AG EN O T N U LY S E
Trade Manage My Booking Platform (MMB) Designed for our Travel Agents; a single place to manage documentation, updates and support for your clients’ bookings.
What is ‘Manage My Booking’? Manage My Booking is a dedicated platform created for travel agents to access and manage your Ocean Florida bookings quickly and easily. With Manage My Booking you can: • View and download booking confirmation invoices and ATOL certificates • Access and download all customer travel documentation in one place • Receive and track important booking notifications • Raise customer service queries directly to our Customer Service Team • Manage bookings anytime, anywhere
How Does it Work? Within 72 hours of booking:
Why Use MMB?
✓ Instant Access to Documents
• Travel agent invoice, client invoice, ATOL certificate, Terms & Conditions and Booking Checklist are sent to appointed head office email address.
Access booking documents as soon as they are uploaded - no more waiting for head office.
• Client invoice, ATOL certificate, Terms & Conditions and Booking Checklist are uploaded to Manage My Booking
Everything is stored in one place
7-14 days prior to departure: • All Final travel documents are sent to appointed email head office email address • Final Travel documents are available on Manage My Booking
How to Access MMB? Follow this link Manage My Booking • Input your Ocean Florida booking reference and lead passenger details
✓ Save Time and Work Smarter ✓ Direct Customer Service Support
Raise queries directly through the platform without calling or emailing separately.
✓ Full Visibility of Bookings
Stay informed and in control of your customer's journey from booking to departure.
MMB Available
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