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GOAL 1
GOAL ONE
High quality student services will be provided through residential facilities that are well-maintained, conducive to academic success, and include timely response to maintenance concerns.
ACHIEVING GOAL ONE
SOCIAL MEDIA A summer social media campaign was developed during the summer of 2020 to promote the features and quality of our residential communities.
NEW WORK ORDER SYSTEM The Administrative Services team partnered with Facilities Management to onboard a new work order system for the residential experience. The increased education of new system resulted in over 92% of student respondents understanding how to place a work order if needed. BRANDING ODU Housing & Residence Life branding continued to roll out across our facilities including exterior flags, graphics in community lobbies, and new wayfinding signage.
FACILITIES AT FIVE The Administrative Services team hosted students for a Facilities at Five program to enhance the facility experience with HRL while listening to feedback and gathering recommendations to improve satisfaction.
FACILITY RENOVATION PROJECTS
UNIVERSITY VILLAGE 1
painting, flooring, signage, and branding graphics
UNIVERSITY VILLAGE 2
painting, flooring, signage, and branding graphics
SCOTLAND HOUSE
painting, flooring, signage, and branding graphics
