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PANROTAS Brazilian Overview 2019/2020
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45 YEARS
WITH BRAZILIAN TOURISM
New Brazilian government. The economy catching its breath. And Brazilians still want to travel every season. We like to visit our neighbors, to explore the United States and Europe and also to discover far-away destinations. The world opens up for Brazilians and we are willing to know what its best features are. Getting to know our market is a good start to a good and long commercial relationship. That is why PANROTAS Brazilian Overview once more presents the Travel Industry, with updated data, exclusive surveys and analysis and also statistics that help us plan those who already work with Brazil, besides helping those who want to start dealing with our market. After a severe crisis that involved some of our main institutions and affected our pockets, Brazil rises even stronger. We are the biggest power in Latin America and the key market for those who want to stand out in the region. And yes, we know how to handle crises, but we want them far from us in order to make the travelers’ flow constantly increasing: in Brazil (where we moved back to 100 million passengers in 2018) and abroad (once more there were more than 2 million Brazilians in the USA and more than one million in Italy and Argentina). Those who are still investing in the Brazilian market are obviously benefiting from this recovery. European
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José Guillermo Condomí Alcorta PANROTAS President guillermo@panrotas.com.br
airlines were less conservative than the American ones and that is why in the beginning of 2019 we could see an increase in trips to Europe, with very competitive prices as new players arrived. There is an expectation of a recovery in trips to North America during the second semester, but more promotions and flights are needed in order to compensate for the rise of the US dollar. Nothing that we hadn’t seen before. Nothing that is not going to be solved with the help of the Brazilian Tourism Trade. Invest in Brazil. Guaranteed return. Invest in representativity and niches, in family trips, in options for solo travelers, in luxury, in grey power and in different and less explored activities: adventure, food tours and experiences, culture or even those ones with a technical approach. Brazil is a diverse country and so are its travelers. They are also curious for the most different products and destinations, with good cost benefit. Count on PANROTAS, and specially in 2019 when we are celebrating 45 years by your side and by the side of the main players of Brazilian Tourism.
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PANROTAS Brazilian Overview 2019/2020
INDEX
BRAZILIAN OVERVIEW 2019/2020 BRAZIL: 9TH GLOBAL ECONOMY.................................................................. 6 MOST VISITED COUNTRIES............................................................................. 7 LATIN AMERICA COUNTRIES GDP................................................................ 8 BRAZIL OFFICIAL INFORMATION.................................................................. 9 INFOGRAPHICS................................................................................................... 10 MAP - DISTANCES FROM BRAZIL ............................................................. 18 BRAZIL TRAVEL INDUSTRY.......................................................................... 20 BIGGEST TRAVEL AGENCIES GROUPS.................................................... 21 DIGITAL INFLUENCERS................................................................................... 22 AIRLINES................................................................................................................ 23 BRAZILIANS TO THE USA............................................................................... 26 20 TRAVEL TRENDS ........................................................................................ 29 FLIGHTS TO/FROM BRAZIL ......................................................................... 30 TOUR OPERATORS - BRAZTOA................................................................... 38 BRAZILIAN TOURISM INDUSTRY - MAIN ASSOCIATIONS.............. 39 CALENDAR OF EVENTS................................................................................... 40 MAIN HOLIDAYS................................................................................................ 41 DESTINATION REPRESENTATIVES............................................................ 42 PANROTAS: 45 YEARS IN 2019................................................................... 48 TALK TO US.......................................................................................................... 54
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PANROTAS Brazilian Overview 2019/2020
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PANROTAS Brazilian Overview 2019/2020
BRAZIL IS THE 9TH GLOBAL ECONOMY AND THE LARGEST ONE IN LATIN AMERICA Brazil’s GDP was US$ 1.9 trillion in 2018.
Brazil’s GDP amounts more than 50% of all of South America’s GDP.
2018 GDP growth: 1%
Projection for 2019: +2%
ECONOMIC PERFORMANCE Inflation 2018: 3.75% Projection for 2019: 4.25%
Consumer confidence (dec/18): 94.9 (was 89.2 one year before)
Unemployment rate: 12.5% Projection for 2019: 12.2%
Family expenditures projection for 2019: +2.5%
Interest rate: 6.58% Projection for 2019: 7%
Services growth projection for 2019: +2.9%
Exhange rate average 2018 ± R$ 3.87 to US$ 1 Projection for 2019: R$ 3.89
TOTAL RETAIL CONSUMPTION BY AREA (2010-2020) Capital cities: 25% or US$ 33 billion
Metropolitan areas: 27% or US$ 35 billion
Cities in the interior: 47% or US$ 60 billion
Source: IBGE
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PANROTAS Brazilian Overview 2019/2020
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MOST VISITED COUNTRIES BY BRAZILIAN TRAVELERS
Number of international Brazilian travelers: + 8,5 million (2016)* In 2019, according to the Tourism offices of the destinations:
1st - UNITED STATES - 2.1 million (forecast) 2nd - ARGENTINA - 1.32 million 3rd - ITALY - 1.05 million (forecast) 4th - PORTUGAL - 950 thousand 5th - FRANCE - 840 thousand (forecast) 6th - CHILE - 589 thousand 7th - SPAIN - 559 thousand 8th - URUGUAY - 467 thousand 9th - MEXICO - 354 thousand (forecast) 10th - GERMANY - 267 thousand 11th - GREAT BRITAIN - 235 thousand (forecast) 12th - PARAGUAY - 229 thousand (2017) 13th - COLOMBIA - 197 thousand 14th - CANADA - 193 thousand 15th - PERU - 178 thousand 16th - NETHERLANDS - 140 thousand (forecast) 17th – DOMINICAN REPUBLIC - 130 thousand 18th - SOUTH AFRICA - 71 thousand
* Source: Brazilian Tourism Ministry
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PANROTAS Brazilian Overview 2019/2020
LATIN AMERICA COUNTRIES GDP COUNTRY
GDP/2018 (IN US$ BILLION)
POPULATION (JAN/2019)
INTERNATIONAL ARRIVALS (IN MILLIONS)
BRAZIL
1909,4
209,753,514
6.6
Mexico
1199,3
130,759,074
41.7
Argentina
475,4
44,688,864
6.9
Colombia
336,9
49,464,683
4.3
Chile
299,9
18,197,209
5.7
Peru
228,9
32,551,815
4.4
Ecuador
107,3
16,863,425
2.4
Cuba
96,8
11,489,082
4.8
Venezuela
96,3
32,381,221
N/A
Dominican Rep.
81,1
10,882,996
6.6
Guatemala
79,1
17,245,346
2.4
Panama
66,0
4,162,618
2.5
Uruguay
60,9
3,469,551
3.7
Costa Rica
60,8
4,953,199
3.1
Paraguay
41,9
6,896,908
1.15
El Salvador
25,9
6,411,558
2.5
Brazil’s GDP is
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more than 4 times larger than Argentina’s, more than 5 times larger than Colombia’s and more than 6 times larger than Chile’s.
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BRAZIL OFFICIAL INFORMATION OFFICIAL NAME: Federative Republic of Brazil GOVERNMENT SYSTEM: Federal Presidential Republic PRESIDENT: Jair Bolsonaro CAPITAL: Brasília LANGUAGE: Portuguese (when possible, have your promotional material and website in Portuguese) LOCATION: South America AREA: 8.516 million km² - 3.288 million mi² POPULATION: 209,753,514 CITIES: 5,570 DIVISION: Brazil is divided into five regions with 26 states plus the Federal District MAJOR CITIES: São Paulo, Rio de Janeiro, Porto Alegre, Belo Horizonte, Fortaleza, Recife, Salvador, Curitiba, Florianópolis, Manaus and Brasília OFFICIAL TIME ZONE: GMT-3 (there will be no daylight saving time in 2019) INTERNET TERMINOLOGY: .br INTERNATIONAL DIALING CODE: +55 LIFE EXPECTANCY: 76 years OFFICIAL WEBSITE: www.brasil.gov.br and www.turismo.gov.br (for Tourism) MINISTER OF TOURISM: Marcelo Álvaro Antônio (as of May 2019)
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PANROTAS Brazilian Overview 2019/2020
SOCIETY
FAMILY IS AN ABSOLUTE VALUE FOR THE BRAZILIAN PEOPLE
78%
of Brazilians believe that the only possibility of being happy is by constituting a family.
4 in 10 households
are composed of nontraditional families and solo mothers. (The traditional ones are formed by couples with or without children) In the last 20 years the number of homes headed by women
doubled
and the women’s share of revenue was
33% and now is 40%.
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In the last 10 years, the revenue of the 25% richest people increased by 33% and of the 25% poorest by 82%. Brazil’s elite is heterogenous because it is the result of social changes from the last years and a more stable economy (without hyperinflation, for example) in spite of being still very volatile (many periods of crisis). It is not possible to classify Brazil’s classes only according to their revenue because their minds are also different. For example, two thirds of the Class AB do not have a higher education degree and only one third has already traveled abroad. The owner of the bakery and a specialist doctor belong to the same class but with very different consumer profiles. Source: Locomotiva Institute at Forum PANROTAS 2019
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CONSUMPTION
41%
70ev% e that
beli ravel they will t t in the nex 10 years.
have the intention to travel within Brazil
96% of Brazilians state that did something in order to try to decrease their expenses. 81% are paying more attention to the quality of the products (in relation to 10 years ago)
HOW TO TALK TO THE NEW BRAZILIAN CONSUMER? Have DISTINCTIVE PRODUCTS Position yourself as an INTELLIGENT OPTION Use NEW LENSES (look at new relationships, new families, new means) Find the balance between AGILITY and COHERENCE because the consumer searches for TRANSPARENCY
REPRESENT (communicate recognizing something)
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74% think that this concern with quality will increase in the next decade. 103 million consumers do not identify with TV ads (with the ones who are older than 50 this index is 71%).
Women do not feel represented either Source: Locomotiva Institute at Forum PANROTAS 2019
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PANROTAS Brazilian Overview 2019/2020
INTERNET
Internet penetration in Brazil was 69% in 2016 (against 39% in 2008).
Elderly users
are richer than the others (older than 60 y.o.) 68% of the internet users who are older than 60 y.o. belong to the Class AB. From users 45 to 50 y.o. only 48% are in this class. From users who are 25 to 35 y.o. only 30%.
+92% There are 137 million internet users in Brazil. (from a population of more than 205 million)
The smartphone is the main internet access: more than 92% in all classes. In Classes A and B the use via notebook, tablet and TV is also high.
25%
Among Brazilians who access the internet through their mobiles in 2018, 25% used ONLY Wi-Fi. It means that they generally depend on free Wi-Fi because they do not have a plan to access on their smartphones.
COMPANIES REPUTATION 65% of Brazilian internet users pay attention to a company’s online reputation. 40% have already searched for something on the website RECLAME AQUI (complain site) 30% have already complained about a company on the internet.
87%
of internet users do not speak another language
9% say that can speak English 2%
say that can speak English fluently
Source: Locomotiva Institute at Forum PANROTAS 2019
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PANROTAS Brazilian Overview 2019/2020
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THE NEW
CLASS C
CLASS
PER CAPITA* INCOME/MONTH
HOME INCOME/MONTH
A
more than U$925
more than U$ 5 thousand
B
U$ 375 to U$ 925
U$ 1,675 thousand
C
U$ 110 to U$ 375
U$ 525 to U$ 1 thousand
DE
Less than U$ 30 to U$ 110
U$ 64 to U$ 375
*Exchange rate: U$ 1= R$ 4,00
Brazil 2008 Class AB: 17% Class C: 48% Class DE: 35%
Brazil 2019 Class AB: 23% Class C: 51% (106 million people) Class DE: 26%
IN CLASS C 59% identify themselves as black (used to be 41% in 2008) 45% are in the Southeast 45% are younger than 45 years of age 68% are internet users
58%
want to buy a national trip in 2019 (first item of the list)
9 in each 10 people of Class C
state that they like products which improve their self esteem
After the crisis the Class C is more realistic: experienced,
suspicious, educated and connected - something that will boost consumption in the next few years.
22%
an international trip (seventh item of the list)
84%
say that the companies should respect diversity
It moves R$ 1.5 trillion per year, or 33% of all the money that circulates in the country
Source: Locomotiva Institute
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PANROTAS Brazilian Overview 2019/2020
CLASS AB
THE BRAZILIAN SUPERTRAVELER 1.599 Interviews February 2019
Brazilians’ main dreams: 31% Own a house
94%
of Brazilians say that they are interested in Travel and Tourism
19% Independence/financial stability 17% Work/professional fulfillment 14% Travel 12% Go to a university/graduate 8% Constitute a Family/get married 7% Family’s happiness 7% Buy a car 6% Open a business 4% Live in another country
Class AB is responsible for two thirds (68%) of all the travel expenses of Brazilian families R$ 47.1 billion
Class C: R$ 18.5 billion (27%) Class DE: R$ 4.1 billion (6%)
Source: Locomotiva Institute at Forum PANROTAS 2019
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In 2019 Brazilian families will spend more with travel,
around R$ 69.7 billion
Northeast: R$ 12.3 billion (18%)
Where those families live: North: R$ 3.7 billion (5%)
Central-west: R$ 6.9 billion (10%)
Southeast: R$ 33.6 billion (48%)
South: R$ 13.2 billion (19%)
22.8 million of Brazilians
say that one of their biggest dream is TRAVELLING
Why travelling?
86% Opportunity to have new experiences 79% It is worth the investment 76% Learn something new while travelling 71% travel A LOT LESS than they would like to 11% travel more than they would like 67% will travel more in the next 10 years
6 in 10 air travelers
state that while they are travelling they are planning their next trip
Source: Locomotiva Institute at Forum PANROTAS 2019
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PANROTAS Brazilian Overview 2019/2020
WHO THE SUPERTOURIST IS This difference is the Supertourist’s responsibility of Class AB
They prefer travelling by plane: around 5.7% trips per year There are today in Brazil 15.8 million air travelers, (counting only 18 years old or older) The estimation is 30 million and 33 million air passengers per year in Brazil representing almost 100 million flights 53% men / 51% women 45% graduated from High School / 50% with Middle School 40% Class AB / 62% Class C 1.8 million said they travelled abroad by plane in the last year
SURVEY CONDUCTED AT SÃO PAULO INTERNATIONAL AIRPORT (GRU)
REASONS FOR TRAVELLING (from GRU AIRPORT’S passengers):
45% 29% 15% leisure
work
visit relatives and friends
8% study
6 in 10 travelers in GRU airport came from other airports (national or international ones)
Leisure: 50% are 55 years old or older and 90% are in Class AB
Those who travel to another country bought their ticket on an average of
Work: 29% travel once every three months and 59% take one leisure trip per year
57
days prior to the trip
Trips within the country - an average of
36
days before the trip
40% of men said they travel to work 64% of those who travel with a person, travel for leisure 37% of those who travel alone travel to work and 34% leisure
Source: Locomotiva Institute at Forum PANROTAS 2019
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PANROTAS Brazilian Overview 2019/2020
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GREY POWER IN BRAZIL
BRAZILIANS WHO ARE OLDER THAN 50
69% 62% 70% 77% 67% 87% 52%
do not need financial help are heads of the families believe that they will live at least until they are 80 do not identify themselves with marketing campaigns prefer brands and companies which have similar values would like to be more heard by the companies intend to travel
Source: Locomotiva Institute
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PANROTAS Brazilian Overview 2019/2020
DISTANCES FROM BRAZIL
o
Lis Flig bon ht t For Lis ime tale : 7h za Fli bon gh t ti Sa me o P : 9 au h3 lo 0
ul
o
From Kilometers Miles To Sao Paulo Atlanta 7,515 km 4,669 mi Rio de Janeiro Chicago 8,526 km 5,297 mi Detroit 6,798 km 4,224 mi Fortaleza Sao Paulo New York 7,681 km 4,772 mi Mexico City 7,663 km 4,761 mi Recife 8,181 km 5,083 mi Sao Paulo Toronto Rio de Janeiro Los Angeles 10,137 km 6,298 mi
lo au o P 30 Sa : 7h i - ime iam t t M ligh F
North America
L Fl os ig An ht g tim ele e: s 11 Sa h3 o 0 Pa
M Fli iam gh i t ti Fo me rta : 7 lez h a
ul
Pa ao 0 - S h3 rk e: 9 Yo m w t ti Ne ligh F
Miami
Johannesburg - Sao P Flight time: 9h
South and Central America To From Kilometers Sao Paulo Buenos Aires 1,975 km Rio de Janeiro Crodoba 2,283 km Salvador Asuncion 2,427 km Fortaleza Santiago 4,695 km Sao Paulo Punta del Este 1,500 km
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Miles 1,227 mi 1,418 mi 1,508 mi 2,917 mi 932 mi
Fortaleza - Sao Paulo Flight time: 3h30 Buenos Aires - Sao Paulo Flight time: 2h30
Europe From To Sao Paulo Lisbon Rio de Janeiro Berlin London Brasilia Paris Fortaleza Rio de Janeiro Rome
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Kilome 7,944 10,002 8,787 7,048 9,162
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Johannesburg - Sao Paulo Flight time: 9h
From isbon Berlin ondon Paris Rome
Kilometers 7,944 km 10,002 km 8,787 km 7,048 km 9,162 km
Miles 4,936 mi 6,214 mi 5,459 mi 4,379 mi 5,712 mi
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Africa From Kilometers Miles To Rio de Janeiro Johannesburg 7,127 km 7,428 mi 6,565 km 4,079 mi SĂŁo Paulo Luanda To Rio de Janeiro SĂŁo Paulo
From Beijing Dubai
Asia Kilometers Miles 17,340 km 10,774mi 12,240 km 7,605 mi
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PANROTAS Brazilian Overview 2019/2020
BRAZIL TRAVEL INDUSTRY 12th Tourism economy (according to WTTC) Contribution of 8.1 % to Brazil’s GDP (or US$ 153 billions) Direct contribution of 3.1% to Brazil’s GDP 2.1 million direct jobs 6.8 million total jobs US$ 6,2 billion in international tourist expenditures Investments: US$ 18,6 billion Travel agencies: + 22,000 Air ticket consolidators: +35 Tour operators: +200 (see page 38 for Braztoa numbers) Main OTAs: 10 Air travelers: 30 million - 33 million (estimate) Air trips: + 100 million passengers (2018, according to Abear)
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BRAZILIAN’S EXPENDITURES IN INTERNATIONAL TRAVEL 2018: US$ 18.26 billion 2017: US$ 19 billion 2016: US$ 14.5 billion 2015: US$ 17.36 billion 2014: US$ 25.57 billion 2013: US$ 25 billion 2012: US$ 22 billion 2011: US$ 20.8 billion 2010: US$ 15.9 billion 2009: US$ 10.9 billion
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BIGGEST TRAVEL AGENCIES GROUPS 1 - CVC Corp: US$ 3.5 billion
Includes CVC Tour Operator, Visual Tour Operator, Rextur Advance (consolidator), Trend Tour Operator and Submarino Viagens (OTA)
2 - Decolar.com (OTA): US$ 2.3 billion 3 - Flytour Group: US$ 1.5 billion
Includes Flytour Business Travel, Flytour MMT Viagens Tour Operator and Flytour Gapnet
4 - Esferatur: US$ 465 million
(as from April, 1st, 2019, is part of CVC Corp)
5 - Alatur JTB (business travel): US$ 416 million 6 - CWT (business travel): US$ 310 million 7 - Kontik (business travel): US$ 289 million 8 - Maringá Turismo (business travel): US$ 285 million 9 - Confiança (consolidator): US$ 243 million 10 - Viajanet (OTA): US$ 240 million
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Largest tour operators (with direct contracts with airlines): CVC, Smiles (Gol’s Mileage Program), Abreutur, Flytour MMT Viagens, Teresa Perez, Agaxtur, Orinter Tour & Travel, Queensberry, Mondiale (Ancoradouro Group), FRT, MSC Cruises, New Age, Intercâmbio Operadora, West Central (Confiança Group), Visual (CVC Group), BRT, MGM, RCI, TGK and New It Club. Disney Select Tour Operators: Agaxtur, ATD Parques e Ingressos, Azul Viagens, Best Day, CVC, Decolar.com, Flytour MMT, Latam Travel, New It, RCA and Trade Tours Largest OTAs: Decolar.com (known as Despegar. com in other countries in Latin America), Viajanet, Submarino Viagens (CVC Corp), Expedia, Almundo, Hurb (former Hotel Urbano) and Viajar Barato
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PANROTAS Brazilian Overview 2019/2020
DIGITAL INFLUENCERS
WHO INFLUENCES BRAZILIAN TRAVEL AGENTS? Survey conducted by PANROTAS and B4Tcomm, with 1,258 tourism professionals, and among them 827 travel agents, analyzed this segment in relation to how it relates with digital influencers and how it uses the internet to get informed and to communicate with the clients.
From 827 travel agents
66% work in traditional
23% in tour
travel agencies
operators
7% in OTAs
Which social media is the most used?
54%
30%
4% in airline
consolidators
Communication plan Long term
Do you share tourism news or travel tips?
88% Sources of information for your work: 1 - Specialized websites (such as Portal PANROTAS) 2 - Specialized Newsletters 3 - Big B2C websites 4 - Social media (Facebook and Instagram)
Channels complement each other Social media does not substitute other channels
What influences Brazilian’s choice of destinations 69,9% Promotions 62,5% Airline ticket price 59,6% Posts of friends on social media 53,2% Images of destinations in soap operas, TV series and films 50,8% Posts of celebrities or influencers on social media 47,6% Travel agents’ suggestions
Complete information = online engagement
What influences the most in choosing a destination? 26,1% Promotions 14,8% Celebrities and influencers posts 14,5% Airline ticket price 12,7% Posts of friends
To have a good reputation is important and takes time
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AIRLINES There are 8 Brazilian airlines and 41 foreign airlines operating in Brazil. Among the Brazilian companies, we highlight four that have achieved, individually, more than 1% of domestic market share (in terms of RPK), which together accounted for 99.5% of passengers in this segment. They are GOL, LATAM, Azul and Avianca Brazil. At the end of 2018, the Brazilian fleet of regular, domestic or international public air transport, reached a count of 635 aircrafts, a decrease of 1% from the numbers shown in the previous year. SĂŁo Paulo (Guarulhos and Viracopos/Campinas) accounts for 60% of international takeoffs. The 20 LARGEST BRAZILIAN AIRPORTS were responsible for 82% of domestic flights departures. Of these, seven are in the Southeast, four in the Northeast, three in the Midwest Region, four in the Southern Region and two in the North. The two airports with the highest number of takeoffs were Guarulhos and Congonhas, which together accounted for 24.4% of domestic flights landings. The US Carriers cut capacity in 2018 to Brazil, and European ones added more flights. As a result, prices are up to the US and very competitive to Europe.
SHARE OF INTERNATIONAL FLIGHTS FROM BRAZIL (BY SEATS) South and Central America Europe North America Africa Asia
3,06%
20,61%
3,08%
41,09%
32,16%
PANROTAS asked an air ticket consolidator to make a research on that subject and the result is below (explained mostlyby the cost of business travel tickets to the US):
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PANROTAS Brazilian Overview 2019/2020
BRAZILIAN AIRPORTS TOTAL NUMBER OF INTERNATIONAL FLIGHTS AND SEATS AVAILABLE (WEEKLY) Destination
Flights
% Share
Seats
% Share
São Paulo – GRU*
683
58,58%
167.626
62,31%
Rio de Janeiro – GIG
197
16,90%
44.952
16,71%
Brasília - BSB
47
4,03%
9.018
3,35%
Porto Alegre – POA
43
3,69%
6.709
2,49%
São Paulo/Campinas - VCP*
33
2,83%
8.324
3,09%
Fortaleza – FOR
27
2,32%
6.387
2,37%
Belo Horizonte - CNF
25
2,14%
5.122
1,90%
Recife – REC
25
2,14%
5.904
2,19%
Salvador – SSA
22
1,89%
5.034
1,87%
Manaus – MAO
14
1,20%
1.774
0,66%
Belém – BEL
13
1,11%
2.290
0,85%
Florianópolis - FLN
12
1,03%
2.120
0,79%
Curitiba – CWB
10
0,86%
1.130
0,42%
Foz do Iguaçu - IGU
5
0,43%
840
0,31%
Natal – NAT
3
0,26%
718
0,27%
Porto Seguro - BPS
3
0,26%
510
0,19%
Navegantes - NVT
2
0,17%
236
0,09%
Cabo Frio - CFB
1
0,09%
118
0,04%
João Pessoa - JPA
1
0,09%
186
0,07%
TOTAL
1.166
100,00%
268.998
100,00%
* São Paulo Gateway: 61,69% (GRU + VCP)
WEEKLY INTERNATIONAL FLIGHTS TO/FROM BRAZIL - APRIL 2019 Regions
Flights
% Share
Seats
% Share
South and Central America
616
53%
111.540
41,46%
Europe
273
23%
84.897
31,56%
North America
221
19%
55.907
20,78%
Africa
33
3%
8.292
3,08%
Asia
23
2%
8.362
3,11%
TOTAL
1.166
100,00%
268.998
100,00%
Source: PANROTAS, with ANAC data - April/2019 Accounted only non-stop flights. Other frequencies are not listed in order to avoid duplicity in the number of total flights
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PANROTAS Brazilian Overview 2019/2020
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NEW INTERNATIONAL FLIGHTS IN 2019 Origin
Destination
Airlines
Flights
Beginning
Madri
Recife
Air Europa
From 2x to 3x
May-19
Porto
Sao Paulo (GRU)
Tap
From 2x to 3x
Jun-19
Porto
Sao Paulo (VCP)
Azul
3x
Jun-19
Santiago
Recife
Gol
1x
Jul-19
Madri
Rio de Janeiro (GIG)
Iberia
From 5x to 7x
Jul-19
Cancun
Brasília
Gol
4x
Jul-19
Amsterdam
Natal
Corendon (charter)
2x
Nov-19
Madri
Fortaleza
Air Europa
2x
Nov-19
Munich
Sao Paulo (GRU)
Lufthansa
3x
Dec-19
Montreal
Sao Paulo (GRU)
Air Canada
3x
Dec-19
Paris (CDG)
Rio de Janeiro (GIG)
Air France
From 7x to 10x
Dec-19
New York (JFK)
Rio de Janeiro (GIG)
Delta
7x
Dec-19 to Mar-20
London (LHR)
Sao Paulo (GRU)
Virgin Atlantic
7x
Jan-20
Source: ANAC and AIRLINES
COUNTRIES THAT DO NOT REQUIRE VISAS FOR BRAZILIANS Albania Andorra Antigua and Barbuda Argentina Armenia Aruba Austria Bahamas Barbados Belarus Belgium Belize Bolivia Bosnia and Herzegovina Botswana Bulgaria Chile Colombia Costa Rica Croatia Curaçao Cyprus Czech Republic
Denmark Dominica Dominican Republic Ecuador El Salvador Estonia Fiji Finland France Georgia Germany Granada Greece Guatemala Guiana Haiti Honduras Hong Kong Hungary Iceland Indonesia Ireland Israel
Italy Jamaica Kazakhstan Latvia Liechtenstein Lithuania Luxembourg Macau Macedonia Malaysia Maldives Malta Mexico Micronesia Monaco Mongolia Montenegro Morocco Namibia Nauru Netherlands New Zealand Nicaragua
Norway Palau Palestine Panama Paraguay Peru Philippines Poland Portugal Romania Russia Samoa San Marino Senegal Serbia Seychelles Singapore Sint Maarten Slovakia Slovenia South Africa South Korea Spain
St. Christopher and Nevis St. Lucia St. Martin St. Vincent and Grenadines Suriname Sweden Switzerland Thailand Tonga Trinidad and Tobago Tunisia Turkey Turks & Caicos Tuvalu Ukraine United Arab Emirates United Kingdom Uruguay Vatican Venezuela
Source: ITAMARATY - 2019
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26
PANROTAS Brazilian Overview 2019/2020
BRAZILIANS TO THE USA 2006 - 525 thousand 2007 - 639 thousand 2008 - 769 thousand 2009 - 892 thousand 2010 - 1.2 million 2011 - 1.5 million 2012 - 1.8 million 2013 - 2 million 2014 - 2.2 million 2015 - 2.2 million 2016 - 1.7 million 2017 - 1.9 million 2018 – 2.06 million** 2019 – 2.1 million** 2020 – 2.15 million** 2021 – 2.21 million** *Number 8 to the US | ** Estimated Source: www.travel.trade.gov
BRAZILIAN’S TRAVEL EXPENDITURES IN THE USA
Pag 26-29 - USA.indd 26
2010 - US$ 7.6 billion
2017 – US$ 11.5 billion
2015 - US$ 14 billion
2018 – US$ 13.5 billion**
2016 - US$ 11.2 billion
*Number 8 to the US | ** Estimated
21/05/2019 13:29:48
PANROTAS Brazilian Overview 2019/2020
27
BRAZILIAN TRAVELER PROFILE IN THE USA (2017) INFORMATION SOURCES USED FOR TRIP PLANNING Airlines – 57.5% Personal recommendation - 41% OTAs – 32.8% Travel offices - 23% Travel agencies - 18% Corporate travel departaments – 15.5% Travel guides – 17.3% Tour operators – 12.4%
MAIN PURPOSE OF TRAVEL Vacation - 74% Visiting friends or relatives – 9.8% Business – 6.2% Conventions – 4.5% Education – 4.3%
OTHER INFORMATION
Rented a car – 46.7% Advanced decision time - 109 days Were in their first trip to the us – 18.6% Lenght of stay – 15.3 nights Stayed at a hotel – 79.1% Average nights at a hotel – 10.3 nights Average age – 41.2 (female) and 41 (male)
Pag 26-29 - USA.indd 27
ACTIVITY WHILE IN THE USA Shopping – 88.6% Sightseeing – 77.2% Theme parks - 49% National parks/Monuments - 33% Museums – 26.7% Historical locations – 24.1% Fine dining – 21.5% Concerts/Plays/Musicals - 18% Small towns/Contryside – 16.3% Guided tours - 12% Sport events – 12.1% Nightlife – 12.4% Cultural sites – 8.7% Casinos – 3.8% Ecotourism – 2.1% Aquatic sports - 2% Camping - 2% Golf/Tennis – 1.7% Snow sports - 1.4% Hunting/Fishing – 0.5% Source: www.travel.trade.gov
21/05/2019 13:29:49
28
PANROTAS Brazilian Overview 2019/2020
WEEKLY OFFER BY ORIGIN AND DESTINATION FLIGHTS BRAZIL X USA - APRIL 2019 ORIGIN
DESTINATIONS
AIRLINES
FLIGHTS
SEATS
SHARE
Belém
Fort Lauderdale, Miami
Azul, Latam
6
1.108
2,23%
Belo Horizonte
Orlando
Azul
3
813
1,64%
Brasília
Miami, Orlando
American, Gol
22
4.078
8,22%
Fortaleza
Miami, Orlando
Gol, Latam
9
1.934
3,90%
Manaus
Miami
American, Latam
8
1.070
2,16%
Recife
Fort Lauderdale, Miami, Orlando
Azul, Latam
6
1.552
3,13%
Rio de Janeiro
Atlanta, Houston, Miami
American, Delta, United
21
5.131
10,34%
Salvador
Miami
Latam
1
238
0,48%
São Paulo**
Atlanta, Boston, Chicago, Dallas, Fort Lauderdale, Houston, Los Angeles, Miami, New York (JFK), New York (EWR), Orlando, Washington
American, Azul, Delta, Latam, United
121
33.708
67,92%
197
49.632
100,00%
TOTAL ORIGIN
DESTINATIONS
AIRLINES
FLIGHTS
SEATS
SHARE
Atlanta
Rio de Janeiro, São Paulo
Delta
14
3.773
7,60%
Boston
São Paulo (GRU)
Latam
5
1.075
2,17%
Chicago
São Paulo (GRU)
United
7
1.883
3,79%
Dallas
São Paulo (GRU)
American
7
2.128
4,29%
Fort Lauderdale
Belém, Recife, São Paulo (VCP)
Azul
12
2.864
5,77%
Houston
Rio de Janeiro, São Paulo (GRU)
United
14
2.996
6,04%
Los Angeles
São Paulo (GRU)
American
4
1.140
2,30%
Miami
Belém, Brasília, Fortaleza, Manaus, Recife, Rio de Janeiro, Salvador, São Paulo (GRU)
American, Gol, Latam
67
17.224
34,70%
New York (JFK)
São Paulo (GRU)
American, Delta, Latam
21
5.978
12,04%
New York (EWR)
São Paulo (GRU)
United
7
1.883
3,79%
Orlando
Belo Horizonte, Brasília, Fortaleza, Recife, São Paulo**
Azul, Gol, Latam
32
7.190
14,49%
Washington DC
São Paulo (GRU)
United
7
1.498
3,02%
197
49.632
100,00%
TOTAL
Source: PANROTAS, with ANAC data - April/2019. Accounted only non-stop flights. Other frequencies are not accounted in order to avoid duplicity in the number of total flights. ** Guarulhos and Viracopos (Campinas) airports.
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20 TRAVEL TRENDS
PANROTAS Brazilian Overview 2019/2020
29
TO BRAZILIAN TRAVELLERS
Pag 26-29 - USA.indd 29
Luxury travel Family trips with multigenerational travelers Family trips land + sea Solo trips Travel like a local Instagrammable destinations Trips with friends Bleisure - business trips + a leisure part Trendy hotels with local flavor Flying Premium Economy Surfing and skiing New destinations + revisiting old loved spots Harry Potter, Star Wars, Game of Thrones, Netflix series and Marvel Concerts (from Lady Gaga to Coachella), pop culture and famous musicals Family trips with a purpose (sports, culinary classes, street art, learning another language) Specialty museums Trips for grey travelers (+ 50 y.o.) LGBTQ trips Destinations that respect diversity, inclusion and all races And shopping, of course; after all, we are still Brazilians
21/05/2019 13:29:51
30
PANROTAS Brazilian Overview 2019/2020
WEEKLY FLIGHTS TO
NORTH AMERICA Total Flights:
221
Seats:
55.907
BRAZILIAN AIRPORTS TO/FROM NORTH AMERICA (WEEKLY) - APRIL 2019 Destination
Flights
% Share
Seats
% Share
São Paulo - GRU
131
59,28%
36.189
64,73%
Brasília - BSB
22
9,95%
4.078
7,29%
Rio de Janeiro - GIG
21
9,50%
5.131
9,18%
São Paulo/Campinas - VCP
14
6,33%
3.794
6,79%
Fortaleza - FOR
9
4,07%
1.934
3,46%
Manaus - MAO
8
3,62%
1.070
1,91%
Recife - REC
6
2,71%
1.552
2,78%
Belém - BEL
6
2,71%
1.108
1,98%
Belo Horizonte - CNF
3
1,36%
813
1,45%
Salvador - SSA
1
0,45%
238
0,43%
TOTAL
221
100,00%
55.907
100,00%
Source: PANROTAS, with ANAC data - April/2019 | Accounted only non-stop flights. Other frequencies are not listed in order to avoid duplicity in the number of total flights
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PANROTAS Brazilian Overview 2019/2020
31
INTERNATIONAL FLIGHTS TO/FROM NORTH AMERICA (WEEKLY) - APRIL 2019 Destination
Flights
% Share
Seats
% Share
Miami
67
30,32%
17.224
30,81%
Orlando
32
14,48%
7.190
12,86%
New York (JFK)
21
9,50%
5.978
10,69%
Mexico
17
7,69%
4.175
7,47%
Atlanta
14
6,33%
3.773
6,75%
Houston
14
6,33%
2.996
5,36%
Fort Lauderdale
12
5,43%
2.864
5,12%
Chicago
7
3,17%
1.883
3,37%
Dallas
7
3,17%
2.128
3,81%
New York (EWR)
7
3,17%
1.883
3,37%
Washington DC
7
3,17%
1.498
2,68%
Toronto
7
3,17%
2.100
3,76%
Boston
5
2,26%
1.075
1,92%
Los Angeles
4
1,81%
1.140
2,04%
TOTAL
221
100,00%
55.907
100,00%
AIRLINES TO/FROM NORTH AMERICA (WEEKLY) - APRIL 2019 Airlines
Flights
% Share
Seats
% Share
AMERICAN
53
23,98%
13.530
24,20%
LATAM
51
23,08%
14.106
25,23%
UNITED
35
15,84%
8.260
14,77%
AZUL
25
11,31%
6.387
11,42%
DELTA
21
9,50%
5.250
9,39%
GOL
19
8,60%
3.534
6,32%
AEROMEXICO
10
4,52%
2.740
4,90%
AIR CANADA
7
3,17%
2.100
3,76%
TOTAL
221
100,00%
55.907
100,00%
Source: PANROTAS, with ANAC data - April/2019 | Accounted only non-stop flights. Other frequencies are not listed in order to avoid duplicity in the number of total flights
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32
PANROTAS Brazilian Overview 2019/2020
FLIGHTS TO
EUROPE Total Flights:
273
Seats:
84.897
BRAZILIAN AIRPORTS TO/FROM EUROPE (WEEKLY) - APRIL 2019 Destination
Flights
% Share
Seats
% Share
São Paulo - GRU
151
55,31%
49.325
58,10%
Rio de Janeiro - GIG
56
20,51%
17.119
20,16%
Fortaleza - FOR
14
5,13%
3.777
4,45%
São Paulo/Campinas - VCP
12
4,40%
3.312
3,90%
Salvador - SSA
10
3,66%
3.047
3,59%
Recife - REC
10
3,66%
2.853
3,36%
Brasília - BSB
6
2,20%
1.662
1,96%
Belo Horizonte - CNF
5
1,83%
1.393
1,64%
Porto Alegre - POA
5
1,83%
1.345
1,58%
Natal - NAT
2
0,73%
532
0,63%
Belém - BEL
2
0,73%
532
0,63%
TOTAL
273
100,00%
84.897
100,00%
Source: PANROTAS, with ANAC data - April/2019 | Accounted only non-stop flights. Other frequencies are not listed in order to avoid duplicity in the number of total flights
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PANROTAS Brazilian Overview 2019/2020
33
INTERNATIONAL FLIGHTS TO/FROM EUROPE (WEEKLY) - APRIL 2019 Destination Lisbon Madri Paris (CDG) Rome Frankfurt London (LHR) Amsterdam Zurich Barcelona Istambul Milan Paris (ORY) Porto London (LGW) TOTAL
Flights 78 33 31 27 23 21 18 9 7 7 7 5 4 3 273
% Share 28,57% 12,09% 11,36% 9,89% 8,42% 7,69% 6,59% 3,30% 2,56% 2,56% 2,56% 1,83% 1,47% 1,10% 100,00%
Seats 21.445 11.405 11.208 7.473 8.314 6.230 5.986 3.010 2.373 2.443 1.505 1.415 1.076 1.014 84.897
% Share 25,26% 13,43% 13,20% 8,80% 9,79% 7,34% 7,05% 3,55% 2,80% 2,88% 1,77% 1,67% 1,27% 1,19% 100,00%
AIRLINES TO/FROM EUROPE (WEEKLY) - APRIL 2019 Airlines TAP - Portugal Latam - Brazil/Chile Air France - France Alitalia - Italy KLM - Netherlands British Airways - England Lufthansa - Germany Air Europa - Spain Iberia - Spain Azul - Brazil Swiss - Switzerland Turkish - Turkey Aigle Azur - France Norwegian - Norway Air China - China Condor - Germany Edelweiss - Switzerland TOTAL
Flights 71 53 24 20 18 14 14 12 12 7 7 7 5 3 2 2 2 273
% Share 26,01% 19,41% 8,79% 7,33% 6,59% 5,13% 5,13% 4,40% 4,40% 2,56% 2,56% 2,56% 1,83% 1,10% 0,73% 0,73% 0,73% 100,00%
Seats 19.764 16.455 8.835 5.968 5.986 3.577 5.145 4.182 4.104 1.897 2.380 2.443 1.415 1.014 586 516 630 84.897
% Share 23,28% 19,38% 10,41% 7,03% 7,05% 4,21% 6,06% 4,93% 4,83% 2,23% 2,80% 2,88% 1,67% 1,19% 0,69% 0,61% 0,74% 100,00%
Source: PANROTAS, with ANAC data - April/2019 | Accounted only non-stop flights. Other frequencies are not listed in order to avoid duplicity in the number of total flights
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34
PANROTAS Brazilian Overview 2019/2020
FLIGHTS TO
Total Flights:
616
SOUTH AND CENTRAL AMERICA
Seats:
111.540
BRAZILIAN AIRPORTS TO/FROM SOUTH AND CENTRAL AMERICA (WEEKLY) - APRIL 2019 Destination
Flights
% Share
Seats
% Share
São Paulo - GRU
359
58,28%
69.372
62,19%
Rio de Janeiro - GIG
110
17,86%
19.520
17,50%
Porto Alegre - POA
38
6,17%
5.364
4,81%
Brasília - BSB
19
3,08%
3.278
2,94%
Belo Horizonte - CNF
17
2,76%
2.916
2,61%
Florianópolis - FLN
12
1,95%
2.120
1,90%
Curitiba - CWB
10
1,62%
1.130
1,01%
Salvador - SSA
10
1,62%
1.566
1,40%
Recife - REC
8
1,30%
1.316
1,18%
São Paulo - VCP
7
1,14%
1.218
1,09%
Manaus - MAO
6
0,97%
704
0,63%
Foz do Iguaçu - IGU
5
0,81%
840
0,75%
Belém - BEL
5
0,81%
650
0,58%
Porto Seguro - BPS
3
0,49%
510
0,46%
Fortaleza - FOR
2
0,32%
310
0,28%
Navegantes - NVT
2
0,32%
236
0,21%
Cabo Frio - CFB
1
0,16%
118
0,11%
João Pessoa - JPA
1
0,16%
186
0,17%
Natal - NAT
1
0,16%
186
0,17%
TOTAL
616
100,00%
111.540
100,00%
Source: PANROTAS, with ANAC data - April/2019 | Accounted only non-stop flights. Other frequencies are not listed in order to avoid duplicity in the number of total flights
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21/05/2019 13:46:32
PANROTAS Brazilian Overview 2019/2020
INTERNATIONAL FLIGHTS TO/FROM SOUTH AND CENTRAL AMERICA (WEEKLY) - APRIL 2019 Destination Buenos Aires Santiago Panama Montevideo Bogota Lima Asuncion Santa Cruz Cordoba Rosario Mendoza Paramaribo Punta Cana Cochabamba Quito Punta del Este Caracas Caienne TOTAL
Flights 248 93 72 42 35 35 33 15 10 9 5 4 4 3 3 2 2 1 616
% Share 40,26% 15,10% 11,69% 6,82% 5,68% 5,68% 5,36% 2,44% 1,62% 1,46% 0,81% 0,65% 0,65% 0,49% 0,49% 0,32% 0,32% 0,16% 100,00%
Seats 46.352 18.859 11.214 7.428 6.293 6.220 5.334 2.628 1.784 1.578 894 532 660 504 558 348 236 118 111.540
35
% Share 41,56% 16,91% 10,05% 6,66% 5,64% 5,58% 4,78% 2,36% 1,60% 1,41% 0,80% 0,48% 0,59% 0,45% 0,50% 0,31% 0,21% 0,11% 100,00%
AIRLINES TO/FROM SOUTH AND CENTRAL AMERICA (WEEKLY) - APRIL 2019 Airlines Latam - Brazil/Chile GOL - Brazil Aerolineas Argentinas Copa - Panama Avianca - Colombia Azul - Brazil Boliviana - Bolivia Qatar Airways - Qatar Turkish - Turkey Sky Airline - Chile Emirates - UAE Ethiopian - Ethiopia Paranair - Paraguay Avior - Venezuela Surinam - Suriname TOTAL
Flights 215 124 89 72 35 34 10 7 7 7 6 3 3 2 2 616
% Share 34,90% 20,13% 14,45% 11,69% 5,68% 5,52% 1,62% 1,14% 1,14% 1,14% 0,97% 0,49% 0,49% 0,32% 0,32% 100,00%
Seats 41.460 22.776 13.936 11.214 5.796 5.300 1.680 1.904 2.443 1.302 2.124 963 150 236 256 111.540
% Share 37,17% 20,42% 12,49% 10,05% 5,20% 4,75% 1,51% 1,71% 2,19% 1,17% 1,90% 0,86% 0,13% 0,21% 0,23% 100,00%
Source: PANROTAS, with ANAC data - April/2019 | Accounted only non-stop flights. Other frequencies are not listed in order to avoid duplicity in the number of total flights
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36
PANROTAS Brazilian Overview 2019/2020
FLIGHTS TO
AFRICA
Total Flights:
Seats:
33
8.292
BRAZILIAN AIRPORTS TO/FROM AFRICA (WEEKLY) - APRIL 2019 Destination São Paulo - GRU Rio de Janeiro - GIG Fortaleza - FOR Recife - REC Salvador - SSA TOTAL
Flights 25 4 2 1 1 33
% Share 75,76% 12,12% 6,06% 3,03% 3,03% 100,00%
Seats 6.502 1.058 366 183 183 8.292
% Share 78,41% 12,76% 4,41% 2,21% 2,21% 100,00%
INTERNATIONAL FLIGHTS TO/FROM AFRICA (WEEKLY) - APRIL 2019 Destination Johannesburg Casablanca Luanda Addis Abeba Sal TOTAL
Flights 12 6 6 5 4 33
% Share 36,36% 18,18% 18,18% 15,15% 12,12% 100,00%
Seats 2.629 1.568 1.758 1.605 732 8.292
% Share 31,71% 18,91% 21,20% 19,36% 8,83% 100,00%
AIRLINES TO/FROM AFRICA (WEEKLY) - APRIL 2019 Airlines South African - South Africa Royal Air Maroc - Morocco TAAG - Angola Ethiopian - Ethiopia Latam - Brazil/Chile TACV - Cape Verde TOTAL
Flights 7 6 6 5 5 4 33
% Share 21,21% 18,18% 18,18% 15,15% 15,15% 12,12% 100,00%
Seats 1.554 1.568 1.758 1.605 1.075 732 8.292
% Share 18,74% 18,91% 21,20% 19,36% 12,96% 8,83% 100,00%
Source: PANROTAS, with ANAC data - April/2019 | Accounted only non-stop flights. Other frequencies are not listed in order to avoid duplicity in the number of total flights
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21/05/2019 13:46:32
PANROTAS Brazilian Overview 2019/2020
FLIGHTS TO
Total Flights:
Seats:
25
ASIA
37
8.948
BRAZILIAN AIRPORTS TO/FROM ASIA (WEEKLY) - APRIL 2019 Destination
Flights
% Share
Seats
% Share
São Paulo - GRU
19
76,00%
6.824
76,26%
Rio de Janeiro - GIG
6
24,00%
2.124
23,74%
TOTAL
25
100,00%
8.948
100,00%
INTERNATIONAL FLIGHTS TO/FROM ASIA (WEEKLY) - APRIL 2019 Destination
Flights
% Share
Seats
% Share
Dubai
13
52,00%
5.729
64,03%
Doha
7
28,00%
1.904
21,28%
Tel Aviv
3
12,00%
729
8,15%
Beijing
2
8,00%
586
6,55%
TOTAL
25
100,00%
8.948
100,00%
AIRLINES TO/FROM ASIA (WEEKLY) - APRIL 2019 Airlines
Flights
% Share
Seats
% Share
Emirates - UAE
13
52,00%
5.729
64,03%
Qatar - Qatar
7
28,00%
1.904
21,28%
Latam - Brazil/Chile
3
12,00%
729
8,15%
Air China - China
2
8,00%
586
6,55%
TOTAL
25
100,00%
8.948
100,00%
Source: PANROTAS, with ANAC data - April/2019 | Accounted only non-stop flights. Other frequencies are not listed in order to avoid duplicity in the number of total flights
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38
PANROTAS Brazilian Overview 2019/2020
TOUR OPERATORS BRAZTOA NUMBERS 81 Braztoa partners sold R$ 13.1 billion in 2018, a 7.4% growth in relation to 2017, according to Braztoa Yearbook. The number of passenger departures increased by 17% in relation to the previous year and reached 6.5 million (5.5 million in 2017). From the total of passengers who traveled, 5 million were to destinations in Brazil, 77.1% of the total. The number of tourists to international destinations was 22.9%, it means - 1.5 million Brazilians traveled abroad in 2018, against 1.2 million in 2017 (23.3% growth).
CONSUMPTION In relation to the clients’ behavior, the average time of trips kept certain stability in relation to the previous year. The shorter periods (up to four days) were chosen by 27% of people. The average ones (from five to nine days) were chosen by more than half of the consumers (51%) and the longer ones (more than 10 days) were chosen by 22%. In relation to the kind of packages which were sold, the ones with air tickets and accommodation are still chosen by 48% of the people. And the choice of paying in more than five installments served most part of the clients (64%).
National tourism increased by 5.7% in revenue: from R$7.18 billion in 2017 to R$ 7.60 billion in 2018. Trips abroad kept their growth and there was an 11.4% increase in the revenue, reaching R$ 5.2 billion.
There was a 23.3% increase in trips abroad, mainly to North America (+45.4%), then South America (+29.6%) and Europe (+16.8).
In Central America and the Caribbean there was a small growth (+4.4%). But Asia, Africa and Oceania were the only block which presented a decrease (-8.5%) after an expressive growth observed in 2017 (+50.7%). The average price of the packages in 2018 for the domestic and international markets were, respectively, R$ 1,521 (8.5% decrease in the average ticket) and R$ 3,520 (9.6% decrease in the average ticket).
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PANROTAS Brazilian Overview 2019/2020
39
BRAZILIAN TOURISM INDUSTRY MAIN ASSOCIATIONS ABAV
AVIESP
CNC
AVIRRP
FBHA
BELTA
FOHB
Brazilian Association of Corporate Travel Agencies (TMCs) www.abracorp.org.br
BITO
LGBT Chamber of commerce
AIRTKT
BRAZTOA
Brazilian Association of Travel Agencies www.abav.com.br
ABIH
Brazilian Association of the Hotel Industry www.abih.com.br
ABR-RESORTS BRASIL
Brazilian Association of Resorts www.abr-resortsbrasil.com.br
ABRACORP
Air Ticket Consolidators www.airtkt.com.br
ALAGEV
Latin American Association of Corporate Travel Managers www.alagev.org
Pag 38-39 - Braztoa.indd 39
Association of Independent Travel Agencies of the Interior of São Paulo State www.aviesp.com.br
Association of Travel Agencies of Ribeirão Preto and Region www.avirrp.com.br
Brazilian Educational and Language Travel Association www.belta.com.br
Brazilian Incoming Travel Organization www.bito.com.br
Brazilian Tour Operators Association www.braztoa.com.br
National Confederation of Commerce of Goods, Services and Tourism www.cnc.com.br
Brazilian Federation of Hotels and Gastronomy www.fbha.com.br
Forum of Brazil Hotels Operators www.fohb.com.br
www.camaralgbt.com.br
UNEDESTINOS
National Union of CVBs and Destinations Entities www.unedestinos.com.br
CLIA ABREMAR BRASIL Cruise Lines International Association www.abremar.com.br
17/05/2019 16:40:36
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PANROTAS Brazilian Overview 2019/2020
CALENDAR OF EVENTS 2019
Next Campinas June, 13
PANROTAS event for local travel agents
Festival de Turismo das Cataratas (B2B) June, 12-14
Foz do Iguaçu/Iguazu Falls Paraná
Copa América 2019 (South America Soccer Cup) June/July Brasil
Next Belo Horizonte June, 26
PANROTAS event for local travel agents Belo Horizonte - Minas Gerais
AVIRRP (B2B) August, 2-3
Ribeirão Preto - São Paulo countryside
Next Fortaleza August, 7
PANROTAS event for local travel agents Fortaleza - Ceará (Northeast)
PANROTAS Braztoa LGBTQ Event August/September São Paulo
Equipotel 2019 (Hotel Trade)
September, 10-13 São Paulo
2020
Lacte 2020 (Business Travel) February, 17-18
Encontro Comercial Braztoa March
Rio and São Paulo
Abav Expo and Encontro Fórum Braztoa (B2B And B2C) PANROTAS 2020 September, 25-27
Official event for Braztoa Tour Operators and Abav travel agencies São Paulo
Fit Argentina October, 5-8
Buenos Aires - Argentina Many suppliers from the US and Europe do both Abav Expo and Fit Argentina in the same trip, for they are just a few days apart
March, 17-18
Centro Fecomercio de Eventos - São Paulo
WTM Latin America March 31-April 2 São Paulo
AVIESP 2020 (B2B) April TBD
Festival JPA (B2B)
ILTM Latin America
João Pessoa - Paraíba (Northeast)
São Paulo
October, 18-19
May
Festuris Gramado (B2B) November, 7-10
Gramado - Rio Grande do Sul (South of Brazil)
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41
MAIN HOLIDAYS IN BRAZIL 2019
2020
Corpus Christi (religious Holiday, date changes every year)
New Year’s Eve
June 20
July 9
State holiday in São Paulo
September 7
Brazil’s Independence Day and national holiday
October 12
N.S. Aparecida (national religious Holiday) - this week is also known for a school holiday, when kids and teens travel in a Spring Break
November 2
Memorial Day and national holiday
November 15
January 1st January 20
Rio de Janeiro local Holiday
January 25
São Paulo state Holiday
February 24-25
Carnival (date changes every year) not an official holiday but most companies don’t open in these days
April 10
Good Friday (date changes every year) and national holiday
April 21
Tiradentes (national holiday)
Republic Proclamation day and national holiday
April 23
November 20
May 1st
Regional holiday in several cities, honoring the black heritage
December 25
Christmas Eve (main holiday for Brazilians Thanksgiving day is not a holiday for us)
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São Jorge, local holiday in Rio de Janeiro
Labor day and national holiday
June 11
Corpus Christi (religious Holiday, date changes every year)
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PANROTAS Brazilian Overview 2019/2020
DESTINATION REPRESENTATIVES
IDEAS 4 BRAND
Company: Ideas4brand Partners: Maria Camilla Alcorta and Marianna Alcorta Major executives: Maria Camilla Alcorta and Rene Castro, (oversees PR side)
We were founded in 2017, an integrated marketing agency specialized in developing communications strategies to attend international tourism companies needs of establish, increase and/or reinforce brand awareness and business in Brazil and key Latam markets. We are a young, innovative and creative company with more than 18 years of experiences and relationship with the tourism trade in Brazil. Our job is to build with each client a case of success, listen to their needs and suggest strategic actions to achieve their goals. ABOUT BRAZIL: This year the prospect is for growth: we have perceived a positive reaction and increased demand for travel since last year. Airlines are continuing to invest in larger aircraft, increasing frequency of flights, opening new hubs, and all this has generated greater competition and a larger offering of places to go, revitalizing all the segments of the tourism chain. Brazilian travelers from outside the Rio-São Paulo axis are enjoying better travel quality and gaining time because more and more airports are providing international flights. Specialist tourism is thriving: examples are luxury trips, overseas weddings, LGBTQ, wellness (focusing on spas and the third age), ecotourism, sustainable travel, adventure tourism and contentrich travel—which is increasingly popular among millennials, as well as with other generations. Passengers are increasingly seeking knowledgeable advisors, so that well-trained professionals and segment specialists will stand out in this new and important phase of Tourism.
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Specialties: • Marketing Plan and strategy for brand positioning • Content generation and curatorship • Brand development and value storytelling • Privileged access to leisure and MICE companies • Event planning - missions and roadshows • PR • Social media marketing and strategy consultant • Press events • Online & offline media relations • Influencers marketing Major clients: Go Pegasus (Orlando), Carrani Tours (Italy) and Bliss Chapel (Las Vegas) Offices in: São Paulo Site: www.ideas4brand.com Instagram: @Ideas4brand Contacts: mariacamilla@ideas4brand.com
20/05/2019 16:28:15
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17/05/2019 16:44:50
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PANROTAS Brazilian Overview 2019/2020
DESTINATION REPRESENTATIVES
TI COMMUNICATIONS
Top executive/director: Tati Isler tati@ticomunicacoes.com Specialties: • We offer strategic and creative planning solutions • Long-standing, excellent relations with the tourism market and opinion makers • Media consultancy • Digital marketing • Partnerships • Public relations • Publicity • Media plans • Event production and promotion • 360º campaigns Major clients: South African Tourism; ATP; Desert Adventures; Asian Trails; Private Safaris; Gulf Dunes; ATM; Sabi Sabi Luxury Safari Lodges; Corinthia Hotel Lisbon
TI Communications is a travel marketing holding company that has been operating in Brazil and South America for over 15 years. Communication is in our DNA, a quality that has allowed us to develop unique methods to represent and promote travel destinations and products, setting TI Communications squarely apart from others in the industry. We offer strategic and creative planning solutions and have longstanding, excellent relations with the tourism market and opinion makers. Media consultancy, digital marketing, partnerships, public relations, publicity, media plans, and event production and promotion. TI Comms creates, positions and executes 360º campaigns to ensure you achieve your desired objectives. ABOUT BRAZIL: The Brazilian tourist is one of the most desirable consumers in the world. When travelling abroad, Brazilians don´t mind going over the budget and love indulging themselves. They also enjoy making full use of tourism services. Brazilians have been developing a great interest for international travel in the past years. Travel ranks among the top 5 desires of Brazilians. Even with the difficulties in the economy, Brazilians never stop travelling; they simply adjust their budgets searching for more value for money destinations and products. The Brazilian market is highly price sensitive and consumers are always on the lookout for promotions especially on air tickets. With a population of more than 200 million people and international travel turning into a common habit, Brazil must be on the radar of travel professionals willing to grow their businesses and profits.
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Outstanding case studies: • An increase of 439% in arrivals from Brazil to South Africa since TI Comms started representing SAT in Brazil • 10 marketing initiatives around Nelson Mandela’s Centenary of birth reaching more than 7 million people in Brazil • Media, Digital, PR and Comms for SATourism in Brazil in 2018: reach of more than 400 million people • South African Tourism Road Show in South America in Brazil, Chile and Argentina • Private Safaris: a 110% increase in sales in Latin America • South Africa featured in all major media outlets: Globo TV, Record TV, O Globo, Folha de São Paulo, O Estado de São Paulo, Vogue, Harper’s Bazaar among others • More than 600 journalists and tourism trade specialists hosted in South Africa during this period • More than 17.000 trained agents on South Africa Offices in: São Paulo, Brazil Website: www.ticomunicacoes.com Instagram: @ti_comunicacoes Linkedin: TI Comunicacoes Youtube: TI Comunicações Contacts:
+ 55 11 2506-6884 + 55 11 2369-6154 contato@ticomunicacoes.com tati@ticomunicacoes.com
20/05/2019 16:28:16
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PANROTAS Brazilian Overview 2019/2020
DESTINATION REPRESENTATIVES
VELLE
Partners: Ricardo Augusto Rodrigues Alves Specialties: • Brand position • Strategic marketing & sales planning • Campaigns & strategies • Events, workshops, trainings & tradeshows • Sales & operations Major clients: AmaWaterways, Scenic Luxury Cruises, Emerald Waterways, Poseidon Expeditions, Scenic Eclipse, Uniworld, Viking River, U River Cruises
ABOUT BRAZIL: Brazil - Travel and Tourism This is the best prospect industry sector in this country. While leisure dominates the tourism segment of the Brazilian market, MICE (Meetings, Incentives, Conferences, and Exhibitions), Luxury and Bleisure (Business + Leisure travel) are growing sub-sectors. Although Brazil has deep internet penetration, travel agencies are still the most traditional channel of distribution. Online travel agencies (OTAs) are becoming more and more popular, especially among younger consumers. There are approximately 19,000 travel agencies in Brazil with ABAV as the main industry association comprised of approximately 3,000 associates throughout Brazil. Why should you invest in Brazil? Brazil is the 9th Global Economy, the largest in LATAM, representing 50% all of South America’s GDP. As well as other emerging markets offers many opportunities of growth. We count in around 19,000 travel agencies and doing business with Brazilians requires constant communication. A personal and customized approach makes all the difference to make the final decision.
Pag 42-47 - Destination Representatives.indd 46
Outstanding case studies: Ricardo Alves has been in the trade of tourism since 1986, operating in the corporate trade and now he is also specialized in the luxury market with river cruises, discoveries, expeditions and special destinations. He performs with great capacity the brand positioning in our market, improving marketing actions, innovations, communication and consulting excellence. Offices in: São Paulo, Rio de Janeiro and advanced bases in all Brazilian Regions Site: www.velle.tur.br Social media Instagram: @vellerepresentações Facebook: vellerepresentações Linkedin: Velle Representações Contacts: GVA info@velle.tur.br Email: ricardo@velle.tur.br Phone: + 55 11 3285-4437
22/05/2019 11:56:31
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PANROTAS Brazilian Overview 2019/2020
MEET PANROTAS 45 years in the Market
Celebrate with us throughout the year, and with our special editions on the four November issues of PANROTAS Magazine
PORTAL PANROTAS
19 years covering the Travel and Tourism AVERAGE LAST 6 MONTHS (NOV 18 - APRIL 19) Unique visitors/month: 246,000
Pageviews/day: 78,600
Pageviews/month: 1,8 million
Session duration: 13 minutes
Unique visitors/day: 16,900
Pages per session: 3,7
Google Trends / Comparison 100 75 50 25 7 jan 2018
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8 jul 2018
6 jan 2019
21/05/2019 18:32:20
PANROTAS Brazilian Overview 2019/2020
WHATS NEW AT PORTAL PANROTAS:
49
EXCLUSIVE MEDIA PARTNERSHIPS
New layout with a more complete home page, divided in hard news and by segment. Customized and dedicated sessions at the home page (about a segment, a special event, companies, new products) New sessions at the home page (that will lead readers to home pages of special channels - Aviation, Hotel, Trade, Professionals, Business Travel/Pancorp and Destinations) Video series: Bastidores do Turismo/Tourism Backstage (weekly, with exclusive interviews); Trocando Ideia/Chatting live (live programs, via Facebook, answering travel agents and other professional questions in real time) and live transmission of events
ASSOCIATED TO
STRATEGIC ALLIANCE
MEDIA PARTNER WITH
72 PANROTAS Mercado e Eventos Brasilturis
7
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1
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PANROTAS Brazilian Overview 2019/2020
PANCORP | 3 years
The only portal in our industry dedicated to business travelers, TMCs, TM´s and events organizers Unique visitors/month: 18 thousands* Pageviews/month: 77,4 thousands* *Average last 6 months (Nov 18 - April 19)
REVISTA PANROTAS | 27 years
Only weekly magazine in Brazilian Travel Industry. Printed copies: 5,000 (nationwide) Copies via WhatsApp: 6,000 + (every Friday) Digital Access at PANROTAS Portal: 1,000/week Want to receive PANROTAS Magazine every week in your WhatsApp? Send a message with your name to +55 11 95609-1507
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PANROTAS Brazilian Overview 2019/2020
FÓRUM PANROTAS 2020 18TH EDITION March, 17-18, 2020 - São Paulo 1,300 travel leaders, thinking and planning the future together
PANROTAS NEXT Since 2015 spreading knowledge for regional tourism market, 6 cities in 2019, totalling 31 events in this project.
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Audience 2019
30%
Directors
25%
68% Are decision makers
Managers
13%
Presidents, CEOs, VPs, Partners
32%
Coordinators, supervisors, account executives, analysts, press, consultants.
Anchor booths at Abav Expo, WTM Latin America and Festuris Gramado, with special activations, coverage and magazine editions. At Abav Expo, our “Power Edition”, with the 100 most powerful professionals in the industry At WTM Latin America, our annual award, Best of Tourism
21/05/2019 18:32:34
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PANROTAS Brazilian Overview 2019/2020
PANROTAS LAB OF CONTENTS Branded content
Your story told with our journalistic expertise
Publieditorials
Content Series in multichanel exhibition, vĂdeos, interviews, leads generation and engagement commitment
Special supplements
Destinations, Events, Industry Segments, Companies anniversaries
Special coverage of events
Congresses, Conventions and trade shows, with special coverage in print and on-line plataforms
Social media posts and campaigns Facebook, Instagram and Youtube
Researches and market analysis Special projects
Personalized strategies designed to reach all the goals of companies, destinations and segments
PANROTAS Daily Newsletter
+ 19,000 e-mails
PANCORP Newsletter
+1,000 weekly, for a special mailing to the business travel segment
Social Media
+ 110,000 followers 69,000 likes 17,200 followers 17,000 6,000 numbers
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PANROTAS Brazilian Overview 2019/2020
COMING UP SOON NEW PROJECTS
Subscribe to our Brazilian Overview Newsletter, in English, every month. It brings updatated information for doing bussiness in Brazil. Just access the link: http://bit.ly/BrazilianOverviewMR
CALENDAR OF SPECIAL ISSUES PANROTAS MAGAZINE IPW Special Issue Coverage: JUNE Cruises Special Issue: JUNE Tourism Statistics: JULY LGBTQ+: JULY Vacations Special Edition: AUGUST Power List 2019: SEPTEMBER Abav Expo Coverage: OCTOBER PANROTAS 45 years anniversary: NOVEMBER - in the 4 issues of November, lets’s celebrate, but also bring exclusive researches, data, analysis and stories 2019 - Year in review: DECEMBER Business Travel Annual Edition: FEBRUARY Visit Florida Section 5 times a year Visit the Caribbean Section 6 times a year
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BOOTH AND/OR PARTICIPATION WITH COVERAGE AT INTERNATIONAL EVENTS Fit Argentina IPW (by US Travel) WTM Latin America ILTM Latin America WTM London Fitur BTL
TALK TO OUR COMMERCIAL DEPARTMENT FOR: On-line media Advertisement Coverages of special events Press trips Social Media Events E-mail blasts (19,000 + e-mail addresses) Marketing projects
21/05/2019 18:32:34
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PANROTAS Brazilian Overview 2019/2020
TOUR OPERATORS 4U OPERADORA
AGAXTUR
+55 (27) 3022-0100 contato@4uoperadora.com.br www.4uoperadora.com.br
+55 (11) 3067-0900 agaxtur@agaxtur.com.br aldo@agaxtur.com.br www.agaxtur.com.br BRAZTOA
Servulo Clermont
55DESTINOS VIAGENS Eduardo Kina
+55 (11) 3217-4364 55destinos@55destinos.com www.55destinos.com
ABREUTUR
Ronnie Correa
+55 (21) 2586-1840 rio@abreutur.com.br atendimento.sp@abreutur.com.br rcorrea@abreutur.com.br www.abreutur.com.br BRAZTOA
AD TURISMO Arnaldo Fraken
+55 (11) 5087-3455 atendimento@adturismo.com.br www.adturismo.com.br
AEROSPACE TURISMO Sonia Prass
+55 (48) 3224-0605 sonia@aerospaceturismo.com.br aerospace@aerospaceturismo.com.br www.aerospaceturismo.com.br
AEROTUR VIAGENS (GRUPO AEROTUR)
Maria Amélia de Carvalho
+55 (84) 3220-2999 comercial@aerotur.com.br www.aerotur.com.br
Aldo Leone Filho
AIT OPERADORA Jorge Rodrigues
+55 (21) 3461-9134 airinter@aitoperadora.com.br jorge.rodrigues@aitoperadora.com.br www.aitoperadora.com.br BRAZTOA
ALBATROZ
Gabriela Santana
+55 (43) 3378-3070 abt@abtoperadora.com.br gabriela@abtoperadora.com.br www.abtoperadora.com.br
ALCANCE OPERADORA Luis Zelada
+55 (71) 3355-8700 zelada@alcanceoperadora.com.br www.alcanceoperadora.com.br
ALMUNDO BRASIL André Ormondi
+55 (11) 5103-0566 andre.ormonde@almundo.com fernanda.ferreira@almundo.com leonardo.gomes@almundo.com www.almundo.com.br
AMAZON EXPLORERS TURISMO Lucas Barros
+55 (92) 2123-4777 receptivo@amazonexplorers.com.br www.amazonexplorers.tur.br
PANROTAS Brazilian Overview 2019/2020
AMBIENTAL
AVIZ TUR
+55 (11) 3818-4600 ambiental@ambiental.tur.br zuquim@ambiental.tur.br www.ambiental.tur.br BRAZTOA
+55 (91) 4008-0700 aviztur@aviztur.com.br www.aviztur.com.br
José Zuquim
AMERICAN TOUR
Anselmo Costa Junior
+55 (19) 3406-1813 americantour@americantour.tur.br anselmo@americantur.tur.br www.americantour.tur.br/americana
ÁSIA TOTAL
Jorge Watanabe
+55 (11) 3172-6880 tours@asiatotal.com.br jorge@asiatotal.com.br www.asiatotal.com.br BRAZTOA
ATLAS OPERADORA
+ 55 (11) 2124-0100 atendimento@atlasoperadora.com.br ou cadastro@atlasoperadora.com.br www.atlasoperadora.com.br
ATOL - AGÊNCIA DE VIAGENS E OPERADORA TURÍSTICA Cristiano de Julio
+55 (15) 3261-2208 atolturismo@ig.com.br www.atoltur.com.br
AVITUR
José Carlos dos Santos +55 (31) 3262-3434 avitur@avitur.tur.br www.avitur.com.br
Mauro Aviz
BAHIATRAVEL Mateus Sena
+55 (71) 2626-1259 bahiatravel@bahiatravel.com.br mateus.sena@bahiatravel.com.br www.bahiatravel.com.br
BANCORBRÁS
José Jurandir Lins Junior
+55 (61) 3314-7082 bancortur@bancorbras.com.br junior.lins@bancorbras.com.br www.bancorbras.com.br BRAZTOA
BELVITUR VIAGENS E TURISMO - BTO Marcelo Cohen
+55 (31) 3290-9090 marcelo.cohen@belvitur.com.br www.belvitur.com.br
BERLIN VIAGENS E TURISMO Gabriela Berlin
+55 (61) 3878-3030 gabriela@berlinturismo.com.br www.berlinturismo.com.br
BRASIL AIRLINES VIAGENS TURISMO Carlos Terra
+55 (62) 3223-8277 carlos@brasilairlines.com.br fabio@brasilairlines.com.br www.uniglobebrasilairlines.com.br
BLANC TOUR OPERADORA Giulia Carvalhal Buratta +55 (21) 2533-0306 www.blanctour.com.br BRAZTOA
55
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BRT OPERADORA
CNT OPERADORA
+55 (41) 3219-5444 marco@grupobrt.com.br www.grupobrt.com.br BRAZTOA
+55 (11) 3529-0970 marcia@cntoperadora.com.br www.cntoperadora.com.br
Marco Aurélio di Ruzze
BWT OPERADORA Adonai Filho
+55 (41) 3888-3488 contato@bwtoperadora.com.br adonaif@bwtoperadora.com.br www.bwtoperadora.com.br BRAZTOA
CASABLANCA TURISMO Camila Fernandes
+55 (85) 3466-6010 camila.fernandes@casablancaturismo.com.br www.casablancaturismo.com.br
CATIVA OPERADORA Marcelo Adams
+55 (51) 3290-6565 comercial@cativaoperadora.com.br suelen@cativaoperadora.com.br www.cativaoperadora.com.br
CENTURY TRAVEL Celso Yamashita
+55 (11) 3207-2644 century@centurytravel.com.br amashita@centurytravel.com.br www.centurytravel.com.br BRAZTOA
CI
Celso Luiz Garcia
+55 (11) 3677-3600 agente@ci.com.br cgarcia@ci.com.br www.ci.com.br BRAZTOA
Marcia Germano
CONQUEST TOUR OPERATOR João Santos
+55 (71) 3245-4355 operacao@conquestoperadora.com.br www.conquestoperadora.com.br
COSTA CRUZEIROS Dario Rustico
+55 (11) 2123-3696 comercial@br.costa.it www.costacruzeiros.com.br BRAZTOA
CT OPERADORA
Fabiano Turini de Camargo
+55 (19) 3871-9999 info@canadaturismo.com.br fabiano@ctoperadora.com.br www.canadaturismo.com.br BRAZTOA
CVC
Sylvio Ferraz
+55 (11) 2123-2100 sylvio.ferraz@uol.com.br elisafurtado@cvc.com.br www.cvc.com.br BRAZTOA
DEL BIANCO TOUR OPERATOR Claudio del Bianco
+55 (21) 2523-2630 delbianco@delbianco.com.br claudiodelbianco@delbianco.com.br www.delbianco.com.br BRAZTOA
PANROTAS Brazilian Overview 2019/2020
DISCOVER CRUISES
EUROPLUS OPERADORA
+55 (21) 3410-1062 atendimento@discovercruises.com.br www.discovercruises.com.br BRAZTOA
+55 (51) 3086-8900 marilia@europlus.com.br www.europlus.com.br BRAZTOA
Pablo Zabala
DISCOVERY
José Roberto Alves Beltrão
+55 (81) 3326-5974 discovery@discoveryoperadora.com.br roberto@discoveryoperadora.com.br www.discoveryoperadora.com.br
Marília Weber
FÁBRICA DE VIAGEM OPERADORA DE TURISMO Rosaly Diogo
+55 (85) 3466-6040 fabrica@fabricadeviagem.com.br www.fabricadeviagem.com.br
DIVERSA TURISMO
FLOT
+55 (11) 5087-3466 james@diversaturismo.com.br www.diversaturismo.com.br
+55 (11) 4504-4504 flot@flot.com.br eduardo@flot.com.br www.flot.com.br BRAZTOA
Arnaldo Franken e James Giacomini
DONATO VIAGENS Roberta Donato
+55 (11) 3555-8000 info@donatoviagens.com.br roberta@donatoviagens.com.br www.donatoviagens.com.br
E-HTL
Flávio Gomes Louro
+55 (11) 3138-5656 atendimento@e-htl.com.br flavio@e-htl.com.br www.e-htl.com.br BRAZTOA
EMBARQUE
Patricia Marques Abrantes
+55 (12) 3662-4939 contato@embarqueviagens.com.br www.embarqueviagens.com.br
José Eduardo S. Barbosa
FLYTOUR VIAGENS Fabio Oliveira
+55 (11) 4503-1900 maryane.giacometi@flytour.com.br www.flytour.com.br BRAZTOA
FOCO OPERADORA Anderson Moreira
+55 (84) 3235-1950 comercial@focooperadora.com.br executivo.nat@focooperadora.com.br www.focooperadora.com.br
FÓRMULA
João Carlos Vilaça
+55 (21) 2509-4614 formulaturismo@formulaturismo.com.br www.formulaturismo.com.br
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FRANÇATUR
HT OPERADORA
+55 (21) 2102-2444 operacao@francatur.com.br antoine@francatur.com.br www.francatur.com.br BRAZTOA
+55 (51) 3073-3030 contato@htoperadora.com.br www.htoperadora.com.br
Antoine G. De Charbonniéries
FRT OPERADORA
Danielle Morales Meirelles +55 (45) 3521-8500 frt@frt.tur.br gerenciaigu@frt.tur.br www.frtoperadora.com
FVO TRAVEL
Philippe Laplace
+55 (31) 2626-4000 contato@fvo.travel www.fvo.travel
G7 OPERADORA LTDA João Alves de Andrade Jr.
+55 (83) 3044-4800 comercial@g7operadora.com.br joaojunior@g7operadora.com.br www.g7operadora.com.br
HAPPYTOUR TURISMO Aline Nakamoto
+55 (11) 3255-3888 happy@happytourturismo.com.br aline@happytourturismo.com.br www.happytourturismo.com.br
HARABELLO
Monica Carvalho
+55 (84) 3133-4141 harabello@harabello.com.br monica@harabello.com.br www.harabello.com
Juliano Corrêa e Nicole Acioly
HURB VIAGENS E TURISMO S.A Antônio Gomes
+55 (21) 3030-7201 antonio@hurb.com www.hurb.com
ILHA BELA OPERADORA Neto Buteri
+55 (27) 3225-6510 operadora@ilhabelaviagens.com.br neto@ilhabelaviagens.com.br www.ilhabelaviagens.com.br
INCOMUM TURISMO Fabio César Frassetto +55 (48) 3211-5600 fabio@incomum.com www.incomum.com BRAZTOA
INTERCÂMBIO GLOBAL Luciana Mitri
+55 (11) 3149-8199 ou 4858-1873 intercambio@intercambioglobal.com.br www.intercambioglobal.com.br
INTEREP
Cynthia Rodrigues
+55 (11) 3035-2811 reservas@interep.com.br cindy.rodrigues@interep.com.br www.interep.com.br BRAZTOA
PANROTAS Brazilian Overview 2019/2020
INTERPOINT
LITORAL VERDE
+55 (11) 3087-9400 interpoint@interpoint.com.br frederico@interpoint.com.br www.interpoint.com.br BRAZTOA
+55 (24) 2103-8288 reservas@litoralverde.com.br marco.marra@litoralverde.com.br www.litoralverde.com.br BRAZTOA
Frederico Ulhôa Levy
Marco Marra
INVESTUR
LOBOTUR
+55 (11) 3258-2999 atendimento@investur.com.br www.investur.com.br
+55 (71) 3045-4800 cesarlobo@lobotur.com.br www.lobotur.com.br
Edgardo Kuwabara
Cesar Lobo
KANGAROO TOURS
LUSANOVA
+55 (11) 3509-3800 alice@kangaroo.com.br www.kangaroo.com.br
+55 (11) 2879-6767 lusanova@lusanova.com.br marcio@lusanova.com.br www.lusanova.com.br BRAZTOA
Akemi Yamashita
KNOWHOW OPERADORA DE TURISMO Caius Costa
Marcio Mendes
MASTEROP
+55 (21) 2532-2066 info@knowhow.tur.br caius.costa@knowhow.tur.br www.knowhow.tur.br BRAZTOA
Jô Silva
KONTIK VIAGENS
Nirce Maltz Finkelstein
Wilson Silva
+55 (11) 2168-2000 wilsonsilva@kontik.com.br www.kontik.com.br
LATAM VIAGENS Monika Balzani
+55 (11) 5582-9399 latamtravel@latamtravel.com monika.balzani@latam.com www.latamtravel.com BRAZTOA
+55 (82) 3216-2010 carolina@masterop.com.br www.masterop.com.br
MERCATUR PREMIUM +55 (51) 3026-4411 mercatur@mercaturpremium.com.br nirce@mercaturpermium.com.br www.mercaturpremium.com.br BRAZTOA
MGM OPERADORA Arnaldo Levandowski
+55 (41) 2104-6400 mgm@mgmoperadora.com.br arnaldo@mgmoperadora.com.br www.mgmoperadora.com.br BRAZTOA
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MICHELLE TOUR
MSC CRUZEIROS
+55 (84) 4009-0677 michelle@michelletour.com.br www.michelletour.com.br
+55 (11) 5053-5300 info@msccruzeiros.com.br aursilli@msccruzeiros.com.br www.msccruzeiros.com.br BRAZTOA
Michelle Pereira
MILESSIS OPERADORA Alexandre Milessis
+55 (21) 2460-1599 alexandre@milessis.com.br www.milessis.com.br
MIRACÉU
Janete Clair
+55 (86) 2106-3388 miraceu@miraceu.com.br www.miraceu.com.br
MOBILITY
Paula Caetano
+ 55 (11) 5091-7771 paula@mobility.com.br www.mobility.com.br BRAZTOA
MONARK TURISMO Sylvio Ferraz
+55 (11) 3235-4322 info@monark.tur.br www.monark.tur.br
MONDIALE BY ANCORADOURO
Adrian Ursilli
MULTIDESTINOS Pepe Masid
+55 (21) 2533-0470 pepe@multidestinos.com.br www.multidestinos.com.br
MUNDOJVS
Manuel Nogueira
+55 (11) 4223-4228 mundojvs@mundojvs.com.br manuel.mundojvs@mundojvs.com.br www.mundojvs.com.br BRAZTOA
NASCENTE
Luiz Carlos de Oliveira
+55 (31) 3273-5900 info@nascentetour.com.br luiz@nascentetour.com.br www.nascentetour.com.br
NEW AGE
Carla Davidovich
+55 (19) 2137-3002 ou 0800-721-4999 marcia.novaes@mondialeturismo.com.br www.mondialeturismo.com.br
+55 (11) 3138-4888/0800 170677 atendimento@newage.tur.br carla@newage.tur.br www.newage.tur.br BRAZTOA
MONDIALE VIAGENS E TURISMO
NEW IT
+55 (51) 3039-2829 adair@mondialeviagens.com.br mondiale@mondialeviagens.com.br www.mondialeviagens.com.br
+55 (21) 3077-0200 newit@newit.com.br alex@newit.com.br www.newit.com.br BRAZTOA
Edson Ruy e Marcia Novaes
Kelly Mewius de Moura
Alexandre G. de Araújo Lima
PANROTAS Brazilian Overview 2019/2020
NICE VIA APIA
ORINTER TOUR & TRAVEL
+55 (21) 2283-3083 produtos@niceviapia.com.br viviane@niceviaapia.com.br www.niceviaapia.com.br BRAZTOA
+55 (11) 3514-4444 operadora@orinter.com.br anamaria@orinter.com.br www.orinter.com.br BRAZTOA
Viviane Fernandes
Ana Maria Berto
NORWEGIAN CRUISE LINE (NCL)
OTUR
+55 (11) 3253-7203 info@ncl.com.br efarina@ncl.com.br www.ncl.com.br BRAZTOA
+55 (31) 3287-0007 oturviagens@uol.com.br www.oturviagens.com
Estela Rama Farina
NOVA OPERADORA
André Luiz Sales Pereira
+55 (11) 5042-5100 atendimento@novaoperadora.com www.novaoperadora.com
OFB
Eleane Teixeira
+55 (71) 3341-5100 ofb@ofb.com.br www.ofb.com.br
OK BRASIL OPERADORA DE TURISMO Mauro Melo
+55 (41) 3232-1151 contato@okoperadora.com.br www.okoperadora.com.br
OP TURISMO Mariana Hertz
+55 (51) 3357-5353 mariana@opturismo.com.br bet@opturismo.com.br www.opturismo.com.br
Lucia Affonso
PERSONAL BRASIL TOUR OPERATOR Pedro Falcon
+55 (41) 3018-5580 info@personal.tur.br www.personal.tur.br
PERSONAL OPERADORA Jussara
+55 (51) 3224-5454 personal@personaloper.com.br jussara@personaloper.com.br www.personaloper.com.br
PIER 1 CRUISE EXPERTS
Thiago Vasconcelos e Martha Koszutski + 55 (11) 3078-2474 ou 0300-777-2474 contato@pier1.com.br www.pier1.com.br
POINT DA NEVE
Sandro Sclovsky Saltz
+55 (51) 2108-7171 sandro@grupos7.com.br www.grupos7.com.br
POLVANI TOURS Gerardo Landulfo
+55 (11) 3083-4411 polvani@polvani.com.br g.landulfo@polvani.com.br www.polvani.com.br BRAZTOA
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POMPTUR
QUEENSBERRY
+55 (11) 2144-0400 pomptur@pomptur.com.br salomao@pomptur.com.br www.pomptur.com.br BRAZTOA
+55 (11) 3217-7100 central@queensberry.com.br m.jensen@queensberry.com.br www.queensberry.com.br BRAZTOA
Salomão Barros Costa
Martin Jensen
PONTESTOUR
R11 TRAVEL
+55 (81) 3302-4555 contato@pontestur.com.br www.pontestur.com.br
+55 (11) 3090-7200 marketing@r11travel.com.br ramaral@r11travel.com.br www.r11travel.com.br BRAZTOA
Sebastião Lima
PONTUAL
Luiz Antonio Pontual
+55 (81) 2125-4000 erick@pontualturismo.com.br www.pontualturismo.com.br
PRIME OPERADORA TURÍSTICA Ana Paula Abreu
+55 (71) 2137-2555 prime@primeoperadora.com.br anapaula@primeoperadora.com.br www.primeoperadora.com.br
PRIME TOUR
Alexandre Castro
+55 (11) 3178-4760 alexandre.castro@primetour.com.br valeria.carneiro@primetour.com.br marinag@primetour.com.br www.primetour.com.br
QUALITA
Bárbara Resende
+55 (21) 3380-9800 qualita@qualitaturismo.com.br www.qualitaturismo.com.br
QUALITOURS Ilya Hirsch
+55 (11) 2175-7703 ou 4003-3892 www.qualitours.com.br
Ricardo Amaral
RAIDHO
Roberto Nedelciu
+55 (11) 3383-1200 atendimento@raidho.com.br roberto@raidho.com.br www.raidho.com.br BRAZTOA
RBC
Rodrigo Cardoso
+55 (21) 4063-7440 contato@rbctur.com.br www.rbctur.com.br
RCA
Rodolpho Carlos Gerstner
+55 (11) 3017-8700 rca@rcaturismo.com.br rodolpho@rcaturismo.com.br www.rcaturismo.com.br BRAZTOA
RCI
Anderson Canazza
+55 (11) 3524-3555 rcitravel@rcitravel.com.br www.rcitravel.com.br
PANROTAS Brazilian Overview 2019/2020
RIVA TURISMO
SOCALTUR
+55 (11) 2307-0453 financeiro@riva.tur.br www.riva.tur.br
+55 (51) 3584-1900 socaltur@socaltur.com.br maica@socaltur.com.br www.socaltur.com.br
Ana Paula de Matos
RZ TURISMO E LAZER Ronald Zancan
+55 (51) 3028-6144 ronald@rzturismo.com.br www.rzturismo.com.br
S7 STUDY
Maica Feronato
SOUL SUL
Claiton Balzan
+55 (51) 3388-2023 info.poa@soultraveler.com.br www.soultraveler.com.br
Ventura
SOUL TRAVELER VIAGENS
SANCHAT TOUR
+55 (21) 2522-0249 ppimentel@soultraveler.com.br andre@soultraveler.com.br claiton@soultraveler.com.br edunapp@soultraveler.com.br ricardo@soultraveler.com.br anapaula@soultraveler.com.br www.soultraveler.com.br
+55 (11) 4506-2999 ventura@s7intercambio.com.br www.s7intercambio.com.br
José Roberto da Silva
+55 (11) 3017-3140 sanchattour@sanchattour.com.br roberto@sanchattour.com.br www.sanchattour.com.br BRAZTOA
SCHULTZ OPERADORA
Aroldo Schultz e Ana Santana +55 (41) 3303-6565 ana.santana@shultz.com.br aroldo@schultz.com.br www.schultz.com.br BRAZTOA
SETE MARES TURISMO Rafael Buffara
+55 (11) 3121-2888 katia@7mtur.com.br www.setemaresturismo.com.br
SNOW OPERADORA Andre Vieira
+55 (31) 3303-7600 andre@snowoperadora.com.br www.snowoperadora.com.br BRAZTOA
André Napp
SPEED TOUR
Vinicius Mendes Scalli
+55 (11) 2168-3900 contato@speedytour.com.br www.speedytour.com.br
STAR TOUR (ZEMAR) João Bernardo Morgado
+55 (91) 3205-0707 startour@startour.com.br www.startour.com.br
STB
José Carlos H. Santos Junior +55 (11) 3038-1500 info@stb.com.br ad@stb.com.br www.stb.com.br BRAZTOA
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STELLA BARROS
TORTOLA
+55 (11) 2166-2250 atendimento@stellabarros.com.br renata.franco@stellabarros.com.br www.stellabarros.com.br BRAZTOA
+55 (48) 3224-2224 tortola@tortola.com.br www.tortola.com.br
Renata Franco
SUNCOASTUSA OPERADORA DE TURISMO Octavio Corano
+55 (11) 5094-5400 mara@suncoastusa.com.br octaviocorano@suncoastusa.com.br www.suncoastusa.com.br
José Pedro Nedel
TOWER VIAGENS E TURISMO Marcos Zani
+55 (21) 2544-9530 towertur@towertur.com.br www.towertur.com.br
TPI (JTB GROUP)
+55 (11) 3151-3161 www.tpi-global.com.br
TBO HOLIDAYS
TRADE TOURS
+55 (11) 3078-1550 sueli@tboholidays.com tbobrasil@tboholidays.com www.tboholidays.com BRAZTOA
+55 (11) 3257-9788 contato@tradetours.com.br magda@tradetours.com.br www.tradetours.com.br BRAZTOA
Sueli Muruci
Magda Nassar
TERESA PEREZ TOURS
TRANSEUROPA
+55 (11) 3799-4000 info@teresaperez.com.br www.teresaperez.com.br
+55 (21) 2224-2297/(11) 3195-8727 transeuropa@transeuropa.com.br julianarocha@transeuropa.com.br www.transeuropaviagem.com.br BRAZTOA
Tomas Perez
TERRAMUNDI Fabiana Roque
+55 (11) 3060-5800 fabiana@terramundi.com.br olivia@terramundi.com.br danilo@terramundi.com.br www.terramundi.com.br
TGK TRAVEL Rafaela Oliveira
+55 (11) 3283-3233 rafaela.oliveira@tgktravel.tur.br fabio.melo@tgktravel.tur.br www.tgk.tur.br
Juliana Vasques Rocha
TRANSMUNDI VIAGENS Miguel Rodrigues de Andrade +55 (21) 2262-6262 miguel@transmundi.com.br www.transmundi.com.br BRAZTOA
TRAVEL EXPERT OPERADORA Mónica Destri
+55 (21) 2524-5350 marketing@travelexpert.com.br reservas@travelexpert.com.br www.travelexpert.com.br
PANROTAS Brazilian Overview 2019/2020
TREND VIAGENS Marcus Campos
+55 (11) 4090-1755 diretoria.comercial@trendoperadora.com.br mcampos@trendoperadora.com.br www.trendviagens.com.br BRAZTOA
TRISTAR
José Fernando Margoni
+55 (11) 3016-1411 tristar@tristarturismo.com.br fernando@tristarturismo.com.br www.tristaroperadora.com.br BRAZTOA
TT OPERADORA
Pablo Enrique Bernhard
+55 (11) 5094-9494 ttoperadora@ttoperadora.com.br pablo@ttoperadora.com.br www.ttoperadora.com.br BRAZTOA
TUCA NORONHA
Anna Karolina Amorim
+55 (81) 3446-8830 karol@tucanoronha.com.br www.tucanoronha.com.br
TUI OPERADORA Igor Ávila
0800-940-8840 onlinebr@tuibrasil.com www.tui.com.br
TURISMAR
Marlove Quadros de Araujo
+55 (71) 3176-0766 turismar@turismarviagens.com.br www.turismarviagens.com.br
TURISTIKA (GLOBOTUR EMPREENDIMENTOS TURÍSTICOS) Dulce Ludovico Martins
+55 (62) 3515-6500 dulce@turistikaoperadora.com.br www.turistikaoperadora.com.br
TURNET
Renato Enzo Carone
+55 (11) 3257-3111 info@turnet.com.br renato@turnet.com.br www.turnet.com.br BRAZTOA
TVLX VIAGENS E TURISMO S.A. VIAJANET Bob Rossato
+55 (11) 4760-9495 psperandio@viajanet.com.br bob@viajanet.com.br www.viajanet.com.br
UNEWORLD VIAGENS E TURISMO Fabian Morandi Saraiva
+55 (51) 3511-0666 fabian@uneworld.com.br sabrina@uneworld.com.br lilian@uneworld.com.br www.uneworld.com.br
URBI ET ORBI AG DE VIAGENS E TURISMO Sergio Tavares
+55 (21) 2108-9997 diretoria@urbietorbi.com.br sergio.tavares@urbietorbi.com.br www.urbiviagens.com.br
VALEVERDE TURISMO Tiana Maria de Menezes
+55 (91) 3218-7333 agencia@valeverdeturismo.com.br tiana@valeverdeturismo.com.br www.valeverdeturismo.com.br
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VELLE REPRESENTAÇÕES
VISUAL
+55 (11) 3285-4437 gisela@velle.tur.br www.velle.tur.br BRAZTOA
+55 (11) 3235-2000 visual@visualturismo.com.br www.visualturismo.com.br BRAZTOA
Gisela Nicotera
Edson Akabane
VENTURAS VIAGENS
VOETUR
+55 (11) 3879-9494 jota@venturas.com.br paula@venturas.com.br www.venturas.com.br
+55 (61) 2106-6300 atendimento@voeturoperadora.com.br carlossa@voetur.com.br www.voeturoperadora.com.br BRAZTOA
Jota Marincek
VIAGENS & CIA. Thiago Cuencas
+55 (11) 2941-8871 viagensecia@viagensecia.com.br viagensecia.com.br
VIAGENS MASTER
Fernando Meira Ribeiro Dias
+55 (31) 3505-3655/(11) 3192-7031 fernando@masterturismo.com.br andre.biagioni@viagensmaster.com.br www.viagensmaster.com.br BRAZTOA
VIAJA COMIGO Tainá Nunes
+55 (51) 3094-5524 taina@viajacomigo.net operadora@viajacomigo.net www.viajacomigo.net
VIAJAR BARATO
Luiz Fernando dos Santos Vieira
+55 (11) 3583-9000 faleconosco@viajarbarato.com.br financeiro@viajarbarato.com.br www.viajarbarato.com.br
Carlos Alberto de Sá
VOOTUR OPERADORA Luciano Ferraz
+55 (81) 3086-3500 luciano@vootur.com.br www.vootur.com.br
VOYAGER CLUB
+55 (21) 3549-6005 www.voyagerclub.com.br BRAZTOA
WEST CENTRAL Eduardo Munhões
+55 (65) 3027-0800 cuiaba@westcentral.com.br geduardo@westcentral.com.br www.westoperadora.com.br BRAZTOA
ZARPO VIAGENS Patricia Komura
+55 (11) 4118-0928 mordomo@zarpo.com.br www.zarpo.com.br
PANROTAS Brazilian Overview 2019/2020
REPRESENTATIVES NORTH AMERICA CANADA
CALIFORNIA: SAN FRANCISCO
Sheila nassar (Vertebratta)
55 (11) 94530-8239 Igor.romeu@smi.net.br www.sanfrancisco.travel/pt
TOURISM TORONTO
Igor Romeu (SMI)
55 (11) 9888-8879/8885 sheila@vertebratta.com betnas@vertebratta.com www.vertebratta.com
CALIFORNIA: VISIT CALIFORNIA
MEXICO
MEXICO: RIVIERA NAYARIT AND PUERTO VALLARTA
Camila Anauate - Account director 55 (11) 3060-3117 camila.anauate@visitcalifornia.com.br www.visitcalifornia.com.br
Enzo Avezum (ITOUR)
Juliana Baraldi - Trade Manager
LOS CABOS
CHICAGO
55 (11) 99185-8053 gtorrano@terra.com.br
55 (11) 98283-8057 mariana@spotlight-marketingpr.com
55 (11) 2306-5750 inffo@itour.com.br www.itour.com.br
Gisele Torrano (Eagles Team)
QUINTANA ROO
Luciana Alonso (1 GMS)
55 (11) 99183-7604 luciana.alonso@1gms.com www.1gms.com
USA
BRAND USA
Lizandra Pajak and Ana Elisa Facchinato (Aviareps) 55 (11) 4862-0062 lpajak@aviareps.com / afacchinato@aviareps.com www.visiteosusa.com.br or www.aviareps.com
55 (11) 3060-3149 juliana.baraldi@visitcalifornia.com.br www.visitcalifornia.com.br
Mariana Haddad (Spotlight)
FLORIDA: DISCOVER THE PALM BEACHES
João Gabriel Chagas (Aviareps)
55 (11) 4063-8897 jchagas@aviareps.com www.thepalmbeaches.com/português
FLORIDA: GREATER FORT LAUDERDALE
Marina Barros (Doubleem)
55 (11) 3258-1269 mbarros-broward@doubleem.com.br www.sunny.org
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FLORIDA: GREATER MIAMI CONVENTION & VISITORS BUREAU
FLORIDA: SEAWORLD PARKS & ENTERTAINMENT
55 (11) 3171-3899 danielabergamini@imaginadora.com.br www.miamiandbeaches.com
55 (11) 3171-3899 martim-seaworld@imaginadora.com.br www.seaworldparks.com.br or www.imaginadora.com.br
Daniela Bergamini (Imaginadora)
FLÓRIDA: ICON ORLANDO Juanita Ariza Gomez
55 (11) 95216-2622 juanita@tmlatinamerica.com www.iconorlando.com
FLORIDA: KENNEDY SPACE CENTER VISITOR COMPLEX
Juanita Ariza Gomez (TM Latin America) 55 (11) 95216-2622 juanita@tmlatinamerica.com www.kennedyspacecenter.com
FLORIDA: KISSIMMEE
Martim Diniz (Imaginadora)
FLORIDA: TAMPA BAY
David Leslie Benveniste (CBS Marketing) 55 (11) 3898-0033 Leslie@cbsmarketing.com.br www.visittampabay.com
FLORIDA: UNIVERSAL ORLANDO RESORT
Gabriella Cavalheiro Director, Business Development - LA 55 (11) 4550-6130 Gabriella.Cavalheiro@nbcuni.com
Luiz Moura Jr. (ITMS)
Renato Gonçalves
55 (11) 3566-3310 luiz.moura@itms.net.br www.itms.net.br
55 (11) 4550-6134 renato.Goncalves@nbcuni.com www.universalorlando.com/Portuguese/
FLORIDA: NAPLES, MARCO ISLAND & EVERGLADES - PARADISE COAST
FLORIDA: VISIT CENTRAL FLORIDA
João Gabriel Chagas (Aviareps) 55 (11) 4063-8903 jchagas@aviareps.com www.paradisecoast.com.br or www.aviareps.com
FLORIDA: ORLANDO MAGIC / AMWAY CENTER - ORLANDO, FL/I-DRIVE 360 - ORLANDO, FL Claudia Lobo (Wolf Marketing)
Claudia2@wolfpropaganda.com.br 55 (11) 3258-3392 / 3159-0487 www.nba.com/magic ou www. wolfpropaganda.com.br
Juanita Ariza Gomez (TM Latin America) 55 (11) 95216-2622 juanita@tmlatinamerica.com visitcentralflorida.org
FLORIDA: VISIT FLORIDA
Rafaela Gross Brown (Aviareps) 55 (11) 4063-3084 rbrown@aviareps.com www.visitflorida.com/portugues or www.aviareps.com
PANROTAS Brazilian Overview 2019/2020
FLORIDA: VISIT ORLANDO
Jane Terra (J Terra Marketing) 55 (21) 2429-6226 55 (11) 2494-0322 jane.terra@terra.com.br VisitOrlando.com/trade
FLORIDA: WALT DISNEY WORLD Luiz Araujo Junior Sales Manager Brazil Disney Destinations
+1 (407) 566-5312 Luiz.a.araujo@disney.com www.disneyagentesdeviagens.com.br
LAS VEGAS TOURISM (LVCVA) Ana Beatriz Di Pietro and Neto Fernandes - Mice (Interamerican Network)
abeatriz@visitlasvegas.com nfernandes@visitlasvegas.com 55 (11) 3214-7500 www.visitlasvegas.com.br ou www.interamericanetwork.com
NEVADA
Luciana Alonso (1 GMS)
55 (11) 99183-7604 luciana.alonso@1gms.com www.1gms.com
NEW YORK - NYC & COMPANY Dinah Policarpo (Interamerican Network)
55 (11) 3214-7500 dinah@interamericanetwork.com brazil-trade@nycgo.com www.nycgo.com
NEW YORK - BROADWAY INBOUND, CIRCLE LINE, HUDSON’S AND MADISON SQUARE GARDEN Julienne Gananian (BEB)
55 (11) 94224-0409 julienne@beb.tur.br www.broadwaycollection.com/pt-br or nycl.com
TRAVEL SOUTH USA, GEORGIA AND NEW ORLEANS José Madeira and Allan Colen (River Global)
jmadeira@riverglobal.net acolen@riverglobal.net 55 (11) 3051-9080 55 (11) 98899-1551 www.visitenovaorleans.com.br ou www.riverglobal.net
US TRAVEL ASSOCIATION/IPW Vera Achcar (Interamerican Network)
55 (11) 3214-7500 vera@interamericanetwork.com www.ustravel.org or www.ipw.com
VISIT USA
Jussara Haddad (U.S. Commercial Service, U.S. Embassy/Brazil) 55 (11) 3250-5074 jussara.haddad@trade.gov br.usembassy.gov/pt
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REPRESENTATIVES EUROPE AUSTRIA
BEAUNE (BURGUNDY)
55 (11) 3044-9944 Giovana.faccio@advantageaustria.org www.austria.info/br
55 (11) 96626-8064 alexandre@versionunique.com www.beaune-borgonha.com
Giovana Faccio
BELGIUM
VISIT BRUSSELS
Helen Demuro (Aviareps)
55 (11) 3106-2386 – exl 128 hdemuro@aviareps.com www.visit.brussels http://www.aviareps.com.br
VISIT FLANDERS
Neto Fernandes (Interamerican Network) 55 (11) 3214-7500 neto@interamericanetwork.com www.visitflanders.com
CZECH REPUBLIC Luiz Fernando Destro
55 (11) 3256-8288 destro@czechtourism.com www.czechtourism.com
Alexandre Rizaucourt (Version Unique)
GERMANY
Margaret Grantham (DZT National Tourism)
55 (11) 5187-5168 margaret.grantham@germany.travel www.germany.travel
BERLIN
Adriana Martins
55 (15) 3031-3050 visitberlin@berg.tur.br www.visitBerlin.de
MUNICH, BAVIERA Giovanni S. Lenard
55 (11) 3061-0307 multireps@gmail.com www.muenchen.de/int/en or www.facebook.com/ Turismo.em.Munique
FRANCE
GREAT BRITAIN
caroline.putnoki@atout-france.fr
55 (11) 3245-7655 malcolm.griffiths@visitbritain.org
Caroline Putnoki - South America Director Izabèle Pesinato - Adjunct Director izabele.pesinato@atout-france.fr
Fernando Santos
fernando.santos@atout-france.fr 55 (11) 3372-5500 www.france.fr www.atout-france.fr
Malcolm Griffiths (Director - Brazil)
Priscila Moraes (Manager - Brazil, B2B and Marketing) 55 (11) 3245-7656 priscila.moraes@visitbritain.org trade.visitbritain.com
PANROTAS Brazilian Overview 2019/2020
ITALY
Vanessa Yamamoto
55 (11) 2148-7261 saopaulo@enit.it www.enit.it
José Adolfo Ramirez Guerrero
Fernanda Longobardo
MONACO
Gisele Abrahão (GVA)
55 (11) 2367-3170 gisele@globalvisionaccess.com www.visitemonaco.com or www.facebook.com/visitmonaco
NORWAY
Gisele Abrahão (GVA)
55 (11) 2367-3170 gisele@globalvisionaccess.com www.visitenoruega.com or www.facebook.com/visitenoruega
vanessa.yamamoto@tourspain.es jose.ramirez@tourspain.es 55 (11) 3704-2020/5 www.spain.info
SWITZERLAND
SWITZERLAND TOURISM, SWITZERLAND CONVENTION & INCENTIVE BUREAU Fernanda Maldonado (Trade coordinator)
55 (11) 3149 3333 / 55 (11) 3149 3330 55 (11) 98426 8086 fernanda.maldonado@switzerland.com MySwitzerland.com
Bernardo Cardoso
55 (11) 3084-1841 bernardo.cardoso@turismodeportugal.pt www.turismodeportugal.pt
REPRESENTATIVES SOUTH AND CENTRAL AMERICA
SPAIN
ANGUILLA
PORTUGAL
CATALONIA-BARCELONA Joan Romero
55 (11) 3053-0477 jromerosimo@gencat.cat www.act.cat ou www.catalunya.com Facebook: catalunyaexperience.br
SPAIN EMBASSY TOURISM OFFICE Juan Antônio Ruiz Morales
juanantonio.ruiz@tourspain.es
Elvira Viedma
elvira.viedma@tourspain.es
Clara Irigoyen
clara.irigoyen@tourspain.es
Neto Fernandes (Interamerican Network)
55 (11) 3214-7500 neto@interamericanetwork.com ivisitanguilla.com/
ARGENTINA
INPROTUR - NATIONAL INSTITUTE OF TOURISM PROMOTION INTERNATIONAL PROMOTION Natalia Pisoni
(+54 11) 4850-1457 npisoni@argentina.travel www.argentina.travel
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BUENOS AIRES (OFFICIAL TOURISM) Responsible for Brazil: Maria Laura Pierini
+54 (11) 4850 1400 mpierini@buenosaires.gob.ar www.turismo.buenosaires.gob.ar @travelBuenosAires
DOMINICAN REPUBLIC René Contreras
55 (11) 2189-2403 r.contreras@godominicanrepublic.com www.godominicanrepublic.com
JAMAICA
Luciana Alonso (1 GMS)
ARUBA
55 (11) 99183-7604 luciana.alonso@1gms.com www.1gms.com
55 (11) 2768-2111 c.barbosa@aruba.com www.aruba.com
PERU
Carlos Barbosa (Vitrine Global)
Milagros Ochoa Koepke
BAHAMAS
55 (11) 5095-2627 mochoa@escritoriodoperu.com.br www.peru.travel
55 (11) 95216-2622 juanita@tmlatinamerica.com tmlatinamerica.com
ST. MAARTEN
Juanita Ariza Gomez (TM Latin America)
CHILE
Daniela Bergamini (Imaginadora)
Danielle Roman
55 (11) 3214-7500 danielle@interamericanetwork.com www.vacationstmaarten.com
55 (11) 3171-3899 danielabergamini@imaginadora.com.br chile.travel/pt-br
ST. MARTIN
COLOMBIA
55 (11) 4508-8465 Fernanda.sarubbi@cap-amazon.com
55 (11) 3171-0165 mcgalvis@procolombia.co www.colombia.travel www.procolombia.co
Wenna Guimarães
Maria Catalina Galvis Garcia
CURAÇAO
Janaína Araujo
55 (11) 2659-5559 jaraujo@curacao.com www.curacao.com/pt or doubletask.com.br/pt-br/
Fernanda Sarubbi (Cap-Amazon)
Marketing1@cap-amazon.com cap-amazon.com/
TURKS & CAICOS
Mauricio Vianna and Anna Neiva (Net Hospitality Brasil) 55 (11) 98470-1830 55 (11) 97505 6163 mauricio@nethospitality.com.br anna@nethospitality.com.br www.nethospitality.com.br
PANROTAS Brazilian Overview 2019/2020
REPRESENTATIVES REPRESENTATIVES AFRICA ASIA SOUTH AFRICA
HONG KONG
tati@ticomunicacoes.com
55 (11) 3159-0765 sao.paulo.consultant@hktdc.org www.hktdc.com
Diogo Caldeira (TI Comunicações)
JORDAN
Tati Isler (TI Comunicações)
diogo@southafrica.tur.br 55 (11) 2506-6884 / 2506-6885
Marcelo Marques (South African Tourism) marcelo@southafrica.net 55 (11) 95478-2596 www.southafrica.net
SEYCHELLES
Gisele Abrahão (GVA)
55 (11) 2367-3170 gisele@globalvisionaccess.com www.visiteseychelles.com or www.facebook.com/visiteseychelles
REPRESENTATIVES OCEANIA NEW ZEALAND Karem Basulto
55 (11) 3898-7424 karem.basulto@tnz.govt.nz www.traveltrade.newzealand.com www.newzealand.com.br
Marina Barros (Doubleem)
Gisele Abrahão (GVA)
55 (11) 2367-3170 gisele@globalvisionaccess.com http://pt.visitjordan.com
THAILAND
Jefferson Santos
55 (11) 2888-7173 brazil@capitalmarketing.com.br www.turismodatailandia.org
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TALK TO US Guillermo Alcorta
President (guillermo@panrotas.com.br)
JosĂŠ Guilherme Alcorta CEO (guilherme@panrotas.com.br) Strategy, mission and our vision of the future
Artur Luiz Andrade
editor in chief and chief communication officer (artur@panrotas.com.br) Content, special projects and partnerships
Heloisa Prass
marketing and events director (heloisa@panrotas.com.br) Everything about events
Ricardo Sidaras
sales manager (rsidaras@panrotas.com.br)
Helene Chalvire
USA (helene@panrotas.com.br) Projects and partnerships in the U.S. market
Adrian Bertini
USA (adrian@ladevi.com) Projects and partnerships in the U.S. market
www.panrotas.com.br and pancorp.com.br
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