O R O VA L L E Y W AT E R U T I L I TY N E W S L E T T E R
WINTER 2026
A MESSAGE FROM THE DIRECTOR As we begin the new year, your Water Utility thanks you for using water efficiently. In calendar year 2025 the Utility delivered less total water than it did more than two decades ago, while at the same time, the Town’s population has increased over 20%. Your commitment to sustainable living makes this achievement possible. This success is the result of effective action in three key areas: 1) Outstanding Water Resource Management Our Water Utility staff works hard to ensure our community has the water resources it needs for generations to come. 2) Water Conservation Pricing 84% of residential customers have a 5/8-inch meter and consume approximately 7,000 gallons of water a month or less. These customers pay the lowest commodity rate. (See table 1 for additional commodity rates). Conservation pricing is a strategy employed to manage and encourage the responsible use of water resources by adjusting the price of water to reflect its true value and scarcity, thereby motivating users to reduce consumption and minimize waste.
3) Implementation of New Technologies The Water Utility continues to invest in technologies that help our customers manage their water consumption. The Utility’s latest water consumption selfhelp tool is available within the current customer portal. This added feature will allow customers to: a) View hourly and daily water consumption. b) Set personalized leak alerts and consumption notification thresholds. c) Choose how to receive alerts. d) Reduce the occurrence of unplanned water consumption.
Peter Abraham, P.E. Water Utility Director
Commodity Tiers Price/1,000 (For a 5/8 inch meter) gallons Tier 1
(0-7,000 gallons)
Tier 2
(7,001-16,000 gallons)
Tier 3
(16,001-32,000 gallons)
Tier 4
(Over 32,000 gallons)
$3.02
$5.02
$8.17
$12.32
Table 1
In closing, with responsible water resource management, conservation pricing and giving our customers the best tools available to manage their conservation efforts, our long-term water resource sustainability is assured. Looking forward,
Peter Abraham
Peter A. Abraham, P.E. | Water Utility Director
Learn how to access the latest self-help tools available to you by scaning the QR code or visiting go.ovaz.gov/water To contact Customer Service, call (520) 229-5000 or email OVwater@orovalleyaz.gov.
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