Camberwell Green - October 2025
Welcome to your Autumn newsletter! I think it’s definitely safe to say that Autumn has arrived! As the weather changes, and the evenings get darker, it’s important that we all look out for each other and be aware of the affects that our activities have on others - especially those who may be more vulnerable. We’ve had some reports of a lot of noise across the neighbourhood, particularly with the slamming of doors late at night and early in the morning. Please be mindful of the volume of conversations in corridors, and remember that just because you might be an early bird or night owl, your neighbours may not be! We’ve included some information on how you can report these kinds of issues on the next page, but if you have any concerns about noise or other issues about your home, you can always come to me for support and advice. I’m based in the Peabody office at 45 Westminster Bridge Road SE1 7JB from 10am4pm every Monday and Friday. Residents are welcome to drop in and see me at their convenience.
Grants available for residents Do you have a great idea for bringing people together at Camberwell Green? If you’d like to host an event for your neighbours - maybe a coffee morning, a picnic, or something else that lets people get to know each other - we’re offering small grants to residents to help with the cost of refreshments and entertainment. If you’re interested in finding out more, please email CommunityInvestmentSouthwark@peabody. org.uk
Emergency repairs If you rent your home from us, we have a duty to repair issues within a reasonable amount of time. We classify repairs as either emergency or routine. With emergency issues, such as a major leak or electrical failure, we aim to make them safe within four hours of the report. Of course, if the problem can be fixed completely in that time, we will do so, but often we do need to arrange for parts to be delivered, and this takes more time. With routine issues such as minor leaks and blockages, or replacing a broken tap, we aim to repair them within 30 days.
Josephine
Whatever the issue, safety is the most important thing, and we will visit, assess, and make safe any emergency repair as quickly as possible.
Neighbourhood Manager for Camberwell Green
You can report all repairs by calling 0300 123 3456 or through the My Peabody portal.
Best wishes,
Dealing with ASB Anti-Social Behaviour, or ASB, occurs when someone is causing harm or distress to others.
Staying e-bike and scooter safe
Everyone should feel safe and secure in and outside of their home. We take issues of ASB very seriously and know the impact it can have on you and your family. It can include, but isn’t limited to things like: Intimidation, physical, or verbal abuse Dangerous or uncontrolled animals Shouting, swearing and fighting Noise, including playing loud music, having loud parties, or making noise very late at night or early in the morning Graffiti and vandalism We typically don’t investigate one-off incidents (unless there’s a crime or abuse reported to the police or another agency) or routine daily sounds and activities such as: Everyday living noises (footsteps, doors closing, lights turning on/off) Household activities (cooking smells, appliance use) Babies crying, people talking Low-level sounds from TVs or radios. If you have a problem with your neighbour, or your neighbour has a problem with you, it is important to try to resolve it as early as possible. You may be able to resolve disputes and everyday nuisance problems by talking to your neighbour. Your neighbour may not be aware that they are causing a problem. If you have spoken to your neighbour and matters do not improve then please contact us here.
As e-bikes and e-scooters are increasing in popularity, the number of incidents, including fatal fires, is also rising. That’s because the lithium batteries can overheat and catch fire, spreading very quickly. If you or anyone in your household has an ebike or e-scooter, please follow these do’s and don’ts: · Charge your scooter/e-bike inside your home where you are able to keep an eye on it - most accidents happen while they are charging. · Only use the charger that came with your device and make sure it meets safety standards. · Check for damage—if the battery is swollen, cracked, or overheating, stop using it immediately. · Avoid leaving your e-bike or e-scooter charging overnight or when you’re out. As soon as it’s charged, unplug the charger. · Make sure there’s a smoke alarm in the area where you charge your e-bike or escooter and test it regularly. You can find more information about ebikes, e-scooters and other fire safety information and advice on our website www.peabody.org.uk/fire-safety
Contact us Phone
0300 123 3456
Website
peabody.org.uk/contact-us