General Policies & Information
Check-in/Check-out & Hours
• Check-in: 1 p.m.
• Check-out: 11 a.m.
• A two-hour early check-in and/or two-hour late check-out for your reservation may be available, each for an additional fee. If interested in either option, contact the management office in advance of your arrival to inquire about availability. Early check-in/late check-out not available at all locations.
• Upon check-in you may be asked to provide a valid ID, and a certificate of insurance and registration for your camper. Members should also have their membership card on hand.
• Guests aged 12 years and under at the time of check-in are considered children.
• A completed Reservations for Minors form is required for all unaccompanied minors. Download the form here at https://www.thousandtrails.com/california/marina-dunes-rv-park.
After Hours Check-in
• If your plans change and you need to arrive outside of normal business hours, please contact the resort during business hours to make arrangements or refer to your confirmed reservation information.
Reservation & Payment Policies
• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of one night rack rate. Any remaining balance is due prior to arrival.
• Prices and site type are subject to availability.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
Cancellation & Refund Policies
• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.
• No refunds will be issued for early check-out.
• RV campsites: We allow full refunds for cancellations up to 2 days prior to your arrival date for daily and weekly reservations.
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations.
• Daily and weekly reservations: for cancellations received less than the required notice period prior to arrival, your deposit will be forfeited up to one night rack rate.
• Extended stays: For long-term reservations (28 days or longer), we allow full refunds for cancellations up to 60 days prior to your arrival date. For cancellations received less than the required notice period prior to arrival, the deposit amount will be held on account for a future stay.
Please scan the QR code for a full list of RV and Site Standards & Guidelines.
The property is governed by rules and regulations, please see property management for additional details and information.
