Ocean Florida Trade About Us - Full Presentation

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DRURY PLAZA

LAKE BUENA VISTA

• Official Disney partner hotel

• 30 minutes park early entry

• Free daily hot breakfast

• Free daily evening snacks with 3 free drinks

• Theme park shuttles

• Free parking

• Free wi-fi

• No resort fees

ROSEN PLAZA

I-DRIVE

• Free nights

• Free parking

• No resort fees

• 25% off food and drink at select restaurants

• Theme park shuttles

THE GROVE RESORT KISSIMMEE

• Exclusive rates – up to 20% off

• Capped resort fees

• Free water park entry

• Free parking

• Theme park shuttles

• Suites sleeping up to 8

IF

YOU SELL FLORIDA, YOU'LL ALREADY KNOW ALL ABOUT US. RIGHT? WRONG!

LET'S TALK ABOUT THE REST OF THE USA, PLUS:

USA CITIES

CRUISE & STAY MULTI CENTRE

PREFERRED PARTNER HOTELS

TEXAS AREA

HAWAII
MEXICO

OUR RECOMMENDATIONS

Michelle’s top recommendation: Rocky Mountain Retreat

• 9 days of beautiful scenery

• Filled with stays in the top 3 natural spring resorts of Colorado

• Gold panning and Gold Mine tours

Helen’s top recommendation: Pacific Northwest & Northern California Road Trip

• Visits Yosemite National Park famous for its waterfalls and giant ancient sequoia trees

• Stay in the heart of California wine country in Napa Valley with the option of doing the famous Napa Wine train

• Mix of city sights and natural stunning landscapes – from the space needle to the snowcapped cascade mountains

Download our Multi Centre Flipbook or ask for your overbranded version

OUR ACCESSIBILITY STORY...

We believe in creating the holiday of a lifetime for everyone.

When planning a Florida holiday that requires mobility assistance, we understand it takes so much more than just booking your customers accommodation and excursions. Together with your customer, you need to think about every part of their journey, and we’re here to help you at every stage.

From our complimentary lounge access at UK airports to adapted car hire in the USA, or simply which seat to choose on the flight, their stress-free holiday can start here.

DISABLED TRAVEL | THE NUMBERS

OF DISABLED TRAVELLERS BELIEVE HOLIDAYS ARE STRESSFUL

50% OF DISABLED TRAVELLERS FEEL FRUSTRATED BY TRAVEL 39% OF DISABLED TRAVELLERS HAVE HAD A NEGATIVE EXPERIENCE 65% 1/10 DISABLED TRAVELLERS ARE AVOIDING TAKING A HOLIDAY

OCEAN HOLIDAYS | THE NUMBERS

ADDITIONAL SALES

SINCE NOV 22 LAUNCH

£18.3M CUSTOMER SATISFACTION SCORE 93%

£8M WORTH OF ACCESSIBLE HOLIDAYS SOLD IN 2024

12 MONTHS OF DETAILED RESEARCH PRIOR TO LAUNCH

OPPORTUNITY KNOCKS

Selling accessible holidays isn’t just about travel – it’s about empowerment, inclusion, and opening doors to unforgettable experiences for everyone. By offering holidays designed for people with disabilities, mobility needs, or other accessibility requirements, you’re meeting a growing demand and showing your customers that everyone deserves the chance to explore the world.

The benefits? Loyal customers, positive word-of-mouth, and access to a largely underserved market. Families, caregivers, and individuals are actively searching for travel options they can trust. Be the agent that delivers.

The opportunity? Stand out from the competition by championing accessibility. After all, we will do most of the hard work for you, and you and your customers can relax, safe in the reassurance that we have it taken care of!

WHERE ARE ACCESSIBLE HOLIDAYS

AVAILABLE?

As Florida specialists, naturally, this is where we have the widest choice of Accessible Holidays. We are constantly working to bring you more destinations. Accessible Holidays are currently available in the following areas and products. We know the mission to improve accessibility in the travel industry is far from over, and we welcome your guidance on how we can be more inclusive - until the day they’re just called accessible holidays.

The entire state of Florida; not just Orlando California, including San Francisco, Anaheim, San Diego and Los Angeles USA Cities, including Boston, New York and Chicago Cruise and stay holidays

THE SERVICE WE PROVIDE

TRANSPORTATION

When planning a special assistance holiday, we know your customers will need to think about every part of their journey, and we’re here to help them at every stage, from accessible parking at the airport to pre-boarding.

Pre-Boarding and Wheelchair Assistance, plus much more!

Advice on travelling with your medication, your carer, or even a service dog!

Special dietary needs Cabin Crew with British Sign Language

How to travel with your own invaluable equipment

Onboard entertainment neck loops, which work in conjunction with the 'T' switch on a hearing aid, and captioned entertainment

ACCOMMODATION

Experience the perfect getaway for the entire family in Orlando. Our wide selection of villas offers all the style and none of the sacrifices for your customers accessibility needs

Certified Autism Hotels

Sensory Family Rooms

Step Free Communal Areas and Zero Entry Pools

Ramped Vehicle Theme Park Shuttles

ADA Compliant Lifts

Fully Adapted Rooms and Bathrooms

Visible and Audible Fire Alarm Hearing Impaired Alert

Devices

ATTRACTIONS

& THINGS TO DO

We know where to find the Sunshine State’s best accessible thrills. From negotiating the major theme parks’ accessibility protocols to wheelchair friendly zip lining above alligators, we know an attraction in every corner of Florida.

How to navigate the major parks Service Pass protocols

Which parks are Certified Autism Centres

Where the quiet spaces and Sensory Rooms are located

Which parks can provide listening devices

General accessible suitability for wheelchairs or ECV’s

Which beaches are suitable, and where to find Beach Wheelchairs

CAR HIRE

We are proud to offer wheelchair-adapted car rentals in Florida, and everything that goes with it, like advice on the USA’s equivalent of the UK Blue Badge. Our cars are equipped with remotepowered ramps, ensuring wheelchairs of various sizes can be accommodated.

Car Hire fleet is 2021 or newer

Collection available from Orlando Airport

Where the quiet spaces and Sensory Rooms are located

Up to 5 passengers plus wheelchair rider

Hand held controls are also available

IN RESORT

EQUIPMENT RENTAL

We know how important mobility equipment is for your customers and how costly or difficult it can be to travel with. That’s why we offer convenient hire options, from scooters to hoists, delivered directly to their hotel or villa.

Scooters and wheelchairs

Rollators and walkers

Hoists

Listening Devices

Comfort items such as hospital beds and reclining chairs

Delivery and collection to accommodation

Flexible rental periods

THE SUNFLOWER ORGANISATION

The Hidden Disabilities Sunflower is a simple tool for your customers to voluntarily share that they have a disability or condition that may not be immediately apparent – and that they may need a helping hand, understanding, or more time when travelling.

As an official partner of The Hidden Disabilities Organisation, we understand not all disabilities are visible or obvious, and we will send each applicable booking a complimentary Sunflower Lanyard.

OUR TOP SALES TIPS

Listen to your customer's needs, and do not be afraid to ask questions. Our Accessibility form will help to prompt you. Knowledge is power, and the more information we have, the better we can serve your customer. Our Accessibility Champion are here to make your lives easier, use them. They are always happy to answer questions on how you can best talk to your customer about their holiday needs.

Download our Accessibility Guide and save it to your favourites, it is Jam-packed with information.

• FULLY BOOKABLE TRADE WEBSITE – Early 2026

• TRAINING PORTAL – Early 2026

Reservations: oceanfloridatrade@ocean-holidays.co.uk

Agency Sales:: agencysales@ocean-holidays.co.uk

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