Online Reputation Management - When a negative Glassdoor review comes your way, it can be hard to know what to do. It's tempting to ignore the review or write an angry reply, but this will only make matters worse. If you respond quickly and professionally with genuine thanks for the reviewer's feedback, then chances are good that their bad review won't have any impact on your reputation as a company or employee. In fact, it could actually help improve your standing among other employees! Here are some ways you can respond positively when faced with an unhappy Glassdoor user:
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