Strategic Plan 2028 Public by Opportunity Enterprises

2028 Strategic Plan Shaping Tomorrow, Together

DRIVING IMPACT THROUGH PURPOSE

Message from Neil Samahon, President & CEO

For more than five decades, Opportunity Enterprises has worked to maximize independence and enrich the lives of individuals with disabilities. Our commitment is rooted in the belief that inclusion strengthens communities and creates opportunities for everyone. Our mission, vision, and values remain unchanged. They are the foundation of everything we do. What is new is our roadmap: a bold strategy designed to meet today’s challenges and create a future where every person belongs.

As we look toward 2028, this plan focuses on expanding access to essential services, strengthening our workforce, and building inclusive spaces where every person is valued. From vocational training and supported living to community education and advocacy, we are working to ensure that individuals with disabilities have the tools and opportunities they need to thrive.

OUR FOUNDATION IS STRONG. OUR STRATEGY IS BOLD.

Grounded in the same mission, vision and values, Opportunity Enterprises’ 2028 Strategic Plan provides a roadmap to secure what matters most: our services, the people we serve, and the families who trust us.

Mission: To create inclusive and equitable opportunities for people of all abilities.

Vision: Embracing the value that inclusion brings to a community, OE will always be a benchmark for innovative services that empower people through a person-centered approach with an unwavering focus on quality.

VALUES

• Quality of Life: We believe that all people deserve opportunities to establish priorities, make decisions, and achieve satisfaction in all areas of life.

• Self-Determination: We encourage the individuals we serve to speak for themselves by actively listening and supporting desired outcomes.

• Compassionate Care: We support staff, and those we serve, in all areas of life to equip them for success.

• Personal Growth: We accept people as they are and support and challenge each person to achieve their fullest growth and development.

• Collaboration: We seek opportunities to build mutually-beneficial relationships and collaborate to achieve shared outcomes.

• Servant Leadership: We prioritize a culture of humility, trust, and empowerment to further relationships with all stakeholders.

• Community: We believe that a community’s success is measured by the opportunities available to each citizen.

• Innovation: We pursue innovation and embrace change to define the future and discover whole new worlds of opportunity.

• Stewardship: We responsibly manage and grow the resources entrusted to us to ensure the sustainability of the work of the agency.

• Employee Experience: We strive to offer an unparalleled experience by providing the training and tools needed for staff to confidently serve an environment that fosters relationship building and personal fulfillment.

STRATEGIC FOCUS AREAS

Opportunity Enterprises is navigating a rapidly shifting landscape in disability services marked by rising demand, workforce shortages and funding uncertainties. Through conversations with those we serve, our partners and employee team, key forces shaping the future of IDD services were identified where we can make the greatest impact.

BROADEN MISSION IMPACT

Goal: Influence Statewide Policy Change

Goal: Expand Vocational Services

Goal: Increase Residential Services

Goal: Improve Health Outcomes

Social Impact: More adults with disabilities will gain access to services, supports and opportunities needed to thrive

EMPLOYER OF CHOICE

Goal: Increase Employee Retention

Goal: Enhance Direct Support Professionals Training

Goal: Strengthen Leadership Development

Goal: Create Internal Communications Strategy

Goal: Conduct Feasibility Pay Models

Goal: Enhance Employee Benefits Package

Social Impact: OE is a place where staff are empowered and proud to build their careers

OPERATIONAL EFFICIENCY

Goal: Optimize Operational Efficiency

Goal: Leverage Technology for Efficiency

Social Impact: OE is a more efficient and collaborative workplace with more time and energy focused on delivering high-quality services

FOSTERING COMMUNITY

Goal: Increase Community Awareness of IDD

Goal: Expand Inclusive Hiring Practices

Social Impact: A shared commitment is created to build a community where everyone is welcomed, valued and empowered to contribute

STRENGTHENING FINANCIAL RESILIENCE

Goal: Grow Philanthropic Support

Goal: Diversify Revenue Streams

Goal: Increase Social Enterprises Profitability

Social Impact: Through revenue diversification, OE will safeguard programs and services ensuring long-term sustainability amid policy changes and/or economic uncertainty

These focus areas reflect OE’s shared commitment to inclusion by pressing challenges, building on strengths and creating a path toward sustainable impact. For more information or to remain updated on OE’s 2028 Strategic Plan, visit: oppent.org/our-impact/our-strategy.