/medicaid

Medicaid Phone: 609-631-2392

CHIP Website: www.njfamilycare.org/index.html

CHIP Phone: 1-800-701-0710

NEW YORK - MEDICAID

Website: www.health.ny.gov/health_care/ medicaid

Phone: 1-800-541-2831

NORTH CAROLINA - MEDICAID

Website: medicaid.ncdhhs.gov

Phone: 919-855-4100

NORTH DAKOTA - MEDICAID

Website: www.nd.gov/dhs/services/medicalserv/medicaid

Phone: 1-844-854-4825

OKLAHOMA - MEDICAID & CHIP

Website: www.insureoklahoma.org

Phone: 1-888-365-3742

OREGON - MEDICAID & CHIP

Website: healthcare.oregon.gov/Pages/index.aspx

Phone: 1-800-699-9075

REQUIRED HEALTH CARE NOTICES

PENNSYLVANIA - MEDICAID

Website: www.dhs.pa.gov/providers/Providers/ Pages/Medical/HIPP-Program.aspx

Phone: 1-800-692-7462

RHODE ISLAND - MEDICAID AND CHIP

Website: www.eohhs.ri.gov

Phone: 1-855-697-4347 or 401-462-0311

(Direct RIte Share Line)

SOUTH CAROLINA - MEDICAID

Website: www.scdhhs.gov

Phone: 1-888-549-0820

SOUTH DAKOTA - MEDICAID

Website: dss.sd.gov

Phone: 1-888-828-0059

TEXAS - MEDICAID

Website: gethipptexas.com

Phone: 1-800-440-0493

UTAH - MEDICAID

Medicaid Website: medicaid.utah.gov

CHIP Website: health.utah.gov/chip Phone: 1-877-543-7669

VERMONT - MEDICAID

Website: www.greenmountaincare.org Phone: 1-800-250-8427

VIRGINIA - MEDICAID AND CHIP

Website: www.coverva.org/hipp

Medicaid Phone: 1-800-432-5924

CHIP Phone: 1-855-242-8282

WASHINGTON - MEDICAID

Website: www.hca.wa.gov Phone: 1-800-562-3022

WEST VIRGINIA - MEDICAID

Website: mywvhipp.com

Toll-free phone: 1-855-MyWVHIPP (1-855-699-8447)

WISCONSIN - MEDICAID AND CHIP

Website: www.dhs.wisconsin.gov/badgercareplus/p-10095.htm Phone: 1-800-362-3002

WYOMING - MEDICAID

Website: wyequalitycare.acs-inc.com Phone: 307-777-7531

REQUIRED HEALTH CARE NOTICES

To see if any other states have added a premium assistance program since July 31, 2020, or for more information on special enrollment rights, contact either:

U.S. Department of Labor

Employee Benefits Security Administration www.dol.gov/agencies/ebsa 1-866-444-EBSA (3272)

Paperwork Reduction Act Statement

U.S. Department of Health and Human Services Centers for Medicare & Medicaid Services www.cms.hhs.gov 1-877-267-2323, Menu Option 4, Ext. 61565

COBRA CONTINUATION OF COVERAGE

If you’re an employee, you’ll become a qualified beneficiary if you lose your coverage under the Plan because of the following qualifying events:

• Your hours of employment are reduced, or

• Your employment ends for any reason other than your gross misconduct.

• If you’re the spouse of an employee, you’ll become a qualified beneficiary if you lose your coverage under the Plan because of the following qualifying events:

• Your spouse dies;

• Your spouse’s hours of employment are reduced;

• Your spouse’s employment ends for any reason other than his or her gross misconduct;

• Your spouse becomes entitled to Medicare benefits (under Part

A, Part B, or both); or

• The parent-employee dies;

• The parent-employee’s hours of employment are reduced;

• The parent-employee’s employment ends for any reason other than his or her gross misconduct;

• The parent-employee becomes entitled to Medicare benefits (Part A, Part B, or both);

• The parents become divorced or legally separated; or

• The child stops being eligible for coverage under the Plan as a “dependent child.”

When is COBRA continuation coverage available?

• The end of employment or reduction of hours of employment;

• Death of the employee;

• The employee’s becoming entitled to Medicare benefits (under Part A, Part B, or both).

For all other qualifying events (divorce or legal separation of the employee and spouse or a dependent child’s losing eligibility for coverage as a dependent child), you must notify the Plan Administrator within 60 days after the qualifying event occurs. You must provide this notice to: Applicable documentation will be required i.e. court order, certificate of coverage etc.

How is COBRA continuation coverage provided?

coverage.

COBRA CONTINUATION OF COVERAGE

There are also ways in which this 18-month period of COBRA continuation coverage can be extended:

• The month after your employment ends; or

• The month after group health plan coverage based on current employment ends.

For more information visit https://www.medicare.gov/medicare-and-you.

Plan Contact Information

Health, Dental, & Vision COBRA Administration

Phone: (

Henry County

Attn: Michelle Via

3300 Kings Mountain Road

Martinsville, CCA 24112

mvia@co.henry.va.us

Henry-Martinsville Social Services

Attn: Shamera Hairston

20 Progress Drive

Martinsville, VA 24115

Shamera.Hairston@dss.virginia.gov

PRIVACY NOTICES

Non Public Information (NPI)

When other companies help us conduct business, we expect them to follow applicable privacy laws.

We do not authorize them to use or share NPI except when necessary to conduct the work they are performing for us or to meet regulatory or other governmental requirements.

If we disagree with you, we will tell you we are not going to make the correction, We will give the reason(s) for our refusal. We will also tell you that you may submit a statement to us.

Your statement should include the NPI you believe is correct. It should also include the reasons(s) why you disagree with our decision not to correct the NPI

Disclosure Notice Concerning The Medical Information Bureau

CONTINUATION OF COVERAGE

We are committed to being there for you and your family at every stage of life. Pierce Group Benefits makes it easy to stay protected!

SUPPLEMENTAL/VOLUNTARY POLICIES

TRANSFERRING EMPLOYERS?

If you are transferring from a current PGB client to another, some benefits may be eligible for transfer. Please call Employee Services at 800-387-5955 for assistance.

Please visit www.piercegroupbenefits.com/individualcoverage or call 800-387-5955 for more information on these policies, as well as to enroll/continue your benefits.

ABOUT PIERCE GROUP BENEFITS

IMPORTANT NOTE & DISCLAIMER

ELIGIBILITY REQUIREMENTS

CURRENT EMPLOYEE?

PLAN YEAR & EFFECTIVE DATES: ANNUAL ENROLLMENT DATES:

ELIGIBILITY

NEW HIRE?

www.PierceGroupBenefits.com/

OVERVIEW OF BENEFITS

*You will need to re-enroll in the Flexible Spending Accounts if you want them to continue next year. If you do not re-enroll, your contribution will stop effective .

IMPORTANT NOTICES

When do my benefits start?

When do my deductions start?

Can I change my benefit elections outside of the enrollment period?

I have a pre-existing condition. Will I still be covered? Some policies may include a pre-existing condition clause. Please read your policy carefully for full details.

MID-YEAR EVENTS

Mid-Year Event

New Hire

Action Required

Make elections within 30 days of hire date. Documentation is required.

Marriage

Add your new spouse to your elections within 30 days of the marriage date. A copy of the marriage certificate must be presented.

Divorce

Birth or Adoption of a Child

Remove the former spouse within 30 days of the divorce. Proof of the divorce will be required. A copy of the divorce decree must be presented.

Result If Action Is Not Taken

You and your dependents are not eligible until the next Annual Enrollment period.

Dependent Aging Out

Your spouse is not eligible until the next Annual Enrollment period.

Remove or update dependent elections within 30 days of the dependent aging out. For more information and assistance, please call PGB Employee Services at 800-387-5955.

Benefits are not available for the divorced spouse and will be recouped if paid erroneously.

Death of a Spouse or Dependent

Remove the dependent from your elections within 30 days from the date of death. Death certificate must be presented.

The new dependent will not be covered until the next Annual Enrollment period.

Change in Spouse’s Employment or Coverage

Add or drop benefits from your elections within 30 days of the event date. A letter from the employer or insurance company must be presented.

You could pay a higher premium than required and you may be overpaying for coverage required.

You will not be able to make changes until the next Annual Enrollment period.

The examples included in this chart are not all-inclusive. Please speak to a Benefits Representative to learn more.

MID-YEAR EVENTS

Mid-Year Event

Part-Time to Full-Time or Vice Versa

Transferring Employers

Change your elections within 30 days from the employment status change to receive COBRA information or to enroll in benefits as a full-time employee. Documentation from the employer must be provided.

If you are transferring from one PGB client to another, some benefits may be eligible for transfer. Please call PGB Employee Services at 800-387-5955 for more information and assistance.

Benefits may not be available to you or your dependents if you wait to enroll in COBRA. Full-time employees will have to wait until the next Annual Enrollment period.

Loss of Government or Education Sponsored Health Coverage

Entitlement to Medicare or Medicaid

You may lose the opportunity to transfer benefits.

Non-FMLA Leave

If you, your spouse, or dependent becomes entitled to or loses coverage under Medicare or Medicaid, you may be able to change coverage under the accident or health plan.

You and your dependents are not eligible until the next Annual Enrollment period.

Retiring

You and your dependents are not eligible until the next Annual Enrollment period.

If you do not transfer your policies from payroll deduction to direct billing, Colonial Life will terminate your policies resulting in a loss of coverage.

The examples included in this chart are not all-inclusive. Please speak to a Benefits Representative to learn more.

ENROLLMENT INFORMATION

IN-PERSON & SELF-ENROLL

ANNUAL ENROLLMENT PERIOD:

BENEFIT ELECTION OPTIONS

YOU CAN MAKE THE FOLLOWING BENEFIT ELECTIONS DURING THE ANNUAL ENROLLMENT PERIOD:

+You will need to re-enroll in the Flexible Spending Accounts if you want them to continue each year.

ACCESS YOUR BENEFIT OPTIONS WHENEVER, WHEREVER

BENSELECT ENROLLMENT INSTRUCTIONS

Below is a series of instructions outlining the enrollment process. Please have the following information available before you begin:

• Username, pin, and enrollment website URL from this page

• Social security numbers of the spouse or any dependents you wish to enroll

• Dates of birth for the spouse and any dependents you wish to enroll

• Beneficiary names and social security numbers

HELPFUL TIPS

Enter your Username: Social Security Number with or without dashes (ex. 123-45-6789 or 123456789)

Enter your Pin: Last 4 numbers of your Social Security Number followed by last 2 numbers of your Date of Birth year (ex. 678970)

To login, visit: harmony.benselect.com/

The screen prompts you to create a NEW PIN.

Choose a security question and enter answer.

Confirm (or enter) an email address.

Click on ‘Save New PIN’ to continue to the enrollment welcome screen.

From the welcome screen click ‘Next’.

The screen shows ‘Personal Information’. Verify that the information is correct and enter the additional required information (marital status, work phone, e-mail address). Click ‘Next’.

BENSELECT ENROLLMENT INSTRUCTIONS

The screen allows you to add family members. It is only necessary to enter family member information if adding or including family members in your coverage. Click ‘Next’.

The screen shows ‘Benefit Summary’. Review your current benefits and make changes, and selections for the upcoming plan year.

Click ‘Sign & Submit’ once you have decided which benefits to enroll in.

Review your coverage. If any items are ‘Pending’, you will need to decide whether to enroll or decline this benefit.

Click ‘Next’ to review and electronically sign the authorization for your benefit elections.

Click ‘Download & Print’ to print a copy of your elections, or download and save the document. Please do not forget this important step! Click ‘Log Out’.

Review the confirmation, then if you are satisfied with your elections, enter your PIN and click ‘Sign Form’.

Colonial Life for Policyholders Portal

A faster, simpler way to manage your beneﬁts

THE PORTAL OFFERS YOU:

Faster service than calling/emailing

Conﬁrmation when a claim has been submitted

Simpliﬁed bill payment and management Answers to frequently asked questions and live chat assistance if you don’t see what you are looking for.

LEARN MORE

Colonial Life for Policyholders is an online portal created with you in mind. It’s the most convenient and efficient way to ﬁle a claim and manage your beneﬁts.

Here’s what you can do on Colonial Life for Policyholders:

File claims with a simple, guided form

Set up direct deposit for approved payments

BECOME A MEMBER TODAY:

View claim status or policy details anytime

Opt for instant alerts by email or text

Update your personal info & preferences

Go to ColonialLife.com/access to register. Click “create an account”, ﬁll out the required information and click Submit Enjoy faster service and improved beneﬁts awareness.

NEED TO FILE A CLAIM?

AFTER YOU FILE:

(Printed name of individual (Social Security (Signature) (Date Signed) subject to this disclosure) Number)

If applicable, I signed on behalf of the proposed insured as ____________________(indicate relationship). If legal Guardian, Power of Attorney Designee, or Conservator.

(Printed name of legal representative) (Signature of legal representative) (Date Signed)

ADDITIONAL BENEFITS

VIRGINIA RETIREMENT SYSTEM (VRS) LIFE INSURANCE

Questions about your employer paid and optional life insurance coverage can be submitted one of three ways:

By mail:

Securian Financial

PO Box 1193, Richmond, VA 23218-1193

By calling: 1-800-441-2258

Or by visiting their website: www.varetire.org/myvrs

VIRGINIA ASSOCIATION OF COUNTIES GROUP SELF INSURANCE RISK POOL (VACORP) SHORT AND LONG TERM DISABILITY

By calling: 1-844-404-2111

Or by visiting their website: www.vacorp.org/coverage/hybrid-disability

ADDITIONAL BENEFITS

VIRGINIA LOCAL DISABILITY PROGRAM (VLDP) SHORT AND LONG TERM DISABILITY - FOR HYBRID EMPLOYEES

Group Long Term Disability (LTD) insurance from Reed Group helps provide financial protection for insured members by promising to pay a monthly benefit in the event of a covered disability.

Please refer to the plan summary document and your employee handbook for specific plan details, eligibility definitions, limitations, and exclusions.

Questions about your VLDP Short and Long Term Disability can be submitted one of two ways:

By calling: 1-877-928-7021

Or by visiting their website: www.varetirement.org

REQUIRED HEALTH CARE NOTICES

Newborn and Mothers’ Health Protection Act

Women’s Health and Cancer Rights Act

Premium Assistance Under Medicaid and the Children’s Health Insurance Program (CHIP)

If you or your dependents are already enrolled in Medicaid or CHIP and you live in a State listed below, contact your State Medicaid or CHIP office to find out if premium assistance is available.

NOW or www.insurekidsnow.gov to find out how to apply. If you qualify, ask your state if it has a program that might help you pay the premiums for an employer sponsored plan.

REQUIRED HEALTH CARE NOTICES

ALABAMA - MEDICAID

Website: myalhipp.com

Phone: 1-855-692-5447

ALASKA - MEDICAID

The AK Health Insurance Premium Payment Program

Website: myakhipp.com

Phone: 1-866-251-4861

Email: CustomerService@MyAKHIPP.com

Medicaid Eligibility: dhss.alaska.gov/dpa/Pages/ medicaid/default.aspx

ARKANSAS - MEDICAID

Website: myarhipp.com

Phone: 1-855-MyARHIPP (855-692-7447)

CALIFORNIA - MEDICAID

Website: www.dhcs.ca.gov/services/Pages/ TPLRD_CAU_cont.aspx

Phone: 916-440-5676

COLORADO - HEALTH FIRST COLORADO (MEDICAID) & CHILD HEALTH PLAN PLUS (CHP+)

Health First Colorado Website: www.healthfirstcolorado.com

Health First Colorado Member Contact Center: 1-800-221-3943/State Relay 711

CHP+: www.colorado.gov/pacific/hcpf/childhealth-plan-plus

CHP+ Customer Service: 1-800-359-1991/State Relay 711

Health Insurance Buy-In Program (HIBI): www.colorado.gov/pacific/hcpf/health-insurancebuy-program

HIBI Customer Service: 1-855-692-6442

GEORGIA - MEDICAID

Website: medicaid.georgia.gov/health-insurance premium-payment-program-hipp

Phone: 678-564-1162, ext. 2131

INDIANA - MEDICAID

Healthy Indiana Plan for Low-Income

Adults 19-64

Website: www.in.gov/fssa/hip

Phone: 1-877-438-4479

All other Medicaid Website: www.in.gov/medicaid

Phone: 1-800-457-4584

IOWA - MEDICAID AND CHIP (HAWKI)

Medicaid Website: dhs.iowa.gov/ime/members

Medicaid Phone: 1-800-338-8366

Hawki Website: dhs.iowa.gov/Hawki

Hawki Phone: 1-800-257-8563

KANSAS - MEDICAID

Website: www.kdheks.gov/hcf/default.htm

Phone: 1-800-792-4884

KENTUCKY - MEDICAID

Kentucky Integrated Health Insurance

Premium Payment

Program (KI-HIPP) Website: chfs.ky.gov/agencies/dms/member/Pages/kihipp.aspx

Phone: 1-855-459-6328

Email: KIHIPP.PROGRAM@ky.gov

KCHIP Website: kidshealth.ky.gov/Pages/index.aspx

Phone: 1-877-524-4718

Kentucky Medicaid Website: chfs.ky.gov

LOUISIANA - MEDICAID

Website: www.medicaid.la.gov or www.ldh.la.gov/lahipp

Website: www.flmedicaidtplrecovery.com/flmedicaidtplrecovery.com/hipp/index.html

Phone: 1-877-357-3268 FLORIDA - MEDICAID

Phone: 1-888-342-6207 (Medicaid hotline) or 1-855-618-5488 (LaHIPP)

REQUIRED HEALTH CARE NOTICES

MAINE - MEDICAID

Website: www.maine.gov/dhhs/ofi/public assistance/index.html

Phone: 1-800-442-6003

TTY: Maine Relay 711

MASSACHUSETTS

- MEDICAID AND CHIP

Website: www.mass.gov/eohhs/gov/departments/ masshealth

Phone: 1-800-862-4840

MINNESOTA - MEDICAID

Phone: 1-800-657-3739

KANSAS - MEDICAID

Website: www.kdheks.gov/hcf/default.htm

Phone: 1-800-792-4884

MISSOURI - MEDICAID

Website: www.dss.mo.gov/mhd/participants/ pages/hipp.htm

Phone: 573-751-2005

MONTANA - MEDICAID

Website: dphhs.mt.gov/MontanaHealthcarePrograms/HIPP

Phone: 1-800-694-3084

NEBRASKA - MEDICAID

Website: www.ACCESSNebraska.ne.gov

Phone: 1-855-632-7633

Lincoln: 402-473-7000

Omaha: 402-595-1178

NEVADA - MEDICAID

Medicaid Website: dhcfp.nv.gov

Medicaid Phone: 1-800-992-0900

NEW HAMPSHIRE - MEDICAID

Website: www.dhhs.nh.gov/oii/hipp.htm

Phone: 603-271-5218

Toll free number for the HIPP program: 1-800-852-3345, ext. 5218

NEW JERSEY - MEDICAID AND CHIP

Medicaid Website: www.state.nj.us/humanservices/dmahs/clients/medicaid

Medicaid Phone: 609-631-2392

CHIP Website: www.njfamilycare.org/index.html

CHIP Phone: 1-800-701-0710

NEW YORK - MEDICAID

Website: www.health.ny.gov/health_care/ medicaid

Phone: 1-800-541-2831

NORTH CAROLINA - MEDICAID

Website: medicaid.ncdhhs.gov

Phone: 919-855-4100

NORTH DAKOTA - MEDICAID

Website: www.nd.gov/dhs/services/medicalserv/medicaid

Phone: 1-844-854-4825

OKLAHOMA - MEDICAID & CHIP

Website: www.insureoklahoma.org

Phone: 1-888-365-3742

OREGON - MEDICAID & CHIP

Website: healthcare.oregon.gov/Pages/index.aspx

Phone: 1-800-699-9075

REQUIRED HEALTH CARE NOTICES

PENNSYLVANIA - MEDICAID

Website: www.dhs.pa.gov/providers/Providers/ Pages/Medical/HIPP-Program.aspx

Phone: 1-800-692-7462

RHODE ISLAND - MEDICAID AND CHIP

Website: www.eohhs.ri.gov

Phone: 1-855-697-4347 or 401-462-0311

(Direct RIte Share Line)

SOUTH CAROLINA - MEDICAID

Website: www.scdhhs.gov

Phone: 1-888-549-0820

SOUTH DAKOTA - MEDICAID

Website: dss.sd.gov

Phone: 1-888-828-0059

TEXAS - MEDICAID

Website: gethipptexas.com

Phone: 1-800-440-0493

UTAH - MEDICAID

Medicaid Website: medicaid.utah.gov

CHIP Website: health.utah.gov/chip Phone: 1-877-543-7669

VERMONT - MEDICAID

Website: www.greenmountaincare.org Phone: 1-800-250-8427

VIRGINIA - MEDICAID AND CHIP

Website: www.coverva.org/hipp

Medicaid Phone: 1-800-432-5924

CHIP Phone: 1-855-242-8282

WASHINGTON - MEDICAID

Website: www.hca.wa.gov Phone: 1-800-562-3022

WEST VIRGINIA - MEDICAID

Website: mywvhipp.com

Toll-free phone: 1-855-MyWVHIPP (1-855-699-8447)

WISCONSIN - MEDICAID AND CHIP

Website: www.dhs.wisconsin.gov/badgercareplus/p-10095.htm Phone: 1-800-362-3002

WYOMING - MEDICAID

Website: wyequalitycare.acs-inc.com Phone: 307-777-7531

REQUIRED HEALTH CARE NOTICES

To see if any other states have added a premium assistance program since July 31, 2020, or for more information on special enrollment rights, contact either:

U.S. Department of Labor

Employee Benefits Security Administration www.dol.gov/agencies/ebsa 1-866-444-EBSA (3272)

Paperwork Reduction Act Statement

U.S. Department of Health and Human Services Centers for Medicare & Medicaid Services www.cms.hhs.gov 1-877-267-2323, Menu Option 4, Ext. 61565

COBRA CONTINUATION OF COVERAGE

If you’re an employee, you’ll become a qualified beneficiary if you lose your coverage under the Plan because of the following qualifying events:

• Your hours of employment are reduced, or

• Your employment ends for any reason other than your gross misconduct.

• If you’re the spouse of an employee, you’ll become a qualified beneficiary if you lose your coverage under the Plan because of the following qualifying events:

• Your spouse dies;

• Your spouse’s hours of employment are reduced;

• Your spouse’s employment ends for any reason other than his or her gross misconduct;

• Your spouse becomes entitled to Medicare benefits (under Part

A, Part B, or both); or

• The parent-employee dies;

• The parent-employee’s hours of employment are reduced;

• The parent-employee’s employment ends for any reason other than his or her gross misconduct;

• The parent-employee becomes entitled to Medicare benefits (Part A, Part B, or both);

• The parents become divorced or legally separated; or

• The child stops being eligible for coverage under the Plan as a “dependent child.”

When is COBRA continuation coverage available?

• The end of employment or reduction of hours of employment;

• Death of the employee;

• The employee’s becoming entitled to Medicare benefits (under Part A, Part B, or both).

For all other qualifying events (divorce or legal separation of the employee and spouse or a dependent child’s losing eligibility for coverage as a dependent child), you must notify the Plan Administrator within 60 days after the qualifying event occurs. You must provide this notice to: Applicable documentation will be required i.e. court order, certificate of coverage etc.

How is COBRA continuation coverage provided?

coverage.

COBRA CONTINUATION OF COVERAGE

There are also ways in which this 18-month period of COBRA continuation coverage can be extended:

• The month after your employment ends; or

• The month after group health plan coverage based on current employment ends.

For more information visit https://www.medicare.gov/medicare-and-you.

Plan Contact Information

Health, Dental, & Vision COBRA Administration

Phone: (

Henry County

Attn: Michelle Via

3300 Kings Mountain Road

Martinsville, CCA 24112

mvia@co.henry.va.us

Henry-Martinsville Social Services

Attn: Shamera Hairston

20 Progress Drive

Martinsville, VA 24115

Shamera.Hairston@dss.virginia.gov

PRIVACY NOTICES

Non Public Information (NPI)

When other companies help us conduct business, we expect them to follow applicable privacy laws.

We do not authorize them to use or share NPI except when necessary to conduct the work they are performing for us or to meet regulatory or other governmental requirements.

If we disagree with you, we will tell you we are not going to make the correction, We will give the reason(s) for our refusal. We will also tell you that you may submit a statement to us.

Your statement should include the NPI you believe is correct. It should also include the reasons(s) why you disagree with our decision not to correct the NPI

Disclosure Notice Concerning The Medical Information Bureau

CONTINUATION OF COVERAGE

We are committed to being there for you and your family at every stage of life. Pierce Group Benefits makes it easy to stay protected!

SUPPLEMENTAL/VOLUNTARY POLICIES

TRANSFERRING EMPLOYERS?

If you are transferring from a current PGB client to another, some benefits may be eligible for transfer. Please call Employee Services at 800-387-5955 for assistance.

Please visit www.piercegroupbenefits.com/individualcoverage or call 800-387-5955 for more information on these policies, as well as to enroll/continue your benefits.

ABOUT PIERCE GROUP BENEFITS

IMPORTANT NOTE & DISCLAIMER

ELIGIBILITY REQUIREMENTS

CURRENT EMPLOYEE?

PLAN YEAR & EFFECTIVE DATES: ANNUAL ENROLLMENT DATES:

ELIGIBILITY

NEW HIRE?

www.PierceGroupBenefits.com/

OVERVIEW OF BENEFITS

*You will need to re-enroll in the Flexible Spending Accounts if you want them to continue next year. If you do not re-enroll, your contribution will stop effective .

IMPORTANT NOTICES

When do my benefits start?

When do my deductions start?

Can I change my benefit elections outside of the enrollment period?

I have a pre-existing condition. Will I still be covered? Some policies may include a pre-existing condition clause. Please read your policy carefully for full details.

MID-YEAR EVENTS

Mid-Year Event

New Hire

Action Required

Make elections within 30 days of hire date. Documentation is required.

Marriage

Add your new spouse to your elections within 30 days of the marriage date. A copy of the marriage certificate must be presented.

Divorce

Birth or Adoption of a Child

Remove the former spouse within 30 days of the divorce. Proof of the divorce will be required. A copy of the divorce decree must be presented.

Result If Action Is Not Taken

You and your dependents are not eligible until the next Annual Enrollment period.

Dependent Aging Out

Your spouse is not eligible until the next Annual Enrollment period.

Remove or update dependent elections within 30 days of the dependent aging out. For more information and assistance, please call PGB Employee Services at 800-387-5955.

Benefits are not available for the divorced spouse and will be recouped if paid erroneously.

Death of a Spouse or Dependent

Remove the dependent from your elections within 30 days from the date of death. Death certificate must be presented.

The new dependent will not be covered until the next Annual Enrollment period.

Change in Spouse’s Employment or Coverage

Add or drop benefits from your elections within 30 days of the event date. A letter from the employer or insurance company must be presented.

You could pay a higher premium than required and you may be overpaying for coverage required.

You will not be able to make changes until the next Annual Enrollment period.

The examples included in this chart are not all-inclusive. Please speak to a Benefits Representative to learn more.

MID-YEAR EVENTS

Mid-Year Event

Part-Time to Full-Time or Vice Versa

Transferring Employers

Change your elections within 30 days from the employment status change to receive COBRA information or to enroll in benefits as a full-time employee. Documentation from the employer must be provided.

If you are transferring from one PGB client to another, some benefits may be eligible for transfer. Please call PGB Employee Services at 800-387-5955 for more information and assistance.

Benefits may not be available to you or your dependents if you wait to enroll in COBRA. Full-time employees will have to wait until the next Annual Enrollment period.

Loss of Government or Education Sponsored Health Coverage

Entitlement to Medicare or Medicaid

You may lose the opportunity to transfer benefits.

Non-FMLA Leave

If you, your spouse, or dependent becomes entitled to or loses coverage under Medicare or Medicaid, you may be able to change coverage under the accident or health plan.

You and your dependents are not eligible until the next Annual Enrollment period.

Retiring

You and your dependents are not eligible until the next Annual Enrollment period.

If you do not transfer your policies from payroll deduction to direct billing, Colonial Life will terminate your policies resulting in a loss of coverage.

The examples included in this chart are not all-inclusive. Please speak to a Benefits Representative to learn more.

ENROLLMENT INFORMATION

IN-PERSON & SELF-ENROLL

ANNUAL ENROLLMENT PERIOD:

BENEFIT ELECTION OPTIONS

YOU CAN MAKE THE FOLLOWING BENEFIT ELECTIONS DURING THE ANNUAL ENROLLMENT PERIOD:

+You will need to re-enroll in the Flexible Spending Accounts if you want them to continue each year.

ACCESS YOUR BENEFIT OPTIONS WHENEVER, WHEREVER

BENSELECT ENROLLMENT INSTRUCTIONS

Below is a series of instructions outlining the enrollment process. Please have the following information available before you begin:

• Username, pin, and enrollment website URL from this page

• Social security numbers of the spouse or any dependents you wish to enroll

• Dates of birth for the spouse and any dependents you wish to enroll

• Beneficiary names and social security numbers

HELPFUL TIPS

Enter your Username: Social Security Number with or without dashes (ex. 123-45-6789 or 123456789)

Enter your Pin: Last 4 numbers of your Social Security Number followed by last 2 numbers of your Date of Birth year (ex. 678970)

To login, visit: harmony.benselect.com/

The screen prompts you to create a NEW PIN.

Choose a security question and enter answer.

Confirm (or enter) an email address.

Click on ‘Save New PIN’ to continue to the enrollment welcome screen.

From the welcome screen click ‘Next’.

The screen shows ‘Personal Information’. Verify that the information is correct and enter the additional required information (marital status, work phone, e-mail address). Click ‘Next’.

BENSELECT ENROLLMENT INSTRUCTIONS

The screen allows you to add family members. It is only necessary to enter family member information if adding or including family members in your coverage. Click ‘Next’.

The screen shows ‘Benefit Summary’. Review your current benefits and make changes, and selections for the upcoming plan year.

Click ‘Sign & Submit’ once you have decided which benefits to enroll in.

Review your coverage. If any items are ‘Pending’, you will need to decide whether to enroll or decline this benefit.

Click ‘Next’ to review and electronically sign the authorization for your benefit elections.

Click ‘Download & Print’ to print a copy of your elections, or download and save the document. Please do not forget this important step! Click ‘Log Out’.

Review the confirmation, then if you are satisfied with your elections, enter your PIN and click ‘Sign Form’.

Colonial Life for Policyholders Portal

A faster, simpler way to manage your beneﬁts

THE PORTAL OFFERS YOU:

Faster service than calling/emailing

Conﬁrmation when a claim has been submitted

Simpliﬁed bill payment and management Answers to frequently asked questions and live chat assistance if you don’t see what you are looking for.

LEARN MORE

Colonial Life for Policyholders is an online portal created with you in mind. It’s the most convenient and efficient way to ﬁle a claim and manage your beneﬁts.

Here’s what you can do on Colonial Life for Policyholders:

File claims with a simple, guided form

Set up direct deposit for approved payments

BECOME A MEMBER TODAY:

View claim status or policy details anytime

Opt for instant alerts by email or text

Update your personal info & preferences

Go to ColonialLife.com/access to register. Click “create an account”, ﬁll out the required information and click Submit Enjoy faster service and improved beneﬁts awareness.

NEED TO FILE A CLAIM?

AFTER YOU FILE:

(Printed name of individual (Social Security (Signature) (Date Signed) subject to this disclosure) Number)

If applicable, I signed on behalf of the proposed insured as ____________________(indicate relationship). If legal Guardian, Power of Attorney Designee, or Conservator.

(Printed name of legal representative) (Signature of legal representative) (Date Signed)

ADDITIONAL BENEFITS

VIRGINIA RETIREMENT SYSTEM (VRS) LIFE INSURANCE

Questions about your employer paid and optional life insurance coverage can be submitted one of three ways:

By mail:

Securian Financial

PO Box 1193, Richmond, VA 23218-1193

By calling: 1-800-441-2258

Or by visiting their website: www.varetire.org/myvrs

VIRGINIA ASSOCIATION OF COUNTIES GROUP SELF INSURANCE RISK POOL (VACORP) SHORT AND LONG TERM DISABILITY

By calling: 1-844-404-2111

Or by visiting their website: www.vacorp.org/coverage/hybrid-disability

ADDITIONAL BENEFITS

VIRGINIA LOCAL DISABILITY PROGRAM (VLDP) SHORT AND LONG TERM DISABILITY - FOR HYBRID EMPLOYEES

Group Long Term Disability (LTD) insurance from Reed Group helps provide financial protection for insured members by promising to pay a monthly benefit in the event of a covered disability.

Please refer to the plan summary document and your employee handbook for specific plan details, eligibility definitions, limitations, and exclusions.

Questions about your VLDP Short and Long Term Disability can be submitted one of two ways:

By calling: 1-877-928-7021

Or by visiting their website: www.varetirement.org

REQUIRED HEALTH CARE NOTICES

Newborn and Mothers’ Health Protection Act

Women’s Health and Cancer Rights Act

Premium Assistance Under Medicaid and the Children’s Health Insurance Program (CHIP)

If you or your dependents are already enrolled in Medicaid or CHIP and you live in a State listed below, contact your State Medicaid or CHIP office to find out if premium assistance is available.

NOW or www.insurekidsnow.gov to find out how to apply. If you qualify, ask your state if it has a program that might help you pay the premiums for an employer sponsored plan.

REQUIRED HEALTH CARE NOTICES

ALABAMA - MEDICAID

Website: myalhipp.com

Phone: 1-855-692-5447

ALASKA - MEDICAID

The AK Health Insurance Premium Payment Program

Website: myakhipp.com

Phone: 1-866-251-4861

Email: CustomerService@MyAKHIPP.com

Medicaid Eligibility: dhss.alaska.gov/dpa/Pages/ medicaid/default.aspx

ARKANSAS - MEDICAID

Website: myarhipp.com

Phone: 1-855-MyARHIPP (855-692-7447)

CALIFORNIA - MEDICAID

Website: www.dhcs.ca.gov/services/Pages/ TPLRD_CAU_cont.aspx

Phone: 916-440-5676

COLORADO - HEALTH FIRST COLORADO (MEDICAID) & CHILD HEALTH PLAN PLUS (CHP+)

Health First Colorado Website: www.healthfirstcolorado.com

Health First Colorado Member Contact Center: 1-800-221-3943/State Relay 711

CHP+: www.colorado.gov/pacific/hcpf/childhealth-plan-plus

CHP+ Customer Service: 1-800-359-1991/State Relay 711

Health Insurance Buy-In Program (HIBI): www.colorado.gov/pacific/hcpf/health-insurancebuy-program

HIBI Customer Service: 1-855-692-6442

GEORGIA - MEDICAID

Website: medicaid.georgia.gov/health-insurance premium-payment-program-hipp

Phone: 678-564-1162, ext. 2131

INDIANA - MEDICAID

Healthy Indiana Plan for Low-Income

Adults 19-64

Website: www.in.gov/fssa/hip

Phone: 1-877-438-4479

All other Medicaid Website: www.in.gov/medicaid

Phone: 1-800-457-4584

IOWA - MEDICAID AND CHIP (HAWKI)

Medicaid Website: dhs.iowa.gov/ime/members

Medicaid Phone: 1-800-338-8366

Hawki Website: dhs.iowa.gov/Hawki

Hawki Phone: 1-800-257-8563

KANSAS - MEDICAID

Website: www.kdheks.gov/hcf/default.htm

Phone: 1-800-792-4884

KENTUCKY - MEDICAID

Kentucky Integrated Health Insurance

Premium Payment

Program (KI-HIPP) Website: chfs.ky.gov/agencies/dms/member/Pages/kihipp.aspx

Phone: 1-855-459-6328

Email: KIHIPP.PROGRAM@ky.gov

KCHIP Website: kidshealth.ky.gov/Pages/index.aspx

Phone: 1-877-524-4718

Kentucky Medicaid Website: chfs.ky.gov

LOUISIANA - MEDICAID

Website: www.medicaid.la.gov or www.ldh.la.gov/lahipp

Website: www.flmedicaidtplrecovery.com/flmedicaidtplrecovery.com/hipp/index.html

Phone: 1-877-357-3268 FLORIDA - MEDICAID

Phone: 1-888-342-6207 (Medicaid hotline) or 1-855-618-5488 (LaHIPP)

REQUIRED HEALTH CARE NOTICES

MAINE - MEDICAID

Website: www.maine.gov/dhhs/ofi/public assistance/index.html

Phone: 1-800-442-6003

TTY: Maine Relay 711

MASSACHUSETTS

- MEDICAID AND CHIP

Website: www.mass.gov/eohhs/gov/departments/ masshealth

Phone: 1-800-862-4840

MINNESOTA - MEDICAID

Phone: 1-800-657-3739

KANSAS - MEDICAID

Website: www.kdheks.gov/hcf/default.htm

Phone: 1-800-792-4884

MISSOURI - MEDICAID

Website: www.dss.mo.gov/mhd/participants/ pages/hipp.htm

Phone: 573-751-2005

MONTANA - MEDICAID

Website: dphhs.mt.gov/MontanaHealthcarePrograms/HIPP

Phone: 1-800-694-3084

NEBRASKA - MEDICAID

Website: www.ACCESSNebraska.ne.gov

Phone: 1-855-632-7633

Lincoln: 402-473-7000

Omaha: 402-595-1178

NEVADA - MEDICAID

Medicaid Website: dhcfp.nv.gov

Medicaid Phone: 1-800-992-0900

NEW HAMPSHIRE - MEDICAID

Website: www.dhhs.nh.gov/oii/hipp.htm

Phone: 603-271-5218

Toll free number for the HIPP program: 1-800-852-3345, ext. 5218

NEW JERSEY - MEDICAID AND CHIP

Medicaid Website: www.state.nj.us/humanservices/dmahs/clients/medicaid

Medicaid Phone: 609-631-2392

CHIP Website: www.njfamilycare.org/index.html

CHIP Phone: 1-800-701-0710

NEW YORK - MEDICAID

Website: www.health.ny.gov/health_care/ medicaid

Phone: 1-800-541-2831

NORTH CAROLINA - MEDICAID

Website: medicaid.ncdhhs.gov

Phone: 919-855-4100

NORTH DAKOTA - MEDICAID

Website: www.nd.gov/dhs/services/medicalserv/medicaid

Phone: 1-844-854-4825

OKLAHOMA - MEDICAID & CHIP

Website: www.insureoklahoma.org

Phone: 1-888-365-3742

OREGON - MEDICAID & CHIP

Website: healthcare.oregon.gov/Pages/index.aspx

Phone: 1-800-699-9075

REQUIRED HEALTH CARE NOTICES

PENNSYLVANIA - MEDICAID

Website: www.dhs.pa.gov/providers/Providers/ Pages/Medical/HIPP-Program.aspx

Phone: 1-800-692-7462

RHODE ISLAND - MEDICAID AND CHIP

Website: www.eohhs.ri.gov

Phone: 1-855-697-4347 or 401-462-0311

(Direct RIte Share Line)

SOUTH CAROLINA - MEDICAID

Website: www.scdhhs.gov

Phone: 1-888-549-0820

SOUTH DAKOTA - MEDICAID

Website: dss.sd.gov

Phone: 1-888-828-0059

TEXAS - MEDICAID

Website: gethipptexas.com

Phone: 1-800-440-0493

UTAH - MEDICAID

Medicaid Website: medicaid.utah.gov

CHIP Website: health.utah.gov/chip Phone: 1-877-543-7669

VERMONT - MEDICAID

Website: www.greenmountaincare.org Phone: 1-800-250-8427

VIRGINIA - MEDICAID AND CHIP

Website: www.coverva.org/hipp

Medicaid Phone: 1-800-432-5924

CHIP Phone: 1-855-242-8282

WASHINGTON - MEDICAID

Website: www.hca.wa.gov Phone: 1-800-562-3022

WEST VIRGINIA - MEDICAID

Website: mywvhipp.com

Toll-free phone: 1-855-MyWVHIPP (1-855-699-8447)

WISCONSIN - MEDICAID AND CHIP

Website: www.dhs.wisconsin.gov/badgercareplus/p-10095.htm Phone: 1-800-362-3002

WYOMING - MEDICAID

Website: wyequalitycare.acs-inc.com Phone: 307-777-7531

REQUIRED HEALTH CARE NOTICES

To see if any other states have added a premium assistance program since July 31, 2020, or for more information on special enrollment rights, contact either:

U.S. Department of Labor

Employee Benefits Security Administration www.dol.gov/agencies/ebsa 1-866-444-EBSA (3272)

Paperwork Reduction Act Statement

U.S. Department of Health and Human Services Centers for Medicare & Medicaid Services www.cms.hhs.gov 1-877-267-2323, Menu Option 4, Ext. 61565

COBRA CONTINUATION OF COVERAGE

If you’re an employee, you’ll become a qualified beneficiary if you lose your coverage under the Plan because of the following qualifying events:

• Your hours of employment are reduced, or

• Your employment ends for any reason other than your gross misconduct.

• If you’re the spouse of an employee, you’ll become a qualified beneficiary if you lose your coverage under the Plan because of the following qualifying events:

• Your spouse dies;

• Your spouse’s hours of employment are reduced;

• Your spouse’s employment ends for any reason other than his or her gross misconduct;

• Your spouse becomes entitled to Medicare benefits (under Part

A, Part B, or both); or

• The parent-employee dies;

• The parent-employee’s hours of employment are reduced;

• The parent-employee’s employment ends for any reason other than his or her gross misconduct;

• The parent-employee becomes entitled to Medicare benefits (Part A, Part B, or both);

• The parents become divorced or legally separated; or

• The child stops being eligible for coverage under the Plan as a “dependent child.”

When is COBRA continuation coverage available?

• The end of employment or reduction of hours of employment;

• Death of the employee;

• The employee’s becoming entitled to Medicare benefits (under Part A, Part B, or both).

For all other qualifying events (divorce or legal separation of the employee and spouse or a dependent child’s losing eligibility for coverage as a dependent child), you must notify the Plan Administrator within 60 days after the qualifying event occurs. You must provide this notice to: Applicable documentation will be required i.e. court order, certificate of coverage etc.

How is COBRA continuation coverage provided?

coverage.

COBRA CONTINUATION OF COVERAGE

There are also ways in which this 18-month period of COBRA continuation coverage can be extended:

• The month after your employment ends; or

• The month after group health plan coverage based on current employment ends.

For more information visit https://www.medicare.gov/medicare-and-you.

Plan Contact Information

Health, Dental, & Vision COBRA Administration

Phone: (

Henry County

Attn: Michelle Via

3300 Kings Mountain Road

Martinsville, CCA 24112

mvia@co.henry.va.us

Henry-Martinsville Social Services

Attn: Shamera Hairston

20 Progress Drive

Martinsville, VA 24115

Shamera.Hairston@dss.virginia.gov

PRIVACY NOTICES

Non Public Information (NPI)

When other companies help us conduct business, we expect them to follow applicable privacy laws.

We do not authorize them to use or share NPI except when necessary to conduct the work they are performing for us or to meet regulatory or other governmental requirements.

If we disagree with you, we will tell you we are not going to make the correction, We will give the reason(s) for our refusal. We will also tell you that you may submit a statement to us.

Your statement should include the NPI you believe is correct. It should also include the reasons(s) why you disagree with our decision not to correct the NPI

Disclosure Notice Concerning The Medical Information Bureau

CONTINUATION OF COVERAGE

We are committed to being there for you and your family at every stage of life. Pierce Group Benefits makes it easy to stay protected!

SUPPLEMENTAL/VOLUNTARY POLICIES

TRANSFERRING EMPLOYERS?

If you are transferring from a current PGB client to another, some benefits may be eligible for transfer. Please call Employee Services at 800-387-5955 for assistance.

Please visit www.piercegroupbenefits.com/individualcoverage or call 800-387-5955 for more information on these policies, as well as to enroll/continue your benefits.

ABOUT PIERCE GROUP BENEFITS

IMPORTANT NOTE & DISCLAIMER

ELIGIBILITY REQUIREMENTS

CURRENT EMPLOYEE?

PLAN YEAR & EFFECTIVE DATES: ANNUAL ENROLLMENT DATES:

ELIGIBILITY

NEW HIRE?

www.PierceGroupBenefits.com/

OVERVIEW OF BENEFITS

*You will need to re-enroll in the Flexible Spending Accounts if you want them to continue next year. If you do not re-enroll, your contribution will stop effective .

IMPORTANT NOTICES

When do my benefits start?

When do my deductions start?

Can I change my benefit elections outside of the enrollment period?

I have a pre-existing condition. Will I still be covered? Some policies may include a pre-existing condition clause. Please read your policy carefully for full details.

MID-YEAR EVENTS

Mid-Year Event

New Hire

Action Required

Make elections within 30 days of hire date. Documentation is required.

Marriage

Add your new spouse to your elections within 30 days of the marriage date. A copy of the marriage certificate must be presented.

Divorce

Birth or Adoption of a Child

Remove the former spouse within 30 days of the divorce. Proof of the divorce will be required. A copy of the divorce decree must be presented.

Result If Action Is Not Taken

You and your dependents are not eligible until the next Annual Enrollment period.

Dependent Aging Out

Your spouse is not eligible until the next Annual Enrollment period.

Remove or update dependent elections within 30 days of the dependent aging out. For more information and assistance, please call PGB Employee Services at 800-387-5955.

Benefits are not available for the divorced spouse and will be recouped if paid erroneously.

Death of a Spouse or Dependent

Remove the dependent from your elections within 30 days from the date of death. Death certificate must be presented.

The new dependent will not be covered until the next Annual Enrollment period.

Change in Spouse’s Employment or Coverage

Add or drop benefits from your elections within 30 days of the event date. A letter from the employer or insurance company must be presented.

You could pay a higher premium than required and you may be overpaying for coverage required.

You will not be able to make changes until the next Annual Enrollment period.

The examples included in this chart are not all-inclusive. Please speak to a Benefits Representative to learn more.

MID-YEAR EVENTS

Mid-Year Event

Part-Time to Full-Time or Vice Versa

Transferring Employers

Change your elections within 30 days from the employment status change to receive COBRA information or to enroll in benefits as a full-time employee. Documentation from the employer must be provided.

If you are transferring from one PGB client to another, some benefits may be eligible for transfer. Please call PGB Employee Services at 800-387-5955 for more information and assistance.

Benefits may not be available to you or your dependents if you wait to enroll in COBRA. Full-time employees will have to wait until the next Annual Enrollment period.

Loss of Government or Education Sponsored Health Coverage

Entitlement to Medicare or Medicaid

You may lose the opportunity to transfer benefits.

Non-FMLA Leave

If you, your spouse, or dependent becomes entitled to or loses coverage under Medicare or Medicaid, you may be able to change coverage under the accident or health plan.

You and your dependents are not eligible until the next Annual Enrollment period.

Retiring

You and your dependents are not eligible until the next Annual Enrollment period.

If you do not transfer your policies from payroll deduction to direct billing, Colonial Life will terminate your policies resulting in a loss of coverage.

The examples included in this chart are not all-inclusive. Please speak to a Benefits Representative to learn more.

ENROLLMENT INFORMATION

IN-PERSON & SELF-ENROLL

ANNUAL ENROLLMENT PERIOD:

BENEFIT ELECTION OPTIONS

YOU CAN MAKE THE FOLLOWING BENEFIT ELECTIONS DURING THE ANNUAL ENROLLMENT PERIOD:

+You will need to re-enroll in the Flexible Spending Accounts if you want them to continue each year.

ACCESS YOUR BENEFIT OPTIONS WHENEVER, WHEREVER

BENSELECT ENROLLMENT INSTRUCTIONS

Below is a series of instructions outlining the enrollment process. Please have the following information available before you begin:

• Username, pin, and enrollment website URL from this page

• Social security numbers of the spouse or any dependents you wish to enroll

• Dates of birth for the spouse and any dependents you wish to enroll

• Beneficiary names and social security numbers

HELPFUL TIPS

Enter your Username: Social Security Number with or without dashes (ex. 123-45-6789 or 123456789)

Enter your Pin: Last 4 numbers of your Social Security Number followed by last 2 numbers of your Date of Birth year (ex. 678970)

To login, visit: harmony.benselect.com/

The screen prompts you to create a NEW PIN.

Choose a security question and enter answer.

Confirm (or enter) an email address.

Click on ‘Save New PIN’ to continue to the enrollment welcome screen.

From the welcome screen click ‘Next’.

The screen shows ‘Personal Information’. Verify that the information is correct and enter the additional required information (marital status, work phone, e-mail address). Click ‘Next’.

BENSELECT ENROLLMENT INSTRUCTIONS

The screen allows you to add family members. It is only necessary to enter family member information if adding or including family members in your coverage. Click ‘Next’.

The screen shows ‘Benefit Summary’. Review your current benefits and make changes, and selections for the upcoming plan year.

Click ‘Sign & Submit’ once you have decided which benefits to enroll in.

Review your coverage. If any items are ‘Pending’, you will need to decide whether to enroll or decline this benefit.

Click ‘Next’ to review and electronically sign the authorization for your benefit elections.

Click ‘Download & Print’ to print a copy of your elections, or download and save the document. Please do not forget this important step! Click ‘Log Out’.

Review the confirmation, then if you are satisfied with your elections, enter your PIN and click ‘Sign Form’.

Colonial Life for Policyholders Portal

A faster, simpler way to manage your beneﬁts

THE PORTAL OFFERS YOU:

Faster service than calling/emailing

Conﬁrmation when a claim has been submitted

Simpliﬁed bill payment and management Answers to frequently asked questions and live chat assistance if you don’t see what you are looking for.

LEARN MORE

Colonial Life for Policyholders is an online portal created with you in mind. It’s the most convenient and efficient way to ﬁle a claim and manage your beneﬁts.

Here’s what you can do on Colonial Life for Policyholders:

File claims with a simple, guided form

Set up direct deposit for approved payments

BECOME A MEMBER TODAY:

View claim status or policy details anytime

Opt for instant alerts by email or text

Update your personal info & preferences

Go to ColonialLife.com/access to register. Click “create an account”, ﬁll out the required information and click Submit Enjoy faster service and improved beneﬁts awareness.

NEED TO FILE A CLAIM?

AFTER YOU FILE:

(Printed name of individual (Social Security (Signature) (Date Signed) subject to this disclosure) Number)

If applicable, I signed on behalf of the proposed insured as ____________________(indicate relationship). If legal Guardian, Power of Attorney Designee, or Conservator.

(Printed name of legal representative) (Signature of legal representative) (Date Signed)

ADDITIONAL BENEFITS

VIRGINIA RETIREMENT SYSTEM (VRS) LIFE INSURANCE

Questions about your employer paid and optional life insurance coverage can be submitted one of three ways:

By mail:

Securian Financial

PO Box 1193, Richmond, VA 23218-1193

By calling: 1-800-441-2258

Or by visiting their website: www.varetire.org/myvrs

VIRGINIA ASSOCIATION OF COUNTIES GROUP SELF INSURANCE RISK POOL (VACORP) SHORT AND LONG TERM DISABILITY

By calling: 1-844-404-2111

Or by visiting their website: www.vacorp.org/coverage/hybrid-disability

ADDITIONAL BENEFITS

VIRGINIA LOCAL DISABILITY PROGRAM (VLDP) SHORT AND LONG TERM DISABILITY - FOR HYBRID EMPLOYEES

Group Long Term Disability (LTD) insurance from Reed Group helps provide financial protection for insured members by promising to pay a monthly benefit in the event of a covered disability.

Please refer to the plan summary document and your employee handbook for specific plan details, eligibility definitions, limitations, and exclusions.

Questions about your VLDP Short and Long Term Disability can be submitted one of two ways:

By calling: 1-877-928-7021

Or by visiting their website: www.varetirement.org

REQUIRED HEALTH CARE NOTICES

Newborn and Mothers’ Health Protection Act

Women’s Health and Cancer Rights Act

Premium Assistance Under Medicaid and the Children’s Health Insurance Program (CHIP)

If you or your dependents are already enrolled in Medicaid or CHIP and you live in a State listed below, contact your State Medicaid or CHIP office to find out if premium assistance is available.

NOW or www.insurekidsnow.gov to find out how to apply. If you qualify, ask your state if it has a program that might help you pay the premiums for an employer sponsored plan.

REQUIRED HEALTH CARE NOTICES

ALABAMA - MEDICAID

Website: myalhipp.com

Phone: 1-855-692-5447

ALASKA - MEDICAID

The AK Health Insurance Premium Payment Program

Website: myakhipp.com

Phone: 1-866-251-4861

Email: CustomerService@MyAKHIPP.com

Medicaid Eligibility: dhss.alaska.gov/dpa/Pages/ medicaid/default.aspx

ARKANSAS - MEDICAID

Website: myarhipp.com

Phone: 1-855-MyARHIPP (855-692-7447)

CALIFORNIA - MEDICAID

Website: www.dhcs.ca.gov/services/Pages/ TPLRD_CAU_cont.aspx

Phone: 916-440-5676

COLORADO - HEALTH FIRST COLORADO (MEDICAID) & CHILD HEALTH PLAN PLUS (CHP+)

Health First Colorado Website: www.healthfirstcolorado.com

Health First Colorado Member Contact Center: 1-800-221-3943/State Relay 711

CHP+: www.colorado.gov/pacific/hcpf/childhealth-plan-plus

CHP+ Customer Service: 1-800-359-1991/State Relay 711

Health Insurance Buy-In Program (HIBI): www.colorado.gov/pacific/hcpf/health-insurancebuy-program

HIBI Customer Service: 1-855-692-6442

GEORGIA - MEDICAID

Website: medicaid.georgia.gov/health-insurance premium-payment-program-hipp

Phone: 678-564-1162, ext. 2131

INDIANA - MEDICAID

Healthy Indiana Plan for Low-Income

Adults 19-64

Website: www.in.gov/fssa/hip

Phone: 1-877-438-4479

All other Medicaid Website: www.in.gov/medicaid

Phone: 1-800-457-4584

IOWA - MEDICAID AND CHIP (HAWKI)

Medicaid Website: dhs.iowa.gov/ime/members

Medicaid Phone: 1-800-338-8366

Hawki Website: dhs.iowa.gov/Hawki

Hawki Phone: 1-800-257-8563

KANSAS - MEDICAID

Website: www.kdheks.gov/hcf/default.htm

Phone: 1-800-792-4884

KENTUCKY - MEDICAID

Kentucky Integrated Health Insurance

Premium Payment

Program (KI-HIPP) Website: chfs.ky.gov/agencies/dms/member/Pages/kihipp.aspx

Phone: 1-855-459-6328

Email: KIHIPP.PROGRAM@ky.gov

KCHIP Website: kidshealth.ky.gov/Pages/index.aspx

Phone: 1-877-524-4718

Kentucky Medicaid Website: chfs.ky.gov

LOUISIANA - MEDICAID

Website: www.medicaid.la.gov or www.ldh.la.gov/lahipp

Website: www.flmedicaidtplrecovery.com/flmedicaidtplrecovery.com/hipp/index.html

Phone: 1-877-357-3268 FLORIDA - MEDICAID

Phone: 1-888-342-6207 (Medicaid hotline) or 1-855-618-5488 (LaHIPP)

REQUIRED HEALTH CARE NOTICES

MAINE - MEDICAID

Website: www.maine.gov/dhhs/ofi/public assistance/index.html

Phone: 1-800-442-6003

TTY: Maine Relay 711

MASSACHUSETTS

- MEDICAID AND CHIP

Website: www.mass.gov/eohhs/gov/departments/ masshealth

Phone: 1-800-862-4840

MINNESOTA - MEDICAID

Phone: 1-800-657-3739

KANSAS - MEDICAID

Website: www.kdheks.gov/hcf/default.htm

Phone: 1-800-792-4884

MISSOURI - MEDICAID

Website: www.dss.mo.gov/mhd/participants/ pages/hipp.htm

Phone: 573-751-2005

MONTANA - MEDICAID

Website: dphhs.mt.gov/MontanaHealthcarePrograms/HIPP

Phone: 1-800-694-3084

NEBRASKA - MEDICAID

Website: www.ACCESSNebraska.ne.gov

Phone: 1-855-632-7633

Lincoln: 402-473-7000

Omaha: 402-595-1178

NEVADA - MEDICAID

Medicaid Website: dhcfp.nv.gov

Medicaid Phone: 1-800-992-0900

NEW HAMPSHIRE - MEDICAID

Website: www.dhhs.nh.gov/oii/hipp.htm

Phone: 603-271-5218

Toll free number for the HIPP program: 1-800-852-3345, ext. 5218

NEW JERSEY - MEDICAID AND CHIP

Medicaid Website: www.state.nj.us/humanservices/dmahs/clients/medicaid

Medicaid Phone: 609-631-2392

CHIP Website: www.njfamilycare.org/index.html

CHIP Phone: 1-800-701-0710

NEW YORK - MEDICAID

Website: www.health.ny.gov/health_care/ medicaid

Phone: 1-800-541-2831

NORTH CAROLINA - MEDICAID

Website: medicaid.ncdhhs.gov

Phone: 919-855-4100

NORTH DAKOTA - MEDICAID

Website: www.nd.gov/dhs/services/medicalserv/medicaid

Phone: 1-844-854-4825

OKLAHOMA - MEDICAID & CHIP

Website: www.insureoklahoma.org

Phone: 1-888-365-3742

OREGON - MEDICAID & CHIP

Website: healthcare.oregon.gov/Pages/index.aspx

Phone: 1-800-699-9075

REQUIRED HEALTH CARE NOTICES

PENNSYLVANIA - MEDICAID

Website: www.dhs.pa.gov/providers/Providers/ Pages/Medical/HIPP-Program.aspx

Phone: 1-800-692-7462

RHODE ISLAND - MEDICAID AND CHIP

Website: www.eohhs.ri.gov

Phone: 1-855-697-4347 or 401-462-0311

(Direct RIte Share Line)

SOUTH CAROLINA - MEDICAID

Website: www.scdhhs.gov

Phone: 1-888-549-0820

SOUTH DAKOTA - MEDICAID

Website: dss.sd.gov

Phone: 1-888-828-0059

TEXAS - MEDICAID

Website: gethipptexas.com

Phone: 1-800-440-0493

UTAH - MEDICAID

Medicaid Website: medicaid.utah.gov

CHIP Website: health.utah.gov/chip Phone: 1-877-543-7669

VERMONT - MEDICAID

Website: www.greenmountaincare.org Phone: 1-800-250-8427

VIRGINIA - MEDICAID AND CHIP

Website: www.coverva.org/hipp

Medicaid Phone: 1-800-432-5924

CHIP Phone: 1-855-242-8282

WASHINGTON - MEDICAID

Website: www.hca.wa.gov Phone: 1-800-562-3022

WEST VIRGINIA - MEDICAID

Website: mywvhipp.com

Toll-free phone: 1-855-MyWVHIPP (1-855-699-8447)

WISCONSIN - MEDICAID AND CHIP

Website: www.dhs.wisconsin.gov/badgercareplus/p-10095.htm Phone: 1-800-362-3002

WYOMING - MEDICAID

Website: wyequalitycare.acs-inc.com Phone: 307-777-7531

REQUIRED HEALTH CARE NOTICES

To see if any other states have added a premium assistance program since July 31, 2020, or for more information on special enrollment rights, contact either:

U.S. Department of Labor

Employee Benefits Security Administration www.dol.gov/agencies/ebsa 1-866-444-EBSA (3272)

Paperwork Reduction Act Statement

U.S. Department of Health and Human Services Centers for Medicare & Medicaid Services www.cms.hhs.gov 1-877-267-2323, Menu Option 4, Ext. 61565

COBRA CONTINUATION OF COVERAGE

If you’re an employee, you’ll become a qualified beneficiary if you lose your coverage under the Plan because of the following qualifying events:

• Your hours of employment are reduced, or

• Your employment ends for any reason other than your gross misconduct.

• If you’re the spouse of an employee, you’ll become a qualified beneficiary if you lose your coverage under the Plan because of the following qualifying events:

• Your spouse dies;

• Your spouse’s hours of employment are reduced;

• Your spouse’s employment ends for any reason other than his or her gross misconduct;

• Your spouse becomes entitled to Medicare benefits (under Part

A, Part B, or both); or

• The parent-employee dies;

• The parent-employee’s hours of employment are reduced;

• The parent-employee’s employment ends for any reason other than his or her gross misconduct;

• The parent-employee becomes entitled to Medicare benefits (Part A, Part B, or both);

• The parents become divorced or legally separated; or

• The child stops being eligible for coverage under the Plan as a “dependent child.”

When is COBRA continuation coverage available?

• The end of employment or reduction of hours of employment;

• Death of the employee;

• The employee’s becoming entitled to Medicare benefits (under Part A, Part B, or both).

For all other qualifying events (divorce or legal separation of the employee and spouse or a dependent child’s losing eligibility for coverage as a dependent child), you must notify the Plan Administrator within 60 days after the qualifying event occurs. You must provide this notice to: Applicable documentation will be required i.e. court order, certificate of coverage etc.

How is COBRA continuation coverage provided?

coverage.

COBRA CONTINUATION OF COVERAGE

There are also ways in which this 18-month period of COBRA continuation coverage can be extended:

• The month after your employment ends; or

• The month after group health plan coverage based on current employment ends.

For more information visit https://www.medicare.gov/medicare-and-you.

Plan Contact Information

Health, Dental, & Vision COBRA Administration

Phone: (

Henry County

Attn: Michelle Via

3300 Kings Mountain Road

Martinsville, CCA 24112

mvia@co.henry.va.us

Henry-Martinsville Social Services

Attn: Shamera Hairston

20 Progress Drive

Martinsville, VA 24115

Shamera.Hairston@dss.virginia.gov

PRIVACY NOTICES

Non Public Information (NPI)

When other companies help us conduct business, we expect them to follow applicable privacy laws.

We do not authorize them to use or share NPI except when necessary to conduct the work they are performing for us or to meet regulatory or other governmental requirements.

If we disagree with you, we will tell you we are not going to make the correction, We will give the reason(s) for our refusal. We will also tell you that you may submit a statement to us.

Your statement should include the NPI you believe is correct. It should also include the reasons(s) why you disagree with our decision not to correct the NPI

Disclosure Notice Concerning The Medical Information Bureau

CONTINUATION OF COVERAGE

We are committed to being there for you and your family at every stage of life. Pierce Group Benefits makes it easy to stay protected!

SUPPLEMENTAL/VOLUNTARY POLICIES

TRANSFERRING EMPLOYERS?

If you are transferring from a current PGB client to another, some benefits may be eligible for transfer. Please call Employee Services at 800-387-5955 for assistance.

Please visit www.piercegroupbenefits.com/individualcoverage or call 800-387-5955 for more information on these policies, as well as to enroll/continue your benefits.

ABOUT PIERCE GROUP BENEFITS

IMPORTANT NOTE & DISCLAIMER

ELIGIBILITY REQUIREMENTS

CURRENT EMPLOYEE?

PLAN YEAR & EFFECTIVE DATES: ANNUAL ENROLLMENT DATES:

ELIGIBILITY

NEW HIRE?

www.PierceGroupBenefits.com/

OVERVIEW OF BENEFITS

*You will need to re-enroll in the Flexible Spending Accounts if you want them to continue next year. If you do not re-enroll, your contribution will stop effective .

Please note

IMPORTANT NOTICES

When do my benefits start?

When do my deductions start?

Can I change my benefit elections outside of the enrollment period?

I have a pre-existing condition. Will I still be covered? Some policies may include a pre-existing condition clause. Please read your policy carefully for full details.

MID-YEAR EVENTS

Mid-Year Event

New Hire

Action Required

Make elections within 30 days of hire date. Documentation is required.

Marriage

Add your new spouse to your elections within 30 days of the marriage date. A copy of the marriage certificate must be presented.

Divorce

Birth or Adoption of a Child

Remove the former spouse within 30 days of the divorce. Proof of the divorce will be required. A copy of the divorce decree must be presented.

Result If Action Is Not Taken

You and your dependents are not eligible until the next Annual Enrollment period.

Dependent Aging Out

Your spouse is not eligible until the next Annual Enrollment period.

Remove or update dependent elections within 30 days of the dependent aging out. For more information and assistance, please call PGB Employee Services at 800-387-5955.

Benefits are not available for the divorced spouse and will be recouped if paid erroneously.

Death of a Spouse or Dependent

Remove the dependent from your elections within 30 days from the date of death. Death certificate must be presented.

The new dependent will not be covered until the next Annual Enrollment period.

Change in Spouse’s Employment or Coverage

Add or drop benefits from your elections within 30 days of the event date. A letter from the employer or insurance company must be presented.

You could pay a higher premium than required and you may be overpaying for coverage required.

You will not be able to make changes until the next Annual Enrollment period.

The examples included in this chart are not all-inclusive. Please speak to a Benefits Representative to learn more.

MID-YEAR EVENTS

Mid-Year Event

Part-Time to Full-Time or Vice Versa

Transferring Employers

Change your elections within 30 days from the employment status change to receive COBRA information or to enroll in benefits as a full-time employee. Documentation from the employer must be provided.

If you are transferring from one PGB client to another, some benefits may be eligible for transfer. Please call PGB Employee Services at 800-387-5955 for more information and assistance.

Benefits may not be available to you or your dependents if you wait to enroll in COBRA. Full-time employees will have to wait until the next Annual Enrollment period.

Loss of Government or Education Sponsored Health Coverage

Entitlement to Medicare or Medicaid

You may lose the opportunity to transfer benefits.

Non-FMLA Leave

If you, your spouse, or dependent becomes entitled to or loses coverage under Medicare or Medicaid, you may be able to change coverage under the accident or health plan.

You and your dependents are not eligible until the next Annual Enrollment period.

Retiring

You and your dependents are not eligible until the next Annual Enrollment period.

If you do not transfer your policies from payroll deduction to direct billing, Colonial Life will terminate your policies resulting in a loss of coverage.

The examples included in this chart are not all-inclusive. Please speak to a Benefits Representative to learn more.

ENROLLMENT INFORMATION

IN-PERSON & SELF-ENROLL

ANNUAL ENROLLMENT PERIOD:

BENEFIT ELECTION OPTIONS

YOU CAN MAKE THE FOLLOWING BENEFIT ELECTIONS DURING THE ANNUAL ENROLLMENT PERIOD:

+You will need to re-enroll in the Flexible Spending Accounts if you want them to continue each year.

ACCESS YOUR BENEFIT OPTIONS WHENEVER, WHEREVER

BENSELECT ENROLLMENT INSTRUCTIONS

Below is a series of instructions outlining the enrollment process. Please have the following information available before you begin:

• Username, pin, and enrollment website URL from this page

• Social security numbers of the spouse or any dependents you wish to enroll

• Dates of birth for the spouse and any dependents you wish to enroll

• Beneficiary names and social security numbers

HELPFUL TIPS

Enter your Username: Social Security Number with or without dashes (ex. 123-45-6789 or 123456789)

Enter your Pin: Last 4 numbers of your Social Security Number followed by last 2 numbers of your Date of Birth year (ex. 678970)

To login, visit: harmony.benselect.com/

The screen prompts you to create a NEW PIN.

Choose a security question and enter answer.

Confirm (or enter) an email address.

Click on ‘Save New PIN’ to continue to the enrollment welcome screen.

From the welcome screen click ‘Next’.

The screen shows ‘Personal Information’. Verify that the information is correct and enter the additional required information (marital status, work phone, e-mail address). Click ‘Next’.

BENSELECT ENROLLMENT INSTRUCTIONS

The screen allows you to add family members. It is only necessary to enter family member information if adding or including family members in your coverage. Click ‘Next’.

The screen shows ‘Benefit Summary’. Review your current benefits and make changes, and selections for the upcoming plan year.

Click ‘Sign & Submit’ once you have decided which benefits to enroll in.

Review your coverage. If any items are ‘Pending’, you will need to decide whether to enroll or decline this benefit.

Click ‘Next’ to review and electronically sign the authorization for your benefit elections.

Click ‘Download & Print’ to print a copy of your elections, or download and save the document. Please do not forget this important step! Click ‘Log Out’.

Review the confirmation, then if you are satisfied with your elections, enter your PIN and click ‘Sign Form’.

Colonial Life for Policyholders Portal

A faster, simpler way to manage your beneﬁts

THE PORTAL OFFERS YOU:

Faster service than calling/emailing

Conﬁrmation when a claim has been submitted

Simpliﬁed bill payment and management Answers to frequently asked questions and live chat assistance if you don’t see what you are looking for.

LEARN MORE

Colonial Life for Policyholders is an online portal created with you in mind. It’s the most convenient and efficient way to ﬁle a claim and manage your beneﬁts.

Here’s what you can do on Colonial Life for Policyholders:

File claims with a simple, guided form

Set up direct deposit for approved payments

BECOME A MEMBER TODAY:

View claim status or policy details anytime

Opt for instant alerts by email or text

Update your personal info & preferences

Go to ColonialLife.com/access to register. Click “create an account”, ﬁll out the required information and click Submit Enjoy faster service and improved beneﬁts awareness.

NEED TO FILE A CLAIM?

AFTER YOU FILE:

(Printed name of individual (Social Security (Signature) (Date Signed) subject to this disclosure) Number)

If applicable, I signed on behalf of the proposed insured as ____________________(indicate relationship). If legal Guardian, Power of Attorney Designee, or Conservator.

(Printed name of legal representative) (Signature of legal representative) (Date Signed)

ADDITIONAL BENEFITS

VIRGINIA RETIREMENT SYSTEM (VRS) LIFE INSURANCE

Questions about your employer paid and optional life insurance coverage can be submitted one of three ways:

By mail:

Securian Financial

PO Box 1193, Richmond, VA 23218-1193

By calling: 1-800-441-2258

Or by visiting their website: www.varetire.org/myvrs

VIRGINIA ASSOCIATION OF COUNTIES GROUP SELF INSURANCE RISK POOL (VACORP) SHORT AND LONG TERM DISABILITY

By calling: 1-844-404-2111

Or by visiting their website: www.vacorp.org/coverage/hybrid-disability

ADDITIONAL BENEFITS

VIRGINIA LOCAL DISABILITY PROGRAM (VLDP) SHORT AND LONG TERM DISABILITY - FOR HYBRID EMPLOYEES

Group Long Term Disability (LTD) insurance from Reed Group helps provide financial protection for insured members by promising to pay a monthly benefit in the event of a covered disability.

Please refer to the plan summary document and your employee handbook for specific plan details, eligibility definitions, limitations, and exclusions.

Questions about your VLDP Short and Long Term Disability can be submitted one of two ways:

By calling: 1-877-928-7021

Or by visiting their website: www.varetirement.org

REQUIRED HEALTH CARE NOTICES

Newborn and Mothers’ Health Protection Act

Women’s Health and Cancer Rights Act

Premium Assistance Under Medicaid and the Children’s Health Insurance Program (CHIP)

If you or your dependents are already enrolled in Medicaid or CHIP and you live in a State listed below, contact your State Medicaid or CHIP office to find out if premium assistance is available.

NOW or www.insurekidsnow.gov to find out how to apply. If you qualify, ask your state if it has a program that might help you pay the premiums for an employer sponsored plan.

REQUIRED HEALTH CARE NOTICES

ALABAMA - MEDICAID

Website: myalhipp.com

Phone: 1-855-692-5447

ALASKA - MEDICAID

The AK Health Insurance Premium Payment Program

Website: myakhipp.com

Phone: 1-866-251-4861

Email: CustomerService@MyAKHIPP.com

Medicaid Eligibility: dhss.alaska.gov/dpa/Pages/ medicaid/default.aspx

ARKANSAS - MEDICAID

Website: myarhipp.com

Phone: 1-855-MyARHIPP (855-692-7447)

CALIFORNIA - MEDICAID

Website: www.dhcs.ca.gov/services/Pages/ TPLRD_CAU_cont.aspx

Phone: 916-440-5676

COLORADO - HEALTH FIRST COLORADO (MEDICAID) & CHILD HEALTH PLAN PLUS (CHP+)

Health First Colorado Website: www.healthfirstcolorado.com

Health First Colorado Member Contact Center: 1-800-221-3943/State Relay 711

CHP+: www.colorado.gov/pacific/hcpf/childhealth-plan-plus

CHP+ Customer Service: 1-800-359-1991/State Relay 711

Health Insurance Buy-In Program (HIBI): www.colorado.gov/pacific/hcpf/health-insurancebuy-program

HIBI Customer Service: 1-855-692-6442

GEORGIA - MEDICAID

Website: medicaid.georgia.gov/health-insurance premium-payment-program-hipp

Phone: 678-564-1162, ext. 2131

INDIANA - MEDICAID

Healthy Indiana Plan for Low-Income

Adults 19-64

Website: www.in.gov/fssa/hip

Phone: 1-877-438-4479

All other Medicaid Website: www.in.gov/medicaid

Phone: 1-800-457-4584

IOWA - MEDICAID AND CHIP (HAWKI)

Medicaid Website: dhs.iowa.gov/ime/members

Medicaid Phone: 1-800-338-8366

Hawki Website: dhs.iowa.gov/Hawki

Hawki Phone: 1-800-257-8563

KANSAS - MEDICAID

Website: www.kdheks.gov/hcf/default.htm

Phone: 1-800-792-4884

KENTUCKY - MEDICAID

Kentucky Integrated Health Insurance

Premium Payment

Program (KI-HIPP) Website: chfs.ky.gov/agencies/dms/member/Pages/kihipp.aspx

Phone: 1-855-459-6328

Email: KIHIPP.PROGRAM@ky.gov

KCHIP Website: kidshealth.ky.gov/Pages/index.aspx

Phone: 1-877-524-4718

Kentucky Medicaid Website: chfs.ky.gov

LOUISIANA - MEDICAID

Website: www.medicaid.la.gov or www.ldh.la.gov/lahipp

Website: www.flmedicaidtplrecovery.com/flmedicaidtplrecovery.com/hipp/index.html

Phone: 1-877-357-3268 FLORIDA - MEDICAID

Phone: 1-888-342-6207 (Medicaid hotline) or 1-855-618-5488 (LaHIPP)

REQUIRED HEALTH CARE NOTICES

MAINE - MEDICAID

Website: www.maine.gov/dhhs/ofi/public assistance/index.html

Phone: 1-800-442-6003

TTY: Maine Relay 711

MASSACHUSETTS

- MEDICAID AND CHIP

Website: www.mass.gov/eohhs/gov/departments/ masshealth

Phone: 1-800-862-4840

MINNESOTA - MEDICAID

Phone: 1-800-657-3739

KANSAS - MEDICAID

Website: www.kdheks.gov/hcf/default.htm

Phone: 1-800-792-4884

MISSOURI - MEDICAID

Website: www.dss.mo.gov/mhd/participants/ pages/hipp.htm

Phone: 573-751-2005

MONTANA - MEDICAID

Website: dphhs.mt.gov/MontanaHealthcarePrograms/HIPP

Phone: 1-800-694-3084

NEBRASKA - MEDICAID

Website: www.ACCESSNebraska.ne.gov

Phone: 1-855-632-7633

Lincoln: 402-473-7000

Omaha: 402-595-1178

NEVADA - MEDICAID

Medicaid Website: dhcfp.nv.gov

Medicaid Phone: 1-800-992-0900

NEW HAMPSHIRE - MEDICAID

Website: www.dhhs.nh.gov/oii/hipp.htm

Phone: 603-271-5218

Toll free number for the HIPP program: 1-800-852-3345, ext. 5218

NEW JERSEY - MEDICAID AND CHIP

Medicaid Website: www.state.nj.us/humanservices/dmahs/clients/medicaid

Medicaid Phone: 609-631-2392

CHIP Website: www.njfamilycare.org/index.html

CHIP Phone: 1-800-701-0710

NEW YORK - MEDICAID

Website: www.health.ny.gov/health_care/ medicaid

Phone: 1-800-541-2831

NORTH CAROLINA - MEDICAID

Website: medicaid.ncdhhs.gov

Phone: 919-855-4100

NORTH DAKOTA - MEDICAID

Website: www.nd.gov/dhs/services/medicalserv/medicaid

Phone: 1-844-854-4825

OKLAHOMA - MEDICAID & CHIP

Website: www.insureoklahoma.org

Phone: 1-888-365-3742

OREGON - MEDICAID & CHIP

Website: healthcare.oregon.gov/Pages/index.aspx

Phone: 1-800-699-9075

REQUIRED HEALTH CARE NOTICES

PENNSYLVANIA - MEDICAID

Website: www.dhs.pa.gov/providers/Providers/ Pages/Medical/HIPP-Program.aspx

Phone: 1-800-692-7462

RHODE ISLAND - MEDICAID AND CHIP

Website: www.eohhs.ri.gov

Phone: 1-855-697-4347 or 401-462-0311

(Direct RIte Share Line)

SOUTH CAROLINA - MEDICAID

Website: www.scdhhs.gov

Phone: 1-888-549-0820

SOUTH DAKOTA - MEDICAID

Website: dss.sd.gov

Phone: 1-888-828-0059

TEXAS - MEDICAID

Website: gethipptexas.com

Phone: 1-800-440-0493

UTAH - MEDICAID

Medicaid Website: medicaid.utah.gov

CHIP Website: health.utah.gov/chip Phone: 1-877-543-7669

VERMONT - MEDICAID

Website: www.greenmountaincare.org Phone: 1-800-250-8427

VIRGINIA - MEDICAID AND CHIP

Website: www.coverva.org/hipp

Medicaid Phone: 1-800-432-5924

CHIP Phone: 1-855-242-8282

WASHINGTON - MEDICAID

Website: www.hca.wa.gov Phone: 1-800-562-3022

WEST VIRGINIA - MEDICAID

Website: mywvhipp.com

Toll-free phone: 1-855-MyWVHIPP (1-855-699-8447)

WISCONSIN - MEDICAID AND CHIP

Website: www.dhs.wisconsin.gov/badgercareplus/p-10095.htm Phone: 1-800-362-3002

WYOMING - MEDICAID

Website: wyequalitycare.acs-inc.com Phone: 307-777-7531

REQUIRED HEALTH CARE NOTICES

To see if any other states have added a premium assistance program since July 31, 2020, or for more information on special enrollment rights, contact either:

U.S. Department of Labor

Employee Benefits Security Administration www.dol.gov/agencies/ebsa 1-866-444-EBSA (3272)

Paperwork Reduction Act Statement

U.S. Department of Health and Human Services Centers for Medicare & Medicaid Services www.cms.hhs.gov 1-877-267-2323, Menu Option 4, Ext. 61565

COBRA CONTINUATION OF COVERAGE

If you’re an employee, you’ll become a qualified beneficiary if you lose your coverage under the Plan because of the following qualifying events:

• Your hours of employment are reduced, or

• Your employment ends for any reason other than your gross misconduct.

• If you’re the spouse of an employee, you’ll become a qualified beneficiary if you lose your coverage under the Plan because of the following qualifying events:

• Your spouse dies;

• Your spouse’s hours of employment are reduced;

• Your spouse’s employment ends for any reason other than his or her gross misconduct;

• Your spouse becomes entitled to Medicare benefits (under Part

A, Part B, or both); or

• The parent-employee dies;

• The parent-employee’s hours of employment are reduced;

• The parent-employee’s employment ends for any reason other than his or her gross misconduct;

• The parent-employee becomes entitled to Medicare benefits (Part A, Part B, or both);

• The parents become divorced or legally separated; or

• The child stops being eligible for coverage under the Plan as a “dependent child.”

When is COBRA continuation coverage available?

• The end of employment or reduction of hours of employment;

• Death of the employee;

• The employee’s becoming entitled to Medicare benefits (under Part A, Part B, or both).

For all other qualifying events (divorce or legal separation of the employee and spouse or a dependent child’s losing eligibility for coverage as a dependent child), you must notify the Plan Administrator within 60 days after the qualifying event occurs. You must provide this notice to: Applicable documentation will be required i.e. court order, certificate of coverage etc.

How is COBRA continuation coverage provided?

coverage.

COBRA CONTINUATION OF COVERAGE

There are also ways in which this 18-month period of COBRA continuation coverage can be extended:

• The month after your employment ends; or

• The month after group health plan coverage based on current employment ends.

For more information visit https://www.medicare.gov/medicare-and-you.

Plan Contact Information

Health, Dental, & Vision COBRA Administration

Phone: (

Henry County

Attn: Michelle Via

3300 Kings Mountain Road

Martinsville, CCA 24112

mvia@co.henry.va.us

Henry-Martinsville Social Services

Attn: Shamera Hairston

20 Progress Drive

Martinsville, VA 24115

Shamera.Hairston@dss.virginia.gov

PRIVACY NOTICES

Non Public Information (NPI)

When other companies help us conduct business, we expect them to follow applicable privacy laws.

We do not authorize them to use or share NPI except when necessary to conduct the work they are performing for us or to meet regulatory or other governmental requirements.

If we disagree with you, we will tell you we are not going to make the correction, We will give the reason(s) for our refusal. We will also tell you that you may submit a statement to us.

Your statement should include the NPI you believe is correct. It should also include the reasons(s) why you disagree with our decision not to correct the NPI

Disclosure Notice Concerning The Medical Information Bureau

CONTINUATION OF COVERAGE

We are committed to being there for you and your family at every stage of life. Pierce Group Benefits makes it easy to stay protected!

SUPPLEMENTAL/VOLUNTARY POLICIES

TRANSFERRING EMPLOYERS?

If you are transferring from a current PGB client to another, some benefits may be eligible for transfer. Please call Employee Services at 800-387-5955 for assistance.

Please visit www.piercegroupbenefits.com/individualcoverage or call 800-387-5955 for more information on these policies, as well as to enroll/continue your benefits.

ABOUT PIERCE GROUP BENEFITS

IMPORTANT NOTE & DISCLAIMER

ELIGIBILITY REQUIREMENTS

CURRENT EMPLOYEE?

PLAN YEAR & EFFECTIVE DATES: ANNUAL ENROLLMENT DATES:

ELIGIBILITY

NEW HIRE?

www.PierceGroupBenefits.com/

OVERVIEW OF BENEFITS

*You will need to re-enroll in the Flexible Spending Accounts if you want them to continue next year. If you do not re-enroll, your contribution will stop effective .

IMPORTANT NOTICES

When do my benefits start?

When do my deductions start?

Can I change my benefit elections outside of the enrollment period?

I have a pre-existing condition. Will I still be covered? Some policies may include a pre-existing condition clause. Please read your policy carefully for full details.

MID-YEAR EVENTS

Mid-Year Event

New Hire

Action Required

Make elections within 30 days of hire date. Documentation is required.

Marriage

Add your new spouse to your elections within 30 days of the marriage date. A copy of the marriage certificate must be presented.

Divorce

Birth or Adoption of a Child

Remove the former spouse within 30 days of the divorce. Proof of the divorce will be required. A copy of the divorce decree must be presented.

Result If Action Is Not Taken

You and your dependents are not eligible until the next Annual Enrollment period.

Dependent Aging Out

Your spouse is not eligible until the next Annual Enrollment period.

Remove or update dependent elections within 30 days of the dependent aging out. For more information and assistance, please call PGB Employee Services at 800-387-5955.

Benefits are not available for the divorced spouse and will be recouped if paid erroneously.

Death of a Spouse or Dependent

Remove the dependent from your elections within 30 days from the date of death. Death certificate must be presented.

The new dependent will not be covered until the next Annual Enrollment period.

Change in Spouse’s Employment or Coverage

Add or drop benefits from your elections within 30 days of the event date. A letter from the employer or insurance company must be presented.

You could pay a higher premium than required and you may be overpaying for coverage required.

You will not be able to make changes until the next Annual Enrollment period.

The examples included in this chart are not all-inclusive. Please speak to a Benefits Representative to learn more.

MID-YEAR EVENTS

Mid-Year Event

Part-Time to Full-Time or Vice Versa

Transferring Employers

Change your elections within 30 days from the employment status change to receive COBRA information or to enroll in benefits as a full-time employee. Documentation from the employer must be provided.

If you are transferring from one PGB client to another, some benefits may be eligible for transfer. Please call PGB Employee Services at 800-387-5955 for more information and assistance.

Benefits may not be available to you or your dependents if you wait to enroll in COBRA. Full-time employees will have to wait until the next Annual Enrollment period.

Loss of Government or Education Sponsored Health Coverage

Entitlement to Medicare or Medicaid

You may lose the opportunity to transfer benefits.

Non-FMLA Leave

If you, your spouse, or dependent becomes entitled to or loses coverage under Medicare or Medicaid, you may be able to change coverage under the accident or health plan.

You and your dependents are not eligible until the next Annual Enrollment period.

Retiring

You and your dependents are not eligible until the next Annual Enrollment period.

If you do not transfer your policies from payroll deduction to direct billing, Colonial Life will terminate your policies resulting in a loss of coverage.

The examples included in this chart are not all-inclusive. Please speak to a Benefits Representative to learn more.

ENROLLMENT INFORMATION

IN-PERSON & SELF-ENROLL

ANNUAL ENROLLMENT PERIOD:

BENEFIT ELECTION OPTIONS

YOU CAN MAKE THE FOLLOWING BENEFIT ELECTIONS DURING THE ANNUAL ENROLLMENT PERIOD:

+You will need to re-enroll in the Flexible Spending Accounts if you want them to continue each year.

ACCESS YOUR BENEFIT OPTIONS WHENEVER, WHEREVER

BENSELECT ENROLLMENT INSTRUCTIONS

Below is a series of instructions outlining the enrollment process. Please have the following information available before you begin:

• Username, pin, and enrollment website URL from this page

• Social security numbers of the spouse or any dependents you wish to enroll

• Dates of birth for the spouse and any dependents you wish to enroll

• Beneficiary names and social security numbers

HELPFUL TIPS

Enter your Username: Social Security Number with or without dashes (ex. 123-45-6789 or 123456789)

Enter your Pin: Last 4 numbers of your Social Security Number followed by last 2 numbers of your Date of Birth year (ex. 678970)

To login, visit: harmony.benselect.com/

The screen prompts you to create a NEW PIN.

Choose a security question and enter answer.

Confirm (or enter) an email address.

Click on ‘Save New PIN’ to continue to the enrollment welcome screen.

From the welcome screen click ‘Next’.

The screen shows ‘Personal Information’. Verify that the information is correct and enter the additional required information (marital status, work phone, e-mail address). Click ‘Next’.

BENSELECT ENROLLMENT INSTRUCTIONS

The screen allows you to add family members. It is only necessary to enter family member information if adding or including family members in your coverage. Click ‘Next’.

The screen shows ‘Benefit Summary’. Review your current benefits and make changes, and selections for the upcoming plan year.

Click ‘Sign & Submit’ once you have decided which benefits to enroll in.

Review your coverage. If any items are ‘Pending’, you will need to decide whether to enroll or decline this benefit.

Click ‘Next’ to review and electronically sign the authorization for your benefit elections.

Click ‘Download & Print’ to print a copy of your elections, or download and save the document. Please do not forget this important step! Click ‘Log Out’.

Review the confirmation, then if you are satisfied with your elections, enter your PIN and click ‘Sign Form’.

Colonial Life for Policyholders Portal

A faster, simpler way to manage your beneﬁts

THE PORTAL OFFERS YOU:

Faster service than calling/emailing

Conﬁrmation when a claim has been submitted

Simpliﬁed bill payment and management Answers to frequently asked questions and live chat assistance if you don’t see what you are looking for.

LEARN MORE

Colonial Life for Policyholders is an online portal created with you in mind. It’s the most convenient and efficient way to ﬁle a claim and manage your beneﬁts.

Here’s what you can do on Colonial Life for Policyholders:

File claims with a simple, guided form

Set up direct deposit for approved payments

BECOME A MEMBER TODAY:

View claim status or policy details anytime

Opt for instant alerts by email or text

Update your personal info & preferences

Go to ColonialLife.com/access to register. Click “create an account”, ﬁll out the required information and click Submit Enjoy faster service and improved beneﬁts awareness.

NEED TO FILE A CLAIM?

AFTER YOU FILE:

(Printed name of individual (Social Security (Signature) (Date Signed) subject to this disclosure) Number)

If applicable, I signed on behalf of the proposed insured as ____________________(indicate relationship). If legal Guardian, Power of Attorney Designee, or Conservator.

(Printed name of legal representative) (Signature of legal representative) (Date Signed)

ADDITIONAL BENEFITS

VIRGINIA RETIREMENT SYSTEM (VRS) LIFE INSURANCE

Questions about your employer paid and optional life insurance coverage can be submitted one of three ways:

By mail:

Securian Financial

PO Box 1193, Richmond, VA 23218-1193

By calling: 1-800-441-2258

Or by visiting their website: www.varetire.org/myvrs

VIRGINIA ASSOCIATION OF COUNTIES GROUP SELF INSURANCE RISK POOL (VACORP) SHORT AND LONG TERM DISABILITY

By calling: 1-844-404-2111

Or by visiting their website: www.vacorp.org/coverage/hybrid-disability

ADDITIONAL BENEFITS

VIRGINIA LOCAL DISABILITY PROGRAM (VLDP) SHORT AND LONG TERM DISABILITY - FOR HYBRID EMPLOYEES

Group Long Term Disability (LTD) insurance from Reed Group helps provide financial protection for insured members by promising to pay a monthly benefit in the event of a covered disability.

Please refer to the plan summary document and your employee handbook for specific plan details, eligibility definitions, limitations, and exclusions.

Questions about your VLDP Short and Long Term Disability can be submitted one of two ways:

By calling: 1-877-928-7021

Or by visiting their website: www.varetirement.org

REQUIRED HEALTH CARE NOTICES

Newborn and Mothers’ Health Protection Act

Women’s Health and Cancer Rights Act

Premium Assistance Under Medicaid and the Children’s Health Insurance Program (CHIP)

If you or your dependents are already enrolled in Medicaid or CHIP and you live in a State listed below, contact your State Medicaid or CHIP office to find out if premium assistance is available.

NOW or www.insurekidsnow.gov to find out how to apply. If you qualify, ask your state if it has a program that might help you pay the premiums for an employer sponsored plan.

REQUIRED HEALTH CARE NOTICES

ALABAMA - MEDICAID

Website: myalhipp.com

Phone: 1-855-692-5447

ALASKA - MEDICAID

The AK Health Insurance Premium Payment Program

Website: myakhipp.com

Phone: 1-866-251-4861

Email: CustomerService@MyAKHIPP.com

Medicaid Eligibility: dhss.alaska.gov/dpa/Pages/ medicaid/default.aspx

ARKANSAS - MEDICAID

Website: myarhipp.com

Phone: 1-855-MyARHIPP (855-692-7447)

CALIFORNIA - MEDICAID

Website: www.dhcs.ca.gov/services/Pages/ TPLRD_CAU_cont.aspx

Phone: 916-440-5676

COLORADO - HEALTH FIRST COLORADO (MEDICAID) & CHILD HEALTH PLAN PLUS (CHP+)

Health First Colorado Website: www.healthfirstcolorado.com

Health First Colorado Member Contact Center: 1-800-221-3943/State Relay 711

CHP+: www.colorado.gov/pacific/hcpf/childhealth-plan-plus

CHP+ Customer Service: 1-800-359-1991/State Relay 711

Health Insurance Buy-In Program (HIBI): www.colorado.gov/pacific/hcpf/health-insurancebuy-program

HIBI Customer Service: 1-855-692-6442

GEORGIA - MEDICAID

Website: medicaid.georgia.gov/health-insurance premium-payment-program-hipp

Phone: 678-564-1162, ext. 2131

INDIANA - MEDICAID

Healthy Indiana Plan for Low-Income

Adults 19-64

Website: www.in.gov/fssa/hip

Phone: 1-877-438-4479

All other Medicaid Website: www.in.gov/medicaid

Phone: 1-800-457-4584

IOWA - MEDICAID AND CHIP (HAWKI)

Medicaid Website: dhs.iowa.gov/ime/members

Medicaid Phone: 1-800-338-8366

Hawki Website: dhs.iowa.gov/Hawki

Hawki Phone: 1-800-257-8563

KANSAS - MEDICAID

Website: www.kdheks.gov/hcf/default.htm

Phone: 1-800-792-4884

KENTUCKY - MEDICAID

Kentucky Integrated Health Insurance

Premium Payment

Program (KI-HIPP) Website: chfs.ky.gov/agencies/dms/member/Pages/kihipp.aspx

Phone: 1-855-459-6328

Email: KIHIPP.PROGRAM@ky.gov

KCHIP Website: kidshealth.ky.gov/Pages/index.aspx

Phone: 1-877-524-4718

Kentucky Medicaid Website: chfs.ky.gov

LOUISIANA - MEDICAID

Website: www.medicaid.la.gov or www.ldh.la.gov/lahipp

Website: www.flmedicaidtplrecovery.com/flmedicaidtplrecovery.com/hipp/index.html

Phone: 1-877-357-3268 FLORIDA - MEDICAID

Phone: 1-888-342-6207 (Medicaid hotline) or 1-855-618-5488 (LaHIPP)

REQUIRED HEALTH CARE NOTICES

MAINE - MEDICAID

Website: www.maine.gov/dhhs/ofi/public assistance/index.html

Phone: 1-800-442-6003

TTY: Maine Relay 711

MASSACHUSETTS

- MEDICAID AND CHIP

Website: www.mass.gov/eohhs/gov/departments/ masshealth

Phone: 1-800-862-4840

MINNESOTA - MEDICAID

Phone: 1-800-657-3739

KANSAS - MEDICAID

Website: www.kdheks.gov/hcf/default.htm

Phone: 1-800-792-4884

MISSOURI - MEDICAID

Website: www.dss.mo.gov/mhd/participants/ pages/hipp.htm

Phone: 573-751-2005

MONTANA - MEDICAID

Website: dphhs.mt.gov/MontanaHealthcarePrograms/HIPP

Phone: 1-800-694-3084

NEBRASKA - MEDICAID

Website: www.ACCESSNebraska.ne.gov

Phone: 1-855-632-7633

Lincoln: 402-473-7000

Omaha: 402-595-1178

NEVADA - MEDICAID

Medicaid Website: dhcfp.nv.gov

Medicaid Phone: 1-800-992-0900

NEW HAMPSHIRE - MEDICAID

Website: www.dhhs.nh.gov/oii/hipp.htm

Phone: 603-271-5218

Toll free number for the HIPP program: 1-800-852-3345, ext. 5218

NEW JERSEY - MEDICAID AND CHIP

Medicaid Website: www.state.nj.us/humanservices/dmahs/clients/medicaid

Medicaid Phone: 609-631-2392

CHIP Website: www.njfamilycare.org/index.html

CHIP Phone: 1-800-701-0710

NEW YORK - MEDICAID

Website: www.health.ny.gov/health_care/ medicaid

Phone: 1-800-541-2831

NORTH CAROLINA - MEDICAID

Website: medicaid.ncdhhs.gov

Phone: 919-855-4100

NORTH DAKOTA - MEDICAID

Website: www.nd.gov/dhs/services/medicalserv/medicaid

Phone: 1-844-854-4825

OKLAHOMA - MEDICAID & CHIP

Website: www.insureoklahoma.org

Phone: 1-888-365-3742

OREGON - MEDICAID & CHIP

Website: healthcare.oregon.gov/Pages/index.aspx

Phone: 1-800-699-9075

REQUIRED HEALTH CARE NOTICES

PENNSYLVANIA - MEDICAID

Website: www.dhs.pa.gov/providers/Providers/ Pages/Medical/HIPP-Program.aspx

Phone: 1-800-692-7462

RHODE ISLAND - MEDICAID AND CHIP

Website: www.eohhs.ri.gov

Phone: 1-855-697-4347 or 401-462-0311

(Direct RIte Share Line)

SOUTH CAROLINA - MEDICAID

Website: www.scdhhs.gov

Phone: 1-888-549-0820

SOUTH DAKOTA - MEDICAID

Website: dss.sd.gov

Phone: 1-888-828-0059

TEXAS - MEDICAID

Website: gethipptexas.com

Phone: 1-800-440-0493

UTAH - MEDICAID

Medicaid Website: medicaid.utah.gov

CHIP Website: health.utah.gov/chip Phone: 1-877-543-7669

VERMONT - MEDICAID

Website: www.greenmountaincare.org Phone: 1-800-250-8427

VIRGINIA - MEDICAID AND CHIP

Website: www.coverva.org/hipp

Medicaid Phone: 1-800-432-5924

CHIP Phone: 1-855-242-8282

WASHINGTON - MEDICAID

Website: www.hca.wa.gov Phone: 1-800-562-3022

WEST VIRGINIA - MEDICAID

Website: mywvhipp.com

Toll-free phone: 1-855-MyWVHIPP (1-855-699-8447)

WISCONSIN - MEDICAID AND CHIP

Website: www.dhs.wisconsin.gov/badgercareplus/p-10095.htm Phone: 1-800-362-3002

WYOMING - MEDICAID

Website: wyequalitycare.acs-inc.com Phone: 307-777-7531

REQUIRED HEALTH CARE NOTICES

To see if any other states have added a premium assistance program since July 31, 2020, or for more information on special enrollment rights, contact either:

U.S. Department of Labor

Employee Benefits Security Administration www.dol.gov/agencies/ebsa 1-866-444-EBSA (3272)

Paperwork Reduction Act Statement

U.S. Department of Health and Human Services Centers for Medicare & Medicaid Services www.cms.hhs.gov 1-877-267-2323, Menu Option 4, Ext. 61565

COBRA CONTINUATION OF COVERAGE

If you’re an employee, you’ll become a qualified beneficiary if you lose your coverage under the Plan because of the following qualifying events:

• Your hours of employment are reduced, or

• Your employment ends for any reason other than your gross misconduct.

• If you’re the spouse of an employee, you’ll become a qualified beneficiary if you lose your coverage under the Plan because of the following qualifying events:

• Your spouse dies;

• Your spouse’s hours of employment are reduced;

• Your spouse’s employment ends for any reason other than his or her gross misconduct;

• Your spouse becomes entitled to Medicare benefits (under Part

A, Part B, or both); or

• The parent-employee dies;

• The parent-employee’s hours of employment are reduced;

• The parent-employee’s employment ends for any reason other than his or her gross misconduct;

• The parent-employee becomes entitled to Medicare benefits (Part A, Part B, or both);

• The parents become divorced or legally separated; or

• The child stops being eligible for coverage under the Plan as a “dependent child.”

When is COBRA continuation coverage available?

• The end of employment or reduction of hours of employment;

• Death of the employee;

• The employee’s becoming entitled to Medicare benefits (under Part A, Part B, or both).

For all other qualifying events (divorce or legal separation of the employee and spouse or a dependent child’s losing eligibility for coverage as a dependent child), you must notify the Plan Administrator within 60 days after the qualifying event occurs. You must provide this notice to: Applicable documentation will be required i.e. court order, certificate of coverage etc.

How is COBRA continuation coverage provided?

coverage.

COBRA CONTINUATION OF COVERAGE

There are also ways in which this 18-month period of COBRA continuation coverage can be extended:

• The month after your employment ends; or

• The month after group health plan coverage based on current employment ends.

For more information visit https://www.medicare.gov/medicare-and-you.

Plan Contact Information

Health, Dental, & Vision COBRA Administration

Phone: (

Henry County

Attn: Michelle Via

3300 Kings Mountain Road

Martinsville, CCA 24112

mvia@co.henry.va.us

Henry-Martinsville Social Services

Attn: Shamera Hairston

20 Progress Drive

Martinsville, VA 24115

Shamera.Hairston@dss.virginia.gov

PRIVACY NOTICES

Non Public Information (NPI)

When other companies help us conduct business, we expect them to follow applicable privacy laws.

We do not authorize them to use or share NPI except when necessary to conduct the work they are performing for us or to meet regulatory or other governmental requirements.

If we disagree with you, we will tell you we are not going to make the correction, We will give the reason(s) for our refusal. We will also tell you that you may submit a statement to us.

Your statement should include the NPI you believe is correct. It should also include the reasons(s) why you disagree with our decision not to correct the NPI

Disclosure Notice Concerning The Medical Information Bureau

CONTINUATION OF COVERAGE

We are committed to being there for you and your family at every stage of life. Pierce Group Benefits makes it easy to stay protected!

SUPPLEMENTAL/VOLUNTARY POLICIES

TRANSFERRING EMPLOYERS?

If you are transferring from a current PGB client to another, some benefits may be eligible for transfer. Please call Employee Services at 800-387-5955 for assistance.

Please visit www.piercegroupbenefits.com/individualcoverage or call 800-387-5955 for more information on these policies, as well as to enroll/continue your benefits.

ABOUT PIERCE GROUP BENEFITS

IMPORTANT NOTE & DISCLAIMER

ELIGIBILITY REQUIREMENTS

CURRENT EMPLOYEE?

PLAN YEAR & EFFECTIVE DATES: ANNUAL ENROLLMENT DATES:

ELIGIBILITY

NEW HIRE?

www.PierceGroupBenefits.com/

OVERVIEW OF BENEFITS

*You will need to re-enroll in the Flexible Spending Accounts if you want them to continue next year. If you do not re-enroll, your contribution will stop effective .

Please

IMPORTANT NOTICES

When do my benefits start?

When do my deductions start?

Can I change my benefit elections outside of the enrollment period?

I have a pre-existing condition. Will I still be covered? Some policies may include a pre-existing condition clause. Please read your policy carefully for full details.

MID-YEAR EVENTS

Mid-Year Event

New Hire

Action Required

Make elections within 30 days of hire date. Documentation is required.

Marriage

Add your new spouse to your elections within 30 days of the marriage date. A copy of the marriage certificate must be presented.

Divorce

Birth or Adoption of a Child

Remove the former spouse within 30 days of the divorce. Proof of the divorce will be required. A copy of the divorce decree must be presented.

Result If Action Is Not Taken

You and your dependents are not eligible until the next Annual Enrollment period.

Dependent Aging Out

Your spouse is not eligible until the next Annual Enrollment period.

Remove or update dependent elections within 30 days of the dependent aging out. For more information and assistance, please call PGB Employee Services at 800-387-5955.

Benefits are not available for the divorced spouse and will be recouped if paid erroneously.

Death of a Spouse or Dependent

Remove the dependent from your elections within 30 days from the date of death. Death certificate must be presented.

The new dependent will not be covered until the next Annual Enrollment period.

Change in Spouse’s Employment or Coverage

Add or drop benefits from your elections within 30 days of the event date. A letter from the employer or insurance company must be presented.

You could pay a higher premium than required and you may be overpaying for coverage required.

You will not be able to make changes until the next Annual Enrollment period.

The examples included in this chart are not all-inclusive. Please speak to a Benefits Representative to learn more.

MID-YEAR EVENTS

Mid-Year Event

Part-Time to Full-Time or Vice Versa

Transferring Employers

Change your elections within 30 days from the employment status change to receive COBRA information or to enroll in benefits as a full-time employee. Documentation from the employer must be provided.

If you are transferring from one PGB client to another, some benefits may be eligible for transfer. Please call PGB Employee Services at 800-387-5955 for more information and assistance.

Benefits may not be available to you or your dependents if you wait to enroll in COBRA. Full-time employees will have to wait until the next Annual Enrollment period.

Loss of Government or Education Sponsored Health Coverage

Entitlement to Medicare or Medicaid

You may lose the opportunity to transfer benefits.

Non-FMLA Leave

If you, your spouse, or dependent becomes entitled to or loses coverage under Medicare or Medicaid, you may be able to change coverage under the accident or health plan.

You and your dependents are not eligible until the next Annual Enrollment period.

Retiring

You and your dependents are not eligible until the next Annual Enrollment period.

If you do not transfer your policies from payroll deduction to direct billing, Colonial Life will terminate your policies resulting in a loss of coverage.

The examples included in this chart are not all-inclusive. Please speak to a Benefits Representative to learn more.

ENROLLMENT INFORMATION

IN-PERSON & SELF-ENROLL

ANNUAL ENROLLMENT PERIOD:

BENEFIT ELECTION OPTIONS

YOU CAN MAKE THE FOLLOWING BENEFIT ELECTIONS DURING THE ANNUAL ENROLLMENT PERIOD:

+You will need to re-enroll in the Flexible Spending Accounts if you want them to continue each year.

ACCESS YOUR BENEFIT OPTIONS WHENEVER, WHEREVER

BENSELECT ENROLLMENT INSTRUCTIONS

Below is a series of instructions outlining the enrollment process. Please have the following information available before you begin:

• Username, pin, and enrollment website URL from this page

• Social security numbers of the spouse or any dependents you wish to enroll

• Dates of birth for the spouse and any dependents you wish to enroll

• Beneficiary names and social security numbers

HELPFUL TIPS

Enter your Username: Social Security Number with or without dashes (ex. 123-45-6789 or 123456789)

Enter your Pin: Last 4 numbers of your Social Security Number followed by last 2 numbers of your Date of Birth year (ex. 678970)

To login, visit: harmony.benselect.com/

The screen prompts you to create a NEW PIN.

Choose a security question and enter answer.

Confirm (or enter) an email address.

Click on ‘Save New PIN’ to continue to the enrollment welcome screen.

From the welcome screen click ‘Next’.

The screen shows ‘Personal Information’. Verify that the information is correct and enter the additional required information (marital status, work phone, e-mail address). Click ‘Next’.

BENSELECT ENROLLMENT INSTRUCTIONS

The screen allows you to add family members. It is only necessary to enter family member information if adding or including family members in your coverage. Click ‘Next’.

The screen shows ‘Benefit Summary’. Review your current benefits and make changes, and selections for the upcoming plan year.

Click ‘Sign & Submit’ once you have decided which benefits to enroll in.

Review your coverage. If any items are ‘Pending’, you will need to decide whether to enroll or decline this benefit.

Click ‘Next’ to review and electronically sign the authorization for your benefit elections.

Click ‘Download & Print’ to print a copy of your elections, or download and save the document. Please do not forget this important step! Click ‘Log Out’.

Review the confirmation, then if you are satisfied with your elections, enter your PIN and click ‘Sign Form’.

Colonial Life for Policyholders Portal

A faster, simpler way to manage your beneﬁts

THE PORTAL OFFERS YOU:

Faster service than calling/emailing

Conﬁrmation when a claim has been submitted

Simpliﬁed bill payment and management Answers to frequently asked questions and live chat assistance if you don’t see what you are looking for.

LEARN MORE

Colonial Life for Policyholders is an online portal created with you in mind. It’s the most convenient and efficient way to ﬁle a claim and manage your beneﬁts.

Here’s what you can do on Colonial Life for Policyholders:

File claims with a simple, guided form

Set up direct deposit for approved payments

BECOME A MEMBER TODAY:

View claim status or policy details anytime

Opt for instant alerts by email or text

Update your personal info & preferences

Go to ColonialLife.com/access to register. Click “create an account”, ﬁll out the required information and click Submit Enjoy faster service and improved beneﬁts awareness.

NEED TO FILE A CLAIM?

AFTER YOU FILE:

(Printed name of individual (Social Security (Signature) (Date Signed) subject to this disclosure) Number)

If applicable, I signed on behalf of the proposed insured as ____________________(indicate relationship). If legal Guardian, Power of Attorney Designee, or Conservator.

(Printed name of legal representative) (Signature of legal representative) (Date Signed)

ADDITIONAL BENEFITS

VIRGINIA RETIREMENT SYSTEM (VRS) LIFE INSURANCE

Questions about your employer paid and optional life insurance coverage can be submitted one of three ways:

By mail:

Securian Financial

PO Box 1193, Richmond, VA 23218-1193

By calling: 1-800-441-2258

Or by visiting their website: www.varetire.org/myvrs

VIRGINIA ASSOCIATION OF COUNTIES GROUP SELF INSURANCE RISK POOL (VACORP) SHORT AND LONG TERM DISABILITY

By calling: 1-844-404-2111

Or by visiting their website: www.vacorp.org/coverage/hybrid-disability

ADDITIONAL BENEFITS

VIRGINIA LOCAL DISABILITY PROGRAM (VLDP) SHORT AND LONG TERM DISABILITY - FOR HYBRID EMPLOYEES

Group Long Term Disability (LTD) insurance from Reed Group helps provide financial protection for insured members by promising to pay a monthly benefit in the event of a covered disability.

Please refer to the plan summary document and your employee handbook for specific plan details, eligibility definitions, limitations, and exclusions.

Questions about your VLDP Short and Long Term Disability can be submitted one of two ways:

By calling: 1-877-928-7021

Or by visiting their website: www.varetirement.org

REQUIRED HEALTH CARE NOTICES

Newborn and Mothers’ Health Protection Act

Women’s Health and Cancer Rights Act

Premium Assistance Under Medicaid and the Children’s Health Insurance Program (CHIP)

If you or your dependents are already enrolled in Medicaid or CHIP and you live in a State listed below, contact your State Medicaid or CHIP office to find out if premium assistance is available.

NOW or www.insurekidsnow.gov to find out how to apply. If you qualify, ask your state if it has a program that might help you pay the premiums for an employer sponsored plan.

REQUIRED HEALTH CARE NOTICES

ALABAMA - MEDICAID

Website: myalhipp.com

Phone: 1-855-692-5447

ALASKA - MEDICAID

The AK Health Insurance Premium Payment Program

Website: myakhipp.com

Phone: 1-866-251-4861

Email: CustomerService@MyAKHIPP.com

Medicaid Eligibility: dhss.alaska.gov/dpa/Pages/ medicaid/default.aspx

ARKANSAS - MEDICAID

Website: myarhipp.com

Phone: 1-855-MyARHIPP (855-692-7447)

CALIFORNIA - MEDICAID

Website: www.dhcs.ca.gov/services/Pages/ TPLRD_CAU_cont.aspx

Phone: 916-440-5676

COLORADO - HEALTH FIRST COLORADO (MEDICAID) & CHILD HEALTH PLAN PLUS (CHP+)

Health First Colorado Website: www.healthfirstcolorado.com

Health First Colorado Member Contact Center: 1-800-221-3943/State Relay 711

CHP+: www.colorado.gov/pacific/hcpf/childhealth-plan-plus

CHP+ Customer Service: 1-800-359-1991/State Relay 711

Health Insurance Buy-In Program (HIBI): www.colorado.gov/pacific/hcpf/health-insurancebuy-program

HIBI Customer Service: 1-855-692-6442

GEORGIA - MEDICAID

Website: medicaid.georgia.gov/health-insurance premium-payment-program-hipp

Phone: 678-564-1162, ext. 2131

INDIANA - MEDICAID

Healthy Indiana Plan for Low-Income

Adults 19-64

Website: www.in.gov/fssa/hip

Phone: 1-877-438-4479

All other Medicaid Website: www.in.gov/medicaid

Phone: 1-800-457-4584

IOWA - MEDICAID AND CHIP (HAWKI)

Medicaid Website: dhs.iowa.gov/ime/members

Medicaid Phone: 1-800-338-8366

Hawki Website: dhs.iowa.gov/Hawki

Hawki Phone: 1-800-257-8563

KANSAS - MEDICAID

Website: www.kdheks.gov/hcf/default.htm

Phone: 1-800-792-4884

KENTUCKY - MEDICAID

Kentucky Integrated Health Insurance

Premium Payment

Program (KI-HIPP) Website: chfs.ky.gov/agencies/dms/member/Pages/kihipp.aspx

Phone: 1-855-459-6328

Email: KIHIPP.PROGRAM@ky.gov

KCHIP Website: kidshealth.ky.gov/Pages/index.aspx

Phone: 1-877-524-4718

Kentucky Medicaid Website: chfs.ky.gov

LOUISIANA - MEDICAID

Website: www.medicaid.la.gov or www.ldh.la.gov/lahipp

Website: www.flmedicaidtplrecovery.com/flmedicaidtplrecovery.com/hipp/index.html

Phone: 1-877-357-3268 FLORIDA - MEDICAID

Phone: 1-888-342-6207 (Medicaid hotline) or 1-855-618-5488 (LaHIPP)

REQUIRED HEALTH CARE NOTICES

MAINE - MEDICAID

Website: www.maine.gov/dhhs/ofi/public assistance/index.html

Phone: 1-800-442-6003

TTY: Maine Relay 711

MASSACHUSETTS

- MEDICAID AND CHIP

Website: www.mass.gov/eohhs/gov/departments/ masshealth

Phone: 1-800-862-4840

MINNESOTA - MEDICAID

Phone: 1-800-657-3739

KANSAS - MEDICAID

Website: www.kdheks.gov/hcf/default.htm

Phone: 1-800-792-4884

MISSOURI - MEDICAID

Website: www.dss.mo.gov/mhd/participants/ pages/hipp.htm

Phone: 573-751-2005

MONTANA - MEDICAID

Website: dphhs.mt.gov/MontanaHealthcarePrograms/HIPP

Phone: 1-800-694-3084

NEBRASKA - MEDICAID

Website: www.ACCESSNebraska.ne.gov

Phone: 1-855-632-7633

Lincoln: 402-473-7000

Omaha: 402-595-1178

NEVADA - MEDICAID

Medicaid Website: dhcfp.nv.gov

Medicaid Phone: 1-800-992-0900

NEW HAMPSHIRE - MEDICAID

Website: www.dhhs.nh.gov/oii/hipp.htm

Phone: 603-271-5218

Toll free number for the HIPP program: 1-800-852-3345, ext. 5218

NEW JERSEY - MEDICAID AND CHIP

Medicaid Website: www.state.nj.us/humanservices/dmahs/clients/medicaid

Medicaid Phone: 609-631-2392

CHIP Website: www.njfamilycare.org/index.html

CHIP Phone: 1-800-701-0710

NEW YORK - MEDICAID

Website: www.health.ny.gov/health_care/ medicaid

Phone: 1-800-541-2831

NORTH CAROLINA - MEDICAID

Website: medicaid.ncdhhs.gov

Phone: 919-855-4100

NORTH DAKOTA - MEDICAID

Website: www.nd.gov/dhs/services/medicalserv/medicaid

Phone: 1-844-854-4825

OKLAHOMA - MEDICAID & CHIP

Website: www.insureoklahoma.org

Phone: 1-888-365-3742

OREGON - MEDICAID & CHIP

Website: healthcare.oregon.gov/Pages/index.aspx

Phone: 1-800-699-9075

REQUIRED HEALTH CARE NOTICES

PENNSYLVANIA - MEDICAID

Website: www.dhs.pa.gov/providers/Providers/ Pages/Medical/HIPP-Program.aspx

Phone: 1-800-692-7462

RHODE ISLAND - MEDICAID AND CHIP

Website: www.eohhs.ri.gov

Phone: 1-855-697-4347 or 401-462-0311

(Direct RIte Share Line)

SOUTH CAROLINA - MEDICAID

Website: www.scdhhs.gov

Phone: 1-888-549-0820

SOUTH DAKOTA - MEDICAID

Website: dss.sd.gov

Phone: 1-888-828-0059

TEXAS - MEDICAID

Website: gethipptexas.com

Phone: 1-800-440-0493

UTAH - MEDICAID

Medicaid Website: medicaid.utah.gov

CHIP Website: health.utah.gov/chip Phone: 1-877-543-7669

VERMONT - MEDICAID

Website: www.greenmountaincare.org Phone: 1-800-250-8427

VIRGINIA - MEDICAID AND CHIP

Website: www.coverva.org/hipp

Medicaid Phone: 1-800-432-5924

CHIP Phone: 1-855-242-8282

WASHINGTON - MEDICAID

Website: www.hca.wa.gov Phone: 1-800-562-3022

WEST VIRGINIA - MEDICAID

Website: mywvhipp.com

Toll-free phone: 1-855-MyWVHIPP (1-855-699-8447)

WISCONSIN - MEDICAID AND CHIP

Website: www.dhs.wisconsin.gov/badgercareplus/p-10095.htm Phone: 1-800-362-3002

WYOMING - MEDICAID

Website: wyequalitycare.acs-inc.com Phone: 307-777-7531

REQUIRED HEALTH CARE NOTICES

To see if any other states have added a premium assistance program since July 31, 2020, or for more information on special enrollment rights, contact either:

U.S. Department of Labor

Employee Benefits Security Administration www.dol.gov/agencies/ebsa 1-866-444-EBSA (3272)

Paperwork Reduction Act Statement

U.S. Department of Health and Human Services Centers for Medicare & Medicaid Services www.cms.hhs.gov 1-877-267-2323, Menu Option 4, Ext. 61565

COBRA CONTINUATION OF COVERAGE

If you’re an employee, you’ll become a qualified beneficiary if you lose your coverage under the Plan because of the following qualifying events:

• Your hours of employment are reduced, or

• Your employment ends for any reason other than your gross misconduct.

• If you’re the spouse of an employee, you’ll become a qualified beneficiary if you lose your coverage under the Plan because of the following qualifying events:

• Your spouse dies;

• Your spouse’s hours of employment are reduced;

• Your spouse’s employment ends for any reason other than his or her gross misconduct;

• Your spouse becomes entitled to Medicare benefits (under Part

A, Part B, or both); or

• The parent-employee dies;

• The parent-employee’s hours of employment are reduced;

• The parent-employee’s employment ends for any reason other than his or her gross misconduct;

• The parent-employee becomes entitled to Medicare benefits (Part A, Part B, or both);

• The parents become divorced or legally separated; or

• The child stops being eligible for coverage under the Plan as a “dependent child.”

When is COBRA continuation coverage available?

• The end of employment or reduction of hours of employment;

• Death of the employee;

• The employee’s becoming entitled to Medicare benefits (under Part A, Part B, or both).

For all other qualifying events (divorce or legal separation of the employee and spouse or a dependent child’s losing eligibility for coverage as a dependent child), you must notify the Plan Administrator within 60 days after the qualifying event occurs. You must provide this notice to: Applicable documentation will be required i.e. court order, certificate of coverage etc.

How is COBRA continuation coverage provided?

coverage.

COBRA CONTINUATION OF COVERAGE

There are also ways in which this 18-month period of COBRA continuation coverage can be extended:

• The month after your employment ends; or

• The month after group health plan coverage based on current employment ends.

For more information visit https://www.medicare.gov/medicare-and-you.

Plan Contact Information

Health, Dental, & Vision COBRA Administration

Phone: (

Henry County

Attn: Michelle Via

3300 Kings Mountain Road

Martinsville, CCA 24112

mvia@co.henry.va.us

Henry-Martinsville Social Services

Attn: Shamera Hairston

20 Progress Drive

Martinsville, VA 24115

Shamera.Hairston@dss.virginia.gov

PRIVACY NOTICES

Non Public Information (NPI)

When other companies help us conduct business, we expect them to follow applicable privacy laws.

We do not authorize them to use or share NPI except when necessary to conduct the work they are performing for us or to meet regulatory or other governmental requirements.

If we disagree with you, we will tell you we are not going to make the correction, We will give the reason(s) for our refusal. We will also tell you that you may submit a statement to us.

Your statement should include the NPI you believe is correct. It should also include the reasons(s) why you disagree with our decision not to correct the NPI

Disclosure Notice Concerning The Medical Information Bureau

CONTINUATION OF COVERAGE

We are committed to being there for you and your family at every stage of life. Pierce Group Benefits makes it easy to stay protected!

SUPPLEMENTAL/VOLUNTARY POLICIES

TRANSFERRING EMPLOYERS?

If you are transferring from a current PGB client to another, some benefits may be eligible for transfer. Please call Employee Services at 800-387-5955 for assistance.

Please visit www.piercegroupbenefits.com/individualcoverage or call 800-387-5955 for more information on these policies, as well as to enroll/continue your benefits.