AGENTUSE ONLY
Trade Manage My Booking Platform (MMB)
Designed for our Travel Agents; a single place to manage documentation, updates and support for your clients’ bookings.
What is ‘Manage My Booking’?
Manage My Booking is a dedicated platform created for travel agents to access and manage your Ocean Florida bookings quickly and easily
With Manage My Booking you can:
• View and download booking confirmation invoices and ATOL certificates
• Access and download all customer travel documentation in one place
• Receive and track important booking notifications
• Raise customer service queries directly to our Customer Service Team
• Manage bookings anytime, anywhere
How Does it Wo
Within 72 hours of booking:
• Travel agent invoice, client invoice, ATOL certificate, Terms & Conditions and Booking Checklist are sent to appointed head office email address
• Client invoice, ATOL certificate, Terms & Conditions and Booking Checklist are uploaded to Manage My Booking 7-14 days prior to departure:
• All Final travel documents are sent to appointed email head office email address
• Final Travel documents are available on Manage My Booking
How to Access MMB?
Follow this link Manage My Booking
• Input your Ocean Florida booking reference and lead passenger details
Why Use MMB?
✓ Instant Access to Documents
Access booking documents as soon as they are uploaded - no more waiting for head office
✓ Save Time and Work Smarter Everything is stored in one place
✓ Direct Customer Service Support
Raise queries directly through the platform without calling or emailing separately
✓ Full Visibility of Bookings
Stay informed and in control of your customer's journey from booking to departure