Northwell Health is a nonprofit integrated healthcare network and New York State's most comprehensive integrated health system and its largest employer. Northwell seeks to leverage digital tools and personalization to guide patients through their healthcare journeys. Journeys can range in complexity from simple appointment preparation to multi-faceted care coordination for patients with multiple chronic conditions.
Northwell's goal is to understand how and when digital tools can add value to a patient's individualized care journey based on their own unique needs and profile. Special attention will be given to social determinants of health to drive toward better clinical outcomes.
How might we create a more holistic, accessible, and inclusive patient experience with a focus on family and caregiving units through the use of digital tools? Over 15 weeks, the teams cracked down on making Northwell greater than it already is.
